FaultScore

FaultScore report

2010 Ford Mustang problems

Owners have filed 296 complaints about the 2010 Ford Mustang with NHTSA between 2009 and 2024. The largest single group is the airbags. Across this model's run it ranks 20 of 33 worst.

C

FaultScore 56/100

Higher is worse. Measured against the other years of the Ford Mustang.

How this is worked out

The numbers

296

Complaints

19

Crashes reported

3

Fires reported

14

Injuries reported

1 complaint reports a death.

44,043 mi

Median mileage at failure

Half of reported failures happened before this

43%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 44 vs 50 Severity 65 vs 50 Early failure 72 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 44
Against the median year of the Ford Mustang. 50 means typical for this model; 100 means roughly double.
Severity — 65
12.5% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 72
43% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2010 compares with every other Ford Mustang

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2010 Ford Mustang

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Airbags 180 60.8%

8 crashes, 1 fires · median 42,500 mi

1 crashes, 0 fires · median 50,127 mi

2 crashes, 0 fires · median 16,500 mi

1 crashes, 0 fires · median 64,000 mi

2 crashes, 0 fires · median 59,150 mi

Brakes 10 3.4%

2 crashes, 0 fires · median 43,086 mi

1 crashes, 1 fires · median 63,000 mi

Other & Unspecified 7 2.4%

1 crashes, 0 fires · median 72,000 mi

Fuel & Propulsion 7 2.4%

1 crashes, 1 fires · median 28,000 mi

Suspension 5 1.7%

Median failure at 14,000 miles

Equipment & Accessories 4 1.4%

Median failure at 45,022 miles

Lights 4 1.4%

Median failure at 10 miles

Tires 3 1.0%

Median failure at 41,354 miles

Windows, Mirrors & Wipers 3 1.0%

Median failure at 19,087 miles

Steering 3 1.0%

Median failure at 8,270 miles

Stability & Traction Control 2 0.7%

Median failure at 40,500 miles

Seat Belts 2 0.7%

Median failure at 77,011 miles

Wheels 2 0.7%

Median failure at 15,000 miles

Seats 1 0.3%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 12 50.0%
Manual Transmission 3 12.5%
Side/Window 2 8.3%
Engine 2 8.3%
Frontal 2 8.3%
Hoses, Lines/Piping, AND Fittings 1 4.2%
AIR Conditioner 1 4.2%
Bumpers 1 4.2%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 9 7.5%
1,000 – 9,999 miles 6 5.0%
10,000 – 24,999 miles 27 22.5%
25,000 – 49,999 miles 24 20.0%
50,000 – 74,999 miles 32 26.7%
75,000 – 99,999 miles 9 7.5%
100,000 – 149,999 miles 10 8.3%
150,000+ miles 3 2.5%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

These stars come from the pre-2011 crash test programme. NHTSA rebuilt the programme for the 2011 model year and states that ratings either side of that change are not comparable — so do not read these against a 2011-or-newer car's stars.

Frontal crash test of a 2010 Ford Mustang 2-DR Convertible w/SAB (Later Release)

Frontal crash test

Side barrier crash test of a 2010 Ford Mustang 2-DR Convertible w/SAB (Later Release)

Side barrier crash test

Frontal crash test of a 2010 Ford Mustang 2-DR Convertible w/SAB (Early Release)

Frontal crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2010 Ford Mustang 2-DR Convertible w/SAB (Later Release)
2010 Ford Mustang 2-DR Convertible w/SAB (Early Release)
2010 Ford Mustang 2-DR w/SAB

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Aug 2009 peak 20 May 2024

Recalls on the 2010 Ford Mustang

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

21V081000

AIR BAGS:FRONTAL

Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

21E013000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

19V001000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators a

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

18V046000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembl

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

16V384000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with

Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

15V319000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Ford Motor Company (Ford) is recalling certain model year 2005-2014 Mustang vehicles manufactured April 6, 2004, to June 21, 2014, and 2005-2006 GT vehicles manufactured February 20, 2004, to September 22, 2006. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.

Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2021077 8,811 units in Canada

Airbag

Issue: This recall is for certain vehicles that had the driver-front and/or passenger-front airbag inflator replaced after a collision or theft. An obsolete airbag may have been installed. On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the driver-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: The company will notify owners by mail and instruct you to take your vehicle to a Ford dealer to inspect the driver and/or passenger airbag inflator or module and replace it, if necessary. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.

Recall 2019005 300,898 units in Canada

Airbag

Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Actions: Owners will be notified by mail and instructed to take their vehicle to a dealer to have the passenger-front airbag inflator replaced. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected. Additional note: This recall supersedes recalls 2016-347 (Ford Safety Improvement Program 16S26), 2017-024 (Ford Recall 17S01) and 2018-035 (Ford Recall 18S01). Vehicles repaired under the previous recalls do not require repair under this recall.

Recall 2016347 5,867 units in Canada

Airbag

Ford Canada is conducting a voluntary Safety Improvement Program involving passenger airbag inflators in certain vehicles that were originally sold or ever registered in certain high humidity areas of the United States equipped with Takata airbags. Ford will replace the driver or passenger inflator on affected vehicles, depending on the vehicle involved. Owners who believe their vehicles may have been originally purchased or registered in the states of New Jersey, Delaware, District of Columbia, Maryland, Pennsylvania, Ohio, Indiana, Illinois, Virginia, West Virginia, Kentucky, Missouri, Nebraska, Kansas, Oklahoma, Arkansas, Tennessee, North Carolina, Nevada, Arizona, New Mexico, California, Texas, Louisiana, Mississippi, Alabama, Georgia, South Carolina, Florida, Hawaii, Puerto Rico or the U.S. Virgin Islands should contact a Ford dealer. This action is not being conducted under the requirements of the Motor Vehicle Safety Act. Note: This Safety Improvement Program is superseded by recall 2019005 (Ford Recall 19S01). Please see <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2019005">recall 2019005</a> for more information.

Recall 2015232 63,700 units in Canada

Airbag

On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Note: This recall supersedes special service campaign 2015-052. Correction: Depending on the model, dealers will either replace the driver frontal airbag inflator or airbag module. All vehicles having received a replacement inflator as part of a previous special service campaign will have a replacement inflator installed.

Recall 2010022 5 units in Canada

Label

On certain Mustang Shelby GT500 vehicles, the label on the driver's side B-pillar may have incorrect rear tires size information. Correction: Dealers will install updated labels.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Ogden, UT Crash

POWER TRAIN:AUTOMATIC TRANSMISSION

When vehicle is placed in park while on, vehicle rolls forward . Put vehicle in park on the side of the road to answer a phone call. Was pulled up behind another vehicle and car rolled forward, and rear ended vehicle in front of me. The police were notified but no citation was given Another time vehicle was in park and running and ran over somebodies foot. very unacceptable

NHTSA complaint #11497506 — an unverified report by a vehicle owner.

Ogden, UT Crash

POWER TRAIN

When vehicle is placed in park while on, vehicle rolls forward . Put vehicle in park on the side of the road to answer a phone call. Was pulled up behind another vehicle and car rolled forward, and rear ended vehicle in front of me. The police were notified but no citation was given Another time vehicle was in park and running and ran over somebodies foot. very unacceptable

NHTSA complaint #11497506 — an unverified report by a vehicle owner.

at 854,324 miles Galveston, TX Crash Fire 3 injured 2 killed

AIR BAGS

I GOT INTO A WRECK WITH A VEHICLE THAT PAST A STOP SIGN HITTING ME AT 120MPH. THE AIRBAG IN THE DRIVERS SEAT EXPLODED IMMEDIATELY. I HAD MY MUSTANG SERVICE IN GALVESTON FORD DEALERSHIP FOR MY AIRBAGS WITHIN A YEAR. LUCKILY I PUSHED MY SEAT BACK TO AVOID MAJOR INJURIES TO MY FACE.*DT*DT*JB AIRBAG HAS BEEN REPLACED

NHTSA complaint #11353905 — an unverified report by a vehicle owner.

at 115,000 miles Selden, NY Crash 1 injured

AIR BAGS

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. WHILE DRIVING AT APPROXIMATELY 30 MPH ON A HIGHWAY, THE TRAFFIC BEGAN TO SLOW DOWN WHEN THEIR VEHICLE WAS IMPACTED ON THE REAR. NONE OF THE AIR BAGS DEPLOYED. THE AIR BAG AND TIRE PRESSURE WARNING LIGHTS ILLUMINATED. THE CONTACT LATER SOUGHT MEDICAL CARE AND WAS DIAGNOSED WITH WHIPLASH AND MULTIPLE CERVICAL LUMBAR INJURIES. IT WAS UNKNOWN A POLICE REPORT WAS FILED. THE CALLER CONTACTED FORD AND WAS PROVIDED WITH CASE NUMBER 22339965 ALONG WITH BEING ADVISED TO CONTACT NHTSA. THE FAILURE MILEAGE WAS 115,000. THE VIN WAS UNKNOWN.

NHTSA complaint #11242697 — an unverified report by a vehicle owner.

at 99,160 miles Hanover, MD Crash

SERVICE BRAKES

PARKED ON INCLINE ROLLED BACK INTO ANOTHER VEHICLE WITH EMERGENCY BRAKE APPLIED. TOOK PICTURES. VEHICLE WAS STATIONARY

NHTSA complaint #11193255 — an unverified report by a vehicle owner.

at 175,578 miles Perris, CA Crash

AIR BAGS

TAKATA RECALL..I DRIVE IT EVERYDAY. I KNOW IT'S CAUSED DEATHS. I JUST WANT TO BE SAFE

NHTSA complaint #11141987 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Fort Worth, TX

UNKNOWN OR OTHER

The car make a ticking noise when you turn the air or heat on it’s been going on 3 years now

NHTSA complaint #11589985 — an unverified report by a vehicle owner.

Anaheim, CA

AIR BAGS

Airbag deployed while stopped in traffic on the 91 east freeway.

NHTSA complaint #11510203 — an unverified report by a vehicle owner.

Anaheim, CA

ELECTRICAL SYSTEM

Airbag deployed while stopped in traffic on the 91 east freeway.

NHTSA complaint #11510203 — an unverified report by a vehicle owner.

Anaheim, CA

ENGINE

Airbag deployed while stopped in traffic on the 91 east freeway.

NHTSA complaint #11510203 — an unverified report by a vehicle owner.

Anaheim, CA

AIR BAGS

I was on my way to go do a clients hair on dec 1 2022 I was tragically hit by the airbag at a 2,000 force pressure My left side of my jaw is in pain As well as my skull I also have a condition on my chest musculoskeletal

NHTSA complaint #11502903 — an unverified report by a vehicle owner.

Anaheim, CA

SUSPENSION

I was on my way to go do a clients hair on dec 1 2022 I was tragically hit by the airbag at a 2,000 force pressure My left side of my jaw is in pain As well as my skull I also have a condition on my chest musculoskeletal

NHTSA complaint #11502903 — an unverified report by a vehicle owner.

Anaheim, CA

ENGINE

I was on my way to go do a clients hair on dec 1 2022 I was tragically hit by the airbag at a 2,000 force pressure My left side of my jaw is in pain As well as my skull I also have a condition on my chest musculoskeletal

NHTSA complaint #11502903 — an unverified report by a vehicle owner.

Ogden, UT Crash

POWER TRAIN:AUTOMATIC TRANSMISSION

When vehicle is placed in park while on, vehicle rolls forward . Put vehicle in park on the side of the road to answer a phone call. Was pulled up behind another vehicle and car rolled forward, and rear ended vehicle in front of me. The police were notified but no citation was given Another time vehicle was in park and running and ran over somebodies foot. very unacceptable

NHTSA complaint #11497506 — an unverified report by a vehicle owner.

Ogden, UT Crash

POWER TRAIN

When vehicle is placed in park while on, vehicle rolls forward . Put vehicle in park on the side of the road to answer a phone call. Was pulled up behind another vehicle and car rolled forward, and rear ended vehicle in front of me. The police were notified but no citation was given Another time vehicle was in park and running and ran over somebodies foot. very unacceptable

NHTSA complaint #11497506 — an unverified report by a vehicle owner.

Lakemore, OH

SEATS

FRONT SEAT BOLT BROKEN...

NHTSA complaint #11455111 — an unverified report by a vehicle owner.

Lakemore, OH

UNKNOWN OR OTHER

FRONT SEAT BOLT BROKEN...

NHTSA complaint #11455111 — an unverified report by a vehicle owner.

Lakemore, OH

UNKNOWN OR OTHER

ABS AND TRACTION CONTROL HAVE QUIT WORKING...

NHTSA complaint #11455113 — an unverified report by a vehicle owner.

Lakemore, OH

SERVICE BRAKES

ABS AND TRACTION CONTROL HAVE QUIT WORKING...

NHTSA complaint #11455113 — an unverified report by a vehicle owner.

Bergholz, OH

POWER TRAIN

I was simply going up a slight hill and the wrench light turned on I lost power she still accelerated but sluggish and changing gears was sluggish too. Turned it off at the house made sure my CAI was good and the light is off. I see tons upon tons of people complaining about the wrench light and the throttlebody. No codes. Something is wrong with them I see people have trouble with 12k on their Throttle body. I wanted to go on here to say that I believe it is EXTREMELY dangerous for the issue to come and go especially on busy roads. The problem comes and goes without a trace. So dangerous it deserves a recall just like my airbag and the hundreds of thousands who reported it

NHTSA complaint #11426953 — an unverified report by a vehicle owner.

Bergholz, OH

UNKNOWN OR OTHER

I was simply going up a slight hill and the wrench light turned on I lost power she still accelerated but sluggish and changing gears was sluggish too. Turned it off at the house made sure my CAI was good and the light is off. I see tons upon tons of people complaining about the wrench light and the throttlebody. No codes. Something is wrong with them I see people have trouble with 12k on their Throttle body. I wanted to go on here to say that I believe it is EXTREMELY dangerous for the issue to come and go especially on busy roads. The problem comes and goes without a trace. So dangerous it deserves a recall just like my airbag and the hundreds of thousands who reported it

NHTSA complaint #11426953 — an unverified report by a vehicle owner.

at 28,000 miles Spring, TX

FUEL/PROPULSION SYSTEM

MY CAR IS AT THE SERVICE DEPARTMENT AT PLANET FORD IN SPRING, TX. I NOTICED A SMELL OF GASOLINE AND TOOK THE VEHICLE IN FOR INSPECTION WHEN I HAD THE PASSENGER AIRBAG RECALL DONE. I SPECIAL ORDERED THE VEHICLE IN THE SPRING OF 2009 THROUGH THEIR DEALERSHIP FROM FORD. THE VEHICLE CURRENTLY HAS VERY LOW MILEAGE, 28,000. THE SERVICE MANAGER INFORMED ME THAT THE GAS TANK IS COMING APART AT THE SEAM AND THAT I WOULD NEED TO PAY $3000 TO REPLACE THE TANK. I CALLED FORD CUSTOMER CARE WITH MY SAFETY CONCERNS AND REQUESTED THEY SEND A REPRESENTATIVE TO PLANET FORD TO INSPECT THE TANK FOR DEFECT AND WHAT MAY HAVE CAUSED IT. THEY TOLD ME THE FORD SERVICE MANAGER AT PLANET FORD WOULD HAVE TO DO THAT. WHEN I TOLD MY SERVICE REP AT PLANET FORD WHAT CUSTOMER CARE SAID, THE FORD REP/TECHNICIAN DENIED THAT THEY COULD DO THAT AND OFFERED ME KNOW FURTHER HELP WITH ESCALATING MY CONCERNS TO FORD. I WANT FORD TO SEE IF THERE WAS SOMETHING DIFFERENT WITH MY CUSTOM ORDER AT THEIR FACTORY THAT CAUSED IT? I WANT FORD TO COME AND SEE WHAT THEY BUILT AND SOLD ME AND TO NOTE THE SAFETY HAZARDS TO MY LIFE. I UNDERSTAND IT'S NOT UNDER WARRANTY. IT MAKES NO SENSE TO ME THAT THE SHRAPNEL IN THEIR DEFECTIVE AIRBAGS WERE MORE IMPORTANT TO THEM THAN A DEFECTIVE GAS TANK THAT'S COMING APART AT THE SEAM AND OFF-GASSING BADLY. THE GAS FUMES ARE VERY TOXIC AND VOLATILE AND COULD CAUSE AN EXPLOSION OR GIVE ME CANCER. FOR THE LONGEST TIME, I THOUGHT THE FUMES WERE NORMAL, SINCE THAT MUSTANG HAS THE CAP-LESS GAS TANK AND I WAS ASSOCIATING THE ODOR NEAR THE REAR AREA WHERE I FILLED-UP. IT TOOK FRIENDS AND FAMILY TELLING ME 'NO, THAT SMELL IS NOT NORMAL." AND THAT IT URGENTLY NEEDS TO BE ASSESSED.

NHTSA complaint #11364742 — an unverified report by a vehicle owner.

at 854,324 miles Galveston, TX Crash Fire 3 injured 2 killed

AIR BAGS

I GOT INTO A WRECK WITH A VEHICLE THAT PAST A STOP SIGN HITTING ME AT 120MPH. THE AIRBAG IN THE DRIVERS SEAT EXPLODED IMMEDIATELY. I HAD MY MUSTANG SERVICE IN GALVESTON FORD DEALERSHIP FOR MY AIRBAGS WITHIN A YEAR. LUCKILY I PUSHED MY SEAT BACK TO AVOID MAJOR INJURIES TO MY FACE.*DT*DT*JB AIRBAG HAS BEEN REPLACED

NHTSA complaint #11353905 — an unverified report by a vehicle owner.

at 176,000 miles Kansas City, MO

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT AFTER STOPPING AT A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED ACTIVATED THE PARKING BRAKE UP AND SHUT THE VEHICLE OFF. THE CONTACT STATED THE VEHICLE WAS TOWED AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT STATED HE HAD THE VEHICLE TOWED BACK TO HIS RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 176,000.

NHTSA complaint #11337256 — an unverified report by a vehicle owner.

at 24,000 miles Wilmington, NC

STRUCTURE:BODY

WATER POOLING BEHIND DRIVER SEAT ON FLOORBOARD. VERY STRONG CHEMICAL SMELL IN CAR. CONDENSATION INSIDE ALL WINDOWS EVERYDAY. CAR PARKED ON DRIVEWAY NEXT TO HOUSE. INITIALLY TAKEN TO DEALER ~1 YEAR AGO FOR ODOR (NO WATER YET). COULD NOT IDENTIFY PROBLEM, NOTHING DONE. TECHNICIAN DOING INSPECTION LAST WEEK THOUGHT IT WAS MOLD CAUSING THE OVERWHELMING SMELL AND THERE MUST BE A LEAK. TOOK TO DEALER FOLLOWING MONDAY. DEALER DETERMINED A SEAM IN THE BODY NEEDED TO BE REPAIRED TO STOP THE WATER LEAK. DRIED AND CLEANED INTERIOR TO GET RID OF SMELL. UNKNOWN HOW LONG DEODORIZING WILL LAST THOUGH. CONCERNED ABOUT CONTACT WITH MOLD.

NHTSA complaint #11298214 — an unverified report by a vehicle owner.

at 107,000 miles Tampa, FL

POWER TRAIN

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE WRENCH ICON ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WENT INTO LIMP MODE. THE VEHICLE WAS RESTARTED, BUT THE WARNING ICON REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY, INPUT/OUTPUT SENSORS, ACCELERATOR PEDAL SENSOR, THROTTLE POSITION SENSOR, AND CAM AND CRANK SHAFTS NEEDED TO BE REPLACED. THE CONTACT REPAIRED THE PARTS HIMSELF, BUT THE VEHICLE WAS STILL IN LIMP MODE. THE VEHICLE WAS TOWED TO ANOTHER UNKNOWN DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.

NHTSA complaint #11277484 — an unverified report by a vehicle owner.

at 107,000 miles Tampa, FL

ENGINE

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE WRENCH ICON ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WENT INTO LIMP MODE. THE VEHICLE WAS RESTARTED, BUT THE WARNING ICON REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY, INPUT/OUTPUT SENSORS, ACCELERATOR PEDAL SENSOR, THROTTLE POSITION SENSOR, AND CAM AND CRANK SHAFTS NEEDED TO BE REPLACED. THE CONTACT REPAIRED THE PARTS HIMSELF, BUT THE VEHICLE WAS STILL IN LIMP MODE. THE VEHICLE WAS TOWED TO ANOTHER UNKNOWN DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.

NHTSA complaint #11277484 — an unverified report by a vehicle owner.

North LAS Vegas, NV

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11246074 — an unverified report by a vehicle owner.

at 115,000 miles Selden, NY Crash 1 injured

AIR BAGS

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. WHILE DRIVING AT APPROXIMATELY 30 MPH ON A HIGHWAY, THE TRAFFIC BEGAN TO SLOW DOWN WHEN THEIR VEHICLE WAS IMPACTED ON THE REAR. NONE OF THE AIR BAGS DEPLOYED. THE AIR BAG AND TIRE PRESSURE WARNING LIGHTS ILLUMINATED. THE CONTACT LATER SOUGHT MEDICAL CARE AND WAS DIAGNOSED WITH WHIPLASH AND MULTIPLE CERVICAL LUMBAR INJURIES. IT WAS UNKNOWN A POLICE REPORT WAS FILED. THE CALLER CONTACTED FORD AND WAS PROVIDED WITH CASE NUMBER 22339965 ALONG WITH BEING ADVISED TO CONTACT NHTSA. THE FAILURE MILEAGE WAS 115,000. THE VIN WAS UNKNOWN.

NHTSA complaint #11242697 — an unverified report by a vehicle owner.

at 93,000 miles Eastpoint, FL

ENGINE

TAKARA RECALL. THE KEY TURNS OVER WITH LIGHTS AND RADIO WORKING BUT THE ENGINE WILL NOT START. I'M NOT FOR SURE IF IT IS MY KEY, MY IGNITION, OR WHAT IT US.

NHTSA complaint #11222616 — an unverified report by a vehicle owner.

Staten Island, NY

AIR BAGS

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DANA FORD LINCOLN (LOCATED AT 266 WEST SERVICE ROAD, STATEN ISLAND, NY 10314, (718) 983-8700) AND THE MANUFACTURER WERE NOTIFIED AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF

NHTSA complaint #11210439 — an unverified report by a vehicle owner.