Owners have filed 427 complaints
about the 2014 Ford Mustang with NHTSA between 2013 and 2026.
The largest single group is the airbags.
Across this model's run it ranks 5 of 33 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 64
Against the median year of the Ford Mustang. 50 means typical for this
model; 100 means roughly double.
Severity — 85
16.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
59% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
1568.2%
Inflator Module
14.5%
Wheel Speed Sensor/Tone Ring
14.5%
Seat Heater/Cooler
14.5%
Clutch Assembly
14.5%
Driveshaft
14.5%
Hood
14.5%
Frontal
14.5%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
2210.9%
1,000 – 9,999 miles
4823.8%
10,000 – 24,999 miles
3416.8%
25,000 – 49,999 miles
3517.3%
50,000 – 74,999 miles
2713.4%
75,000 – 99,999 miles
2311.4%
100,000 – 149,999 miles
115.4%
150,000+ miles
21.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jul 2013peak 27Aug 2026
Recalls on the 2014 Ford Mustang
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
21E013000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
21V081000
AIR BAGS:FRONTAL
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
19V001000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators a
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
15V319000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Ford Motor Company (Ford) is recalling certain model year 2005-2014 Mustang vehicles manufactured April 6, 2004, to June 21, 2014, and 2005-2006 GT vehicles manufactured February 20, 2004, to September 22, 2006. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20210778,811 units in Canada
Airbag
Issue: This recall is for certain vehicles that had the driver-front and/or passenger-front airbag inflator replaced after a collision or theft. An obsolete airbag may have been installed. On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the driver-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: The company will notify owners by mail and instruct you to take your vehicle to a Ford dealer to inspect the driver and/or passenger airbag inflator or module and replace it, if necessary. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.
Recall 2019005300,898 units in Canada
Airbag
Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Actions: Owners will be notified by mail and instructed to take their vehicle to a dealer to have the passenger-front airbag inflator replaced. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected. Additional note: This recall supersedes recalls 2016-347 (Ford Safety Improvement Program 16S26), 2017-024 (Ford Recall 17S01) and 2018-035 (Ford Recall 18S01). Vehicles repaired under the previous recalls do not require repair under this recall.
Recall 201523263,700 units in Canada
Airbag
On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Note: This recall supersedes special service campaign 2015-052. Correction: Depending on the model, dealers will either replace the driver frontal airbag inflator or airbag module. All vehicles having received a replacement inflator as part of a previous special service campaign will have a replacement inflator installed.
Reports where the owner recorded a crash, a fire, an injury or a death.
Kannapolis, NCCrash1 injured
STEERING
The contact’s brother owns a 2014 Ford Mustang. While the owner was driving at an undisclosed speed, the vehicle drifted over to the left, crossed into the other lanes, drove into a ditch, and crashed into an object at the end of the ditch, causing the vehicle to become airborne. The vehicle landed in a nearby field and came to a complete stop. The contact stated that after several impacts, the air bags deployed. The contact stated that due to the impact, the driver was unable to state what had caused the vehicle to drift over to the left before crashing into the ditch. The driver received injuries to the lower body, L1 vertebrae, chest, and a fractured back. Medical attention was needed, and the driver remained in the Intensive Care Unit. A Police report was filed. The vehicle was towed to a tow yard and remained at the tow yard with extensive damage. The contact was informed that collision coverage was required to repair the vehicle. The contact was unsure if the vehicle was deemed a total loss. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA complaint #11754917 — an unverified report by a vehicle owner.
Sewell, NJCrash1 injured
AIR BAGS
My son was driving to school. He was not speeding or any type of reckless driving. He hit an ice patch. His car spun and flew thru the air. The airbag compartment opened but it was defective. All metal shards came flying out of it causing multiple lacerations. He also lost consciousness from the impact and I was told by hospital ER doctor the airbag was defective and he was suffering from a very serious concussion.
NHTSA complaint #11729852 — an unverified report by a vehicle owner.
at 100,502 milesGreenwood, SCCrash1 injured
AIR BAGS
The contact owned a 2014 Ford Mustang. The contact stated while driving at 45 MPH, the contact fell asleep and lost control of the vehicle, causing the vehicle to crash into the rear end of another vehicle. The air bags failed to deploy, causing the contact to hit his head against the steering wheel. The contact became dizzy and lightheaded. The contact was able to exit the vehicle; however, the front driver's side door could only slightly open due to the significant damage to the vehicle's front end. The contact received medical assistance the following day. The contact underwent a CT scan and was informed that he had sustained a concussion. The vehicle was towed and totaled. A police report was filed. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,502.
NHTSA complaint #11619097 — an unverified report by a vehicle owner.
Otto, NCCrash
STEERING
I was going up a steep driveway. I made it to the top, then needed to get back down. I put my car in reverse and proceeded to back down the driveway. Suddenly and without warning, my brakes and steering went out. The whole car shut off and the battery light turned on. Not being able to brake or steer, my car rolled down the driveway into a fence before coming to a stop. This caused extensive damage to my vehicle.
NHTSA complaint #11469475 — an unverified report by a vehicle owner.
Otto, NCCrash
ENGINE
I was going up a steep driveway. I made it to the top, then needed to get back down. I put my car in reverse and proceeded to back down the driveway. Suddenly and without warning, my brakes and steering went out. The whole car shut off and the battery light turned on. Not being able to brake or steer, my car rolled down the driveway into a fence before coming to a stop. This caused extensive damage to my vehicle.
NHTSA complaint #11469475 — an unverified report by a vehicle owner.
Otto, NCCrash
SERVICE BRAKES
I was going up a steep driveway. I made it to the top, then needed to get back down. I put my car in reverse and proceeded to back down the driveway. Suddenly and without warning, my brakes and steering went out. The whole car shut off and the battery light turned on. Not being able to brake or steer, my car rolled down the driveway into a fence before coming to a stop. This caused extensive damage to my vehicle.
NHTSA complaint #11469475 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Kannapolis, NCCrash1 injured
STEERING
The contact’s brother owns a 2014 Ford Mustang. While the owner was driving at an undisclosed speed, the vehicle drifted over to the left, crossed into the other lanes, drove into a ditch, and crashed into an object at the end of the ditch, causing the vehicle to become airborne. The vehicle landed in a nearby field and came to a complete stop. The contact stated that after several impacts, the air bags deployed. The contact stated that due to the impact, the driver was unable to state what had caused the vehicle to drift over to the left before crashing into the ditch. The driver received injuries to the lower body, L1 vertebrae, chest, and a fractured back. Medical attention was needed, and the driver remained in the Intensive Care Unit. A Police report was filed. The vehicle was towed to a tow yard and remained at the tow yard with extensive damage. The contact was informed that collision coverage was required to repair the vehicle. The contact was unsure if the vehicle was deemed a total loss. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA complaint #11754917 — an unverified report by a vehicle owner.
Vancleave, MS
AIR BAGS
I am reporting a safety hazard and a failure by Ford Motor Company to properly remedy the mandatory Takata Airbag Recall. Following the recall repair, a technician reassembly error left the airbag warning light permanently illuminated, meaning my Supplemental Restraint System (SRS) is completely disabled and will not deploy in a crash. I took the vehicle to Astro Ford in Mississippi for resolution. The Service Manager, Hunter Landry, attempted to reset the system three times and confirmed a permanent safety fault exists in the exact recall area. However, Ford’s proprietary dealership software is actively blocking the dealer from pulling the diagnostic codes or proceeding with the repair without a corporate override code. Ford Corporate customer service agents have repeatedly refused to route this request or issue the override code to the dealer, effectively blocking the repair of a failed federal safety recall component. The dealer requires a corporate email sent to hunter.landry@astroford.com to authorize the diagnostic waiver and bypass the software block. Ford's corporate refusal forces me to drive an unsafe vehicle with no working airbags. Desired Resolution: I request that the NHTSA compel Ford Motor Company to immediately issue the corporate diagnostic override code to Hunter Landry at Astro Ford so this defective federal safety recall can be properly diagnosed and repaired at no cost to me.
NHTSA complaint #11754796 — an unverified report by a vehicle owner.
at 138,000 milesPeoria, AZ
POWER TRAIN
The contact owns a 2014 Ford Mustang. The contact stated that on several occasions while driving at various speeds, the transmission unexpectedly downshifted to a low gear. The check engine warning light illuminated and remained illuminated after the first failure. The vehicle was pulled over to the side of the road, restarted, and the contact continued driving. The contact stated that during the last failure, while attempting to restart the vehicle, the vehicle failed to restart. The vehicle was towed to the residence, and a hand-held diagnostic machine retrieved DTC: P1500. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 138,000.
NHTSA complaint #11754392 — an unverified report by a vehicle owner.
Sewell, NJCrash1 injured
AIR BAGS
My son was driving to school. He was not speeding or any type of reckless driving. He hit an ice patch. His car spun and flew thru the air. The airbag compartment opened but it was defective. All metal shards came flying out of it causing multiple lacerations. He also lost consciousness from the impact and I was told by hospital ER doctor the airbag was defective and he was suffering from a very serious concussion.
NHTSA complaint #11729852 — an unverified report by a vehicle owner.
at 175,000 milesSharon, PA
VEHICLE SPEED CONTROL
The contact owns a 2014 Ford Mustang. The contact stated that while the vehicle was parked and occupied or while driving, the vehicle accelerated independently. A dealer was contacted. The vehicle was towed to the residence and then was towed the following day to a dealer to be diagnosed; however, the contact was unaware of the diagnostic result. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 175,000.
NHTSA complaint #11686376 — an unverified report by a vehicle owner.
Cottageville, SC
STEERING
I was driving down the road and just lost power steering , a message came on and said loss of power steering assist , I pulled o er cut the car off waited a few min then started it back up and it was working again , then about 10 miles down the road it did it again
NHTSA complaint #11661760 — an unverified report by a vehicle owner.
at 129,983 milesGloucester, MA
STRUCTURE
The contact owns a 2014 Ford Mustang. The contact stated while the vehicle was parked and unoccupied, water leaked into the doors. The contact stated that a dealer was contacted. The contact stated that while it was snowing the water in the door would freeze. The vehicle was taken to the dealer to be diagnosed; however, the contact refused to leave the vehicle at the dealer, and the contact declined to pay for a diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 129,983.
NHTSA complaint #11659027 — an unverified report by a vehicle owner.
at 172,000 milesSplendora, TX
POWER TRAIN
The contact owns a 2014 Ford Mustang. The contact stated while driving at 65 MPH, the transmission unexpectedly downshifted to first gear. The check engine warning light illuminated, and the instrument cluster was red. The vehicle was taken to an independent mechanic where it was diagnosed with a failed transmission ring sensor. The contact was informed that the transmission ring sensor needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the failure was intermittent, and occasionally the vehicle lost motive power. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 172,000.
NHTSA complaint #11648136 — an unverified report by a vehicle owner.
Millinocket, ME
STEERING
Power steering assist stopped working, shutting my traction and advanced traction control off
NHTSA complaint #11647685 — an unverified report by a vehicle owner.
Millinocket, ME
ELECTRICAL SYSTEM
Power steering assist stopped working, shutting my traction and advanced traction control off
NHTSA complaint #11647685 — an unverified report by a vehicle owner.
at 140,000 milesRiverview, FL
POWER TRAIN
The contact owns a 2014 Ford Mustang. The contact stated that while driving approximately 80 MPH, the transmission unexpectedly downshifted from fifth gear to first gear, causing the vehicle to abruptly decelerate. After turning off and restarting the vehicle, the vehicle operated but in LIMP Mode. The vehicle was taken to the local service center who diagnosed that the wheel speed sensor and lead frame needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 140,000.
NHTSA complaint #11642585 — an unverified report by a vehicle owner.
at 140,000 milesRiverview, FL
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
The contact owns a 2014 Ford Mustang. The contact stated that while driving approximately 80 MPH, the transmission unexpectedly downshifted from fifth gear to first gear, causing the vehicle to abruptly decelerate. After turning off and restarting the vehicle, the vehicle operated but in LIMP Mode. The vehicle was taken to the local service center who diagnosed that the wheel speed sensor and lead frame needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 140,000.
NHTSA complaint #11642585 — an unverified report by a vehicle owner.
Church Rock, NM
AIR BAGS
The contact owns a 2014 Ford Mustang. The contact received notifications of NHTSA Campaign Numbers: 15V319000 (Air Bags) and 19V001000 (Air Bags); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11622598 — an unverified report by a vehicle owner.
at 100,502 milesGreenwood, SCCrash1 injured
AIR BAGS
The contact owned a 2014 Ford Mustang. The contact stated while driving at 45 MPH, the contact fell asleep and lost control of the vehicle, causing the vehicle to crash into the rear end of another vehicle. The air bags failed to deploy, causing the contact to hit his head against the steering wheel. The contact became dizzy and lightheaded. The contact was able to exit the vehicle; however, the front driver's side door could only slightly open due to the significant damage to the vehicle's front end. The contact received medical assistance the following day. The contact underwent a CT scan and was informed that he had sustained a concussion. The vehicle was towed and totaled. A police report was filed. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,502.
NHTSA complaint #11619097 — an unverified report by a vehicle owner.
Collingdale, PA
AIR BAGS
The contact owns a 2014 Ford Mustang. The contact received notification of NHTSA Campaign Number: 15V319000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11581805 — an unverified report by a vehicle owner.
Toms River, NJ
POWER TRAIN
the following problem happened to me a few years ago (twice within a couple of months) and again, 2 days ago. Each time I was standing at a traffic light when all of a sudden it accelerated at full throttle. I practically stood on the brake pedal, but the car was inching forward, as I put the transmission into park. This was not a subtle situation, it was dangerous. The engine went from idle to screaming within 2 seconds. I ruled out the floor mat as it was in the proper position and snapped into the floor. It did not cause any warning lights to come on. in May, I had the oil changed, at which time they suggested that they clean the throttle body, which they did.They never heard of the above problem.
NHTSA complaint #11560734 — an unverified report by a vehicle owner.
Toms River, NJ
ENGINE
the following problem happened to me a few years ago (twice within a couple of months) and again, 2 days ago. Each time I was standing at a traffic light when all of a sudden it accelerated at full throttle. I practically stood on the brake pedal, but the car was inching forward, as I put the transmission into park. This was not a subtle situation, it was dangerous. The engine went from idle to screaming within 2 seconds. I ruled out the floor mat as it was in the proper position and snapped into the floor. It did not cause any warning lights to come on. in May, I had the oil changed, at which time they suggested that they clean the throttle body, which they did.They never heard of the above problem.
NHTSA complaint #11560734 — an unverified report by a vehicle owner.
Toms River, NJ
FUEL/PROPULSION SYSTEM
the following problem happened to me a few years ago (twice within a couple of months) and again, 2 days ago. Each time I was standing at a traffic light when all of a sudden it accelerated at full throttle. I practically stood on the brake pedal, but the car was inching forward, as I put the transmission into park. This was not a subtle situation, it was dangerous. The engine went from idle to screaming within 2 seconds. I ruled out the floor mat as it was in the proper position and snapped into the floor. It did not cause any warning lights to come on. in May, I had the oil changed, at which time they suggested that they clean the throttle body, which they did.They never heard of the above problem.
NHTSA complaint #11560734 — an unverified report by a vehicle owner.
Merced, CA
POWER TRAIN
Was driving my vehicle on the freeway traveling about 70 miles per hour when the vehicle suddenly shifted into first gear. I was able to maintain control and the vehicle shifted back to sixth gear. Issue occurred again within 5 minutes of the first incident and then the vehicle went into "Limp Mode". I was able to drive the vehicle home under this condition. Vehicle check engine light turned on and the code P0720, which is the Output Speed Sensor Circuit. This is the same issue that occurred on 2011-2013 F-150 and Mustang vehicles that currently have a recall for this (Safety Recall 19S07). The same transmissions (6R80) are used in both vehicles, as well as the Powertrain Control Modules, but my vehicle's VIN did not fall under this recall. This is a very dangerous issue that could lead to a deadly accident.
NHTSA complaint #11542913 — an unverified report by a vehicle owner.
at 80,000 milesNewville, AL
POWER TRAIN
The contact owns a 2014 Ford Mustang. The contact stated that while driving approximately 35-70 MPH, the vehicle inadvertently downshifted to first gear. The contact stated that the rear wheels locked up and the vehicle jolted forward. The air bag, fuel, and check engine warning lights were illuminated. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 80,000.
NHTSA complaint #11532014 — an unverified report by a vehicle owner.
at 80,000 milesNewville, AL
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Ford Mustang. The contact stated that while driving approximately 35-70 MPH, the vehicle inadvertently downshifted to first gear. The contact stated that the rear wheels locked up and the vehicle jolted forward. The air bag, fuel, and check engine warning lights were illuminated. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 80,000.
NHTSA complaint #11532014 — an unverified report by a vehicle owner.
at 80,000 milesNewville, AL
ENGINE
The contact owns a 2014 Ford Mustang. The contact stated that while driving approximately 35-70 MPH, the vehicle inadvertently downshifted to first gear. The contact stated that the rear wheels locked up and the vehicle jolted forward. The air bag, fuel, and check engine warning lights were illuminated. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 80,000.
NHTSA complaint #11532014 — an unverified report by a vehicle owner.
Grove City, OH
POWER TRAIN
On 5-26-22 i took my mustang to Roush Ford in Hillard Oh. They tested and found out that I needed a lead frame connector. Part # Al327627V $ 226.10. I paid in advance for this part as Roush said they would not order unless I paid in advance. Roush stated they would call when part comes in. I made several attempts to get status of part and all they would say is they were still awaiting. On or about 6-20-23 I called again, At this time they stated the dealership had been sold to Valley ford and still no word on part arrival. I have owned several Fords in my life but after awaiting over 1 yr on a part and car I could not safely have my wife drive I decided to trade it in for another vehicle. I then called Valley to ask for them to credit my card in the amount of the part. They told me that the money went with Roush and they could not return my money?? They suggested I call Roush auto group( Honda ). I made the call to service manager and he said that Roush Ford was no longer in business and they could not refund my monies. In my mind Ford was paid the $226.10 and someone should be able to pay me back. I am asking that The Ford Motor co honor the deal by paying me back. Thanks
NHTSA complaint #11530059 — an unverified report by a vehicle owner.
West Columbia, SC
UNKNOWN OR OTHER
My clutch pedal went out before a moth of ower ship, my transmission 3rd gear went out before a month of owner ship, my bumper second time flying off on me 2nd month of owner ship.
NHTSA complaint #11520852 — an unverified report by a vehicle owner.
West Columbia, SC
STRUCTURE:BODY
My clutch pedal went out before a moth of ower ship, my transmission 3rd gear went out before a month of owner ship, my bumper second time flying off on me 2nd month of owner ship.
NHTSA complaint #11520852 — an unverified report by a vehicle owner.