Owners have filed 568 complaints
about the 2020 Honda Accord with NHTSA between 2020 and 2026.
The largest single group is the driver assist & collision avoidance.
Across this model's run it ranks 25 of 33 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 30
Against the median year of the Honda Accord. 50 means typical for this
model; 100 means roughly double.
Severity — 42
8.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
67% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Emergency Braking
8050.3%
Warnings
3119.5%
Adaptive Cruise Control
2113.2%
Warning
95.7%
Body
74.4%
Assist
63.8%
Blind Spot Detection
31.9%
Warnings
21.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
1713.1%
1,000 – 9,999 miles
3526.9%
10,000 – 24,999 miles
2922.3%
25,000 – 49,999 miles
107.7%
50,000 – 74,999 miles
2216.9%
75,000 – 99,999 miles
86.2%
100,000 – 149,999 miles
75.4%
150,000+ miles
21.5%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2020 Honda ACCORD 4 DR FWD
9.3% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2020peak 31Sep 2026
NHTSA investigations into the 2020 Honda Accord
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Hon...
Recalls on the 2020 Honda Accord
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
26V332000
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Risk: Air bags that deploy unintentionally during a crash increase the risk of injury.
24V064000
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Risk: An air bag that deploys unintentionally during a crash can increase the risk of injury.
23V858000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
21V215000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
20V771000
ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles. A software error may cause intermittent or continuous disruptions in communication between the Body Control Module (BCM) and other components. This may result in malfunctions of various systems such as the windshield wipers and defroster, rearview camera, exterior lights, audible warning of a stopped vehicle, and power window operation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield Defrosting and Defogging Systems" and number 111, "Rear Visibility" as well as FMVSS numbers 104, 108, 114, 118, and 305.
Risk: Various system malfunctions such as inoperative windshield wipers, defroster, rearview camera, or exterior lighting can increase the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202625112,371 units in Canada
Seats And Restraints
Issue: On certain vehicles, the weight sensor for the front passenger seat may not have been manufactured properly. As a result, the passenger-front airbag and knee airbag could deploy in a crash that doesn't require them to. Note: This recall is an expansion of Transport Canada recall no. 2024-059. If the weight sensor fails, the SRS warning light would turn on in the instrument panel. Safety Risk: An airbag system that doesn't work properly could increase the risk of injury in a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the passenger-front seat weight sensor.
Recall 2024262291,588 units in Canada
Fuel System
Issue: This recall is for low-pressure fuel pumps installed on certain vehicles or sold at dealerships as a replacement part. On certain vehicles, the low-pressure fuel pump could fail. If this happens, the engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Note: This recall replaces Transport Canada recall no. 2023-679. Vehicles that were repaired under that recall don't require this repair. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuel pump motor.
Recall 202405966,846 units in Canada
Airbag
Issue: On certain vehicles, the weight sensor for the front passenger seat may not have been manufactured properly. As a result, the passenger-front airbag and knee airbag could deploy in a crash that doesn't require them to. Note: If the weight sensor fails, the SRS warning light would turn on in the instrument panel. Safety Risk: An airbag system that doesn't work properly could increase the risk of injury in a crash. Corrective Actions: Honda will notify owners by mail and advise you to take your vehicle to a dealership for an inspection if the SRS warning light is on. If the SRS warning light is on due to a faulty weight sensor, the weight sensor will be replaced. When repair parts are available, Honda will send you a second letter. They will advise you to take your vehicle to a dealership to replace the passenger-front seat weight sensor.
Recall 2023679285,461 units in Canada
Fuel System
This recall was replaced by Transport Canada recall no. 2024-262. Issue: This recall is for low-pressure fuel pumps installed on certain vehicles or sold at dealerships as a replacement part. On certain vehicles, the low-pressure fuel pump could fail. If this happens, the engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Note: This is an expansion of Transport Canada recall nos. 2020-236 and 2021-182. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuel pump motor.
Recall 202061133,150 units in Canada
Electrical
Issue: On certain vehicles, a software problem in the Body Control Module (BCM) could cause different systems and warnings to stop working. This can include: the window defrosting/defogging system, windshield wipers, turn signals and lights, rearview camera display, and power windows. Safety Risk: Vehicle systems that stop working suddenly could increase the risk of a crash or injury. Corrective Actions: Honda will notify owners by mail and instruct you to take your vehicle to a dealer to update the BCM software.
Reports where the owner recorded a crash, a fire, an injury or a death.
Oregon, OHCrash1 injured
ELECTRICAL SYSTEM
I’m taking my car to the body shop over five occasions and have to take it back one due for it being a computer chip, which was replaced, but the lights on my dash all of them comes on after the second start up. Cruise control doesn’t work brake code doesn’t work all the lights for staring brakes says to check everything.
NHTSA complaint #11758978 — an unverified report by a vehicle owner.
Oregon, OHCrash1 injured
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I’m taking my car to the body shop over five occasions and have to take it back one due for it being a computer chip, which was replaced, but the lights on my dash all of them comes on after the second start up. Cruise control doesn’t work brake code doesn’t work all the lights for staring brakes says to check everything.
NHTSA complaint #11758978 — an unverified report by a vehicle owner.
I’m taking my car to the body shop over five occasions and have to take it back one due for it being a computer chip, which was replaced, but the lights on my dash all of them comes on after the second start up. Cruise control doesn’t work brake code doesn’t work all the lights for staring brakes says to check everything.
NHTSA complaint #11758978 — an unverified report by a vehicle owner.
I was driving down the road, on Pinewood rd Sumter sc 29154, the front camera sensed something in the road but nothing was in the road I didn’t brake because I didn’t see anything in the road the orange brake light flashed on dash, so the car did a hard brake of its own, it jerked me the driver I had a sore neck and upper back area for a day due to the hard brake that jerked me. I continue to have phantom braking but I brake when this occurs to avoid hard jerks. I have not yet taken to the dealership.
NHTSA complaint #11727531 — an unverified report by a vehicle owner.
Converse, SCCrash
ELECTRICAL SYSTEM
During a forward-side lane departure collision in my 2020 Honda Accord, the Body Control Module (BCM), forward collision radar system, braking assist, and Vehicle Stability Assist (VSI) all failed to activate. As a result, the vehicle did not brake, warn, or stabilize before impact. The airbags also failed to deploy during the crash. My safety and the safety of others were put at serious risk, as the vehicle did not respond as designed despite being equipped with these systems. The car is now undrivable but available for inspection. This issue has not yet been confirmed by a dealer due to the car's condition, but similar failures have been reported in other 2020 Honda Accords already under recall. The insurance company did not request vehicle data and did not inspect the systems. There were no warning lamps, alerts, or messages prior to the failure; the malfunction occurred without notice. I am requesting that this vehicle be added to the existing recall list related to BCM and safety system failures.
NHTSA complaint #11671769 — an unverified report by a vehicle owner.
Converse, SCCrash
FORWARD COLLISION AVOIDANCE: WARNINGS
During a forward-side lane departure collision in my 2020 Honda Accord, the Body Control Module (BCM), forward collision radar system, braking assist, and Vehicle Stability Assist (VSI) all failed to activate. As a result, the vehicle did not brake, warn, or stabilize before impact. The airbags also failed to deploy during the crash. My safety and the safety of others were put at serious risk, as the vehicle did not respond as designed despite being equipped with these systems. The car is now undrivable but available for inspection. This issue has not yet been confirmed by a dealer due to the car's condition, but similar failures have been reported in other 2020 Honda Accords already under recall. The insurance company did not request vehicle data and did not inspect the systems. There were no warning lamps, alerts, or messages prior to the failure; the malfunction occurred without notice. I am requesting that this vehicle be added to the existing recall list related to BCM and safety system failures.
NHTSA complaint #11671769 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
I was driving on 42 at 2:05 a.m. And I was heading towards the exit to get off and I started slowing down and after I took my foot off the brake, the brake light illuminated on my dashboard for me to hit the break, like something was in front of me and there wasn’t anything in front of me.
NHTSA complaint #11759978 — an unverified report by a vehicle owner.
I was driving on route 42 at 11:52 PM and my brake light illuminated on my dashboard indicating me to hit the brake so I stepped on the break so my car wouldn't brake itself. There was nothing directly in front of me for that like to come on but it did. The highway was dry there was a little bit of cars on the highway but in front of me
NHTSA complaint #11759697 — an unverified report by a vehicle owner.
North Charleston, SC
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
The contact owns a 2020 Honda Accord. The contact stated that while driving on several occasions at various speeds, the messages "Emissions System Failure," "Electric Power Steering Failure," "Hill Start Assistant Failure," "Collision Mitigation," "Collision Road Departure," "TPMS Failure," "Brake System Failure”, “Brake Performance Reduced", "Vehicle Stability Assistance Failure," "Adaptive Cruise Control Failure", "Road Departure Mitigation Failure," and "Brake Hold System Failure" were displayed. The contact stated that the check engine, TPMS, brake system, traction control, and power steering warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the head gasket and turbocharger needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA complaint #11759489 — an unverified report by a vehicle owner.
North Charleston, SC
ENGINE
The contact owns a 2020 Honda Accord. The contact stated that while driving on several occasions at various speeds, the messages "Emissions System Failure," "Electric Power Steering Failure," "Hill Start Assistant Failure," "Collision Mitigation," "Collision Road Departure," "TPMS Failure," "Brake System Failure”, “Brake Performance Reduced", "Vehicle Stability Assistance Failure," "Adaptive Cruise Control Failure", "Road Departure Mitigation Failure," and "Brake Hold System Failure" were displayed. The contact stated that the check engine, TPMS, brake system, traction control, and power steering warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the head gasket and turbocharger needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA complaint #11759489 — an unverified report by a vehicle owner.
North Charleston, SC
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2020 Honda Accord. The contact stated that while driving on several occasions at various speeds, the messages "Emissions System Failure," "Electric Power Steering Failure," "Hill Start Assistant Failure," "Collision Mitigation," "Collision Road Departure," "TPMS Failure," "Brake System Failure”, “Brake Performance Reduced", "Vehicle Stability Assistance Failure," "Adaptive Cruise Control Failure", "Road Departure Mitigation Failure," and "Brake Hold System Failure" were displayed. The contact stated that the check engine, TPMS, brake system, traction control, and power steering warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the head gasket and turbocharger needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA complaint #11759489 — an unverified report by a vehicle owner.
Oregon, OHCrash1 injured
ELECTRICAL SYSTEM
I’m taking my car to the body shop over five occasions and have to take it back one due for it being a computer chip, which was replaced, but the lights on my dash all of them comes on after the second start up. Cruise control doesn’t work brake code doesn’t work all the lights for staring brakes says to check everything.
NHTSA complaint #11758978 — an unverified report by a vehicle owner.
Oregon, OHCrash1 injured
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I’m taking my car to the body shop over five occasions and have to take it back one due for it being a computer chip, which was replaced, but the lights on my dash all of them comes on after the second start up. Cruise control doesn’t work brake code doesn’t work all the lights for staring brakes says to check everything.
NHTSA complaint #11758978 — an unverified report by a vehicle owner.
I’m taking my car to the body shop over five occasions and have to take it back one due for it being a computer chip, which was replaced, but the lights on my dash all of them comes on after the second start up. Cruise control doesn’t work brake code doesn’t work all the lights for staring brakes says to check everything.
NHTSA complaint #11758978 — an unverified report by a vehicle owner.
I was driving on [XXX] at around 1252AM, and my Brake light lite up on my dashboard, indicating me to press on the break or the car was going to break its self. The roads were clear and dry, there was barely any traffic. If I didn’t press on the brake when the car told me too it would have stopped it’s self cause me and my passenger to get thrown forward and me to get hit in the rear of my car. This has been going on for quite sometime. I talked to [XXX] from American Honda customer service back in December of 2025 about what was going on with my car. I have removed the license plate holder thinking that was causing it but it wasn’t. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11759257 — an unverified report by a vehicle owner.
Sterlington, LA
UNKNOWN OR OTHER
This has happened on numerous of occasions. All the lights appear on the dash as I'm driving. I've noticed they only appear when I'm driving on rough roads or just sitting in the car while it's running. The next day or so, the lights are off. This should be a recall. So many people are having the same issue.
NHTSA complaint #11758563 — an unverified report by a vehicle owner.
Ormond Beach, FL
FUEL/PROPULSION SYSTEM
On July 9-11, 2026, an authorized Honda dealership performed Honda Safety Recall 24-040 involving the fuel pump motor and Honda campaign 21-076 involving replacement of the fuel tank. Approximately five days and 371 miles after the fuel tank replacement, the gasoline pump nozzle became stuck in the fuel filler pipe while refueling. I returned to the same dealership on July 16, 2026. The dealership documented that the pipe guide was “misaligned inside the filler neck” and was “obstructing the fuel hose while refueling the tank.” The dealership reinstalled the filler-neck guide in the correct position and replaced the flap main set under warranty. This problem occurred almost immediately after the dealership had replaced the fuel tank. I have continued experiencing unresolved concerns involving the vehicle after these fuel-system repairs. Because the dealership's own records document a misaligned component shortly after its fuel-tank repair, I no longer have confidence in returning the vehicle to that specific dealership for additional work on the same system. I escalated the matter to American Honda Corporate, including a case manager and a supervisor, and requested assistance obtaining a resolution without returning to the same dealership. Those efforts have not produced a satisfactory remedy. I have been directed back toward dealership-level service despite explaining my documented concerns with the prior repair. I am requesting assistance ensuring that the vehicle receives a safe and effective repair through another qualified authorized Honda facility and that the continuing fuel-system concern is properly evaluated. Repair orders documenting the recall work, subsequent misaligned filler-neck component, and corrective repair are available and are being submitted with this complaint.
NHTSA complaint #11758276 — an unverified report by a vehicle owner.
Pomeroy, OH
AIR BAGS
My parked 2020 Honda Accord had a spontaneous side curtain airbag deployment with the engine off, which matches the known humidity/short-circuit sensor defects that are currently under Federal safety recall. The deployment caused damage to the interior of my car, as well! There have been no warnings, indications or issues before. There was no collision or impact of any sort. The car will not start and had to be towed to Hugh White Honda, Columbus Rd. Athens, OH. The service department reported that they can’t find the “why” of how it occurred, nor would they be able to repair the damage that occurred from the airbag deployment. The insurance agent said without visible “cause” they will deny any claim.
NHTSA complaint #11757820 — an unverified report by a vehicle owner.
Largo, MD
FUEL/PROPULSION SYSTEM
The fueling system is/has failed. The car randomly stops accelerating while on the highway. Yes, it's available for inspections. The car has stopped accelerating while I was on I95, causing others to have slammed on breaks & swerved to avoid hitting me. Yes. Not yet. No, they only appeared after the failure cause the automatic functions to be disabled as well.
NHTSA complaint #11757413 — an unverified report by a vehicle owner.
Enfield, NC
UNKNOWN OR OTHER
I was driving on the hwy going about 75 mph which is the posted speed when all of a sudden my car went into limp mode almost causing a 18 wheeler to run over top of my car with me and my child in it no warning or anything and the car would only go about 20 miles per hour after of that and now all the lights are on in the dash only have a 115000 miles on the car at this time very unsafe and gonna cause someone to get killed because of something falling on this car
NHTSA complaint #11757316 — an unverified report by a vehicle owner.
Enfield, NC
ENGINE
I was driving on the hwy going about 75 mph which is the posted speed when all of a sudden my car went into limp mode almost causing a 18 wheeler to run over top of my car with me and my child in it no warning or anything and the car would only go about 20 miles per hour after of that and now all the lights are on in the dash only have a 115000 miles on the car at this time very unsafe and gonna cause someone to get killed because of something falling on this car
NHTSA complaint #11757316 — an unverified report by a vehicle owner.
Odenville, AL
POWER TRAIN
The car has a blown head gasket at 72k miles the odometer. This seems to be a major problem with 2018-2022 honda accords with the 1.5 turbo engine. it also has a bad fuel pump.
NHTSA complaint #11755895 — an unverified report by a vehicle owner.
Odenville, AL
ENGINE
The car has a blown head gasket at 72k miles the odometer. This seems to be a major problem with 2018-2022 honda accords with the 1.5 turbo engine. it also has a bad fuel pump.
NHTSA complaint #11755895 — an unverified report by a vehicle owner.
Odenville, AL
FUEL/PROPULSION SYSTEM
The car has a blown head gasket at 72k miles the odometer. This seems to be a major problem with 2018-2022 honda accords with the 1.5 turbo engine. it also has a bad fuel pump.
NHTSA complaint #11755895 — an unverified report by a vehicle owner.
I was driving on Route 42 today at around 3:45 and my brake light flashed across my dashboard like I needed to step on my break because there was something in front of me but there was nothing in front of me. This has been going on for over a year now I have reported it multiple times and I'm just trying to see if you guys are going to fix it or inspect it I've cleaned off my radar also to make sure that wasn't the problem and it still does it
NHTSA complaint #11754325 — an unverified report by a vehicle owner.
Trenton, NJ
POWER TRAIN
The car keeps giving me misfires
NHTSA complaint #11753856 — an unverified report by a vehicle owner.
Troy, MI
UNKNOWN OR OTHER
1) The infotainment system/8-inch LCD touch screen that controls the system settings is exhibiting ghost/phantom touches and is faulty since July 7th 2026. I tried to self-diagnose it but could not fix it. Yes, the vehicle is available for inspection provided I get a loaner car to drive that day. 2) These random touches are constant and are very distracting and when a driver is distracted, it could lead to accidents and more catastrophically, death of one or multiple people due to a crash. I have tried hard to not get distracted but it sure isn't helping. 3) No, it has not been confirmed by a dealer as they want to charge me 200 USD to diagnose an issue for something I have hard evidence on. I have video evidence of it happening when I was driving to ensure this is not a fake report. Multiple people on the internet have reported the same failure mode so this cannot be a one-time or first occurrence. 4) No one has inspected it except me and a few friends as I do not want to pay to diagnose a safety issue on my car. 5) No warning, no messages, no symptoms. Just randomly started to happen on July 7th 2026. This freaked us out as we driving in the night around 11PM on a freeway and the sudden distraction jolted us. 6) I have added a video link, but please note that it expires in 2 days.
NHTSA complaint #11753766 — an unverified report by a vehicle owner.
Troy, MI
ELECTRICAL SYSTEM
1) The infotainment system/8-inch LCD touch screen that controls the system settings is exhibiting ghost/phantom touches and is faulty since July 7th 2026. I tried to self-diagnose it but could not fix it. Yes, the vehicle is available for inspection provided I get a loaner car to drive that day. 2) These random touches are constant and are very distracting and when a driver is distracted, it could lead to accidents and more catastrophically, death of one or multiple people due to a crash. I have tried hard to not get distracted but it sure isn't helping. 3) No, it has not been confirmed by a dealer as they want to charge me 200 USD to diagnose an issue for something I have hard evidence on. I have video evidence of it happening when I was driving to ensure this is not a fake report. Multiple people on the internet have reported the same failure mode so this cannot be a one-time or first occurrence. 4) No one has inspected it except me and a few friends as I do not want to pay to diagnose a safety issue on my car. 5) No warning, no messages, no symptoms. Just randomly started to happen on July 7th 2026. This freaked us out as we driving in the night around 11PM on a freeway and the sudden distraction jolted us. 6) I have added a video link, but please note that it expires in 2 days.
NHTSA complaint #11753766 — an unverified report by a vehicle owner.
Trenton, NJ
FUEL/PROPULSION SYSTEM
The car keeps giving me misfires
NHTSA complaint #11753856 — an unverified report by a vehicle owner.
Trenton, NJ
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The car keeps giving me misfires
NHTSA complaint #11753856 — an unverified report by a vehicle owner.
