Owners have filed 115 complaints
about the 2025 Honda Accord with NHTSA between 2025 and 2026.
The largest single group is the steering.
Across this model's run it ranks 23 of 33 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 6
Against the median year of the Honda Accord. 50 means typical for this
model; 100 means roughly double.
Severity — 99
19.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
100% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Emergency Braking
828.6%
Assist
517.9%
Adaptive Cruise Control
517.9%
Warnings
517.9%
Warning
27.1%
Body
27.1%
Pressure Monitoring AND Regulating Systems
13.6%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2025peak 19Aug 2026
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
Hasbrouck Heights, NJCrash7 injured
SERVICE BRAKES
The local authorized Honda service center has failed to resolve this threat. Below is the mandatory timeline and documentation regarding this defect: [Date of Incident #1 – XXX]: While driving at approximately 35 MPH on a open road with no obstructions, the vehicle abruptly engaged heavy emergency braking without warning. This nearly caused myself to get into a severe rear-end collision. [In-person Service Visit #1 -XXX– Paramus, NJ]: On this date, I brought the car to Paramus Honda, and was advised that their service department “has never heard of any vehicle made by Honda, phantom breaking”. Upon my insistence that this happened and that experiencing such made me feel unsafe and nervous to drive the vehicle. The service department advised me to ensure that both the rear and front sensors on the vehicle were free and clear of any type of debris. I did so and have ensured to always be of the sensors moving forward. [Date of Incident #2 - XXX]: While driving at approximately 25 MPH on a clear road, with no obstructions, the vehicle abruptly engaged heavy emergency braking without warning. My two children, age [XXX] & [XXX] were in the vehicle at this time & again nearly caused a severe rear-end collision. Phone contact- Service Visit #2 - XXX. – Honda of Paramus, NJ]: On this date, I called Paramus Honda, and was advised again that their service department “has never heard of any vehicle made by Honda, phantom breaking.” * [Date of Incident #3: XXX]: While driving at approximately 35 MPH on a clear road with no obstructions, the vehicle abruptly engaged heavy emergency braking without warning. This CAUSED a severe rear-end collision with the three vehicles behind me to all crash into each other- with 7 of the 9 people that were in those vehicles, get hurt and require medical attention & ambulance transport. Two of those individuals were babies & my two children, age [XXX] & [XXX] were in my vehicle at this time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11748718 — an unverified report by a vehicle owner.
Hasbrouck Heights, NJCrash7 injured
FORWARD COLLISION AVOIDANCE: WARNINGS
The local authorized Honda service center has failed to resolve this threat. Below is the mandatory timeline and documentation regarding this defect: [Date of Incident #1 – XXX]: While driving at approximately 35 MPH on a open road with no obstructions, the vehicle abruptly engaged heavy emergency braking without warning. This nearly caused myself to get into a severe rear-end collision. [In-person Service Visit #1 -XXX– Paramus, NJ]: On this date, I brought the car to Paramus Honda, and was advised that their service department “has never heard of any vehicle made by Honda, phantom breaking”. Upon my insistence that this happened and that experiencing such made me feel unsafe and nervous to drive the vehicle. The service department advised me to ensure that both the rear and front sensors on the vehicle were free and clear of any type of debris. I did so and have ensured to always be of the sensors moving forward. [Date of Incident #2 - XXX]: While driving at approximately 25 MPH on a clear road, with no obstructions, the vehicle abruptly engaged heavy emergency braking without warning. My two children, age [XXX] & [XXX] were in the vehicle at this time & again nearly caused a severe rear-end collision. Phone contact- Service Visit #2 - XXX. – Honda of Paramus, NJ]: On this date, I called Paramus Honda, and was advised again that their service department “has never heard of any vehicle made by Honda, phantom breaking.” * [Date of Incident #3: XXX]: While driving at approximately 35 MPH on a clear road with no obstructions, the vehicle abruptly engaged heavy emergency braking without warning. This CAUSED a severe rear-end collision with the three vehicles behind me to all crash into each other- with 7 of the 9 people that were in those vehicles, get hurt and require medical attention & ambulance transport. Two of those individuals were babies & my two children, age [XXX] & [XXX] were in my vehicle at this time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11748718 — an unverified report by a vehicle owner.
The local authorized Honda service center has failed to resolve this threat. Below is the mandatory timeline and documentation regarding this defect: [Date of Incident #1 – XXX]: While driving at approximately 35 MPH on a open road with no obstructions, the vehicle abruptly engaged heavy emergency braking without warning. This nearly caused myself to get into a severe rear-end collision. [In-person Service Visit #1 -XXX– Paramus, NJ]: On this date, I brought the car to Paramus Honda, and was advised that their service department “has never heard of any vehicle made by Honda, phantom breaking”. Upon my insistence that this happened and that experiencing such made me feel unsafe and nervous to drive the vehicle. The service department advised me to ensure that both the rear and front sensors on the vehicle were free and clear of any type of debris. I did so and have ensured to always be of the sensors moving forward. [Date of Incident #2 - XXX]: While driving at approximately 25 MPH on a clear road, with no obstructions, the vehicle abruptly engaged heavy emergency braking without warning. My two children, age [XXX] & [XXX] were in the vehicle at this time & again nearly caused a severe rear-end collision. Phone contact- Service Visit #2 - XXX. – Honda of Paramus, NJ]: On this date, I called Paramus Honda, and was advised again that their service department “has never heard of any vehicle made by Honda, phantom breaking.” * [Date of Incident #3: XXX]: While driving at approximately 35 MPH on a clear road with no obstructions, the vehicle abruptly engaged heavy emergency braking without warning. This CAUSED a severe rear-end collision with the three vehicles behind me to all crash into each other- with 7 of the 9 people that were in those vehicles, get hurt and require medical attention & ambulance transport. Two of those individuals were babies & my two children, age [XXX] & [XXX] were in my vehicle at this time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11748718 — an unverified report by a vehicle owner.
Galloway, NJCrash2 injured
POWER TRAIN
Subject: Safety Complaint – Loss of Drive Power Prior to Recall Resulting in Crash (2025 Honda Accord Hybrid) I am submitting a safety complaint regarding a 2025 Honda Accord Sport Hybrid (VIN: [XXX]) involved in a crash on [XXX], which we believe is related to a recall issued later in January 2026. At the time of the incident, the vehicle was being driven under normal conditions, below the speed limit, on an empty road. The driver suddenly experienced a loss of control, the vehicle became unresponsive, veered out of its lane, and did not respond to steering correction. The vehicle ultimately collided with an electric pole and was declared a total loss. At the time of the crash, no recall or warning had been issued. We reported the incident to Honda on October 23, 2025 (Case #[XXX]), describing the loss of control and unresponsiveness. However, no mention was made of any potential defect or safety concern. In January 2026, we received a recall notice stating that if the ICM CPU resets while the vehicle is in operation, it may cause loss of drive power and increase the risk of a crash. This description closely matches what occurred during our accident. We also informed the dealership, Scott Honda (Vineland, NJ), but our concerns were not investigated. Instead, the dealership attempted to sell us another vehicle without addressing the safety issue. We believe the defect existed prior to the recall and may have directly contributed to the crash. We are also concerned that the manufacturer did not warn us despite our earlier complaint describing similar symptoms. This incident resulted in the total loss of our vehicle and ongoing financial hardship, as we have been without a replacement vehicle for over six months. We respectfully request that NHTSA investigate the timing of the recall, the manufacturer’s awareness of the defect, and how pre-recall complaints like ours were handled. We are willing to provide all supporting documents. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
NHTSA complaint #11727364 — an unverified report by a vehicle owner.
Galloway, NJCrash2 injured
STEERING
Subject: Safety Complaint – Loss of Drive Power Prior to Recall Resulting in Crash (2025 Honda Accord Hybrid) I am submitting a safety complaint regarding a 2025 Honda Accord Sport Hybrid (VIN: [XXX]) involved in a crash on [XXX], which we believe is related to a recall issued later in January 2026. At the time of the incident, the vehicle was being driven under normal conditions, below the speed limit, on an empty road. The driver suddenly experienced a loss of control, the vehicle became unresponsive, veered out of its lane, and did not respond to steering correction. The vehicle ultimately collided with an electric pole and was declared a total loss. At the time of the crash, no recall or warning had been issued. We reported the incident to Honda on October 23, 2025 (Case #[XXX]), describing the loss of control and unresponsiveness. However, no mention was made of any potential defect or safety concern. In January 2026, we received a recall notice stating that if the ICM CPU resets while the vehicle is in operation, it may cause loss of drive power and increase the risk of a crash. This description closely matches what occurred during our accident. We also informed the dealership, Scott Honda (Vineland, NJ), but our concerns were not investigated. Instead, the dealership attempted to sell us another vehicle without addressing the safety issue. We believe the defect existed prior to the recall and may have directly contributed to the crash. We are also concerned that the manufacturer did not warn us despite our earlier complaint describing similar symptoms. This incident resulted in the total loss of our vehicle and ongoing financial hardship, as we have been without a replacement vehicle for over six months. We respectfully request that NHTSA investigate the timing of the recall, the manufacturer’s awareness of the defect, and how pre-recall complaints like ours were handled. We are willing to provide all supporting documents. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
NHTSA complaint #11727364 — an unverified report by a vehicle owner.
Galloway, NJCrash2 injured
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Subject: Safety Complaint – Loss of Drive Power Prior to Recall Resulting in Crash (2025 Honda Accord Hybrid) I am submitting a safety complaint regarding a 2025 Honda Accord Sport Hybrid (VIN: [XXX]) involved in a crash on [XXX], which we believe is related to a recall issued later in January 2026. At the time of the incident, the vehicle was being driven under normal conditions, below the speed limit, on an empty road. The driver suddenly experienced a loss of control, the vehicle became unresponsive, veered out of its lane, and did not respond to steering correction. The vehicle ultimately collided with an electric pole and was declared a total loss. At the time of the crash, no recall or warning had been issued. We reported the incident to Honda on October 23, 2025 (Case #[XXX]), describing the loss of control and unresponsiveness. However, no mention was made of any potential defect or safety concern. In January 2026, we received a recall notice stating that if the ICM CPU resets while the vehicle is in operation, it may cause loss of drive power and increase the risk of a crash. This description closely matches what occurred during our accident. We also informed the dealership, Scott Honda (Vineland, NJ), but our concerns were not investigated. Instead, the dealership attempted to sell us another vehicle without addressing the safety issue. We believe the defect existed prior to the recall and may have directly contributed to the crash. We are also concerned that the manufacturer did not warn us despite our earlier complaint describing similar symptoms. This incident resulted in the total loss of our vehicle and ongoing financial hardship, as we have been without a replacement vehicle for over six months. We respectfully request that NHTSA investigate the timing of the recall, the manufacturer’s awareness of the defect, and how pre-recall complaints like ours were handled. We are willing to provide all supporting documents. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
NHTSA complaint #11727364 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Automatic braking has engaged at least 3 times in the last year when there was no car nearby or obstacle in the road. This has happened on city streets at speeds of approx 30-45mph. If this sudden braking happened at freeway speeds it's highly likely I would be rear ended. I have not taken it to dealer as I expect that they will say what they typically do ...nothing is wrong. Granted it is difficult to reproduce the phantom braking for them to observe the issue. The alarm sounded and the large red "Brake" light came on on the dash. 8.12.26 incident was in a lane adjacent to traffic cones but I was nowhere near hitting them.
NHTSA complaint #11756572 — an unverified report by a vehicle owner.
Rochester, NH
UNKNOWN OR OTHER
The vehicle's infotainment system displays an OTA software update error message on every startup. Honda dealerships are unable to address this issue without further intervention and software updates from Honda corporate. Dealer has stated that this issue may interfere with reliable over-the-air software updates, including any potential safety-related updates delivered through this OTA system.
NHTSA complaint #11752777 — an unverified report by a vehicle owner.
Yukon, OK
STEERING
When turning the steering wheel at low speeds or when not moving, creaking and popping noise can be heard coming from the lower front end of the vehicle. I was told by Honda service that there is a known issue and that Honda was working on a remedy for the problem.
NHTSA complaint #11752424 — an unverified report by a vehicle owner.
Woodbridge, VA
UNKNOWN OR OTHER
Have received notification many months ago that my car has a recall on the tire repair kit. Have been told it’s been back ordered for months. Have called multiple dealerships and being told the same thing. This is a safety issue and unacceptable at this point.
NHTSA complaint #11751579 — an unverified report by a vehicle owner.
Chantilly, VA
UNKNOWN OR OTHER
In May 2025, I received an error message upon vehicle start up which states “Software update is not available. Please see your dealer.” This error has continued to appear each time the vehicle is started. When I took it to my dealer in May 2025, they told me that there was nothing they could do and that Honda had to put out an over the air software update to fix the issue. I have asked about this during subsequent dealer visits and each time they say the same thing. The issue has not been fixed nearly 14 months now.
NHTSA complaint #11750551 — an unverified report by a vehicle owner.
Royal OAk, MI
FORWARD COLLISION AVOIDANCE: WARNINGS
I was driving an interstate freeway with my cruise on set to 75mph while passing a truck, both the truck and I were in are respective lanes and neither of us was straddling the lane divider. Suddenly the orange brake light came on the dash and the car braked hard without any input from me. The braking was so hard it pushed me forward twice and caused my seat belt to lockup.
NHTSA complaint #11749864 — an unverified report by a vehicle owner.
at 10,500 milesMontgomery, AL
STEERING
The contact owns a 2025 Honda Accord. The contact stated that while driving approximately 55 MPH on a highway, the steering wheel seized, resulting in a loss of steering control. The contact was able to pull the vehicle onto the shoulder and then drove off the highway to a gas station, where the vehicle was towed. The contact stated that the power steering warning light, the brake warning light, and several unknown warning lights were illuminated. The vehicle was towed to a dealer, where it was diagnosed that the steering rack had failed. The vehicle had not been repaired. The manufacturer was notified of the failure, but no response was provided. The failure mileage was approximately 10,500.
NHTSA complaint #11748716 — an unverified report by a vehicle owner.
Hasbrouck Heights, NJCrash7 injured
SERVICE BRAKES
The local authorized Honda service center has failed to resolve this threat. Below is the mandatory timeline and documentation regarding this defect: [Date of Incident #1 – XXX]: While driving at approximately 35 MPH on a open road with no obstructions, the vehicle abruptly engaged heavy emergency braking without warning. This nearly caused myself to get into a severe rear-end collision. [In-person Service Visit #1 -XXX– Paramus, NJ]: On this date, I brought the car to Paramus Honda, and was advised that their service department “has never heard of any vehicle made by Honda, phantom breaking”. Upon my insistence that this happened and that experiencing such made me feel unsafe and nervous to drive the vehicle. The service department advised me to ensure that both the rear and front sensors on the vehicle were free and clear of any type of debris. I did so and have ensured to always be of the sensors moving forward. [Date of Incident #2 - XXX]: While driving at approximately 25 MPH on a clear road, with no obstructions, the vehicle abruptly engaged heavy emergency braking without warning. My two children, age [XXX] & [XXX] were in the vehicle at this time & again nearly caused a severe rear-end collision. Phone contact- Service Visit #2 - XXX. – Honda of Paramus, NJ]: On this date, I called Paramus Honda, and was advised again that their service department “has never heard of any vehicle made by Honda, phantom breaking.” * [Date of Incident #3: XXX]: While driving at approximately 35 MPH on a clear road with no obstructions, the vehicle abruptly engaged heavy emergency braking without warning. This CAUSED a severe rear-end collision with the three vehicles behind me to all crash into each other- with 7 of the 9 people that were in those vehicles, get hurt and require medical attention & ambulance transport. Two of those individuals were babies & my two children, age [XXX] & [XXX] were in my vehicle at this time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11748718 — an unverified report by a vehicle owner.
Hasbrouck Heights, NJCrash7 injured
FORWARD COLLISION AVOIDANCE: WARNINGS
The local authorized Honda service center has failed to resolve this threat. Below is the mandatory timeline and documentation regarding this defect: [Date of Incident #1 – XXX]: While driving at approximately 35 MPH on a open road with no obstructions, the vehicle abruptly engaged heavy emergency braking without warning. This nearly caused myself to get into a severe rear-end collision. [In-person Service Visit #1 -XXX– Paramus, NJ]: On this date, I brought the car to Paramus Honda, and was advised that their service department “has never heard of any vehicle made by Honda, phantom breaking”. Upon my insistence that this happened and that experiencing such made me feel unsafe and nervous to drive the vehicle. The service department advised me to ensure that both the rear and front sensors on the vehicle were free and clear of any type of debris. I did so and have ensured to always be of the sensors moving forward. [Date of Incident #2 - XXX]: While driving at approximately 25 MPH on a clear road, with no obstructions, the vehicle abruptly engaged heavy emergency braking without warning. My two children, age [XXX] & [XXX] were in the vehicle at this time & again nearly caused a severe rear-end collision. Phone contact- Service Visit #2 - XXX. – Honda of Paramus, NJ]: On this date, I called Paramus Honda, and was advised again that their service department “has never heard of any vehicle made by Honda, phantom breaking.” * [Date of Incident #3: XXX]: While driving at approximately 35 MPH on a clear road with no obstructions, the vehicle abruptly engaged heavy emergency braking without warning. This CAUSED a severe rear-end collision with the three vehicles behind me to all crash into each other- with 7 of the 9 people that were in those vehicles, get hurt and require medical attention & ambulance transport. Two of those individuals were babies & my two children, age [XXX] & [XXX] were in my vehicle at this time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11748718 — an unverified report by a vehicle owner.
The local authorized Honda service center has failed to resolve this threat. Below is the mandatory timeline and documentation regarding this defect: [Date of Incident #1 – XXX]: While driving at approximately 35 MPH on a open road with no obstructions, the vehicle abruptly engaged heavy emergency braking without warning. This nearly caused myself to get into a severe rear-end collision. [In-person Service Visit #1 -XXX– Paramus, NJ]: On this date, I brought the car to Paramus Honda, and was advised that their service department “has never heard of any vehicle made by Honda, phantom breaking”. Upon my insistence that this happened and that experiencing such made me feel unsafe and nervous to drive the vehicle. The service department advised me to ensure that both the rear and front sensors on the vehicle were free and clear of any type of debris. I did so and have ensured to always be of the sensors moving forward. [Date of Incident #2 - XXX]: While driving at approximately 25 MPH on a clear road, with no obstructions, the vehicle abruptly engaged heavy emergency braking without warning. My two children, age [XXX] & [XXX] were in the vehicle at this time & again nearly caused a severe rear-end collision. Phone contact- Service Visit #2 - XXX. – Honda of Paramus, NJ]: On this date, I called Paramus Honda, and was advised again that their service department “has never heard of any vehicle made by Honda, phantom breaking.” * [Date of Incident #3: XXX]: While driving at approximately 35 MPH on a clear road with no obstructions, the vehicle abruptly engaged heavy emergency braking without warning. This CAUSED a severe rear-end collision with the three vehicles behind me to all crash into each other- with 7 of the 9 people that were in those vehicles, get hurt and require medical attention & ambulance transport. Two of those individuals were babies & my two children, age [XXX] & [XXX] were in my vehicle at this time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11748718 — an unverified report by a vehicle owner.
at 4,000 milesKaty, TX
STEERING
The contact owns a 2025 Honda Accord. The contact stated that while driving at various speeds, the vehicle unintendedly pulled towards the right or the left, depending on the last direction the steering wheel was turned. No warning light was illuminated. In addition, the contact stated that while driving in rainy weather, the vehicle hydroplaned. The vehicle was taken to the same local dealer on several occasions, where an alignment was performed and the steering rack was replaced; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 4,000.
NHTSA complaint #11745698 — an unverified report by a vehicle owner.
Chicago, IL
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Dashboard shows that there is a problem with the adaptive cruise control system, lane keeping assist system, road departure mitigation system, and automatic high beams. Message occurs intermittently, usually lasting a few seconds, and goes away. Can happen while driving or while parked. Usually occurs a handful or times per day. Seems to happen more frequently when engine bay is warmed up. This is a safety issue because it suddenly and unexpectedly disables the advanced driver assistance systems. For example, while driving on the highway, cruise control and lane keeping assistance will turn off suddenly, forcing the driver to intervene with all of these systems at once. This also has other implications, like automatic emergency braking not functioning correctly to help prevent an accident. Vehicle has been brought to various Honda dealers a total of three times. A case has been opened with American Honda Motor Co, but no solution to the problem has been found.
NHTSA complaint #11744320 — an unverified report by a vehicle owner.
Chicago, IL
LANE DEPARTURE: ASSIST
Dashboard shows that there is a problem with the adaptive cruise control system, lane keeping assist system, road departure mitigation system, and automatic high beams. Message occurs intermittently, usually lasting a few seconds, and goes away. Can happen while driving or while parked. Usually occurs a handful or times per day. Seems to happen more frequently when engine bay is warmed up. This is a safety issue because it suddenly and unexpectedly disables the advanced driver assistance systems. For example, while driving on the highway, cruise control and lane keeping assistance will turn off suddenly, forcing the driver to intervene with all of these systems at once. This also has other implications, like automatic emergency braking not functioning correctly to help prevent an accident. Vehicle has been brought to various Honda dealers a total of three times. A case has been opened with American Honda Motor Co, but no solution to the problem has been found.
NHTSA complaint #11744320 — an unverified report by a vehicle owner.
Dashboard shows that there is a problem with the adaptive cruise control system, lane keeping assist system, road departure mitigation system, and automatic high beams. Message occurs intermittently, usually lasting a few seconds, and goes away. Can happen while driving or while parked. Usually occurs a handful or times per day. Seems to happen more frequently when engine bay is warmed up. This is a safety issue because it suddenly and unexpectedly disables the advanced driver assistance systems. For example, while driving on the highway, cruise control and lane keeping assistance will turn off suddenly, forcing the driver to intervene with all of these systems at once. This also has other implications, like automatic emergency braking not functioning correctly to help prevent an accident. Vehicle has been brought to various Honda dealers a total of three times. A case has been opened with American Honda Motor Co, but no solution to the problem has been found.
NHTSA complaint #11744320 — an unverified report by a vehicle owner.
Pensacola, FL
STEERING
I purchased this vehicle at 0 miles in July 2025 from Honda Accord in Pensacola Florida. I reported in July 2025 that there was a noise and I was unhappy with the vehicle and would like to exchange the vehicle within the 30 days months later, the noise got louder, and I took it in to see what the problem was I was told there was no issue that this is the loud start noise when you first crank the car up I then proceed to advise them that there’s clicking under my steering wheel. I brought the vehicle back in to Honda of Pensacola they checked it and said that this was a steering box issue that had been a recall on most of the Honda Civic. I brought it back in and a tech looked at it, diagnosed it and said that it was a clock spring. They fix the clock spring and said that should fix the problem. Unfortunately, the north continue and got louder. I brought the vehicle back in and they said that they had to fix the steering box and that it was fixed and would not have any more issues. A month later, May 2026 the noise reappeared and I took it back to Honda. They are now saying they know that it is a safety issue it is diagnosed that it is the gear steering box once again, but there is no resolution to fix it. My car have been Nyos wrong three times and the issue is still not fixed. From the beginning, I was misled and told that they would have in place for me about exchanging the vehicle never happened never try to reach out or anything at this time I’m paying for a vehicle they have had thousands and thousands of dollars worth of work and no resolution to fix the main problems I am asking for help because I am a single mother thinking I’m getting reliable transportation and unfortunately I’m getting the short end of a stick with what seems to be a lemon for a vehicle I’m very unhappy and asking for help.
NHTSA complaint #11742122 — an unverified report by a vehicle owner.
Pensacola, FL
ENGINE
I purchased this vehicle at 0 miles in July 2025 from Honda Accord in Pensacola Florida. I reported in July 2025 that there was a noise and I was unhappy with the vehicle and would like to exchange the vehicle within the 30 days months later, the noise got louder, and I took it in to see what the problem was I was told there was no issue that this is the loud start noise when you first crank the car up I then proceed to advise them that there’s clicking under my steering wheel. I brought the vehicle back in to Honda of Pensacola they checked it and said that this was a steering box issue that had been a recall on most of the Honda Civic. I brought it back in and a tech looked at it, diagnosed it and said that it was a clock spring. They fix the clock spring and said that should fix the problem. Unfortunately, the north continue and got louder. I brought the vehicle back in and they said that they had to fix the steering box and that it was fixed and would not have any more issues. A month later, May 2026 the noise reappeared and I took it back to Honda. They are now saying they know that it is a safety issue it is diagnosed that it is the gear steering box once again, but there is no resolution to fix it. My car have been Nyos wrong three times and the issue is still not fixed. From the beginning, I was misled and told that they would have in place for me about exchanging the vehicle never happened never try to reach out or anything at this time I’m paying for a vehicle they have had thousands and thousands of dollars worth of work and no resolution to fix the main problems I am asking for help because I am a single mother thinking I’m getting reliable transportation and unfortunately I’m getting the short end of a stick with what seems to be a lemon for a vehicle I’m very unhappy and asking for help.
NHTSA complaint #11742122 — an unverified report by a vehicle owner.
Austin, TX
WHEELS
1. Loss of left rear wheel while driving. The vehicle is with the insurance and may be available for inspection. 2. Loss of control on a tollway with speed limit 75 mph as the wheel came off while driving, involving the vehicle collapsing on the rear left side and air bags on the left side being deployed. It could have lead to a fatal incident involving many vehicles. 3. Not yet. 4. It was inspected by the police and has currently been released from the tow yard to the insurance. 5. No warnings at all.
NHTSA complaint #11739967 — an unverified report by a vehicle owner.
Miami, FL
UNKNOWN OR OTHER
While driving on the Florida Turnpike Friday 05/15/2026, sunroof spontaniously shattered. It was a clear day and no cars around me. I have paid to get it fixed but I believe this is a saftey issue and should be recalled and money spent reimbursed..
NHTSA complaint #11738518 — an unverified report by a vehicle owner.
Malaga, NJ
STEERING
the steering on the '25 Hybrid Sport L is a little loose? Even small movements make the car drift, and it's hard to keep it straight. the feels like the car won’t track straight. The Lane keep assist does not work like the 10th gen. It’s like a ping pong bouncing off the lines. Who’s experiencing this as well.
NHTSA complaint #11738247 — an unverified report by a vehicle owner.
Laurel, MD
STEERING
2025 Honda Accord Hybrid experiences a severe, loud knocking noise when turning the steering wheel while stationary or at low speeds. The dealership attempted to grease the components but the mechanical knock remains. This is a known EPS/steering rack defect on the 11th generation Accord and poses a steering failure/binding safety risk at highway speeds.
NHTSA complaint #11738282 — an unverified report by a vehicle owner.
Malaga, NJ
LANE DEPARTURE: ASSIST
the steering on the '25 Hybrid Sport L is a little loose? Even small movements make the car drift, and it's hard to keep it straight. the feels like the car won’t track straight. The Lane keep assist does not work like the 10th gen. It’s like a ping pong bouncing off the lines. Who’s experiencing this as well.
NHTSA complaint #11738247 — an unverified report by a vehicle owner.
Reidsville, NC
UNKNOWN OR OTHER
I was driving on the interstate heading to work and suddenly heard an intense loud pop like a gunshot. My sunroof shattered right on top of me and all over the inside of my car. Thankfully I was able to safely pull off to the shoulder but it could've caused a serious incident.
NHTSA complaint #11735951 — an unverified report by a vehicle owner.
Valparaiso, IN
POWER TRAIN
I was driving down the highway, and the dash started to flash a message about the vehicle being unsafe to drive, stop driving immediately, call dealer. I was able to stop and then turn left across traffic with limited power; and continued to make my way back to work thinking I could probably get to my parking lot. The dash continued to display warning lights, starting with brake failure, then parking brake failure, and then the whole series of possible failures. I continued to drive about one mile. I shut the power off an powered up twice thinking that might reset the sensors; but they continued to fail. As I continued to drive there was limited power to the throttle, and I eventually coasted through a red light and into my work parking lot where the vehicle shut down entirely, and eventually fully locked up (couldn't start or event put in neutral to push). I had the vehicle towed to back to the dealer, and they diagnosed the problem as a failed transmission cooler. Of note, I had purchased the vehicle brand new less than 3 weeks before this incident and the vehicle had less than 600 total miles on it. There were no prior signs of trouble or warning lights.
NHTSA complaint #11735024 — an unverified report by a vehicle owner.
Valparaiso, IN
FUEL/PROPULSION SYSTEM
I was driving down the highway, and the dash started to flash a message about the vehicle being unsafe to drive, stop driving immediately, call dealer. I was able to stop and then turn left across traffic with limited power; and continued to make my way back to work thinking I could probably get to my parking lot. The dash continued to display warning lights, starting with brake failure, then parking brake failure, and then the whole series of possible failures. I continued to drive about one mile. I shut the power off an powered up twice thinking that might reset the sensors; but they continued to fail. As I continued to drive there was limited power to the throttle, and I eventually coasted through a red light and into my work parking lot where the vehicle shut down entirely, and eventually fully locked up (couldn't start or event put in neutral to push). I had the vehicle towed to back to the dealer, and they diagnosed the problem as a failed transmission cooler. Of note, I had purchased the vehicle brand new less than 3 weeks before this incident and the vehicle had less than 600 total miles on it. There were no prior signs of trouble or warning lights.
NHTSA complaint #11735024 — an unverified report by a vehicle owner.
San Pablo, CA
STEERING
I was driving on the freeway, no contact, I was taking a slight turn left and then my car buckled I lost full control of the car for a moment and the I gained it back but the whole steering wheel was misaligned.
NHTSA complaint #11733755 — an unverified report by a vehicle owner.