41 of the
2,290 complaints filed about the Honda Passport
are about the glass, mirrors and wipers —
2% of everything owners reported.
The worst model year for it is 2019.
41
Complaints
2%
Share of all complaints
0
Crashes
0
Fires
Windows, Mirrors & Wipers complaints by model year
On June 29, 2026, we were driving on interstate 87 near the Albany airport when a small rock struck my car windshield which caused a small, star-shaped crack on the driver's side of my windshield. I took the car immediately to a Safelite location near the Albany airport to try and have the star repaired at their facility however the effort failed and turned the small star shape into a one foot crack going across the windshield. It was eventually replaced at another Safelite the following week.
NHTSA complaint #11754204 — an unverified report by a vehicle owner.
On July 31, 2026, we we're driving north on interstate 81 in northeastern Pennsylvania when a small rock flew up from another vehicle striking the windshield and creating a small star-shaped crack in the windshield.
NHTSA complaint #11754206 — an unverified report by a vehicle owner.
Windshield cracked and was replaced in early May 2026. Less than 3 weeks later, windshield has cracked again in exact same location. People on forum are starting to report same issues. I feel this is a design flaw in the windshield.
NHTSA complaint #11741182 — an unverified report by a vehicle owner.
While driving on the freeway, somewhere between Battle Creek and Kalamazoo, the sunroof spontaneously exploded. Thankfully, the sunroof liner had been closed so no glass entered the cabin. Had the sunroof liner been opened, shattered glass would have sprayed the entire cabin, driver, and passenger.
NHTSA complaint #11739006 — an unverified report by a vehicle owner.
The rear-view mirror detached from inside the holding area more people are reporting this problem with Hondas that the spring inside is too weak and disengages.
NHTSA complaint #11736916 — an unverified report by a vehicle owner.
Radio/Screen/Back-up camera do not turn on or turn off randomly and unexpectedly when driving. Usually receive a crackling sound and a MOST off network message before black screen. Upon initial start up of vehicle, a driver sets car to reverse relying and expecting a functional view of rear camera on screen. This issue makes backing up safety features unreliable.
NHTSA complaint #11719363 — an unverified report by a vehicle owner.
Purchased a 2026 Honda Passport and driven approximately 1 month, 1000 miles. While going down the interstate, the panoramic sunroof exploded. Had the fabric cover not been closed, my children could have been seriously injured by shards of glass. We were able to safely pull over and assess the damage. Honda filed a warranty claim for repair.
NHTSA complaint #11683052 — an unverified report by a vehicle owner.
Tiny rock hit windshield and immediately cracked the windshield a foot long. Driver side internal upper Door panel foam seems to have blistered and created bubbles/hump.
NHTSA complaint #11669799 — an unverified report by a vehicle owner.
What component malfunctioned: The driver's side visor has malfunctioned and is extremely difficult to raise and lower. It's motion has become very stiff and requires both of the driver's hands to raise or lower it, which means that the driver must remove their hands from the steering wheel to utilize the visor. It is available for inspection as it is still installed in the car. Safety Risk: The malfunctioning visor is a safety risk to both the driver, the car's other occupants and other drivers as it requires both of the driver's hands to raise or lower it which means the driver must temporarily take their hands from the steering wheel while driving to operate the visor. Removing ones hands from the steering wheel can cause the car to be temporarily undirected by the driver which can result in accidents. The malfunctioning visor also creates a visibility hazard. As the visor is too difficult to raise and lower, the driver can be blinded by the sun glare that the visor would normally block. such a visibility issue can lead to accidents, especially if there is oncoming traffic. Inspected by the manufacturer, police, insurance representatives or others:? The dealership (Ziegler Honda, Kalamazoo Michigan) was asked to look at the visor to determine why it wasn't working correctly. They informed me that this was a common issue with this model of Honda and that the only option to fix it is total replacement at a cost of $300. This would not be covered by insurance and there is currently no recall in place to address the defect. Warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The visor started to not function smoothing in Summer of 2024 and the problem has consistently progressed to the point that the visor is now extremely difficult to raise and lower and requires to hands to move. I can provide a video of the visor's operation showing how difficult it is to move.
NHTSA complaint #11643665 — an unverified report by a vehicle owner.
I have a honda passport 2023 that I bought 6 months ago. I was parking into my driveway when suddenly heard a strong noise coming from the back. I looked through my rear mirror and saw all my back windshield shattered without any object hitting it, I'm glad I wasn't driving on the fwy or my son wasn't in the back seat. I reported to honda dealer and even do they agree to do a one time no cost replacement due to low mileage. They said they haven heard any cases of this safety manufacture defect.
NHTSA complaint #11595623 — an unverified report by a vehicle owner.
The contact owns a 2021 Honda Passport. The contact stated that while after parking the vehicle in a garage and attempting to depress the button to collapse the side view mirrors, the function failed to operate. The contact took the vehicle to the dealer to have the wires replaced. The contact stated that shortly after the repair, the failure recurred. The contact returned the vehicle to the dealer and was informed by the dealer that the vehicle was repaired. The contact referenced NHTSA Campaign Number: 23V174000 (Visibility) however, the VIN search found that the recall was not associated with the failure. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 28,000.
NHTSA complaint #11591000 — an unverified report by a vehicle owner.
My 2020 Honda Passport was recalled to replace the two side mirrors in May 2023. I took my vehicle to Autonation Honda Dulles, VA to have the recall performed. After the recall was performed I was driving home when the glass on both side mirrors fell out. I take the car in for a safety recall and the work performed by the dealer is substandard in completing this recall. This could have led to a catastrophic incident. I had to return back to Autonation Honda to have the work done properly.
NHTSA complaint #11540400 — an unverified report by a vehicle owner.
My 2020 Honda Passport was recalled to replace the two side mirrors in May 2023. I took my vehicle to Autonation Honda Dulles, VA to have the recall performed. After the recall was performed I was driving home when the glass on both side mirrors fell out. I take the car in for a safety recall and the work performed by the dealer is substandard in completing this recall. This could have led to a catastrophic incident. I had to return back to Autonation Honda to have the work done properly.
NHTSA complaint #11540400 — an unverified report by a vehicle owner.
The contact owns a 2021 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V174000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11535759 — an unverified report by a vehicle owner.
Regarding NHTSA Recall Number 23V-174 Honda Campaign Number: FE5 Service Bulletin Number: 23-035 On May 1st, 2023, we dropped off our vehicle for service at Rick Roush Honda in Medina, Ohio for the recall noted above. Both side mirrors were replaced per the recall. Upon getting the vehicle back from the service department, we noticed that the driver's side (left) mirror had waves in it that made it look like a 'fun house mirror'. The dealership didn't have an additional mirror on hand, so we drove with this replacement mirror for a week until an additional replacement came in. The second replacement was just as bad as the first. Upon pulling off this mirror, the service department grabbed the first replacement as well as the original mirror and compared all three. The waviness didn't appear in any of the mirrors when they weren't installed, however, upon attaching either of the replacement mirrors to the mirror assembly the waviness returned. The service department then decided to install the original mirror back on the vehicle until they could find out what was wrong with the replacements. It's now been 85 days, and the service manager, [XXX] , hasn't heard back from his contacts at Honda in California. He stated they have had 7 to 8 others with the same complaint and are waiting on resolution for them as well. Honda forums posts show others with the same issues at other dealerships with these mirrors. I contacted Honda Customer Care today (7/25/2023) and they provided case # [XXX] with an initial follow-up date between 2-3 business days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11534330 — an unverified report by a vehicle owner.
I was pulling out of my drivway on a colder mid-november morning when the windshield on my new Honda Passport spontaneiously cracked from the upper left frame and ran all the way across the driver's side view. I was only pulling out of my driveway at about 5 mph when it cracked. My mechanic suggested Honda's have a problem with frame flex, which cracks the windshields similar to how mine cracked. I reported the defect to Honda but they said they don't replace windshields, and referred me to a 3rd party to pay the repair out of pocket. Since the windshield is a crucial to the structure of the vehicle, it's alarming how many people are experiencing the same problem with Honda windsheilds
NHTSA complaint #11495460 — an unverified report by a vehicle owner.
At highway speeds, example 70 mph, the driver side mirror vibrates so violently you cannot see clearly what is in the adjoining lane making lane changes difficult, the dealer will not replace the mirror claiming it will just happen again, the dealer claims that honda corporate is aware of the issue but they have bee telling me that for 21 months
NHTSA complaint #11489943 — an unverified report by a vehicle owner.