64 of the
3,242 complaints filed about the Hyundai Palisade
are about the throttle and cruise control —
2% of everything owners reported.
The worst model year for it is 2023.
64
Complaints
2%
Share of all complaints
3
Crashes
0
Fires
Acceleration & Cruise Control complaints by model year
I was driving the 2022 Palisade at 65 miles an hour on busy interstate when it suddenly shifted down to 5 miles per hour. I was almost back ended and sideswiped as I tried to get from middle lane to side of interstate. I had 3 grandchildren in car at the time. I had this vehicle in for repair at Hyundai dealership twice before this incident and was told just bad gas and keep driving it. Another incident before was at 4 way stop in GA where I started after stop and car completely stopped and a gentleman also broadsided me. Again told bad gas. After taking car in for repair again, I was told total transmission failure at 108000 miles.
NHTSA complaint #11757792 — an unverified report by a vehicle owner.
This 2025 Hyundai Palisade Calligraphy is a “Top of the Line” model loaded with automatic gadgetry that is NOT ready for Prime Time or any roadway. It is unsafe for the following reasons: Problems appear to be software up-date related; the software updates way too often via overnight web connection. These updates not only change existing status of mundane systems (hatch or doors unlocking opening, etc.); these updates appear to insert bugs into the operating system which then affects the safety of automated vehicle systems which then create unsafe driving conditions on roads. The biggest safety concern is with Hyundai’s “Smart Cruise Control” system. When a driver chooses a set speed they want to follow, here is what happens often: The Hyundai Smart Cruise Control is turned on and a driver “attempts” to index to the desired speed. Once this speed is actually attained all is good. IF the posted road speed limit increases from 25 MPH to 40 MPH the driver has 2 choices, hold the speed increase button in for 3 seconds for a 5 MPH bump up OR press the button quickly for 1 MPH bump ups. Instead, here is what happens OFTEN, a 3 second hold jumps the speed to 65 MPH desired speed! Or, a quick bump jumps to 50 MPH desired speed! It is random and sporadic to what actually happens, so a driver must pay attention and cancel cruise control quickly, then get things back to normal and begin over. All this occurs while moving on a roadway at speed, hence UNSAFE biggly! Also, what happens, these vehicles front view camera read the posted speed limit (on a street-side sign) and “automatically” sets the posted speed into the Hyundai “Smart Cruise Control”. It has upped this SUV’s speed to 95 MPH and 75 MPH automatically! The driver needs to be attentive to what the automated “Smart Cruise Control” systems are actually doing; all while driving on busy roadways! This is VERY UNSAFE! I believe web software updates are creating these problems - STOP updates immediately.
NHTSA complaint #11756634 — an unverified report by a vehicle owner.
While driving the vehicle, the accelerator pedal was pressed but the vehicle failed to respond and did not accelerate, it simply rolled slowly as the engine continued to idle. The driver increased throttle input in an attempt to get the vehicle to accelerate. The vehicle continued to show no response to the additional throttle. After a delay, the vehicle suddenly resumed normal operation while the higher throttle input was still applied. This resulted in an abrupt and undesired surge of power. While this was occurring, another vehicle was rolling forward in preparation for a left turn. The other driver appeared confused by the Palisade’s lack of acceleration (apparently believing it was yielding) and had not yet turned into the path of the Palisade. The sudden surge of power created a near-miss situation. This incident involved a delayed response to throttle input followed by a sudden surge of power under increased throttle when the vehicle resumed normal operation. The behavior created a safety risk by causing another driver to misjudge the vehicle’s intentions and by producing unexpected lack of acceleration followed by acceleration at a critical moment. This is consistent with ongoing intermittent throttle and power-response issues that have previously been reported to the selling dealer on multiple occasions.
NHTSA complaint #11755886 — an unverified report by a vehicle owner.
After the "9C9" emissions recall update the vehicle randomly fails to respond to appropriately throttle input when attempting to accelerate into traffic. The issue is very intermittent - it may occur twice in 10 minutes or drive fine for hours. It has demonstrated both a "bucking" / stuttering / misfire feeling as well as a complete lack of any throttle response. After a few seconds of bucking, the vehicle returns to normal and accelerates smoothly with no change in throttle input. If the throttle failed to respond, pumping the pedal a few times has resumed normal operation. Situation has occurred multiple times since the update and has allowed the vehicle to roll into traffic without the ability to promptly accelerate to speed creating a safety hazard. There are no warning lights, and the dealership is unable to reproduce the issue.
NHTSA complaint #11755426 — an unverified report by a vehicle owner.
The speedometer, lane departure, heat gauge, and RPM’s and the whole speedometer cluster will stop working. It does this all the time you never know if it will work and then sometimes it will randomly come back but it’s more in the heat it will not work.
NHTSA complaint #11750456 — an unverified report by a vehicle owner.
Was driving 70mph on the highway, all instrument cluster speed gauges go to 0mph and I lose ability to manage speed through cruise control. Was driving blind and had no clue what speed I was going and was extremely worried for my safely. Dealership said my instrument cluster has failed, won’t cover under warranty or as a safety issue. Ridiculous a 80k 6 year old car has a main gauge part fail.
NHTSA complaint #11748509 — an unverified report by a vehicle owner.
Randomly but frequently, my car would turn off when coming to a stop and with the auto shut off - but the full car would turn off and to move, I would need to press the ignition to turn back on and drive. This even occurred while accelerating onto a highway. I took this to the shop and after 6 months of back and forth and paying for fuel injectors they 'repaired' it. Now, my car felt heavy with the auto turn off but the vehicle stayed on. The next day, while trying to accelerate up a hill on a highway, the RPM would rev but the car would not shift and accelerate. Additionally, I am getting 'parking sensor error or blockage' but they lines and sensors are all working.
NHTSA complaint #11746193 — an unverified report by a vehicle owner.
We lease a 2026 Palisade with only 4k miles. Several weeks ago I was going through a toll plaza, car would not accelerate after slowing down, as if it was in neutral. All of a sudden it kicked into gear and car lunged forward. 10 min later at a traffic light car failed to accelerate after a complete stop. Press the accelerator sluggish response, then kicked back into gear. Very Scary. I pulled over and notified the dealer. Then set an appoint. Dealer did a diagnostic, found no issues, could not replicate problem on test drive . Everything was fine a few weeks. My son took the car. Had the same exact issue with vehicle not accelerating. Then kicked into gear really hard and vibrating. This was scary for him because he was in a parking lot. Luckily there was no accident as a result. However, this time an error code (check engine light) came on and the Hyundai app showed a DTC CODE- P001600 (powertrain / engine). Car was immediately taken to dealer on May 28th 2026. It is now Jun 11th. Still no time frame for fix. The THINK it a software issue and Hyundai is still "working" on a solution.
NHTSA complaint #11743471 — an unverified report by a vehicle owner.
While driving on my 2026 Palisade Calligraphy over last 6 months I lost all throttle/ gas response to engine on 12 separate occasions.The 3rd incident nearly resulted in serious crash in 55mph traffic. Went to dealer next day on 11/15 ref# 41788829 service found no codes, reset system and recommended a flight recorder to help diagnose. Filed with NHTSA on 12/3 after next incident ref # 11702738. Requested flight recorder multiple times with dealer and Hyundai case manager and after multiple visits, diagnostic drives and component replacement on 1/20 and 2/23 the dead throttle continued. On 4/7 I was finally issued recorder and captured 3 incidents of the problem that could not exist within 2 days. Dealer acknowledged problem and says they can not fix without help from Hyundai engineers. Hyundai will not buy back and tell me to go back to dealer for resolution. Dealer claims to have submitted all relevant info to Hyundai but will not produce requested paperwork to me for most of visits (illegal? ). I have been assigned 3 separate case managers who try to assign new case #42539227 and separate it from initial ref # 41788829 while denying buyback with documentation they refuse to share. I am driving an unsafe and dangerous suv with 3 clearly documented Hyundai flight recorder incidents and acknowledged safety issue.
NHTSA complaint #11742563 — an unverified report by a vehicle owner.
While traveling along a high-speed highway, our 2026 Palisade unexpectedly suffered a severe loss of acceleration. Despite fully depressing the accelerator pedal, the vehicle struggled to exceed approximately 20 miles per hour. This alarming malfunction placed us in a precarious and potentially dangerous situation, as the drastic reduction in speed exposed us to the risk of being rear-ended by faster-moving traffic. On a separate occasion, the vehicle again exhibited troubling behavior, failing to respond appropriately while merging onto the highway. This hesitation significantly compromised our ability to safely enter the flow of traffic and could have easily resulted in a collision. Disturbingly, in both incidents, the vehicle provided no warning indicators or alerts on the dashboard, leaving us without any guidance or explanation for these critical failures.
NHTSA complaint #11740878 — an unverified report by a vehicle owner.
I picked up my vehicle from the dealership after it being there for almost 2 weeks for multiple DTC codes, a dash cam component replacement, and recall updates. On the way home, my check engine light flashed on and off multiple times while driving at highway speeds (although no codes were recorded in my Hyundai app diagnostics). When I exited the highway, I came to a stop sign on the off ramp and waited till cross traffic cleared. I went to accelerate into traffic, but my car would barely move. This happened 4 more times in the short drive to my home. This could pose a serious safety risk if I'm unable to accelerate to merge into traffic and get stuck in cross traffic.
NHTSA complaint #11734208 — an unverified report by a vehicle owner.
Occasionally, the car's RPMs fluctuate wildly, and the engine stalls; the surges in RPM lead to sudden, abrupt acceleration, which poses a safety risk to me and my family. The dealership has been unable to resolve the problem.
NHTSA complaint #11733090 — an unverified report by a vehicle owner.
When I push on the brake the car starts to tug. Feels like it wants to turn off. Happened several times after I got a recall checked. 2 weeks ago same thing was happening and my car all of a sudden turns off. The lights on the dashboard turned on and the emergency brake engaged. I was able to turn the car back in after 3 tries. 6 days later I was driving 50mph and my car suddenly changes shifts on its own. It changed to neutral and then my car shuts off and again the dashboard lights turn on and the emergency brake engages. Again turned on after 3 times. Now the dealership is telling me that its my injectors. And that I had 10% fluid in my gas tank. That will not cause my car to shift gears and 10% is an excessive amount that would mess my car up
NHTSA complaint #11730957 — an unverified report by a vehicle owner.
Instrument cluster has stopped working. Issue has been confirmed with Matt Bowers Hyundai in Gulfport, MS. Similar to the TSB 22-01-058H. Instrument cluster fails to display RPMs, Temperature, Speed, and Fuel level. Auto Bright headlights fail, seatbelt warning lights fail. Cruise control becomes inactive. Also have noticed this to cause parking sensors to become inaccurate.
NHTSA complaint #11729878 — an unverified report by a vehicle owner.
The contact owns a 2025 Hyundai Palisade. The contact stated that while driving with the cruise control set to 72 MPH, the vehicle unintendedly decelerated, and the vehicle came to a stop. The accelerator pedal was depressed; however, the vehicle failed to respond. There was no warning light illuminated. There was an abnormal red light illuminated, and an alarm was activated. The vehicle was taken to a local dealer, where it was diagnosed; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 7,500.
NHTSA complaint #11719135 — an unverified report by a vehicle owner.
The contact owns a 2026 Hyundai Palisade. The contact stated that while inside a residential parking lot and attempting to park, the vehicle unintendedly accelerated independently while in the Drive Gear Position and crashed into a parked vehicle, where it came to a stop. The contact stated that no air bags deployed in the vehicle. No warning light illuminated. The contact stated no injuries were sustained. No medical attention was required. The contact mentioned she spoke with the insurance company, where it was pending inspection and repairs. A police report was not filed. The manufacturer was not notified of the failure. The approximate failure mileage was 6,100.
NHTSA complaint #11717041 — an unverified report by a vehicle owner.
Constant and consistent Alerting (Attention) with the (steering and eye alert) icons present. NOTE: It would be helpful to understand and be told the exact sensor or type of alert (eye camera, steering input, forward camera) that triggered the alert! As it stands, every few seconds to minutes the alert states driver is not attentive. Eventually between 2-8 warnings is unrecoverable and the cruise control shuts itself off after a myriad set of warnings. No matter what is attempted the car ends the cruise control and the driver MUST maintain control at that point (decelerating from highway/interstate speeds dramatically). Myself and all family drivers experience this IMMEDIATELY after activation. Dealership has reported no trouble after 50 miles of driving (as stated). I have video of this issue and am adding them to youtube (2026 hyundai palisade cruise control fail) for others to see. This is UNSAFE and DISTRACTING! The alerts alone are enough to deactivate this (if available, but: it cannot be deactivated!) let alone decelerating from speed for "no good reason" outside of drivers DIRECT control. The only solution I HAVE is to not use cruise control and the safety features (as they are marketed to work) and negate the safety features I purchased the vehicle for.
NHTSA complaint #11715550 — an unverified report by a vehicle owner.
The contact owns a 2025 Hyundai Palisade. The contact stated that while attempting to come to a complete stop, the transmission unexpectedly upshifted to accelerate independently. While depressing the accelerator pedal, the vehicle failed to respond as needed. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed; however, the result was unknown. The vehicle was not repaired. The failure had occurred on sever occasions. The manufacturer was not notified of the failure. The approximate failure mileage was 816.
NHTSA complaint #11713596 — an unverified report by a vehicle owner.
Entire instrument cluster goes black while driving. Speedometer, odometer, tachometer, turn signal indicators, everything stops working and just a blank screen. Have a video of it happening. Took it to hyundai and they would not approve tear down to find what is causing and said that it is not a safety concern, yet this would cause the vehicle to fail safety inspection in our state.
NHTSA complaint #11708072 — an unverified report by a vehicle owner.