413 of the
3,307 complaints filed about the Hyundai Palisade
are about the seat belts —
100% of everything owners reported.
The worst model year for it is 2021.
The seat belts in passenger seat don’t work either too long or won’t extend Forward collision warning is always on AC Does not work properly I’ve called the Hyundai redmccombs dealership multiple times and even Took the car and they Said the part was ready then they say it wasn’t The seat belts is a huge safety concern since I do have children and other Riders. It’s unacceptable to be promised the car fixed then delayed . I spent time at the dealership, gas and not Being able to pick up my child due to this .
NHTSA complaint #11763079 — an unverified report by a vehicle owner.
I am reporting an unresolved safety issue involving the seat belt buckle recall on my 2023 Hyundai Palisade (NHTSA Recall 25V-607 / Hyundai Campaign 283). For several months, I have repeatedly contacted Hyundai Myrtle Beach attempting to have the recall repair completed. I do not have the exact dates of every telephone call, but there have been multiple attempts. I was repeatedly advised that the necessary replacement parts were unavailable. The situation is particularly concerning because the front passenger seat belt is now not functioning properly. This is no longer only a potential recall-related safety concern; there is currently a seating position in my vehicle where the seat belt cannot be relied upon to function properly. I transport my children in this vehicle and am concerned about their safety. After repeated unsuccessful attempts through the dealership, I escalated the matter to Hyundai Consumer Affairs. Consumer Affairs arranged an appointment several weeks in advance for September 1, 2026, at Hyundai Myrtle Beach. My Consumer Affairs representative confirmed that the recall repair would be performed at this appointment. I drove to the dealership for the scheduled appointment expecting the vehicle to be repaired. Upon arrival, I was informed that the dealership did not have the replacement seat belt parts and could not perform the repair. Despite repeated attempts through both the dealership and Hyundai Consumer Affairs, the recall remains unrepaired and the front passenger seat belt remains nonfunctional. I am concerned about Hyundai’s ability to provide this safety recall remedy, particularly when a seat belt has already malfunctioned, and whether other Palisade owners are experiencing similar delays. I am requesting that NHTSA review Hyundai’s handling and parts availability for this recall.
NHTSA complaint #11761257 — an unverified report by a vehicle owner.
The contact owns a 2025 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (SEAT BELTS) and 26V034000 (AIR BAGS); however, the parts to do the recall repairs were not yet available. The local dealer was contacted; however, the vehicle was not repaired because parts for recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the first and second row seat belts failed to buckle as needed. The failure mileage was 18,931.
NHTSA complaint #11761272 — an unverified report by a vehicle owner.
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts). The vehicle was taken to the dealer several times and the contact was informed that parts were on back order. The contact's spouse was afraid of driving the vehicle with the unrepaired recall repair. The manufacturer was contacted but provided no assistance. The contact had not experienced a failure.
NHTSA complaint #11760920 — an unverified report by a vehicle owner.
Recall number 25V607000 for my 2023 Hyundai Palisade has been in effect for one year and the dealerships continue to state they do not have the parts to correct this recall. This is a safety issue because it involves seat belts. I have contacted the manufacturer for assistance but this has not resulted in resolution of this issue. I find it totally unacceptable for there to be a safety recall on a vehicle for one year with no resolution for car owners that put us and our passengers in danger. This is very serious and I need help to resolve this to get the manufacturer and the dealer to resolve this safety issue.
NHTSA complaint #11761173 — an unverified report by a vehicle owner.
Ive had recalls and they have not been fixed and Hyundai think its ok for me to use this vehicle with no compassion for the safety of my family disgraceful
NHTSA complaint #11760805 — an unverified report by a vehicle owner.
The contact owns a 2022 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted; however, the parts for the recall repairs were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11757691 — an unverified report by a vehicle owner.
I am the owner of a 2025 Hyundai Palisade Calligraphy FWD, VIN [XXX], which currently has two unrepaired safety recalls. The most concerning unresolved recall is NHTSA Recall 25V607 / Hyundai Recall 283, involving front-row and second-row outer seat-belt buckle assemblies that may contain out-of-specification components. According to the recall notice, the buckle may fail to fully latch under certain conditions, creating an increased risk of injury to occupants in a crash. I have been attempting to have this safety recall remedied, but Hyundai has been unable to provide the necessary replacement part. The dealership has advised me that the seat-belt buckle part was ordered but remains on backorder. Hyundai Motor America Consumer Affairs has also confirmed that they are still waiting for the part to arrive at the dealership. I have repeatedly contacted both the dealership and Hyundai Motor America regarding this unresolved safety recall. Hyundai assigned my case to National Consumer Affairs under case number XXX. I have been given multiple promised dates for updates and phone calls, but those calls have repeatedly been postponed without the recall being remedied. Hyundai has most recently confirmed to me in writing that it is still "diligently working on getting the seat buckle order into the dealership" and that I will be contacted by the dealer once the part arrives. My vehicle also has an additional unrepaired safety recall, NHTSA Recall 26V034 / Hyundai Recall 292, concerning third-row ejection mitigation requirements. I understand that recalls must be repaired at no cost to the owner, and I am not asking NHTSA to resolve a customer-service or financial dispute. My primary concern is that I have an unresolved safety recall involving the vehicle's seat-belt restraint system and Hyundai has been unable to provide the remedy because the necessary part remains unavailable. I am requesting that NHTSA document this complaint and review the circu INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
NHTSA complaint #11757648 — an unverified report by a vehicle owner.
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts). The vehicle was taken to the local dealer, and the contact was informed the dealer had an incorrect part and could not perform the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.
NHTSA complaint #11756412 — an unverified report by a vehicle owner.
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (SEAT BELTS); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that it was difficult to latch the middle-row driver’s and passenger’s side seat belts. The failure mileage was 10,000.
NHTSA complaint #11756145 — an unverified report by a vehicle owner.
The contact owns a 2021 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. A dealer was contacted and confirmed that parts for the recall repair were not yet available. The vehicle was not repaired. The manufacturer was not notified of the recall. The contact had not experienced a failure.
NHTSA complaint #11756175 — an unverified report by a vehicle owner.
I own a 2024 Hyundai Palisade that is subject to Recall Campaign 283 involving defective seat belt buckle assemblies. Before learning of the recall, the driver's seat belt unexpectedly unlatched while I was driving. This has happened multiple times. The seat belt appeared to be properly fastened before driving but released while the vehicle was in motion. There were no warning lights or messages before the failures. This creates a serious safety hazard because the driver is no longer properly restrained while the vehicle is moving, significantly increasing the risk of injury or death in the event of a sudden stop or crash. After receiving the recall notice, I took the vehicle to an authorized Hyundai dealership in February 2026. The dealership confirmed the recall but said replacement parts were unavailable and that I would be contacted when they arrived. As of August 2026, the repair still has not been completed. When I called for an update, I was told I am "far down on the list" and that it will still be a long time before parts are available. I contacted Hyundai Customer Care to explain that my vehicle has already experienced the recalled defect. Hyundai did not provide a repair timeline, expedite the repair, or offer any interim solution. Instead, they advised me to continue driving the vehicle and to pull on the seat belt after buckling it to ensure it was latched. The recalled seat belt buckle remains installed and is available for inspection. Hyundai has acknowledged this safety defect through a recall, but despite waiting more than six months, I have been unable to obtain the required repair for a defect that has already occurred multiple times while I was driving.
NHTSA complaint #11756069 — an unverified report by a vehicle owner.
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11755490 — an unverified report by a vehicle owner.
This vehicle has two open safety recalls that the manufacturer has been unable to repair. Recall 25V607000 (manufacturer campaign 283, seat belt buckles, front row and second row outer) was issued in September 2025. The dealer has attempted the repair since March 2026 and cannot complete it because the buckle assembly is on back order. On a June 2026 repair order the dealer listed the part as "Unrealized" and performed no work. The same repair order also listed recall 26V034000 (manufacturer campaign 292, third row FMVSS 226 ejection mitigation), and that repair was not performed either. The repair order was left in pre-invoice status with no labor or parts, and the odometer moved one mile between check-in and check-out. As of August 2026 both recalls still show Recall Incomplete on the NHTSA VIN lookup. The seat belt recall has been unrepairable on this vehicle for approximately five months. The manufacturer's national consumer affairs office stated in writing on four separate dates in June and July 2026 that the dealership had confirmed the parts were available and that we only needed to schedule an appointment. We scheduled and attended an appointment on the date they instructed, and the part was not there. We then contacted three separate dealerships independently; none had the seat belt buckle part in stock, and each stated it remains on back order with no availability date. The manufacturer has declined to repurchase the vehicle or otherwise resolve the matter. The vehicle is used to transport young children in the second and third rows. It has been driven very little since March 2026 because the family does not consider it safe to rely on with an unrepaired seat belt recall. No crash or injury has occurred. The concern is that a federally mandated safety remedy has been unavailable for months while the manufacturer represents that it is available.
NHTSA complaint #11755480 — an unverified report by a vehicle owner.
Recall was issued 9/11/25. As of 8/1/26 Hyundai still tells me they do not have the parts. Passengers have had difficulty getting seat belts to latch properly.
NHTSA complaint #11754145 — an unverified report by a vehicle owner.
Please provide status of solution to this recall, recall goes back to 2025. ***Not waiting for incident, injury or much worse a fatality to happen. *** Your website states the importance of seat belts; we all know the importance of seat belts. Why is this still an open recall?
NHTSA complaint #11753809 — an unverified report by a vehicle owner.
unknown, been trying since 2024-2025 to get the back seat belt recall done only to be told its on back order not sure when it will be available. In the meantime I have my kids in the back seat , The dealership response was to get an "rental car" until the parts come in.
NHTSA complaint #11753595 — an unverified report by a vehicle owner.
Following a recall repair on the rear seatbelt assembly of a 2023 Hyundai Palisade, a severe safety design defect was discovered. The replacement buckle installed by the dealer lacks proper flexibility and clearance. Consequently, when the second-row seats are folded down, the seat frame directly crushes and structurally damages the rigid plastic buckle, as the component cannot clear its designated protective slot. This issue presents an extreme safety risk. The second-row seatbelt buckle is now cracked, crushed, and structurally compromised, rendering the restraint system unsafe and unusable for rear-seat passengers, including my young children. In the event of a collision, a structurally damaged buckle could fail to hold, leading to severe injury or ejection. There were no warning lamps or symptoms prior to failure; the damage was only discovered after folding the second-row seats down. The failure is 100% reproducible every time the seat is folded due to the geometry and lack of movement in the installed recall component. The vehicle was brought to an authorized dealership service center, where the damaged component was physically present and inspected. While the dealer confirmed the buckle is physically crushed and left the service order open, both the dealership and manufacturer customer support have refused to correct the installation or replace the damaged safety part under warranty, falsely claiming normal wear and tear. The vehicle is available for immediate inspection upon request. This complaint is being filed because a manufacturer safety recall repair directly caused a vital restraint system to self-destruct during normal vehicle operation (folding seats), and the manufacturer is refusing to remedy the compromised safety equipment.
NHTSA complaint #11752492 — an unverified report by a vehicle owner.
SUMMARY Filing complaint under 49 U.S.C. § 30120 against Hyundai Motor America & Checkered Flag Hyundai for failure to remedy a seatbelt defect in reasonable time, misallocating parts, and refusing escalation. Seatbelts randomly unlatch while driving with my family, posing fatality risk in a collision. CHRONOLOGY • Dec 2025: Requested repair; dealer cited backorder. • Apr 2026: Opened Hyundai Corporate case due to delay. • Mid-June 2026: Corporate stated parts arrived at dealer. • July 3, 2026: Left car all day for appointment. At pickup, dealer stated parts were NOT in stock; no repair done. • July 13, 2026: Emailed Rep Nasim demanding supervisor escalation, timeline, and giving NHTSA notice. • July 22, 2026: - Nasim called stating parts arrived; agreed to hold parts at dealer. - Joy (Parts) confirmed parts in stock; agreed to label box with my name. - <1 Min Later: Crystal (Service) stated parts were NOT available, revealing 3 arrived but were given away. Stated Parts Mgr Brian would call back. Called Joy back; sent to unreachable voicemail. - Nasim refused supervisor escalation, claiming no way exists to escalate the recall issue itself, but offered to re-escalate parts. Refused compensation claiming car is "drivable" despite unlatching. Denied call logs. VIOLATIONS 1. Exceeded 8 months without remedy for restraint failure. 2. Verified parts in stock with Parts (Joy), contradicted <1 min later by Service (Crystal) stating parts were given away. 3. Rep Nasim refused supervisor escalation on recall handling, claiming no way exists to escalate recall issues. 4. Misclassified active unlatching failure as "drivable." REQUESTED NHTSA ACTION 1. ODI Investigation into recall parts handling & escalation refusals. 2. Direct Hyundai to execute immediate repairs AND provide financial compensation for 8+ months of hazard exposure.
NHTSA complaint #11752076 — an unverified report by a vehicle owner.
My seat buckles have been on recall since last year and they still have not fixed them. I have been to the dealership capital Hyundai in Greensboro, NC multiple times to try and get them fixed. They told me in January that it would be fixed in February. I am concerned to drive my car with my kids if they are not latching properly.
NHTSA complaint #11752182 — an unverified report by a vehicle owner.