247 of the
3,307 complaints filed about the Hyundai Palisade
are about the driver-assist systems —
100% of everything owners reported.
The worst model year for it is 2024.
247
Complaints
100%
Share of all complaints
23
Crashes
0
Fires
Driver Assist & Collision Avoidance complaints by model year
The seat belts in passenger seat don’t work either too long or won’t extend Forward collision warning is always on AC Does not work properly I’ve called the Hyundai redmccombs dealership multiple times and even Took the car and they Said the part was ready then they say it wasn’t The seat belts is a huge safety concern since I do have children and other Riders. It’s unacceptable to be promised the car fixed then delayed . I spent time at the dealership, gas and not Being able to pick up my child due to this .
NHTSA complaint #11763079 — an unverified report by a vehicle owner.
I first brought my vehicle to the Towson MD Hyundai Service Department, near my summer home, upon receiving a warning that the front sensor was not operating. I was advised that the issue will be covered under warranty. Imagine my surprise when I was advised that it would not be covered because the service team located documentation in the vehicle's file indicating that the sensor had been damaged while the new vehicle was being transported to or delivered to the Sarasota FL dealership where we purchased it. They said this documentation specifically chronicled the damage. I reported this to Hyunai's upper mgmt, was assigned a rep who promised to contact Sarasota on my behalf and work to resolve the issue between the two dealerships. After many weeks, she reported back that Sarasota denied that this damage had occurred because the notes/documentation Towson located could no longer be found in the system. But she assured me that they would continue working with the two dealerships to get to the bottom of what had occurred and she would get it covered. It took most of the summer, many calls from the assigned representative stating she was still trying to reach the various parties involved; very confusing as I have never had trouble reaching a service member or manager- and each time made me reiterate the issue, history, and assure that no collision had taken place. Ultimately I was informed Hyundai had determined the damage is not covered under warranty because of what they characterized as external damage, likely due to collision, Of course Iam stunned. The repair will cost approximately $2,000. I want to be unequivocally clear on this point: There has been no impact or visible damage to the front bumper verified by Towson to which she told me "Impact doesn't always show. I have read online about a number of these incidents. i feel Hyundai is clearly trying to cover an ongoing issue that they don't want to address. I am happy share my correspondence with you
NHTSA complaint #11762843 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Adaptive cruise control controls the speed limit based on Maps or actual signs was making an error! I was in a 60 MPH area when the system would read the route number sign and mistake it for speed limit. This happened both on state route 80, and state route 70, the car would accelerate up to that speed indicated by the route sign for a few seconds and then realize somehow it was in error and drop down to legal speed. Its a surprise for the driver.
NHTSA complaint #11762523 — an unverified report by a vehicle owner.
The vehicle brakes malfunctioned while driving over bumpy pavement in a parking lot. There was a loss of ability to stop the vehicle, the breaks seemed locked or ineffective. This cause me to come close to rear ending the vehicle in front of me. My foot was pushed FIRMLY on the break and the vehicle seemed to continue to lurch forward. The collision warning alarm was sounding and the brake pedal was vibrating.
NHTSA complaint #11760672 — an unverified report by a vehicle owner.
The vehicle brakes malfunctioned while driving over bumpy pavement in a parking lot. There was a loss of ability to stop the vehicle, the breaks seemed locked or ineffective. This cause me to come close to rear ending the vehicle in front of me. My foot was pushed FIRMLY on the break and the vehicle seemed to continue to lurch forward. The collision warning alarm was sounding and the brake pedal was vibrating.
NHTSA complaint #11760672 — an unverified report by a vehicle owner.
The contact owns a 2026 Hyundai Palisade. The contact stated that while driving 75 MPH, the vehicle merged into the right lane independently, causing the contact to manually return the vehicle to the correct lane. No warning light was illuminated. Neither the dealer nor an independent mechanic was contacted or notified of the failure. The vehicle was not taken to the dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 1,917.
NHTSA complaint #11757678 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
This 2025 Hyundai Palisade Calligraphy is a “Top of the Line” model loaded with automatic gadgetry that is NOT ready for Prime Time or any roadway. It is unsafe for the following reasons: Problems appear to be software up-date related; the software updates way too often via overnight web connection. These updates not only change existing status of mundane systems (hatch or doors unlocking opening, etc.); these updates appear to insert bugs into the operating system which then affects the safety of automated vehicle systems which then create unsafe driving conditions on roads. The biggest safety concern is with Hyundai’s “Smart Cruise Control” system. When a driver chooses a set speed they want to follow, here is what happens often: The Hyundai Smart Cruise Control is turned on and a driver “attempts” to index to the desired speed. Once this speed is actually attained all is good. IF the posted road speed limit increases from 25 MPH to 40 MPH the driver has 2 choices, hold the speed increase button in for 3 seconds for a 5 MPH bump up OR press the button quickly for 1 MPH bump ups. Instead, here is what happens OFTEN, a 3 second hold jumps the speed to 65 MPH desired speed! Or, a quick bump jumps to 50 MPH desired speed! It is random and sporadic to what actually happens, so a driver must pay attention and cancel cruise control quickly, then get things back to normal and begin over. All this occurs while moving on a roadway at speed, hence UNSAFE biggly! Also, what happens, these vehicles front view camera read the posted speed limit (on a street-side sign) and “automatically” sets the posted speed into the Hyundai “Smart Cruise Control”. It has upped this SUV’s speed to 95 MPH and 75 MPH automatically! The driver needs to be attentive to what the automated “Smart Cruise Control” systems are actually doing; all while driving on busy roadways! This is VERY UNSAFE! I believe web software updates are creating these problems - STOP updates immediately.
NHTSA complaint #11756634 — an unverified report by a vehicle owner.
Component/system, available for inspection? Rear visibility system — AVN head unit's processing of the rear camera image. On shift to reverse, screen flickers, shows blinking green, or no rear image. Vehicle available for inspection. Original camera was replaced Jan 2026 and retained by the dealer, not returned. Safety risk? Daily driver used for school pickup. Failure is warm-restart dependent — engine running, repeated shifts into reverse — which is exactly the pickup-line condition. Rear visibility is lost while children move behind the vehicle. System works reliably only after 25+ minutes shut off. Reproduced/confirmed by a dealer? Yes. Crain Hyundai of Bentonville, RO H3CS1330630, 1/13/26. Camera replaced; failure persisted. Same RO then states the head unit "IS GETTING TOO HOT" and needs replacement. No further diagnosis performed. Inspected by manufacturer, police, insurance? Not directly. Hyundai Motor America reviewed (Cases 42288449 / 42326908 / 42619220) but relied solely on dealer diagnosis and confirmed in writing 6/22/26 that it does not audit dealer measurements. No police or insurance involvement. Warning lamps/symptoms, first appearance? First reported by my wife (primary driver) in June 2025; not reproducible on demand for some time, consistent with the intermittent warm-restart pattern later documented. No warning lamps, no DTCs in any accessible module. Only symptom is the display failure itself. 60+ structured tests logged 2/2–2/9/26 documenting the warm-restart pattern. Mileage 63,679 at service. Unresolved as of 8/3/26.
NHTSA complaint #11754605 — an unverified report by a vehicle owner.
unknown, been trying since 2024-2025 to get the back seat belt recall done only to be told its on back order not sure when it will be available. In the meantime I have my kids in the back seat , The dealership response was to get an "rental car" until the parts come in.
NHTSA complaint #11753595 — an unverified report by a vehicle owner.
On 7/22/26 at about 5:15pm, I was operating my vehicle, a 2022 Hyundai Palisade in the Parking lot of Publix Supermarket at Valrico Commons and was attempting to enter a parking space. I made a right from the parking thruway to enter a right parking space. I felt one of the right wheels graze the pedestrian sidewalk as I was driving about 5 miles per hour, next thing the vehicle lunged forward out of control and though I tried applying the brakes, the brakes would not respond. As a result, my vehicle ending up hitting a parking pole, which resulted in two vehicles parked opposite to me being hit by the pole. There was no one in the parked vehicles.
NHTSA complaint #11752389 — an unverified report by a vehicle owner.
When using "Lane Keeping Assistance" the vehicle pulls slightly to the right and continues correcting itself creating a snake like pattern. This is unsettling and other vehicles that I own do not have this pattern including the same model from previous years. This feature is design for safety, however when "Lane Keeping Assistance" in operation the pulling to the right looks like you are going into the other lane then correct's itself and repeats not giving the feel of safety. I have taken it do the dealer and file a report to hyundai both parties had stated they cannot do anything without an error code. I have seen other customers complain about this issue with my make/model. Please help correct this issue. Thank you
NHTSA complaint #11752361 — an unverified report by a vehicle owner.
I am reporting multiple recurring safety concerns with my 2026 Hyundai Palisade. Loss of acceleration: Under heavy throttle, the engine revs to approximately 5,000 RPM but the vehicle does not accelerate as expected. This has occurred repeatedly and appears more likely after the vehicle reaches normal operating temperature. During one incident on the highway, I needed to accelerate quickly to avoid surrounding traffic, but the vehicle did not respond as expected, creating a potential safety risk. An authorized Hyundai dealership inspected the vehicle and reset the transmission adaptive values, but the condition remains. Lane Keeping Assistance: The Lane Keeping Assistance system consistently positions the vehicle toward the left side of the lane instead of properly centering it. The issue has been reported to the dealer, but the condition remains unresolved. Power second-row seat: The power second-row captain’s chair can continue moving while folding, creating a hand-crush hazard if a person’s hand is in the path of the seat. It also interferes with proper third-row seat operation. This issue has been reported to the dealer and remains unresolved. These issues have been reported to Hyundai and remain unresolved after dealer inspections. The vehicle is available for inspection, and I have documentation and video evidence of the acceleration concern.
NHTSA complaint #11751619 — an unverified report by a vehicle owner.
I own a 2022 Hyundai Palisade SEL. On XXX, while driving at the intersection of [XXX] and [XXX] in [XXX], the engine abruptly lost power, causing a sudden loss of engine power while the vehicle was in motion. This is my family's primary vehicle, and my wife and children were in the car during this incident. On XXX, I brought the vehicle to Courtesy Hyundai in [XXX]. The dealer found essentially no oil in the engine despite my keeping up with scheduled oil changes. The dealer replaced the oil and performed a software update described on the repair order as "9C9 C ECU SW UPDATE EMISSIONS IMPRV 26-01-010H," and I was instructed to return after 1,000 miles for an oil-level recheck. At that recheck, the dealer's service assistant reported the oil was full. On XXX, before a planned family road trip, I returned the vehicle for another check. The service department found the engine was two quarts low — this was only 4,000 miles after the oil service on April 10, 2026. The dealer stated they requested an oil consumption test but that Hyundai denied the request. Per the dealer's instructions, I returned again after another 1,000 miles, and the engine was one quart low. I am filing this complaint because I believe the excessive oil consumption and the resulting loss of engine power represent a safety defect that has not been remedied. An engine that abruptly loses power while driving creates a serious hazard, including loss of power steering and reduced braking assist, and I am concerned for my family's safety while this condition remains unresolved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11749949 — an unverified report by a vehicle owner.
On XXX, after leaving an appointment at an office building, I returned to my vehicle and noticed that the driver’s seat recline function was not working properly. The seat was already pushed forward to its highest position and would not recline further. I was still able to enter and operate the vehicle somewhat but remained parked. I reviewed Hyundai resources to see whether there was an update or known issue related to the seat concern. When I could not resolve the issue through available resources, I contacted the Hyundai dealership in Henderson. I provided my information and explained that the driver’s seat recline function was not working. I was transferred to Hyundai Customer Service. During that call, I explained that I was approximately 15 minutes away from the dealership and requested repair of the issue regardless of warranty status because I considered it a safety concern. This never happened before at all. While I was speaking with the Hyundai Customer Service representative, the driver’s seat moved again unexpectedly. As a result, I moved forward toward the steering wheel area. After that movement, the vehicle rolled or moved forward and contacted the rear of another vehicle. After the collision, the driver’s seat recline function still was not operating properly. I documented the condition with video evidence, and two witnesses observed the vehicle and the seat condition after the collision. When I contacted Hyundai, I was very upset to learn that the call I had with the customer service representative was not documented anywhere. Also, no one contacted me although I was in distress, crying, and in the accident and the customer service representative knew this. There was no aid or phone call follow ups to me by Hyundai customer care at all. Hyundai Motor America opened a case investigation and instructed me not to perform repairs at this time so the vehicle could be preserved for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11749211 — an unverified report by a vehicle owner.
On XXX, after leaving an appointment at an office building, I returned to my vehicle and noticed that the driver’s seat recline function was not working properly. The seat was already pushed forward to its highest position and would not recline further. I was still able to enter and operate the vehicle somewhat but remained parked. I reviewed Hyundai resources to see whether there was an update or known issue related to the seat concern. When I could not resolve the issue through available resources, I contacted the Hyundai dealership in Henderson. I provided my information and explained that the driver’s seat recline function was not working. I was transferred to Hyundai Customer Service. During that call, I explained that I was approximately 15 minutes away from the dealership and requested repair of the issue regardless of warranty status because I considered it a safety concern. This never happened before at all. While I was speaking with the Hyundai Customer Service representative, the driver’s seat moved again unexpectedly. As a result, I moved forward toward the steering wheel area. After that movement, the vehicle rolled or moved forward and contacted the rear of another vehicle. After the collision, the driver’s seat recline function still was not operating properly. I documented the condition with video evidence, and two witnesses observed the vehicle and the seat condition after the collision. When I contacted Hyundai, I was very upset to learn that the call I had with the customer service representative was not documented anywhere. Also, no one contacted me although I was in distress, crying, and in the accident and the customer service representative knew this. There was no aid or phone call follow ups to me by Hyundai customer care at all. Hyundai Motor America opened a case investigation and instructed me not to perform repairs at this time so the vehicle could be preserved for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11749211 — an unverified report by a vehicle owner.
Stopped at the gas pump and filled up. When I went to leave all dash lights were lit up and car wouldn’t move. Brakes were locked. I tried restarting and restarting. Brakes would lock up when I tried to move, either direction. I finally gases it enough that it screeched the tires to move it from in front of the gas pump.
NHTSA complaint #11748639 — an unverified report by a vehicle owner.
Stopped at the gas pump and filled up. When I went to leave all dash lights were lit up and car wouldn’t move. Brakes were locked. I tried restarting and restarting. Brakes would lock up when I tried to move, either direction. I finally gases it enough that it screeched the tires to move it from in front of the gas pump.
NHTSA complaint #11748639 — an unverified report by a vehicle owner.
Randomly but frequently, my car would turn off when coming to a stop and with the auto shut off - but the full car would turn off and to move, I would need to press the ignition to turn back on and drive. This even occurred while accelerating onto a highway. I took this to the shop and after 6 months of back and forth and paying for fuel injectors they 'repaired' it. Now, my car felt heavy with the auto turn off but the vehicle stayed on. The next day, while trying to accelerate up a hill on a highway, the RPM would rev but the car would not shift and accelerate. Additionally, I am getting 'parking sensor error or blockage' but they lines and sensors are all working.
NHTSA complaint #11746193 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
1) Front collision sign keep coming up. 2) Cruise control does not function. Dealer claims it's wear and tear and maybe due to bumper loose. Claims maybe if someone backed up into our bumper making it loose. 3) Display on the front windshield is distorted, which is also camera related. 4) Paint on fender is peeling and they call that also wear and tear. Picture attached showing paint coming off Overall Hyundai palisade claims nothing is part of warranty. Everything they are claiming as wear and tear. It's not even 5 years since I bought this car and nothing is covered under warranty.
NHTSA complaint #11745214 — an unverified report by a vehicle owner.
1) Front collision sign keep coming up. 2) Cruise control does not function. Dealer claims it's wear and tear and maybe due to bumper loose. Claims maybe if someone backed up into our bumper making it loose. 3) Display on the front windshield is distorted, which is also camera related. 4) Paint on fender is peeling and they call that also wear and tear. Picture attached showing paint coming off Overall Hyundai palisade claims nothing is part of warranty. Everything they are claiming as wear and tear. It's not even 5 years since I bought this car and nothing is covered under warranty.
NHTSA complaint #11745214 — an unverified report by a vehicle owner.