29 of the
8,589 complaints filed about the Hyundai Tucson
are about the equipment —
0% of everything owners reported.
The worst model year for it is 2024.
The contact stated that the vehicle was taken to the dealer for repairs unrelated to a recall but recall repairs were completed unbeknownst to the contact for NHTSA Campaign Number 25V893000 (Trailer Hitches). The dealer removed the wiring harness which rendered the tow hitch inoperable. The manufacturer was notified of the issue and informed the contact that the removal of the wiring harness was the fix for the recall repair. The contact stated that he purchased the specific XRT model due to the specific feature of the tow hitch and now it is inoperable. The approximate failure mileage was 49200
NHTSA complaint #11739323 — an unverified report by a vehicle owner.
The contact owns a 2024 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 25V893000 (Trailer Hitches); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The contact stated that a recall repair appointment was scheduled with the dealer and the vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that parts were not yet ordered. The contact was concerned about the fire risk warning associated with the recall. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11739053 — an unverified report by a vehicle owner.
The contact owns a 2022 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 25V893000(TRAILER HITCHES); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer and local dealer was not contact made aware of the issue. The contact had not experienced the failure.
NHTSA complaint #11738744 — an unverified report by a vehicle owner.
Hyundai Recall 290 was performed on my vehicle by an authorized dealer. Because Hyundai has not manufactured or supplied the necessary extension cable connecting the new module to the hitch, the remedy is incomplete, and my factory-purchased towing equipment is now entirely inoperable. The Dealer has stated "CAMPAIGN COMPLETE" and has no plans to get the necessary cable.
NHTSA complaint #11737596 — an unverified report by a vehicle owner.
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at various speeds, the instrument panel and the infotainment screen display went black. The contact stated that the failure had progressively worsened and was a daily recurring failure. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the Heads-Up Display (HUD) harness needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.
NHTSA complaint #11731497 — an unverified report by a vehicle owner.
The contact owns a 2024 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 25V893000 (Trailer Hitches). The local dealer was contacted and confirmed that parts were on back order. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.
NHTSA complaint #11730128 — an unverified report by a vehicle owner.
The contact owns a 2024 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 25V893000 (TRAILER HITCHES); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the third brake light remained illuminated after the vehicle was turned off and the key was removed from the ignition. The tow hitch wiring harness was replaced but the failure persisted. The failure mileage was approximately 20,000.
NHTSA complaint #11727875 — an unverified report by a vehicle owner.
The contact owns a 2024 Hyundai Tucson. The contact was informed by the Turo App that the VIN was associated with NHTSA Campaign Number: 25V893000 (Trailer Hitches); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
NHTSA complaint #11725244 — an unverified report by a vehicle owner.
The contact owns a 2022 Hyundai Tucson. The contact stated that while driving at various speeds, the driver’s and passenger’s side turn signals were flashing quickly. No warning light was illuminated. The contact stated that the driver’s side and passenger’s side turn signals failed to properly illuminate. The vehicle was taken to a local dealer, where it was diagnosed with a short-circuited wiring harness, which caused the junction box to fail. The vehicle was not repaired. Upon further investigation, the contact stated that the Part Number: CWF61-AU000; was installed previously by the same local dealer; however, the contact related the failure to NHTSA Campaign: 25E091000 (Trailer Hitches). The manufacturer was made aware of the failure. The failure mileage was approximately 64,000.
NHTSA complaint #11712104 — an unverified report by a vehicle owner.
The contact owns a 2022 Hyundai Tucson. The contact stated that there was a delay in the operation of the rearview camera to provide an image while reversing. The contact stated that the rearview camera remained activated temporarily while the vehicle was in drive(D). The contact stated that the infotainment system screen turned off and activated functions unintendedly while driving. The vehicle was taken to the dealer, where the infotainment system and the rearview camera were replaced twice; however, the failure persisted. Additionally, the contact stated that while attempting to shift from reverse(R), the gear shifter was sticking and failed to shift to drive(D). The contact was able to shift to drive(D) after several attempts. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.
NHTSA complaint #11689354 — an unverified report by a vehicle owner.
The regulator and motors have failed in all four windows. Two have been replaced with "panel assembly" parts - on 03/24/2022 the parts cost $383.09 and on 10/07/2022 the same [XXX] cost $470.16. I have not yet replaced the back two windows which are held in place by tape. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11527694 — an unverified report by a vehicle owner.
Air Conditioning Unit is not working properly. I am spending over 1500.00 to have the defective unit replaced. I find it unreasonable that I should spend that amount to repair something that the company should include in a recall campaign.
NHTSA complaint #11471922 — an unverified report by a vehicle owner.
Wireless Apple Carplay disconnects randomly causing loss of onscreen maps and turn by turn directions. Hands free phone calls are also dropped. This creates a very dangerous, not to mention annoying situation when driving in busy traffic and depending on the map guidance. It has caused me to take my attention off the road trying to get the system to reconnect so I do not miss an exit or turn. Many others with the same make/model vehicle are complaining of this same defect on the internet. Today it happened 20-30 times on a 3hr trip. Most times it reconnects on its own after a some time. Sometimes I have to manually hard reboot the infotainment system to get it back. I have been to the dealer and have called Hyundai care. No one seems to know what the issue is. They just kind of give me the runaround. The dealer admitted there is a problem but had no solution. Carplay is supposed to make driving safer by putting your phone GPS etc on the car screen for safe hands free operation. These disconnects are going to get someone killed.
NHTSA complaint #11436339 — an unverified report by a vehicle owner.
I HAVE A 2016 TUCSON SPORT WITH 62000 MILES ON IT. I'VE BEEN HAVING ISSUES WITH THE AC BLOWING HOT AIR ON AND OFF FOR A FEW MONTHS.. I TOOK IT TO A HYUNDAI DEALERSHIP AND THEY REPLACED A DEFECTIVE COMPRESSOR, THE TORQUE LIMITER HAD INTERNALLY SHEARED DUE TO BINDING. NOW 4.5 MONTHS LATER IT'S BLOWING HOT AIR AGAIN. I'VE ALSO HAD TO HAVE THE ELECTRICAL SYSTEM FIXED, THE STEERING COLUMN, HOUSING, AND MDPS MODULE ASSEMBLY REPLACED AS WELL.
NHTSA complaint #11352028 — an unverified report by a vehicle owner.
I HAVE A 2016 TUCSON SPORT WITH 62000 MILES ON IT. I'VE BEEN HAVING ISSUES WITH THE AC BLOWING HOT AIR ON AND OFF FOR A FEW MONTHS.. I TOOK IT TO A HYUNDAI DEALERSHIP AND THEY REPLACED A DEFECTIVE COMPRESSOR, THE TORQUE LIMITER HAD INTERNALLY SHEARED DUE TO BINDING. NOW 4.5 MONTHS LATER IT'S BLOWING HOT AIR AGAIN. I'VE ALSO HAD TO HAVE THE ELECTRICAL SYSTEM FIXED, THE STEERING COLUMN, HOUSING, AND MDPS MODULE ASSEMBLY REPLACED AS WELL.
NHTSA complaint #11352028 — an unverified report by a vehicle owner.
DRIVING ON THE EXPRESSWAY, I HEARD AIR COMING THROUGH MY MOONROOF. OPENED SUNSHADE & SUDDENLY, SUNSHADE BUSTS OPEN & I SEE NO GLASS AT ALL. INSTANTLY LOOK IN REARVIEW MIRROR THINKING SUNSHADE FLEW ONTO THE ROAD, BUT SAW NOTHING. THANK GOODNESS B/C THIS SITUATION COULD'VE BEEN SO MUCH WORSE THAN IT ALREADY IS. GO TO DEALERSHIP & WAS TOLD IT'S A RECALL PRODUCT & TOLD ME WHICH REPAIR SHOP TO GO TO. HEARD BACK FROM REPAIR SHOP NEXT DAY (3/29); THEY SAID I'D HAVE TO PAY $180 (PUTTING FABRIC ON SUNSHADE & SERVICE MAINTENANCE). I WAS SHOCKED B/C I WASN'T EXPECTING TO PAY FOR A RECALL PRODUCT. CALL WEBASTO TO SEE IF THEY'LL REIMBURSE ME & THEY SAID THEY ONLY COVER PARTS. THIS SHOULDN'T BE THE CASE; IT'S THEIR BAD PRODUCT & THEY NEED TO DO WHATEVER THEY CAN TO FIX IT. WAS ALSO INFORMED THE PARTS NEEDED TO BE ORDERED. FIND OUT TODAY THAT WEBASTO DIDN'T HAVE A PART & IT WOULDN'T GET TO THE REPAIR COMPANY UNTIL THURS (4/9) OR FRI (4/10) OF THIS WEEK. HAD TO GET A RENTAL CAR B/C I NEEDED TO TAKE CARE OF PERSONAL STUFF & I COULDN'T KEEP INCONVENIENCING FRIENDS. CALLED WEBASTO HOPING THEY COULD AT LEAST REIMBURSE ME FOR A RENTAL CAR (WAIT TIME WAS ON THEM). THEY ALREADY WOULDN'T COVER THE COST FOR THE $180. WELL, THEY TOLD ME THEY WOULDN'T REIMBURSE ME FOR THE RENTAL. CHECKED W/ MY INSURANCE CO. & THEY WOULDN'T EITHER. IT'S GOING ON 10 DAYS NOW W/O MY CAR & I PROBABLY WON'T GET IT BACK UNTIL FRI (4/10) OR MON (4/12), WHICH WOULD PUT ME AT 13-16 DAYS. THIS IS DEFINITELY NOT BEING TAKEN CARE OF IN A TIMELY MANNER. I HOPE YOU UNDERSTAND MY FRUSTRATION. I FEEL LIKE I'M BEING BLAMED SINCE I'M HAVING TO SPEND $380 ALL B/C THE PRODUCT WAS DEFECTED TO BEGIN WITH; NONE OF THIS WAS MY FAULT. I'D BE APPRECIATIVE IF THE COST OF MY RENTAL CAR & REPAIR SHOP FEE BE REIMBURSED TO ME. I DON'T FEEL LIKE THAT'S TOO MUCH TO ASK FOR, AS THIS IS A HUGE INCONVENIENCE.
NHTSA complaint #10704348 — an unverified report by a vehicle owner.
TODAY, MY 2012 TUCSON NEEDED A TIRE PUT BACK ON, AFTER USING A SPARE. ON ASPHALT, LEVEL GROUND, I USED THE JACK THAT CAME WITH MY VEHICLE ALIGNED AS DIRECTED, AND SLOWLY LIFTED THE CAR, DRIVER FRONT. THE SPARE TIRE CAME OFF EASILY, WITHOUT PROBLEMS. AS I ALIGNED THE TIRE TO PUT ON, THE JACK FAILED, TWISTING OUTWARDS AND COLLAPSING, TWISTING MY RIGHT WRIST BADLY. I HAD A JACK STAND UNDER THE CAR, OR I COULD HAVE BEEN SERIOUSLY HURT. HOWEVER, THE JACK STAND HAD BEEN ALIGNED FOR THE CAR WHEN THE JACK WAS LIFTING IT. BECAUSE THE JACK FAILED IT NO LONGER ALIGNED WITH THE LIFT POINT, AND PUSHED INTO THE SOFT FLOOR PLATE NEXT TO IT. THE FAILURE OF THIS JACK IS COMPLETELY HYUNDAI'S FAULT. I ALSO WORRY THAT OTHER PEOPLE COULD BE HURT BY THESE FAULTY JACKS. I HAVE SEEN OTHER REPORTS MADE ABOUT THIS SAME ISSUE, NOW THAT I HAVE DONE RESEARCH.
NHTSA complaint #10577255 — an unverified report by a vehicle owner.
I WAS HAVING MY CAR CLEANED AFTER A WEEK AT THE BEACH AND THE LITTLE PLASTIC CIRCLE THAT HOLD THE FLOOR MATS IN PLACE CAME OFF OF THE FLOOR MAT. NOW WHEN I DRIVE THE FLOOR MAT IS CONSTANTLY RIDING UP ONTO THE GAS PEDAL. I CALLED HYUNDAI AND THEY SAID THERE WAS NOTHING THEY COULD DO AND I'D HAVE TO PURCHASE A WHOLE NEW SET OF FLOOR MATS FOR OVER $100. THE CAR WAS JUST OVER A YEAR OLD AT THE TIME.... NOW I HAVE HAD TO TAKE THE FLOOR MAT OUT BECAUSE I AM AFRAID THE GAS PEDAL WILL GET STUCK OR THE FLOOR MAT WILL PREVENT ME FROM USING THE BRAKE PROPERLY.
NHTSA complaint #10560928 — an unverified report by a vehicle owner.