Owners have filed 450 complaints
about the 2025 Hyundai Tucson with NHTSA between 2024 and 2026.
The largest single group is the driver assist & collision avoidance.
Across this model's run it ranks 2 of 22 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 58
Against the median year of the Hyundai Tucson. 50 means typical for this
model; 100 means roughly double.
Severity — 100
20.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
100% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Warnings
7939.7%
Automatic Emergency Braking
7638.2%
Adaptive Cruise Control
199.5%
Instrument Cluster/Panel
63.0%
Warning
52.5%
Assist
52.5%
Body
52.5%
Blind Spot Detection
42.0%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
717.9%
1,000 – 9,999 miles
1948.7%
10,000 – 24,999 miles
1333.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 2024peak 52Aug 2026
Recalls on the 2025 Hyundai Tucson
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
26V400000
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Tucson, Tucson Hybrid, Tucson Plug-In Hybrid Electric (PHEV) vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Risk: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tucson, Tucson Hybrid, and Tucson Plug-In Hybrid Electric (PHEV) vehicles. Software in the front cameras may cause the forward collision avoidance system to activate prematurely and unexpectedly apply the brakes.
Risk: Unexpected braking increases the risk of a crash.
25V809000
AIR BAGS:SIDE/WINDOW:CURTAIN
Hyundai Motor America (Hyundai) is recalling certain 2025 Tucson, 2025-2026 Santa Cruz, Santa Fe, Santa Fe Hybrid, and 2026 Genesis GV70 vehicles. The side curtain air bags may not have been installed properly, which can cause the air bags not to deploy as intended.
Risk: Side curtain air bags that do not deploy as intended increase the risk of injury in a crash.
25V549000
ENGINE AND ENGINE COOLING:CRITICAL FASTENERS
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Tucson and Santa Fe vehicles. The connecting rod bolts in the engine may have been improperly tightened, which can cause a loss of drive power and engine damage, possibly resulting in an oil leak.
Risk: A loss of drive power increases the risk of a crash. An oil leak in the presence of hot engine components can increase the risk of an engine compartment fire.
24V877000
ELECTRICAL SYSTEM:WIRING
Hyundai Motor America (Hyundai) is recalling certain 2025 Tucson and Santa Cruz vehicles. The console extension wiring assembly may be routed improperly, allowing the transmission to be shifted out of Park without applying the brake pedal.
Risk: A transmission that can shift out of Park without applying the brake pedal can result in a vehicle roll away, increasing the risk of a crash.
24V691000
EQUIPMENT:OTHER:LABELS
Hyundai Motor America (Hyundai) is recalling certain 2025 Tucson vehicles. The glove box air bag warning label may be missing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: Without the glove box label, operators may be unaware of the increased risks that an air bag poses to an infant or child in the front seat, increasing the risk of injury to occupants.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202630826,948 units in Canada
Lights And Instruments
Issue: On certain vehicles, a software problem could cause the instrument panel cluster to reboot while driving. As a result, you may not be able to see certain information about the vehicle, including the speedometer, fuel gauge, warning lights and malfunction tell-tales. Note: This recall only affects hybrid (HEV) and plug-in hybrid (PHEV) models equipped with a heads-up display. Safety Risk: Warnings, tell-tales and gauges that don't display could increase the risk of a crash. Corrective Actions: Hyundai will notify owners in writing and send a wireless over-the-air software update to eligible vehicles to update the instrument panel cluster software. Alternatively, you may schedule an appointment to have the update performed at a Hyundai dealership.
Recall 202623881,646 units in Canada
Other
Issue: On certain vehicles, a software problem with the front camera could cause the forward collision avoidance (FCA) system to apply the vehicle's brakes suddenly. Note: For the Tucson model, this recall affects gas, hybrid (HEV) and plug-in hybrid (PHEV) models. Safety Risk: A vehicle that brakes suddenly when there's no risk of a collision could increase the risk of a crash. Corrective Actions: Hyundai will notify owners in writing and advise you to take your vehicle to a dealership to update the front camera software.
Recall 20260338,879 units in Canada
Visual System
Issue: On certain vehicles, a software problem could cause the instrument panel cluster to reboot while driving. As a result, you may not be able to see certain information about the vehicle, including the speedometer, fuel gauge, tire pressure monitoring system (TPMS), warning lights and malfunction tell-tales. Note : For the Santa Fe model, this recall only affects the hybrid model. For the Palisade model, both gas and hybrid models are affected. For the Tucson model, gas, hybrid and plug-in hybrid (PHEV) models are affected. Safety Risk: Warnings, tell-tales and gauges that don't display could increase the risk of a crash. Corrective Actions: Hyundai will notify owners in writing and send a wireless over-the-air software update to eligible vehicles to update the instrument panel cluster software. Alternatively, you may schedule an appointment to have the update performed at a Hyundai dealership.
Recall 202564625 units in Canada
Airbag
Issue: On certain vehicles, the side curtain airbags may not have been installed properly. As a result, the airbag(s) may not inflate properly in a crash. Safety Risk: A side curtain airbag that doesn't work properly could increase the risk of injury in a crash. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to reinstall the side curtain airbags properly.
Reports where the owner recorded a crash, a fire, an injury or a death.
Somerset, NJCrash1 injured
EXTERIOR LIGHTING
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at various speeds, the Forward Collision Avoidance Assist (FCA) warning light was intermittently illuminated. The dealer was notified of the failure and attributed the issue to inclement weather. The contact stated that while stopped, the vehicle was rear-ended because the brake lights failed to illuminate. The contact sustained lower back and shoulder injuries, was transported by ambulance to the hospital, and required ongoing injection treatments. A Police report was filed. The vehicle was towed to a dealer and repaired for rear-end and passenger-side damages; however, the cause of the brake lights' failure was not determined. Additionally, the contact stated that while attempting to accelerate from a complete stop at a traffic light, the vehicle stalled and was struck on the front driver's side by another vehicle. The crash caused the vehicle to spin, and the front end detached. The air bags failed to deploy, and a system failure message was displayed. The contact sought medical attention the following day. The contact sustained a dislodged left thumb bone which required surgery, a cast, and injections for left arm pain, as well as shoulder, neck, hip, and aggravated lower back pain. A Police report was filed. The second failure had occurred at [XXX]. The vehicle was towed to the auto body shop at the dealer and repaired; however, neither the dealer nor the insurance adjuster determined the cause of the vehicle stalling. The contact associated the failure with an unknown recall notification. The manufacturer was not notified of the failures. The failure mileage was unknown. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11755414 — an unverified report by a vehicle owner.
Somerset, NJCrash1 injured
ELECTRICAL SYSTEM
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at various speeds, the Forward Collision Avoidance Assist (FCA) warning light was intermittently illuminated. The dealer was notified of the failure and attributed the issue to inclement weather. The contact stated that while stopped, the vehicle was rear-ended because the brake lights failed to illuminate. The contact sustained lower back and shoulder injuries, was transported by ambulance to the hospital, and required ongoing injection treatments. A Police report was filed. The vehicle was towed to a dealer and repaired for rear-end and passenger-side damages; however, the cause of the brake lights' failure was not determined. Additionally, the contact stated that while attempting to accelerate from a complete stop at a traffic light, the vehicle stalled and was struck on the front driver's side by another vehicle. The crash caused the vehicle to spin, and the front end detached. The air bags failed to deploy, and a system failure message was displayed. The contact sought medical attention the following day. The contact sustained a dislodged left thumb bone which required surgery, a cast, and injections for left arm pain, as well as shoulder, neck, hip, and aggravated lower back pain. A Police report was filed. The second failure had occurred at [XXX]. The vehicle was towed to the auto body shop at the dealer and repaired; however, neither the dealer nor the insurance adjuster determined the cause of the vehicle stalling. The contact associated the failure with an unknown recall notification. The manufacturer was not notified of the failures. The failure mileage was unknown. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11755414 — an unverified report by a vehicle owner.
Somerset, NJCrash1 injured
FORWARD COLLISION AVOIDANCE
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at various speeds, the Forward Collision Avoidance Assist (FCA) warning light was intermittently illuminated. The dealer was notified of the failure and attributed the issue to inclement weather. The contact stated that while stopped, the vehicle was rear-ended because the brake lights failed to illuminate. The contact sustained lower back and shoulder injuries, was transported by ambulance to the hospital, and required ongoing injection treatments. A Police report was filed. The vehicle was towed to a dealer and repaired for rear-end and passenger-side damages; however, the cause of the brake lights' failure was not determined. Additionally, the contact stated that while attempting to accelerate from a complete stop at a traffic light, the vehicle stalled and was struck on the front driver's side by another vehicle. The crash caused the vehicle to spin, and the front end detached. The air bags failed to deploy, and a system failure message was displayed. The contact sought medical attention the following day. The contact sustained a dislodged left thumb bone which required surgery, a cast, and injections for left arm pain, as well as shoulder, neck, hip, and aggravated lower back pain. A Police report was filed. The second failure had occurred at [XXX]. The vehicle was towed to the auto body shop at the dealer and repaired; however, neither the dealer nor the insurance adjuster determined the cause of the vehicle stalling. The contact associated the failure with an unknown recall notification. The manufacturer was not notified of the failures. The failure mileage was unknown. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11755414 — an unverified report by a vehicle owner.
Grand Rapids, MICrash
SERVICE BRAKES
The automatic emergency braking system activated early and aggressively causing a rear end collision. It is available for inspection upon request. While driving in busy traffic on a highway I was lightly braking to avoid sudden stops or unexpected movements of the vehicle while traveling between 20-30 mph. The vehicle then activated the emergency braking system and came to a sudden and unexpected complete stop. This sudden stoppage caused myself and my passenger to be thrown forward harshly against the seatbelts. Additionally I was unable to steer the vehicle towards the side of the road as the wheel had locked and avoid an SUV that was rapidly approaching my rear. This SUV subsequently rear ended me. The actual collision was minor thankfully due to the low speed of the traffic, but could have been much more severe if traffic conditions had been different. Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet. (I am in the process of this right now, but because my car was in a collision the dealer will not fix the recall or inspect the vehicle until the collision damage is fixed) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? See previous answer Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The vehicle had not exhibited any issues prior to this sudden stopping.
NHTSA complaint #11749404 — an unverified report by a vehicle owner.
Grand Rapids, MICrash
FORWARD COLLISION AVOIDANCE: WARNINGS
The automatic emergency braking system activated early and aggressively causing a rear end collision. It is available for inspection upon request. While driving in busy traffic on a highway I was lightly braking to avoid sudden stops or unexpected movements of the vehicle while traveling between 20-30 mph. The vehicle then activated the emergency braking system and came to a sudden and unexpected complete stop. This sudden stoppage caused myself and my passenger to be thrown forward harshly against the seatbelts. Additionally I was unable to steer the vehicle towards the side of the road as the wheel had locked and avoid an SUV that was rapidly approaching my rear. This SUV subsequently rear ended me. The actual collision was minor thankfully due to the low speed of the traffic, but could have been much more severe if traffic conditions had been different. Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet. (I am in the process of this right now, but because my car was in a collision the dealer will not fix the recall or inspect the vehicle until the collision damage is fixed) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? See previous answer Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The vehicle had not exhibited any issues prior to this sudden stopping.
NHTSA complaint #11749404 — an unverified report by a vehicle owner.
The automatic emergency braking system activated early and aggressively causing a rear end collision. It is available for inspection upon request. While driving in busy traffic on a highway I was lightly braking to avoid sudden stops or unexpected movements of the vehicle while traveling between 20-30 mph. The vehicle then activated the emergency braking system and came to a sudden and unexpected complete stop. This sudden stoppage caused myself and my passenger to be thrown forward harshly against the seatbelts. Additionally I was unable to steer the vehicle towards the side of the road as the wheel had locked and avoid an SUV that was rapidly approaching my rear. This SUV subsequently rear ended me. The actual collision was minor thankfully due to the low speed of the traffic, but could have been much more severe if traffic conditions had been different. Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet. (I am in the process of this right now, but because my car was in a collision the dealer will not fix the recall or inspect the vehicle until the collision damage is fixed) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? See previous answer Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The vehicle had not exhibited any issues prior to this sudden stopping.
NHTSA complaint #11749404 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Ann Arbor, MI
ELECTRICAL SYSTEM
The instrument cluster malfunctioned suddenly leaving the control panel completely black (no odometer, speedometer, speed range, turn signal indicators, etc.). The driver was therefore unable to know what speed they were driving, how much fuel remained, and lacked any sort of signal that turn signals/blinkers were on or off. It was unsafe to drive and impossible to accurately comply with legal speed limits. Local Hyundai dealership inspected the car and confirmed that the cluster had to be replaced, which they did (required 11 total days of being unable to use the car).
NHTSA complaint #11758946 — an unverified report by a vehicle owner.
Hopewell, VA
FORWARD COLLISION AVOIDANCE: WARNINGS
My 2025 Hyundai Tucson (VIN [XXX]) has been out of service since [XXX] (over 60 days) at CMA’s Colonial Hyundai in South Chesterfield, Virginia, waiting for a front camera related to safety Recall 302 (NHTSA Campaign 26V316 – Front View Camera FCA Update). The dealership previously replaced the front camera, but the issue was not resolved. They then ordered a new camera that remains on backorder with no firm ETA. I have been provided a rental during this time. Hyundai assigned Case #[XXX]. I have provided formal written notice under Virginia lemon law demanding a buyback because the vehicle has been out of service far beyond the 30-day threshold. The safety-related defect remains unrepaired. Components involved: Forward Collision Avoidance / Front Camera / Automatic Emergency Braking INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11758709 — an unverified report by a vehicle owner.
Mountain View, CA
ELECTRICAL SYSTEM
COMPONENT: Infotainment main display screen. Still installed and available for inspection. FAILURE: The screen intermittently flickers, then goes blank with static. Occurs at unpredictable intervals including while driving. Ongoing and unrepaired. SAFETY RISK: The display is centered in the dashboard and houses the backup camera and vehicle controls. Flickering and static while driving creates a visual distraction, and the backup camera is unavailable when the screen goes blank. The malfunction now occurs often enough that it interferes with normal driving. REPRODUCED BY DEALER: Not reproduced during any service visit. Reported to three Hyundai dealerships: Pedder Hyundai, San Diego (May 2025): could not replicate, but accepted my video evidence and ordered parts. I relocated before the repair was completed. Hyundai Mountain View, CA ([XXX]): could not replicate. Declined to perform a diagnostic or open a warranty claim despite the same video evidence. Stevens Creek Hyundai, Santa Clara (Invoice [XXX], Aug 18-20 2026): road tested, unable to verify. Found stored code c2a2397, history in front camera menu. Infotainment software at current level. Road tested 94 miles without recurrence. Technician wrote: "If issue re-occurs, we recommend returning the vehicle to us for further diagnosis." No cause identified, no repair performed. Charged $315. I have provided video of the screen failing while driving to the dealerships and to Hyundai Motor America. INSPECTED BY MANUFACTURER: Inspected by the three dealerships above. Case opened with Hyundai Motor America Consumer Assistance in June 2026, unresolved with no written determination. Not inspected by police or insurance. WARNING LAMPS: None. No dashboard messages accompany the failure and it occurs without prior indication. First observed approximately May 2025, within weeks of delivery (delivered [XXX]). Current mileage 21,389. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11758628 — an unverified report by a vehicle owner.
Belchertown, MA
VISIBILITY/WIPER
The windshield wipers will only go up once they have fully gone down all the way. Therefore, when snow (or something else) gets stuck below the windshield wipers while they are in use, they cannot go all the way down, and they will therefore not go back up again. The wipers become inoperable while trying to complete their cycle, and stay stuck in place creating extremely unsafe conditions. This incident occurred numerous times while in the snow, where a large chunk of snow or ice prevented the wipers from going all the way down, and the wipers would not work to remove additional falling snow until I pulled over and cleared the area below the wipers. I contacted HyundaiUSA and they said I had to go to dealer to address this issue, but the problem is not a manufacturing problem or broken part with my car, it is a design flaw that significantly impacts safety.
NHTSA complaint #11758256 — an unverified report by a vehicle owner.
Apex, NC
WHEELS
Vehicle: 2025 Hyundai Tucson SEL Mileage: Approximately 14,500 miles Tire: Original factory-installed 235/60R18 Incident Date: August 13, 2026 Time: Approximately 2:24 PM Location: US 751 near Garrett Road, North Carolina Injuries: None At approximately 2:24 PM on August 13, 2026, a 2025 Hyundai Tucson SEL with approximately 14,500 miles experienced a sudden front driver’s-side tire blowout while being driven on US 751 near Garrett Road in North Carolina. The vehicle was equipped with the original factory-installed 235/60R18 tires. The tire failed suddenly while the vehicle was being driven, creating a significant safety concern and potential loss of vehicle control. No injuries were reported. I went to the location to assist. Initially, I believed the damage was limited to the tire. The damaged tire was replaced so the vehicle could be driven safely, and the tires were subsequently replaced at a tire shop. After the incident, an unusual and persistent noise developed from the front driver’s-side area. Because the noise continued after the tire replacement, the vehicle was taken to a repair facility for further inspection. The vehicle is currently at the repair facility, and I am waiting for the inspection and repair findings. I do not yet have the mechanic’s final diagnosis regarding the source of the noise or whether there is additional mechanical damage. The front driver’s-side wheel/rim also sustained visible scratches and damage during the incident. I have photographs documenting the damaged tire and wheel, although the original damaged tire has already been replaced and is no longer in my possession. Given that the vehicle had only approximately 14,500 miles and the tire was an original factory-installed tire, I am concerned about the safety implications of a sudden tire failure on a relatively new vehicle. I am submitting this complaint to NHTSA so that this incident can be documented and evaluated for any potential safety issue or pattern involving t
NHTSA complaint #11757284 — an unverified report by a vehicle owner.
Burnside, KY
UNKNOWN OR OTHER
I was sold this vehicle as new. Then I look it up and it has these recalls. They should have to buy it back
NHTSA complaint #11756929 — an unverified report by a vehicle owner.
Burnside, KY
SERVICE BRAKES
I was sold this vehicle as new. Then I look it up and it has these recalls. They should have to buy it back
NHTSA complaint #11756929 — an unverified report by a vehicle owner.
Lakewood, CO
UNKNOWN OR OTHER
My 2025 Hyundai Tucson required the front brake rotors to be resurfaced at approximately 12,200 miles. The Hyundai dealership diagnosed the rotors as overheated and warped, despite the brake pads being in good condition. The repair occurred before Hyundai issued Recall 302 (NHTSA Recall 26V-316). Hyundai Recall 302 identifies a defect in the Forward Collision-Avoidance (FCA) system’s front-camera software that can cause the FCA system to engage earlier than expected and potentially result in sudden braking. Hyundai’s FCA system is capable of automatically applying the brakes. I am concerned that premature or unintended brake application associated with this recalled software condition may have contributed to excessive brake heat and premature overheating/warping of my front rotors. I am NOT claiming that this causal relationship has been established. Rather, I am reporting a potential safety defect and asking NHTSA to evaluate whether there may be a relationship. The dealership confirmed that the rotors were overheated/warped but characterized the condition as wear and tear. Hyundai Motor America subsequently denied my reimbursement request on the same basis. I have repeatedly asked Hyundai to evaluate whether Recall 302 could have contributed to the brake condition, but Hyundai has not acknowledged or technically addressed this potential relationship. The original rotors are no longer available for inspection because they were resurfaced during the repair. The dealership performed and documented the diagnosis and repair. I am submitting this complaint because I believe the combination of premature rotor overheating/warping at only 12,200 miles and a subsequently identified FCA defect involving unexpected braking warrants investigation.
NHTSA complaint #11755663 — an unverified report by a vehicle owner.
Lakewood, CO
SERVICE BRAKES
My 2025 Hyundai Tucson required the front brake rotors to be resurfaced at approximately 12,200 miles. The Hyundai dealership diagnosed the rotors as overheated and warped, despite the brake pads being in good condition. The repair occurred before Hyundai issued Recall 302 (NHTSA Recall 26V-316). Hyundai Recall 302 identifies a defect in the Forward Collision-Avoidance (FCA) system’s front-camera software that can cause the FCA system to engage earlier than expected and potentially result in sudden braking. Hyundai’s FCA system is capable of automatically applying the brakes. I am concerned that premature or unintended brake application associated with this recalled software condition may have contributed to excessive brake heat and premature overheating/warping of my front rotors. I am NOT claiming that this causal relationship has been established. Rather, I am reporting a potential safety defect and asking NHTSA to evaluate whether there may be a relationship. The dealership confirmed that the rotors were overheated/warped but characterized the condition as wear and tear. Hyundai Motor America subsequently denied my reimbursement request on the same basis. I have repeatedly asked Hyundai to evaluate whether Recall 302 could have contributed to the brake condition, but Hyundai has not acknowledged or technically addressed this potential relationship. The original rotors are no longer available for inspection because they were resurfaced during the repair. The dealership performed and documented the diagnosis and repair. I am submitting this complaint because I believe the combination of premature rotor overheating/warping at only 12,200 miles and a subsequently identified FCA defect involving unexpected braking warrants investigation.
NHTSA complaint #11755663 — an unverified report by a vehicle owner.
Lakewood, CO
FORWARD COLLISION AVOIDANCE: WARNINGS
My 2025 Hyundai Tucson required the front brake rotors to be resurfaced at approximately 12,200 miles. The Hyundai dealership diagnosed the rotors as overheated and warped, despite the brake pads being in good condition. The repair occurred before Hyundai issued Recall 302 (NHTSA Recall 26V-316). Hyundai Recall 302 identifies a defect in the Forward Collision-Avoidance (FCA) system’s front-camera software that can cause the FCA system to engage earlier than expected and potentially result in sudden braking. Hyundai’s FCA system is capable of automatically applying the brakes. I am concerned that premature or unintended brake application associated with this recalled software condition may have contributed to excessive brake heat and premature overheating/warping of my front rotors. I am NOT claiming that this causal relationship has been established. Rather, I am reporting a potential safety defect and asking NHTSA to evaluate whether there may be a relationship. The dealership confirmed that the rotors were overheated/warped but characterized the condition as wear and tear. Hyundai Motor America subsequently denied my reimbursement request on the same basis. I have repeatedly asked Hyundai to evaluate whether Recall 302 could have contributed to the brake condition, but Hyundai has not acknowledged or technically addressed this potential relationship. The original rotors are no longer available for inspection because they were resurfaced during the repair. The dealership performed and documented the diagnosis and repair. I am submitting this complaint because I believe the combination of premature rotor overheating/warping at only 12,200 miles and a subsequently identified FCA defect involving unexpected braking warrants investigation.
NHTSA complaint #11755663 — an unverified report by a vehicle owner.
Somerset, NJCrash1 injured
EXTERIOR LIGHTING
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at various speeds, the Forward Collision Avoidance Assist (FCA) warning light was intermittently illuminated. The dealer was notified of the failure and attributed the issue to inclement weather. The contact stated that while stopped, the vehicle was rear-ended because the brake lights failed to illuminate. The contact sustained lower back and shoulder injuries, was transported by ambulance to the hospital, and required ongoing injection treatments. A Police report was filed. The vehicle was towed to a dealer and repaired for rear-end and passenger-side damages; however, the cause of the brake lights' failure was not determined. Additionally, the contact stated that while attempting to accelerate from a complete stop at a traffic light, the vehicle stalled and was struck on the front driver's side by another vehicle. The crash caused the vehicle to spin, and the front end detached. The air bags failed to deploy, and a system failure message was displayed. The contact sought medical attention the following day. The contact sustained a dislodged left thumb bone which required surgery, a cast, and injections for left arm pain, as well as shoulder, neck, hip, and aggravated lower back pain. A Police report was filed. The second failure had occurred at [XXX]. The vehicle was towed to the auto body shop at the dealer and repaired; however, neither the dealer nor the insurance adjuster determined the cause of the vehicle stalling. The contact associated the failure with an unknown recall notification. The manufacturer was not notified of the failures. The failure mileage was unknown. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11755414 — an unverified report by a vehicle owner.
Somerset, NJCrash1 injured
ELECTRICAL SYSTEM
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at various speeds, the Forward Collision Avoidance Assist (FCA) warning light was intermittently illuminated. The dealer was notified of the failure and attributed the issue to inclement weather. The contact stated that while stopped, the vehicle was rear-ended because the brake lights failed to illuminate. The contact sustained lower back and shoulder injuries, was transported by ambulance to the hospital, and required ongoing injection treatments. A Police report was filed. The vehicle was towed to a dealer and repaired for rear-end and passenger-side damages; however, the cause of the brake lights' failure was not determined. Additionally, the contact stated that while attempting to accelerate from a complete stop at a traffic light, the vehicle stalled and was struck on the front driver's side by another vehicle. The crash caused the vehicle to spin, and the front end detached. The air bags failed to deploy, and a system failure message was displayed. The contact sought medical attention the following day. The contact sustained a dislodged left thumb bone which required surgery, a cast, and injections for left arm pain, as well as shoulder, neck, hip, and aggravated lower back pain. A Police report was filed. The second failure had occurred at [XXX]. The vehicle was towed to the auto body shop at the dealer and repaired; however, neither the dealer nor the insurance adjuster determined the cause of the vehicle stalling. The contact associated the failure with an unknown recall notification. The manufacturer was not notified of the failures. The failure mileage was unknown. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11755414 — an unverified report by a vehicle owner.
Somerset, NJCrash1 injured
FORWARD COLLISION AVOIDANCE
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at various speeds, the Forward Collision Avoidance Assist (FCA) warning light was intermittently illuminated. The dealer was notified of the failure and attributed the issue to inclement weather. The contact stated that while stopped, the vehicle was rear-ended because the brake lights failed to illuminate. The contact sustained lower back and shoulder injuries, was transported by ambulance to the hospital, and required ongoing injection treatments. A Police report was filed. The vehicle was towed to a dealer and repaired for rear-end and passenger-side damages; however, the cause of the brake lights' failure was not determined. Additionally, the contact stated that while attempting to accelerate from a complete stop at a traffic light, the vehicle stalled and was struck on the front driver's side by another vehicle. The crash caused the vehicle to spin, and the front end detached. The air bags failed to deploy, and a system failure message was displayed. The contact sought medical attention the following day. The contact sustained a dislodged left thumb bone which required surgery, a cast, and injections for left arm pain, as well as shoulder, neck, hip, and aggravated lower back pain. A Police report was filed. The second failure had occurred at [XXX]. The vehicle was towed to the auto body shop at the dealer and repaired; however, neither the dealer nor the insurance adjuster determined the cause of the vehicle stalling. The contact associated the failure with an unknown recall notification. The manufacturer was not notified of the failures. The failure mileage was unknown. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11755414 — an unverified report by a vehicle owner.
This is not the first situation NOR the first time it is being "fixed". I took my car in early March for an oil change and informed the representative about the same thing. The time that made me say something is when I was switching lanes and the car must have sensed me being close causing me to stop completely and the car behind me having to hard break and swerve. Rick Case Hyundai in Duluth, Georgia had my car for a MONTH, just for me to experience the same thing over 3 times since then. I received my car in April, and the recall for this wasn't put out until May. I am constantly scared for my life and the passengers I may have lives, as well as the other drivers lives, considering I got this car due to being in a rear end collision. When I took it in April, they CONSTANTLY, drove my car to diagnose it but kept telling me they didn't see the problem, and it wasn't coming up for them on their internal tracking system for their cars(webDCS). Once they finally talked to the CORPORATE field technician, they advised they replace the whole front bumper, including sensors, for the solution. But like stated before, since then I have experienced near crash stops AT LEAST 3 times since then, two of them being in the same month (July 16 and July 28). If this is the same solution, I don't see it being beneficial and I would like to be bought out at this point. Especially if I have to be without my car for a long period of time again.
NHTSA complaint #11753506 — an unverified report by a vehicle owner.
Great River, NY
FORWARD COLLISION AVOIDANCE: WARNINGS
I lease a 2025 Hyundai Tucson SEL. This vehicle has experienced repeated electrical and safety system malfunctions. Display/infotainment failure: The center display has shut off while driving on at least 10-15 separate occasions. This has occurred while I was actively using CarPlay for navigation in an unfamiliar area, causing loss of directions while driving. Forward collision/automatic emergency braking (AEB) malfunction: The AEB system engaged unexpectedly and unpredictably while I was driving on the highway, causing the vehicle to brake suddenly. This resulted in another vehicle rear-ending me. This occurred while I was driving home from a doctor's appointment. I understand this vehicle/system was subject to a manufacturer recall related to this issue. AEB failure to engage when needed: On a separate occasion, while I was backing out of a parking spot, the emergency braking system did not engage or respond when needed, and I narrowly avoided being struck (T-boned) by another vehicle. Warning system malfunction after repair: Following the highway incident, I brought the vehicle to an authorized Hyundai dealer, who performed a front safety system software update. Approximately two days later, while driving on the highway, a dashboard warning appeared related to the front safety system. This warning disabled cruise control and other related features. Dealer inspection/dispute: I brought the vehicle back
NHTSA complaint #11752206 — an unverified report by a vehicle owner.
Great River, NY
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I lease a 2025 Hyundai Tucson SEL. This vehicle has experienced repeated electrical and safety system malfunctions. Display/infotainment failure: The center display has shut off while driving on at least 10-15 separate occasions. This has occurred while I was actively using CarPlay for navigation in an unfamiliar area, causing loss of directions while driving. Forward collision/automatic emergency braking (AEB) malfunction: The AEB system engaged unexpectedly and unpredictably while I was driving on the highway, causing the vehicle to brake suddenly. This resulted in another vehicle rear-ending me. This occurred while I was driving home from a doctor's appointment. I understand this vehicle/system was subject to a manufacturer recall related to this issue. AEB failure to engage when needed: On a separate occasion, while I was backing out of a parking spot, the emergency braking system did not engage or respond when needed, and I narrowly avoided being struck (T-boned) by another vehicle. Warning system malfunction after repair: Following the highway incident, I brought the vehicle to an authorized Hyundai dealer, who performed a front safety system software update. Approximately two days later, while driving on the highway, a dashboard warning appeared related to the front safety system. This warning disabled cruise control and other related features. Dealer inspection/dispute: I brought the vehicle back
NHTSA complaint #11752206 — an unverified report by a vehicle owner.
I lease a 2025 Hyundai Tucson SEL. This vehicle has experienced repeated electrical and safety system malfunctions. Display/infotainment failure: The center display has shut off while driving on at least 10-15 separate occasions. This has occurred while I was actively using CarPlay for navigation in an unfamiliar area, causing loss of directions while driving. Forward collision/automatic emergency braking (AEB) malfunction: The AEB system engaged unexpectedly and unpredictably while I was driving on the highway, causing the vehicle to brake suddenly. This resulted in another vehicle rear-ending me. This occurred while I was driving home from a doctor's appointment. I understand this vehicle/system was subject to a manufacturer recall related to this issue. AEB failure to engage when needed: On a separate occasion, while I was backing out of a parking spot, the emergency braking system did not engage or respond when needed, and I narrowly avoided being struck (T-boned) by another vehicle. Warning system malfunction after repair: Following the highway incident, I brought the vehicle to an authorized Hyundai dealer, who performed a front safety system software update. Approximately two days later, while driving on the highway, a dashboard warning appeared related to the front safety system. This warning disabled cruise control and other related features. Dealer inspection/dispute: I brought the vehicle back
NHTSA complaint #11752206 — an unverified report by a vehicle owner.
at 7,000 milesJonesboro, TN
FORWARD COLLISION AVOIDANCE
The contact owns a 2025 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the brakes independently activated. The contact stated that the vehicle decelerated to 60 MPH and the brake pedal was abnormally firm. The contact stated that the animals in the rear of the vehicle were thrown into the front seat of the vehicle. The contact stated that the seat warmer independently turned on, the touch screen activated and deactivated, and the oil change warning light illuminated. The contact received notification of NHTSA Campaign Number: 26V316000 (Forward Collision Avoidance). The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that the VIN was not associated with the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,000.
NHTSA complaint #11751905 — an unverified report by a vehicle owner.
Murphy, NC
UNKNOWN OR OTHER
Infotainment cluster going black. Hyundai refuses to provide vehicle & won’t diagnose issue even after making appt.
NHTSA complaint #11751452 — an unverified report by a vehicle owner.
Clifton, NJ
ELECTRICAL SYSTEM
I bought my car in for recalls and they performed service. I got down the road when the HUD started going out over bumps. They could not duplicate it when I bought it back after picking it up. This was yesterday 7/16/26. They have had this car for a total of 18 days not including other issues that I have bought it in for. Today I am having issues with the instrument cluster and HUD going out randomly over bumps still. This is exactly what I explained when dropping it for the repair. This is resulting in me not being able to read the instrument cluster since it displays no signal on cluster or goes completely black.
NHTSA complaint #11751042 — an unverified report by a vehicle owner.
Clifton, NJ
ELECTRICAL SYSTEM
The rear door locks and trunk lid do not always unlock. This creates a safety concern for rear passengers because they cannot easily exit the car because door won't unlock. The dealership says issue is intermittent yet it's still happening.
NHTSA complaint #11751049 — an unverified report by a vehicle owner.
Poway, CA
FORWARD COLLISION AVOIDANCE: WARNINGS
I have had nothing but trouble with software issues since the very first recall (software related) on my vehicle, just a few months after I purchased it. I have had a very difficult time having Hyundai address these issues, and recently opened my third case with Hyundai. The issue: On 6/24/26 Peddar Hyundai conducted the software update for the recall regarding the front collision system. Later in the day on 6/24/26 and in the days following, whenever I turned on the car, Googlemaps would automatically pop up on the infotainment screen, the car’s navigation voice (not the googleMaps voice) would instruct me to turn right or left, etc. throughout the drive, despite no route being set. I have a video of this occurring. MOST CONCERNING: 6/25/26 I was pulling out of a parking lot, with no other cars or obstacles in my path, going slowly, and the automatic braking system ground the car to a stop. There was no warning on the dash. It took a few seconds before the car would allow me to accelerate. This is the very problem the software update was supposed to fix. 7/2/26 I was using GoogleMaps navigation at night and as I was driving, the infotainment system went blank and I had no navigation. After a minute or so the map came back on, but it was just spinning in circles and couldn’t right itself. Additional issues: the infotainment system randomly keeps popping up the question, asking if I want to open Google Maps. Sometimes when using the parking camera, an informational window keeps popping up stating “Press the button to display the camera view, or press and hold to activate the parking assist system”. I use this function every day, but for some reason, at times it keeps trying to teach me how to use it. (These types of glitches have happened before after software updates.) 6/26/26 I opened a case with Hyundai. Case number 42790134. I have yet to hear from them. I've called several times and they won't return my call or address this safety issue.
NHTSA complaint #11750475 — an unverified report by a vehicle owner.
I have had nothing but trouble with software issues since the very first recall (software related) on my vehicle, just a few months after I purchased it. I have had a very difficult time having Hyundai address these issues, and recently opened my third case with Hyundai. The issue: On 6/24/26 Peddar Hyundai conducted the software update for the recall regarding the front collision system. Later in the day on 6/24/26 and in the days following, whenever I turned on the car, Googlemaps would automatically pop up on the infotainment screen, the car’s navigation voice (not the googleMaps voice) would instruct me to turn right or left, etc. throughout the drive, despite no route being set. I have a video of this occurring. MOST CONCERNING: 6/25/26 I was pulling out of a parking lot, with no other cars or obstacles in my path, going slowly, and the automatic braking system ground the car to a stop. There was no warning on the dash. It took a few seconds before the car would allow me to accelerate. This is the very problem the software update was supposed to fix. 7/2/26 I was using GoogleMaps navigation at night and as I was driving, the infotainment system went blank and I had no navigation. After a minute or so the map came back on, but it was just spinning in circles and couldn’t right itself. Additional issues: the infotainment system randomly keeps popping up the question, asking if I want to open Google Maps. Sometimes when using the parking camera, an informational window keeps popping up stating “Press the button to display the camera view, or press and hold to activate the parking assist system”. I use this function every day, but for some reason, at times it keeps trying to teach me how to use it. (These types of glitches have happened before after software updates.) 6/26/26 I opened a case with Hyundai. Case number 42790134. I have yet to hear from them. I've called several times and they won't return my call or address this safety issue.
NHTSA complaint #11750475 — an unverified report by a vehicle owner.
Duluth, GA
ELECTRICAL SYSTEM
I purchased a 2025 Hyundai Tucson in March of 2026. Shortly after the purchase the screen began to malfunction. The screen glitches continuously while driving and there is no way to turn it off. This creates a significant distraction and raises serious concerns about driver safety. Especially driving at night. The screen turns completely dark then all of a sudden comes back in super bright. Because of the glitching there is no way to get to the setting to possibly turn the brightness down. It also creates a loud noise for about 10 minutes then resets itself and start all over again. I notice there was a recall about the screens glitching previously and I reached out to Hyundai and they informed my VIN wasn’t apart of the recall so there was nothing that could be done. Because the vehicle is over 60K miles I am not able to use the factory warranty. I believe it is unreasonable for a vehicle that is only a 2025 model to experience a major electronic failure after such a short period of ownership. Regardless of warranty limitations, consumers should be able to expect that critical vehicle systems, particularly those affecting safe operation, will function properly. I respectfully request that Hyundai and/or the selling dealership review this matter and provide goodwill assistance by covering the diagnostic fee and repairing or replacing the defective infotainment screen. I believe this would be a fair resolution considering the age of the vehicle, the timing of the failure, and the potential safety implications. I have taken a few screenshots of the video I recorded to show what is happening. I am not able to upload the video so you can hear the loud noise it makes.
NHTSA complaint #11750440 — an unverified report by a vehicle owner.
Schenectady, NY
SERVICE BRAKES
I was intending to make a left hand turn out of a dinner parking lot. As I approached the exit, I saw that a car was about to drive past me preventing me from making that turn, so I put my foot on the brake pedal to stop my car and let the vehicle safely pass in front of me. But the brake did not work. It did not stop my car. The pedal felt limp not firm I turned sharply to the left to avoid striking the other vehicle. Fortunately no other cars were coming in either direction. I put the car in neutral and then in park. Only by the grace of God a collision was averted. I then restarted the car, the brake pedal was now firm again and I drove home. I returned home and left the car in my driveway until Monday, July 13 when I had a tow truck take the vehicle to the dealer. This is not the first time my brakes became soft and limp and failed to stop my car. There have been at least two or three previous incidents over the the past months while backing out of a parking space, the brake pedal became limp. In those instances I was able to stop the vehicle by putting it in park. When I restarted the vehicle, the brake returned to being firm. These incidents are intermittent. I don't know when and where they will occur. To date, the dealer claims not to have found anything wrong with my brakes. Apparently, unless they can replicate my experience directly themselves, they intend to send me on my merry way. I don't consider the vehicle is safe to drive. The intermittent problems I have had with the brakes all occurred in exiting parking lots and not on the highway at 55 MPH - fortunately. These incidents occurred. The brakes have failed
NHTSA complaint #11750409 — an unverified report by a vehicle owner.