468 of the
8,648 complaints filed about the Hyundai Tucson
are about the driver-assist systems —
100% of everything owners reported.
The worst model year for it is 2025.
468
Complaints
100%
Share of all complaints
75
Crashes
0
Fires
Driver Assist & Collision Avoidance complaints by model year
The contact's daughter owns a 2025 Hyundai Tucson. The contact stated that his daughter had experienced sudden, unintended braking on three separate occasions while driving at various speeds. The contact stated that the failure occurred after slightly depressing the brake pedal, and the brake pedal went to the floorboard, and the vehicle came to an abrupt stop. No warning light was illuminated. The vehicle resumed normal operation shortly afterwards. The driver manually deactivated the Forward Collision Avoidance system at each startup, but the failure persisted. The contact's daughter then received notification of NHTSA Campaign Number: 26V316000 (Forward Collision Avoidance), and the software update was performed at the dealer. The failure reoccurred after the software update was performed. The manufacturer was notified of the failure and referred the contact back to the dealer. The vehicle remained with the dealer for an extended period. The technicians at the dealer failed to reproduce the issue and deemed the vehicle safe to drive. The contact stated that his daughter refused to take possession of the vehicle and felt that the vehicle was unsafe to drive. The failure mileage was approximately 7,000.
NHTSA complaint #11763445 — an unverified report by a vehicle owner.
I had just started accelerating from a stop light at 715 am on a clear morning. I was not close to any other cars and there was no traffic entering. Without warning my collision warning came on and brought the car to a sudden stop. This is damgerous and I am lucky I was not rear ended
NHTSA complaint #11761873 — an unverified report by a vehicle owner.
I had just started accelerating from a stop light at 715 am on a clear morning. I was not close to any other cars and there was no traffic entering. Without warning my collision warning came on and brought the car to a sudden stop. This is damgerous and I am lucky I was not rear ended
NHTSA complaint #11761873 — an unverified report by a vehicle owner.
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving 35 MPH on the highway, the vehicle ahead was slowing down to come to a stop, and the contact depressed the brake pedal. The Forward Collision Avoidance system activated and the vehicle came to an abrupt stop. Due to the failure, the contact was rear-ended by the vehicle behind. No air bags had deployed due to the failure. A Police report was filed. There was no injury sustained. The vehicle was driven away from the scene. Prior to the failure, the contact had received notification of NHTSA Campaign Number: 26V316000 (FORWARD COLLISION AVOIDANCE); and associated the failure with the recall. Neither the dealer nor the manufacturer was notified of the failure. The contact had taken the vehicle to an independent mechanic for an estimate for the repair of the vehicle. The vehicle was not yet repaired. The failure mileage was approximately 6,000.
NHTSA complaint #11761263 — an unverified report by a vehicle owner.
I lease a brand new 2026 Hyundai Tucson from Hyundai of [XXX] in [XXX] onXXX. I later discovered that there was an open recall on the vehicle dated XXX almost two months prior to my taking delivery of the vehicle. I've tried to secure a loaner car from the dealership in order to get the recall resolved but have been told it would be months before a car is available. From my understanding, this vehicle should not have been delivered with an open recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11760848 — an unverified report by a vehicle owner.
My wife was driving my SUV while I was a passenger. We were in the left lane, and put the left turn signal on while traveling south bound approaching an intersection to take a left turn (traveling approximately 3-5 Miles Per Hour and slowing) at the traffic light (traffic light was green). There was a car in front of us that had stopped waiting for oncoming traffic to clear and make the same left turn onto the same road as us. While traveling in this lane we hit a deep pot hole (not very visible while driving), just as we were approaching the vehicle stopped in front of us. When hitting the pot hole, our SUV seemed to leap forward a bit and when the brakes were applied to slow and stop, the braking system failed (appeared to freeze) and the brakes did not work, and because the braking didn’t work, our vehicle hit the car in front of us. Prior to and after hitting the pothole, no audible warning sounds or visible alerts appeared and no emergency braking was activated. The airbags in our vehicle never deployed. Our safety (my wife and I) as well as the safety of the 2 passengers in the other vehicle were at risk as we all could have been injured in the accident. As we needed the vehicle for transportation, we immediately began filing all the necessary police and insurance reports and brought our vehicle into an Auto Body Repair Shop to be repaired the next day. During the repair work, some of the responsible components may or may not have been replaced and the Auto Body Repair Shop also had all the car sensors recalibrated by a 3rd party, which is why we did not bring the car to a dealership to evaluate. To the best of our knowledge, the manufacturer, the police and the insurance company did not inspect the vehicle. We are not experts, but hitting a pothole might be considered an edge case, so I’m not sure that a dealership would have tried or been able to replicate the issue.
NHTSA complaint #11759064 — an unverified report by a vehicle owner.
My 2025 Hyundai Tucson (VIN [XXX]) has been out of service since [XXX] (over 60 days) at CMA’s Colonial Hyundai in South Chesterfield, Virginia, waiting for a front camera related to safety Recall 302 (NHTSA Campaign 26V316 – Front View Camera FCA Update). The dealership previously replaced the front camera, but the issue was not resolved. They then ordered a new camera that remains on backorder with no firm ETA. I have been provided a rental during this time. Hyundai assigned Case #[XXX]. I have provided formal written notice under Virginia lemon law demanding a buyback because the vehicle has been out of service far beyond the 30-day threshold. The safety-related defect remains unrepaired. Components involved: Forward Collision Avoidance / Front Camera / Automatic Emergency Braking INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11758709 — an unverified report by a vehicle owner.
When the vehicle in front of me stopped quickly, I braked quickly but did not hit the car. At that time, all the lights on my dashboard went off and were still on when I took the car to dealer for a diagnosis.
NHTSA complaint #11758362 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I always have the Forward Attention Warning turned off in Vehicle Settings. This past week, 8/13/2026, while on the freeway I was doing the speed limit which was 70 mph. I had the Cruise Control turned on as well as the Lane Assist. While briefly changing the map setting on the display and not looking forward I got the warning “Eyes on the road, Hands on the wheel”. I got that warning twice within a minute. I was in the middle lane of a 3 lane freeway with fairly heavy traffic. All of a sudden there was loud beeping and the flashing red message “Take Control Now, Vehicle Stopping” The cruise control disengaged and the brakes were applied. My speed dropped from 70 down to 55 before I was able to regain control. Two minutes lather the exact same thing happened for a second time. Needless to say the traffic behind me also had to brake to avoid hitting my car! I have done some further testing and discovered while the Cruise Control is turned on the infrared camera behind the steering wheel is always active, regardless of what I have selected in Settings. If the Cruise is not turned on then the infrared camera will not function unless it is has been turned on in Vehicle Settings. I was very lucky that I didn’t cause an accident. Sooner or later someone isn’t going to be as lucky. The Forward Attention Warning System needs to be removed as a “Safety” feature. It is an accident waiting to happen! Another question is what will the effect be on my eyes after hours of exposure to the infrared camera beams? Has that been evaluated from a health standpoint? I don’t see any positive benefits of having the infrared beams constantly beaming into my eyes for hours and hours on a long trip.
NHTSA complaint #11757453 — an unverified report by a vehicle owner.
I always have the Forward Attention Warning turned off in Vehicle Settings. This past week, 8/13/2026, while on the freeway I was doing the speed limit which was 70 mph. I had the Cruise Control turned on as well as the Lane Assist. While briefly changing the map setting on the display and not looking forward I got the warning “Eyes on the road, Hands on the wheel”. I got that warning twice within a minute. I was in the middle lane of a 3 lane freeway with fairly heavy traffic. All of a sudden there was loud beeping and the flashing red message “Take Control Now, Vehicle Stopping” The cruise control disengaged and the brakes were applied. My speed dropped from 70 down to 55 before I was able to regain control. Two minutes lather the exact same thing happened for a second time. Needless to say the traffic behind me also had to brake to avoid hitting my car! I have done some further testing and discovered while the Cruise Control is turned on the infrared camera behind the steering wheel is always active, regardless of what I have selected in Settings. If the Cruise is not turned on then the infrared camera will not function unless it is has been turned on in Vehicle Settings. I was very lucky that I didn’t cause an accident. Sooner or later someone isn’t going to be as lucky. The Forward Attention Warning System needs to be removed as a “Safety” feature. It is an accident waiting to happen! Another question is what will the effect be on my eyes after hours of exposure to the infrared camera beams? Has that been evaluated from a health standpoint? I don’t see any positive benefits of having the infrared beams constantly beaming into my eyes for hours and hours on a long trip.
NHTSA complaint #11757453 — an unverified report by a vehicle owner.
My 2025 Hyundai Tucson required the front brake rotors to be resurfaced at approximately 12,200 miles. The Hyundai dealership diagnosed the rotors as overheated and warped, despite the brake pads being in good condition. The repair occurred before Hyundai issued Recall 302 (NHTSA Recall 26V-316). Hyundai Recall 302 identifies a defect in the Forward Collision-Avoidance (FCA) system’s front-camera software that can cause the FCA system to engage earlier than expected and potentially result in sudden braking. Hyundai’s FCA system is capable of automatically applying the brakes. I am concerned that premature or unintended brake application associated with this recalled software condition may have contributed to excessive brake heat and premature overheating/warping of my front rotors. I am NOT claiming that this causal relationship has been established. Rather, I am reporting a potential safety defect and asking NHTSA to evaluate whether there may be a relationship. The dealership confirmed that the rotors were overheated/warped but characterized the condition as wear and tear. Hyundai Motor America subsequently denied my reimbursement request on the same basis. I have repeatedly asked Hyundai to evaluate whether Recall 302 could have contributed to the brake condition, but Hyundai has not acknowledged or technically addressed this potential relationship. The original rotors are no longer available for inspection because they were resurfaced during the repair. The dealership performed and documented the diagnosis and repair. I am submitting this complaint because I believe the combination of premature rotor overheating/warping at only 12,200 miles and a subsequently identified FCA defect involving unexpected braking warrants investigation.
NHTSA complaint #11755663 — an unverified report by a vehicle owner.
While backing out of driveway, with parked vehicle along side and one moving vehicle in the road, I was applying the break and the Emergency Stop feature activated. My speed was 2-3 MPH and slowing.
NHTSA complaint #11755478 — an unverified report by a vehicle owner.
Emergency Brake applied while driving. Had been driving with vehicle in front, on each side and one at rear with issues and all of sudden the emergency brake was applied causing the vehicle in back to get very close to my car. This is has happened multiple times and reported to dealership multiple times. This was the second occurence on this day.
NHTSA complaint #11755482 — an unverified report by a vehicle owner.
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at various speeds, the Forward Collision Avoidance Assist (FCA) warning light was intermittently illuminated. The dealer was notified of the failure and attributed the issue to inclement weather. The contact stated that while stopped, the vehicle was rear-ended because the brake lights failed to illuminate. The contact sustained lower back and shoulder injuries, was transported by ambulance to the hospital, and required ongoing injection treatments. A Police report was filed. The vehicle was towed to a dealer and repaired for rear-end and passenger-side damages; however, the cause of the brake lights' failure was not determined. Additionally, the contact stated that while attempting to accelerate from a complete stop at a traffic light, the vehicle stalled and was struck on the front driver's side by another vehicle. The crash caused the vehicle to spin, and the front end detached. The air bags failed to deploy, and a system failure message was displayed. The contact sought medical attention the following day. The contact sustained a dislodged left thumb bone which required surgery, a cast, and injections for left arm pain, as well as shoulder, neck, hip, and aggravated lower back pain. A Police report was filed. The second failure had occurred at [XXX]. The vehicle was towed to the auto body shop at the dealer and repaired; however, neither the dealer nor the insurance adjuster determined the cause of the vehicle stalling. The contact associated the failure with an unknown recall notification. The manufacturer was not notified of the failures. The failure mileage was unknown. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11755414 — an unverified report by a vehicle owner.
My Gf was driving car coming up on stopped traffic when automatic braking engaged slamming on brakes for no reason causing the car behind to rear end my vehicle, My Gf was transported to hospital with 4 broken ribs with each rib having multiple fractures, She was in ICU for 2 days and total of 4 days. She has had to go back for another 1 day stay for pain and breathing difficulty.
NHTSA complaint #11754733 — an unverified report by a vehicle owner.
Forward collision Warning and Automatic Emergency Braking systems failed on 5/13/2026. Driving at a low rate of speed, approximately 15mph in a roundabout traffic circle with no other vehicles in front of the vehicle, sunny dry weather, 740am. Proceeded into traffic circle and FCA engaged and hard braking occurred for instantaneous stop and my vehicle was hit in the rear by a school bus. Air bags did not deploy. No recall on the vehicle at time of accident. Recall issued 6 days after accident for FCA. After contacting insurance company, Hyundai was contacted and made aware of the incident and safety concerns. The vehicle was towed to the dealership that evening and the next day I was advised that they could not check out the vehicle prior to having the collision repaired. The vehicle was then towed to a collision repair shop and released from there and towed back to the dealership on 6/19/2026. The vehicle had two safety recalls at that time and according to the service department both have been addressed. The vehicle is presently sitting the dealership (8/4/2026) waiting for Hyundai to investigate further. There were a few incidents prior to the collision that occurred randomly with the warning going off when no other vehicles or structures were close by. I took possession of this vehicle on 11/22/2025 and it had 2,431 odometer miles when this accident happened.
NHTSA complaint #11754769 — an unverified report by a vehicle owner.
Forward collision Warning and Automatic Emergency Braking systems failed on 5/13/2026. Driving at a low rate of speed, approximately 15mph in a roundabout traffic circle with no other vehicles in front of the vehicle, sunny dry weather, 740am. Proceeded into traffic circle and FCA engaged and hard braking occurred for instantaneous stop and my vehicle was hit in the rear by a school bus. Air bags did not deploy. No recall on the vehicle at time of accident. Recall issued 6 days after accident for FCA. After contacting insurance company, Hyundai was contacted and made aware of the incident and safety concerns. The vehicle was towed to the dealership that evening and the next day I was advised that they could not check out the vehicle prior to having the collision repaired. The vehicle was then towed to a collision repair shop and released from there and towed back to the dealership on 6/19/2026. The vehicle had two safety recalls at that time and according to the service department both have been addressed. The vehicle is presently sitting the dealership (8/4/2026) waiting for Hyundai to investigate further. There were a few incidents prior to the collision that occurred randomly with the warning going off when no other vehicles or structures were close by. I took possession of this vehicle on 11/22/2025 and it had 2,431 odometer miles when this accident happened.
NHTSA complaint #11754769 — an unverified report by a vehicle owner.