385 of the
8,589 complaints filed about the Hyundai Tucson
are about the body and structure —
4% of everything owners reported.
The worst model year for it is 2016.
Forward collision Warning and Automatic Emergency Braking systems failed on 5/13/2026. Driving at a low rate of speed, approximately 15mph in a roundabout traffic circle with no other vehicles in front of the vehicle, sunny dry weather, 740am. Proceeded into traffic circle and FCA engaged and hard braking occurred for instantaneous stop and my vehicle was hit in the rear by a school bus. Air bags did not deploy. No recall on the vehicle at time of accident. Recall issued 6 days after accident for FCA. After contacting insurance company, Hyundai was contacted and made aware of the incident and safety concerns. The vehicle was towed to the dealership that evening and the next day I was advised that they could not check out the vehicle prior to having the collision repaired. The vehicle was then towed to a collision repair shop and released from there and towed back to the dealership on 6/19/2026. The vehicle had two safety recalls at that time and according to the service department both have been addressed. The vehicle is presently sitting the dealership (8/4/2026) waiting for Hyundai to investigate further. There were a few incidents prior to the collision that occurred randomly with the warning going off when no other vehicles or structures were close by. I took possession of this vehicle on 11/22/2025 and it had 2,431 odometer miles when this accident happened.
NHTSA complaint #11754769 — an unverified report by a vehicle owner.
Door latch issue. Driver's side door has to be pulled multiple times after unlocking to open from the exterior. Passenger side door latch has become completely inoperable and does not open from the interior or exterior now. To have multiple doors fail at the same time seems like a true design failure / flaw and an inoperable door a true safety hazard.
NHTSA complaint #11754445 — an unverified report by a vehicle owner.
We have had two starburst cracks from very small rocks hitting our windshield on the highway and chips from tiny hail. I have never had a car with such a fragile windshield before. We are constantly worried that it would break easily while driving if something larger hits it.
NHTSA complaint #11749821 — an unverified report by a vehicle owner.
All the door locks and actuators/latches are failing. Hyundai claims there is no recall for it, and the price for one door repair is $1384... This is a safety issue since the passenger in the rear seat could not get out in an emergency!
NHTSA complaint #11747224 — an unverified report by a vehicle owner.
Within the last month, the passenger side front door will no longer open from the outside even if the door is unlocked. The driver must lean over to open the passenger door from the inside. Then approximately one week ago, the passenger rear door began to have issues in that it would not open from the outside nor would it open from the inside. This is a known safety issue which puts passengers at risk. A Technical Service Bulletin 21-bd-006h extends the warranty coverage to 10 years/unlimited mileage, however my 2016 Hyundai Tuscon is six (6) months outside of this window. The local Hyundai dealership will not fix under this door latch warranty extension and quoted a cost of $885.00 to remove and replace both latches. I currently have a case opened with Hyundai USA Customer Affairs and am waiting to see if Hyundai will cover the cost of repairs and fix the two door latches. If they do not, I will consider legal remedies.
NHTSA complaint #11745908 — an unverified report by a vehicle owner.
Hit a deer on highway and when impacted the hood flew up and smashed the windshield. I was unable to see where I was or if I was headed into the ditch or on coming traffic. The hood latch is metal the bar that the latch is attached to is plastic and broke completely off which allowed the hood to fly up and shatter the windshield. Having an important bracket like the hood bracket made out plastic is a huge safety issue. The vehicle is not available for pictures for the fact my insurance has deemed the vehicle unrepairable and have totaled the vehicle. I do believe checking into the plastic hood components should be conducted for a safety issue.
NHTSA complaint #11744064 — an unverified report by a vehicle owner.
Left rear passenger door latch failure to open either from inside or outside. This is a mechanical failure of the cables operating the latch. A passenger could not easily exit the vehicle in an emergency situation, also there is no way short of breaking the glass to easily access or if necessary extricate the passenger in an emergency situation. As evidenced from online searches and forums this failure is all too common and has been addressed with a narrow set of vehicles with an extended warranty applied to this failure. This is an issue of safety. There needs to be a recall to upgrade affected vehicles and their door mechanisms.
NHTSA complaint #11740708 — an unverified report by a vehicle owner.
The underbody shield is held up partially by plastic nuts that get loose casing the shield to rattle at speed over 60mpg. I read multiple reports from other owners on reddit. Tightening these plastic nuts help ressolve the rattle temporarly, but the nuts are flimsy and keep spinning. You can't really tighten them well. A good remedy from Hyundai would be to replace these flimsy plastic nuts with metal ones that stay tightened and secure the underbody shield in place. Dealer wasn't helpful and wanted to charge $200 just to look at it
NHTSA complaint #11739938 — an unverified report by a vehicle owner.
I was driving on the freeway no where near an overpass going about 65mph when the front panel on my panaromaic sunroof exploded and glass went everywhere. There is no signs that a rock could have possibly hit it. My safety was at risk because I could have crashed and broken glass rained down on me. There were no warning signs and the vehicle has not been inspected yet, but it will be.
NHTSA complaint #11739695 — an unverified report by a vehicle owner.
The paint is peeling off the car prematurely. Hyundai is only acknowledging their responsibility for white vehicles but it is affecting others as well.
NHTSA complaint #11733170 — an unverified report by a vehicle owner.
the door latches are no longer opening the doors from the inside of the vehicle. This started with the passenger rear and now is effecting the drivers door. The only way to get out of the vehicle is to crawl over the seat to get to a door that is still operational. No warnings, just doesn't open when you pull on the handle. Will be making an appointment with a local dealer/service dept but given the security concerns this is being reported here as well.
NHTSA complaint #11726904 — an unverified report by a vehicle owner.
I had ANOTHER door latch lock assembly fail on my 2016 Hyundai Tucson. There was a TSB for this issue that the dealership said expired for my vehicle three months ago. They wanted a $200 diagnostic fee for a total repair of close to $1000. They confirmed it was another door latch lock assembly, although I’m not sure how because the door would not open from the inside OR the outside. When the rear passenger side assembly failed a week ago, my kids were stuck in the back of the vehicle. This is a potentially dangerous issue that Hyundai seems to be aware of. If the front driver’s side goes at the wrong time, and I am not able to open my door, it could have disastrous consequences. I could become trapped in my car in the event of an accident, fire, etc. Hyundai needs to recall all door latch assemblies and just replace them all free of charge. It’s ridiculous that it’s a guessing game of when they might stop functioning properly and potentially trap you inside the vehicle.
NHTSA complaint #11726847 — an unverified report by a vehicle owner.
The contact owns a 2019 Hyundai Tucson. The contact stated that upon entering the vehicle, there was water overflowing from the front passenger's side floormat. The vehicle was taken to the dealer, but the water entry point could not be determined. Additionally, the contact stated that several unknown warning lights were illuminated. The vehicle was taken to the dealer, where a brake sensor was replaced; however, the failure recurred. The vehicle was taken back to the dealer, where another brake sensor was replaced; however, the failure persisted. The vehicle was taken to the dealer, who diagnosed that the wiring harness had sustained water damage and corrosion due to a clogged sunroof drain. The dealer determined that the wiring harness needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that the repair should be covered by the manufacturer because the failure was a factory defect. The manufacturer was not contacted. The failure mileage was approximately 30,000.
NHTSA complaint #11722516 — an unverified report by a vehicle owner.
After inspection by a few people it was determined that the front passenger side lower frame cracked which then cracked the body oozing rusty water out of it. I was told that if the car was hit on the passenger side that it would not retain its ability to be stable and would crumple. It has been inspected by the Hyundai dealership, A general manager from another dealership and 3 auto body welders. This first appeared in December of 2025 after I had washed my car and was drying it off.
NHTSA complaint #11719742 — an unverified report by a vehicle owner.
Window regulator and motor have failed due to plastic gears stripping out. I have replaced my two front windows in 2024 at $1063 a window. This week I had both rear windows fail allowing the windows to drop down unexpectedly. I was able to manually pull the windows up and tape them. I was supposed to receive a call from Hyundai twice this week about getting these covered under a recall since all four has failed, but they have failed to contact me.
NHTSA complaint #11715692 — an unverified report by a vehicle owner.
During normal winter operation with the heater in use, the center console area becomes excessively hot. I have measured surface temperatures exceeding approximately 130°F using an infrared thermometer. The affected area includes interior touch surfaces, cup holders, and a factory-installed wireless phone charging pad. The heat appears to originate from HVAC ducting routed through the center console to supply the rear seat vents. Closing the rear vents does not reduce the console temperature, indicating heat transfer through the ducting rather than airflow. The condition is most severe after a warm-soak cycle (driving to operating temperature, briefly parking, then driving again). When a phone is placed in the intended storage or wireless charging area, the device overheats and triggers thermal protection warnings. The console surfaces also become hot enough to present a potential burn risk with prolonged skin contact. These temperatures exceed recommended ambient conditions for consumer electronics and lithium-ion batteries in a normal-use interior storage and charging location. The issue was reported to a Hyundai dealership. The service department stated the heat was caused by the rear HVAC duct and considered the condition “normal.” No repair, insulation review, or corrective action was offered, and no specific temperature measurements were provided in writing. Hyundai Consumer Affairs directed me to return to the same service department, despite the concern remaining unresolved. This condition occurs during normal vehicle operation and represents a potential interior thermal safety concern.
NHTSA complaint #11713680 — an unverified report by a vehicle owner.
The contact's daughter owns a 2019 Hyundai Tucson. The contact stated that his daughter had parked the vehicle and left it unattended while in the on position. After approximately 10-15 minutes, the daughter attempted to shut off the vehicle by turning the ignition key from the front passenger side, but after powering off the vehicle rolled backwards down the driveway, also dragging the daughter. While rolling backwards, the front passenger door hit the concrete mail box, and the vehicle continued to roll across the street before stopping in the neighbor's yard. During the incident, the daughter attempted to activate the emergency brake, but was unsuccessful. As a result, the daughter sustained several bruises to the right leg/knee and the back area, which did not require medical treatment. The passenger side door and the concrete mail box were damaged. The police were called to the scene, but no report was filed. The cause of the failure was not determined. The manufacturer and local dealer were not yet notified of the incident. The failure mileage was unknown.
NHTSA complaint #11705009 — an unverified report by a vehicle owner.
I crossed red light, truck coming from my left , I hit his car side , he hit my front car , my airbag didn't open although it is totally loss , despite the other car air bag opened
NHTSA complaint #11704324 — an unverified report by a vehicle owner.
The contact owns a 2025 Hyundai Tucson. The contact stated that while exiting the vehicle, he opened the front driver's door and scraped his leg on the edge of the door. The contact stated that shortly after, he and his wife noticed a significant amount of blood coming from the cut. The contact sought medical attention a few days later. The contact's wife added that the contact was diabetic and takes blood thinners. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, a complaint was filed, and an engineer was sent to take pictures of the vehicle. The failure mileage was approximately 13,000.
NHTSA complaint #11699861 — an unverified report by a vehicle owner.