71 of the
528 complaints filed about the Jaguar XF
are about the airbag system —
13% of everything owners reported.
The worst model year for it is 2011.
The contact owns a 2011 Jaguar XF. The contact stated that while driving at various speeds, there was an abnormal rattling sound coming from the dashboard, where the passenger’s side air bag was located. The air bag warning light was illuminated. Additionally, the contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle failed to respond as needed and stalled. The check engine warning light was illuminated. The contact was able to pull to the side of the road. The contact stated that the failure recurred several times and the vehicle was towed to the residence on each occasion. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Numbers: 16V373000 (Air Bags) and 12V521000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA complaint #11606563 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNED A 2017 JAGUAR XF. THE CONTACT STATED THAT WHILE STOPPED AT A RAILROAD CROSSING, ANOTHER VEHICLE REAR ENDED HIM WHICH KNOCKED HIS VEHICLE INTO THE MOVING TRAIN. THE CONTACT IMMEDIATELY EXITED THE VEHICLE AS THE MOVING TRAIN CLIPPED THE FRONT END OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT DID NOT SEEK MEDICAL ATTENTION AT THE SCENE. A POLICE REPORT WAS FILED AND THE OTHER DRIVER WAS ARRESTED FOR DUI. THE CONTACT SOUGHT MEDICAL TREATMENT THE NEXT DAY AND WAS TREATED FOR INJURIES TO HIS BACK, NECK, AND LEFT EYE. THE VEHICLE WAS SEVERELY DAMAGED AS A RESULT OF THE ACCIDENT AND TOWED TO AN INDEPENDENT TOW YARD. HIS INSURANCE COMPANY PERFORMED AN INVESTIGATION AND DEEMED THE VEHICLE A TOTAL LOSS, THE VEHICLE WAS DESTROYED. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,451.
NHTSA complaint #11378235 — an unverified report by a vehicle owner.
WHEN I PURCHASED THE VEHICLE FROM VAN BUICK/GMC IN SCOTTSDALE, ARIZONA THEY ASSURED THAT THEY REPAIRED THE VEHICLE, ITS RECALLS, AND WINDSHIELD. UPON LEAVING THE DEALERSHIP, A COUPLE OF WEEKS LATER, THE SERVICE ENGINE LIGHT COMES ON AND THE CODES I RECEIVED FROM AUTOZONE REFLECT AIRBAG AND FUEL DELIVERY SYSTEM ERRORS. ALTHOUGH THE AIRBAG LIGHT IS NOT ON INSIDE OF THE CABIN, THE DASHBOARD IS STARTING TO LIFT ON THE PASSENGER SIDE WHERE THE AIRBAG IS. ALSO THE REAR SEAT CHILD SEAT ANCHORS DO NOT EXIST. THEY ARE NOT PRESENT IN THE VEHICLE AND I HAVE 2 SMALL CHILDREN I TRANSPORT DAILY. ALMOST DAILY, THE ENGINE WILL STALL OR LAG AND I CAN HEAR WHINING COMING FROM THE REAR PASSENGER BACK SEAT WHERE THE FUEL PUMP IS. I'M AFRAID THAT THE SMELL OF GASOLINE AND THAT SOUND MEANS I HAVE A FAULTY FUEL PUMP. IT STALLS WHEN RUNNING AND WHEN SITTING IDLE. IT'S WORSE AT AN IDLE. IT STALLS OR STUTTERS DAILY. I'M AFRAID THESE 3 THINGS WHICH I'VE SEEN ON RECALL LISTS RELATED TO THIS TYPE OF CAR WERE SEVERELY OVERLOOKED AND ARE A DANGER TO MYSELF AND MY CHILDREN.
NHTSA complaint #11288723 — an unverified report by a vehicle owner.
DRIVING JAGUAR XF AND HOOD BONNET OPENED AT 45 MILES AN HOUR ON ITS OWN. DESTROYED WINDS SHIELD AND THE BODY AROUND THE WINDSHIELD CAUSING ALMOST 2 ACCIDENTS EMOTIONAL STRESS AND THE INCONVENIENCE OF NOT HAVING A CAR TO GET TO MY PROMOTION MEETING. PULLING UP ON A HIGHWAY. THE HARLINGEN COPS WERE CALLED MADE IT TO MY HOME AND THE COP MADE NO NOTES AND JUST GAVE US A INCIDENT NUMBER. THERE WAS A RECALL FOR AIRBAGS ON THIS CAR ALSO AFTER THIS HAPPENED ALL MOTORISTS WENT HAYWIRE AND DISPLAY STARTED GOING OFF AND SAYING EVERY SENSOR WAS WRONG.
NHTSA complaint #11270883 — an unverified report by a vehicle owner.
ONE DAY, WHILE DRIVING, A VEHICLE DEFECT CAUSED THE DRIVER-SIDE AIRBAG OF MY MOM'S 2011 JAGUAR XF TO DEPLOY, WHILE THE VEHICLE WAS IN MOTION. THERE WAS NO COLLISION THAT PROMPTED THIS EXPLOSION. A DESIGN FAULT OF THIS MAGNITUDE CAUSED THE DRIVER TO LOSE CONTROL OF THE CAR. LUCKILY, A CRASH WAS AVOIDED. THIS IS A SERIOUS SAFETY ISSUE. IMMEDIATELY, MY MOM TOOK THE CAR TO THE DEALERSHIP. AFTER RUNNING CODES AND SPEAKING WITH A REPRESENTATIVE AT THE DEALERSHIP, MY MOM WAS INSTRUCTED TO PAY FOR THIS FAULT MANUFACTURED INTO HER CAR. FURTHER, NO INVESTIGATION WAS COMPLETED TO DETERMINE IF THIS DEPLOYMENT WAS A ONE-TIME OCCURRENCE OR A FAULT IN MULTIPLE CARS. JAGUAR HAS A LEGAL AND MORAL OBLIGATION OF ENSURING THE SAFETY OF THEIR CUSTOMERS.
NHTSA complaint #11104622 — an unverified report by a vehicle owner.
I RECEIVED A SAFETY RECALL NOTICE FROM THE MANUFACTURER DATED FEBRUARY 28, 2018. IT STATES THAT PARTS FOR THE REMEDY WON'T BE AVAILABLE UNTIL MARCH 31, 2019. DUE TO THE SEVERITY OF THE RECALL I DON'T BELIEVE THIS IS A "REASONABLE TIMEFRAME" FOR A FIX. WHAT ARE MY OPTIONS OR RIGHTS AS A CONSUMER THAT IS CONCERNED WITH THE SAFETY OF MY FAMILY?
NHTSA complaint #11092127 — an unverified report by a vehicle owner.
I WAS NOTIFIED VIA LETTER DATED FEB 28, 2018 BY JAGUAR THAT MY JAGUAR XF WAS INCLUDED IN SAFETY RECALL J072 TAKATA PASSENGER AIRBAGS. THE LETTER STATES: "DUE TO PROLONGED EXPOSURE TO COMBINED HIGH HEAT AND HUMIDITY, THE FRONT PASSENGER AIRBAG MODULE INFLATOR HOUSING MAY EXPLODE AND DEPLOY ABNORMALLY IN THE EVENT OF A CRASH NECESSITATING DEPLOYMENT OF THE FRONT PASSENGER AIRBAG. IN SUCH EVENT, A FRONT PASSENGER AIRBAG MODULE INFLATOR HOUSING EXPLOSION COULD RESULT IN SHARP METAL FRAGMENTS STRIKING THE PASSENGER OR OTHER OCCUPANTS, RESULTING IN SERIOUS INJURY OR DEATH." THEN THEY PROCEED TO SAY, "JAGUAR IS CARRYING OUT A RECALL OF CERTAIN JAGUAR XF VEHICLES WITHIN THE MODEL YEARS MENTIONED ABOVE. HOWEVER, WE CURRENTLY DO NOT HAVE STOCK OF THE NECESSARY COMPONENTS TO REPAIR YOUR VEHICLE. PARTS ARE EXPECTED TO BE AVAILABLE BY MARCH 2019." SO, JAGUAR HAS TOLD TO CONTINUE TO USE THE VEHICLE AS WE INTENDED WHEN WE PURCHASED IT, WHILE ENDANGERING OUR LIVES BECAUSE OF THE ISSUE. I CAN NOT SELL THE CAR BECAUSE OF A LACK OF INTEREST IN THE VEHICLE AND A STEEPLY DECLINING VALUE. DOES THIS QUALIFY UNDER THE LEMON LAW OR WHAT REMEDIES DO I HAVE?
NHTSA complaint #11083867 — an unverified report by a vehicle owner.
THERE IS AN OPEN RECALL FOR THE AIRBAGS INFLATOR HOUSING SINCE DECEMBER 2017. AS PER A LETTER RECEIVED FROM JAGUAR THE REMEDY WONT BE AVAILABLE UNTIL MARCH 2019. THAT IS AN AWFULLY LONG TIME- 1 YR AND 4 MONTHS, TO FIX AN ISSUE. EVEN AFTER THAT GOD KNOWS HOW MUCH TIME THEY ARE GOING TO BE TAKE TO ACTUALLY FIX THIS ONCE A REMEDY IS AVAILABLE. ESPECIALLY WHEN THIS IS A SERIOUS ISSUE WHICH CAN RESULT IN DEATH. JAGUAR NEEDS TO BE PUSHED SO AS TO COMPLETE THIS ASAP SINCE THIS IS AN AWFULLY LONG TIME TO BE DRIVING AN UNSAFE CAR.
NHTSA complaint #11083254 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V027000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER (HOWARD ORLOFF JAGUAR IN CHICAGO, IL), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #11082186 — an unverified report by a vehicle owner.
PARTS ARE UNAVAILABLE FOR THIS RECALL, WHICH WAS EXPECTED TO BE RESOLVED IN JANUARY. I WAS SOLD THIS VEHICLE UNKNOWING OF THE RECALL. NOT SURE ON THE LEGALITY OF THAT. THIS SERIOUS MATTER HAS NOT BEEN DEALT WITH IN A TIMELY MANNER AT ALL.
NHTSA complaint #11082216 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 JAGUAR XF. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V010000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT WAS CONCERNED THAT THE MANUFACTURER WAS NOT PROVIDING A LOANER VEHICLE UNTIL PARTS BECAME AVAILABLE. THE CONTACT ALSO STATED THAT THE RECALL NOTIFICATION ADVISED THAT PARTS WERE EXPECTED TO BE AVAILABLE IN 2019. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11078630 — an unverified report by a vehicle owner.
TAKATA RECALL. IT IS UNACCEPTABLE THAT THE PARTS NECESSARY TO MAKE OUR CAR SAFE ARE NOT AVAILABLE AND MAY NOT BE UNTIL MARCH 30TH, 2019. THAT IS OVER A YEAR AWAY. SO FOR THE NEXT YEAR WE ARE SUPPOSED TO DRIVE OUR CAR AND HOPE THE PASSENGER ISN'T KILLED BY THE AIR BAG?
NHTSA complaint #11078553 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V010000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JAGUAR OF TROY IN TROY, MICHIGAN WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE AND WOULD NOT BE AVAILABLE UNTIL MARCH OF 2019. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11078319 — an unverified report by a vehicle owner.
TAKATA RECALL. THE FRONT PASSENGER AIRBAG NEEDS TO BE REPLACED ASAP DUE TO POTENTIAL FOR THE MODULE INFLATOR HOUSING TO EXPLODE AND DEPLOY ABNORMALLY IN THE EVENT OF A CRASH RESULTING IN SHARP METAL FRAGMENTS STRIKING THE PASSENGERS. THE JAGUAR DEALERSHIP ADVISED THEY DO NOT HAVE STOCK OF THE NECESSARY COMPONENTS TO REPAIR MY VEHICLE. PARTS ARE NOT EXPECTED TO BE AVAILABLE UNTIL 3/31/2019 WHICH IS OVER A YEAR FROM NOW AND THAT IS UNACCEPTABLE! WHERE CAN I GO TO HAVE IT FIXED IMMEDIATELY?
NHTSA complaint #11078254 — an unverified report by a vehicle owner.
NHTSA & AIRBAGRECALL.COM SAY MY VIN IS NOT INCLUDED. CREDITKARMA.COM (INSURANCE BY VEHICLE EVALUATION SCORE) AND "CHAPTER 11 LEGAL NOTICE" RE: TAKATA AIRBAGS SAY I'M INCLUDED. WHO IS CORRECT IN THIS SERIOUS AND CONSEQUENTIAL RECALL?
NHTSA complaint #11065515 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 JAGUAR XF. THE CONTACT STATED THAT HE WAS UNABLE TO TRADE IN THE VEHICLE. THE DEALER (PHILLIPS CHEVROLET OF LANSING, 17730 TORRENCE AVE, LANSING, IL 60438, (708) 474-0000) STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V009000 (AIR BAGS), BUT DID NOT KNOW WHEN THE REMEDY AND PART WOULD BECOME AVAILABLE. THE CONTACT ALSO CONTACTED ANOTHER DEALER (JAGUAR ORLAND PARK, 8031 W 159TH ST, TINLEY PARK, IL 60477, (877) 307-1288). THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE REMEDY AND PART WOULD BE SUPPLIED TO A DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11064937 — an unverified report by a vehicle owner.
THE LEATHER DASH HAS SEPARATED FROM THE BACK CAUSING RIDGES IN THE LEATHER UP TO 3/4" HIGH. IN THE EVENT OF A CRASH THIS WILL PREVENT PROPER DEPLOYMENT OF THE AIRBAG. THE LEATHER NEEDS TO BE FIRMLY ATTACHED AND STRETCHED TIGHT FOR THE STITCHING TO RIP CORRECTLY. IF THE LEATHER IS LOOSE AND RIDGED, THE STITCHING WILL ONLY PARTIALLY RIP AND MAY PREVENT FULL AIRBAG DEPLOYMENT INTO THE CABIN.
NHTSA complaint #11056159 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V027000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LEITH JAGUAR, 1000 AUTOPARK BLVD, CARY, NC 27511) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11035625 — an unverified report by a vehicle owner.
TAKATA RECALL. I HAVE NOT YET BEEN CONTACTED BY JAGUAR, EVEN THOUGH YOUR SITE STATES "JAGUAR WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE PASSENGER FRONTAL AIR BAG ASSEMBLIES. PARTS WILL BE AVAILABLE DURING QUARTER 3 2017. THERE WILL BE NO CHARGE TO OWNERS FOR THIS REPAIR."
NHTSA complaint #11034730 — an unverified report by a vehicle owner.