41 of the
528 complaints filed about the Jaguar XF
are about the other systems —
8% of everything owners reported.
The worst model year for it is 2009.
Dynamic mode alert locked up several times and panel was unresponsive intermittently and rear passenger footwell filled with water. . Cause is described by Jaguar dealer as rear window leak that passes through rear tail lamp and floods under the spare destroying the PCM module. Car surged once in driveway and I was blessed to hit the brake. Never again. I have waited more than six weeks for repair and Jaguar refuses to take responsibility for the problem.
NHTSA complaint #11546721 — an unverified report by a vehicle owner.
I was driving my 2012 Jaguar XF on Highway 75 my car began to go from drive to neutral and changing gears on his own and I almost got hit by a semi-truck with the vehicle slowing down eventually I made it home with the vehicle and put it in park and never came out park again, the gear box had locked up that I was told by a local Jaguar repair shop. I could have lost my life that day with that car doing this and someone else can lose their life if this happen to them if you all don't make Jaguar fixed this problem, if it already hasn't happen to someone. I reported this problem to Jaguar today and they sound like they weren't interested in what I was telling them. They said they would open and case and they will close it. Do that make sense to you to open a case and close it?
NHTSA complaint #11497528 — an unverified report by a vehicle owner.
My check engine light came on and car was sputtering and cutting off, I made it to a auto parts store . Looking under the hood they noticed the reservoir coolant tube had leaked and caused a hole in the air intake.
NHTSA complaint #11438540 — an unverified report by a vehicle owner.
IT IS VERY ALARMING TO SEE THAT OVER THE COURSE OF A COUPLE OF YEARS MY VEHICLES DASHBOARD IS SEPARATING ITSELF FROM THE METAL FRONT AIR CONDITIONING VENT PIECE THIS IS HAPPENING FOR NO APPARENT REASON ON MY JAGUAR XF
NHTSA complaint #11408647 — an unverified report by a vehicle owner.
1. SPEED CONTROL (MOTION): CRUISE CONTROL CONTINUALLY SHUTS OFF WHILE TRAVELING AT HIGHWAY SPEEDS AND HITS ROAD PATCHES/BUMPS. THIS HAS HAPPENED SINCE I PURCHASED THE CAR NEW; 2. LEATHER ON DASHBOARD (STATIONARY & MOTION): CAR IS GARAGED IN NY, METICULOUSLY MAINTAINED AND USED OCCASIONALLY, YET THE LEATHER ON THE DASHBOARD WARPED/RIPPLED -- NOT A GOOD LOOK FOR A JAGUAR; RECENTLY, I SPENT ALMOST $ 1,000 FOR WINDSHIELD HAD TO BE REMOVED/REPLACED TO REPAIR. NOW LOOKS WORN, THOUGH SIGNS OF WEAR REMAIN; 3. USB & COMMUNICATION COMPONENTS IN MIDDLE DASH DEPT (STATIONARY AND MOTION): THESE SYSTEMS FAILED FEW WEEKS AFTER WARRANTY EXPIRED. IN THESE DAYS, VERY IMPORTANT TO BE ABLE TO USE, BUT JAGUAR DEALER SAID VERY EXPENSIVE TO REPAIR. 4. SUNROOF GASKET (STATIONARY & MOTION): GASKET STARTED FAILING FEW YEARS AGO, BUT FINALLY REACHED EXTENT REQUIRING REPLACEMENT. MY PROFESSIONAL UPHOLSTERY REPAIR PROVIDER REPORTED THE REPAIR REQUIRED AN ENTIRE SUNROOF SYSTEM REPLACEMENT ($1,000), WHICH IS VERY NON-SENSIBLE. THEY INSTALLED INCORRECTLY AND NOW SUNROOF WILL NOT CLOSE WHILE DRIVING, BUT RATHER EMITS LOUD "FLUTTERING" SOUND AND SHAKES THE VEHICLE; 5. WINDOWS (MOTION): AS YOU ARE AWARE I'M SURE, OPENING PARTIAL REAR WINDOWS INDUCES VIOLENT SHAKING THROUGHOUT VEHICLE. THIS ISSUE PRESENT IN ORIGINAL DESIGN OF VEHICLE. 6. RUNNING LIGHTS (MOTION): THIS VEHICLE WAS DESIGNED WITH NO RUNNING LIGHTS, SO I TRIED TO FIND GARAGE TO INSTALL, FOR SAFETY REASONS. JAGUAR SERVICE REPAIR PROVIDERS AND OTHERS SAID VEHICLE DESIGN PROHIBITS ABILITY TO INSTALL RUNNING LIGHTS. 7. HORN (STATIONARY AND MOTION): I'M SIMPLY POINTING TO FACT THAT THIS BEAUTIFUL CAR ROARS LIKE A LION, YET HAS WIMPY HORN SOUND!
NHTSA complaint #11364115 — an unverified report by a vehicle owner.
I WAS DRIVING NEAR FM 1960, MY STEERING WAS VERY STIFF AND THE CAR TURNED OFF WHILE DRIVING. I HAD IT TOWED ACROSS TOWN TO MY MOMS HOUSE WHICH WAS CLOSER THAN MY HOME. THE CAR HAS BEEN TOWED TO JAGUAR WHERE THEY HAVE STATED THIS MALFUNCTION IS NOT RECALL RELATED. THEY WERE RUDE AND NON HELPFUL. WE BELIEVE THIS MALFUNCTION IS IBDEED RECALL RELATED.
NHTSA complaint #11290958 — an unverified report by a vehicle owner.
I HAVE A LIVE THAT COMES ON THAT SAYS RESTRICTED PERFORMANCES AND IT'S SO DANGEROUS I WAS DRIVING ON THE INTERSTATE AND SOON AS THAT LIGHT RESTRICTED PERFORMANCE THE CAR LOST OF POWER... IT DON'T DO ANY EVERY TIME I PUSHED OF THE GAS THE CAR SLOWED DOWN. THE CAR ONLY HAVE 70,000 MILES ON IT. IS THIS NOT A RECALL ON THAT?
NHTSA complaint #11277807 — an unverified report by a vehicle owner.
DRIVING JAGUAR XF AND HOOD BONNET OPENED AT 45 MILES AN HOUR ON ITS OWN. DESTROYED WINDS SHIELD AND THE BODY AROUND THE WINDSHIELD CAUSING ALMOST 2 ACCIDENTS EMOTIONAL STRESS AND THE INCONVENIENCE OF NOT HAVING A CAR TO GET TO MY PROMOTION MEETING. PULLING UP ON A HIGHWAY. THE HARLINGEN COPS WERE CALLED MADE IT TO MY HOME AND THE COP MADE NO NOTES AND JUST GAVE US A INCIDENT NUMBER. THERE WAS A RECALL FOR AIRBAGS ON THIS CAR ALSO AFTER THIS HAPPENED ALL MOTORISTS WENT HAYWIRE AND DISPLAY STARTED GOING OFF AND SAYING EVERY SENSOR WAS WRONG.
NHTSA complaint #11270883 — an unverified report by a vehicle owner.
JAGUAR STATEMENT: MY 2013 JAGUAR XF WAS UNDER WARRANTY UNTIL SEPTEMBER 2018. I TOOK IT IN FOR SERVICE AND WATER COOLANT LEAK; WHILE DRIVING OUT OF MY GARAGE DOWN MY STREET THE COOLANT WARNING LIGHT CAME ON SO I PARK IT AND HAD IT TOWED TO MY LOCAL JAGUAR DEALERSHIP TO BE LOOKED AT. IT WAS SERVICED AND THE LEAK REPAIRED; AS I WAS TOLD AUGUST 8, 2018 40,000 MILES. JULY 2019 SAME PROBLEM (AT 46,000 MILES) RESURFACED AND DAMAGE MY ENGINE. I WAS DRIVING ON THE HIGHWAY 820 AND MY WARNING COOLANT LIGHT CAME ON THE HOOD OF THE CAR STATED TO SMOKE; BY TIME I WAS ABLE TO PULL OVER SAFELY THE CAR SHUTDOWN. I THOUGHT IT WAS JUST SAFE FEATURE; TURNS OUT THE COOLANT LEAK IN TO MY ENGINE AND DAMAGE IT BEYOND REPAIR. THE COOLANT REPLACEMENT AND PARTS WAS STILL UNDER WARRANTY. AUGUST 28, 2019. THE DEALERSHIP STATED THAT JAGUAR CORPORATE DENIED MY CLAIM. HOWEVER, AS I WAS TOLD BY THE REP JOSE FERNANDEZ. IN ADDITION JOSE, STATED THAT PARK PLACE JAGUAR GRAPEVINE, TX DEALERSHIP WILL LOOK INTO WHAT THAT CAN DO ON THEIR END SINCE THE PROBLEM PREVIOUSLY EXISTED UNDER THE FACTORY WARRANTY AND THE SECOND INCIDENT COVERING THE WATER COOLANT WAS STILL UNDER WARRANTY. AUGUST 29, 2019; THE REP REPORTED THAT MY CLAIM WAS ALSO DENIED AT THE DEALERSHIP LEVEL. I'VE PULL UP VARIOUS FORUM IN WHICH JAGUAR CORPORATE IS AND HAS BEEN A WARE OF THIS ISSUES WITH THE WATER COOLANT FAILURE AND DRIPPING INTO THE ENGINE CHAMBER FOR SEVERAL YEARS FROM 2009 TO THE PRESENT. I'M CONTACTING YOUR ORGANIZATION BECAUSE..I DON'T TRUST JAGUAR/THE DEALERSHIP TO STAND BY ITS PRODUCT. THERE'S NO WAY A $60,000- $70,000 CAR SHOULD BREAKDOWN AT 46,000 MILES. I WAS COLLECT ALL DOCUMENTATION AND SEND TO YOUR ORGANIZATION PER REQUEST. I THANK YOU.
NHTSA complaint #11252313 — an unverified report by a vehicle owner.
TL* THE CONTACT CALLED ON BEHALF OF A CLIENT WHO OWNED A 2014 JAGUAR XF. THE CONTACT STATED THAT WHILE STOPPED AT A RED LIGHT, THE VEHICLE CAUGHT ON FIRE AS THE DRIVER WAS STILL IN THE VEHICLE. THE FIRE DEPARTMENT WAS AT THE SCENE AND MOST LIKELY EXTINGUISHED THE FIRE BUT THAT INFORMATION WAS UNCERTAIN. THE DRIVER WAS PULLED OUT OF THE VEHICLE BY BYSTANDERS AND TAKEN TO THE HOSPITAL. THE DRIVER REMAINED AT THE HOSPITAL WHERE IT WAS CONFIRMED THAT THEY SUSTAINED 30% OF BODILY BURNS AND PASSED AWAY THE FOLLOWING DAY. THE POLICE DEPARTMENT WAS PRESENT BUT IT WAS UNKNOWN IF A REPORT WAS FILED. THE VEHICLE WAS TAKEN VIA FLATBED TO AN INDEPENDENT FACILITY. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. AN INSPECTOR WAS TO INSPECT THE VEHICLE ON AUGUST 23, 2019 TO DETERMINE THE ORIGIN OF THE FIRE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
NHTSA complaint #11244188 — an unverified report by a vehicle owner.
MY CAR IS LEAKING FUEL ON GROUND. I WAS PASSING SOMEONE AND NOTICED MY CAR WAS READING ON THE DASH LOSING PERFORMANCE. THE MECHANIC SAYING EXACTLY WHAT THE RECALL IS SAYING BUT MY VIN DOESN'T FALL UNDER THE RECALL. ALSO MY DASHBOARD IS COMING UP.
NHTSA complaint #11193073 — an unverified report by a vehicle owner.
2009 JAGUAR XF SUPERCHARGED DASHBOARD GLARE & VISIBILITY OBSTRUCTION THE LEATHER DASHBOARD ON MY 2009 JAGUAR XF SUPERCHARGED HAS BEGUN TO SEPARATE, RIPPLE, & BUBBLE. RESULTING IN A SERIOUS SAFETY ISSUE AS THE RIPPLING (LOOKS SIMILAR TO WAVES) CAUSES THE SUN TO REFLECT / GLARE DIRECTLY TO THE WINDSHIELD & INTO THE OPERATORS EYES. THE RESULT, UNDER CERTAIN CIRCUMSTANCE (HIGH NOON, VERY SUNNY DAYS, DUSK/DAWN), IS COMPLETE VISION IMPAIRMENT. THE PROBLEM STEMS FROM A DEFECTIVE GLUE / BONDING AGENT APPLIED DURING THE MANUFACTURING PROCESS. ONCE SEPARATION BEGINS IT PROGRESSES AND SPREADS LIKE CANCER. THE UNACCEPTABLE REPAIR ESTIMATE PROVIDED BY JAGUAR, $3,500.00 TO $4,500.00, TO REPLACE THE ENTIRE DASH. UNNECESSARY AS THE DEFECT IS THE BONDING AGENT, NOT THE HARDWARE. JAGUAR & OFFICIAL OEM FORUMS SUGGEST A... "COST EFFECTIVE ALTERNATIVE." THE REMEDY VIA THIRD PARTIES: REMOVE THE DASHBOARD, SEPARATE THE LEATHER, CLEAN, APPLY A NEW BONDING AGENT, CURE, AND REINSTALL. BECAUSE THE DASHBOARD IS NO LONGER FLAT, ON SUNNY DAYS & ESPECIALLY AT DUSK AND DAWN, THE LARGE BUBBLES & WAVES CAUSE LIGHT TO REFLECT DIRECTLY TO THE WINDSHIELD & THE OPERATORS EYES. THE RESULTING REFLECTION / GLARE RENDERS THE VEHICLE COMPLETELY UNSAFE TO OPERATE DURING THE PREVIOUSLY MENTIONED CONDITIONS. SAFETY IS IMPORTANT & JAGUAR SHOULD ADDRESS THIS ISSUE VIA RECALL & NOT LEAVE THE COSTLY REMEDY FOR THIS KNOWN DEFECT TO THE CONSUMER & POTENTIALLY UNQUALIFIED THIRD PARTY REPAIR FACILITIES. THIS KNOWN PROBLEM EFFECTS A MAJORITY OF 2009-2011 XF MODELS. JAGUAR ACKNOWLEDGE THE ISSUE AS EARLY 2009. YET CONTINUED TO USE A MANUFACTURING PROCESS KNOWN TO BE DEFECTIVE. THE KNOWN DEFECT CAN CAUSE TEMPORARY BLINDNESS WHILE OPERATING THE VEHICLE. THE CONSEQUENCES OF DRIVING WHILE BLIND ARE OBVIOUS. JAGUAR, SHOULD BE REQUIRED TO REMEDY THE DEFECT.
NHTSA complaint #11161339 — an unverified report by a vehicle owner.
I HAVE A BIG ISSUE WITH MY DASHBOARD STARTING TO COME APART BECAUSE OF THE ADHESIVE JAGUAR USED TO HOLD DOWN THE LEATHER IS NOT HOLD. HOW MANY COMPLAINTS NEED TO BE DOCUMENTED BEFORE JAGUAR ADDRESS THE ISSUE. I HAVE RESEARCHED AND FOUND THAT JAGUAR IS USING STAPLES ON THE REPLACEMENT DASHBOARDS TO KEEP THIS FROM OCCURRING BUT WHAT ABOUT MY CAR?
NHTSA complaint #11129460 — an unverified report by a vehicle owner.
I HAVE A BIG ISSUE WITH MY DASHBOARD STARTING TO COME APART BECAUSE OF THE ADHESIVE JAGUAR USED TO HOLD DOWN THE LEATHER IS NOT HOLD. HOW MANY COMPLAINTS NEED TO BE DOCUMENTED BEFORE JAGUAR ADDRESS THE ISSUE. I HAVE RESEARCHED AND FOUND THAT JAGUAR IS USING STAPLES ON THE REPLACEMENT DASHBOARDS TO KEEP THIS FROM OCCURRING BUT WHAT ABOUT MY CAR?
NHTSA complaint #11129463 — an unverified report by a vehicle owner.