45 of the 528 complaints filed about the Jaguar XF are about the electrical system — 9% of everything owners reported. The worst model year for it is 2009.
45
Complaints
9%
Share of all complaints
1
Crashes
3
Fires
ELECTRICAL SYSTEM
I own the car and have had it for 3 years well maintenance but I notice when I pump gas it doesn’t want to go water leak in the the car when it rain and the fuel g lm from the gas tank leaks and you can smell gas strongly
NHTSA complaint #11739654 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
On May 2, 2026, ten days after purchasing the vehicle, the driver‑side seatbelt locking mechanism failed while I was driving. The vehicle was inspected the next day at CarMax Tuscaloosa. Their mechanic confirmed two separate safety defects: 1. The driver‑side seatbelt mechanism requires replacement. 2. The motor mounts are broken/loose and require replacement. The mechanic explained that debris was found inside the seatbelt mechanism, and the seatbelt needed full replacement. He also confirmed that the motor mounts were broken/loose, which can cause excessive engine movement, vibration, loss of power, or engine shifting during braking or acceleration. These conditions increase the risk of stalling or sudden shutdown, which is consistent with what occurred during my incident. The failed components are: • The driver‑side seatbelt locking mechanism • The motor mounts/engine mounting system Both components remain on the vehicle. The seatbelt failure left me unrestrained while driving. The vehicle then shifted into Park and shut off in the middle of traffic, creating a risk of being struck by other vehicles or losing control. The broken motor mounts increase the risk of engine movement, stalling, or shutdown while driving, which could lead to loss of steering control or sudden deceleration in traffic. Yes. A CarMax mechanic at the Tuscaloosa, AL location confirmed both defects: As mentioned above The vehicle was inspected by CarMax Tuscaloosa. Jaguar Birmingham declined inspection because they do not service Jaguars older than 2018. An independent Jaguar specialist declined inspection due to prior non‑payment issues with CarMax. No manufacturer, police, or insurance inspection has occurred. There were no warning lamps or messages prior to the failure. The seatbelt malfunction occurred suddenly. The engine shutdown occurred immediately after the seatbelt unlatched while braking. The vehicle remains unsafe to drive due to the unreliable seatbelt, broken motor mounts.
NHTSA complaint #11736294 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
While driving my vehicle on numerous occasions, I get the alert “Stop safely, electrical fault detected”. I have to pull over and rest my vehicle before driving again. If I continue to drive, the car shifts into neutral and loses power. This is very dangerous and it will stop anywhere while driving. I took it to the dealership in VA where I lived at the time in 2023. I was told there was no issue detected. I took it to the dealership in PA after I moved in 2024 and was told it could possibly be the alternator which was replaced. The error still occurs on and off since then. This began in November 2023, 3 months after buying the vehicle. The vehicle was new and I first started getting the alert at 3,000 miles. I am now at 16,000 miles. The problem is still occurring. It has recently got worse and quickly shifts into neutral without getting any warning, then I lose compete power. I was recently driving and my car shut down in the middle of the road with no warning at all. I was stuck on [XXX] . My car was towed to Jaguar and I have no updates yet. I just saw the recall for the F-Pace E-Pace and land rovers. My car is doing the same reported in the recall. I am aware they share the same part causing this recall, the DC-DC converter. My complaints to Jaguar get overlooked and I’m told everything is fine. They do not care about the safety of their customers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11734223 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
Dynamic mode alert locked up several times and panel was unresponsive intermittently and rear passenger footwell filled with water. . Cause is described by Jaguar dealer as rear window leak that passes through rear tail lamp and floods under the spare destroying the PCM module. Car surged once in driveway and I was blessed to hit the brake. Never again. I have waited more than six weeks for repair and Jaguar refuses to take responsibility for the problem.
NHTSA complaint #11546721 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
To the best of my ability id like to explain why my car does not operate . i have taken my car to two jaguar dealership and have talked to Rocco' s European car repair shop as well and the all say that what is defective with my car is the central junction box. When I asked them all as to why this does not function they all said its a known problem with the car specifically due to "water ingress" leaking from the windshield wiper pump and on to the underside of the Central junction box and my wires are corroded and cause electrical failure as the say water and electricity are not a safe combination. with this malfunction my car no longer starts . Yes of course my car is available for inspection and it has been confirmed by both Hennessey Jaguar of Atlanta and Jaguar south Atlanta both have provided documentation as to the necessity to change the central junction box and both dealership's are not privately owned and not connected to one another yet they state the same reason as to why my car will not function. Yes my 2013 jaguar is a dangerous vehicle to drive as the car doors spontaneously opened and closed on their own the interior lights turned on and off and some other malfunctions engaged even when not engaged to do so i believe the breaking system also flashed traction control turns on even though i didn't ask it to be turned on. i am afraid that my car with water in the junction box could lead to an electrical fire as told to me by numerous mechanics Yes my car was inspected by both dealerships in Atlanta and both diagnosed the problem and being the "CJB." The symptoms initially started with my doors mysteriously locking and unlocking and then other electrical problems occurred after that. These symptoms first appeared in 2021 and there were messages that flashed on the dash message especially one that said see owners handbook i may not be sure of the wording but that's essentially the message . this is my best assessment of the problems.
NHTSA complaint #11522947 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
The contact owns a 2011 Jaguar XF. The contact stated while driving 50-60 MPH, the vehicle unintendedly turned off in the middle of the highway and the gear shifter retracted into the console, preventing her from shifting into gear. Additionally, the doors locked and the contact was unable to exit the vehicle. There was no warning light illuminated. The contact was able to restart the vehicle after 25 minutes. The gear shifter raised up and the contact was able to veer to the side of the roadway however, the failure reoccurred. The contact was able to restart the vehicle after 25 minutes and exited the highway. The contact veered to the side of the road and the vehicle was towed to the residence. The contact later refueled the vehicle however, the failure recurred while driving. The dealer was not notified of the failure. The manufacturer was notified of the failure and a case was opened. The vehicle was not diagnosed or repaired. The failure mileage was approximately 115,000.
NHTSA complaint #11485553 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
My car also has the ongoing issue of the panel located between my speedometer and odometer the screen will randomly flicker and go out and then come back on I have notice the temperature when it's hot affects it worse that the winter but it happens all the time which scares me as I don't k ow when my car has issues as this is the only area that it will tell me my car is overheating amongst other notifications I called Jaguar and they want to charge me $3000+ to fix this. This is a defect ND should be replaced and not at the cost of the owner of the vehicle.
NHTSA complaint #11480390 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
Car shutdown powers completely off in rush hour speed traffic and will not do anything cant get it in gear or anything do to faulty electric components and faulty fuel pump and its components this is completely a fatality waiting to happen for the car owners and the on coming traffic vehicles this is real bad this also made me and my wife anniversary day the worst ever we are scorn for life
NHTSA complaint #11472840 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
The contact's son owns a 2017 Jaguar XF. The contact stated that there was water inside the trunk of the vehicle where the battery was located. The contact was unaware of the location of the leak. The contact stated that the electrical wiring was corroded from the water intrusion. The contact was concerned that the electrical system might fail due to the failure. The contact's son reached out the manufacturer for assistance but had not receive a callback. The vehicle was not repaired. The failure mileage was approximately 62,000.
NHTSA complaint #11470376 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT
The contact owns a 2011 Jaguar XF. The contact stated that the fuel gauge would intermittently indicate that the fuel tank was empty while there was fuel in the tank. The contact stated that upon taking the vehicle to the gas station and refueling, the fuel gauge indicated that the fuel tank was full; however, two days later, the fuel gauge indicated that the fuel tank was empty. The contact did not refuel and continued to drive the vehicle. The fuel gauge later indicated that there was 3/4 tank of gasoline left. The vehicle was taken to the dealer where it was diagnosed that the fuel tank, the assembly sender, the flange, the gasket, and the fuel pump needed to be replaced. The vehicle was repaired. The contact became aware that the manufacturer had issued a Technical Service Bulletin Number: JTB0001NAS1 regarding the fuel gauge failure. The manufacturer was not notified of the failure. The failure mileage was approximately 59,147.
NHTSA complaint #11454488 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
WHEN YOU SLOW DOWN, THE VEHICLE CUTS OFF COMPLETELY. WHEN YOU TURN THE CAR ON, IT'S ALMOST AS IF THE GAS IS NOT TRAVELING SOMEWHERE AND CAUSES IT TO TAKE A WHILE. HAVING IT CUT OFF ON THE HIGHWAY IS A VERY SCARY THING. I SEE RECALLS YET THEY'RE ACTING AS IF MY VEHICLE IS NOT AFFECTED BY IT.
NHTSA complaint #11406893 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 JAGUAR XF. THE CONTACT STATED THAT THE INTERIOR BUTTONS AND SWITCHES WERE STICKY. THE VEHICLE WAS TAKEN TO PARETTI JAGUAR LAND ROVER BATON ROUGE (13934 AIRLINE HWY, BATON ROUGE, LA 70817, (225) 756-5247) WHERE IT WAS DIAGNOSED WITH NEEDING THE DOOR WINDOW SWITCH, FRONT AND REAR WINDOW SWITCH PACK, AUX TRUNK RELEASE, CRUISE CONTROL, STEERING WHEEL, AIR CONDITION AND RADIO CONTROLS, TRANSMISSION CONTROLS, AND FACIA SWITCH PACK TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE MANUFACTURER OFFERED A DISCOUNT FOR THE REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 20,753.
NHTSA complaint #11396978 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
HAVING SERIOUS ELECTRICAL SYSTEMS PCM BCM ELECTRICAL ETC SPEED CONTROL MOD PARKING
NHTSA complaint #11373586 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
INSIDE CAR INTERIOR LIGHTS COMES ON AND OFF WHILE DRIVING ON IT'S OWN. EVEN AT NIGHT WHILE DRIVING THE INTERIOR LIGHT WILL COME AND OFF BY THEMSELVES FOR APPARENT REASON. I'VE GOOGLE AN SEEN A LOT OF COMPLAINTS ON JAGUAR WEBSITE ABOUT THE SAME ISSUE BEEN REPORTED SINCE 2011 WITH NO RECALL TO FIX THE ISSUE AN AS OF TODAY I'M STILL EXPERIENCING THIS ISSUE. ENGINE MAKES A TICKING NOISE WHILE IDLING AND WORSE AFTER ACCELERATION. AS IF SOMETHING IS LOSE PUT IN SHOP A FEW TIME THEY CHECKED THE TIMING CHAIN, LIFTERS, AND USED AN STETHOSCOPE TO FIND THE PROBLEM STILL CAN'T. JUST TOLD ME TO DRIVE UNTIL THE ENGINE GOES OUT.
NHTSA complaint #11351320 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
WHEN MY CAR STARTED UP I NOTICE THAT THE SCREEN ON THE STEREO SYSTEM WAS JUST FLASHING AND NEVER CAME ON ALSO THE CAR STARTED OVER HEATING AND CHECK ENGINE LIGHT CAME ON ALSO THERE IS HAS LEAKING FROM THE RIGHT REAR PASSENGER SIDE DOOR BELOW CAR IS IN THE SHOP NOW WITH $2,745 DOLLARS WORTH OF WORK BEING DONE TO IT
NHTSA complaint #11340414 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
CAR SHIFT KNOB WILL GET STUCK RANDOMLY
NHTSA complaint #11331770 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
THE ISSUES THAT I AM HAVING STARTED AND WAS NOTICED ABOUT 2 YEARS AGO. I NOTICED THE TURN SIGNAL SOUNDED DISTORTED OR LIKE A SHORT WAS DEVELOPING IN THE SYSTEM. THEN I NOTICED THE KEY IN THE IGNITION AND THE SEAT BELT WARNINGS WERE NO LONGER AUDIBLE. THESE INDICATIONS WERE LISTED IN CAMPAIGN 08V607000.
NHTSA complaint #11328679 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
I WAS DRIVING MY 2015 JAGUAR XF ON 290 EAST BOUND IN WORCESTER MA WHEN THE VEHICLE LOST POWER AND BROKE DOWN ON THE SIDE OF THE HIGHWAY BARELY IN BREAK DOWN LANE. IT BROKE DOWN DUE TO OIL LEAKING ON THE ALTERNATOR WHICH CAUSED IT TO FAIL AND THE VEHICLE TO BREAK DOWN. THE OIL LEAK WAS CAUSED BY A FAULTY GASKET. I COMPLAINED TO JAGUAR CORPORATE AND THEY WILL NOT DO ANYTHING ABOUT IT EVEN THOUGH THIS GASKET IS KNOWN TO GO IN THE JAGUARS AND LAND ROVERS. I CALLED AAA AND THEY HAD TO CALL AN OFFICER DO THE LOCATION OF MY VEHICLE. THIS SHOULD ABSOLUTELY BE A RECALL FOR THIS GASKET. THIS IS ROUGHLY A 2 TO 3 THOUSAND REPAIR DUE TO HALF THE ENGINE HAS TO COME APART. MY FATHER AND I COULD OF GOTTEN KILLED DO THIS HAPPENING. I HAVE OWNED THIS VEHICLE FOR A YEAR AND 3 MONTHS AND I HAVE ONLY PUT 13K MILES ON THE VEHICLE. I HAVE ONLY HAD TO DO THE OIL CHANGE AND REAR BRAKE PADS. THEY TOLD ME THEY CANNOT DO ANYTHING BECAUSE THEY DO KNOW WHO WORKED ON IT. I WORK IN SERVICE AT A BMW DEALERSHIP AND MY MANAGER TOLD ME HE WOULD OF GOOD WILLED THE PROBLEM. I HAVE HAD ONLY CERTIFIED TECHNICIANS WORK ON THE VEHICLE. JAGUAR/LAND ROVER SHOULD HAVE THIS EITHER BE A RECALL OR AT LEAST A BULLETIN THE FACT THAT IT CAUSED A PERFECTLY GOOD ALTERNATOR TO GO AND CAUSE MY VEHICLE TO BREAK DOWN ON A MAJOR HIGHWAY AND COULD OF GOTTEN US KILLED IS UNACCEPTABLE. I WOULD REALLY APPRECIATE IF SOMETHING COULD BE DONE ABOUT THIS AND SINCE JAGUAR REFUSED TO HELP ME OUT AT ALL. I LOOK FORWARD TO HEARING BACK. THANK YOU.
NHTSA complaint #11318826 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
SCHEDULED RECALL J077 ON 1/23/20 AT NORTH JAQUAR (18205 INTERSTATE 45 N, HOUSTON, TX 77090) AND WAS DENIED RECALL AND TURNED AWAY. MY VEHICLE HAD TO BE TOWED TO REPAIR SHOP ON SATURDAY WHERE 2 FUEL LEAKS WERE DISCOVERED. MY CAR STALLS AND IS LEAKING FUEL AND COOLANT LIGHT HAS STARTED TO COME ON (RED).
NHTSA complaint #11301380 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
RECALL ALERT: JAGUAR XFFACEBOOKTWITTER POSTED: DECEMBER 9, 2008 JAGUAR IS RECALLING ABOUT 3,800 2009 XF SEDANS DUE TO AN ELECTRICAL DEFECT THAT COULD RESULT IN A NUMBER OF PROBLEMS. IN A DEFECT NOTICE FILED WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, JAGUAR EXPLAINS, "THE INSTRUMENT CLUSTER SPEAKER WIRES MAY FRACTURE AS A CONSEQUENCE OF AN OVERLY AGGRESSIVE TICK-TOCK SOUND WAVE FORM, THE VOLUME OF WHICH IS VEHICLE SPEED DEPENDENT." THE XF MAKES THE TICK-TOCK SOUND WHEN ITS TURN SIGNAL IS ENGAGED - AND AT HIGH SPEED, THE SOUND MAY BE LOUD ENOUGH TO CRACK THE RUBBER COATING ON SPEAKER WIRES. "IN THE EVENT OF A SPEAKER FAILURE, THE FOLLOWING AUDIBLE NOTIFICATIONS WILL CEASE TO FUNCTION - DIRECTIONAL INDICATORS, SEAT BELT WARNING, 'LIGHTS ON' WARNING, DRIVER'S DOOR OPEN WITH THE KEY IN THE IGNITION, DRIVER INTERVENTION (ADAPTIVE CRUISE CONTROL EQUIPPED VEHICLES) AND SEAT MEMORY." DEALERS WILL MAKE A SIMPLE SOFTWARE ADJUSTMENT, FREE OF CHARGE, TO FIX THE PROBLEM. OWNERS SHOULD RECEIVE A LETTER IN THE MAIL EXPLAINING THE RECALL THIS WEEK. THIS IS THE SECOND TIME THE XF HAS BEEN RECALLED SINCE IT CAME ON THE MARKET JUST A FEW MONTHS AGO. THE EARLIER RECALL, INVOLVING A SEATBELT DEFECT, WAS A FAR MORE SERIOUS SAFETY RISK - BUT THE FACT THAT THE VEHICLE HAS BEEN RECALLED TWICE IN SUCH A SHORT TIME MIGHT CONCERN SOME BUYERS. THE XF IS A MECHANICALLY COMPLEX CAR WITH MANY FEATURES NOT FOUND IN OTHER VEHICLES, FROM A SHIFT KNOB THAT SITS INSIDE THE CONSOLE WHEN THE CAR IS OFF AND RAISES INTO THE DRIVER'S HAND AFTER THE VEHICLE IS STARTED, TO A TOUCH-SENSITIVE GLOVEBOX LOCK. JAGUAR HAS HISTORICALLY FACED QUALITY CONTROL PROBLEMS. THE XF IS A SHARP-LOOKING CAR WITH A POWERFUL ENGINE THAT HAS WON PRAISE FROM MANY REVIEWERS, BUT QUALITY PROBLEMS WITH THIS CAR COULD DEFEAT JAGUAR'S EFFORTS TO REFORM ITS IMAGE.
NHTSA complaint #11282048 — an unverified report by a vehicle owner.