KIA Sedona equipment problems

EQUIPMENT:ELECTRICAL

CYBER SAFETY ALERT - BAD SOFTWARE UNLOCKS ALL DOORS 100X /DAY COUNTERMANDING DRIVER INPUT: PLEASE MAKE THIS A RECALL TO FORCE THEM TO FIX THIS VERY DANGEROUS OCCUPANT SAFETY PROBLEM. CAR HAS BEEN TO 2 DEALERS 4 X TOTAL, THEY KEEP SAYING ITS UNFIXABLE. KIA CUST SERVICE REFUSE TO DO ANYTHING.(KIA CASE #[XXX], ) DAYTONA BEACH DEALER REFUSES REFUND OR REPLACEMENT CAR. IS THERE ANY WAY FOR SOMEONE FROM NHTSA TO CONTACT KIA IN KOREA AND GET SOME ACTION ON FIXING THE SOFTWARE DOOR UNLOCK 100X / DAY PROBLEM ? THERE ARE 4 DIFF SITUATIONS IN WHICH THE DOORS UNLOCK CREATING A VERY UNSAFE SITUATION FOR CRIME/CARJACKING/ AND WORSE. 2014 KIA SEDONA EX VIN # [XXX] ITS SHOULD BE A SIMPLE SOFTWARE UPDATE FIX TO ALLEVIATE THE PROBLEM : UNLOCKS WITHOUT DRIVER PERMISSION WHEN: 1. PUT IN PARK 2. KEY OUT 3. KEY IN 4. IF YOU WANT TO WARM UP CAR WHILE LOADING CARGO/PEOPLE IT CONSTANTLY COUNTERMANDS THE DRIVER INSTRUCTION TO LOCK DOORS, THIS GOES LIKE THIS: DRIVER PUSHED LOCK BUTTON , IT UNLOCKS ALL DOORS W/O PERMISSION, DRIVE AGAIN PUSHES LOCK, IT IMMEDIATELY UNLOCKS ALL DOORS AGAIN, REPEATS OVER AND OVER AND OVER INFINITELY ... IN THIS DAY /AGE OF TERRORISM, CRIME, KIDNAPPING, ETC... ITS IMPERATIVE THAT NHTSA AND CITIZENS GET THESE SITUATIONS SOLVED SO THAT AT LEAST THE DRIVER CAN KNOW THE DOORS STAY LOCKED WHEN THE LOCK BUTTON IS PUSHED AND THAT THE COMPUTER WON'T CONSTANTLY VETO DRIVER EFFORTS FOR SECURITY. THANKS>.. PLEASE SO SOMETHING < ANYTHING!>.. KIA CUST SERVICE REFUSES TO DO ANYTHING EXCEPT READ FROM A SCRIPT. KIA HEADQUARTERS IN KOREA SEEM NOT TO HAVE CONTACT # INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10876358 — an unverified report by a vehicle owner.

EQUIPMENT ADAPTIVE/MOBILITY

MY AIRBAG LITE HAS BEEN TURNING OFF AND ON AT DIFFERENT TIMES..EG. LITE TURNS ON AND IS ON FOR ABOUT 15 TO 20 SECONDS THEN TURNS OFF. NOW, 11/17/2014 WHEN I STARTED TO DRIVE IT, THE LIGHT WENT ON AND HAS STAYED ON EVER SINCE WHEN THE IGNITION IS ON. I WANTED TO TAKE IT TO THE DEALERSHIP WHERE I PURCHASED THE CAR NEW BUT THEY ARE OUT OF BUSINESS. TODAY ON FOX NEWS I HEAD WHERE THEY ARE HAVING SOME TROUBLE WITH SEAT BELTS ON DIFFERENT CARS. WOULD LIKE TO KNOW WHAT I SHOULD DO. I LOVE THE CAR AND WANT TO KEEP IT. I HAVEN'T HAD ANY PROBLEM WITH IT. IT HAS BEEN GREAT!! PLEASE ADVISE ME WHAT I SHOULD DO. THANK YOU. RESPECTFULLY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10659437 — an unverified report by a vehicle owner.

EQUIPMENT:APPLIANCE:AIR CONDITIONER

WHILE I DRIVE A CAR. IT WAS VERY HUMIDITY CONDITION. SO I TURN ON AC TO WINDOWS. FEW MINUTES LATER THEN SUDDENLY AC STOP. THE WINDSHIELD ARE CLOUDED UP WITH STEAM. SO I CAN'T SEE ANY THROUGH THE WINDSHIELD. SO I STOP AND NEED TO WAIT TILL ITS GONE. SO I VISIT MY MECHANIC AFTER DAY. HE SAID AC PIPE LOCATED BEHIND STEERING HOSE IS ABRADED BY STEERING HOSE. SO AC GAS LEAKED AT ONCE. IT SHOULDN'T HAPPEN. IT IS VERY DANGEROUS SITUATION..

NHTSA complaint #10592387 — an unverified report by a vehicle owner.

EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT

WE HAD A FLAT TIRE ON OUR 2012 KIA SEDONA. WHEN MY HUSBAND PUT THE VEHICLE ON THE JACK TO CHANGE THE TIRE, THE JACK CRUMPLED LIKE AN EMPTY SODA CAN. THIS WAS THE FIRST AND ONLY TIME THAT THIS FACTORY PROVIDED JACK HAD EVER BEEN USED. IF MY HUSBAND HAD BEEN UNDER THE VEHICLE RETRIEVING THE DONUT, HE COULD HAVE BEEN SERIOUSLY HURT, OR WORSE. WE WENT TO THE KIA SUSSMAN DEALERSHIP IN JENKINTOWN PA AND THEY REFUSED TO REPLACE THE JACK FOR ONE THAT WAS SAFE, SAID THAT THESE PIECES WERE NOT PART OF THE WARRANTY AND TO LEAVE AND TAKE THE JACK WITH US. I AM VERY CONCERNED THAT ONE OF THESE DEFECTIVE JACKS WILL CRUMPLE ON SOMEONE ELSE WHILE THEY ARE UNDER THEIR VEHICLE AND BE HURT OR KILLED.

NHTSA complaint #10508643 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

WHILE DRIVING FROM THE BABYSITTER TO MY HOUSE ON 07/19/2011 MY CAR SHUT DOWN WHILE I WAS TURNING IN A BUSY INTERSECTION. I WAS ALONE WITH MY KIDS IN THE MIDDLE OF THE ROAD WHILE CARS TRY TO GO AROUND ME AFTER 3 MINUTES MY CAR TURNED BACK ON WHEN I GOT HOME MY STEREO SHUT DOWN AND ENGINE STARTED MAKING NOSE. I CALLED THE DEALER SPOKE TO A SALES PERSON WHO WANTED ME TO COME IN FOR A TRADE IN, SPOKE TO JEFF FROM THE SERVICE DEPARTMENT AND HE WILL CALL ME BACK TO SCHEDULE AN APPOINTMENT TO COME IN. THIS IS NOT THE FIST TIME I HAD A PROBLEM WITH THE VAN STEREO IT'S BEEN CHANGED BEFORE, DOOR HANDLES AND OTHER MISCELLANIES WORK HAVE BEEN DONE, THE GRIP FROM THE BACK DOOR IS COMING OFF.

NHTSA complaint #10413681 — an unverified report by a vehicle owner.

EQUIPMENT

2 MONTHS WHILE DECELERATING AT RED LIGHT, ACCELERATION OCCURRED WHILE PRESSING BRAKE PEDAL, STOPPED WITHIN A FRACTION OF AN INCH FROM CAR IN FRONT OF ME. LAST NIGHT WHILE DRIVING 70MPH ON HWY ESC AND CHECK ENGINE LIGHTS CAME ON AND LOST ALL ACCELERATION FUNCTION. CAR STAYED IDLING BUT COULD NOT REGAIN ACCELERATION. HAD TO CROSS OVER 4 LANES OF TRAFFIC TO GET TO AN OFFRAMP EXIT. WAS ABLE TO PULL OVER TO SMALL SHOULDER AND HAD MYSELF AND 6 CHILDREN STANDING ON HIGHWAY WHILE WAITING FOR ROADSIDE ASSISTANCE. THE EXIT WAS FOR ANOTHER HWY SO WE HAD NO SAFE PLACE TO STAND BUT ALONG THE GUARDRAIL OF 2 HWYS. WAS TOLD TO CALL A TAXI AND WOULD BE REIMBURSED. NOW KIA MOTORS IS TELLING ME THAT SINCE I PURCHASED A FLEET VEHICLE I AM NOT COVERED UNDER A WARRANTY BECAUSE IT IS AT 70000. PURCHASED AS CERTIFIED REOWNED AND WAS TOLD IT WOULD BE COVERED FOR 10 YEARS 10,000 MILES. SAME PROBLEM WAS RECALLED ON THE 06 AND 07 MODELS BUT HAS NOT BEEN CORRECTED FOR 08 MODEL. WE ALL COULD HAVE BEEN KILLED!!! DEALER WAS NOT EVEN ABLE TO LOOK AT IT YET AND SAID THEY WON'T UNTIL TOMORROW SO HERE I AM ON THE SECOND DAY WITHOUT TRANSPORTATION AND DO NOT KNOW WHAT IT IS GOING TO TAKE TO BE FIXED. INTERNET SEARCHES AND COMPLAINT SEARCH ON THIS SITE REVEAL COMPLAINTS OF THE SAME NATURE TO NUMEROUS TO COUNT.

NHTSA complaint #10395535 — an unverified report by a vehicle owner.

EQUIPMENT

PROBLEMS: AIR BAG LIGHT ON AGAIN. HAS BEEN REPAIRED BY DEALER SEVERAL TIMES. AC DOES NOT BLOW COLD CONTINUALLY AND HAS BEEN REPAIRED SEVERAL TIMES. NEW COMPRESSOR, ADDITIONAL FREON, ETC. HORN MALFUNCTIONING AGAIN. TRANSMISSION PROBLEM - THE VEHICLE "BANGS OR SLAMS" WHEN YOU COME DOWN A HILL TO A STOP. WHEN SLOWING DOWN TO A STOP LIGHT IT ACTUALLY HAS A SURGE OR ACCELERATION. THIS VEHICLE ONLY HAS 64000 ON IT AND THE BRAKES HAVE BEEN SERVICED SEVERAL TIMES (FRONT AND REAR). NOW WHEN I AM DRIVING I GET A TERRIBLE GRINDING FEELING - AND AT A HIGHER SPEED ON THE HIGHWAY WHEN YOU GO TO SLOW DOWN FASTER IT VIBRATES TERRIBLY. ALSO THE BRAKING IS TERRIBLE AT HIGHER SPEEDS. ALSO HAD PROBLEMS WITH THE ACTUATOR REPAIR/REPLACED SEVERAL TIMES, HORN NOT SOUNDING PROPERLY, AIR BAG LIGHT (REPAIRED SEVERAL TIMES), CRUISE CONTROL ISSUES (WON'T MAINTAIN SPEED - ACCELERATES OR DECELERATES), BATTERY OR ELECTRICAL ISSUES (TOLD TO REPLACE BATTERY WHICH I DID & PAID FOR), HEADLIGHT ISSUES (HAVE REPLACED LIGHTS SEVERAL TIMES), VIBRATION ON HIGHWAY (NEW TIRES AND TIRES HAVE BEEN REBALANCED. ALIGNMENT DONE). AFTER REVIEWING MULTIPLE WEBSITES ON KIA REVIEWS, THESE ABOVE ITEMS ARE VERY COMMON EXPERIENCES FOR KIA SEDONA OWNERS. I WANTED TO MAKE YOU AWARE OF THESE ITEMS SINCE I FEEL THAT IF CONSUMERS DO NOT NOTIFY THE AUTHORITIES NOTHING WILL BE CORRECTED OR KNOWN. I HAVE REALLY NOTICED IN THE LAST FEW MONTHS, ALMOST IMMEDIATELY AFTER PASSING THE WARRANTY MARK, THE VEHICLE HAS TAKEN A TURN FOR THE WORSE AND PROBLEMS SEEM TO BE ESCALATING.

NHTSA complaint #10345100 — an unverified report by a vehicle owner.

EQUIPMENT ADAPTIVE/MOBILITY

WHEN DRIVING 2006 KIA SEDONA VAN, GAS PEDAL STICKS INSIDE THE RUBBER MAT CAUSING THE VEHICLE TO ACCELERATE. RUBBER MATS WERE PURCHASED FROM KIA. RUBBER MAT COMES OFF THE FLOOR POST WHICH CAUSES THE MAT TO SLIP FORWARD. I AM CONCERNED FOR THE SAFETY OF MYSELF AND FAMILY. OCCURS EVERY TIME ADJUSTABLE PEDALS ARE POSITIONED FARTHEST TO THE FLOOR WHEN HUSBAND DRIVES THE VEHICLE BECAUSE HE IS TALL. KIA DEALER OFFERED TO PUT A SCREW IN THE MAT BUT THAT WAS NOT SATISFACTORY TO ME AS THIS VEHICLE WAS PURCHASED NEW AND THE "SCREW" DOES NOT SEEM TO BE A PERMANENT FIX TO THIS PROBLEM. THIS DOES NOT OCCUR WITH THE CLOTH MATS BECAUSE THEY ARE THINNER. BUT THE RUBBER MATS ARE THICKER AND POST IS TOO SHORT WHICH CAUSED THE MAT TO SLIP OFF.

NHTSA complaint #10308660 — an unverified report by a vehicle owner.

EQUIPMENT

FAILURE OF RIGHT PASSENGER REAR HUB, A RECALL WAS ISSUED FOR THE 2003-2005 KIA SEDONAS. I WAS NEVER NOTIFIED OF THE RECALL, I WAS ALMOST IN A VEHICLE ACCIDENT FOR THE REASON THAT MY HUB UNIT BROKE ON MAY WAY TO WORK ON THE HIGH WAY. THIS HAPPENED ON SATURDAY 16, 2010.

NHTSA complaint #10300057 — an unverified report by a vehicle owner.

EQUIPMENT

I AM AN EMPLOYEE OF KIA MOTORS AMERICA. PLEASE LOOK INTO THIS VERY DANGEROUS ISSUE. THE POWER SLIDING DOORS ON 2005-2008 KIA SEDONA MINI VANS OPEN BY THEMSELVES WHILE THE VEHICLE IS IN MOTION. THERE ARE MANY CASES REPORTED TO KIA CUSTOMER RELATIONS DEPARTMENT HOWEVER KIA HAS NOT MADE IT PUBLIC. KIA IS TESTING A FEW UPDATED PARTS TO CORRECT THIS ISSUE. MOST WITHOUT SUCCESS. KIA MOTORS HAS A LOT OF THESE CASES AND MAY BE ATTEMPTING TO COVER IT UP. THIS IS A VERY DANGEROUS ISSUE GIVEN THE FACT THAT A CHILD MAY FALL OUT OF THE VEHICLE WHILE THE CAR IS IN MOTION. THESE DEFECTIVE POWER SLIDING DOORS CAN OPEN AT ANY SPEEDS, ON THE FREEWAY AT 55 MPH OR DRIVING AROUND TOWN. PLEASE LOOK INTO THIS! THIS IS NOT A JOKE OR A SCAM. THIS IS A VERY SERIOUS ISSUE THAT KIA MAY BE TRYING TO COVER UP DUE TO THE COST OF REPAIR AND OR NOT HAVING THE CORRECT COUNTERMEASURE. CUSTOMERS MUST BE WARNED AND THE POWER SLIDING DOORS MUST BE TURNED OFF AND A MANUFACTURE RECALL ISSUE. PLEASE ADDRESS THIS ISSUE IMMEDIATELY. YOU DO NOT WANT TO READ ABOUT A CHILD FALLING OUT OF A SEDONA MINI VAN ON THE FREEWAY. THE VIN THAT I LISTED IS USED JUST TO GET THIS COMPLAINT INTO THE NHTSA HOWEVER ALL SEDONA VANS ARE AFFECTED.

NHTSA complaint #10226450 — an unverified report by a vehicle owner.

EQUIPMENT:APPLIANCE:AIR CONDITIONER

MANUFACTURER DEFECT IN AIR CONDITIONING COMPRESSOR; I BOUGHT MY 2006 KIA SEDONA BRAND NEW IN DECEMBER. WHEN I BEGAN TO USE THE AC IN THE SPRING, THE DRIVER SIDE WAS NOT PRODUCING THE SAME COLD AIR AS THE PASSENGER SIDE OR THE BACK AC. I TOOK MY VEHICLE BACK TO DEALERSHIP TWICE, THE SECOND TIME I WAS TOLD THAT I MUST HAVE HAD A COLLISION WITH SOME ROAD DEBRIS AND CAUSED THE DEFECT. THEY STATED THEY PUT FREON IN AND "IT RAN OUT AS FAST AS WE PUT IT IN" ~ I STATED FREON IS A GAS ~ SHOULDN'T IT HAVE EVAPORATED? THEY SAID IT WOULD COST $1100 TO FIX IT, AND I STATED WHAT ABOUT MY WARRANTIES, THEY STATED THAT BECAUSE IT WAS MY FAULT THAT I HAD TO PAY. THEY TOLD ME TO CONTACT MY INSURANCE COMPANY, WHEN I DID THIS THE INSURANCE COMPANY STATED THAT IT WOULD BE LISTED AS A COLLISION AND MY INSURANCE PREMIUMS WOULD GO UP. WHEN I WENT TO PICK UP MY VEHICLE, I WAS DRIVING HOME IN 100+ DEGREE TEMPS, THROUGH RUSH HOUR TRAFFIC WITH MY INFANT; THE AC AIR WAS HOTTER THAN THE OUTSIDE TEMPERATURE. (I ACTUALLY MADE THE MANAGER OF THE STORE COME OUTSIDE TO FEEL THE AIR BEFORE LEAVING THE DEALERSHIP.) I TOOK MY KIA TO A SECOND DEALERSHIP WHO CLEARLY STATED AS SOON AS THEY LOOKED AT MY VEHICLE, "OH THAT IS A MANUFACTURER DEFECT", BUT SINCE THE DEALERSHIP (WHERE I BOUGHT MY KIA) HAD PUT INTO THE COMPUTER THAT I HAD CAUSED THE PROBLEM, KIA WOULD NOT WARRANTY MY PART. SO MUCH FOR THE WARRANTY AND EXTENDED WARRANTY!! NEEDLESS TO SAY, THE SECOND DEALERSHIP ADDED FREON AND MY VEHICLE STILL HAS COLD AIR, THAT WAS 9 MONTHS AGO! THE FIRST DEALERSHIP WAS ALSO SUPPOSED TO FIX MY HANDLES AND HOOD; WHEN I FIRST BOUGHT MY VEHICLE, THE HOOD PAINT WAS MESSED UP AND THE PLASTIC ON THE HANDLES WAS MELTED ON. IT TOOK 2 TRIPS TO THE DEALERSHIP AND THE WORKMANSHIP SUBSTANDARD! THEY SAID THEY WOULD CHANGE OUT MY HANDLES, INSTEAD THEY DECIDED TO REPAINT MY HANDLES, WHAT A JOB THEY DID!! THEY USED SPRAY PAINT AND GOT DROPLETS ALL ON MY INSIDE DOOR PANELS! I'M FINISHED WITH KIA PRODUCTS!

NHTSA complaint #10221241 — an unverified report by a vehicle owner.

EQUIPMENT

I PURCHASED A 2006 KIA SEDONA OCTOBER 21ST OF 2006 AND EVER SINCE THEN I HAVE HAD IT IN FOR SERVICE ABOUT 8-9 TIMES. FIRST FEW TIMES WERE FOR THE ENGINE LIGHT GOING ON ALL THE TIME. THEN IT WAS SHAKING OF THE VEHICLE AND THEY DID A WHEEL ALIGNMENT ABOUT TWO TIMES. TOOK IT IN AGAIN FOR SAME SHAKING PROBLEM SO THEY REPLACED THE STRUTS ON IT. THAN THE HORN WENT OUT AND THE UNDER CARRIAGE OF THE VEHICLE STARTED SHAKING WHILE TRYING TO ACCELERATE TO 50 MILES AN HOUR. THEY REPLACED SOME PART ON THE UNDER CARRIAGE BUT THE VEHICLE IS STILL SHAKING AND IS STILL IN THE SHOP WAITING TO HEAR FROM KIA IN THE NEXT PART TO REPLACE OR FIX. I HAVE HAD A RENTAL EACH TIME WHICH IS FINE AND DANDY, THEY HAVE PICKED UP THE COST BUT IT IS JUST GETTING FRUSTRATING TO HAVE A BRAND NEW VEHICLE WITH ONLY 20 MILES ON IT WHEN PURCHASED TO BE SERVICED AS MANY TIMES AS IT HAS IN THE PAST YEAR. SOMEHOW I DO NOW KNOW IF THIS VEHICLE IS EVEN ROAD SAFE ANYMORE!!

NHTSA complaint #10210374 — an unverified report by a vehicle owner.

EQUIPMENT

I WAS OUT SHOPPING WITH MY 2 YEAR OLD TWINS AND MY MOTHER AND WE WERE IN A PARKING LOT LOADING OUR STUFF IN THE 2006 KIA SEDONA ONCE AGAIN AND THE VAN DOOR WOULD NOT CLOSE. IT WAS STUCK OPEN....WE WAITED IN THE KROGER PARKING LOT FOR ABOUT 2 AND 1/2 HOURS WHILE NO ONE AT OBRIEN KIA WOULD COME AND GET MYSELF AND MY TWO SMALL CHILDREN, AND THE DOOR WAS WIDE OPEN, AND IT WAS STARTING TO GET DARK OUT AND THE BREEZE WAS PICKING UP...WE HAVE HAD THE VAN IN OBRIEN 2 OTHER TIMES FOR THE PASSENGER SLIDING DOOR BOUNCING BACK OPEN AND NOT LATCHING (BIG SAFETY ISSUE, AND NOW THE DRIVERS SIDE SLIDING DOOR WON'T EVEN SHUT (ANOTHER BIG SAFETY ISSUE) WITH SMALL CHILDREN IN THE CAR...WHO'S TO SAY IT WON'T HAPPEN WHILE WE ARE DRIVING DOWN THE HIGHWAY AND WHEN IS IT GOING TO ACTUALLY GOING TO GET FIXED, OR DOES SOMEONE HAVE TO GET KILLED FIRST!!!! A RECEPTIONIST FROM OBRIEN FINALLY CAME ABOUT 2 1/2 HOURS LATER AND DROVE MY CAR DOWN A BUSY STREET WITH THE SIDE DOOR STILL OPEN AND THE HEADLIGHTS TURNED OFF, AND TOOK IT TO THE SHOP TO BE FIXED, AND I NOW HAVE A RENTAL CAR AGAIN. THEY SAY IT WILL GET FIXED THIS TIME AGAIN!

NHTSA complaint #10185018 — an unverified report by a vehicle owner.

EQUIPMENT:APPLIANCE:AIR CONDITIONER

2003 KIA SEDONA WITH PROBLEMS WITH LOSING POWER, CHOKING. **NAR**CC THE BUTTERFLY PLATES WERE FOUND LOOSE IN THE PLENUM AND THE SCREWS WERE MISSING. THE TECHNICIAN TOLD THE CONSUMER THAT THEY WERE NOT INSTALLED PROPERLY FROM THE FACTORY. WHEN THE BUTTERFLY'S FAILED THE CONSUMER WAS ON THE HIGHWAY GOING 70 MPH THE SUDDENLY LOST POWER. THE A/C FAILED IN THE MIDDLE F THE SUMMER.

NHTSA complaint #10179569 — an unverified report by a vehicle owner.