Owners have filed 246 complaints
about the 2008 KIA Sedona with NHTSA between 2008 and 2026.
The largest single group is the electrical system.
Across this model's run it ranks 7 of 19 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 69
Against the median year of the KIA Sedona. 50 means typical for this
model; 100 means roughly double.
Severity — 52
10.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 61
36% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Door
1233.3%
Body
1027.8%
Latch
513.9%
Latch
25.6%
Engine
25.6%
Control ARM
25.6%
Automatic Transmission
25.6%
Pressure Monitoring AND Regulating Systems
12.8%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
52.6%
1,000 – 9,999 miles
52.6%
10,000 – 24,999 miles
3718.9%
25,000 – 49,999 miles
3718.9%
50,000 – 74,999 miles
3919.9%
75,000 – 99,999 miles
3316.8%
100,000 – 149,999 miles
2914.8%
150,000+ miles
115.6%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2008 Kia Sedona Van SWB w/SAB
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2008 Kia Sedona Van LWB w/SAB
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When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2008peak 15Feb 2026
Recalls on the 2008 KIA Sedona
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202006415,238 units in Canada
Brakes
Issue: On certain vehicles, moisture can enter the brake Hydraulic Electronic Control Unit (HECU) and cause a short circuit. Safety Risk: A short circuit could create a fire risk. This can happen even if the vehicle is parked. Corrective Actions: Kia will notify owners by mail and instruct you to take your vehicle to a dealer to install a relay to power off the HECU when the vehicle is turned off. Kia recommends that you should park your vehicle outdoors, and away from other vehicles or structures until the recall repairs have been completed.
Recall 201627423,397 units in Canada
Structure
On certain vehicles, the secondary hood latch could corrode, and may result in the mechanical binding of the latch. This could cause the secondary hood latch to remain in the open position when the hood is closed. If the vehicle were to be driven with the primary hood latch disengaged, there is a potential that the secondary hood latch may not hold the hood closed as designed while the vehicle is in motion. If this were to occur, it could compromise the driver’s ability to see the road and its users, as well as cause damage to the windshield. These issues could result in a crash causing injury and/or property damage. Correction: Dealers will replace the secondary latch with an improved secondary latch with an enhanced corrosion coating.
Recall 201627314,091 units in Canada
Suspension
On certain vehicles, road salt can corrode the front control arms, which may ultimately lead to control arm failure. This could result in a loss of vehicle control, increasing the risk of a crash causing injury and/or property damage. Correction: For 2006-2007 model year vehicles, dealers will replace the front lower control arms if they were not previously replaced under recall 2013-388. For 2008-2012 model year vehicles, dealers will inspect the control arms and either apply an anticorrosion treatment or replace the control arms, as necessary. Note: This recall supersedes recall 2013-388.
Recall 201338816,432 units in Canada
Suspension
On certain vehicles, road salt can corrode the front control arms, which may ultimately lead to control arm failure. This could result in a loss of vehicle control, increasing the risk of a crash causing injury and/or property damage. Correction: Dealers will inspect the control arms and either apply an anticorrosion treatment or replace control arms, as necessary.
Recall 201332439,054 units in Canada
Electrical
On certain vehicles, the stop lamp switch may fail and cause intermittent operation of the brake lights. Failure of the brake lights to illuminate when the brake pedal is depressed could result in a crash causing property damage and/or personal injury. Correction: Dealers will replace the switch. Note: This is an expansion of recall 2013-098.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 315,465 milesPennsville, NJFire
ELECTRICAL SYSTEM
The contact owned a 2008 Kia Sedona. The contact stated while the vehicle was parked at a friend’s residence, the contact exited the vehicle and took the baby she was caring for inside the residence of the friend. Upon returning outside, the contact became aware that the vehicle was on fire and the vehicle was engulfed in flames. The Fire Department arrived on the scene and extinguished the fire. The Fire Marshall informed the contact that the fire had started in the engine compartment. Additionally, a Fire Report was filed; however, the information was unavailable. The fire caused damage to the friend residence. The contact stated that the fire melted the aluminum siding on the house. No injuries were sustained. The vehicle was covered under a liability insurance policy. The vehicle was a total loss. The homeowners insurance Fire Inspector tagged the vehicle and requested that the vehicle remain on the premises. The vehicle was still located at the residence, as per the Fire Inspector. The manufacturer was not made aware of the failure. The failure mileage was approximately 315,465.
NHTSA complaint #11719444 — an unverified report by a vehicle owner.
at 315,465 milesPennsville, NJFire
ENGINE
The contact owned a 2008 Kia Sedona. The contact stated while the vehicle was parked at a friend’s residence, the contact exited the vehicle and took the baby she was caring for inside the residence of the friend. Upon returning outside, the contact became aware that the vehicle was on fire and the vehicle was engulfed in flames. The Fire Department arrived on the scene and extinguished the fire. The Fire Marshall informed the contact that the fire had started in the engine compartment. Additionally, a Fire Report was filed; however, the information was unavailable. The fire caused damage to the friend residence. The contact stated that the fire melted the aluminum siding on the house. No injuries were sustained. The vehicle was covered under a liability insurance policy. The vehicle was a total loss. The homeowners insurance Fire Inspector tagged the vehicle and requested that the vehicle remain on the premises. The vehicle was still located at the residence, as per the Fire Inspector. The manufacturer was not made aware of the failure. The failure mileage was approximately 315,465.
NHTSA complaint #11719444 — an unverified report by a vehicle owner.
Carbondale, PAFire
POWER TRAIN
Van caught fire in the engine compartment burned the firewall
NHTSA complaint #11577005 — an unverified report by a vehicle owner.
Carbondale, PAFire
ELECTRICAL SYSTEM
Van caught fire in the engine compartment burned the firewall
NHTSA complaint #11577005 — an unverified report by a vehicle owner.
Carbondale, PAFire
ENGINE
Van caught fire in the engine compartment burned the firewall
NHTSA complaint #11577005 — an unverified report by a vehicle owner.
at 90,000 milesLancaster, CACrash
ELECTRICAL SYSTEM
The contact owns a 2008 Kia Sedona. The contact stated that the key fob failed to open and unlock the doors as well as to deactivate the alarm system. The contact stated that the rear driver’s and passenger’s side windows failed to open fully, and the passenger’s side front door failed to close correctly as the chime and dome light remained on while driving. The contact stated to remedy the door failure her spouse placed a piece of metal between the door and the sensor to correct the failure. The rear passenger’s side sliding door also failed to connect with the sensor correctly as the door chime and dome light remained on. The check engine warning light would illuminate while driving at various speeds. The vehicle was taken to the dealer where the failure was unknown to the contact however, the contact stated that she was informed that the battery, air bag sensors, and four catalytic converters needed replacement. The vehicle was not repaired. The vehicle was taken to a radiator center where the failure was diagnosed as a relay that needed to be replaced. The vehicle was repaired. The contact stated that they had a SMOG test completed and was informed that only one catalytic converter had to be replaced. The catalytic converter was not replaced due to the cost. The contact stated that while her spouse was driving approximately 30 MPH, the brake was depressed, and the vehicle failed to stop as the brake started to pulsate. The contact stated that the vehicle collided with another vehicle. The contact stated that no injuries were sustained in either vehicle. The contact stated that the California Highway Patrol was contacted and was on the scene however, a report was not filed. The vehicle was not taken to a dealer or independent mechanic for diagnoses or repairs. The contact stated that she received notifications of NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic) in January of 2021. The dealer was notified and stated that the parts were not available as they had to order them. The
NHTSA complaint #11505387 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 315,465 milesPennsville, NJFire
ELECTRICAL SYSTEM
The contact owned a 2008 Kia Sedona. The contact stated while the vehicle was parked at a friend’s residence, the contact exited the vehicle and took the baby she was caring for inside the residence of the friend. Upon returning outside, the contact became aware that the vehicle was on fire and the vehicle was engulfed in flames. The Fire Department arrived on the scene and extinguished the fire. The Fire Marshall informed the contact that the fire had started in the engine compartment. Additionally, a Fire Report was filed; however, the information was unavailable. The fire caused damage to the friend residence. The contact stated that the fire melted the aluminum siding on the house. No injuries were sustained. The vehicle was covered under a liability insurance policy. The vehicle was a total loss. The homeowners insurance Fire Inspector tagged the vehicle and requested that the vehicle remain on the premises. The vehicle was still located at the residence, as per the Fire Inspector. The manufacturer was not made aware of the failure. The failure mileage was approximately 315,465.
NHTSA complaint #11719444 — an unverified report by a vehicle owner.
at 315,465 milesPennsville, NJFire
ENGINE
The contact owned a 2008 Kia Sedona. The contact stated while the vehicle was parked at a friend’s residence, the contact exited the vehicle and took the baby she was caring for inside the residence of the friend. Upon returning outside, the contact became aware that the vehicle was on fire and the vehicle was engulfed in flames. The Fire Department arrived on the scene and extinguished the fire. The Fire Marshall informed the contact that the fire had started in the engine compartment. Additionally, a Fire Report was filed; however, the information was unavailable. The fire caused damage to the friend residence. The contact stated that the fire melted the aluminum siding on the house. No injuries were sustained. The vehicle was covered under a liability insurance policy. The vehicle was a total loss. The homeowners insurance Fire Inspector tagged the vehicle and requested that the vehicle remain on the premises. The vehicle was still located at the residence, as per the Fire Inspector. The manufacturer was not made aware of the failure. The failure mileage was approximately 315,465.
NHTSA complaint #11719444 — an unverified report by a vehicle owner.
at 96,000 milesLorton, VA
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2008 Kia Sedona. The contact stated that upon having a state safety inspection performed on the vehicle, the contact was informed by a mechanic that there was severe corrosion on the subframe of the vehicle. The inspector informed the contact that the vehicle might be under recall for the issue. The manufacturer was notified of the failure, and the contact was informed that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 96,000.
NHTSA complaint #11699341 — an unverified report by a vehicle owner.
at 80,000 milesAirway Heights, WA
ELECTRICAL SYSTEM
The contact owns a 2008 Kia Sedona. The contact stated that the ABS warning light was illuminated. The message "ESC OFF" was displayed. The contact stated that the headlights were inoperable. Additionally, the engine had overheated, causing an electrical short and battery failure. The battery was replaced several times; however, the failure persisted. The contact stated that while driving at 45 MPH, the vehicle shut off unexpectedly. The contact was able to pull into a parking lot. The vehicle was restarted and driven at 25 MPH; however, the failure recurred. The contact was able to pull to the side of the road. The vehicle failed to restart and remained on the side of the road. The contact stated that several mechanics had previously diagnosed the vehicle with electrical failures. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
NHTSA complaint #11698939 — an unverified report by a vehicle owner.
at 80,000 milesAirway Heights, WA
SERVICE BRAKES, HYDRAULIC
The contact owns a 2008 Kia Sedona. The contact stated that the ABS warning light was illuminated. The message "ESC OFF" was displayed. The contact stated that the headlights were inoperable. Additionally, the engine had overheated, causing an electrical short and battery failure. The battery was replaced several times; however, the failure persisted. The contact stated that while driving at 45 MPH, the vehicle shut off unexpectedly. The contact was able to pull into a parking lot. The vehicle was restarted and driven at 25 MPH; however, the failure recurred. The contact was able to pull to the side of the road. The vehicle failed to restart and remained on the side of the road. The contact stated that several mechanics had previously diagnosed the vehicle with electrical failures. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
NHTSA complaint #11698939 — an unverified report by a vehicle owner.
at 80,000 milesAirway Heights, WA
ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2008 Kia Sedona. The contact stated that the ABS warning light was illuminated. The message "ESC OFF" was displayed. The contact stated that the headlights were inoperable. Additionally, the engine had overheated, causing an electrical short and battery failure. The battery was replaced several times; however, the failure persisted. The contact stated that while driving at 45 MPH, the vehicle shut off unexpectedly. The contact was able to pull into a parking lot. The vehicle was restarted and driven at 25 MPH; however, the failure recurred. The contact was able to pull to the side of the road. The vehicle failed to restart and remained on the side of the road. The contact stated that several mechanics had previously diagnosed the vehicle with electrical failures. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
NHTSA complaint #11698939 — an unverified report by a vehicle owner.
at 160,000 milesMiddletown, DE
SUSPENSION:FRONT:CONTROL ARM
The contact owns a 2008 Kia Sedona. The contact stated that while driving 20 MPH and attempting to stop the vehicle, there was an abnormal sound coming from the steering wheel. The vehicle was towed to a dealer where it was diagnosed and determined that the control arm was damaged and needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure and a case was opened. The failure mileage was 160,000.
NHTSA complaint #11617496 — an unverified report by a vehicle owner.
Carbondale, PAFire
POWER TRAIN
Van caught fire in the engine compartment burned the firewall
NHTSA complaint #11577005 — an unverified report by a vehicle owner.
Carbondale, PAFire
ELECTRICAL SYSTEM
Van caught fire in the engine compartment burned the firewall
NHTSA complaint #11577005 — an unverified report by a vehicle owner.
Carbondale, PAFire
ENGINE
Van caught fire in the engine compartment burned the firewall
NHTSA complaint #11577005 — an unverified report by a vehicle owner.
Brooklyn, NY
SUSPENSION
Right lower control arm broke while I was driving
NHTSA complaint #11530206 — an unverified report by a vehicle owner.
at 90,000 milesLancaster, CACrash
ELECTRICAL SYSTEM
The contact owns a 2008 Kia Sedona. The contact stated that the key fob failed to open and unlock the doors as well as to deactivate the alarm system. The contact stated that the rear driver’s and passenger’s side windows failed to open fully, and the passenger’s side front door failed to close correctly as the chime and dome light remained on while driving. The contact stated to remedy the door failure her spouse placed a piece of metal between the door and the sensor to correct the failure. The rear passenger’s side sliding door also failed to connect with the sensor correctly as the door chime and dome light remained on. The check engine warning light would illuminate while driving at various speeds. The vehicle was taken to the dealer where the failure was unknown to the contact however, the contact stated that she was informed that the battery, air bag sensors, and four catalytic converters needed replacement. The vehicle was not repaired. The vehicle was taken to a radiator center where the failure was diagnosed as a relay that needed to be replaced. The vehicle was repaired. The contact stated that they had a SMOG test completed and was informed that only one catalytic converter had to be replaced. The catalytic converter was not replaced due to the cost. The contact stated that while her spouse was driving approximately 30 MPH, the brake was depressed, and the vehicle failed to stop as the brake started to pulsate. The contact stated that the vehicle collided with another vehicle. The contact stated that no injuries were sustained in either vehicle. The contact stated that the California Highway Patrol was contacted and was on the scene however, a report was not filed. The vehicle was not taken to a dealer or independent mechanic for diagnoses or repairs. The contact stated that she received notifications of NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic) in January of 2021. The dealer was notified and stated that the parts were not available as they had to order them. The
NHTSA complaint #11505387 — an unverified report by a vehicle owner.
at 90,000 milesLancaster, CACrash
SERVICE BRAKES
The contact owns a 2008 Kia Sedona. The contact stated that the key fob failed to open and unlock the doors as well as to deactivate the alarm system. The contact stated that the rear driver’s and passenger’s side windows failed to open fully, and the passenger’s side front door failed to close correctly as the chime and dome light remained on while driving. The contact stated to remedy the door failure her spouse placed a piece of metal between the door and the sensor to correct the failure. The rear passenger’s side sliding door also failed to connect with the sensor correctly as the door chime and dome light remained on. The check engine warning light would illuminate while driving at various speeds. The vehicle was taken to the dealer where the failure was unknown to the contact however, the contact stated that she was informed that the battery, air bag sensors, and four catalytic converters needed replacement. The vehicle was not repaired. The vehicle was taken to a radiator center where the failure was diagnosed as a relay that needed to be replaced. The vehicle was repaired. The contact stated that they had a SMOG test completed and was informed that only one catalytic converter had to be replaced. The catalytic converter was not replaced due to the cost. The contact stated that while her spouse was driving approximately 30 MPH, the brake was depressed, and the vehicle failed to stop as the brake started to pulsate. The contact stated that the vehicle collided with another vehicle. The contact stated that no injuries were sustained in either vehicle. The contact stated that the California Highway Patrol was contacted and was on the scene however, a report was not filed. The vehicle was not taken to a dealer or independent mechanic for diagnoses or repairs. The contact stated that she received notifications of NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic) in January of 2021. The dealer was notified and stated that the parts were not available as they had to order them. The
NHTSA complaint #11505387 — an unverified report by a vehicle owner.
Burbank, IL
SEATS
Driver seat just broke from the slide frame seat just falls back and is not safe to drive the seat is very badly designed should not have broken.also sliding door driver's side got lock were it doesn't open at all.
NHTSA complaint #11494549 — an unverified report by a vehicle owner.
OAK Park, IL
ELECTRICAL SYSTEM
I brought this car (owned by by son and his wife, used by me) in March 2022 re recall SC186 to the Kia dealership in Berwyn, IL and they said the new part was needed, and they'd call me when it was in for me to return to have it replaced, but they never did call to say the part was in. -- I called various times through August 2022 to check, and they gave me a runaround. I called Kia customer service on 8/25, and their records showed that the Berwyn Kia claimed they did the recall on 04/08/22 -- AND THEY LIED - THEY NEVER HAD ME COME IN TO HAVE THE PART REPLACED! And because the recall is listed as done, no other dealership can replace the part! I filed complaint #[XXX] with Kia customer service - they said they would inform Berwyn Kia of my complaint, but might or might not get an answer from the dealer. I guess I will return to Berwyn Kia to confront them on this matter -- but I wonder how often they say they do recall repairs but don't in fact do them!!!! Can you do anything to help?? Who else should I complaint to about this? INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11488351 — an unverified report by a vehicle owner.
Natrona Heights, PA
UNKNOWN OR OTHER
Driver side sliding door will not close. Not powered. Multiple mechanic can not fix. Do not know why.
NHTSA complaint #11446721 — an unverified report by a vehicle owner.
Saint Petersburg, FLFire
ELECTRICAL SYSTEM
[XXX] owned a 2008 Kia Sedona minivan, VIN #[XXX]. This was his only vehicle at the time. On or about April 26, 2021, [XXX] heard a loud noise coming from the driveway and went outside to investigate. The van was engulfed in flames, mainly in the engine compartment. He attempted to put the fire out himself. His neighbor called the Pinellas Park fire department who responded and put out the fire. The vehicle was a total loss. The van had been parked for approximately five hours after he used it earlier that day to pick up children from school The spontaneous vehicle fire was a serious safety risk, and he is fortunate to have not lost his home in the fire along with the vehicle. The day before the fire, the ABS indicator light on the dash came on. He made an appointment to have the van serviced on April 27, but the fire destroyed the vehicle before it could be looked at. Shortly after this happened, [XXX] learned of Manufacturer Recall Number SC186; NHTSA Recall Number 20V088. He was never notified by Kia North America, before or after the fire which destroyed the vehicle. [XXX] has opened case number [XXX] with and was assured that Kia would be providing reimbursement for the Kia Sedona vehicle he had to replace. Kia North America requested pictures of the fire damaged vehicle, which he sent to them. He offered to allow Kia to inspect the wreckage of the vehicle, but no action was ever taken despite assurances that Kia would send a representative to inspect the vehicle. In September 2021, Kia North America stopped responding to Mr. Brackett, and no longer returns his or my communication. If the NHTSA requires any more information, please contact my office. /s [XXX] Florida Bar #[XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11438659 — an unverified report by a vehicle owner.
Saint Petersburg, FLFire
SERVICE BRAKES
[XXX] owned a 2008 Kia Sedona minivan, VIN #[XXX]. This was his only vehicle at the time. On or about April 26, 2021, [XXX] heard a loud noise coming from the driveway and went outside to investigate. The van was engulfed in flames, mainly in the engine compartment. He attempted to put the fire out himself. His neighbor called the Pinellas Park fire department who responded and put out the fire. The vehicle was a total loss. The van had been parked for approximately five hours after he used it earlier that day to pick up children from school The spontaneous vehicle fire was a serious safety risk, and he is fortunate to have not lost his home in the fire along with the vehicle. The day before the fire, the ABS indicator light on the dash came on. He made an appointment to have the van serviced on April 27, but the fire destroyed the vehicle before it could be looked at. Shortly after this happened, [XXX] learned of Manufacturer Recall Number SC186; NHTSA Recall Number 20V088. He was never notified by Kia North America, before or after the fire which destroyed the vehicle. [XXX] has opened case number [XXX] with and was assured that Kia would be providing reimbursement for the Kia Sedona vehicle he had to replace. Kia North America requested pictures of the fire damaged vehicle, which he sent to them. He offered to allow Kia to inspect the wreckage of the vehicle, but no action was ever taken despite assurances that Kia would send a representative to inspect the vehicle. In September 2021, Kia North America stopped responding to Mr. Brackett, and no longer returns his or my communication. If the NHTSA requires any more information, please contact my office. /s [XXX] Florida Bar #[XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11438659 — an unverified report by a vehicle owner.
East Palatka, FL
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
On three occasions my vehicle's engine would stumble and refuse to accelerate when gas peddle was depressed to reach a lower gear to accelerate. I was forced to pull out of busy traffic to roadway shoulder, where engine continued to stumble or misfire. When I shut off the ignition and restarted my Kia Sedona, it retuned to normal operation. A second mishap was the sudden opening of the engine compartment hood, which flew up and struck my windshield, completely blocking my view. Fortunately I was able to slow and stop the vehicle without further damage, beside a bent hood and broken hinges and hood struts. You have issued a recall for several states, but not for Florida where this happened.
NHTSA complaint #11436588 — an unverified report by a vehicle owner.
at 118,000 milesBedford, TX
ENGINE
The contact owns a 2008 Kia Sedona. The contact stated that while driving at various speeds, the check engine warning light illuminated. The contact had taken the vehicle to an independent mechanic who informed him that the catalytic converter was defective. The contact was referred to NHTSA by the independent mechanic for assistance. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The contact stated that the odometer had been rolled back. The failure mileage was unknown.
NHTSA complaint #11434833 — an unverified report by a vehicle owner.
Honolulu, HI1 injured
STRUCTURE:BODY:HOOD
I was driving on the freeway and my hood blew up and smashed my front windshield blocking out light. I could not see to drive and the rearview mirror flew off like a projectile
NHTSA complaint #11430742 — an unverified report by a vehicle owner.
Douglasville, GA
SUSPENSION:FRONT:CONTROL ARM
Vehicle was not drivable. Driver side front control arm was corroded and cracked/broken.
NHTSA complaint #11429285 — an unverified report by a vehicle owner.
at 128,000 milesChateaugay, NY
STRUCTURE:BODY:DOOR
THE VAN'S SLIDING SIDE DOORS NO LONGER OPEN DUE TO PLASTIC CLIPS IN THE TRACKS BREAKING. THE DOORS CANNOT BE OPENED FROM THE INSIDE OR THE OUTSIDE. BOTH DOORS BROKE THE SAME DAY. MY SON IS IN A WHEELCHAIR AND WE USE THE SIDE SLIDING DOOR WITH A RAMP TO GET HIM IN HIS WHEELCHAIR INTO THE VEHICLE. HE IS FIVE AND WAS TRAPPED IN THE VEHICLE. WE HAD TO OPEN THE BACK HATCH AND FOLD DOWN THE REAR SEATS IN ORDER TO GET HIM IN HIS WHEELCHAIR OUT. THIS IS NOT A SAFE SITUATION. I CAN NO LONGER RIDE HIM OR ANY PASSENGERS IN THE REAR OF THE VEHICLE BECAUSE IT'S AN ENTRAPMENT ISSUE IF I WAS TO BE IN AN ACCIDENT. I NOTE THAT THIS SAME ISSUE HAS BEEN ADDRESSED WITH A RECALL ON LATER YEAR MODELS THAN MINE, BUT HAS YET TO BE RECALLED ON THE 2008.
NHTSA complaint #11389807 — an unverified report by a vehicle owner.
at 171,000 milesBlack Creek, WICrash
SUSPENSION
TL* THE CONTACT OWNS A 2008 KIA SEDONA. THE CONTACT STATED THAT WHILE HER BOYFRIEND WAS DRIVING AROUND A CURVE, THE VEHICLE VEERED OFF THE HIGHWAY AT 55 MPH DOWN INTO AN INCLINE. THE VEHICLE CRASHED INTO A TREE IN A YARD. IT WAS DISCOVERED THAT THE CONTROL ARM ON THE DRIVER'S SIDE WAS RUSTED AND FRACTURED IN THREE PLACES. THERE WERE NO INJURIES THAT CAUSED ANYONE TO BE TRANSPORTED BY AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A STORAGE AREA. THE DEALER BERGSTROM KIA OF APPLETON (2445 W COLLEGE AVE, APPLETON, WI 54914 (920) 993-3000) TOLD THE CONTACT TO CALL THE MANUFACTURER. THE CONTACT WAS SENT TO THE RECALL SECTION AND SENT PICTURES OF THE CRASH. AFTER SEVERAL CALLS, THE MANUFACTURER CONCLUDED THAT THEY WOULD NOT OFFER ANY ASSISTANCE. VIN TOOL SEARCH CONFIRMED THE VEHICLE HAD A PENDING RECALL UNDER NHTSA CAMPAIGN NUMBER: 16V387000 (SUSPENSION).THE FAILURE MILEAGE WAS 171,000.
NHTSA complaint #11372961 — an unverified report by a vehicle owner.
at 100,000 milesHanceville, ALFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 KIA SEDONA. THE CONTACT STATED THAT WHILE DRIVING SEVERAL WARNING LIGHTS INCLUDING THE ABS WARNING LIGHT HAD ILLUMINATED. AFTER RESTARTING THE ENGINE, THE ODOR OF BURNING RUBBER WAS PRESENT AND SMOKE WAS SCENE COMING FROM UNDER THE HOOD. THE VEHICLE WAS TOWED TO THE LOCAL MECHANIC WHO DIAGNOSED THAT THE FAN MODULE WAS FAULTY. THE FAN MODULE WAS REPLACED BUT THE FAILURES CONTINUED TO OCCUR. THE VEHICLE WAS EXAMINED BY A SECOND INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WIRE HARNESS WAS FAULTY AND NEEDED TO BE REPLACED. NO FURTHER INFORMATION WAS AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #11353008 — an unverified report by a vehicle owner.
