72 of the
3,406 complaints filed about the KIA Sedona
are about the seat belts —
2% of everything owners reported.
The worst model year for it is 2002.
Recall appointment was set with Ken Ganley Kia auto iNew Port Richey , FL. It was set for two weeks out. They told us what the recall was before we got there. They didn’t order the part to fix it. Now It’s been since March 23rd and we have never heard from them. I feel they’ve had ample opportunity to get the part required to fix it. Since this is a safety issue I am very aggravated . On top of that, my husband wasted an entire day and they gave us a $10,000 estimate on a car worth maybe $1000. It is my opinion they have done nothing required by law to fix this. Since it is regarding a safety concern I wanted to report this issue..
NHTSA complaint #11732212 — an unverified report by a vehicle owner.
My [XXX] son pulled the seatbelt so tight it got wrapped around his neck. When I pulled over to unbuckle it, it was stuck. I turned the car off and on again to try and loosen it, but it didn't work. In the emergency, I had to cut the seatbelt with scissors. It's the passenger seatbelt in the second row, next to the window. I reported the incident to Kia in Puerto Rico by phone. They never called me back. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11702065 — an unverified report by a vehicle owner.
In Feb of 2023, my van had no known issues and out of nowhere it started making a terrible noise, every light in the dash came on, my power steering stopped working and then my engine shut off. I had it towed to a mechanic shop, they said it needed an engine. I had it towed to our local KIA dealership. They said it did not need an engine, it only needed a timing chain. That was $8000. We decided to get it done. 4 weeks later exactly from when we picked it up, I was on the interstate and the exact thing happened. I had it towed back to our local KIA. They stated it now needed an engine and it would be a used engine because they do not manufacture the engine anymore. It had over 60K miles on it and it would be $13K not including shipping or labor. We decided not to do this. After further investigation, this should have been under warranty the entire time and we never should have spent any money on it. This has been a terribly unreliable “family car”. I will NEVER buy a KIA again. My family is still suffering from paying $8K+ to have it “fixed”.
NHTSA complaint #11679600 — an unverified report by a vehicle owner.
I was in a car wreck and my air bags did not deploy and my seat belt did not lock. The other vehicle involved in the car accident immediately deployed its airbags. I did not ask for an ambulance because I do not know if my insurance covers it so I went personally to the emergency room after the accident.
NHTSA complaint #11662588 — an unverified report by a vehicle owner.
The contact owns a 2017 Kia Sedona. The contact stated that she had become aware that the 2nd row middle seat belt clip did not fit in the designated buckle. The vehicle was taken to the dealer, where the contact was informed that it was a factory defect. The dealer determined that the 2nd row middle seat belt buckle assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 60,000.
NHTSA complaint #11579471 — an unverified report by a vehicle owner.
The airbag light would come on and go off randomly while driving. We took it to the dealer several times. I believe repairs were made twice and within days it happened again. The other times it was taken into the dealer, the problem could not be replicated as the light would randomly come on/blink. The airbag light stays on all the time now. I've been told it is dangerous to drive the vehicle while the light is on because the airbags will not deploy should the vehicle get in an accident. The passenger side seatbelt like blinks constantly now whether there is a passenger in the front seat or not. I've been told by Kia that the warranty has expired and any cost associated with the repair of the airbag and seatbelt sensor will be our responsibility. This was an ongoing problem well before the warranty expired.
NHTSA complaint #11442938 — an unverified report by a vehicle owner.
THE DAYTIME AND HEADLIGHTS LIGHTS WILL TURN OFF RANDOMLY. (STARTED AROUND THE 100K MILEAGE). WHEN STATIONARY, THE SLIDING DOORS DO NOT SHUT CORRECTLY. 1ST THE DRIVER'S SIDE DOOR BEGINS RATTLING LIKE CHANGE IS INSIDE THE DOOR. 2ND THEN THE DOOR BEGINS TAKING 2 TURNS TO CLOSE, AND THEN IT IS HIT OR MISS WHEN CLOSING. THE DOOR CLOSURE BUTTON WILL OCCASIONALLY NOT WORK, REGARDLESS OF WHETHER THE CAR IS OFF AND PARKED. (STARTED AROUND THE 45000 MILEAGE). THE DRIVER'S SIDE SEAT BELT CONNECTOR OCCASIONALLY INDICATES A FAULT ERROR. ALSO THE PASSENGER SIDE SEAT BELT INDICATOR WILL TURN ON WHEN 5 POUNDS OR LESS IS IN THE PASSENGER SEAT. (STARTED AROUND THE 100K MILEAGE). MY BIGGEST CONCERN: SINCE I BELIEVE THE SIDE DOORS ARE FATAL ACCIDENTS WAITING TO HAPPEN, I HAVE MY KIDS SIT IN THE 3RD ROW. ONLY ADULTS ARE ALLOWED TO SIT IN MY PASSENGER CAPTAIN CHAIRS. THE BLIND SPOT WARNING DOES NOT WORK CONSISTENTLY.
NHTSA complaint #11377600 — an unverified report by a vehicle owner.
AIRBAGS - THE SENSOR LIGHT KEEPS COMING ON AT RANDOM TIMES, THEN WILL TURN OFF FOR A FEW SECONDS, THEN COME BACK ON. THERE IS NOT ONE CERTAIN THING THAT CAUSES THIS (IE BUMPS, BREAKING, ACCELERATION, ETC). NOT SURE IF THIS IS A BAD SENSOR ISSUE OR WHAT IT COULD BE. SEATBELTS - FRONT PASSENGER SIDE SEATBELT WILL 'LOCK' INTO PLACE WHILE DRIVING (LIKE AFTER YOU WOULD STOP SUDDENLY), AND THE ONLY WAY TO UNDO IT, IS TO RELEASE THE SEATBELT.
NHTSA complaint #11270102 — an unverified report by a vehicle owner.
CENTER SEAT BELT IN THE MIDDLE BACK ROW WHICH PULLS DOWN FROM THE ROOF OF THE VEHICLE FAILED WHEN MAKING A QUICK STOP TO AVOID AN ACCIDENT DUE TO ANOTHER CAR IMPROPERLY CHANGING LANES INTO OUR LANE. SPEED OF TRAVEL WAS 45MPH ON THE STRAIGHT AWAY ON A CITY STREET. THE PASSENGER'S HEAD WAS AIMING FOR THE CENTER CONSOLE AND WAS BUFFERED BY THE PASSENGER EXTENDING HIS HANDS TO NOT HIT THE CENTER CONSOLE. THE SEAT BELT APPEARS TO BE WORKING NOW, BUT WE CANNOT BE SURE THAT IT WILL CONTINUE TO FUNCTION PROPERLY OR IF THE OTHERS MAY ALSO WORK INTERMITTENTLY IN THE FUTURE.
NHTSA complaint #11129079 — an unverified report by a vehicle owner.
AIR BAG LIGHT COMES ON AND OFF FREQUENTLY WITH NO EXPLANATION AS TO WHY. THE PASSENGER SEAT BELT LIGHT BLINKS ON AND OFF WITH NO PASSENGER AND NOTHING IN THE SEAT. THIS HAPPENS WHILE DRIVING THE VEHICLE OR AT START UP OF THE VEHICLE THE LIGHTS MAY STAY ON. I FEAR THAT IF NEEDED MY AIRBAGS MAY NOT DEPLOY PROPERLY.
NHTSA complaint #11034238 — an unverified report by a vehicle owner.
THE BACK SEAT WILL NOT CLIP DOWN AND THE MIDDLE SEAT BELT WILL NOT RETRACT BACK. YOU CANNOT SIT IN THE BACK SEAT BECAUSE IT WILL NOT CLAMP TO THE FLOOR
NHTSA complaint #11003395 — an unverified report by a vehicle owner.
PROBLEM #1. AT APPROXIMATELY 111,000 MILES MY SEDONA'S AIRBAG LIGHT ILLUMINATED ON MY DASH PANEL...AND HAS STAYED ILLUMINATED EVER SINCE. THERE WAS NO ACCIDENT OR INCIDENT TO PROVOKE THIS LIGHT TO ILLUMINATE. KIA OF DARTMOUTH (MA) SAID IT'S A DRIVERS SIDE SEATBELT SENSOR THAT IS "BAD". COST TO REPAIR $274.80! WHY IS A "BAD" SENSOR NOT THE RESPONSIBILITY OF THE MANUFACTURER? IT'S FAULTY. THERE WAS NO MISUSE OR ABUSE BY THE CONSUMER, IN OTHER WORDS, WHY IS THERE NO RECALL ON THIS ITEM? PROBLEM #2. AT APPROXIMATELY 108,000 MY SEDONA'S TPMS LIGHT AND ( ! ) LIGHTS ILLUMINATED ON MY DASH PANEL...AND HAVE STAYED ILLUMINATED SINCE. THE TIRES ARE INFLATED TO MANUFACTURE'S SPECIFICATIONS SO THERE IS NO CHANCE THAT THE TIRES ARE UNDER OR OVER INFLATED. AGAIN, THERE IS A "BAD" SENSOR(S). WHY ISN'T THERE A RECALL ON THESE FAULTY SENSORS?
NHTSA complaint #10983069 — an unverified report by a vehicle owner.
THE 2ND ROW CENTER SEAT BELT IS DEFECTIVE AND CAN NOT HOLD AN OCCUPANT. THE CENTER SEAT BELT HAD NEVER BEEN USED BEFORE TODAY - THE BUCKLES WERE STILL WRAPPED IN BLUE PLASTIC FROM THE FACTORY. UPON ATTEMPTED FIRST USE, THE SMALLER LATCHPLATE WOULD NOT GO INTO THE SMALLER BUCKLE. THE WHITE RELEASE BUTTON ON THE SMALLER BUCKLE WAS DEPRESSED INWARDS - WHICH IT SHOULD NOT HAVE BEEN. THE SMALLER LATCHPLATE WOULD GO INTO THE BUCKLE AND GIVE A FALSE LATCH AND THEN AT EVEN A LITTLE BIT OF PULLING ON THE BELT THE LATCHPLATE WOULD COME OUT OF THE BUCKLE. NOTE: BECAUSE THIS SHOULDER BELT COMES FROM THE ROOF THERE ARE 2 BUCKLES AND 2 LATCHPLATES. THE DEFECT WAS WITH THE SMALLER LATCHPLATE THAT WOULD NOT LATCH PROPERLY INTO THE SMALLER BUCKLE.
NHTSA complaint #10937169 — an unverified report by a vehicle owner.
TL* THE CONTACT RENTED A 2017 KIA SEDONA. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT REAR ENEDED THE PRECEDING VEHICLE. THE FRONTAL AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT RESTRAIN THE DRIVER. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A PRIVATE IMPOUND LOT AND WAS NOT DRIVABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,609. UPDATED 02/15/2017
NHTSA complaint #10925049 — an unverified report by a vehicle owner.
FRONT SEAT BELT UNLATCHES AND RETRACTS WHEN OBJECT ACCIDENTALLY SLID OFF CONSOLE BETWEEN FRONT SEATS AND FELL ONTO SEATBELT LOCKING MECHANISM. THIS OCCURRED DURING A LEFTWARD TURN. REPRODUCIBLE BY DROPPING CELL PHONE ONTO MECHANISM.
NHTSA complaint #10854452 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 KIA SEDONA. THE CONTACT STATED THAT WHILE ATTEMPTING TO BUCKLE THE SEAT BELT, THE SECOND ROW SEAT BELT ANCHOR CABLES SNAPPED OFF. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 124,000.
NHTSA complaint #10776329 — an unverified report by a vehicle owner.
BEFORE THE INCIDENT THERE WERE ISSUES WITH THE REAR CAPTAIN CHAIRS SEAT BELT LATCH WHEN TRYING TO BUCKLE THEM. I HAVE THREE SMALL CHILDREN UNDER THE AGE OF 3 YEARS OF AGE AND IT IS VERY IMPORTANT AND CRUCIAL THAT SEAT BELTS ARE IN WORKING ORDER WITHOUT ISSUES FOR THE SAFETY OF THEIR WELL BEING. BEFORE THE INCIDENT THE SEATS THEMSELVES IN THE REAR ROWS HAD ISSUES LATCHING AS WELL WHEN BEING INSTALLED. ON AUGUST 18, 2015 MYSELF AND THREE SMALL CHILDREN WERE IN A SEVERE HIGH IMPACT ACCIDENT AND NONE OF THE AIRBAGS HAD GONE OFF LIKE THEY NEVER EXISTED. MY KIDS AND I SUFFER FROM SEAT BELT ABRASIONS AND I SUFFER FROM BRUISING IN MULTIPLE PLACES FROM MY HEAD DOWN, SHOULDER PAIN AND BACK ISSUES. POLICE, PARAMEDIC'S, COLLISION CENTER, WITNESSES, AND MY INSURANCE COMPANY WERE ALL NOTIFIED OR HAD NOTIFIED ABOUT THE AIRBAGS. APPARENTLY, MY SEAT WHICH WAS THE DRIVER SEAT WAS ALSO COMPLETELY SNAPPED OFF AS WELL. UPDATED 08/26/15
NHTSA complaint #10750433 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 KIA SEDONA. THE CONTACT STATED THAT THE SEATBELT WARNING LAMP FLASHED AND REMAINED ILLUMINATED. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
NHTSA complaint #10679139 — an unverified report by a vehicle owner.