The contact owns a 2020 Kia Sedona. While driving approximately 30 MPH on a main road, the steering wheel started shaking abnormally and became difficult to control. The vehicle was driven to a tire shop and then to an independent mechanic. Additionally, the sliding doors failed to open as needed, the steering wheel occasionally seized, there was tread separation in the tires, and the wheels were bent. The mechanic inspected the tires and steering system, performed a safety inspection, and determined that the vehicle was unsafe to drive. The tires were replaced, and the wheels were repaired; however, the sliding doors were not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 65,245.
NHTSA complaint #11711006 — an unverified report by a vehicle owner.
FRAME RUSTED -OUT ALLOWING RIGHT FRONT WHEEL A -FRAME TO COME LOOSE. ALLOWING WHEEL TO MOVE REARWARD INTO WHEELWELL STOPING ROTATION. IF I HAD BEEN ON THE INTERSTATE ??? MAYBE YOU WOULDNOT BE READING THIS??? [XXX] USCG retired INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11516462 — an unverified report by a vehicle owner.
both control arms broke and the front tires were ruined. The tow truck driver said they are lucky , they didn't get hurt because if they were going faster , they would have lost control and rolled the van.
NHTSA complaint #11501818 — an unverified report by a vehicle owner.
AT 18,870 MILES THE LEFT FRONT TIRE OF MY 2018 KIA SEDONA SX LIMITED (ORIGINAL TO VAN KUMHO CRUGEN 235/55/R19) BEGAN TO PULL TO THE LEFT DURING HIGHWAY DRIVING. WENT TO LOCAL FIRESTONE DEALER. THEY PLACED THE TIRE ON THE RIGHT SIDE AND PULLED TO RIGHT. THEY SUGGESTED I TAKE IT TO THE KIA DEALER TO HAVE CAM BOLTS ADJUSTED. WENT TO KIA DEALER WHERE I PURCHASED THE VAN. THEY WERE NO HELP REFUSED TO DO ANYTHING THEY SAID NOTHING WRONG WITH THE TIRE. WENT BACK TO FIRESTONE AND PURCHASED A NEW KUMHO CRUGEN 235/55/R19 TIRE AND HAD IT PUT ON.UPON EXAMINING THE TIRE THEY SAID THE STEEL BELTS HAD SHIFTED. CONTACTED KIA DEALER WITH NO RESPONSE. CONTACTED KIA CORPORATE AND RECEIVED A REFUND FOR COST OF NEW TIRE. AT 39,444 MILES AGAIN THE LEFT FRONT TIRE (ORIGINAL TO VAN KUMHO CRUGEN 235/55/R19) BEGAN TO PULL SEVERELY TO THE LEFT DURING HIGHWAY DRIVING. WENT TO LOCAL FIRESTONE DEALER. THE STEEL BELTS HAD SHIFTED SEVERELY MISHAPING THE TIRE. AT THIS POINT I PURCHASED 4 NEW TIRES OF A DIFFERENT BRAND.
NHTSA complaint #11414432 — an unverified report by a vehicle owner.
2 OF THE 4 KUMHO CRUGEN PREMIUM 235/60R18 TIRES ON OUR KIA SEDONA HAVE HAD TREAD SEPARATION. 21,000 MILES ON THE CAR SO FAR. CAR WAS IN MOTION AND EXPERIENCED RATTLING AND SHAKING EACH TIME.
NHTSA complaint #11361133 — an unverified report by a vehicle owner.
I HAVE A 2004 KIA SENDONA LX VAN AND THE WHEEL BARRINGS ARE BAD I FIXED IT ONCE ALREADY A MONTH AGO AND IT IS ALREADY BROKEN AGAIN BOTH TIMES IT COMPLETELY FELL APART IN TO LITTLE PEICES WHEN I TOOK THE WHEEL OFF.
NHTSA complaint #11319611 — an unverified report by a vehicle owner.
HAVE GOTTEN TIRE ROTATIONS REGULARLY. DEALER TOLD ME AFTER THIS ROTATION, THAT THERE WAS CUPPING ON THESE TIRES. THEY ONLY HAVE 23487 MILES ON THEM. MAINTAINANCE WAS DONE AND INFLATION KEPT AT BOOK LEVEL. DEALER SAYS TIRE MANUFACTURER IS LIABLE FOR WARRANTY. TIRE MANUFACTURER SYS DEALER NEEDS TO FILE CLAIM AND THAT THE CUPPING IS NOT SAFETY ISSUE AND WON'T HONOR THE WARRANTY. THESE ARE THE ORIGINAL TIRES FROM WHEN WE BOUGHT THE CAR NEW. MANUFATURER IS HANKOOK. TIRE IS DYNAPRO HP2 RA33 BW. SKU1011758 PART# UHK18 23560BW. THEY OBVIOUSLY HAVE A MANUFACTURING DEFECT TO HAVE THIS HAPPENING AT SUCH LOW MILEAGE.IT WAS NOT OWNER NEGLECT!
NHTSA complaint #11317332 — an unverified report by a vehicle owner.
BOUGHT A BRAND NEW CAR AT 20 MILES ON ODOMETER. WHILE DRIVING HOME STEERING WHEEL WAS SHAKING BADLY. I WAS SURPRISED TO FEEL THIS SINCE IT IS A BRAND NEW CAR. I WENT TO SERVICE NEXT DAY THEY COULD NOT FIND ANYTHING WRONG WITH TIRES OR SUSPENSION AND WAS TOLD THIS IS HOW THIS CAR DESIGN TO DRIVE. I WAS TOLD THAT IF THERE IS KNOW VISIBLE ISSUE WITH THE TIRES KIA WOULD NOT REPLACE IT UNDER WARRANTY. NOW I'M STUCK WITH THIS BRAND NEW CAR THAT DRIVES LIKE 10 YEARS OLD CAR.
NHTSA complaint #11287729 — an unverified report by a vehicle owner.
THE FRONT BRAKE CALIPER MOUNTING BRACKETS BOLTS LOOSEN AND FALL OUT CAUSING CALIPER FAILURE. THIS ALSO CAUSE THE CALIPER TO BECOME LOOSE AND SCRUB THE INSIDE OF THE RIM WHICH IN TURN DAMAGES BOTH THE CALIPER AND THE RIM. THIS HAPPENS WHILE IN MOTION BOTH ON HIGHWAYS AND CITY STREETS.
NHTSA complaint #11186702 — an unverified report by a vehicle owner.
MY AIR BAG LIGHT IS ON AND I TALK TO KIA ABOUT IT THEY WANT TO CHARGE ME A PRICE FOR TO TAKE IT OFF I HAE A WHEEL BEARING PROMBLE TO. I HAD TO GET MY WHEEL BEARING REPAIR TO.
NHTSA complaint #11123210 — an unverified report by a vehicle owner.
I WAS DRIVING ON ROUTE 55 WITH MY 2YR OLD DAUGHTER AND I WAS GOING 70MPH WHEN THE TREAD SEPARATED FROM THE TIRE CAUSING MY CAR TO FISHTAIL IN BETWEEN BOTH LANES ON THE HIGHWAY UNTIL I WAS ABLE TO GAIN CONTROL AGAIN AND GOT MY CAR TO THE SHOULDER OF THE HIGHWAY. THE DEFECTIVE TIRE IS A FIRESTONE WILDERNESS HT 225/70R15
NHTSA complaint #11115622 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2015 KIA SEDONA. AFTER PURCHASING THE VEHICLE, THE CONTACT NOTICED THAT THREE OF THE TIRES WERE FAULTY AND THE AIR BAGS WERE DISABLED. WHILE DRIVING 70 MPH, THE VEHICLE VIBRATED AND SHOOK. THE CONTACT CALLED THE DEALER FROM WHERE THE VEHICLE WAS PURCHASED AND WAS INFORMED THAT THE COLLISION LIGHT BURNED OUT. THE DEALER ADVISED THE CONTACT TO TAKE THE VEHICLE TO A KIA DEALER AND THEY WOULD REPAIR IT FOR FREE. THE VEHICLE WAS TAKEN TO HUDSON KIA (36 WATER ST, JERSEY CITY, NJ 07305, (201) 380-1220) WHERE IT WAS DIAGNOSED THAT THE AIR BAGS WERE DISABLED BECAUSE OF THE SENSOR THAT NEEDED TO BE REPLACED. THE DEALER FURTHER STATED THAT THE FRONT DRIVER SIDE TIRE AND BOTH REAR TIRES WERE FAULTY AND THE BELT WAS SEPARATING FROM THE TIRES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE TIRE INFORMATION WAS UNKNOWN. THE FAILURE MILEAGE WAS 64,073.
NHTSA complaint #11099926 — an unverified report by a vehicle owner.
THIS IS THE THIRD KUMHO CRUGEN KL33 TIRE THAT HAS HAD RADIAL RUN-OUT OR TREAD SEPARATION IN LESS THEN 6 MONTHS. FIRST TWO WHERE ON THE FRONT AXLE AND MOST RECENT ONE IS ON THE PASS REAR. THE RECENT EVENT WAS ON A RETURN ROAD TRIP COVERING ABOUT 230 MILES IN I 10 BETWEEN SAN ANTONIO AND HOUSTON, THERE WAS NO ROAD DEBRIS OR OTHER ISSUES THAT WOULD HAVE CAUSED TIRE DAMAGE UNDER A ROAD HAZARD. SINCE THEN THE TIRE HAS DEVELOPED A WHEEL HOP AND VIBRATION TO THE REAR.
NHTSA complaint #11065021 — an unverified report by a vehicle owner.
THE ENTIRE WHEEL HUB ASSEMBLY IS RUSTED AND SHIELD IS RUSTED TO THE POINT OF CRUMBLING. AFTER THE LAST RECALL ON THE CONTROL ARM, THE VEHICLE BEGAN THUMPING AT EVERY TURN. A FEW WEEKS LATER THE BEARINGS SEIZED UP. UPON FURTHER INSPECTION THE WHEEL HUB, ATTACHMENT BOLTS, AND SHIELD ARE ALL RUSTED IN PLACE.
NHTSA complaint #11002031 — an unverified report by a vehicle owner.
VEHICLE HAS 12,000 MILES ON IT ROTATE TIRES EVERY 4-5000 MILES. NOTICED A LOUD NOISE COMING FROM THE WHEEL WELLS ON THE INTERSTATE, DROVE TO THE LOCAL MECHANIC, CHECKED OUR WHEELS FOUND SQUARE SPOTS ON THE INNER TIRE TREADS. UNSAFE TO DRIVE HE CALLED IN TIRES AT THE TIRE SHOP, TIRE SHOP LET HIM KNOW THAT THEY ARE USING THE SAME TIRE ON THE NEWER MODEL BUT THE WORD EXTRA LOAD IS ON THE TIRE, REPLACED TWO OF THE TIRES BECAUSE MONEY IS SCARES. COMPLAINED TO KIA CONSUMER THEY STATED IT IS THE TIRE COMPANY'S PROBLEM (HANKOOK) AND NOT KIA. CALLED HANKOOK TIRE HQ IN NJ AND THEY STATE IT IS KIA AND HYNDIA'S PROBLEM. THIS IS A VERY DANGEROUS SITUATION WHERE THIS IS A FAMILY TYPE VAN AND THE BELTS ARE STRETCHING AND EVENTUALLY THEY WILL BRAKE POSSIBLE INJURY AND OR DEATH. DON'T KNOW WHERE ELSE TO GO NO ONE IS LISTENING.NEED HELP WITH THIS SITUATION
NHTSA complaint #10872896 — an unverified report by a vehicle owner.
I WAS DRIVING WITH MY 3 YOUNG CHILDREN IN MY 2006 KIA SEDONA WHEN ANOTHER DRIVER PULLED OUT IN FRONT OF ME CAUSING ME TO APPLY THE BRAKES, AT WHICH TIME I LOST CONTROL OF THE VAN WHICH NEARLY ROLLED OVER. I LATER LEARNED THAT WHEN THE BRAKES WERE APPLIED, THE DRIVER'S SIDE LOWER CONTROL ARM COMPLETELY BROKE DUE TO RUST WHICH IS WHAT CAUSED ME TO LOSE CONTROL. THANKFULLY, THE VAN CAME TO A STOP BUT ONLY BECAUSE THE WHEEL BROKE AND BECAME LODGED. HAD THIS ACCIDENT HAPPENED ON THE FREEWAY, THERE WOULD HAVE BEEN SERIOUS INJURIES OR FATALITIES. CORROSION ON THE FRONT LOWER CONTROL ARM WAS PART OF A RECALL ISSUED IN NOVEMBER 2013. ON FEBRUARY 20, 2014 (BEFORE I OWNED THE VAN), THE VAN WAS TAKEN TO A KIA SERVICE CENTER FOR SERVICE RELATED TO THE RECALL. A RUSTPROOF COATING WAS APPLIED TO THE REAR CONTROL ARMS AND THE FRONT WERE VISUALLY INSPECTED AND DETERMINED TO BE FINE. JUST OVER A YEAR LATER THE PART DETERMINED TO BE "SAFE," BROKE FROM SIMPLY APPLYING THE BRAKES WHICH VERY EASILY COULD HAVE RESULTED IN DEVASTATING CONSEQUENCES. I CONTACTED KIA ON MAY 22, 2015. AS OF JUNE 3, 2015 (13 DAYS SINCE THE INCIDENT) I AM STILL AWAITING A RESPONSE FROM KIA AS TO WHAT CORRECTIVE ACTION THEY WILL TAKE. I FEAR FOR THE SAFETY OF MY FAMILY TO EVER DRIVE THIS VEHICLE AGAIN.
NHTSA complaint #10723259 — an unverified report by a vehicle owner.