Mercury Marquis headlight problems

EXTERIOR LIGHTING

HEADLIGHTS OUT. LOOKING FOR RECALL NUMBER.

NHTSA complaint #11184183 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 30 MPH AND ATTEMPTING TO TURN THE HEADLIGHTS ON, BOTH HEADLIGHTS FAILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/13/16*LJ UPDATED 08/15/2017

NHTSA complaint #10895316 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

JAN 2016 GOT A RECALL NOTICE ON THE CAR JUNE CALLED LOCALL DEALER. THERE RESPONSE IS THEY DIDN'T. KNOW ANYTHING ABOUT THE RECALL WHICH WAS THAT THE HEADLIGHTS COULD GO WHILE DRIVING AT NIGHT.

NHTSA complaint #10872507 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

DRIVING IN THE RAIN HEADLIGHTS WENT OUT TRIED HIGH BEANS CAME ON WENT OUT, ALSO, WIPERS. I PULL LEAVER HELD IN RESET WIPERS WITH OTHER HAND. THEN I PULL DOWN LEVER TO SIGNAL TOO GET OFF ROAD NOCKING HIGH BEANS OFF AGAIN. I ALMOST HIT GARD RAIL,THE LCD RECALL SHOULD BE FOR ALL CARS NOT JUST SOME MY SAFTY AND OTHERS SHOULD HAVE RECALLS.

NHTSA complaint #10865158 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 1994 MERCURY MARQUIS. WHILE DRIVING APPROXIMATELY 45 MPH, THE TAIL LIGHTS, TURN SIGNAL LIGHTS. AND INSTRUMENT PANEL LIGHTS FAILED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEAD LIGHT SWITCH AND CONNECTOR PLUG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

NHTSA complaint #10781588 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

HEADLIGHTS GO OFF WITHOUT WARNING AT VARIOUS TIMES INCLUDING AFTER DARK AND AT VARIOUS SPEEDS. THEY COME ON AGAIN WITHOUT WARNING AND WITHOUT CONTROL FROM THE OPERATOR. NO MANIPULATION OF THE LIGHT CONTROLS APPEARS TO HELP OR IMPACT THIS RANDOM ACTION.

NHTSA complaint #10722750 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

I HAVE READ MANY COMPLAINTS ABOUT THIS. MY HEADLIGHTS GO OFF ABOUT 3 BLOCKS FROM HOME AND THEN I HAVE TO PULL THE LEVER BACK AND HOLD IT TO PUT ON BRIGHT LIGHTS. I HAVE BEEN LUCKY AND NOT BEEN FAR FROM HOME AND HAVE TO HOLD BRIGHTS ON, STEER AND OPERATE BLINKERS ALL AT ONE TIME. I CANNOT BELIEVE THIS HAS NOT CAUSED A SERIOUS ACCIDENT. I AM IN PROCESS OF HAVING AN EXPENSIVE LIGHTING MODULE PUT IN MY CAR. I TOTALLY RESENT THEM NOT DOING A RECALL ON THIS. WHAT ARE THEY WAITING FOR? IT IS AN EXPENSIVE PROCEDURE AND I WILL BE WAITING TO GET A REFUND WHEN THEY FINALLY ADMIT THERE IS A WIDESPREAD PROBLEM. HATE FOR THEM TO WAIT UNTIL THERE ARE X NUMBER OF DEATHS OR SERIOUS INJURIES. SHAME ON THEM.

NHTSA complaint #10640669 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

THIS MERCURY ALONG WITH COUNTLESS OTHERS HAS THE HEADLIGHTS GO OUT AS YOU DRIVE DOWN THE ROAD. IF THIS IS NOT A SAFETY ISSUE I DON'T KNOW WHAT IS. I HAVE TO PULL OFF THE ROAD AND WAIT TILL THEY COME BACK ON. I CALLED MY LINCOLN DEALER AND THEY SAID IT WAS $107/HOUR TO DIAGNOSE THE PROBLEM. IF IT IS THE LIGHTING CONTROL MODULE AS IT RUMORED TO BE THE BAD PART, THE COST IS ANOTHER $800. I THINK THIS SHOULD BE A SAFETY RECALL BEFORE PEOPLE ARE KILLED.

NHTSA complaint #10582826 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2003 MERCURY MARQUIS. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS DRIVEN WITH CAUTION AND THEN THE HEADLIGHTS BEGAN TO FUNCTION. THE FAILURE RECURRED TWICE. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,500.

NHTSA complaint #10576187 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

2004 GRAND MARQUIS LS, WHILE DRIVING AT NIGHT THE HEADLIGHTS WOULD TURN OFF ON THERE OWN THEN COME BACK ON 5-10 MINUTES LATER THEN SHUT OFF AGAIN A SHORT WHILE LATER. MY HEADLIGHTS ARE NORMALLY POSITIONED IN THE AUTO LAMP MODE, IT WAS NO HELP TO TURN LIGHT OFF AND TRY IN THE MANUAL MODE THEY JUST CAME BACK ON WHEN IT FELT LIKE IT. IN SIDE DASH LIGHTS AND OUTSIDE PARKING/DRIVING LIGHTS WORKED NORMALLY, EMERGENCY FLASHERS WORKED NORMALLY. IN THE LATEST OCCURRENCE (12/17/2013) MY HEADLIGHTS WENT OUT 5 TIMES IN A 13.5 MILE DRIVE HOME . THIS IS A VERY DANGEROUS AND SHOULD BE LOOKED INTO AT ONCE.

NHTSA complaint #10556497 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:HEADLIGHTS

TL* THE CONTACT OWNS A 2004 MERCURY MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE HEADLIGHTS SUDDENLY BECAME INOPERATIVE. THE BRIGHT HEADLIGHTS WERE ACTIVATED IN ORDER TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THREE AUTHORIZED DEALERS FOR THE SAME DEFECT. THE CONTACT WAS ADVISED THAT THE PROCESSOR LIG WOULD NEED TO BE REPLACED HOWEVER, THE PART WAS NOT IN STOCK. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 6/14/13 *CN UPDATED 07/17/2013

NHTSA complaint #10507467 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:HEADLIGHTS

CONSUMER STATED HIS HEADLIGHTS ON HIS 2004 MERCURY MARQUIS ARE GOING OUT WHILE HE DRIVES AT NIGHT. *LN.. UPDATED 01/14/13 *BF THE CONSUMER STATED THE OFFICIAL FORD SOLUTION TO THE HEADLIGHT PROBLEM WAS TO REPLACE THE ENTIRE LIGHTING CONTROL MODULE AT A COST OF $500. UPDATED 01/14/13 1/17/2013*JS UPDATED

NHTSA complaint #10491262 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

HEADLIGHTS WOULD NOT TURN ON WHEN I GOT INTO CAR TO GO TO STORE AT NIGHT. ALSO BATTERY HAS BEEN RUNNING DOWN WHILE VEHICLE IS JUST SITTNG IN DRIVEWAY.

NHTSA complaint #10461295 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD FLICKER ON AND OFF SPORADICALLY. THE DEALER REPAIRED THE FAILURE BY REPLACING THE CONTROL MODULE. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE DEFECT. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 152,484.

NHTSA complaint #10438932 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

FRONT HEADLIGHTS ARE NOT STAYING ON AT NIGHT. THE SENSOR SEEMS TO BE FAILING OR WHATEVER CONTROLS THE HEADLIGHTS. WHEN I AM DRIVING AT NIGHT THE LIGHT WILL COME ON AT DUSK, BUT SOMETIMES WITHOUT AN WARNING THEY WILL JUST POP OFF. FOR THIS REASON, I AM FEARFUL OF DRIVING AT NIGHT OR IN ANY HAZARDOUS DRIVING CONDITIONS

NHTSA complaint #10401849 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

TL*THE CONTACT OWNS A 2003 MERCURY MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS AND TURN SIGNALS FAILED WHILE HE WAS DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE HEADLIGHT MODULE WAS DEFECTIVE. IT WAS REPLACED SEVERAL TIMES BUT THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 70,000.

NHTSA complaint #10381245 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

2000 MERCURY GRAND MARQUIS - HEADLIGHTS AND TAILLIGHTS GO ON AND OFF THROUGHOUT THE NIGHT WHILE THE VEHICLE IS PARKED AND THE ENGINE IS OFF.

NHTSA complaint #10340198 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:TURN SIGNAL

CRUISE CONTROL WORKS WHEN IT WANTS TO....SOME DAYS IT WILL WORK, OTHER DAYS IT WON'T...ALSO HAD PROBLEM WITH SIGNAL LIGHT BLINKING FASTER AT TIMES THAN AT OTHERS...HAD THAT PARTICULAR PROBLEM FIXED BY CHANGING THE "LIGHT MODULE" FOR $500...NOW ITS THE CRUISE CONTROL...ONE MORE PROBLEM AND I'M SELLING THE CAR....

NHTSA complaint #10116469 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:HEADLIGHTS

COMPLAINT RECEIVED VIA E-MAIL. I HAVE A 1997 MERCURY MARQUIS WITH ELECTRONIC LIGHTS. THEY ARE ALL CONTROLLED WITH A PROCESSOR CALLED AN LCM FOR LIGHT CONTROL MODULE. IT IS NOT TO BE CONFUSED WITH THE CHEAPER AUTOMATIC DIMMER ON THE DASHBOARD. THE LIGHTS WENT OUT LAST SUMMER, AND THE LENSES TURNED YELLOW. I TRIED NEW BULBS, THAT DID NOT WORK. I CHECKED FUSES AND RELAYS AND ALL WERE FINE. I REPLACED THE TURN SIGNAL LIGHT DIMMER SWITCH ON THE STEERING COLUMN, AND THAT DID NOT WORK. FINALLY THIS FALL I CALLED FORDS TECHNICAL LINE TO SEE IF THERE WAS A BULLETIN OR RECALL OR A QUICK FIX. ALL I COULD GET OUT OF THEM WAS BRING IT IN. I, THEN DECIDED TO CALL PARTS, AND WAS TOLD THAT TO FIX IT WOULD COST $200.00. NEEDLESS TO SAY I FOUND A WAY TO BYPASS THE COMPUTER, AND WIRED IN A RELAY THAT WAS DIRECTLY CONNECTED TO THE BATTERY. I SPENT 2 HOURS WET SANDING AND RUBBING OUT THE LENSES TO GET THEM BRIGHT ENOUGH. I FEEL THIS IS A SAFETY ISSUE, AND SHOULD BE A RECALL ITEM. WE HAVE MANY OBSTACLES THAT DEPEND ON BRIGHT LIGHT DRIVING, INCLUDING WILD DEER, AND EDGES OF ROADS LEADING TO LAKES.*AK......$200.00 WAS COST FOR LCM, NO LABOR , PART *F7AB-136788-AA.

NHTSA complaint #10106908 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:TURN SIGNAL

COMPLAINT RECEIVED VIA E-MAIL. I HAVE A 1997 MERCURY MARQUIS WITH ELECTRONIC LIGHTS. THEY ARE ALL CONTROLLED WITH A PROCESSOR CALLED AN LCM FOR LIGHT CONTROL MODULE. IT IS NOT TO BE CONFUSED WITH THE CHEAPER AUTOMATIC DIMMER ON THE DASHBOARD. THE LIGHTS WENT OUT LAST SUMMER, AND THE LENSES TURNED YELLOW. I TRIED NEW BULBS, THAT DID NOT WORK. I CHECKED FUSES AND RELAYS AND ALL WERE FINE. I REPLACED THE TURN SIGNAL LIGHT DIMMER SWITCH ON THE STEERING COLUMN, AND THAT DID NOT WORK. FINALLY THIS FALL I CALLED FORDS TECHNICAL LINE TO SEE IF THERE WAS A BULLETIN OR RECALL OR A QUICK FIX. ALL I COULD GET OUT OF THEM WAS BRING IT IN. I, THEN DECIDED TO CALL PARTS, AND WAS TOLD THAT TO FIX IT WOULD COST $200.00. NEEDLESS TO SAY I FOUND A WAY TO BYPASS THE COMPUTER, AND WIRED IN A RELAY THAT WAS DIRECTLY CONNECTED TO THE BATTERY. I SPENT 2 HOURS WET SANDING AND RUBBING OUT THE LENSES TO GET THEM BRIGHT ENOUGH. I FEEL THIS IS A SAFETY ISSUE, AND SHOULD BE A RECALL ITEM. WE HAVE MANY OBSTACLES THAT DEPEND ON BRIGHT LIGHT DRIVING, INCLUDING WILD DEER, AND EDGES OF ROADS LEADING TO LAKES.*AK......$200.00 WAS COST FOR LCM, NO LABOR , PART *F7AB-136788-AA.

NHTSA complaint #10106908 — an unverified report by a vehicle owner.