ELECTRICAL SYSTEM
HEADLIGHTS OUT. LOOKING FOR RECALL NUMBER.
NHTSA complaint #11184183 — an unverified report by a vehicle owner.
Mercury Marquis electrical problems
61 of the 501 complaints filed about the Mercury Marquis are about the electrical system — 12% of everything owners reported. The worst model year for it is 1984.
61
Complaints
12%
Share of all complaints
1
Crashes
20
Fires
Electrical System complaints by model year
1982 Marquis
1
1.6%
1983 Marquis
1
1.6%
1984 Marquis
6
9.8%
1985 Marquis
1
1.6%
1986 Marquis
1
1.6%
1987 Marquis
1
1.6%
1988 Marquis
5
8.2%
1989 Marquis
4
6.6%
1990 Marquis
2
3.3%
1991 Marquis
3
4.9%
1992 Marquis
6
9.8%
1993 Marquis
4
6.6%
1995 Marquis
1
1.6%
1996 Marquis
3
4.9%
2000 Marquis
1
1.6%
What owners said
ELECTRICAL SYSTEM
THERE WERE 355,000 RECALLS #14V704000, 13V385000 FOR 205-2011 MERCURY GRAND MARQUISE BUT DOES NOT INCLUDE 2004 MARQUISE, HOWEVER, MY MARQUISE ACCORDING TO MY MECHANIC SAYS THE ISSUE WITH MY CAR IS THE SAME. THERE ARE OVER 50 COMPLAINTS PERTAINING TO 2004 GRAND MARQUISE. FORD SAYS MY CAR DOES NOT APPEAR TO BE ON RECALL LIST HOWEVER IT SHOULD BE BECAUSE MY 2004 MERCURY GRAND MARQUISE HAS THE SAME EXACT ISSUE AS THE 2005-2011S. THIS IS A SAFETY ISSUE AND IT SHOULD IMMEDIATELY BE ADDRESSED, FORD HAS NOT IDENTIFIED MY VEHICLE EVEN THOUGH 2004'S WAS THE YEAR THESE CARS WERE BUILT.
NHTSA complaint #11122788 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 MERCURY MARQUIS. IN 2014, THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL REGARDING THE LIGHTING CONTROL MODULE. THE REPAIR WAS PERFORMED BY GOLDER CIRCLE FORD (1432 US-45 BYP, JACKSON, TN 38305). THE CONTACT STATED THAT THE FAILURE RECURRED AND ALL THE INTERIOR AND EXTERIOR LIGHTING SHUT OFF COMPLETELY WHILE DRIVING 65 MPH ON THE HIGHWAY. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT THE LIGHTING CONTROL MODULE WAS DAMAGED BEYOND REPAIR. THE CONTACT SPOKE WITH THE SAME DEALER AND WAS INFORMED THAT THE TWO WARRANTIES HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE RECALL INFORMATION WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 245,000. *TT
NHTSA complaint #11094115 — an unverified report by a vehicle owner.
2003 Mercury Marquis
Green BAY, WI
ELECTRICAL SYSTEM
JAN 2016 GOT A RECALL NOTICE ON THE CAR JUNE CALLED LOCALL DEALER. THERE RESPONSE IS THEY DIDN'T. KNOW ANYTHING ABOUT THE RECALL WHICH WAS THAT THE HEADLIGHTS COULD GO WHILE DRIVING AT NIGHT.
NHTSA complaint #10872507 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1994 MERCURY MARQUIS. THE CONTACT STATED THAT SHE WAS INFORMED THAT HER VEHICLE WAS ON FIRE. THE CONTACT NOTIFIED THE FIRE DEPARTMENT AND THEY EXTINGUISHED THE FIRE AND FILED A REPORT. THE VEHICLE WAS DESTROYED AND THERE WERE NO INJURIES. THE CAUSE OF FAILURE WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000. UPDATED 06/11/2014
NHTSA complaint #10575802 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
HEADLIGHTS WOULD NOT TURN ON WHEN I GOT INTO CAR TO GO TO STORE AT NIGHT. ALSO BATTERY HAS BEEN RUNNING DOWN WHILE VEHICLE IS JUST SITTNG IN DRIVEWAY.
NHTSA complaint #10461295 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2001 MERCURY MARQUIS. WHILE SHIFTING INTO PARK, THE CONTACT ATTEMPTED TO SOUND THE HORN, BUT WAS UNSUCCESSFUL. A CRASH OCCURRED, BUT THERE WERE NO INJURIES. THE DEALER STATED THAT THE HORN IN THE VEHICLE WAS DESIGNED TO BE DIFFICULT TO FIND. THE CONTACT WANTS TO KNOW IF THE HORN IS LOCATED UNDER THE HORN SYMBOL OR UNDER THE AIR BAG. HE HAS TO REMOVE HIS HANDS FROM THE STEERING WHEEL IN ORDER TO BLOW THE HORN, WHICH TAKES A LOT OF EFFORT. HE FEELS THAT IT IS A SAFETY HAZARD THAT THE HORN DOES NOT WORK. THE FAILURE MILEAGE WAS 28,000 AND CURRENT MILEAGE WAS 29,414.
NHTSA complaint #10251492 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I TRADED A 1999 GRAND MARQUIS IN ON A 2001 GRAND MARQUIS ABOUT 6 WEEKS AGO. A MAJOR PROBLEM WITH THE 99 WAS THAT THE DASH LIGHTS KEPT BLOWING FUSES. NOW THE 2001 IS DOING THE SAME THING, THERE IS ONLY 53,000 MILES ON IT.
NHTSA complaint #10214547 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
1994 MERCURY GRAND MARQUIS. THE CRUISE CONTROL SWITCH. MY BRAKE LIGHTS STOPPED WORKING. A NICE MAN PULLED UP NEXT TO ME AND TOLD ME MY BRAKE LIGHTS ARE OUT. I WENT HOME POPPED THE HOOD OF THE CAR AND STARTED LOOKING FOR A BAD FUSE. I FOUND IT IN THE CAR COMPARTMENT NOT UNDER THE HOOD. LOOKED OUT OF THE WINDSHIELD AND SAW SMOKE I JUMPED OUT OF THE CAR AND SAW WHERE THE SMOKE WAS COMING FROM AND TORE THE WIRES FROM THE SWITCH. I WENT TO A FORD DEALER AND HE SAID IT IS NOT COVERED. WRONG YEAR. THIS IS THE SAME SWITCH THAT HAS CAUSED FIRES THAT BURNED DOWN HOMES AND HAS CAUSED DEATHS. IT IS OBVIOUS THAT FORD HAS NOT INCLUDED ALL OF THE CARS THAT HAVE THESE DEFECTIVE SWITCH'S. I OWN 1 OF THIS MODEL. MY FATHER- IN- LAW OWNS 1 ALSO. HIS CRUISE CONTROL WENT BAD 2 YEARS AGO. IT HAS THE SAME PROBLEM. IT JUST NEVER CAUGHT ON FIRE. I DISCONNECTED THE SOLENOID IN THE STEERING COLUMN SO IT WOULD SHIFT. HE TOLD ME AFTER I GOT IT RUNNING THAT THE CRUISE CONTROL WOULD NOT WORK ANYMORE. I NEVER LOOKED FOR THE BAD FUSE. SO HERE IS 2 CARS SAME YEAR SAME MAKE SAME PROBLEM. THERE IS A LARGER PROBLEM THAN FORD IS SAYING. I COULD OF LOST MY CAR AND HOUSE BECAUSE OF THIS PROBLEM. FORD WANTS ME TO PAY TO HAVE THIS FIXED AND NOT COVER IT. HOW MANY MORE OF THESE CARS ARE WAITING TO GO UP IN FLAMES. HOW MANY MORE DEATHS AND HOMES ARE GOING TO HAPPEN BEFORE THIS ALL GETS FIXED.
NHTSA complaint #10157781 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:IGNITION:MODULE
2001 GRAND MARQUIS [XXX].UNSAFE AT ANY SPEED. FAILURE OF "CHECK ENGINE LIGHT " TO INDICATE IGNITION FAILURE. NUMBER 3 AND 5 COILS FAILED AS WELL THE IDLE CONTROL. CAR LURCHED FORWARD AT STOP LIGHT ,ENGINE CUT IN AND OUT DURING HIGH SPEED EXPRESS DRIVING RESULTED IN LOSS OF POWER BRAKE AS WELL POWER STEERING. CAR WAS FIXED AT THE DEALERSHIP AT MY EXPENSE. EMISSION WARRANTY BOOK SHOWS THE 80K EMISSION WARRANTY SHOULD HAVE TAKEN CARE OF IT AT NO COST.?CAR HAS 72K MILES. ALSO THE "CHECK ENGINE LIGHT " COMPONENT ARE NOT OPERATING! THE APRIL 2006 CONSUMER REPORT GIVES THE 2001 CROWN VICTORIA AND GRAND MARQUIS A BLACK MARK IN THE IGNITION SECTION. FORD SHOULD REPLACE BALANCE OF 6 IGNITION COILS AND PAY ME FOR THE REPAIR. A CLASS ACTION SUIT BE DONE !!! [XXX]. *NM UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10151818 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
DT KEYLESS ENTRY PAD CAUGHT ON FIRE,VEHICLE WAS IN GARAGE COULD SPELL SMOKE, HAD TO DISCONNECT THE BATTERY. CONTACTED THE DEALER SAID THERE IS NO RECALL, CONTACTED THE MANUFACTURER SAID THEY COULDN'T DO ANYTHING CAUSE THE VEHICLE IS NO LONGER UNDER WARRANTY. WATER CAN GET DOWN IN THE SWITCH AND COMBINATION OF AGE CAN CREATE A PROBLEM. THERE SHOULD BE A SOLID COVER OVER THIS.
NHTSA complaint #10128252 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:WIRING
WHILE COMING OFF THE HIGHWAY AT 55 MPH, THE PLASTIC PLASTIC COVER WHICH COVERED THE WIRES FELL DOWN DUE TO PIN FALLING OUT. CONTACT IS STILL DRIVING THE CAR. CAR IS REGULARLY SERVICED. CONTACT KEEPS SERVICE RECORDS. *AK WHEN THE COVER FELL OF IT MADE IT DIFFICULT FOR THE CONSUMER TO HIT THE BRAKE PEDAL.
NHTSA complaint #10119843 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
WHILE THE VEHICLE WAS PARKED IT CAUGHT ON FIRE ON ITS OWN. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. *AK THE VEHICLE WAS PARKED FOR 3 HOURS. THE HOUSE WAS DAMAGED BY THE FIRE.
NHTSA complaint #10109209 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
VEHICLE WAS PARKED INSIDE OF THE CARPORT AND WITHOUT WARNING IT CAUGHT ON FIRE. DRIVER CALLED THE FIRE DEPARTMENT TO EXTINGUISH THE FIRE. *AK VEHICLE WAS NOT TOWED BUT WAS INSPECTED BY ENGINEER WITH VERITE FORENSIC ENGINEERING CONTRACTED BY FORD MOTOR CO. COULD NOT FIND WHAT CAUSED FIRE AND SAID THE CRUISE CONTROL SWITCH HAD MELTED COMPLETELY. CAR IS NOW PARKED IN THE YARD.
NHTSA complaint #10109095 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
VEHICLE WAS PARKED IN GARAGE FOR ABOUT AN HOUR AND CONSUMER DISCOVERED FIRE AT 11:30PM. CONSUMER STATED THAT CRUISE CONTROL STOPPED WORKING 2-3 MONTHS PRIOR TO THE FIRE. ALSO, BRAKE WARNING LIGHT ON DASHBOARD ILLUMINATED SEVERAL DAYS BEFORE THE FIRE.
NHTSA complaint #10097776 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WE BOUGHT A USED 2003 MERCURY GR. MARQUIS,LS, IN SEP'T. 2003. TWO DAYS LATER THE CHECK ENGINE LIGHT CAME ON. THE DEALER, MACE LINCOLN MERCURY, 629 OHIO ST. TERRE HAUTE, IN. 47807, WORKED ON THE CAR 8 TIMES WITHOUT SUCCESS. I CONTACTED THE MERCURY COMPLAINT LINE TWICE. SCOTT SHEPARD, THE SERVICE MANAGER REQUESTED A FIELD ENGINEER FROM THE MANUFACTURER. THEY REFUSED TO SEND ONE, BUT TOLD HIM TO INSTALL A NEW COMPUTER, WHICH HE DID ON MARCH 26, 2004. THE LIGHT CAME ON AGAIN APRIL 23. I CONTACTED THE MANUFACTURER AT 16800 EXECUTIVE PLAZA DR. POB 6248, DEARBORN, MI. 48126 APRIL 27, 2004, WITHOUT RECEIVING A RESPONSE. BUT THE MACE SERVICE MANAGER SCOTT SHEPARD, SAID THEY CONTACTED HIM TO PERFORM ANOTHER DIAGNOSTIC. MACE HAS HAD THE CAR FOR FURTHER WORK FROM MAY 4, UNTIL TODAY MAY 10, WITHOUT BEING ABLE TO REPAIR IT. NOW, THE MR. SHEPARD CALLS ME AND SAYS, HE JUST LEARNED THAT THE MANUFACTURER WAS AWARE THAT ALL 2003 GR. MARQUIS WERE HAVING A PROBLEM WITH THIS SERVICE ENGINE LIGHT. THEY HAVE PROMISED TO SEND A FIELD ENGINEER. THE WARRANTY FOR THE CAR IS FOR 3 YEARS OR 36,000 MILES. WE HAVE 27,000 MILES ON IT. IN THE 8 MONTHS WE HAVE HAD THE CAR, IT HAS BEEN WORKED ON 10 TIMES WITHOUT SUCCESS. I CANNOT GET THE GENERAL MANAGER, TERRY MACE TO HELP ME, NOR WILL THE MANUFACTURER ADDRESS ME DIRECTLY. I WANT ANOTHER [COMPARABLE] CAR OR MY MONEY BACK. I PAID $17,700 CASH FOR THE CAR.
NHTSA complaint #10072345 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
WHILE VEHICLE WAS PARKED, IT CAUGHT ON FIRE WITHOUT WARNING. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, AND VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME.
NHTSA complaint #10071955 — an unverified report by a vehicle owner.
1999 Mercury Marquis
Sarepta, LA
ELECTRICAL SYSTEM
WHILE DRIVING THE ENTIRE DASHBOARD FAILED ALONG WITH THE AIR CONDITIONING AND INTERIOR DOME LIGHT. THE DEALER DIAGNOSED THAT AN ELECTRICAL SHORT WAS THE CAUSE OF THE PROBLEM. *NLM
NHTSA complaint #10017179 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
MY TRUNK ON MY 1998 MERCURY MYSTIQUE LEAKS WATER WHEN IT RAINS, PASSENGER WINDOW SWITCH DOES NOT WORK,MY CAR HAS JUMPED TIMING TWICE IN A MONTH AND WAS STUCK ON THE INTERSTATE THE SECOND TIME AND HAD TO CALL A TOW TRUCK, HAD TO REPLACE THE WATER PUMP AND BUY THE TIMING KIT TWICE. NOT COUNTING ON ALL THE RECALLS ON THIS CAR WHEN I BOUGHT IT IN 1998 NEW. THE CAR IS IN MY HUSBANDS NAME... WHICH IS MARVIN MINOR. I REALLY DO LIKE MY CAR, BUT IT HAS BEEN A DISAPPOINTMENT TO ME. 8NLM
NHTSA complaint #10014437 — an unverified report by a vehicle owner.
2003 Mercury Marquis
Central Square, NY
ELECTRICAL SYSTEM
THE CONSUMER HAD TO COVER UP THE EMBLEM IN THE MIDDLE OF STEERING WHEEL DUE TO THE SUN REFLECTING FROM IT DIRECTLY INTO HIS EYES, THE WINDSHIELD WIPERS WERE REPLACED, THE DEFROSTER DID NOT WORK PROPERLY, AND THERE WAS A VIBRATION UNDERNEATH THE VEHICLE AND THE REAR END HOWLED, ALSO THE VEHICLE HAD NO HEADLIGHTS,TAIL LIGHTS, BRAKE LIGHTS OR DASH LIGHTS. *AK
NHTSA complaint #10012380 — an unverified report by a vehicle owner.