54 of the 501 complaints filed about the Mercury Marquis are about the throttle and cruise control — 11% of everything owners reported. The worst model year for it is 1994.
54
Complaints
11%
Share of all complaints
10
Crashes
8
Fires
VEHICLE SPEED CONTROL
IN FIRESTONE STORE PARKING AREA PERPENDICULAR TO SERVICE FOR ATTENDANT TO FILL THE RT FRT TIRE. PULLED UP TO ATTENDANT , APPLIED BRAKES AND VEH SURGED AHEAD, STRUGGLED TO CONTROL TO NO AVAIL. MADE DIFFUCULT U TURN TO AVOID DRV INTO STREET TRAFFIC, CRASHED OTHER VEH, CONT'D ON JUMPING 2 INSIDE PK CURBS STOPPING AS FRAME STOPPED RES ON CURB
NHTSA complaint #11071861 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNS A 1998 MERCURY MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE CRUISE CONTROL FAILED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
NHTSA complaint #10643847 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1998 MERCURY MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE CRUISE CONTROL FAILED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
NHTSA complaint #10643847 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL*1993 MERCURY MARQUIS. WHILE PARKED IN THE AUTO REPAIR GARAGE, THE VEHICLE CAUGHT FIRE. AFTER THE FIRE WAS EXTINGUISHED, THE FIRE REPORT INDICATED THAT THE VEHICLE SPEED CONTROL WAS THE POSSIBLE CAUSE OF THE FIRE. THE SHOP WAS SEVERELY DAMAGED ALONG WITH THE OTHER VEHICLES THAT WERE PRESENT. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 07/15/08 *BF THE CONSUMER DOES NOT OWN THE VEHICLE, HE WAS DOING REPAIRS. UPDATED 07/15/08.
NHTSA complaint #10227721 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 MERCURY MARQUIS. THE VEHICLE SPEED CONTROL SWITCH WAS DISCONNECTED ON SEPTEMBER 10, 2007. THE DEALER STATED ON THREE OCCASIONS THAT THE PART FOR THE REPAIR WOULD BE AVAILABLE. MORE RECENTLY, THE DEALER STATED THAT THEY DO NOT KNOW WHEN THE PARTS WILL BE AVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 93,045. UPDATE 04-02-08
NHTSA complaint #10221713 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1995 MERCURY MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN SEPTEMBER OF 2007. THE DEALER STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE DEALER DISCONNECTED THE CRUISE CONTROL UNTIL THEY RECEIVE THE PARTS. SINCE THE TIME THE CRUISE CONTROL WAS DISCONNECTED, THE CONTACT HAS RECEIVED TWO SPEEDING TICKETS. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 93,000. UPDATED 02-19-08 *BF UPDATED 02/19/08
NHTSA complaint #10216695 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
1997 MERCURY MARQUIS WITH CRUISE CONTROL RECALL. CONSUMER STATED THAT THE DEALER AND MANUFACTURER STATED THAT THE VEHICLE WOULD BE FIXED IN 2007. CONSUMER STATED IT STILL WAS NOT FIXED BY JANUARY 2008. *KB THE CONSUMER WAS INFORMED THE PART MAY NOT BE AVAILABLE UNTIL JUNE OR JULY 2008.
NHTSA complaint #10214986 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 MERCURY MARQUIS. THE CONTACT WENT TO HIS LOCAL FORD DEALER AND THEY DISCONNECTED THE CRUISE CONTROL SWITCH. HE BELIEVED THAT THE RECALL REPAIR FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) WAS BEING PERFORMED; HOWEVER, HE LATER LEARNED THAT THE SWITCH HAD ONLY BEEN DISCONNECTED. THE CONTACT WAS INFORMED THAT THE PARTS WOULD BE UNAVAILABLE UNTIL DECEMBER OF 2007. HE FELT THIS INFORMATION SHOULD HAVE BEEN INCLUDED EITHER IN THE SAFETY RECALL NOTICE OR THE LETTER THAT WAS SENT, IMPLYING THAT THE REPAIR HAD BEEN MADE. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 69,000.
NHTSA complaint #10205856 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1996 MERCURY MARQUIS. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND SHUT OFF SEVERAL TIMES. THE INTAKE GASKET WAS REPLACED, BUT THE VEHICLE CONTINUED TO OVERHEAT. THE CONTACT RECEIVED A RECALL LETTER (05S28) IN AUGUST OF 2007 REGARDING THE VEHICLE SPEED CONTROL. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY DISCONNECTED THE SPEED CONTROL SWITCH AND STATED THAT THE OTHER FAILURES WERE UNRELATED. THE COST FOR A DIAGNOSTIC WOULD BE $900. THE CURRENT AND FAILURES MILEAGES WERE UNAVAILABLE.
NHTSA complaint #10204731 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
1997 MOUNTAINEER, ENGINE RACE, COULD NOT STOP THE CAR. USED THE BRAKES BUT ENGINE RACED AND BANGED INTO OUR HOUSE IN ORDER TO STOP. THIS WAS THE FOURTH INCIDENT, IN A MONTH TIME. OTHER INCIDENTS WERE HITTING A CAR IN ORDER FOR THE CAR TO STOP. NO ONE WAS HURT, THANK GOODNESS. BUT THIS WAS SCARY. WE WANT TO SELL THE CAR, BUT CAN'T WITH GOOD CONSCIENCE UNTIL WE CAN FIND THE CULPRIT. PLEASE ADVISE OR CONFIRM DIFFICULTY WITH THE CAR. THANKS.
NHTSA complaint #10188225 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL:CRUISE CONTROL
1994 MERCURY GRAND MARQUIS. THE CRUISE CONTROL SWITCH. MY BRAKE LIGHTS STOPPED WORKING. A NICE MAN PULLED UP NEXT TO ME AND TOLD ME MY BRAKE LIGHTS ARE OUT. I WENT HOME POPPED THE HOOD OF THE CAR AND STARTED LOOKING FOR A BAD FUSE. I FOUND IT IN THE CAR COMPARTMENT NOT UNDER THE HOOD. LOOKED OUT OF THE WINDSHIELD AND SAW SMOKE I JUMPED OUT OF THE CAR AND SAW WHERE THE SMOKE WAS COMING FROM AND TORE THE WIRES FROM THE SWITCH. I WENT TO A FORD DEALER AND HE SAID IT IS NOT COVERED. WRONG YEAR. THIS IS THE SAME SWITCH THAT HAS CAUSED FIRES THAT BURNED DOWN HOMES AND HAS CAUSED DEATHS. IT IS OBVIOUS THAT FORD HAS NOT INCLUDED ALL OF THE CARS THAT HAVE THESE DEFECTIVE SWITCH'S. I OWN 1 OF THIS MODEL. MY FATHER- IN- LAW OWNS 1 ALSO. HIS CRUISE CONTROL WENT BAD 2 YEARS AGO. IT HAS THE SAME PROBLEM. IT JUST NEVER CAUGHT ON FIRE. I DISCONNECTED THE SOLENOID IN THE STEERING COLUMN SO IT WOULD SHIFT. HE TOLD ME AFTER I GOT IT RUNNING THAT THE CRUISE CONTROL WOULD NOT WORK ANYMORE. I NEVER LOOKED FOR THE BAD FUSE. SO HERE IS 2 CARS SAME YEAR SAME MAKE SAME PROBLEM. THERE IS A LARGER PROBLEM THAN FORD IS SAYING. I COULD OF LOST MY CAR AND HOUSE BECAUSE OF THIS PROBLEM. FORD WANTS ME TO PAY TO HAVE THIS FIXED AND NOT COVER IT. HOW MANY MORE OF THESE CARS ARE WAITING TO GO UP IN FLAMES. HOW MANY MORE DEATHS AND HOMES ARE GOING TO HAPPEN BEFORE THIS ALL GETS FIXED.
NHTSA complaint #10157781 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE ATTEMPTING TO APPLY BRAKE PRESSURE THE VEHICLE ACCELERATED. THE DEALERSHIP WAS ALERTED HOWEVER NO REPAIRS HAVE BEEN MADE. THE CONSUMER BELIEVED THE BRAKE AND ACCELERATOR WERE DESIGNED TOO CLOSE TOGETHER. UPDATED 04/06/06.
NHTSA complaint #10152022 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
DT: THE CONTACT COMPLAINED ABOUT INTERMITTENT SUDDEN ACCELERATION. IT OCCURRED WHEN THE CLIMATE WAS HOT, AND THE ENGINE WAS WARM. WHEN TAKING FOOT OFF OF THE ACCELERATOR TO MOVE IT TO THE BRAKE PEDAL THE ENGINE REVVED AND THE RIPENS WAREHOUSE. THE DEALER COMPLETED DIAGNOSTIC TESTING, AND THE PROBLEM COULD NOT BE DUPLICATED. NO REPAIRS HAVE BEEN MADE.
NHTSA complaint #10145457 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: THE CONTACT'S GRANDSON TOOK THE VEHICLE TO AN AUTOMOTIVE SHOP AND THE VEHICLE WAS LEFT OVERNIGHT AND IT CAUGHT ON FIRE. THE FIRE DEPARTMENT SAID IT WAS SPONTANEOUS COMBUSTION. THEY SAID IT STARTED FROM THE ENGINE COMPARTMENT ON THE DRIVER'S SIDE. NHTSA RECALL 99V124000 WAS ISSUED CONCERNING VEHICLE SPEED CONTROL:CRUISE CONTROL. HOWEVER, THE CONSUMER STATED SHE CONTACTED FORD, AND THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. THE FIRE DEPARTMENT STATED THIS WAS CONSISTENT WITH RECALL FOR THE VEHICLE SPEED CONTROL SWITCH. CONSUMER STATED THE VEHICLE HAD BEEN SITTING THERE FOR 15 HOURS BEFORE IT CAUGHT ON FIRE. PRIOR TO THE VEHICLE CATCHING ON FIRE THE CONTACT'S GRANDSON HAD TO PUT THE VEHICLE INTO NEUTRAL IN ORDER TO GET THE VEHICLE TO START. *AK UPDATED 12/27/05.
NHTSA complaint #10139724 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL:CRUISE CONTROL
AT APPROXIMATELY 2:00 A.M ON JULY 6, 2005, MY HUSBAND AND 16 YEAR OLD SON WERE AWAKEN BY A NEIGHBOR, TELLING THEM THAT OUR 1994 GRAND MARQUISE (MERCURY) WAS ON FIRE. MY HUSBAND AND SON BARELY ESCAPED WHEN THE FIRE HIT THE HOUSE AND BURNED OUR HOME DOWN TO THE GROUND. THE CAR HAD BEEN PARKED FOR NEARLY 7 1/2 HOURS BEFORE THE FIRE STARTED. IT IS BELIEVED THAT THE FIRE WAS CAUSED BY THE CRUISE CONTROL. I AM VERY FORTUNATE THAT MY DAUGHTER (13 YEARS OLD) AND MYSELF WERE OUT OF TOWN, BECAUSE THE FIRE DEPARTMENT SAID THEY DO NOT THINK THAT WE WOULD HAVE ALL FOUR ESCAPED FROM THE HOUSE. OUR LIVES HAVE BEEN DEVESTATED AND MY HUSBAND AND SON WERE NOT PHYSICALLY INJURED, BUT THE MENTAL ANGUISH THAT WE ARE ALL SUFFERING AND THE LOSS OF EVERYTHING THAT WE HAVE EVER HAD, IS VERY HARD ON US ALL AND WE ARE HAVING A VERY HARD TIME HANDLING THIS.
NHTSA complaint #10133252 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL:CRUISE CONTROL
CRUISE CONTROL WORKS WHEN IT WANTS TO....SOME DAYS IT WILL WORK, OTHER DAYS IT WON'T...ALSO HAD PROBLEM WITH SIGNAL LIGHT BLINKING FASTER AT TIMES THAN AT OTHERS...HAD THAT PARTICULAR PROBLEM FIXED BY CHANGING THE "LIGHT MODULE" FOR $500...NOW ITS THE CRUISE CONTROL...ONE MORE PROBLEM AND I'M SELLING THE CAR....
NHTSA complaint #10116469 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL:CRUISE CONTROL
VEHICLE IS EXPERIENCING A PROBLEM WITH THE CRUISE CONTROL DEACTIVATION SWITCH. VEHICLE CAUGHT ON FIRE WHILE PARKED IN THE DRIVEWAY. OWNER NOTIFIED THE DEALER AND THE MANUFACTURER. THIS VEHICLE WAS NOT INCLUDED IN THE CURRENT RECALL DUE TO VIN. *AK RECALL CAMPAIGN; NHTSA CAMPAIGN ID NUMBER : 99V124000. ELECTRICAL FIRE UNDER THE HOOD.
NHTSA complaint #10110987 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
THE VEHICLE EXPERIENCES SUDDEN ACCELERATION AT VARIOUS SPEEDS. THE OWNER HAS TO STOMP ON THE BRAKE SEVERAL TIMES IN ORDER TO STOP THE VEHICLE. OWNER WILL NOTIFY THE MANUFACTURER.
NHTSA complaint #10107284 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL:CRUISE CONTROL
THE SPEED SWITCH ON MY WIFE'S 1994 MERCURY MARQUIS SUDDENLY AND UNEXPECTEDLY IGNITED CAUSING A MASSIVE FIRE WHICH DESTROYED OUR HOME AND NEARLY KILLED MY FAMILY.
NHTSA complaint #10098839 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR PEDAL AND BRAKE PEDAL ARE LOCATED TOO CLOSE TOGETHER. THIS WOULD CAUSE A MISAPPLICATION TO THE WRONG PEDAL WHEN BRAKING OR ACCELERATING, AT THE SAME TIME. HAD TAKEN VEHICLE TO DEALERSHIP, AND MECHANIC COULD NOT RESOLVE THE PROBLEM.
NHTSA complaint #10038260 — an unverified report by a vehicle owner.