25 of the 501 complaints filed about the Mercury Marquis are about the suspension — 5% of everything owners reported. The worst model year for it is 1997.
25
Complaints
5%
Share of all complaints
1
Crashes
1
Fires
SUSPENSION
THE FRONT END IS VERY SQUEAKY LOUD AND WHEN YOU MAKE HARD TURNS TO LEFT OR RIGHT IT MAKES A LOUD SPRING POPPING SOUND. THE STEERING IS FEEL LOSE AND CAUSE THE CAR TO SEEM AS THOUGH IT IS WOBBLING SIDE TO SIDE AND HOLDING IT IN THE ROAD IS A LITTLE TOUGH.
NHTSA complaint #10715317 — an unverified report by a vehicle owner.
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH HE HEARD A NOISE IN THE REAR PASSENGER AREA. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST THAT LOCATED THE FAILURE TO THE REAR DRIVER AND PASSENGER SIDE AXLES, BEARING AND SEALS. THE MANUFACTURER FILED REPORT 0405220071, BUT WILL NOT ASSIST WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 107,000. UPDATED 03/15/11*LJ THE CONSUMER STATED THE NOISE WAS A RECURRING ISSUE EACH TIME THE VEHICLE WAS DRIVEN AND REPAIRED. THE PROBLEM HAS SINCE BEEN REPAIRED. THE CONSUMER BELIEVED THE PREMATURE AXLE WEAR COULD BE A DANGER AND COULD HAVE CAUSED AN ACCIDENT. UPDATED 08/17/11
NHTSA complaint #10375083 — an unverified report by a vehicle owner.
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2003 MERCURY MARQUIS. THE CONTACT STATED THE REAR AXLE AND BEARINGS FAIL. THE CONTACT STATED WHILE DRIVING THE VEHICLE HE HEARD A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY REPLACE THE AXLE AND BEARINGS. THE MERCURY MANUFACTURE WAS CALLED AND STATED THERE IS NO RECALL OR WARRANTY FOR HIS VEHICLE. THE FAILURE MILEAGE WAS 40,255. UPDATED 3/12/10 *CN UPDATED 06/25/10.
NHTSA complaint #10302604 — an unverified report by a vehicle owner.
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2003 MERCURY MARQUIS. THE CONTACT SMELLED A BURNING ODOR COMING FROM THE VEHICLE FOR SEVERAL DAYS. WHILE HE WAS CHANGING THE REAR PASSENGER SIDE TIRE, HE DISCOVERED A GREASE LEAK. THE VEHICLE IS CURRENTLY AT THE DEALER AND THEY CONFIRMED THAT THE REAR PASSENGER SIDE BEARING LEAKED INTO THE BRAKE DISC, WHICH COULD HAVE CAUSED A FIRE. THE MANUFACTURER STATED THAT THEY ONLY REPAIRED POLICE VEHICLES WITH THIS FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 112,000.
NHTSA complaint #10217396 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:WHEEL BEARING
ENGINE AND ENGINE COOLING SYSTEM. SUSPENSION FRONT WHEEL BEARING.
NHTSA complaint #10178658 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DRIVER SIDE LOWER CONTROL ARM / BALL JOINT FAILED ALLOWING THE FRONT WHEEL TO SEPARATE FROM THE CAR. PRIOR TO THIS DRIVER EXPERIENCED SQUEAKING FROM THE FRONT END AND STIFFNESS IN STEERING/CASTOR ACTION AT SLOW SPEEDS NOT WORKING.
NHTSA complaint #10154831 — an unverified report by a vehicle owner.
SUSPENSION
FAX LTR FM (OH) OWNER OF 1997 MERCURY MARQUIS EXPERIENCE MECHANICAL PROBLEMS BALL JOINT FAILURE. *TS THE MANIFOLD LEAKED ANTI-FREEZE.
NHTSA complaint #10154114 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
(THIS COMPLAINT RECEIVED VIA E-MAIL) MY WIFE WAS DRIVING TODAY AROUND 70 MPH OR UNDER ON THE FREEWAY WHEN SHE TURNED A CORNER AND THE CAR FELL DOWN LOW WITH A CLUNG ON THE PASSENGERS SIDE. SHE HAD TO HAVE IT TOWED HOME, WHERE I AND THE TOW DRIVER SAW THE MOST HORRIFYING SIGHT, THE BALL JOINT JUST CAME APART. THE BALL CAME RIGHT OUT OF THE SOCKET. THE SOCKET SHOULD HAVE BEEN CONSTRUCTED SO THE BALL, EVEN IF BADLY WORN WOULD NEVER LEAVE THE SOCKET. I WENT TODAY TO GET 4 BALL JOINT ASSEMBLIES FOR HER CAR, AND WHILE TALKING TO A CUSTOMER OF THE PROBLEM HE TOLD ME HIS DAUGHTER ALMOST HAD A BAD ACCIDENT WHEN HIS 1995 COUGARS BALL JOINT ASSEMBLE LET GO. I'M SPEAKING OF THE LOWER BALL JOINTS, ON THE PASSENGER SIDE. I HAVE THE BALL JOINT AND THE BOLTS ON THE CAR IF YOU NEED THEM. *AK THE LOWER BALL JOINT. THE CONSUMER MADE THE REPAIRS HIMSELF. *SC
NHTSA complaint #10113617 — an unverified report by a vehicle owner.
SUSPENSION
WHEN DRIVING 50-80MPH STEERING WHEEL WOULD SHIMMY. DEALER NOTIFIED.
NHTSA complaint #10034117 — an unverified report by a vehicle owner.
SUSPENSION
WHEN DRIVING ON A WET SURFACE VEHICLE SNATCHES ITSELF FROM SIDE TO SIDE. DEALER NOTIFIED.
NHTSA complaint #10024892 — an unverified report by a vehicle owner.
SUSPENSION
THE CONSUMER HAD TO COVER UP THE EMBLEM IN THE MIDDLE OF STEERING WHEEL DUE TO THE SUN REFLECTING FROM IT DIRECTLY INTO HIS EYES, THE WINDSHIELD WIPERS WERE REPLACED, THE DEFROSTER DID NOT WORK PROPERLY, AND THERE WAS A VIBRATION UNDERNEATH THE VEHICLE AND THE REAR END HOWLED, ALSO THE VEHICLE HAD NO HEADLIGHTS,TAIL LIGHTS, BRAKE LIGHTS OR DASH LIGHTS. *AK
NHTSA complaint #10012380 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE PASSENGER LOWER CONTROL ARM BROKE.
NHTSA complaint #10011549 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
THE LOWER CONTROL ARM WELD TO THE FRAME BROKE WHILE DRIVING.*JB
NHTSA complaint #10008732 — an unverified report by a vehicle owner.
SUSPENSION
WHEN DRIVING AT HIGHWAY SPEED. CONSUMER STATES' VEHICLE WEAVES ALL OTHER THE ROAD IF THERE IS A DIP OR RAISE IN ROAD ITS ALMOST IMPOSSIBLE TO CONTROL VEHICLE. MR
NHTSA complaint #8024174 — an unverified report by a vehicle owner.
SUSPENSION
WHILE DRIVING AT HIGHWAY SPEEDS THE VEHICLE WEAVES ALL OVER ROAD. CONSUMER STATES' IF THERE IS A RAISE OR DIP IN ROAD THERES A TEMPORARY LOSS OF CONTROL OF VEHICLE. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
NHTSA complaint #8024137 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM
WHILE PULLING INTO THE GARAGE RIGHT FRONT BALL JOINT BROKE. DEALER AND MANUFACTURER WERE NOTIFIED. *AK THE CONSUMER STATED THAT THE FRONT BALL JOINT FAILURE CAUSED THE DOOR FRAME, ARM BUSHING AND JOINT, SPINDLE FRONT WHEEL,FRONT SENSOR ASSEMBLY, FRONT BRAKE SHIELD AND TIRE TO FALL.
NHTSA complaint #8011266 — an unverified report by a vehicle owner.
SUSPENSION:FRONT
WHILE TRAVELING AT ANY SPEED AND USING BRAKES THERE WAS VIBRATION IN STEERING COLUMN. DEALERSHIP HAS EXAMINED VEHICLE, AND COULD NOT REMEDY PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.
NHTSA complaint #898408 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM
RIGHT FRONT CONTROL ARM BRACKET CAME UNWELDED FROM FRAME CAUSING STEERING PROBLEMS
NHTSA complaint #9001689 — an unverified report by a vehicle owner.
SUSPENSION
WHILE DRIVING APPROX. 40MPH SUDDENLY FRONT WHEELS KEPT SWERVING FROM SIDE TO SIDE. HAD NO STEERING CONTROL. WENT OVER AN EMBANKMENT & FLIPPED UPSIDE DOWN. HAD 2 INJURIES. EMERGENCY RM TREATMENT. THE PAVEMENT WAS DRY.
NHTSA complaint #845730 — an unverified report by a vehicle owner.
SUSPENSION
ONGOING PROBLEM WITH VEHICLE WANDERING ACROSS THE ROAD WHENEVER VEHICLE REACHES ABOVE 50 MPH. VEHICLEHAS BEEN IN/O UT OF DEALER SHOP ON FIVE OCCASIONS, AND PROBLEM HAS NOT BEEN RESOLVED. SEEKING HELP, AND ADDITIONAL INFORMATION FROM NHTSA IN THIS MATTER.
NHTSA complaint #839921 — an unverified report by a vehicle owner.