291 of the 7,478 complaints filed about the Nissan Murano are about the body and structure — 4% of everything owners reported. The worst model year for it is 2007.
291
Complaints
4%
Share of all complaints
7
Crashes
1
Fires
STRUCTURE:BODY
The sunroof leaks into the car causing a moisture issue. As someone with asthma and allergies this is a potential mold risk.
NHTSA complaint #11740538 — an unverified report by a vehicle owner.
STRUCTURE:BODY
I am submitting this complaint regarding a manufacturing defect, specifically premature paint delamination of the exterior, factory-applied, Pearl White paint. The paint is lifting, bubbling, peeling and flaking exposing primer and metal. This damage did not result from impact, environmental exposure, improper maintenance, or misuse. The vehicle was inspected at a certified autobody repair facility and confirmed to be a factory defect. Nissan has declined to take responsibility for this defect despite the fact that this condition is a widely documented and recognized as mfg defect affecting Nissan vehicles across multiple model years. Images showing some of the damage are attached to this complaint.
NHTSA complaint #11733310 — an unverified report by a vehicle owner.
STRUCTURE:BODY
My lift gate window shattered while the car was sitting in my driveway with no one near it.
NHTSA complaint #11718113 — an unverified report by a vehicle owner.
STRUCTURE:INTERIOR PANELS:SUN VISOR
The contact owns a 2013 Nissan Murano. The contact stated that the driver's side sun visor had detached and was hanging down, blocking the visibility of the roadway. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 103,000.
NHTSA complaint #11686971 — an unverified report by a vehicle owner.
STRUCTURE:BODY
Paint peeling off in spots all over vehicle. Vehicle was never in a collision or adulterated in anyway.
NHTSA complaint #11678135 — an unverified report by a vehicle owner.
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2007 Nissan Murano. The contact stated while driving at an undisclosed speed, the contact heard an abnormal rumbling sound coming from the rear end of the vehicle. There was no warning light illuminated. The contact pulled over to the side of the road and became aware that the rear subframe of the vehicle was inoperable. The vehicle was towed to an independent mechanic, where it was diagnosed with corrosion on the rear subframe, causing the rear subframe to fail. The contact was informed that the subframe needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 156,000.
NHTSA complaint #11644566 — an unverified report by a vehicle owner.
STRUCTURE
The contact owns a 2018 Nissan Murano. The contact stated that the rear driver's side carpet was significantly wet. The contact noticed that there was mildew on the rear driver's side carpet, in the cargo area, and on the seat belts. The contact also stated that there was condensation on the interior side of the windshield and in the interior side of the rear window. The vehicle was taken to the dealer where the roof was taken apart, but the water entry point could not be determined. Additionally, the contact stated that upon opening the driver's side door, the speakers made an abnormal popping sound. The vehicle was taken to the dealer, where the door regulator was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the AV auto control unit had failed and needed to be replaced. The contact stated that the failure was draining the battery, causing the battery to be replaced once. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 95,356.
NHTSA complaint #11638101 — an unverified report by a vehicle owner.
STRUCTURE:BODY
On Jan 15, 2025, my vehicle exhibited an unintended sudden acceleration event while applying the brakes to slow the vehicle. Shortly after applying the brakes, the vehicle's engine revved very high and the car launched forward despite my foot on the brake and then struck another vehicle in front of me. The automatic emergency braking did not trigger. The air bags did deploy. No significant injuries, but both cars were damaged, my Murano likely totaled. I am confident that I did not accidentally hit the gas pedal.
NHTSA complaint #11637487 — an unverified report by a vehicle owner.
STRUCTURE
The contact owns a 2007 Nissan Murano. The contact stated while driving at an undisclosed speed, the contact heard an abnormal rumbling sound coming from the rear end of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who observed excessive corrosion on the rear subframe of the vehicle. The contact was informed that the vehicle was not safe to drive because the rear axle could become detached. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 142,000.
NHTSA complaint #11618521 — an unverified report by a vehicle owner.
STRUCTURE:BODY
After noticing a noise on the left rear of my car after hitting a pothole, I took my 2009 Nissan MURANO to my local mechanical garage. What was found was a rusted sub frame. Obviously this could have resulted in injuries
NHTSA complaint #11617298 — an unverified report by a vehicle owner.
STRUCTURE:BODY
Hi i see this vehicle had a recall campaign previously under notice P1261/NTB12-003/NTB14-076. This campaign includes the replacement of the links and other items under this campaign. This vehicle is a convertible and the top frame is once again damaged due to the same recall for links. I recently took the vehicle to Lorenzo Nissan as the top is not working. They advised the frame links are bound, and the frame needs to be replaced. As this was covered under previous recall, the recall is obviously not adequate.
NHTSA complaint #11610293 — an unverified report by a vehicle owner.
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2007 Nissan Murano. The contact stated that while inspecting the vehicle, it was discovered that the entire subframe was rusted. The cause of the failure was not yet determined. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 270,000.
NHTSA complaint #11598541 — an unverified report by a vehicle owner.
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2009 Nissan Murano. The contact stated that while inspecting the vehicle, it was discovered that the entire subframe was rusted. The cause of the failure was not yet determined. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 160,000.
NHTSA complaint #11598543 — an unverified report by a vehicle owner.
STRUCTURE:BODY
The paint on my hood started peeling last spring for no apparent reason, so I brought my car to a local body shop to have it repainted, and the owner there said that he sees this all the time with Nissans that are that color and that were made around that year, but that there were no recalls for it. I let it be and just paid for the hood to be done, thinking that would be the end of it; but, shortly after that, the trunk started peeling all over, and keeps getting worse and worse; and, more recently, the sides of the car are peeling too and just getting worse and worse. I tried contacting Nissan’s headquarters about this, giving them all of this information, and they told me there’s nothing they can do because the warranty expired in 2016 (I didn’t even purchase the vehicle until 2020), and that it doesn’t matter that the body shop owner said that this is a very common problem, so I’m on my own for the cost of repainting the entire car, even though it’s clearly a manufacturing issue. I even tried contacting my local Nissan, and two workers there even also said that this is a problem they’ve seen several times, so that they also believe it’s a manufacturing issue, but that their hands are tied. At this point, I’m not sure what else to do, but it does seem entirely unfair that consumers — apparently LOTS of consumers — are having to foot the bill for something that is seemingly Nissan’s fault. Since it’s a manufacturing issue, I don’t see why there isn’t, nor why there shouldn’t be, a recall over it.
NHTSA complaint #11596948 — an unverified report by a vehicle owner.
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2007 Nissan Murano. The contact stated while driving at an undisclosed speed, the rear subframe cracked. After inspecting the vehicle, the contact became aware that the subframe was very rusted. The vehicle was not repaired or diagnosed by an independent mechanic or local dealer. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 145,000.
NHTSA complaint #11595692 — an unverified report by a vehicle owner.
STRUCTURE:BODY
Paint continues to chip and peel. It looks awful and Nissan won't do anything about it. It should be under the same recall as the Nissan Rogue and Infinity. It has overly devalued my car.
NHTSA complaint #11595014 — an unverified report by a vehicle owner.
STRUCTURE:BODY
I began hearing a rattling sound coming from the rear of the vehicle. I believed it was possibly the suspension, as the vehicle would also bounce more often than expected when going over any irregularities in the road (potholes, speed bumps, normal wear on roads, etc). I brought it to the dealership where I purchased the vehicle, and they found no issues. I had previously replaced all 4 tires and brakes before hearing this sound, and nothing was brought to my attention then, either. The noise continued, and I brought the vehicle to another mechanic, where the damage was found immediately. The frame had corroded to the point where the mechanic advised me to not even drive home, rather have the vehicle towed to the dealership to be assessed and checked for a recall. Multiple incidents similar to mine have been found - all starting after 100k miles - but none have resulted in an official recall notice.
NHTSA complaint #11586948 — an unverified report by a vehicle owner.
STRUCTURE:BODY
Sub Frame rotted. Rear Tires tilted due to this. sway bar off. Causes swerving
NHTSA complaint #11578181 — an unverified report by a vehicle owner.
STRUCTURE:BODY
Premature Subframe Corrosion: first noticed a knocking noise coming from under rear driver side area when going over bumps with our 2011 Murano. Then the knocking noise (metal on metal sound) got worse and then the back of our vehicle would sway uncontrollably side to side when pressing a little hard on the brakes. Brought the vehicle to the Nissan dealer and was told that the subframe had excessive corrosion and the vehicle is dangerous to drive. Our vehicle has only 106,800 miles and has been garage kept and serviced every year by the Nissan dealership. Discovered online that 100’s, probably 1000’s including unreported incidents of other Nissan owners having the same excessive subframe rusting problem. People have reported their wheels falling off and losing control of vehicle...easily can cause major accident with deaths. There was a recall in 2006 for the same subframe issue but for unknown reasons doesn’t include my vehicle. Nissan has not corrected the cause of the subframe defect and has allowed this dangerous situation to continue with their vehicles even after the recall ended. The parts & labor cost to replace the subframe is between $3,000-$4,000+ and Nissan Consumer Affairs says since there are no current recalls and the vehicle is out of warranty that they will do nothing for me. This subframe rusting started day 1 when we purchased the vehicle and prematurely got worse each year through the warranty period until it becomes a dangerous situation after the warranty period ends. The prior recall should be extended to cover more vehicles and Nissan should take responsibility for not correcting the premature subframe rusting issues. Nissan should cover the costs to repair the faulty subframe or at the least, Nissan should supply the parts to correct the issue and the owner be responsible for the labor.
NHTSA complaint #11574299 — an unverified report by a vehicle owner.
STRUCTURE:BODY
The seal around the panoramic sunroof is faulty. It allows for water intrusion down the inner lining of the "A" frame. Water is filling up along the floorboard. The wiring harness is exposed to water. I've spoken with numerous dealership and they state this is a known problem; caused by backup of the drainage system; however I've own the vehicle for several years and the problem never existed until recently. I've taken it to the dealer twice within the past month for cleaning and the problem continues to exist. The vehicle has no known reported accidents. There is no physical evidence of frame damage and I am the second owner of the vehicle. There was no warnings and this just started occurring this year.
NHTSA complaint #11568137 — an unverified report by a vehicle owner.