45 of the
3,388 complaints filed about the Plymouth Grand Voyager
are about the child seat —
1% of everything owners reported.
The worst model year for it is 1996.
DT: THE CONTACT OWNS A 1997 PLYMOUTH GRAND VOYAGER TK. THE VEHICLE HAS AN INTEGRATED CAR SEAT THAT WAS BUILT IN AND THE STRAPS KEPT TIGHTENING WITH THE CHILD IN THE SEAT. THE CHILD SEAT STRAPS HAD TO BE CUT TO GET THE CHILD OUT OF THE CAR SEAT. THE DEALERSHIP AND MANUFACTURER WERE NOT CONTACTED. THIS OCCURRED ON SEPTEMBER 10, 2005.
NHTSA complaint #10136480 — an unverified report by a vehicle owner.
CONSUMERS FOUR YEAR OLD DAUGHTER IS ABLE TO PULL THE SHOULDER HARNESS CLIPS FOR THE INTEGRATED CHILD SEAT APART WITHOUT RELEASING IT. BOTH OF THESE CLIPS CAN EASILY BE PULLED APART ON EITHER INTERGRATED SEATS. ONCE CONSUMER DISCOVERED THIS, CHRYSLER WAS NOTIFIED AND TWO NEW CLIPS WERE ORDERED. THE CLIPS WERE INSTALLED BUT THEY TOO EXPERIENCE THE SAME DEFECT.
NHTSA complaint #567506 — an unverified report by a vehicle owner.
CONSUMER STATES THIER FOUR YEAR OLD CHILD IS ABLE TO PULL THE RETAINER CLIP AND LOSEN THE HARNESS STRAPS AND GET OUT OF THE SEAT. DEALER NOTIFIED AND REPLACE DTHE CLIP AND THE PROBLEM IS STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.
NHTSA complaint #8017913 — an unverified report by a vehicle owner.
THE CHILD SEAT FAILURE CONSISTED OF A CABLE CONNECTING THE LATCH PLATE TO THE BELT TENSIONER MECHANISM. THE FAILURE IS NOT FAILE "SAFE". A FAILURE SAFE MODE WOULD MAINTAIN THE SEAT BELT AND CHILD RESTRAINED. THE FAILURE MODE INSTEAD LEAVES THE BELT LOOSE. THIS LEAVES PARENTS WITH A FALSE SENSE OF SECURITY SINCE THEY BELIEVE THEIR CHILD IS SAFELY RESTRAINED. THIS IS ALSO AN EXPENSIVE REPAIR SINCE CHRYSLER DESIGNED THE INTEGRATED CHILD SEATS CONTAINED IN THE BENCH TO BE UNMAINTAINABLE REQUIRING PARENTS TO PURCHASE THE COMPLETE BENCH IN EXCESS OF $600. NLM
NHTSA complaint #758692 — an unverified report by a vehicle owner.
HARNESS CLIP ON INTEGRATED CHILD SEAT CAN EASILY BE UNDONE BY THE 3 YEAR OLD CHILD THAT OCCUPIES THE SEAT. ALSO, CONSUMER FEELS IF A CRASH OCCURS PRESSURE FROM IMPACT MAY NOT BE ENOUGH TO SECURE THE CHILD. MANUFACTURER WAS NOTIFIED.*AK WHEN PULLING ON THE STRAPS, THE CLIPS COME APART. THIS PROBLEM EXISTED SINCE THE VEHICLE WAS PURCHASED.
NHTSA complaint #8005405 — an unverified report by a vehicle owner.
HARNESS CLIP ON INTEGRATED CHILD SEAT CAN EASILY BE UNDONE BY THE 3 YEAR OLD CHILD THAT OCCUPIES THE SEAT. ALSO, CONSUMER FEELS IF A CRASH OCCURS PRESSURE FROM IMPACT MAY NOT BE ENOUGH TO SECURE THE CHILD. MANUFACTURER WAS NOTIFIED.*AK WHEN PULLING ON THE STRAPS, THE CLIPS COME APART. THIS PROBLEM EXISTED SINCE THE VEHICLE WAS PURCHASED.
NHTSA complaint #8005405 — an unverified report by a vehicle owner.
SEATBELT MECHANISM THAT WAS DESIGNED TO BE USED WITH A CHILD SEAT IS VERY UNCONFORTABLE FOR CHILD. C MALE END OF BUCKLE THAT IS DESIGNED TO GO BETWEEN CHILD'S LEGS IS TOO CLOSE TO THE CHILD'S GROIN AREA. CONSUMER FEELS THIS MAY BE UNSAFE FOR CHILD. PLEASE PROVIDE ANY FURTHER INFORMATION.
NHTSA complaint #899931 — an unverified report by a vehicle owner.
WE PURCHASED OUR VAN USED AND I GUESS THE ORIGINAL OWNERS SWITCHED BACK SEATS WITH SOMEONE WHO HAD CHILD RESTRAINTS AND CHRYSLER SAYS THAT OURS IS NOT COVERED UNDER ANY RECALLS SINCE THEY WERE NOT ORIGINALS ON THE VAN. MANY TIMES, THESE SEATS DO NOT PROPERLY SECURE MY KIDS IN AND I THINK THEY SHOULD BE PART OF THE RECALL, REGARDLESS. IF THEY DO NOT TAKE CARE OF THE PROBLEM, WHEN SOMETHING DOES HAPPEN, I WILL HAVE TO CONTACT MY LAWYER TO CONTACT THEM WHEN THERE IS A PROBLEM. I WOULD APPRECIATE ANY HELP IN RESOLVING THIS MATTER WITH CHRYSLER OR WHOEVER ELSE THAT I NEED TO CONTACT THAT CAN HELP ME.
NHTSA complaint #742747 — an unverified report by a vehicle owner.
THIS IS THE SECOND TIME THAT THIS INTEGRATED CHILD CAR SEAT HAS "LOCKED UP". IT WAS REPLACED BY THE MANUFACTURER THE FIRST TIME ONE MONTH AFTER WE GOT THE VEHICLE, AND IT IS DOING IT AGAIN, WHICH I FIND TO BE VERY DANGEROUS FOR MY SON. WE ARE FORCED TO PUT A CAR SEAT INTO OUR CAR. I WANT THIS REPLACED BY CHRYSLER AGAIN AT NO CHARGE, BUT THEY ARE UNWILLING TO DO SO.
NHTSA complaint #735360 — an unverified report by a vehicle owner.
CHILD IS ABLE TO UNDO HARNESS CHEST CLIP JUST BY PULLING CLIP. IN THE EVENT OF AN ACCIDENT, HARNESS CLIP WILL EASILY COME OFF, CAUSING LOSS OF PROTECTION.
NHTSA complaint #872588 — an unverified report by a vehicle owner.
SEATBELT BUCKLE INSIDE OF CARSEAT IS DEFECTIVE. WHEN PUTTING CHILD IN CAR SEAT IT SOUNDS LIKE BUCKLE IS FASTENED. BUT, WHEN PULLING ON BUCKLE IT WILL COME LOOSE.
NHTSA complaint #864102 — an unverified report by a vehicle owner.
I HAVE GIVEN UP ON THE DEALER, VAN HAS HAD TRANS REPLACED,CV JOINTS,AC COMPRESSOR, AND MANY MORE ITEMS FALL APART, NO ONE CAN FIND A REASON FOR FRONT HITTING GROUND OVER POTHOLES, REPLACED SHOCKS AND STRUTS DIDN'T FIX WIDOWED MOM WITH 3 YOUNGSTERS CAN YOU DO ANYTHING TO HELP--STILL OWE $$$ON THIS PIECE.
NHTSA complaint #718902 — an unverified report by a vehicle owner.
WHILE PUTTING OR TAKING THE CHILD OUT OF THE SAFETY SEAT THE HARNESS STRAPS WON'T HOLD, AND THE SEAT IS ALSO PULLING CHUNKS OF HAIR FROM THE CHILD'S HEAD.
NHTSA complaint #847369 — an unverified report by a vehicle owner.