Owners have filed 45 complaints
about the 2007 Subaru Legacy with NHTSA between 2007 and 2024.
The largest single group is the airbags.
Across this model's run it ranks 24 of 33 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 19
Against the median year of the Subaru Legacy. 50 means typical for this
model; 100 means roughly double.
Severity — 100
22.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 19
11% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
311.1%
25,000 – 49,999 miles
518.5%
50,000 – 74,999 miles
725.9%
75,000 – 99,999 miles
622.2%
100,000 – 149,999 miles
622.2%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2007 Subaru Legacy 4-DR. Wagon w/SAB
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2007 Subaru Legacy 4-DR. w/SAB
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10.7% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 2007peak 3Mar 2024
Recalls on the 2007 Subaru Legacy
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
20V003000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
20V002000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
20V001000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
19V297000
ELECTRICAL SYSTEM:IGNITION:SWITCH
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the strength of the ignition switch. If this occurs, the weight on the key ring and certain road conditions could cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
Risk: The engine turning off unexpectedly can increase the risk of a crash. If a crash occurs under this condition, the air bag may not deploy, increasing the risk of injury.
16V738000
ELECTRICAL SYSTEM
Subaru of America, Inc. (Subaru) is recalling certain model year 2007-2009 model year Legacy and Outback vehicles, 2008-2014 Impreza vehicles and 2009-2013 Forester vehicles, all equipped with turbo-charged engines. The relay that controls the secondary air injection pump may fail, causing the pump to continuously operate and overheat.
Risk: If the air injection pump overheats, it may melt and increase the risk of a fire.
15V323000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Subaru Baja vehicles manufactured January 22, 2003, to July 21, 2004, 2004-2005 Impreza vehicles manufactured January 28, 2003, to May 31, 2005, 2003-2008 Subaru Legacy vehicles manufactured January 22, 2003, to May 2, 2008, 2003-2008 Subaru Outback vehicles manufactured February 18, 2003, to May 5, 2008, and 2005 Saab 9-2x vehicles manufactured February 11, 2004, to March 17, 2005. The affected vehicles are equipped with a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
Risk: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
14V311000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Subaru of America, Inc. (Subaru) is recalling certain model year 2005-2009 Outback and Legacy, 2008-2011 Impreza and 2008-2014 Impreza WRX/STI, and 2009-2013 Forester vehicles, currently, or formerly, registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Salt water could splash on the brake lines through a gap in the fuel tank protector, resulting in excessive corrosion of the brake lines. Note that affected vehicles not currently, or formerly registered, in the salt belt states identified above are eligible for repair, at no cost to the customer, upon request.
Risk: Brake line corrosion may result in brake fluid leakage. Fluid leakage may result in longer distances being required to slow or stop the vehicle, increasing the risk of a crash.
13V110000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Subaru is recalling certain model year 2005-2009 Outback and Legacy vehicles manufactured from December 2003, through April 2009 and currently, or formerly, registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Salt water could splash on the brake lines through a gap in the fuel tank protector, resulting in excessive corrosion of the brake lines.
Risk: Brake line corrosion may result in brake fluid leakage. Fluid leakage may result in longer distances being required to slow or stop the vehicle, increasing the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202000123,159 units in Canada
Airbag
Issue: This recall is for certain vehicles that had an airbag inflator replaced as a part of an earlier recall campaign. This recall provides a final repair. Long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Actions: Owners will be notified by mail and instructed to take their vehicle to a dealer to inspect the passenger-front airbag inflator. The passenger-front airbag module or inflator will be replaced as necessary. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.
Recall 2019191100 units in Canada
Electrical
Issue: A problem with certain replacement ignition switches may allow the key turn out of the “ON” position while driving. This could cause the engine to turn off suddenly. It could also cause the airbag system not to work properly in a crash. Note: This is a voluntary service campaign that is not being conducted under the requirements of the Motor Vehicle Safety Act. This problem only affects certain parts used for replacement of original parts. Safety Risk: A sudden loss of engine power could increase the risk of a crash. An airbag system that does not work properly in a crash could cause an increased risk of injuries. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to inspect the ignition switch, and replace it as necessary.
Recall 201649215,378 units in Canada
Electrical
On certain turbocharged vehicles, the relay which controls the secondary air injection pump may have been manufactured incorrectly. As a result, the relay may allow the pump to operate continuously. If this condition were to occur, the pump may overheat and melt, causing burning smell or smoke and possibly resulting in a fire. This could increase the risk of injury and/or damage to property. Correction: Dealers will install a revised relay.
Recall 201559922,864 units in Canada
Airbag
On certain vehicles, the passenger frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the passenger airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will replace airbag inflators. Note: This is an expansion of recall 2015-234.
Recall 2014223105,649 units in Canada
Brakes
On certain vehicles, the center and rear brake lines may become perforated due to corrosion. This would cause a leak in the brake system potentially increasing stopping distances, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect vehicles and either apply an anti-corrosion coating to the lines, or replace them as necessary. Note: This recall supersedes recall 2013092. Vehicles that were inspected and/or repaired under the previous recall will require re-inspection and/or repair.
Recall 201309225,732 units in Canada
Brakes
On certain vehicles, due to the design of the fuel tank protector, the center and rear brake lines may become perforated due to corrosion. This would cause a leak in the brake system potentially increasing stopping distances, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect vehicles and either apply an anti-corrosion coating to the lines, or replace them as necessary. Note: This recall is superseded by recall 2014223.
Recall 20083331,489 units in Canada
Engine
On certain vehicles equipped with a 2.5L turbo engine, the oil supply pipe to the turbocharger may crack at the stay brazing on the cylinder head-side. If the pipe cracks it will allow oil to leak and if the leaking oil contacts components operating at high temperatures, an engine compartment fire could occur. Correction: Dealers will replace the cracked pipe with a modified unit or if no crack is found an additional bracket will be installed to increase the rigidity of the pipe.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 125,000 milesBriarcliff Manor, NYFire
UNKNOWN OR OTHER
VEHICLE SPONTANEOUSLY CAUGHT ON FIRE CAUSING WHILE ACCELERATING AT APPROXIMATELY 45 MPH. FIRE CAUSED EXTENSIVE DAMAGE TO CV SHAFT BOOT, WIRE HARNESS AND TRANSMISSION. CAUSE OF FIRE IS UNKNOWN.
NHTSA complaint #11351123 — an unverified report by a vehicle owner.
at 125,000 milesBriarcliff Manor, NYFire
ELECTRICAL SYSTEM
VEHICLE SPONTANEOUSLY CAUGHT ON FIRE CAUSING WHILE ACCELERATING AT APPROXIMATELY 45 MPH. FIRE CAUSED EXTENSIVE DAMAGE TO CV SHAFT BOOT, WIRE HARNESS AND TRANSMISSION. CAUSE OF FIRE IS UNKNOWN.
NHTSA complaint #11351123 — an unverified report by a vehicle owner.
at 125,000 milesBriarcliff Manor, NYFire
ENGINE
VEHICLE SPONTANEOUSLY CAUGHT ON FIRE CAUSING WHILE ACCELERATING AT APPROXIMATELY 45 MPH. FIRE CAUSED EXTENSIVE DAMAGE TO CV SHAFT BOOT, WIRE HARNESS AND TRANSMISSION. CAUSE OF FIRE IS UNKNOWN.
NHTSA complaint #11351123 — an unverified report by a vehicle owner.
at 44,000 milesSouth Portland, MEFire
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
TL* THE CONTACT OWNS A 2007 SUBARU LEGACY. WHILE DRIVING VARIOUS SPEEDS, A BURNT RUBBER AND PLASTIC ODOR EMITTED THE VEHICLE. THE VEHICLE OVERHEATED WITHOUT WARNING. IN ADDITION, THE DASHBOARD BECAME EXTREMELY HOT AND CAUSED THE FUSES TO FAIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V738000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 44,000.
NHTSA complaint #10920261 — an unverified report by a vehicle owner.
at 44,000 milesSouth Portland, MEFire
ENGINE
TL* THE CONTACT OWNS A 2007 SUBARU LEGACY. WHILE DRIVING VARIOUS SPEEDS, A BURNT RUBBER AND PLASTIC ODOR EMITTED THE VEHICLE. THE VEHICLE OVERHEATED WITHOUT WARNING. IN ADDITION, THE DASHBOARD BECAME EXTREMELY HOT AND CAUSED THE FUSES TO FAIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V738000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 44,000.
NHTSA complaint #10920261 — an unverified report by a vehicle owner.
at 11,000 milesBerwyn, PACrash3 injured
AIR BAGS
ON AUGUST 2ND, 2008, I WAS IN AN ACCIDENT IN 2007 SUBARU LEGACY, SW, AS A RESULT OF CAR ?FISHTAILING? AFTER EMERGENCY MANEUVER ON A HIGHWAY. NONE OF THE AIRBAGS DEPLOYED, EVEN THOUGH I WAS TRAVELING WITH SPEED OF 60+ MPH AND CAR WAS DECLARED TOTAL LOSS. SUBARU IS VERY RELUCTANT WITH FOLLOWING UP ON REASONS WHY AIRBAGS HAVE NOT DEPLOYED.
NHTSA complaint #10237857 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Goodlettsville, TN
SERVICE BRAKES
Brake line failed unexpectedly and catastrophically while driving 2007 Subaru Legacy. Vehicle would have been covered per recall [XXX]; however, it was registered in Virginia so was not 'included' in the recall despite being exposed to comparable levels of snow and road salt in a rural southwestern part of Virginia less than 50 miles from the original recall region. Car was purchased new from a dealership in West Virginia (part of the recall region) and frequently operated in that region. Failing to include parts of Virginia that receive just as much, if not more, snow and corrosive road treatment in recall [XXX] was an error that resulted in a major safety hazard. The brake line failed at the exact location described in recall [XXX], at the 4-way connector block under the fuel-tank protector. The location of the failure is not visible during normal brake service, leading to corrosion in that location going unnoticed and unrepaired. Other substantial portions of the brake line system are polymer-coated to prevent corrosion; however, the small section at the 4-way connector block is not, permitting hazardous corrosion to the point of failure in this case. The recall notice [XXX] should be extended to include additional regions where roads are treated with corrosive salt anti-ice products so owners of these vehicles can have them inspected and/or repaired prior to an unexpected catastrophic failure as I experienced. The design of the braking system with substantial portions of polymer coated lines leads owners and repair staff to believe there is no problem with corrosion of the brake lines and no need for additional inspection or repair, and removal of the fuel-tank protector to expose the portion of the non-coated and corrosion-prone brake line system in the recall is not included as part of the standard maintenance program per the manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11578758 — an unverified report by a vehicle owner.
Ogden, UT
SUSPENSION
Rear driver side wheel bearing is bad at 75,000 miles
NHTSA complaint #11438076 — an unverified report by a vehicle owner.
Charlotte, NC
UNKNOWN OR OTHER
The dash pad has deteriorated, become sticky and shinny. My daughter owns a Mazda 3 with a similar problem, Mazda had a recall and the dash pad was replaced by the dealer. This is a safety issue because the shinny finish that has formed creates glare in the inside windshield in the sunlight. It is very dangerous as it obscures vision. I have not taken the car to the dealer and have not reported it to any other authority. Its a car we recently purchased and my first step was to see if there was a recall. Like I said, the same exact issue happened to another car and it was resolved by the manufacturer.
NHTSA complaint #11421853 — an unverified report by a vehicle owner.
Charlotte, NC
VISIBILITY/WIPER
The dash pad has deteriorated, become sticky and shinny. My daughter owns a Mazda 3 with a similar problem, Mazda had a recall and the dash pad was replaced by the dealer. This is a safety issue because the shinny finish that has formed creates glare in the inside windshield in the sunlight. It is very dangerous as it obscures vision. I have not taken the car to the dealer and have not reported it to any other authority. Its a car we recently purchased and my first step was to see if there was a recall. Like I said, the same exact issue happened to another car and it was resolved by the manufacturer.
NHTSA complaint #11421853 — an unverified report by a vehicle owner.
at 112,000 milesPort Saint Lucie, FL
ENGINE
VEHICLE ON HIGHWAY AND STREET, THE HEAD GASKET IS LEAKING HEAVILY AND CAUSING THE OIL TO LEAK ONTO THE ENGINE. THE PISTONS WILL SEIZE. THE RODS WILL BREAK AND A BLOWN ENGINE WILL OCCUR.
NHTSA complaint #11413090 — an unverified report by a vehicle owner.
Charlestown, MA
AIR BAGS
I HAVE RECEIVED OVER 40 NOTICES REGARDING MY 2007 SUBARU LEGACY THAT I HAVE NOT OWNED SINCE 2015. THE CAR IS SITTING IN A JUNK YARD AND I HAVE CALLED THE NUMBER ON THESE NOTICES ROUGHLY 15 TIMES AND EACH TIME I AM TOLD SOMETHING DIFFERENT. I DO NOT OWN THIS CAR. PLEASE TAKE ME OFF THIS LIST. I AM BEING HARASSED FOR A VEHICLE I HAVE NOT OWNED IN OVER 5 YEARS. PLEASE WORK ON YOUR PROCESSES SO THAT I AM NOT BEING HARASSED ANYMORE.
NHTSA complaint #11374096 — an unverified report by a vehicle owner.
Charlestown, MA
UNKNOWN OR OTHER
I HAVE RECEIVED OVER 40 NOTICES REGARDING MY 2007 SUBARU LEGACY THAT I HAVE NOT OWNED SINCE 2015. THE CAR IS SITTING IN A JUNK YARD AND I HAVE CALLED THE NUMBER ON THESE NOTICES ROUGHLY 15 TIMES AND EACH TIME I AM TOLD SOMETHING DIFFERENT. I DO NOT OWN THIS CAR. PLEASE TAKE ME OFF THIS LIST. I AM BEING HARASSED FOR A VEHICLE I HAVE NOT OWNED IN OVER 5 YEARS. PLEASE WORK ON YOUR PROCESSES SO THAT I AM NOT BEING HARASSED ANYMORE.
NHTSA complaint #11374096 — an unverified report by a vehicle owner.
at 125,000 milesBriarcliff Manor, NYFire
UNKNOWN OR OTHER
VEHICLE SPONTANEOUSLY CAUGHT ON FIRE CAUSING WHILE ACCELERATING AT APPROXIMATELY 45 MPH. FIRE CAUSED EXTENSIVE DAMAGE TO CV SHAFT BOOT, WIRE HARNESS AND TRANSMISSION. CAUSE OF FIRE IS UNKNOWN.
NHTSA complaint #11351123 — an unverified report by a vehicle owner.
at 125,000 milesBriarcliff Manor, NYFire
ELECTRICAL SYSTEM
VEHICLE SPONTANEOUSLY CAUGHT ON FIRE CAUSING WHILE ACCELERATING AT APPROXIMATELY 45 MPH. FIRE CAUSED EXTENSIVE DAMAGE TO CV SHAFT BOOT, WIRE HARNESS AND TRANSMISSION. CAUSE OF FIRE IS UNKNOWN.
NHTSA complaint #11351123 — an unverified report by a vehicle owner.
at 125,000 milesBriarcliff Manor, NYFire
ENGINE
VEHICLE SPONTANEOUSLY CAUGHT ON FIRE CAUSING WHILE ACCELERATING AT APPROXIMATELY 45 MPH. FIRE CAUSED EXTENSIVE DAMAGE TO CV SHAFT BOOT, WIRE HARNESS AND TRANSMISSION. CAUSE OF FIRE IS UNKNOWN.
NHTSA complaint #11351123 — an unverified report by a vehicle owner.
at 135,000 milesWebster, NY
SERVICE BRAKES
SUBARU USA AND THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION HAVE ISSUED A RECALL ON SPECIFIC SUBARU'S THAT IDENTIFIES THE BRAKE SYSTEM WILL FAIL WITHOUT NOTICE. THE BRAKE LINES ON MY VEHICLE THAT FALL UNDER THE RECALL HAVE FAILED AND I DID ENCOUNTER A "NO BRAKE" SITUATION. AFTER BRINGING THE VEHICLE IN FOR REPAIR OF THE RECALL, THE DEALERSHIP CONTACTED ME BACK AND CLAIMED IT WAS NOT THE BRAKE LINES THAT CAUSED THE ISSUE. I CONFIRMED AND TESTED MY CLAIM PRIOR TO BRINGING IN THE VEHICLE THAT THE ISSUE WAS 100% DUE TO THE REAR BRAKE LINE LEAKING. DOYLE FALSIFIED THE ISSUE DURING THEIR EXPLANATION INDICATING IT WAS THE FRONT CALIPER THAT WAS LEAKING, WHICH WAS NOT PART OF THE RECALL. I HAVE MULTIPLE PICTURES THAT SHOW BRAKE FLUID LEAKING FROM THE HIGHLY CORRODED REAR BRAKE LINES. I HAD INDICATED EXACTLY WHERE THE LEAK WAS COMING FROM IN PRINTED DOCUMENTATION PROVIDED TO THE DOYLE SUBARU SERVICE MANAGER. SUBARU STATED THE LEAK WAS NOT COVERED UNDER THE RECALL.
NHTSA complaint #11317158 — an unverified report by a vehicle owner.
at 93,800 milesWest Lafayette, IN
STEERING
CAR SHUDDERS WHEN TURNING LEFT OR RIGHT. SUBARU HAS OTHER MODELS ON RECALL FOR THIS ISSUE. NOTICED IT AT FIRST WHEN PULLING INTO A PARKING LOT SPACE
NHTSA complaint #11297385 — an unverified report by a vehicle owner.
Kingshill, VI
STRUCTURE:BODY
UNLOCKED DOORS SUDDENLY WON'T OPEN FROM INSIDE OR OUTSIDE. VEHICLE IS PARKED, TRYING TO ENTER CANT OPEN DOOR. IF VEHICLE IS IN AN ACCIDENT NO ONE WILL HAVE ACCESS TO ENTER OR EXIT PASSENGERS. ON A SUBARU FORUM I WAS ADVISED THAT ITS A COMMON PROBLEM. WELL, FORD HAD SIMILAR PROBLEMS WITH FIESTA AND FOCUS AND THEY HAD A SAFETY RECALL FIX FOR THE SAME IDENTICAL CONCERNS.
NHTSA complaint #11120975 — an unverified report by a vehicle owner.
Voluntown, CT
AIR BAGS
1. TAKATA -TRIED TO SEE IF MY CAR IS PART OF CLASS ACTION AUTOAIRBAGSETTLEMENT.COM WOULDN'T TAKE MY VIN; GLITCH. 2. HEAD GASKETS - IT WAS KNOW THAT THEIR HEAD GASKETS ARE AN ISSUE CAUSING (ME & MANY) TO HAVE TO HAVE THEM REPLACED COSTING $2000+; IT SEEMS THIS SHOULD BE REIMBURSABLE AND A RECALLED ITEM. RESPECTFULLY REQUEST YOU CONSIDER THIS.
NHTSA complaint #11013856 — an unverified report by a vehicle owner.
Voluntown, CT
ENGINE
1. TAKATA -TRIED TO SEE IF MY CAR IS PART OF CLASS ACTION AUTOAIRBAGSETTLEMENT.COM WOULDN'T TAKE MY VIN; GLITCH. 2. HEAD GASKETS - IT WAS KNOW THAT THEIR HEAD GASKETS ARE AN ISSUE CAUSING (ME & MANY) TO HAVE TO HAVE THEM REPLACED COSTING $2000+; IT SEEMS THIS SHOULD BE REIMBURSABLE AND A RECALLED ITEM. RESPECTFULLY REQUEST YOU CONSIDER THIS.
NHTSA complaint #11013856 — an unverified report by a vehicle owner.
at 70,000 milesPortland, OR
EXTERIOR LIGHTING
THE ELECTRICAL HARNESS CONNECTING THE BODY AND REAR LIFT GATE WHICH CONTAINS 14 WIRES WITHIN A RUBBER ACCORDIAN BOOT SUFFERED A BREAKAGE OF ALL 14 WIRES AT THE BODY SIDE OF THE BOOT. THIS AFFECTED THE THIRD BRAKE LIGHT, DEFROST WIRES, AND THE REAR WIPER MOTOR AS A SAFETY ISSUE, AND REAR BACKUP LIGHTS, LIFTGATE LOCK, AND SECURITY SYSTEM AS AN INCONVENIENCE. FIRST ITEM THAT WAS NOTICED WAS LIFT LATCH LOCK NOT WORKING, THEN OTHER ITEMS FAILED IN SUCCESSION. I LOOKED AT AFFECTED COMPONENTS BUT ONLY SOLVED PROBLEM BY ACCESSING A LEGACY OWNERS WEBSITE WHERE THIS WAS FOUND TO BE A FREQUENT ISSUE IN VARYING DEGREES. PROBLEM WAS FIXED, NOT REPAIRED, BY RUNNING 14 NEW HIGHER QUALITY WIRES THROUGH THE RUBBER BOOT AND MAKING CONNECTIONS AT EITHER SIDE. REPLACEMENT HARNESS FROM SUBARU HAD SAME TYPE OF WIRES WHICH IN MY OPINION WOULD HAVE EVENTUALLY FAILED AGAIN.
NHTSA complaint #10994278 — an unverified report by a vehicle owner.
at 70,000 milesPortland, OR
ELECTRICAL SYSTEM
THE ELECTRICAL HARNESS CONNECTING THE BODY AND REAR LIFT GATE WHICH CONTAINS 14 WIRES WITHIN A RUBBER ACCORDIAN BOOT SUFFERED A BREAKAGE OF ALL 14 WIRES AT THE BODY SIDE OF THE BOOT. THIS AFFECTED THE THIRD BRAKE LIGHT, DEFROST WIRES, AND THE REAR WIPER MOTOR AS A SAFETY ISSUE, AND REAR BACKUP LIGHTS, LIFTGATE LOCK, AND SECURITY SYSTEM AS AN INCONVENIENCE. FIRST ITEM THAT WAS NOTICED WAS LIFT LATCH LOCK NOT WORKING, THEN OTHER ITEMS FAILED IN SUCCESSION. I LOOKED AT AFFECTED COMPONENTS BUT ONLY SOLVED PROBLEM BY ACCESSING A LEGACY OWNERS WEBSITE WHERE THIS WAS FOUND TO BE A FREQUENT ISSUE IN VARYING DEGREES. PROBLEM WAS FIXED, NOT REPAIRED, BY RUNNING 14 NEW HIGHER QUALITY WIRES THROUGH THE RUBBER BOOT AND MAKING CONNECTIONS AT EITHER SIDE. REPLACEMENT HARNESS FROM SUBARU HAD SAME TYPE OF WIRES WHICH IN MY OPINION WOULD HAVE EVENTUALLY FAILED AGAIN.
NHTSA complaint #10994278 — an unverified report by a vehicle owner.
at 70,000 milesPortland, OR
VISIBILITY/WIPER
THE ELECTRICAL HARNESS CONNECTING THE BODY AND REAR LIFT GATE WHICH CONTAINS 14 WIRES WITHIN A RUBBER ACCORDIAN BOOT SUFFERED A BREAKAGE OF ALL 14 WIRES AT THE BODY SIDE OF THE BOOT. THIS AFFECTED THE THIRD BRAKE LIGHT, DEFROST WIRES, AND THE REAR WIPER MOTOR AS A SAFETY ISSUE, AND REAR BACKUP LIGHTS, LIFTGATE LOCK, AND SECURITY SYSTEM AS AN INCONVENIENCE. FIRST ITEM THAT WAS NOTICED WAS LIFT LATCH LOCK NOT WORKING, THEN OTHER ITEMS FAILED IN SUCCESSION. I LOOKED AT AFFECTED COMPONENTS BUT ONLY SOLVED PROBLEM BY ACCESSING A LEGACY OWNERS WEBSITE WHERE THIS WAS FOUND TO BE A FREQUENT ISSUE IN VARYING DEGREES. PROBLEM WAS FIXED, NOT REPAIRED, BY RUNNING 14 NEW HIGHER QUALITY WIRES THROUGH THE RUBBER BOOT AND MAKING CONNECTIONS AT EITHER SIDE. REPLACEMENT HARNESS FROM SUBARU HAD SAME TYPE OF WIRES WHICH IN MY OPINION WOULD HAVE EVENTUALLY FAILED AGAIN.
NHTSA complaint #10994278 — an unverified report by a vehicle owner.
at 93,000 milesArvada, CO
STRUCTURE:BODY
HOOD LATCH FAILURE ON HIGHWAY. FLEW UP AND BROKE WINDSHIELD. SAME THING HAPPENED TO OUR 2004 SUBARU LEGACY EXACTLY A WEEK BEFORE. WINDSHIELDS AND HOODS NEED TO BE REPLACED. THE LATCH IS LIKE A TOY, NOT STURDY AT ALL. CONTACT ME ASAP FOR PHOTOS [XXX] COULDN'T GET THE PHOTOS TO LOAD. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10955741 — an unverified report by a vehicle owner.
at 44,000 milesSouth Portland, MEFire
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
TL* THE CONTACT OWNS A 2007 SUBARU LEGACY. WHILE DRIVING VARIOUS SPEEDS, A BURNT RUBBER AND PLASTIC ODOR EMITTED THE VEHICLE. THE VEHICLE OVERHEATED WITHOUT WARNING. IN ADDITION, THE DASHBOARD BECAME EXTREMELY HOT AND CAUSED THE FUSES TO FAIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V738000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 44,000.
NHTSA complaint #10920261 — an unverified report by a vehicle owner.
at 44,000 milesSouth Portland, MEFire
ENGINE
TL* THE CONTACT OWNS A 2007 SUBARU LEGACY. WHILE DRIVING VARIOUS SPEEDS, A BURNT RUBBER AND PLASTIC ODOR EMITTED THE VEHICLE. THE VEHICLE OVERHEATED WITHOUT WARNING. IN ADDITION, THE DASHBOARD BECAME EXTREMELY HOT AND CAUSED THE FUSES TO FAIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V738000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 44,000.
NHTSA complaint #10920261 — an unverified report by a vehicle owner.
Parkton, MD
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS). HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/07/16*LJ
NHTSA complaint #10899701 — an unverified report by a vehicle owner.
at 38,000 milesBerkeley, CA
AIR BAGS
SAFETY|SERVICE CAMPAIGN: WQR53|NHTSA CAMPAIGN: 15V323000 05-08 LEG/OUT PASS. AIR BAG INFLATOR:: SENT THIS EMAIL TO SUBARU TODAY: BEEN CALLING ALBANY SUBARU (ALBANY, CA) AND DOWNTOWN SUBARU (OAKLAND CA) FOR 2 MONTHS FOR SERVICE ON THIS RECALL. BOTH SAY THEY HAVE NO PARTS, WILL CALL ME, I'M ON THE LIST, THEY GET PARTS TO DO 2 SERVICES A MONTH, THERE ARE OVER 400 ON THE LIST... DON'T YOU THINK THIS IS UNACCEPTABLE FOR A SAFETY RECALL? WHEN CAN I DRIVE WITH A PASSENGER AGAIN? CC: NHTSA
NHTSA complaint #10894596 — an unverified report by a vehicle owner.
at 38,000 milesBerkeley, CA
AIR BAGS
TAKATA RECALL: MY COMPLAINT #10894596, JUST SUBMITTED, SEEMS TO BE PART OF THE TAKATA RECALL
NHTSA complaint #10894600 — an unverified report by a vehicle owner.
Etowah, NC
AIR BAGS
TL* TAKATA RECALL- THE CONTACT OWNS A 2007 SUBARU LEGACY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V323000(AIR BAGS) WAS RECEIVED IN DECEMBER OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10865739 — an unverified report by a vehicle owner.
