Owners have filed 73 complaints
about the 2014 Subaru Legacy with NHTSA between 2013 and 2025.
The largest single group is the airbags.
Across this model's run it ranks 12 of 33 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 31
Against the median year of the Subaru Legacy. 50 means typical for this
model; 100 means roughly double.
Severity — 100
20.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
60% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
716.3%
1,000 – 9,999 miles
49.3%
10,000 – 24,999 miles
818.6%
25,000 – 49,999 miles
920.9%
50,000 – 74,999 miles
49.3%
75,000 – 99,999 miles
818.6%
100,000 – 149,999 miles
12.3%
150,000+ miles
24.7%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2014 Subaru Legacy 4 DR AWD
10.1% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 2013peak 4Sep 2025
Recalls on the 2014 Subaru Legacy
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
20V001000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
20V003000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
20V002000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
19V297000
ELECTRICAL SYSTEM:IGNITION:SWITCH
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the strength of the ignition switch. If this occurs, the weight on the key ring and certain road conditions could cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
Risk: The engine turning off unexpectedly can increase the risk of a crash. If a crash occurs under this condition, the air bag may not deploy, increasing the risk of injury.
19V007000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Subaru of America, Inc. (Subaru) is recalling certain 2010-2013 Forester, 2010-2014 Tribeca, WRX, Outback, Legacy, and 2010-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
19V009000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Legacy and Outback vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
19V008000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Outback, and Legacy vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
18V626000
PARKING BRAKE
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Subaru Legacy and Outback vehicles equipped with a manual transmission. The electronic parking brake (EPB) may not engage as intended, allowing the vehicle to rollaway if the transmission is not in the proper gear when parked.
Risk: A vehicle rollaway can increase the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202000123,159 units in Canada
Airbag
Issue: This recall is for certain vehicles that had an airbag inflator replaced as a part of an earlier recall campaign. This recall provides a final repair. Long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Actions: Owners will be notified by mail and instructed to take their vehicle to a dealer to inspect the passenger-front airbag inflator. The passenger-front airbag module or inflator will be replaced as necessary. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.
Recall 2019191100 units in Canada
Electrical
Issue: A problem with certain replacement ignition switches may allow the key turn out of the “ON” position while driving. This could cause the engine to turn off suddenly. It could also cause the airbag system not to work properly in a crash. Note: This is a voluntary service campaign that is not being conducted under the requirements of the Motor Vehicle Safety Act. This problem only affects certain parts used for replacement of original parts. Safety Risk: A sudden loss of engine power could increase the risk of a crash. An airbag system that does not work properly in a crash could cause an increased risk of injuries. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to inspect the ignition switch, and replace it as necessary.
Recall 2019013102,110 units in Canada
Airbag
Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: Owners will be notified by mail and instructed to take their vehicle to a dealer to have the passenger-front airbag inflator replaced. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.
Recall 20185023,486 units in Canada
Brakes
On certain vehicles equipped with manual transmissions, components within the control unit for the electronic parking brake (EPB) may crack with vehicle use over time. If this were to occur, the brake warning lamp would illuminate and the EPB may not apply as intended. This could result in the unintended movement of a parked vehicle, increasing the risk of crash causing injury and/or damage to property. Correction: Dealers will replace the Parking Brake Actuator with a more durable one.
Recall 20152063,500 units in Canada
Accessories
On certain vehicles equipped with EyeSight driver assist technology, the French version of the EyeSight Owner’s Manual my contain incorrect translations of certain text. If the vehicle were to be operated as described in the mistranslated French text, it could increase the risk of a crash. Correction: Subaru will send corrected French EyeSight manuals directly to affected vehicle owners and additional corrected manuals will be available to all Dealers.
Recall 201326231 units in Canada
Powertrain
On certain vehicles equipped with automatic transmissions, a defect in the PARK function could allow the vehicle to roll away while in PARK, or to immobilize the vehicle so that is cannot be moved or driven. Should the vehicle roll away, it could strike another vehicle, stationary object, or a bystander, causing property damage and/or personal injury. Correction: Dealers will replace the transmission.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 99,000 milesJackson, NJCrashFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2014 SUBARU LEGACY. THE CONTACT STATED THAT HER SON WAS DRIVING AND HIT A DEER THAT CAUSED EXTENSIVE FRONT END DAMAGE. THE VEHICLE WAS TAKEN TO AN AUTO BODY REPAIR FACILITY FOR REPAIRS. HOWEVER, A WEEK AFTER THE REPAIRS WERE COMPLETED HER SON WAS DRIVING AGAIN WHEN HE SMELT SMOKE AND LOOKED OUT THE DRIVER SIDE WINDOW AND SAW FLAMES. THE DRIVER PARKED THE VEHICLE AND EXITED THE VEHICLE SAFELY WITH THE FRONT SEAT PASSENGER. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. POLICE AND FIRE DEPARTMENT REPORTS WERE FILED. THE CONTACT STATED THAT THE FIRE MARSHALL STATED THAT WITH THE EXTENT OF THE DAMAGE AN ELECTRICAL FAILURE CAUSE COULD NOT BE RULED OUT. THERE WERE NO INJURIES AND THE VEHICLE WAS COMPLETELY TOTALED. THE WRECKAGE WAS TOWED TO A SALVAGE YARD FOR THE INSURANCE COMPANY TO EXAMINE WITH A THIRD-PARTY EXAMINER TO DETERMINE THE CAUSE OF FIRE. THE MANUFACTURER WAS CONTACTED AND REQUESTED TO EXAMINE THE VEHICLE AFTER THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.
NHTSA complaint #11325170 — an unverified report by a vehicle owner.
at 30,567 milesCentennial, COCrash
AIR BAGS
TAKATA RECALL WHEN I BACKED OUT OF A PARKING PLACE IN A PARKING LOT I HIT ANOTHER CAR. THE AIRBAG DID NOT DEPLOY. CAR WAS MOVING SLOWLY.
NHTSA complaint #11175154 — an unverified report by a vehicle owner.
at 23,000 milesSalem, ORCrash1 injured
AIR BAGS
TAKATA RECALL AUTO ACCIDENT FRONT DRIVER SIDE CRUSHED UP TO FIREWALL AND NO AIRBAGS WENT OFF , ZERO ! WIFE LEG WAS BADLY BRUSED BECAUSE OF THIS ! AUTO WAS IN MOTION AT 25 MILES A HOUR AT A INTERSECTION GOING STRAIGHT AHEAD WAS HIT ON DRIVER FRONT FROM SIDE BY CROSS TRAFFIC
NHTSA complaint #11120653 — an unverified report by a vehicle owner.
at 23,000 milesSalem, ORCrash1 injured
SUSPENSION
TAKATA RECALL AUTO ACCIDENT FRONT DRIVER SIDE CRUSHED UP TO FIREWALL AND NO AIRBAGS WENT OFF , ZERO ! WIFE LEG WAS BADLY BRUSED BECAUSE OF THIS ! AUTO WAS IN MOTION AT 25 MILES A HOUR AT A INTERSECTION GOING STRAIGHT AHEAD WAS HIT ON DRIVER FRONT FROM SIDE BY CROSS TRAFFIC
NHTSA complaint #11120653 — an unverified report by a vehicle owner.
at 23,000 milesSalem, ORCrash1 injured
STRUCTURE:BODY
TAKATA RECALL AUTO ACCIDENT FRONT DRIVER SIDE CRUSHED UP TO FIREWALL AND NO AIRBAGS WENT OFF , ZERO ! WIFE LEG WAS BADLY BRUSED BECAUSE OF THIS ! AUTO WAS IN MOTION AT 25 MILES A HOUR AT A INTERSECTION GOING STRAIGHT AHEAD WAS HIT ON DRIVER FRONT FROM SIDE BY CROSS TRAFFIC
NHTSA complaint #11120653 — an unverified report by a vehicle owner.
at 19,320 milesTakoma Park, MDFire
SEATS
EXPERIENCED STUCK DRIVER'S WINDOW LAST SUMMER IN PERIOD OF TEMPERATURE FLUCTUATIONS (EXTREME TO MODERATE HEAT), REPORTED/SHOWN TO DEALERSHIP; SAME ISSUE THIS FEBRUARY (EXTREME TO MODERATE COLD). OTHERWISE, NO PROBLEMS WITH CAR SINCE BEGAN LEASE FALL 2014. ON MONDAY, MARCH 9, 2015, PARKED CAR ACROSS THE STREET FROM MY HOUSE ABOUT 6:15/6:30PM. DID ERRANDS, RETURNED ABOUT 30/45 MINUTES LATER TO GET GLASSES OUT OF CENTER CONSOLE -- 7/7:15PM. THEN I LOCKED THE CAR WITH REMOTE KEY PIECE. CAR ACKNOWLEDGED WITH SOUND, LIGHTS. THIS WAS THE LAST INTERACTIVE ACTION TAKEN WITH CAR. CAR HAD BEEN IDLE FOR 30/45 MINUTES. I SAW NOTHING NEW, UNUSUAL. I RETURNED TO THE CAR APPROXIMATELY 12 HOURS LATER, AROUND 7AM, TUESDAY, MARCH 10, 2015 TO GET IN THE CAR TO GO TO WORK. THE REMOTE KEY SYSTEM WAS NOT FUNCTIONING; A FIRST SINCE I'D GOTTEN THE CAR. I TRIED THE CAR KEY IN THE FRONT DRIVER'S DOOR. DIDN'T WORK. AGAIN ODD. I TRIED THE BACK DRIVER'S SIDE DOOR; IT WAS OPEN (AGAIN ODD; I'D LOCKED THE CAR THE PREVIOUS EVENING). I BENT INSIDE, LOOKED TOWARD THE DRIVER'S DOOR AND NOTICED THE DOOR'S MANUAL DOOR LEVER MANGLED. I WORRIED THE CAR MIGHT HAVE BEEN VANDALIZED OVERNIGHT (UNUSUAL; I LIVE IN A LOW-CRIME NEIGHBORHOOD). THERE WAS A POWERFUL, CHEMICAL-LIKE SMELL IN THE CAR. I CAME AROUND TO THE PASSENGER SIDE, BENT IN THROUGH THE FRONT PASSENGER DOOR. EXPERIENCED STRONG CHEMICAL SMELL AGAIN. FROM THIS VANTAGE POINT, I NOTICED THE DRIVER'S SIDE DOOR, ON THE SIDE BY THE DASH AND FRONT WHEEL, WAS BURNT AND GUTTED; PART OF DASH ADJACENT BURNT. I LOOKED OUTSIDE OF THE CAR; SAW NO EXTERIOR DAMAGE. FOUND NO PERSONAL ITEMS MISSING, INCLUDING LOOSE CHANGE LEFT IN CAR FOR TOLLS/METERS. ASKED NEIGHBORS LIVING ON PART OF STREET WHERE THE CAR WAS PARKED; THEY HAD NOT SEEN A FIRE OR EXPLOSION THAT MORNING OR PREVIOUS EVENING. CALLED STATE FARM TO REPORT THE INCIDENT. TOOK PICTURES 8AM.
NHTSA complaint #10695291 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 130,000 milesYoungstown, OH
STRUCTURE
The contact owns a 2014 Subaru Legacy. The contact stated that while depressing the brake pedal, there was a clicking sound coming from underneath the vehicle, and the vehicle swayed slightly before coming to a stop. The failure became more persistent, and the clicking sound became louder within a week. The vehicle was taken to a certified mechanic, who determined that the frame had severe rust that had created a hole near the ball joints on the driver’s side front wheel and informed the contact that the vehicle was not safe to drive. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 130,000.
NHTSA complaint #11686952 — an unverified report by a vehicle owner.
at 50,000 milesKalamazoo, MI
POWER TRAIN
The contact owns a 2014 Subaru Legacy. The contact stated that the vehicle hesitated before accelerating. The contact stated that there was a lag in the vehicle while driving and attempting to accelerate above 65 MPH. The contact stated that the vehicle failed to start immediately, and several attempts were needed to start the vehicle. The failure was intermittent; however, the failure was persistent while using the remote start feature. The vehicle was taken to the dealer and the contact was informed that the failure might be related to NHTSA Campaign Numbers: 19V297000 (Electrical System) and 13V336000 (Power Train); however, the VIN was not included in the recalls. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 50,000.
NHTSA complaint #11642720 — an unverified report by a vehicle owner.
at 50,000 milesKalamazoo, MI
ELECTRICAL SYSTEM
The contact owns a 2014 Subaru Legacy. The contact stated that the vehicle hesitated before accelerating. The contact stated that there was a lag in the vehicle while driving and attempting to accelerate above 65 MPH. The contact stated that the vehicle failed to start immediately, and several attempts were needed to start the vehicle. The failure was intermittent; however, the failure was persistent while using the remote start feature. The vehicle was taken to the dealer and the contact was informed that the failure might be related to NHTSA Campaign Numbers: 19V297000 (Electrical System) and 13V336000 (Power Train); however, the VIN was not included in the recalls. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 50,000.
NHTSA complaint #11642720 — an unverified report by a vehicle owner.
De Pere, WI
POWER TRAIN
Believe the torque converter in the cvt transmission is causing the vehicle to stall. Happened multiple times going through an intersection and was almost side swiped. Was an extended warranty on cvt but no recalls for it yet.
NHTSA complaint #11641208 — an unverified report by a vehicle owner.
Bainbridge Island, WA
AIR BAGS
The occupancy detection sensor module failed. Similar to the 2014 forester recall the module has failed and Subaru dealership wants $3300 to replace the module. The passenger airbag is off due to the sensor not working. Previous airbag recall has been resolved, but I am concerned that they are related.
NHTSA complaint #11627248 — an unverified report by a vehicle owner.
Bainbridge Island, WA
ELECTRICAL SYSTEM
The occupancy detection sensor module failed. Similar to the 2014 forester recall the module has failed and Subaru dealership wants $3300 to replace the module. The passenger airbag is off due to the sensor not working. Previous airbag recall has been resolved, but I am concerned that they are related.
NHTSA complaint #11627248 — an unverified report by a vehicle owner.
Holmesville, OH
POWER TRAIN
My Subaru ran perfectly fine until the water pump and cooler lines got replaced after these were replaced it was tried to be driven and the car then had no idea what gear it was in drive is drive neautral is drive and reverse does not work at all paddle shifters won’t work AT oil temp light check engine light brake light flashing cruise control light all came on and the car will only go forward and it’s making some crazy shutter noises when you start it and sometimes it shuts off after it was started.
NHTSA complaint #11621344 — an unverified report by a vehicle owner.
Holmesville, OH
ELECTRICAL SYSTEM
My Subaru ran perfectly fine until the water pump and cooler lines got replaced after these were replaced it was tried to be driven and the car then had no idea what gear it was in drive is drive neautral is drive and reverse does not work at all paddle shifters won’t work AT oil temp light check engine light brake light flashing cruise control light all came on and the car will only go forward and it’s making some crazy shutter noises when you start it and sometimes it shuts off after it was started.
NHTSA complaint #11621344 — an unverified report by a vehicle owner.
Holmesville, OH
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My Subaru ran perfectly fine until the water pump and cooler lines got replaced after these were replaced it was tried to be driven and the car then had no idea what gear it was in drive is drive neautral is drive and reverse does not work at all paddle shifters won’t work AT oil temp light check engine light brake light flashing cruise control light all came on and the car will only go forward and it’s making some crazy shutter noises when you start it and sometimes it shuts off after it was started.
NHTSA complaint #11621344 — an unverified report by a vehicle owner.
Lancaster, OH
POWER TRAIN
Na
NHTSA complaint #11582107 — an unverified report by a vehicle owner.
Lancaster, OH
ELECTRICAL SYSTEM
Na
NHTSA complaint #11582107 — an unverified report by a vehicle owner.
Lancaster, OH
SERVICE BRAKES
Na
NHTSA complaint #11582107 — an unverified report by a vehicle owner.
Angola, IN
AIR BAGS
My vehicle is suffering of the exact same issue described in recall WRA-24. However, this recall only covers the model years 2020 to 2022, mine is 2014 with approximately 106,000 miles. Since the last week of December, my vehicle has been to the Fort Wayne, IN Subaru Dealership approximately 9 time for the same issue. It has cost me over $2,500 plus the fuel used for all this trips (I live over 40 miles away from the dealership). The problem is still not 100 percent fixed after they changed the seat cushion, the airbag module, the seat belt buckle sensor, and I don't know what else. The last time (a couple of weeks ago) that the car was at the dealership, they had the car for over 2 weeks. The next morning, the car did the same thing again where the red airbag warning light turns on and the passenger airbag shuts off with a passenger sitting on the seat. I've taken videos of the issue to show the dealership as they seemed doubtful of what I was explaining to them. The dealer claims they have been in contact with Subaru and they don't know what else to do. They started providing me with a loaner free of charge after the 4th visit. In summary, same issue as WRA-24, over $2,500 so far, and still not resolved.
NHTSA complaint #11579667 — an unverified report by a vehicle owner.
ST Louis Park, MN
ELECTRICAL SYSTEM
Brand new battery dies after letting the car sit for 3-10 days. Car draws 183mAmps of power just sitting, with no key in ignition and no doors open. This high amount of current kills the battery after letting the car sit for days. Legacy models after 2015 were recalled for this issue but not other years. This is an unacceptable product defect leaving customers stranded in potential remote locations.
NHTSA complaint #11485052 — an unverified report by a vehicle owner.
Blue Island, IL
VISIBILITY
The contact owns a 2014 Subaru Legacy. The contact stated that a small circular crack had formed on the lower driver’s side windshield without incident. The contact stated that she had not repaired the small crack since it did not obstruct her vison. Recently, the contact stated that another crack had formed horizontally along the lower edge of the passenger’s side windshield, also without incident. The contact stated that the cracks obstructed her vision while driving. Neither the dealer nor the manufacturer was notified of the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 16V694000 (Visibility). The vehicle was not repaired. The failure mileage was unknown.
NHTSA complaint #11460864 — an unverified report by a vehicle owner.
at 95,500 milesLittle Falls, NY
POWER TRAIN
The contact owns a 2014 Subaru Legacy. The contact stated that the check engine and brake warning lights were illuminated. The contact stated that while driving at various speeds, the vehicle was jerking. The vehicle was towed to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was taken to an independent mechanic where the mechanic retrieved an unknown transmission code. The contact was then referred to the dealer for assistance. The manufacturer was notified of the failure, but no further assistance was provided. The approximate failure mileage was 99,500.
NHTSA complaint #11440948 — an unverified report by a vehicle owner.
at 95,500 milesLittle Falls, NY
ELECTRICAL SYSTEM
The contact owns a 2014 Subaru Legacy. The contact stated that the check engine and brake warning lights were illuminated. The contact stated that while driving at various speeds, the vehicle was jerking. The vehicle was towed to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was taken to an independent mechanic where the mechanic retrieved an unknown transmission code. The contact was then referred to the dealer for assistance. The manufacturer was notified of the failure, but no further assistance was provided. The approximate failure mileage was 99,500.
NHTSA complaint #11440948 — an unverified report by a vehicle owner.
Upper Marlboro, MD
STRUCTURE:BODY
WHENEVER IT RAIN THE SUN ROOF LEAKS INSIDE THE CAR , WATER HAD FLOODED THE FLOOR RUGS AND SEATS ALSO THE BACKUP CAMERA WAS FILLED WITH WATER HAD TO REPLACED $237.99 THE VEHICLE WAS STATIONARY
NHTSA complaint #11398032 — an unverified report by a vehicle owner.
at 755 milesBrooklyn, NY
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2014 SUBARU LEGACY. THE CONTACT STATED THAT THE SUNROOF METAL DRAIN TUBES WERE CLOGGED CAUSING WATER TO DRAIN INSIDE THE CABIN OF THE VEHICLE. DUE TO THE FAILURE, THERE WAS CONDENSATION ON THE WINDSHIELD WHICH REDUCED DRIVER VISIBILITY WHILE DRIVING. THE CONTACT CLEANED THE WINDSHIELD BOTH MANUALLY AND BY ACTIVATING THE WINDSHIELD DEFOGGER. THE VEHICLE WAS TAKEN TO BAY RIDGE SUBARU (1819 CROPSEY AVENUE, BROOKLYN, NY 11214, (718)232-1900) TO HAVE THE SUNROOF DRAIN TUBES CLEANED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 755.
NHTSA complaint #11343456 — an unverified report by a vehicle owner.
at 162,000 milesGilcrest, CO
UNKNOWN OR OTHER
VEHICLE STALLS AND HESITATES FROM COMPLETES AND SHUDDERS WHEN COMING TO A STOP USUALLY AT INTERSECTIONS. CONTRIBUTING FACTOR IS TORQUE CONVERTER AND POSSIBLY VALVE BODY. KNOWN SAFETY ISSUE TO SUBARU THAT IS NO LONGER COVERED BY WARRENTY.
NHTSA complaint #11341741 — an unverified report by a vehicle owner.
at 99,000 milesJackson, NJCrashFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2014 SUBARU LEGACY. THE CONTACT STATED THAT HER SON WAS DRIVING AND HIT A DEER THAT CAUSED EXTENSIVE FRONT END DAMAGE. THE VEHICLE WAS TAKEN TO AN AUTO BODY REPAIR FACILITY FOR REPAIRS. HOWEVER, A WEEK AFTER THE REPAIRS WERE COMPLETED HER SON WAS DRIVING AGAIN WHEN HE SMELT SMOKE AND LOOKED OUT THE DRIVER SIDE WINDOW AND SAW FLAMES. THE DRIVER PARKED THE VEHICLE AND EXITED THE VEHICLE SAFELY WITH THE FRONT SEAT PASSENGER. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. POLICE AND FIRE DEPARTMENT REPORTS WERE FILED. THE CONTACT STATED THAT THE FIRE MARSHALL STATED THAT WITH THE EXTENT OF THE DAMAGE AN ELECTRICAL FAILURE CAUSE COULD NOT BE RULED OUT. THERE WERE NO INJURIES AND THE VEHICLE WAS COMPLETELY TOTALED. THE WRECKAGE WAS TOWED TO A SALVAGE YARD FOR THE INSURANCE COMPANY TO EXAMINE WITH A THIRD-PARTY EXAMINER TO DETERMINE THE CAUSE OF FIRE. THE MANUFACTURER WAS CONTACTED AND REQUESTED TO EXAMINE THE VEHICLE AFTER THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.
NHTSA complaint #11325170 — an unverified report by a vehicle owner.
at 80,000 milesLittle Falls, NY
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 SUBARU LEGACY. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 58 MPH THE DRIVER SIDE HEADLAMP BECAME INOPERABLE. THE CONTACT ALSO STATED THAT THE FOG LAMPS WERE ALSO INOPERABLE. THE HEADLAMP BULBS AND FOG LAMP BULBS WERE REPLACED HOWEVER, THE FAILURE RECURRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA complaint #11310425 — an unverified report by a vehicle owner.
Sparks, NV
UNKNOWN OR OTHER
BROKEN CLOCK SPRING IN STEERING WHEEL . RESULT ( HORN NOT WORKING)12
NHTSA complaint #11306867 — an unverified report by a vehicle owner.
Sparks, NV
UNKNOWN OR OTHER
BROKEN CLOCK SPRING IN STEERING WHEEL. RESULT (HORN NOT WORKING )
NHTSA complaint #11306870 — an unverified report by a vehicle owner.
at 25,000 milesMorristown, NJ
VISIBILITY/WIPER
SPONTANEOUS WINDSHIELD CRACK DEVELOPED. STARTED IN FRONT OF THE STEERING WHEEL COLUMN, GOES UP 3-4 INCHES, TURNS AND GOES ACROSS THE BOTTOM OF THE WS TO A POINT IN FRONT OF THE GLOVE BOX. NO EVIDENCE OF AN IMPACT CHIP. CRACK MAY HAVE STARTED WHEN THE FRONT DEFROSTER AND SEAT HEATERS WERE BOTH ON. SUBARU REFUSED TO REPAIR UNDER WARRANTY OR PRODUCT DEFECT PROVISION.
NHTSA complaint #11287679 — an unverified report by a vehicle owner.
