FaultScore

FaultScore report

2017 Subaru Legacy problems

Owners have filed 140 complaints about the 2017 Subaru Legacy with NHTSA between 2016 and 2026. The largest single group is the windows, mirrors & wipers. Across this model's run it ranks 6 of 33 worst.

D

FaultScore 76/100

Higher is worse. Measured against the other years of the Subaru Legacy.

How this is worked out

The numbers

140

Complaints

13

Crashes reported

2

Fires reported

8

Injuries reported

31,000 mi

Median mileage at failure

Half of reported failures happened before this

63%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 60 vs 50 Severity 85 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 60
Against the median year of the Subaru Legacy. 50 means typical for this model; 100 means roughly double.
Severity — 85
16.4% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
63% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2017 compares with every other Subaru Legacy

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2017 Subaru Legacy

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Median failure at 33,800 miles

0 crashes, 1 fires · median 54,000 mi

1 crashes, 1 fires · median 29,000 mi

Steering 9 6.4%

1 crashes, 0 fires · median 12,000 mi

Airbags 7 5.0%

6 crashes, 0 fires · median 30,000 mi

Body & Structure 6 4.3%

Median failure at 25,000 miles

Brakes 5 3.6%

1 crashes, 0 fires · median 16,504 mi

Engine & Cooling 5 3.6%

Median failure at 31,000 miles

Driver Assist & Collision Avoidance 4 2.9%

2 crashes, 0 fires · median 44,587 mi

Fuel & Propulsion 4 2.9%

Median failure at 800 miles

Transmission & Drivetrain 4 2.9%

1 crashes, 0 fires · median 25,000 mi

Tires 3 2.1%
Wheels 2 1.4%

Median failure at 5,800 miles

Acceleration & Cruise Control 2 1.4%

1 crashes, 0 fires · median 300 mi

Suspension 2 1.4%
Lights 1 0.7%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 4 5.9%
1,000 – 9,999 miles 9 13.2%
10,000 – 24,999 miles 13 19.1%
25,000 – 49,999 miles 28 41.2%
50,000 – 74,999 miles 10 14.7%
75,000 – 99,999 miles 1 1.5%
100,000 – 149,999 miles 3 4.4%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Aug 2016 peak 6 Feb 2026

NHTSA investigations into the 2017 Subaru Legacy

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

EA21002 Opened 17 Sep 2021 Still open AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...

Recalls on the 2017 Subaru Legacy

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

16V716000

STEERING:COLUMN

Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Legacy and Outback vehicles manufactured September 21, 2016, to September 23, 2016. In the affected vehicles, the knee guard bracket may not be properly attached to the steering beam assembly.

Risk: If the knee guard is not properly attached and the driver is not wearing a seatbelt, the knee guard may not be able to properly restrain the driver's lower body in the event of a crash, increasing the risk of injury.

16V292000

STEERING:COLUMN

Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.

Risk: The loss of steering ability would increase the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2022395 1,793 units in Canada

Brakes

Issue: On certain vehicles equipped with a manual transmission, a connector for the electronic parking brake (EPB) could disconnect. If this happens, you won't be able to apply the parking brake and the vehicle could roll away. If this happens and the parking brake is set, you won't be able release it. Note: This problem will cause the brake warning lamp to turn on or flash. Safety Risk: A parked vehicle that moves unexpectedly could increase the risk of an injury or a crash. Corrective Actions: Subaru will notify owners by mail and instruct you to take your vehicle to a dealership to inspect the adapter cord connector for the electronic parking brake, and if necessary, install an additional retaining clip. To reduce the safety risk, Subaru recommends that you should park the vehicle in a flat location and leave the transmission in gear whenever possible until the recall repairs have been completed. Additionally, when parking uphill, the front wheels should be turned away from the curb and the shift lever should be placed into first gear. When parking downhill, the front wheels should be turned into the curb and the shift lever should be placed into reverse gear.

Recall 2016487 79 units in Canada

Structure

On certain vehicles, the driver’s knee guard bracket may not have been properly aligned at the time of welding and may not have been properly attached to the steering beam. In a frontal crash where the driver is not wearing a seatbelt, the knee guard may not be able to restrain the occupant’s lower body as designed, which could increase the risk of injury to the driver. Correction: Knee guard welds will be inspected and repaired as necessary. Note: All vehicles are to be inspected and/or repaired prior to sale.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Rockford, IL Crash 1 injured

SERVICE BRAKES

I drove into the parking lot of Walgreens, then drove around and pulled into a parking spot facing the south side of the building and put my foot on the brake to stop and park. Instead of stopping, the car suddenly lurched forward violently and slammed into the brick wall of the building. My wife called 911 since I told her my chest really hurt. When the police came, I told them my foot must have slipped off the brake and hit the accelerator, since I had no idea what else might have caused the car to accelerate like that. My wife drove the car home and then drove to the ER where the EMTs had taken me. A CT scan showed that I had a fractured sternum, since my chest hit the steering wheel full force after the air bags failed to deploy. I was in excruciating pain for a few weeks, and after I felt better, we submitted a claim to our insurance company. We then took our 2017 Subaru Legacy to a certified Subaru collision repair center. We were shocked to find that the car was totaled, since it was still drivable. Something kept bothering us about the crash, since EyeSight should have applied the brakes if I had accidentally accelerated and it detected a brick wall in front of our car. After some research, we stumbled on the information about the Class-Action Lawsuit that was just settled by Subaru for reports of Sudden Unintended Acceleration (SUA). The description of what happens with SUA was exactly what I experienced, but this was the first we had heard of it. We were never notified about the lawsuit, even though our VIN number shows our car was involved. Our Subaru dealership had all our contact information since we bought our Legacy from them and they have done all the maintenance work on it. Unfortunately, we released our car to Copart as part of our insurance settlement, so there’s no way to check the EDR data. PLEASE let others know about this major safety issue before anyone else is seriously injured!

NHTSA complaint #11713752 — an unverified report by a vehicle owner.

Rockford, IL Crash 1 injured

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I drove into the parking lot of Walgreens, then drove around and pulled into a parking spot facing the south side of the building and put my foot on the brake to stop and park. Instead of stopping, the car suddenly lurched forward violently and slammed into the brick wall of the building. My wife called 911 since I told her my chest really hurt. When the police came, I told them my foot must have slipped off the brake and hit the accelerator, since I had no idea what else might have caused the car to accelerate like that. My wife drove the car home and then drove to the ER where the EMTs had taken me. A CT scan showed that I had a fractured sternum, since my chest hit the steering wheel full force after the air bags failed to deploy. I was in excruciating pain for a few weeks, and after I felt better, we submitted a claim to our insurance company. We then took our 2017 Subaru Legacy to a certified Subaru collision repair center. We were shocked to find that the car was totaled, since it was still drivable. Something kept bothering us about the crash, since EyeSight should have applied the brakes if I had accidentally accelerated and it detected a brick wall in front of our car. After some research, we stumbled on the information about the Class-Action Lawsuit that was just settled by Subaru for reports of Sudden Unintended Acceleration (SUA). The description of what happens with SUA was exactly what I experienced, but this was the first we had heard of it. We were never notified about the lawsuit, even though our VIN number shows our car was involved. Our Subaru dealership had all our contact information since we bought our Legacy from them and they have done all the maintenance work on it. Unfortunately, we released our car to Copart as part of our insurance settlement, so there’s no way to check the EDR data. PLEASE let others know about this major safety issue before anyone else is seriously injured!

NHTSA complaint #11713752 — an unverified report by a vehicle owner.

Rockford, IL Crash 1 injured

BACK OVER PREVENTION: WARNINGS

I drove into the parking lot of Walgreens, then drove around and pulled into a parking spot facing the south side of the building and put my foot on the brake to stop and park. Instead of stopping, the car suddenly lurched forward violently and slammed into the brick wall of the building. My wife called 911 since I told her my chest really hurt. When the police came, I told them my foot must have slipped off the brake and hit the accelerator, since I had no idea what else might have caused the car to accelerate like that. My wife drove the car home and then drove to the ER where the EMTs had taken me. A CT scan showed that I had a fractured sternum, since my chest hit the steering wheel full force after the air bags failed to deploy. I was in excruciating pain for a few weeks, and after I felt better, we submitted a claim to our insurance company. We then took our 2017 Subaru Legacy to a certified Subaru collision repair center. We were shocked to find that the car was totaled, since it was still drivable. Something kept bothering us about the crash, since EyeSight should have applied the brakes if I had accidentally accelerated and it detected a brick wall in front of our car. After some research, we stumbled on the information about the Class-Action Lawsuit that was just settled by Subaru for reports of Sudden Unintended Acceleration (SUA). The description of what happens with SUA was exactly what I experienced, but this was the first we had heard of it. We were never notified about the lawsuit, even though our VIN number shows our car was involved. Our Subaru dealership had all our contact information since we bought our Legacy from them and they have done all the maintenance work on it. Unfortunately, we released our car to Copart as part of our insurance settlement, so there’s no way to check the EDR data. PLEASE let others know about this major safety issue before anyone else is seriously injured!

NHTSA complaint #11713752 — an unverified report by a vehicle owner.

at 17,000 miles Ellicott City, MD Crash 1 injured

POWER TRAIN:AUTOMATIC TRANSMISSION

A 2017 Subaru Legacy was stopped on a hill, on the shoulder of a two lane service road. The driver, who was the car owner, placed the gear selector in park, left the motor idling, exited the vehicle, closed the driver side door, loaded several logs into the trunk, and slammed the trunk. The passenger remained in the vehicle, seated in the passenger seat. The motor idled for about 10 minutes after the driver exited the vehicle. No alarms sounded to alert the driver or passenger that the car was not left as intended—motor running and in park. The vehicle remained completely stationary for about 10 minutes until the passenger reached over and pushed the ignition button to turn off the engine. At this time, the vehicle started to roll forwards down the hill. The passenger was not able to climb over the center console into the driver seat, but found she was was able to steer the vehicle. The passenger steered the vehicle by reaching over from the passenger seat. The passenger steered the vehicle onto the service road and away from a group of people standing on the shoulder in front of the car down-hill from the vehicle. She steered the vehicle through an open chain-link gate. The service road ends at the bottom of the hill in a T with a public road— Glenallen Avenue. The car crossed the public road that momentarily was without traffic. The car continued onto the shoulder on the far side of Glenallen Avenue where it finally was stopped by crashing into a tree. The air bags deployed. The passenger sustained a fractured left hand, a fracture of the right shoulder and sprained right foot. The passenger pushed the ignition again and the gear selector in case the engine was still running, because she feared a potential explosion. Her injuries required medical attention, and she was taken by ambulance to a local hospital. A police report was filed. The vehicle was towed to a towing lot. The car manufacturer was contacted. The insurance company determined that the vehicle was destroyed and not able to be repaired. The approx

NHTSA complaint #11455806 — an unverified report by a vehicle owner.

at 20,000 miles Peach Bottom, PA Crash 1 injured

AIR BAGS

The contact owned a 2017 Subaru Legacy. The contact stated while driving approximately 40 - 45 MPH on a two-lane road, he attempted to overtake the driver in front and crashed head-on into a vehicle coming in the opposite direction. The contact stated that the driver's front air bag failed to deploy however, both side curtain air bags deployed as needed. The contact stated that he suffered two fractures to his sternum along with other chest injuries. The contact stated that he was informed by the police officer that the other driver did not require medical attention. The contact was transported from the scene by ambulance to the local hospital. A police report was filed. The vehicle was towed to a tow lot. The contact stated that the insurance provider declared the vehicle a total loss. The contact attempted to reach the manufacturer on several occasions but was unable to speak with a representative. The approximate failure mileage was approximately 20,000.

NHTSA complaint #11454515 — an unverified report by a vehicle owner.

Danbury, CT Fire

UNKNOWN OR OTHER

I do not know what caused the fire, but maybe the battery or something electrical. The car stalled and the. I re-started the car and no warning lights came on the dashboard. I then parked the car. Upon exiting I noticed the front driver’s hood smoking. I went into the bank was parked at and within minutes my car was in flames. The entire engine burned and my car is totaled. A fire marshal was coincidentally on scene and documented the entire event. Currently, this car is under investigation by both my insurance company Liberty Mutual and also Subaru. No warning lights were lit on the car. A fire and police report have been filed, and I have many pictures. If this car had gone on fire in my garage my house would also have burned.

NHTSA complaint #11427235 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

West Carrollton, OH

FUEL/PROPULSION SYSTEM

Major fuel leak within engine bay

NHTSA complaint #11718100 — an unverified report by a vehicle owner.

Baton Rouge, LA

ELECTRICAL SYSTEM

The battery has died several times and had to be replaced over the years due to a likely slow drain issue that Subaru is well aware of and was part of a class action suit against them.

NHTSA complaint #11713928 — an unverified report by a vehicle owner.

Rockford, IL Crash 1 injured

SERVICE BRAKES

I drove into the parking lot of Walgreens, then drove around and pulled into a parking spot facing the south side of the building and put my foot on the brake to stop and park. Instead of stopping, the car suddenly lurched forward violently and slammed into the brick wall of the building. My wife called 911 since I told her my chest really hurt. When the police came, I told them my foot must have slipped off the brake and hit the accelerator, since I had no idea what else might have caused the car to accelerate like that. My wife drove the car home and then drove to the ER where the EMTs had taken me. A CT scan showed that I had a fractured sternum, since my chest hit the steering wheel full force after the air bags failed to deploy. I was in excruciating pain for a few weeks, and after I felt better, we submitted a claim to our insurance company. We then took our 2017 Subaru Legacy to a certified Subaru collision repair center. We were shocked to find that the car was totaled, since it was still drivable. Something kept bothering us about the crash, since EyeSight should have applied the brakes if I had accidentally accelerated and it detected a brick wall in front of our car. After some research, we stumbled on the information about the Class-Action Lawsuit that was just settled by Subaru for reports of Sudden Unintended Acceleration (SUA). The description of what happens with SUA was exactly what I experienced, but this was the first we had heard of it. We were never notified about the lawsuit, even though our VIN number shows our car was involved. Our Subaru dealership had all our contact information since we bought our Legacy from them and they have done all the maintenance work on it. Unfortunately, we released our car to Copart as part of our insurance settlement, so there’s no way to check the EDR data. PLEASE let others know about this major safety issue before anyone else is seriously injured!

NHTSA complaint #11713752 — an unverified report by a vehicle owner.

Rockford, IL Crash 1 injured

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I drove into the parking lot of Walgreens, then drove around and pulled into a parking spot facing the south side of the building and put my foot on the brake to stop and park. Instead of stopping, the car suddenly lurched forward violently and slammed into the brick wall of the building. My wife called 911 since I told her my chest really hurt. When the police came, I told them my foot must have slipped off the brake and hit the accelerator, since I had no idea what else might have caused the car to accelerate like that. My wife drove the car home and then drove to the ER where the EMTs had taken me. A CT scan showed that I had a fractured sternum, since my chest hit the steering wheel full force after the air bags failed to deploy. I was in excruciating pain for a few weeks, and after I felt better, we submitted a claim to our insurance company. We then took our 2017 Subaru Legacy to a certified Subaru collision repair center. We were shocked to find that the car was totaled, since it was still drivable. Something kept bothering us about the crash, since EyeSight should have applied the brakes if I had accidentally accelerated and it detected a brick wall in front of our car. After some research, we stumbled on the information about the Class-Action Lawsuit that was just settled by Subaru for reports of Sudden Unintended Acceleration (SUA). The description of what happens with SUA was exactly what I experienced, but this was the first we had heard of it. We were never notified about the lawsuit, even though our VIN number shows our car was involved. Our Subaru dealership had all our contact information since we bought our Legacy from them and they have done all the maintenance work on it. Unfortunately, we released our car to Copart as part of our insurance settlement, so there’s no way to check the EDR data. PLEASE let others know about this major safety issue before anyone else is seriously injured!

NHTSA complaint #11713752 — an unverified report by a vehicle owner.

Rockford, IL Crash 1 injured

BACK OVER PREVENTION: WARNINGS

I drove into the parking lot of Walgreens, then drove around and pulled into a parking spot facing the south side of the building and put my foot on the brake to stop and park. Instead of stopping, the car suddenly lurched forward violently and slammed into the brick wall of the building. My wife called 911 since I told her my chest really hurt. When the police came, I told them my foot must have slipped off the brake and hit the accelerator, since I had no idea what else might have caused the car to accelerate like that. My wife drove the car home and then drove to the ER where the EMTs had taken me. A CT scan showed that I had a fractured sternum, since my chest hit the steering wheel full force after the air bags failed to deploy. I was in excruciating pain for a few weeks, and after I felt better, we submitted a claim to our insurance company. We then took our 2017 Subaru Legacy to a certified Subaru collision repair center. We were shocked to find that the car was totaled, since it was still drivable. Something kept bothering us about the crash, since EyeSight should have applied the brakes if I had accidentally accelerated and it detected a brick wall in front of our car. After some research, we stumbled on the information about the Class-Action Lawsuit that was just settled by Subaru for reports of Sudden Unintended Acceleration (SUA). The description of what happens with SUA was exactly what I experienced, but this was the first we had heard of it. We were never notified about the lawsuit, even though our VIN number shows our car was involved. Our Subaru dealership had all our contact information since we bought our Legacy from them and they have done all the maintenance work on it. Unfortunately, we released our car to Copart as part of our insurance settlement, so there’s no way to check the EDR data. PLEASE let others know about this major safety issue before anyone else is seriously injured!

NHTSA complaint #11713752 — an unverified report by a vehicle owner.

Midland, NC

VISIBILITY/WIPER

My 2017 Legacy is on it's 3rd windshield this year. I had impact damage on July 17th, had it replaced the first week of August, and it cracked without impact damage in October. Subaru refused to replace it under warranty and it was replaced through insurance in December. The genuine Subaru replacement windshields for 2015-2019 Legacy and Outback models appear to be defective and this should be investigated.

NHTSA complaint #11704141 — an unverified report by a vehicle owner.

Mechanicville, NY

AIR BAGS

The OCS sensor is faulty and doesn’t detect a passanger and may cause the airbag not to deploy, this is common according to other Subaru owners. This is a common problem on many cars and those cars have been recalled

NHTSA complaint #11659389 — an unverified report by a vehicle owner.

Christiansburg, VA

FUEL/PROPULSION SYSTEM

The catalytic converter has been replaced twice and is now needing a third replacement. The car emits gas fumes, unsafe emissions, and the fuel causes the mechanism to be extremely hot and unsafe. Over time, the car has had reduced gas flow and will stop running. The dealer has confirmed the three converters installed have been defective. The manufacturer, Subaru, was contacted to inspect the car but refused. Precious years have recalls of the fuel mechanisms. The check engine light stays on when unsafe emissions are detected.

NHTSA complaint #11647812 — an unverified report by a vehicle owner.

West Babylon, NY

UNKNOWN OR OTHER

The mirror drivers side mirror wiggles. I. The even of a battery failure the electrical brake may fail

NHTSA complaint #11620375 — an unverified report by a vehicle owner.

West Babylon, NY

SERVICE BRAKES

The mirror drivers side mirror wiggles. I. The even of a battery failure the electrical brake may fail

NHTSA complaint #11620375 — an unverified report by a vehicle owner.

Chapel Hill, NC

ELECTRICAL SYSTEM

The key frequently gets stuck in the ignition. It takes several attempts to release the key. Turning the wheel to ensure the wheel isn’t locked and turning the ignition/car on does not help release the key from ignition.

NHTSA complaint #11618356 — an unverified report by a vehicle owner.

Homer Glen, IL

UNKNOWN OR OTHER

The key constantly stuck in ignition. Sometimes 10 minutes to get out. Then won’t start ignition Key broke off in ignition … your stuck with this situation that Subaru is pretending to not know about

NHTSA complaint #11572928 — an unverified report by a vehicle owner.

Wendell, NC

STEERING

Electric Power Steering failure

NHTSA complaint #11560815 — an unverified report by a vehicle owner.

Londonderry, OH

UNKNOWN OR OTHER

The HOOD LATCH Failed, and hood came up at 70 mph on interstate. This has caused extensive damage.

NHTSA complaint #11549356 — an unverified report by a vehicle owner.

slc, UT

ELECTRICAL SYSTEM

the key gets stuck in the ignition and you have to slide the shifter back in forth till it unlocks. I'm showing recall on other Subaru but not on mine ? or at least my year of car. why is that ? everyday its takes longer and longer to get the key to release.

NHTSA complaint #11540990 — an unverified report by a vehicle owner.

West Chester, PA

UNKNOWN OR OTHER

Jan 2021 my battery died. So I called AAA and they were able to replace it. Then last year I received a notice of a problem with batteries. I submitted a claim with the SUBARU BATTERY SETTLEMENT. I submitted my receipts. They denied my claim stating that I did not use a Subaru authorized dealer AND that I did not notify Subaru 10 days PRIOR to the new battery. I am at a loss to understand how this Settlement is working. I did not anticipate the battery dying. I needed to be able to drive, so I called AAA who I think is generally reputable. Do people actually call the car manufacturer and wait 10 days to put in a new battery? This is a joke. I appealed and they denied it twice. How can this be??

NHTSA complaint #11534912 — an unverified report by a vehicle owner.

Staten Island, NY

POWER TRAIN

On May 16, 2023 I was driving a friend home. We were stopped at a red light and felt an impact. My friend said, "You've been hit." I went out to check. No one had hit the car. It had lurched forward while my foot was on the brake. On 6/1/23 I pulled out of a driveway, car was in drive, foot on brake, paused to set GPS, car lurched forward. I brought to the dealer. They said they drove it for seven miles and could not duplicate the problem. About a year prior, the car had also lurched, but at that time I was in drive doing approx 30 mph, and I used the brake to slow it back to my speed. At that time the dealer found some leak in the transmission and, I believe, changed a gasket. These problems are intermittent and did not register on the car's computer, according to the dealer. Have you had any such complaint? Is my car safe?

NHTSA complaint #11531089 — an unverified report by a vehicle owner.

Asheville, NC

EXTERIOR LIGHTING

The car had been going on several local stops. Car was in the middle of a main thoroughfare ready to turn on to interstate ramp when the car completely stopped functioning. Battery light came on briefly before the vehicle became completely non-responsive. Among other things non-functioning, Emergency lights would not work, electric park brake would not engage. Could not get out of car to flee danger as car would freely roll and no way to stop except to hold brake with foot pressed. Ultimately car was chocked and jumped by AAA tow truck. Technician said battery was dead but alternator was working when he started it up. After 3 days of diagnostics, Subaru dealer cannot find a fault which let the new auto battery simply drain to nothing state and thus make the car non-responsive. Thank the good Lord this did not happen after turning on to the interstate.

NHTSA complaint #11527627 — an unverified report by a vehicle owner.

Asheville, NC

ELECTRICAL SYSTEM

The car had been going on several local stops. Car was in the middle of a main thoroughfare ready to turn on to interstate ramp when the car completely stopped functioning. Battery light came on briefly before the vehicle became completely non-responsive. Among other things non-functioning, Emergency lights would not work, electric park brake would not engage. Could not get out of car to flee danger as car would freely roll and no way to stop except to hold brake with foot pressed. Ultimately car was chocked and jumped by AAA tow truck. Technician said battery was dead but alternator was working when he started it up. After 3 days of diagnostics, Subaru dealer cannot find a fault which let the new auto battery simply drain to nothing state and thus make the car non-responsive. Thank the good Lord this did not happen after turning on to the interstate.

NHTSA complaint #11527627 — an unverified report by a vehicle owner.

Asheville, NC

SERVICE BRAKES

The car had been going on several local stops. Car was in the middle of a main thoroughfare ready to turn on to interstate ramp when the car completely stopped functioning. Battery light came on briefly before the vehicle became completely non-responsive. Among other things non-functioning, Emergency lights would not work, electric park brake would not engage. Could not get out of car to flee danger as car would freely roll and no way to stop except to hold brake with foot pressed. Ultimately car was chocked and jumped by AAA tow truck. Technician said battery was dead but alternator was working when he started it up. After 3 days of diagnostics, Subaru dealer cannot find a fault which let the new auto battery simply drain to nothing state and thus make the car non-responsive. Thank the good Lord this did not happen after turning on to the interstate.

NHTSA complaint #11527627 — an unverified report by a vehicle owner.

Johnson City, NY

STRUCTURE:BODY

Hood released and blew open while doing 50 mph. After checking oil level, I closed and verified hood was latched, which it was. Driving about 2miles down road, hood blew up causing instant panic and stopping. After pulling over, I found that the hood would no longer latch. I had to use a hammer to bend the latch forward enough to have it latch again.

NHTSA complaint #11526784 — an unverified report by a vehicle owner.

West Babylon, NY

SUSPENSION

When i brought car in for an oil change. cam carrier leak, was reported to me that there was a cam carrier leak. When i look online there are countless reports of this. Seems like there could be something faulty with the engine. Subaru offered to cover the repair as a 1 time curtesy. But if there is an issue with the design of an engine then this should be looked at further. The rear brushings are also failing don't think this should happen so quickly, maybe faulty brushings. no warning lights.

NHTSA complaint #11523549 — an unverified report by a vehicle owner.

West Babylon, NY

ENGINE

When i brought car in for an oil change. cam carrier leak, was reported to me that there was a cam carrier leak. When i look online there are countless reports of this. Seems like there could be something faulty with the engine. Subaru offered to cover the repair as a 1 time curtesy. But if there is an issue with the design of an engine then this should be looked at further. The rear brushings are also failing don't think this should happen so quickly, maybe faulty brushings. no warning lights.

NHTSA complaint #11523549 — an unverified report by a vehicle owner.

Staunton, VA

VISIBILITY

The contact owns a 2017 Subaru Legacy. The contact stated that while driving at an undisclosed speed, a loud popping noise was heard, and then a crack formed from the bottom of the windshield without impact. The vehicle was taken to a local dealer, where it was diagnosed that the windshield needed to be replaced. The vehicle was repaired; however, the contact stated that while driving at an undisclosed speed, the failure reoccurred. The vehicle was taken back to the dealer, where it was diagnosed that the windshield needed to be replaced another time. The vehicle was repaired; however, the contact stated that the failure reoccurred after she started the vehicle. The contact became aware of NHTSA Campaign Number: 22V712000 (Visibility); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and the contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was unknown.

NHTSA complaint #11517944 — an unverified report by a vehicle owner.

Greenwood, IN

VEHICLE SPEED CONTROL

When running on a highway and you press down on the accelerator hard to merge onto a highway or go around a vehicle to move out of the way of vehicles quickly coming up behind you, the engine takes over and speeds up on its own. It has occurred three times on a newly purchased used car and it will increase speed up to 100mph. You have to press intermittently on the brakes to pull over to the shoulder and turn off the car for five minutes for the car to reset. If you try to just break, you get a burning smell. I see two class action lawsuits on similar acceleration issues for 2015 to 2017 Outback/Legacy series.

NHTSA complaint #11513949 — an unverified report by a vehicle owner.