Owners have filed 188 complaints
about the 1999 Toyota Corolla with NHTSA between 1998 and 2023.
The largest single group is the tires.
Across this model's run it ranks 25 of 34 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 23
Against the median year of the Toyota Corolla. 50 means typical for this
model; 100 means roughly double.
Severity — 100
30.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 27
16% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Frontal
1226.7%
Tread/Belt
715.6%
Emission Control
511.1%
Headlights
511.1%
Gasoline
48.9%
Latch
48.9%
Rear
48.9%
Door
48.9%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
57.8%
1,000 – 9,999 miles
11.6%
10,000 – 24,999 miles
11.6%
25,000 – 49,999 miles
1320.3%
50,000 – 74,999 miles
1523.4%
75,000 – 99,999 miles
1320.3%
100,000 – 149,999 miles
1320.3%
150,000+ miles
34.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 1998peak 8Jun 2023
Recalls on the 1999 Toyota Corolla
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202172355,683 units in Canada
Electrical
Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.
Reports where the owner recorded a crash, a fire, an injury or a death.
Commerce, GACrash
AIR BAGS
I was T boned at a 4 way stop.The force pushed me thru the intersection. Airbag did not deploy.
NHTSA complaint #11526764 — an unverified report by a vehicle owner.
at 40,000 milesVacaville, CACrash
TIRES
TL* THE CONTACT OWNS A 1999 TOYOTA COROLLA EQUIPPED WITH MICHELIN DEFENDER TIRES, SIZE: 185/65/R14 (NA). WHILE DRIVING 67 MPH, THE REAR PASSENGER TIRE BLEW OUT. AS A RESULT, THE VEHICLE DRIFTED TO THE RIGHT AND COLLIDED WITH ANOTHER VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE FAILURE MILEAGE WAS 40,000 AND THE TIRE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11102395 — an unverified report by a vehicle owner.
at 315,000 milesPortola, CACrash2 injured
AIR BAGS
TL* THE CONTACT OWNED A 1999 TOYOTA COROLLA. WHILE THE DRIVER WAS PARKING THE VEHICLE, THE FRONT PASSENGER REMOVED HER SEAT BELT. THE DRIVER INADVERTENTLY MISTOOK THE ACCELERATOR PEDAL FOR THE BRAKE PEDAL. AS A RESULT, THE VEHICLE ACCELERATED TO AN ESTIMATED 30 MPH AND CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A FRACTURED STERNUM. THE FRONT PASSENGER SUSTAINED SEVEN FACIAL BONE FRACTURES, A FRACTURED NOSE, FREE AIR IN HER SINUS CAVITY, BASILAR SKULL FRACTURES, FRACTURES TO BOTH PATELLAS, BLOOD CLOT IN THE LEFT LEG, PULMONARY EMBOLISM, AND A LACERATION TO THE LOWER LIP. MEDICAL ATTENTION WAS REQUIRED FOR BOTH THE DRIVER AND THE PASSENGER. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOWED TO AN INSURANCE FACILITY. THE FAILURE MILEAGE WAS APPROXIMATELY 315,000. ....UPDATED 07/05/16 *BF...UPDATED 08/02/16 *BF
NHTSA complaint #10860760 — an unverified report by a vehicle owner.
Cumberland Center, MECrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1999 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPACE, THE VEHICLE ACCELERATED INDEPENDENTLY AND TRAVELED OVER A CURB. THE VEHICLE DID NOT STOP UNTIL CRASHING INTO BUSHES. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE FAILURE HAD OCCURRED PRIOR TO THE CRASH. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 95,000.
NHTSA complaint #10526093 — an unverified report by a vehicle owner.
at 135,000 milesOoltewah, TNFire
FUEL SYSTEM, GASOLINE
ENGINE FIRE. WAS PUT OUT BY EMPLOYEE OF NEARBY RESTAURANT. REVIEWED BY FIRE DEPARTMENT AND POLICE. APPEARS TO HAVE STARTED NEAR THE FUEL LINE AREA.
NHTSA complaint #10364148 — an unverified report by a vehicle owner.
Salem, SCCrash
SERVICE BRAKES, HYDRAULIC
KANSAS HIGHWAY PATROL CASE # [XXX] CAR TRAVELING ON CRAWFORD ROAD NEAR WOODWARD ROAD DRIVER REPORTED TO PATROL "LITTLE WAYS BEFORE HILL ACCELERATOR GOT STUCK, TRIED TO SLOW DOWN, WOULD NOT LET ME STOP, BANKED INTO THIS." PASSENGER QUOTED "GOING PRETTY QUICK OVER HILL, TRYING TO SLOW DOWN. AS WENT OVER HILL 60-70, SPEEDING UP, ROLLED." CAR DESTROYED TOYOTA COROLLA, DRIVER AND PASSENGER HAD ONLY MINOR INJURIES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10326122 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Commerce, GACrash
AIR BAGS
I was T boned at a 4 way stop.The force pushed me thru the intersection. Airbag did not deploy.
NHTSA complaint #11526764 — an unverified report by a vehicle owner.
at 15 milesLong Beach, CA
STRUCTURE:BODY
UNKNOWN
NHTSA complaint #11111357 — an unverified report by a vehicle owner.
at 40,000 milesVacaville, CACrash
TIRES
TL* THE CONTACT OWNS A 1999 TOYOTA COROLLA EQUIPPED WITH MICHELIN DEFENDER TIRES, SIZE: 185/65/R14 (NA). WHILE DRIVING 67 MPH, THE REAR PASSENGER TIRE BLEW OUT. AS A RESULT, THE VEHICLE DRIFTED TO THE RIGHT AND COLLIDED WITH ANOTHER VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE FAILURE MILEAGE WAS 40,000 AND THE TIRE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11102395 — an unverified report by a vehicle owner.
FT Wright, KY
AIR BAGS
I KEEP GETTING RECALL NOTICES, DEALER SAYS NO FIX AVAILABLE. WITH ALL THE RECALL NOTICES MY WIFE AND I FELL WE ARE DRIVING A CAR THAT IS NOT SAFE, IT IS AN ACCIDENT WAITING TO HAPPEN.
NHTSA complaint #11033070 — an unverified report by a vehicle owner.
at 135,000 milesGalt, CA
ENGINE
TL* THE CONTACT OWNS A 1999 TOYOTA COROLLA. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED FOR AN OIL CHANGE AND DRIVING AN ADDITIONAL 800 MILES, THE CONTACT DISCOVERED THAT THE VEHICLE WAS BURNING OIL RAPIDLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.
NHTSA complaint #10885509 — an unverified report by a vehicle owner.
at 315,000 milesPortola, CACrash2 injured
AIR BAGS
TL* THE CONTACT OWNED A 1999 TOYOTA COROLLA. WHILE THE DRIVER WAS PARKING THE VEHICLE, THE FRONT PASSENGER REMOVED HER SEAT BELT. THE DRIVER INADVERTENTLY MISTOOK THE ACCELERATOR PEDAL FOR THE BRAKE PEDAL. AS A RESULT, THE VEHICLE ACCELERATED TO AN ESTIMATED 30 MPH AND CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A FRACTURED STERNUM. THE FRONT PASSENGER SUSTAINED SEVEN FACIAL BONE FRACTURES, A FRACTURED NOSE, FREE AIR IN HER SINUS CAVITY, BASILAR SKULL FRACTURES, FRACTURES TO BOTH PATELLAS, BLOOD CLOT IN THE LEFT LEG, PULMONARY EMBOLISM, AND A LACERATION TO THE LOWER LIP. MEDICAL ATTENTION WAS REQUIRED FOR BOTH THE DRIVER AND THE PASSENGER. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOWED TO AN INSURANCE FACILITY. THE FAILURE MILEAGE WAS APPROXIMATELY 315,000. ....UPDATED 07/05/16 *BF...UPDATED 08/02/16 *BF
NHTSA complaint #10860760 — an unverified report by a vehicle owner.
at 130,000 milesLewiston, ID
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 1999 TOYOTA COROLLA. WHILE DRIVING AT APPROXIMATELY 60 MPH AT NIGHT, BOTH THE HIGH BEAM AND LOW BEAM HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. THE VIN WAS UNAVAILABLE. UPDATED 05/31/2016
NHTSA complaint #10853278 — an unverified report by a vehicle owner.
at 130,000 milesParadise, CA
UNKNOWN OR OTHER
THE BOLT ON THE SERPENTINE BELT TENSIONER BROKE OFF INTO THE BLOCK WHEN THE CAR WAS STARTED.
NHTSA complaint #10816339 — an unverified report by a vehicle owner.
at 65,000 milesHicksville, NY
SUSPENSION
I INSTALLED NEW REAR STRUTS MANUFACTURED BY MONRO--IN ORDER TO CONNECT THE BRAKE LINE HOSE TO THE BRACKET ON THE STRUT IT WAS NECESSARY TO TWIST THE RUBBER BRAKE HOSE A QUARTER TURN TO ACCOMMODATE THE IMPROPERLY MANUFACTURED STRUT BRACKET- THIS CAUSES THE RUBBER BRAKE HOSE TO BE TWISTED A QUARTER TURN AND IS NOT AS IT WAS WHEN ORIGINALLY INSTALLED AT THE FACTORY- THIS COULD LEAD TO BRAKE LINE FAILURE DUE TO THE TWISTED LINE AND STRESS
NHTSA complaint #10723015 — an unverified report by a vehicle owner.
Cumberland Center, MECrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1999 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPACE, THE VEHICLE ACCELERATED INDEPENDENTLY AND TRAVELED OVER A CURB. THE VEHICLE DID NOT STOP UNTIL CRASHING INTO BUSHES. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE FAILURE HAD OCCURRED PRIOR TO THE CRASH. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 95,000.
NHTSA complaint #10526093 — an unverified report by a vehicle owner.
at 112,063 milesMiami, FL
POWER TRAIN
I WAS DRIVING HOME AND EXITING THE HIGHWAY WHEN THERE WAS A SUDDEN LOUD CRACKLING NOISE COMING FROM THE TRANSMISSION. I CONTINUED HOME APPROXIMATELY 1/2 MILE, I THEN PARKED THE CAR CHECKED ALL FLUIDS, EVERYTHING WAS FINE. NEXT DAY I WAS DRIVING AND UPON ACCELERATION THE CAR HESITATED TO MOVE BUT AT A SLOW SPEED IT WENT ON. ANYHOW, AS I DROVE I NOTICED THAT UPON ACCELERATION IT WOULD QUIET, BUT ONCE I RELEASED THE PEDDLE THERE WAS A LOUD CRACKING SOUND, AND IT FINALLY STOPPED MOVING.
NHTSA complaint #10525906 — an unverified report by a vehicle owner.
at 110,400 milesRichardton, ND
TIRES
TL* THE CONTACT OWNS A 1999 TOYOTA COROLLA, EQUIPPED WITH HANKOOK H727 TIRES, SIZE: 185/65/R14. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE TIRES BECAME FLAT WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO A TIRE SHOP WHERE THEY INSPECTED THE TIRES AND STATED THAT SOMETHING HAD NOT ALLOWED IT TO SEAL AROUND THE RIM. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE TIRE FAILURE MILEAGE WAS 600. THE VEHICLE FAILURE MILEAGE WAS 110,400. THE CURRENT MILEAGE WAS 111,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10524348 — an unverified report by a vehicle owner.
Edmond, OK
VEHICLE SPEED CONTROL
DRIVING DOWN THE HIGHWAY AT 60MPH THE CAR JUST ACCELERATED AND WENT TO SPEEDS OVER 100 MPH. WHEN THE DRIVER REALIZED THE CAR WAS ACCELERATING MORE THAN HE WAS DOING HE RELEASED THE GAS PEDAL AND THE CAR JUST CONTINUED TO GO FASTER. THERE ARE NO FLOOR MATS IN THE CAR TO GET STUCK AND THE GAS PEDAL WAS NOT DEPRESSED THE CAR JUST CONTINUED TO ACCELERATE.
NHTSA complaint #10498441 — an unverified report by a vehicle owner.
at 31,000 milesPorte Madera, CA
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1999 TOYOTA COROLLA. THE CONTACT STATED THAT AFTER BRAKING TO A STOP, THE VEHICLE WOULD SURGE FORWARD ABNORMALLY. THE CONTACT STATED THAT SHE WOULD HAVE TO SHIFT THE VEHICLE INTO SECOND GEAR IN ORDER FOR THE VEHICLE TO REMAIN IDLE. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000. THE CURRENT MILEAGE WAS APPROXIMATELY 150,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10490251 — an unverified report by a vehicle owner.
Lawrenceville, GA
TIRES
ON 02/17/2011, I OBSERVED THAT MY PASSENGER SIDE FRONT TIRE WAS PARTIALLY DEFLATED. I INFLATED THE TIRE AS I COULD NOT SEE ANY FOREIGN OBJECT IN THE TIRE. ON 02/18/2011, I TOOK MY CAR TO THE WALMART STORE #0548 WHERE I HAD PURCHASED THE (4) DOUGLAS(XTRA-TRACII) SIZE:185 65R14 TIRES ON 12-21-2010, THE TECHNICIAN FOUND A PIN SIZE CRACK/BREAK IN THE WEAK POINT OF THE TIRE(EDGE OF SIDEWALL WHERE IT MEETS THE TREADS), IT COULD NOT BE REPAIRED SINCE THE STORE POLICY IS NOT TO REPAIR SIDEWALLLS, THE MANAGER DID NOT ISSUE ME A NEW TIRE, SO I PLUGGED THE TIRE & IT IS NOW WARPING/DEFORMED.
NHTSA complaint #10440246 — an unverified report by a vehicle owner.
Baltimore, MD
SEAT BELTS
SEAT BELT WARNING LIGHT FLASHES EVEN WHEN BELT BUCKLE IS PROPERLY ENGAGED.
NHTSA complaint #10365909 — an unverified report by a vehicle owner.
at 135,000 milesOoltewah, TNFire
FUEL SYSTEM, GASOLINE
ENGINE FIRE. WAS PUT OUT BY EMPLOYEE OF NEARBY RESTAURANT. REVIEWED BY FIRE DEPARTMENT AND POLICE. APPEARS TO HAVE STARTED NEAR THE FUEL LINE AREA.
NHTSA complaint #10364148 — an unverified report by a vehicle owner.
Newburgh, NY
UNKNOWN OR OTHER
ERROR CODE #: PO446: EVAPORATIVE EMMISSIONS CONTROL VENT CIRCUIT SYSTEM 1999 TOYOTA CORROLLA VE LICENSE PLATE: [XXX] VIN: [XXX] NY EMMISSION: [XXX]NY REGISTRATION: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10354049 — an unverified report by a vehicle owner.
at 119,271 milesNEW Bern, NC
SUSPENSION:FRONT
1999 TOYOTA COROLLA PURCHASED IN VERMONT JAN. 1999, MOVED TO NC IN JULY, 2008, WITH ABOUT 101,000 MILES. DRIVER WAS AT DOCTOR'S OFFICE PARKING LOT AUG '08-STARTED THE VEHICLE, AND THE BRAKE PEDAL WENT DOWN TO THE FLOORBOARDS, POOL OF BRAKE FLUID ON GROUND. REFILLED RESERVOIR, AND AS SOON AS PEDAL WAS PRESSED, BRAKE FLUID SPRAYED OUT. TOWED TO LOCAL GARAGE, WHERE MECHANIC SHOWED THAT THE REAR BRAKE LINE TO REAR BRAKES WAS SEVERELY RUSTED AND JUST RUPTURED UNDER PEDAL PRESSURE. HE SPLICED ON A 1-2 FOOT SECTION WHERE THE RUST WAS WORST. ON 6/03/2010, THE SAME HAPPENED ON THE OPPOSITE REAR BRAKE LINE IN OUR DRIVEWAY. CAR WAS TOWED TO TOYOTA OF NEW BERN, NC. BY AAA, WITH A DETAILED NOTE TO REPLACE THAT RUPTURED LINE. AFTER A $207.00 INFLATED BILL, THAT LINE WAS ALSO SPLICED, AND THE REPAIR INVOICE NOTED THAT ALL THE BRAKE LINES NEEDED REPLACEMENT FROM SEVERE RUST. ASKED THE DEALERSHIP OWNER TO RECONSIDER THE 2 HOUR CHARGE OF $90.00 PER HOUR, BUT HE WAS OBSTINATE STATING HE HAD A MULTI-MILLION DOLLAR NEW STATE-OF-THE-ART FACILITY HE HAD TO PAY FOR, AND WOULD NOT COMPROMISE WITH THE INITIAL $90. ESTIMATE GIVEN THE PREVIOUS DAY. THIS UNDERCARRIAGE RUST RUNS THROUGHOUT THE VEHICLE. NO GARAGE WILL ALIGN THE 4 WHEELS FOR FEAR OF SNAPPING SOMETHING. I'VE REPLACED THE LEAKING GAS TANK AND FILLER NECK TWO YEARS AGO FOR THE SAME MASSIVE CORROSION. THESE CORROSION ISSUES POSE A VERY REAL THREAT TO LIFE SHOULD THE BRAKES FAIL ON THESE NORTHERN VEHICLES DRIVEN ON SALTED WINTER ROADS. TOYOTA OF NEW BERN, NC OWNER APPARENTLY IS TRYING TO MAKE UP FOR HIS DROP IN SALES DUE TO RECALL ISSUES BY OVERCHARGING HIS REPAIR CUSTOMERS. WHEN THE SERVICE DEPT. REP PHONED TO CONFIRM RECEIPT OF THE VEHICLE TOWED, HE INFORMED ME THERE WAS AN INITIAL $90. DIAGNOSTIC CHARGE BEFORE BEGINNING THE WORK. I OBJECTED, AS I HAD TOLD HIM TO REPAIR THAT SPECIFIC BRAKE LINE, AND HE COUNTERED WITH, "BUT THAT INCLUDES A FREE 23 POINT CHECK." I SAID NO WAY, & HIS MGR. AGREED WITH ME. YEAH, RIGHT.
NHTSA complaint #10334658 — an unverified report by a vehicle owner.
at 119,271 milesNEW Bern, NC
STRUCTURE:FRAME AND MEMBERS
1999 TOYOTA COROLLA PURCHASED IN VERMONT JAN. 1999, MOVED TO NC IN JULY, 2008, WITH ABOUT 101,000 MILES. DRIVER WAS AT DOCTOR'S OFFICE PARKING LOT AUG '08-STARTED THE VEHICLE, AND THE BRAKE PEDAL WENT DOWN TO THE FLOORBOARDS, POOL OF BRAKE FLUID ON GROUND. REFILLED RESERVOIR, AND AS SOON AS PEDAL WAS PRESSED, BRAKE FLUID SPRAYED OUT. TOWED TO LOCAL GARAGE, WHERE MECHANIC SHOWED THAT THE REAR BRAKE LINE TO REAR BRAKES WAS SEVERELY RUSTED AND JUST RUPTURED UNDER PEDAL PRESSURE. HE SPLICED ON A 1-2 FOOT SECTION WHERE THE RUST WAS WORST. ON 6/03/2010, THE SAME HAPPENED ON THE OPPOSITE REAR BRAKE LINE IN OUR DRIVEWAY. CAR WAS TOWED TO TOYOTA OF NEW BERN, NC. BY AAA, WITH A DETAILED NOTE TO REPLACE THAT RUPTURED LINE. AFTER A $207.00 INFLATED BILL, THAT LINE WAS ALSO SPLICED, AND THE REPAIR INVOICE NOTED THAT ALL THE BRAKE LINES NEEDED REPLACEMENT FROM SEVERE RUST. ASKED THE DEALERSHIP OWNER TO RECONSIDER THE 2 HOUR CHARGE OF $90.00 PER HOUR, BUT HE WAS OBSTINATE STATING HE HAD A MULTI-MILLION DOLLAR NEW STATE-OF-THE-ART FACILITY HE HAD TO PAY FOR, AND WOULD NOT COMPROMISE WITH THE INITIAL $90. ESTIMATE GIVEN THE PREVIOUS DAY. THIS UNDERCARRIAGE RUST RUNS THROUGHOUT THE VEHICLE. NO GARAGE WILL ALIGN THE 4 WHEELS FOR FEAR OF SNAPPING SOMETHING. I'VE REPLACED THE LEAKING GAS TANK AND FILLER NECK TWO YEARS AGO FOR THE SAME MASSIVE CORROSION. THESE CORROSION ISSUES POSE A VERY REAL THREAT TO LIFE SHOULD THE BRAKES FAIL ON THESE NORTHERN VEHICLES DRIVEN ON SALTED WINTER ROADS. TOYOTA OF NEW BERN, NC OWNER APPARENTLY IS TRYING TO MAKE UP FOR HIS DROP IN SALES DUE TO RECALL ISSUES BY OVERCHARGING HIS REPAIR CUSTOMERS. WHEN THE SERVICE DEPT. REP PHONED TO CONFIRM RECEIPT OF THE VEHICLE TOWED, HE INFORMED ME THERE WAS AN INITIAL $90. DIAGNOSTIC CHARGE BEFORE BEGINNING THE WORK. I OBJECTED, AS I HAD TOLD HIM TO REPAIR THAT SPECIFIC BRAKE LINE, AND HE COUNTERED WITH, "BUT THAT INCLUDES A FREE 23 POINT CHECK." I SAID NO WAY, & HIS MGR. AGREED WITH ME. YEAH, RIGHT.
NHTSA complaint #10334658 — an unverified report by a vehicle owner.
at 119,271 milesNEW Bern, NC
STEERING
1999 TOYOTA COROLLA PURCHASED IN VERMONT JAN. 1999, MOVED TO NC IN JULY, 2008, WITH ABOUT 101,000 MILES. DRIVER WAS AT DOCTOR'S OFFICE PARKING LOT AUG '08-STARTED THE VEHICLE, AND THE BRAKE PEDAL WENT DOWN TO THE FLOORBOARDS, POOL OF BRAKE FLUID ON GROUND. REFILLED RESERVOIR, AND AS SOON AS PEDAL WAS PRESSED, BRAKE FLUID SPRAYED OUT. TOWED TO LOCAL GARAGE, WHERE MECHANIC SHOWED THAT THE REAR BRAKE LINE TO REAR BRAKES WAS SEVERELY RUSTED AND JUST RUPTURED UNDER PEDAL PRESSURE. HE SPLICED ON A 1-2 FOOT SECTION WHERE THE RUST WAS WORST. ON 6/03/2010, THE SAME HAPPENED ON THE OPPOSITE REAR BRAKE LINE IN OUR DRIVEWAY. CAR WAS TOWED TO TOYOTA OF NEW BERN, NC. BY AAA, WITH A DETAILED NOTE TO REPLACE THAT RUPTURED LINE. AFTER A $207.00 INFLATED BILL, THAT LINE WAS ALSO SPLICED, AND THE REPAIR INVOICE NOTED THAT ALL THE BRAKE LINES NEEDED REPLACEMENT FROM SEVERE RUST. ASKED THE DEALERSHIP OWNER TO RECONSIDER THE 2 HOUR CHARGE OF $90.00 PER HOUR, BUT HE WAS OBSTINATE STATING HE HAD A MULTI-MILLION DOLLAR NEW STATE-OF-THE-ART FACILITY HE HAD TO PAY FOR, AND WOULD NOT COMPROMISE WITH THE INITIAL $90. ESTIMATE GIVEN THE PREVIOUS DAY. THIS UNDERCARRIAGE RUST RUNS THROUGHOUT THE VEHICLE. NO GARAGE WILL ALIGN THE 4 WHEELS FOR FEAR OF SNAPPING SOMETHING. I'VE REPLACED THE LEAKING GAS TANK AND FILLER NECK TWO YEARS AGO FOR THE SAME MASSIVE CORROSION. THESE CORROSION ISSUES POSE A VERY REAL THREAT TO LIFE SHOULD THE BRAKES FAIL ON THESE NORTHERN VEHICLES DRIVEN ON SALTED WINTER ROADS. TOYOTA OF NEW BERN, NC OWNER APPARENTLY IS TRYING TO MAKE UP FOR HIS DROP IN SALES DUE TO RECALL ISSUES BY OVERCHARGING HIS REPAIR CUSTOMERS. WHEN THE SERVICE DEPT. REP PHONED TO CONFIRM RECEIPT OF THE VEHICLE TOWED, HE INFORMED ME THERE WAS AN INITIAL $90. DIAGNOSTIC CHARGE BEFORE BEGINNING THE WORK. I OBJECTED, AS I HAD TOLD HIM TO REPAIR THAT SPECIFIC BRAKE LINE, AND HE COUNTERED WITH, "BUT THAT INCLUDES A FREE 23 POINT CHECK." I SAID NO WAY, & HIS MGR. AGREED WITH ME. YEAH, RIGHT.
NHTSA complaint #10334658 — an unverified report by a vehicle owner.
at 119,271 milesNEW Bern, NC
SUSPENSION:REAR
1999 TOYOTA COROLLA PURCHASED IN VERMONT JAN. 1999, MOVED TO NC IN JULY, 2008, WITH ABOUT 101,000 MILES. DRIVER WAS AT DOCTOR'S OFFICE PARKING LOT AUG '08-STARTED THE VEHICLE, AND THE BRAKE PEDAL WENT DOWN TO THE FLOORBOARDS, POOL OF BRAKE FLUID ON GROUND. REFILLED RESERVOIR, AND AS SOON AS PEDAL WAS PRESSED, BRAKE FLUID SPRAYED OUT. TOWED TO LOCAL GARAGE, WHERE MECHANIC SHOWED THAT THE REAR BRAKE LINE TO REAR BRAKES WAS SEVERELY RUSTED AND JUST RUPTURED UNDER PEDAL PRESSURE. HE SPLICED ON A 1-2 FOOT SECTION WHERE THE RUST WAS WORST. ON 6/03/2010, THE SAME HAPPENED ON THE OPPOSITE REAR BRAKE LINE IN OUR DRIVEWAY. CAR WAS TOWED TO TOYOTA OF NEW BERN, NC. BY AAA, WITH A DETAILED NOTE TO REPLACE THAT RUPTURED LINE. AFTER A $207.00 INFLATED BILL, THAT LINE WAS ALSO SPLICED, AND THE REPAIR INVOICE NOTED THAT ALL THE BRAKE LINES NEEDED REPLACEMENT FROM SEVERE RUST. ASKED THE DEALERSHIP OWNER TO RECONSIDER THE 2 HOUR CHARGE OF $90.00 PER HOUR, BUT HE WAS OBSTINATE STATING HE HAD A MULTI-MILLION DOLLAR NEW STATE-OF-THE-ART FACILITY HE HAD TO PAY FOR, AND WOULD NOT COMPROMISE WITH THE INITIAL $90. ESTIMATE GIVEN THE PREVIOUS DAY. THIS UNDERCARRIAGE RUST RUNS THROUGHOUT THE VEHICLE. NO GARAGE WILL ALIGN THE 4 WHEELS FOR FEAR OF SNAPPING SOMETHING. I'VE REPLACED THE LEAKING GAS TANK AND FILLER NECK TWO YEARS AGO FOR THE SAME MASSIVE CORROSION. THESE CORROSION ISSUES POSE A VERY REAL THREAT TO LIFE SHOULD THE BRAKES FAIL ON THESE NORTHERN VEHICLES DRIVEN ON SALTED WINTER ROADS. TOYOTA OF NEW BERN, NC OWNER APPARENTLY IS TRYING TO MAKE UP FOR HIS DROP IN SALES DUE TO RECALL ISSUES BY OVERCHARGING HIS REPAIR CUSTOMERS. WHEN THE SERVICE DEPT. REP PHONED TO CONFIRM RECEIPT OF THE VEHICLE TOWED, HE INFORMED ME THERE WAS AN INITIAL $90. DIAGNOSTIC CHARGE BEFORE BEGINNING THE WORK. I OBJECTED, AS I HAD TOLD HIM TO REPAIR THAT SPECIFIC BRAKE LINE, AND HE COUNTERED WITH, "BUT THAT INCLUDES A FREE 23 POINT CHECK." I SAID NO WAY, & HIS MGR. AGREED WITH ME. YEAH, RIGHT.
NHTSA complaint #10334658 — an unverified report by a vehicle owner.
at 119,271 milesNEW Bern, NC
SERVICE BRAKES, HYDRAULIC
1999 TOYOTA COROLLA PURCHASED IN VERMONT JAN. 1999, MOVED TO NC IN JULY, 2008, WITH ABOUT 101,000 MILES. DRIVER WAS AT DOCTOR'S OFFICE PARKING LOT AUG '08-STARTED THE VEHICLE, AND THE BRAKE PEDAL WENT DOWN TO THE FLOORBOARDS, POOL OF BRAKE FLUID ON GROUND. REFILLED RESERVOIR, AND AS SOON AS PEDAL WAS PRESSED, BRAKE FLUID SPRAYED OUT. TOWED TO LOCAL GARAGE, WHERE MECHANIC SHOWED THAT THE REAR BRAKE LINE TO REAR BRAKES WAS SEVERELY RUSTED AND JUST RUPTURED UNDER PEDAL PRESSURE. HE SPLICED ON A 1-2 FOOT SECTION WHERE THE RUST WAS WORST. ON 6/03/2010, THE SAME HAPPENED ON THE OPPOSITE REAR BRAKE LINE IN OUR DRIVEWAY. CAR WAS TOWED TO TOYOTA OF NEW BERN, NC. BY AAA, WITH A DETAILED NOTE TO REPLACE THAT RUPTURED LINE. AFTER A $207.00 INFLATED BILL, THAT LINE WAS ALSO SPLICED, AND THE REPAIR INVOICE NOTED THAT ALL THE BRAKE LINES NEEDED REPLACEMENT FROM SEVERE RUST. ASKED THE DEALERSHIP OWNER TO RECONSIDER THE 2 HOUR CHARGE OF $90.00 PER HOUR, BUT HE WAS OBSTINATE STATING HE HAD A MULTI-MILLION DOLLAR NEW STATE-OF-THE-ART FACILITY HE HAD TO PAY FOR, AND WOULD NOT COMPROMISE WITH THE INITIAL $90. ESTIMATE GIVEN THE PREVIOUS DAY. THIS UNDERCARRIAGE RUST RUNS THROUGHOUT THE VEHICLE. NO GARAGE WILL ALIGN THE 4 WHEELS FOR FEAR OF SNAPPING SOMETHING. I'VE REPLACED THE LEAKING GAS TANK AND FILLER NECK TWO YEARS AGO FOR THE SAME MASSIVE CORROSION. THESE CORROSION ISSUES POSE A VERY REAL THREAT TO LIFE SHOULD THE BRAKES FAIL ON THESE NORTHERN VEHICLES DRIVEN ON SALTED WINTER ROADS. TOYOTA OF NEW BERN, NC OWNER APPARENTLY IS TRYING TO MAKE UP FOR HIS DROP IN SALES DUE TO RECALL ISSUES BY OVERCHARGING HIS REPAIR CUSTOMERS. WHEN THE SERVICE DEPT. REP PHONED TO CONFIRM RECEIPT OF THE VEHICLE TOWED, HE INFORMED ME THERE WAS AN INITIAL $90. DIAGNOSTIC CHARGE BEFORE BEGINNING THE WORK. I OBJECTED, AS I HAD TOLD HIM TO REPAIR THAT SPECIFIC BRAKE LINE, AND HE COUNTERED WITH, "BUT THAT INCLUDES A FREE 23 POINT CHECK." I SAID NO WAY, & HIS MGR. AGREED WITH ME. YEAH, RIGHT.
NHTSA complaint #10334658 — an unverified report by a vehicle owner.
at 82,000 milesST Louis, MO
VISIBILITY
AS DRIVER WINDOW RAISES IT INCREASING MOVES OUT OF TRACK; DOES NOT STOP UNTIL OUT OF THE UPPER TRACK AND GLASS IS TOUCHING THE METAL DOOR FRAME. IT HAS GOTTEN PROGRESSIVELY WORSE OVER THE MONTHS. MAKES NOISES. 1999 TOYOTA COROLLA USES SAME POWER WINDOW SYSTEM AS THE RECALLED 2003-2004 COROLLAS, WHICH WERE RECALLED FOR SAME PROBLEM. SAFETY ISSUES. TOYOTA SAID IF THE WINDOW BOLTS BECOME LOOSE, MOTORISTS MAY HEAR AN ABNORMAL NOISE FROM THE DRIVER OR FRONT PASSENGER DOOR WHILE OPERATING THE POWER WINDOWS AND WINDOW BECOME STUCK. TOYOTA SAID THAT MY 1999, EVEN THOUGH EXHIBITING THE EXACT SAME SYMPTOMS, IS NOT COVERED UNDER WARRANTY/RECALL AND REFUSED TO CONSIDER THE ISSUE. TOYOTA CASE # [XXX]. NHTSA NEEDS TO INVESTIGATE POWER WINDOW ISSUES FOR ALL COROLLA YEARS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10334257 — an unverified report by a vehicle owner.
Salem, SCCrash
SERVICE BRAKES, HYDRAULIC
KANSAS HIGHWAY PATROL CASE # [XXX] CAR TRAVELING ON CRAWFORD ROAD NEAR WOODWARD ROAD DRIVER REPORTED TO PATROL "LITTLE WAYS BEFORE HILL ACCELERATOR GOT STUCK, TRIED TO SLOW DOWN, WOULD NOT LET ME STOP, BANKED INTO THIS." PASSENGER QUOTED "GOING PRETTY QUICK OVER HILL, TRYING TO SLOW DOWN. AS WENT OVER HILL 60-70, SPEEDING UP, ROLLED." CAR DESTROYED TOYOTA COROLLA, DRIVER AND PASSENGER HAD ONLY MINOR INJURIES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10326122 — an unverified report by a vehicle owner.