Owners have filed 496 complaints
about the 2012 Toyota Corolla with NHTSA between 2012 and 2026.
The largest single group is the airbags.
Across this model's run it ranks 9 of 34 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 59
Against the median year of the Toyota Corolla. 50 means typical for this
model; 100 means roughly double.
Severity — 91
17.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 89
52% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
1912.3%
1,000 – 9,999 miles
2516.1%
10,000 – 24,999 miles
2113.5%
25,000 – 49,999 miles
4327.7%
50,000 – 74,999 miles
2415.5%
75,000 – 99,999 miles
63.9%
100,000 – 149,999 miles
127.7%
150,000+ miles
53.2%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2012peak 61Mar 2026
NHTSA investigations into the 2012 Toyota Corolla
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
EA19001Opened 19 Apr 2019Closed 19 Sep 2024AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Electrical overstress
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mount...
Recalls on the 2012 Toyota Corolla
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
20V024000
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
Risk: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
19V741000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
19V005000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
17V006000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain 2009 Toyota Corolla, Corolla Matrix, Yaris, Yaris HB, Scion xB, Pontiac Vibe, Lexus, ES350, IS250, IS350, and IS-F vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Toyota is recalling certain 2006-2008 Lexus IS250 and IS350, 2007-2008 Lexus ES350, Toyota Yaris, Yaris HB, and 2008 Lexus IS-F and Scion xB vehicles originally sold, or ever reg
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
13V014000
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Risk: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202172355,683 units in Canada
Electrical
Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.
Recall 2020013407,318 units in Canada
Airbag
Issue: On certain vehicles, the circuits within the airbag control module could be damaged in a crash. This could cause the airbags and seat belt pretensioners to not deploy in certain crashes. Safety Risk: Airbags or seat belts that do not work properly in a crash could create an increased risk of injury. Corrective Actions: Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to install an electrical noise filter to prevent damage to the airbag control module.
Recall 2019008376,282 units in Canada
Airbag
Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: Owners will be notified by mail and instructed to take their vehicle to a dealer to have the passenger-front airbag inflator or airbag module replaced. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 57,000 milesOld Bridge, NJCrash1 injured
VEHICLE SPEED CONTROL
The contact owned a 2012 Toyota Corolla. The contact stated that while parking in a post office parking lot and depressing the brake pedal, the vehicle experienced sudden and unintended acceleration, crashed into a tree, and shut off. There was no warning light illuminated before or after the crash. There was no property damage. The air bags did not deploy. The contact sustained a hematoma and pain in the right arm. The contact's friend transported the contact to Urgent Care, where the contact received medical assistance. A police report was filed. The vehicle was towed to a tow yard, where it was totaled by the insurance company. The dealer and the manufacturer were not notified of the failure. The contact stated that she had reported a similar incident to NHTSA via mail in 2012. The failure mileage was approximately 57,000.
NHTSA complaint #11703904 — an unverified report by a vehicle owner.
Woodbridge, VACrash1 injured
SEAT BELTS
I got a car accident on Oct 30,2024. The air bag didn't deployed and my head has been injured.
NHTSA complaint #11629575 — an unverified report by a vehicle owner.
Woodbridge, VACrash1 injured
AIR BAGS
I got a car accident on Oct 30,2024. The air bag didn't deployed and my head has been injured.
NHTSA complaint #11629575 — an unverified report by a vehicle owner.
Hanford, CACrash2 injured
AIR BAGS
Hit head in passengers side into a cement pole, car was a total loss. No airbags deployed causing bodily injury to driver and passenger from impact and seatbelt , stopping us . Chest cavity injury’s
NHTSA complaint #11554742 — an unverified report by a vehicle owner.
Lewisville, TXCrash1 injured
AIR BAGS
On March 30, 2023, at approximately 7:10 pm, my son was involved in an auto accident with his 2012 Toyota Corolla and his airbags did not deploy. His vehicle was impacted on the driver’s side fender and bumper. He was traveling, approximately 50 mph in the center lane. The other vehicle that was involved had their airbags deploy. My son did experience chest, shoulder and neck pain from the impact. He was taken to Baylor-Scott and White Hospital for his injuries. The vehicle was inoperable and towed to the Lewisville impound for storage. The Flower Mound Police Department responded to the accident and an accident report was completed. On March 05, 2020, I received a notice for the Airbag Safety Recall for VIN 5YFBU4EE1CP051025. On April 03, 2020, I received a payment of $62.25 for the Takata Airbag Product Liability Litigation, No. 1:15md-02599-FAM. On May 19, 2020, the Toyota Corolla was serviced at Lone Star Toyota pursuant to the safety recall. An Airbag Harness Kit was installed.
NHTSA complaint #11515311 — an unverified report by a vehicle owner.
Dekalb, ILCrash
AIR BAGS
My Corolla flipped over upside down going 30 miles an hour. I collided with another vehicle that was stopped in the opposing lane of travel to turn left. We both barely were over center the line at impact that somehow caused my Corolla to roll upside down. Some how this did not deploy the safety airbags either. The airbags are not my complaint; but rather that I managed to flip upside down going 30 mph from a driver side collision. I’m writing in an attempt to understand why it wasn’t just an impact, but actually flipped the vehicle over. Also, why the safety airbags, which were recalled and repaired, did not engage upon impact. I just replaced the transmission 3 weeks prior to this bizarre accident, that may have totaled my vehicle. It’s still sitting in my garage because new investments had just been made to keep it in good shape for another year (transmission, tires, headlights, plate renewal, etc). I was planning to purchase a new Toyota suv the following spring or shortly after. Unfortunately this collision has derailed all future ambitions regarding my mode of transportation and forced me to purchase an extremely old Toyota Avalon in order for me to function in my daily life as a single parent. I am very fortunate to have escaped any serious injuries considering I was upside down, hanging from my seatbelt, and even more grateful that I had not gotten my 9 year old daughter yet. I was in route to pick her up around 4pm when it happened. I would love some insight or science as to why or how that could have happened. *side complaint- the grill of my Corolla has fallen off twice unnoticeably (and I purchased and replaced with a new one both times). Why are either the fasteners not stronger or why isn’t the bottom of the vehicle itself not stronger. It’s the flimsiest plastic which shouldn’t be used on something meant to transport the most precious cargo. I’ve noticed it is very common for many Corollas to be missing the grill piece since it’s become a “thing”.
NHTSA complaint #11479700 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Brooklyn, NY
STEERING
I turned my car on and every light on the dashboard is practically on. It’s saying my (EPS) has failed and now it’s become hard to steer the vehicle. And none of my electrics as far as cruise control work and my speedometer isn’t working nor is it presenting me digital numbers on my dash.
NHTSA complaint #11722667 — an unverified report by a vehicle owner.
Brooklyn, NY
ELECTRICAL SYSTEM
I turned my car on and every light on the dashboard is practically on. It’s saying my (EPS) has failed and now it’s become hard to steer the vehicle. And none of my electrics as far as cruise control work and my speedometer isn’t working nor is it presenting me digital numbers on my dash.
NHTSA complaint #11722667 — an unverified report by a vehicle owner.
at 57,000 milesOld Bridge, NJCrash1 injured
VEHICLE SPEED CONTROL
The contact owned a 2012 Toyota Corolla. The contact stated that while parking in a post office parking lot and depressing the brake pedal, the vehicle experienced sudden and unintended acceleration, crashed into a tree, and shut off. There was no warning light illuminated before or after the crash. There was no property damage. The air bags did not deploy. The contact sustained a hematoma and pain in the right arm. The contact's friend transported the contact to Urgent Care, where the contact received medical assistance. A police report was filed. The vehicle was towed to a tow yard, where it was totaled by the insurance company. The dealer and the manufacturer were not notified of the failure. The contact stated that she had reported a similar incident to NHTSA via mail in 2012. The failure mileage was approximately 57,000.
NHTSA complaint #11703904 — an unverified report by a vehicle owner.
Woodbridge, VACrash1 injured
SEAT BELTS
I got a car accident on Oct 30,2024. The air bag didn't deployed and my head has been injured.
NHTSA complaint #11629575 — an unverified report by a vehicle owner.
Woodbridge, VACrash1 injured
AIR BAGS
I got a car accident on Oct 30,2024. The air bag didn't deployed and my head has been injured.
NHTSA complaint #11629575 — an unverified report by a vehicle owner.
Indian Trail, NC
STRUCTURE:BODY:HOOD
There was a paint recall for my car that expired in 2022. My car’s paint didn’t start peeling until 2023 and I wasn’t informed of the recall. I found out through a Reddit post. The paint peeling is not my fault and I should not have to pay for it.
NHTSA complaint #11606080 — an unverified report by a vehicle owner.
Hanford, CACrash2 injured
AIR BAGS
Hit head in passengers side into a cement pole, car was a total loss. No airbags deployed causing bodily injury to driver and passenger from impact and seatbelt , stopping us . Chest cavity injury’s
NHTSA complaint #11554742 — an unverified report by a vehicle owner.
na, NC
AIR BAGS
air bag needed to be replaced after I replaced it before on a previous recall. NEED ANOTHER RECALL
NHTSA complaint #11549466 — an unverified report by a vehicle owner.
na, NC
AIR BAGS
Faulty airbag - needed to get it replaced. Forced to pay for whole thing.
NHTSA complaint #11549238 — an unverified report by a vehicle owner.
na, NC
AIR BAGS
after fixing airbag with recalls before, i was forced to adjust airbag again. TOYOTA NEEDS ANOTHER RECALL. $1000 OU TOF POCKET
NHTSA complaint #11549240 — an unverified report by a vehicle owner.
na, NE
AIR BAGS
Airbag needed to be replaced....again. This vehicle has had many recalls before, but now I am forced to pay for an additional replacement. Airbags are supposed to last the lifetime of the vehicle. Toyota not covering this $1000 expense is ridiculous and unsafe.
NHTSA complaint #11548710 — an unverified report by a vehicle owner.
Columbia, MO
AIR BAGS
Context: My wife replaced the driver’s side airbag per the 2019 Toyota Corolla recall at a Columbia, MO dealership. We’ve since moved to North Carolina. The airbag light and maintenance light came on, and we took it to the mechanic (Christian Brothers Automotive) close to our new home. They ran a diagnostics report on 9/14/2023 to determine the airbag on the driver’s side needed to be replaced. I have documentation of this report with the error code. I got the work done at the mechanic because my wife did not feel comfortable knowingly driving with a faulty vehicle. I tried contacting corporate customer service as well as the dealership that did the original replacement in 2019. I was told that all repairs only have a 12-month warranty.
NHTSA complaint #11548497 — an unverified report by a vehicle owner.
New Hill, NC
AIR BAGS
: My wife replaced the driver’s side airbag per the 2019 Toyota Corolla recall at a Columbia, MO dealership. We’ve since moved to North Carolina. The airbag light and maintenance light came on, and we took it to the mechanic (Christian Brothers Automotive) close to our new home. They ran a diagnostics report on 9/14/2023 to determine the airbag on the driver’s side needed to be replaced. I have documentation of this report with the error code. I got the work done at the mechanic because my wife did not feel comfortable knowingly driving with a faulty vehicle.
NHTSA complaint #11547807 — an unverified report by a vehicle owner.
New Hill, NC
AIR BAGS
Context: My wife replaced the driver’s side airbag per the 2019 Toyota Corolla recall at a Columbia, MO dealership. We’ve since moved to North Carolina. The airbag light and maintenance light came on, and we took it to the mechanic (Christian Brothers Automotive) close to our new home. They ran a diagnostics report to determine the airbag on the driver’s side needed to be replaced. I have documentation of this report with the error code. I got the work done at the mechanic because my wife did not feel comfortable knowingly driving with a faulty vehicle. I tried contacting corporate customer service as well as the dealership that did the original replacement in 2019. I was told that all repairs only have a 12-month warranty. While I understand this is the policy, I do not agree that an airbag replacement should be charged out of pocket after 4 years of replacement. Studies have shown that airbags should last the lifetime of the vehicle. Either the original 2019 replacement was not correctly executed, or the vehicle manufacturer needs to issue another recall. It does not make sense to me that an airbag should last 4 years, and we should have to pay $1,200. In addition to this, the service manager at the Columbia, MO (Joe Machen’s) Toyota was extremely unprofessional. He said that my wife should have drove (with an inoperable airbag) to a Toyota dealership, which came across as unethical in my opinion. I would like to officially request a reimbursement of “good will” from Toyota. I have a work order and a paid receipt to provide any evidence that is required. If this message does not pertain to your role within Toyota, please pass this message along to the appropriate department/individual. I am happy to answer any questions and can be contacted at [XXX] . I sincerely appreciate your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11547118 — an unverified report by a vehicle owner.
New Hill, NC
AIR BAGS
Context: My wife replaced the driver’s side airbag per the 2019 Toyota Corolla recall at a Columbia, MO dealership. We’ve since moved to North Carolina. The airbag light and maintenance light came on, and we took it to the mechanic (Christian Brothers Automotive) close to our new home. They ran a diagnostics report to determine the airbag on the driver’s side needed to be replaced. I have documentation of this report with the error code. I got the work done at the mechanic because my wife did not feel comfortable knowingly driving with a faulty vehicle. I tried contacting corporate customer service as well as the dealership that did the original replacement in 2019. I was told that all repairs only have a 12-month warranty. While I understand this is the policy, I do not agree that an airbag replacement should be charged out of pocket after 4 years of replacement. Studies have shown that airbags should last the lifetime of the vehicle. Either the original 2019 replacement was not correctly executed, or the vehicle manufacturer needs to issue another recall. It does not make sense to me that an airbag should last 4 years, and we should have to pay $1,200. In addition to this, the service manager at the Columbia, MO (Joe Machen’s) Toyota was extremely unprofessional. He said that my wife should have drove (with an inoperable airbag) to a Toyota dealership, which came across as unethical in my opinion. I would like to officially request a reimbursement of “good will” from Toyota. I have a work order and a paid receipt to provide any evidence that is required. If this message does not pertain to your role within Toyota, please pass this message along to the appropriate department/individual. I am happy to answer any questions and can be contacted at [XXX] . I sincerely appreciate your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11546847 — an unverified report by a vehicle owner.
new Hill, NC
AIR BAGS
Context: My wife replaced the driver’s side airbag per the 2019 Toyota Corolla recall at a Columbia, MO dealership. We’ve since moved to North Carolina. The airbag light and maintenance light came on, and we took it to the mechanic (Christian Brothers Automotive) close to our new home. They ran a diagnostics report on 9/14/2023 to determine the airbag on the driver’s side needed to be replaced. I have documentation of this report with the error code. I got the work done at the mechanic because my wife did not feel comfortable knowingly driving with a faulty vehicle. I tried contacting corporate customer service as well as the dealership that did the original replacement in 2019. I was told that all repairs only have a 12-month warranty. While I understand this is the policy, I do not agree that an airbag replacement should be charged out of pocket after 4 years of replacement. Studies have shown that airbags should last the lifetime of the vehicle. Either the original 2019 replacement was not correctly executed, or the vehicle manufacturer needs to issue another recall. I also tried contacting the “goodwill” department of Toyota Corporate and was unsuccessful in getting a reimbursement. I am requesting a full reimbursement of the airbag replacement cost and labor for a grand sum of $1,166.77.
NHTSA complaint #11546626 — an unverified report by a vehicle owner.
New Hill, NC
AIR BAGS
Context: My wife replaced the driver’s side airbag per the 2019 Toyota Corolla recall at a Columbia, MO dealership. We’ve since moved to North Carolina. The airbag light and maintenance light came on, and we took it to the mechanic close to our new home. They ran a diagnostics report to determine the airbag on the driver’s side needed to be replaced. I have documentation of this report with the error code. I got the work done at the mechanic because my wife did not feel comfortable knowingly driving with a faulty vehicle. I tried contacting corporate customer service as well as the dealership that did the original replacement in 2019. I was told that all repairs only have a 12-month warranty. While I understand this is the policy, I do not agree that an airbag replacement should be charged out of pocket after 4 years of replacement. Either the original 2019 replacement was not correctly executed, or the vehicle manufacturer needs to issue another recall. It does not make sense to me that an airbag should last 4 years, and we should have to pay $1,200. In addition to this, the service manager at the Columbia, MO (Joe Machen’s) Toyota was extremely unprofessional. He said that my wife should have drove (with an inoperable airbag) to a Toyota dealership, which came across as unethical in my opinion. I would like to officially request a reimbursement of “good will” from Toyota. I have a work order and a paid receipt to provide any evidence that is required. If this message does not pertain to your role within Toyota, please pass this message along to the appropriate department/individual. I am happy to answer any questions and can be contacted at [XXX] . I sincerely appreciate your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11545954 — an unverified report by a vehicle owner.
New Hill, NC
AIR BAGS
The airbag (driver's side) was replaced in 2019 per a recall at a dealership in Columbia, MO. My wife and I have since moved to [XXX] . We took the car to a local mechanic (closer to our house) for basic work, such as an oil change/tire rotation. During the vehicle inspect, they said the airbag failed test (image attached). We got the work done (cost about $1,000). The dealership was not pleasant to work with and said the mechanic was "not Toyota certified" and "she should have drove to a Toyota dealership". The initial 2019 airbag replacement was under a 12-month warranty. This is the basic warranty for all repairs, which I understand. However, airbags are supposed to last longer than 4 years. The car was not in an accident. This is a either a faulty manufacturer/design. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11545408 — an unverified report by a vehicle owner.
Lewisville, TXCrash1 injured
AIR BAGS
On March 30, 2023, at approximately 7:10 pm, my son was involved in an auto accident with his 2012 Toyota Corolla and his airbags did not deploy. His vehicle was impacted on the driver’s side fender and bumper. He was traveling, approximately 50 mph in the center lane. The other vehicle that was involved had their airbags deploy. My son did experience chest, shoulder and neck pain from the impact. He was taken to Baylor-Scott and White Hospital for his injuries. The vehicle was inoperable and towed to the Lewisville impound for storage. The Flower Mound Police Department responded to the accident and an accident report was completed. On March 05, 2020, I received a notice for the Airbag Safety Recall for VIN 5YFBU4EE1CP051025. On April 03, 2020, I received a payment of $62.25 for the Takata Airbag Product Liability Litigation, No. 1:15md-02599-FAM. On May 19, 2020, the Toyota Corolla was serviced at Lone Star Toyota pursuant to the safety recall. An Airbag Harness Kit was installed.
NHTSA complaint #11515311 — an unverified report by a vehicle owner.
Dallas, TX
AIR BAGS
Dealer have no time to fix it
NHTSA complaint #11483664 — an unverified report by a vehicle owner.
Dekalb, ILCrash
AIR BAGS
My Corolla flipped over upside down going 30 miles an hour. I collided with another vehicle that was stopped in the opposing lane of travel to turn left. We both barely were over center the line at impact that somehow caused my Corolla to roll upside down. Some how this did not deploy the safety airbags either. The airbags are not my complaint; but rather that I managed to flip upside down going 30 mph from a driver side collision. I’m writing in an attempt to understand why it wasn’t just an impact, but actually flipped the vehicle over. Also, why the safety airbags, which were recalled and repaired, did not engage upon impact. I just replaced the transmission 3 weeks prior to this bizarre accident, that may have totaled my vehicle. It’s still sitting in my garage because new investments had just been made to keep it in good shape for another year (transmission, tires, headlights, plate renewal, etc). I was planning to purchase a new Toyota suv the following spring or shortly after. Unfortunately this collision has derailed all future ambitions regarding my mode of transportation and forced me to purchase an extremely old Toyota Avalon in order for me to function in my daily life as a single parent. I am very fortunate to have escaped any serious injuries considering I was upside down, hanging from my seatbelt, and even more grateful that I had not gotten my 9 year old daughter yet. I was in route to pick her up around 4pm when it happened. I would love some insight or science as to why or how that could have happened. *side complaint- the grill of my Corolla has fallen off twice unnoticeably (and I purchased and replaced with a new one both times). Why are either the fasteners not stronger or why isn’t the bottom of the vehicle itself not stronger. It’s the flimsiest plastic which shouldn’t be used on something meant to transport the most precious cargo. I’ve noticed it is very common for many Corollas to be missing the grill piece since it’s become a “thing”.
NHTSA complaint #11479700 — an unverified report by a vehicle owner.
Rochester, NH
UNKNOWN OR OTHER
While driving on the highway the sunroof unexpectedly exploded
NHTSA complaint #11461530 — an unverified report by a vehicle owner.
Fayetteville, AR
STRUCTURE:BODY
Paint it's peeling of on randomly spots that it should not have peeling I called toyota recall center and there is nothing they can do since there are no recalls for this models on paint
NHTSA complaint #11431496 — an unverified report by a vehicle owner.
Wailuku, HI
AIR BAGS
Takata recall. The contact owns a 2012 Toyota Corolla. The contact received notification of NHTSA campaign number: 20V024000 (Air Bags) however, the part to do the recall repair was not yet available. The contact called and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11421049 — an unverified report by a vehicle owner.
at 58,000 milesKendall Park, NJ
UNKNOWN OR OTHER
MY CAR IS EQUIPPED WITH A 2ZR-FE ENGINE AND IT IS KNOWN ISSUE FOR ALL THOSE ENGINES AS IT EXHIBIT A MIL "ON" WITH DTC P219A (BANK 1AIR-FUEL RATIO IMBALANCE) PRESENT. SAME ISSUE WITH MOST 2012-2014 COROLLA WHICH HAS ABOVE ENGINE PLUS 2012-2013 MATRIX (TOYOTA) VEHICLES THIS IS VERY DANGEROUS AS WHOLE ENGINE VIBRATS AND IT MAKES TRAC OFF PLUS CAR WILL BREAKDOWN ANY TIME ON THE ROAD WAY RESULTING CRITICAL SITUATIONS
NHTSA complaint #11406825 — an unverified report by a vehicle owner.