Owners have filed 279 complaints
about the 2017 Toyota Corolla with NHTSA between 2017 and 2026.
The largest single group is the airbags.
Across this model's run it ranks 16 of 34 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 33
Against the median year of the Toyota Corolla. 50 means typical for this
model; 100 means roughly double.
Severity — 100
40.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
68% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
945.0%
Automatic Emergency Braking
210.0%
Speedometer/Odometer
210.0%
Adaptive Cruise Control
210.0%
Warnings
210.0%
Lock
15.0%
Warnings
15.0%
Radar
15.0%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
2816.4%
1,000 – 9,999 miles
4325.1%
10,000 – 24,999 miles
3621.1%
25,000 – 49,999 miles
2615.2%
50,000 – 74,999 miles
2917.0%
75,000 – 99,999 miles
31.8%
100,000 – 149,999 miles
52.9%
150,000+ miles
10.6%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2017 Toyota Corolla 4 DR FWD
11.8% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2017peak 12Aug 2026
NHTSA investigations into the 2017 Toyota Corolla
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
EA19001Opened 19 Apr 2019Closed 19 Sep 2024AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Electrical overstress
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mount...
Recalls on the 2017 Toyota Corolla
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
20V024000
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
Risk: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
19V503000
EQUIPMENT:OTHER:LABELS
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risk: An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
17V295000
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.
Risk: A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202172355,683 units in Canada
Electrical
Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.
Recall 2020013407,318 units in Canada
Airbag
Issue: On certain vehicles, the circuits within the airbag control module could be damaged in a crash. This could cause the airbags and seat belt pretensioners to not deploy in certain crashes. Safety Risk: Airbags or seat belts that do not work properly in a crash could create an increased risk of injury. Corrective Actions: Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to install an electrical noise filter to prevent damage to the airbag control module.
Recall 201736339,189 units in Canada
Electrical
On certain vehicles, the electrical power cords of some dealer installed block heaters may have been improperly manufactured, causing the wires to contact each other, resulting in a short circuit. A short circuit could lead to a fire which would increase the risk of injury and/or damage to property. Correction: For vehicles where the subject block heater was approved for installation, the dealer will replace the block heater assembly with a new one of an improved design. For vehicles where the subject block heater was not approved for installation, dealers will remove the block heater assembly. In the interim, until the remedy can be performed, dealers will cut the plug end from the block heater cord to disable the block heater's operation.
Reports where the owner recorded a crash, a fire, an injury or a death.
Orlando, FLCrash1 injured
AIR BAGS
While I was driving in the middle lane through an intersection, a car from the opposite side failed to yield while turning and hit me on my driver's side. My car was traveling at approximately 35 MPH, and the other vehicle was exceeding the speed limit. The impact caused my car to veer in the opposite direction and I lost consciousness immediately. The fire department had to extract me from the passenger side door as my driver's side door was jammed shut. Both the driver's door and the rear door on that side cannot be opened, rendering the car undriveable and necessitating towing from the crash scene. The collision was severe, causing my head to snap back and forth against the steering wheel, along with impact to the left side of my body and whiplash to my neck, back, and chest. I was taken to the nearest ER by ambulance, experiencing bruises as well as severe pain in my head, neck, back, and chest, making breathing difficult. Despite the intensity of the crash, the airbags did not deploy, leading to further jolting of my body against the car interior. I had bought the car directly from a Toyota dealer, but I have not been contacted by Toyota regarding any potential manufacturing defects. The failure of the airbags to deploy after such a significant impact and the speed of the other vehicle has raised concerns about the safety of my car, as I was under the impression that it was free of defects.
NHTSA complaint #11724437 — an unverified report by a vehicle owner.
Patriot, OHCrash
AIR BAGS
While driving approximately 35–45 mph, my vehicle struck a deer in a frontal collision. The impact resulted in significant front-end damage and the vehicle was later declared a total loss. The airbags did not deploy. At the time of the crash, the vehicle was subject to an unrepaired federal safety recall involving the airbag control unit (ZF-TRW ACU recall). I experienced soreness following the crash. No airbags deployed.
NHTSA complaint #11716903 — an unverified report by a vehicle owner.
at 60,000 milesBokeelia, FLCrash2 injured
AIR BAGS
The contact owns a 2017 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 20V024000 (Air Bags). The contact stated that while driving at 15-20 MPH, the forward collision avoidance feature failed to alert her of vehicles ahead. The contact swerved the vehicle, crashing into the bridge wall. The air bags did not deploy. Several unknown warning lights were illuminated. The contact suffered bruising and neck pain, but no medical attention was received. The contact's mother, who was a passenger, suffered body aches and pain. The contact stated that her mother passed away from an unrelated illness a month after the crash. There was no police report filed. The vehicle was able to be driven away from the crash site. Furthermore, the contact stated that the vehicle was equipped with unknown tires, and that the front driver's side tire and spare tire had a blowout four times within a year. The front driver side tire was replaced by a tire retailer, Walmart, and an independent mechanic, but they were unable to determine the cause of the tire failure. The contact stated that after the crash, the front driver's side tire was flat, the rearview camera was inoperable, and the front passenger door handle had fractured and detached. The message "No Rear Visibility" was displayed. The vehicle was towed to the dealer, and the front bumper detached while being towed. The dealer informed the contact that the recall was not related to the failures. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and had an engineer inspect the vehicle. The engineer determined that the rearview camera and forward collision avoidance feature had failed. The failure mileage was approximately 60,000.
NHTSA complaint #11677463 — an unverified report by a vehicle owner.
at 60,000 milesBokeelia, FLCrash2 injured
BACK OVER PREVENTION
The contact owns a 2017 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 20V024000 (Air Bags). The contact stated that while driving at 15-20 MPH, the forward collision avoidance feature failed to alert her of vehicles ahead. The contact swerved the vehicle, crashing into the bridge wall. The air bags did not deploy. Several unknown warning lights were illuminated. The contact suffered bruising and neck pain, but no medical attention was received. The contact's mother, who was a passenger, suffered body aches and pain. The contact stated that her mother passed away from an unrelated illness a month after the crash. There was no police report filed. The vehicle was able to be driven away from the crash site. Furthermore, the contact stated that the vehicle was equipped with unknown tires, and that the front driver's side tire and spare tire had a blowout four times within a year. The front driver side tire was replaced by a tire retailer, Walmart, and an independent mechanic, but they were unable to determine the cause of the tire failure. The contact stated that after the crash, the front driver's side tire was flat, the rearview camera was inoperable, and the front passenger door handle had fractured and detached. The message "No Rear Visibility" was displayed. The vehicle was towed to the dealer, and the front bumper detached while being towed. The dealer informed the contact that the recall was not related to the failures. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and had an engineer inspect the vehicle. The engineer determined that the rearview camera and forward collision avoidance feature had failed. The failure mileage was approximately 60,000.
NHTSA complaint #11677463 — an unverified report by a vehicle owner.
at 60,000 milesBokeelia, FLCrash2 injured
FORWARD COLLISION AVOIDANCE
The contact owns a 2017 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 20V024000 (Air Bags). The contact stated that while driving at 15-20 MPH, the forward collision avoidance feature failed to alert her of vehicles ahead. The contact swerved the vehicle, crashing into the bridge wall. The air bags did not deploy. Several unknown warning lights were illuminated. The contact suffered bruising and neck pain, but no medical attention was received. The contact's mother, who was a passenger, suffered body aches and pain. The contact stated that her mother passed away from an unrelated illness a month after the crash. There was no police report filed. The vehicle was able to be driven away from the crash site. Furthermore, the contact stated that the vehicle was equipped with unknown tires, and that the front driver's side tire and spare tire had a blowout four times within a year. The front driver side tire was replaced by a tire retailer, Walmart, and an independent mechanic, but they were unable to determine the cause of the tire failure. The contact stated that after the crash, the front driver's side tire was flat, the rearview camera was inoperable, and the front passenger door handle had fractured and detached. The message "No Rear Visibility" was displayed. The vehicle was towed to the dealer, and the front bumper detached while being towed. The dealer informed the contact that the recall was not related to the failures. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and had an engineer inspect the vehicle. The engineer determined that the rearview camera and forward collision avoidance feature had failed. The failure mileage was approximately 60,000.
NHTSA complaint #11677463 — an unverified report by a vehicle owner.
at 9,800 milesStudio City, CACrash1 injured
AIR BAGS
The contact owns a 2017 Toyota Corolla. The contact stated that while at a stoplight, an Audi truck crashed into the rear of the vehicle, allegedly due to being distracted by a cell phone. The air bags did not deploy. There were no warning lights illuminated. The contact sustained broken bones, whiplash, chest injuries, and a broken toe; her knee was swollen, and she had head, neck, and foot injuries. and medical attention was provided. There was no reported fire. A police report was filed. The vehicle was towed to an unknown location. The frame and fuel tank were bent. The vehicle was towed to the local dealer, who confirmed no recalls. Six months after the failure, the vehicle was taken to the same dealer who repaired the vehicle under NHTSA Campaign Number: 20V024000 (Air Bags). The contact believed that the vehicle was sold with an open recall. The vehicle was repaired. The manufacturer was contacted, who opened a case, but no assistance was provided. The failure mileage was approximately 9,800.
NHTSA complaint #11653233 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 111,000 milesMohegan Lake, NY
POWER TRAIN
The contact owns a 2017 Toyota Corolla. The contact stated that while the vehicle was at an independent mechanic for brake service, the contact was informed that the transmission chain had fractured and needed to be replaced. The vehicle was towed to another independent mechanic for the transmission to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 111,000.
NHTSA complaint #11757407 — an unverified report by a vehicle owner.
El Paso, TX
UNKNOWN OR OTHER
While driving in the middle of active traffic, the vehicle experienced a sudden and dangerous loss of motive power. The first indication of a problem was the A/C abruptly blowing hot air. Immediately following this, the vehicle began violently shaking before the engine stalled completely. The low oil pressure warning light was triggered on the dashboard. Losing all acceleration in the middle of active traffic created an immediate, severe crash hazard. The engine failure occurred after a franchised dealer service department failed. They had said at the dealership that my oil was fine. They didn’t even check it.
NHTSA complaint #11752412 — an unverified report by a vehicle owner.
El Paso, TX
ENGINE
While driving in the middle of active traffic, the vehicle experienced a sudden and dangerous loss of motive power. The first indication of a problem was the A/C abruptly blowing hot air. Immediately following this, the vehicle began violently shaking before the engine stalled completely. The low oil pressure warning light was triggered on the dashboard. Losing all acceleration in the middle of active traffic created an immediate, severe crash hazard. The engine failure occurred after a franchised dealer service department failed. They had said at the dealership that my oil was fine. They didn’t even check it.
NHTSA complaint #11752412 — an unverified report by a vehicle owner.
While driving in the middle of active traffic, the vehicle experienced a sudden and dangerous loss of motive power. The first indication of a problem was the A/C abruptly blowing hot air. Immediately following this, the vehicle began violently shaking before the engine stalled completely. The low oil pressure warning light was triggered on the dashboard. Losing all acceleration in the middle of active traffic created an immediate, severe crash hazard. The engine failure occurred after a franchised dealer service department failed. They had said at the dealership that my oil was fine. They didn’t even check it.
NHTSA complaint #11752412 — an unverified report by a vehicle owner.
Spartanburg, SC
AIR BAGS
My 2017 Toyota Corolla is Involved in Illegal Airbags that Are A Horrible CRASH RATING F - by .Toyota of Spartanburg South Carolina in 3 Recall To the Owner of 2017 Toyota Certified Pre Owned USA Automobile The NTSA Has Multiple Auto Manufacturing Companies that Are CHINESE AIRBAGS That ARE UNSAFE AND CAN DEPLOY and HURT PASSENGERS and ALLSTATE AUTO INSURANCE WILL TEST SAFE USA AIRBAGS for My TOYOTA USA SEDAN To INSURE CAR AUTO SAFETY
NHTSA complaint #11743993 — an unverified report by a vehicle owner.
Spartanburg, SC
FORWARD COLLISION AVOIDANCE: WARNINGS
My 2017 Toyota Corolla is Involved in Illegal Airbags that Are A Horrible CRASH RATING F - by .Toyota of Spartanburg South Carolina in 3 Recall To the Owner of 2017 Toyota Certified Pre Owned USA Automobile The NTSA Has Multiple Auto Manufacturing Companies that Are CHINESE AIRBAGS That ARE UNSAFE AND CAN DEPLOY and HURT PASSENGERS and ALLSTATE AUTO INSURANCE WILL TEST SAFE USA AIRBAGS for My TOYOTA USA SEDAN To INSURE CAR AUTO SAFETY
NHTSA complaint #11743993 — an unverified report by a vehicle owner.
Spartanburg, SC
BACK OVER PREVENTION: WARNINGS
My 2017 Toyota Corolla is Involved in Illegal Airbags that Are A Horrible CRASH RATING F - by .Toyota of Spartanburg South Carolina in 3 Recall To the Owner of 2017 Toyota Certified Pre Owned USA Automobile The NTSA Has Multiple Auto Manufacturing Companies that Are CHINESE AIRBAGS That ARE UNSAFE AND CAN DEPLOY and HURT PASSENGERS and ALLSTATE AUTO INSURANCE WILL TEST SAFE USA AIRBAGS for My TOYOTA USA SEDAN To INSURE CAR AUTO SAFETY
NHTSA complaint #11743993 — an unverified report by a vehicle owner.
Spartanburg, SC
AIR BAGS
My2017 Toyota Corolla was Purchased at Dave Edward’s Certified Pre Owned Car Dealer in Spartanburg South Carolina in 2018 It has Multiple Recall Notices by Toyota USA on ILLEGAL FACTORY INSTALLED CHINESE AIR BAGS THAT SHOULD NOT HAVE BEEN IN TOYOTA USA AUTOMOBILES BY INFERIOR DESIGN AND POOR QUALITY ALARM FAILURE THIS SPARTANBURG TOYOTA DEALERSHIP IS INVOLVED IN A NATIONAL CRISIS OF AIR BAG ILLEGAL RECALL SAFETY ASSAULT ON CONSUMER CONFIDENCE KEITH C CUTLER OWNER OF 2017 TOYOTA COROLLA CAYENNE RED AUTOMOBILE
NHTSA complaint #11731778 — an unverified report by a vehicle owner.
Orlando, FLCrash1 injured
AIR BAGS
While I was driving in the middle lane through an intersection, a car from the opposite side failed to yield while turning and hit me on my driver's side. My car was traveling at approximately 35 MPH, and the other vehicle was exceeding the speed limit. The impact caused my car to veer in the opposite direction and I lost consciousness immediately. The fire department had to extract me from the passenger side door as my driver's side door was jammed shut. Both the driver's door and the rear door on that side cannot be opened, rendering the car undriveable and necessitating towing from the crash scene. The collision was severe, causing my head to snap back and forth against the steering wheel, along with impact to the left side of my body and whiplash to my neck, back, and chest. I was taken to the nearest ER by ambulance, experiencing bruises as well as severe pain in my head, neck, back, and chest, making breathing difficult. Despite the intensity of the crash, the airbags did not deploy, leading to further jolting of my body against the car interior. I had bought the car directly from a Toyota dealer, but I have not been contacted by Toyota regarding any potential manufacturing defects. The failure of the airbags to deploy after such a significant impact and the speed of the other vehicle has raised concerns about the safety of my car, as I was under the impression that it was free of defects.
NHTSA complaint #11724437 — an unverified report by a vehicle owner.
West Palm Beach, FL
STEERING
While reversing out of a parking spot, I noticed my break and steering wheel felt extremely stiff. I lost control of the vehicle for a second until I instinctively pushed HARD on the break. I realized it was unsafe to continue reversing, so I switched from R (reverse) to D (drive), I let go of the break pedal slowly, but the car continued to reverse. I pushed hard on the stiff break again, and switched from D (drive), to P (park), I let go of the break pedal again, and the car continued to roll back in reverse still. I realized my cars breaks, steering wheel, and gears were being unresponsive. I kept my foot on the break pedal, used the parking stick and set the car into P (parking) again, and turned it off. The car did not roll back as before, and was completely off. I turned the car back on again, and it went back to normal. The steering wheel and break pedal were not stiff, and the gears were all working and being responsive. I searched up the problem, and from what I have read, it is currently unsafe to drive my vehicle. I have kept up with proper and regular maintenance on my vehicle. But from what I have researched, the corolla has had a massive recall on this exact problem. However, my vin number indicates my vehicle is not eligible for a recall. I would like to receive proper help for this problem, as it is a dangerous and widely known problem with the 2013-2019 corollas.
NHTSA complaint #11717408 — an unverified report by a vehicle owner.
West Palm Beach, FL
ELECTRICAL SYSTEM
While reversing out of a parking spot, I noticed my break and steering wheel felt extremely stiff. I lost control of the vehicle for a second until I instinctively pushed HARD on the break. I realized it was unsafe to continue reversing, so I switched from R (reverse) to D (drive), I let go of the break pedal slowly, but the car continued to reverse. I pushed hard on the stiff break again, and switched from D (drive), to P (park), I let go of the break pedal again, and the car continued to roll back in reverse still. I realized my cars breaks, steering wheel, and gears were being unresponsive. I kept my foot on the break pedal, used the parking stick and set the car into P (parking) again, and turned it off. The car did not roll back as before, and was completely off. I turned the car back on again, and it went back to normal. The steering wheel and break pedal were not stiff, and the gears were all working and being responsive. I searched up the problem, and from what I have read, it is currently unsafe to drive my vehicle. I have kept up with proper and regular maintenance on my vehicle. But from what I have researched, the corolla has had a massive recall on this exact problem. However, my vin number indicates my vehicle is not eligible for a recall. I would like to receive proper help for this problem, as it is a dangerous and widely known problem with the 2013-2019 corollas.
NHTSA complaint #11717408 — an unverified report by a vehicle owner.
West Palm Beach, FL
SERVICE BRAKES
While reversing out of a parking spot, I noticed my break and steering wheel felt extremely stiff. I lost control of the vehicle for a second until I instinctively pushed HARD on the break. I realized it was unsafe to continue reversing, so I switched from R (reverse) to D (drive), I let go of the break pedal slowly, but the car continued to reverse. I pushed hard on the stiff break again, and switched from D (drive), to P (park), I let go of the break pedal again, and the car continued to roll back in reverse still. I realized my cars breaks, steering wheel, and gears were being unresponsive. I kept my foot on the break pedal, used the parking stick and set the car into P (parking) again, and turned it off. The car did not roll back as before, and was completely off. I turned the car back on again, and it went back to normal. The steering wheel and break pedal were not stiff, and the gears were all working and being responsive. I searched up the problem, and from what I have read, it is currently unsafe to drive my vehicle. I have kept up with proper and regular maintenance on my vehicle. But from what I have researched, the corolla has had a massive recall on this exact problem. However, my vin number indicates my vehicle is not eligible for a recall. I would like to receive proper help for this problem, as it is a dangerous and widely known problem with the 2013-2019 corollas.
NHTSA complaint #11717408 — an unverified report by a vehicle owner.
Patriot, OHCrash
AIR BAGS
While driving approximately 35–45 mph, my vehicle struck a deer in a frontal collision. The impact resulted in significant front-end damage and the vehicle was later declared a total loss. The airbags did not deploy. At the time of the crash, the vehicle was subject to an unrepaired federal safety recall involving the airbag control unit (ZF-TRW ACU recall). I experienced soreness following the crash. No airbags deployed.
NHTSA complaint #11716903 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2017 Toyota Corolla. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was an independent dealer sale. At the time of purchase, the vehicle mileage was 100,534. It was later discovered upon checking the Carfax Report, that the mileage was 112,085.
NHTSA complaint #11714456 — an unverified report by a vehicle owner.
Tampa, FL
SUSPENSION
I am contacting you on a problem I cannot fully describe. However, I believe there is a mechanical problem with the right side of my vehicle with handling and braking. I have downloaded the form with the information as reported to me and explained via the North American Corolla Facebook group. Please look at the attached documentation.
NHTSA complaint #11710227 — an unverified report by a vehicle owner.
Tampa, FL
SERVICE BRAKES
I am contacting you on a problem I cannot fully describe. However, I believe there is a mechanical problem with the right side of my vehicle with handling and braking. I have downloaded the form with the information as reported to me and explained via the North American Corolla Facebook group. Please look at the attached documentation.
NHTSA complaint #11710227 — an unverified report by a vehicle owner.
at 13,369 milesKissimmee, FL
SEAT BELTS
The contact owns a 2017 Toyota Corolla. The contact stated while driving at an undisclosed speed, the air bags and seat belt warning lights were illuminated. The contact stated that upon starting the vehicle, the air bags and the passenger's side seat belt warning lights illuminated. The contact stated that the front passenger's side seat was not occupied. The vehicle was taken to an unknown dealer, where the contact declined to pay a diagnostic fee because the failure was a safety issue. The vehicle was not diagnosed or repaired. The contact stated that the front passenger's side air bag and the dashboard were replaced in 2022, and the front driver's side seat belt was replaced in 2023. In addition, the wiring harness was replaced due to water intrusion in March 2022. The contact was informed that the repair was not covered under warranty, and the 12 months warranty had expired. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,369.
NHTSA complaint #11701646 — an unverified report by a vehicle owner.
at 13,369 milesKissimmee, FL
AIR BAGS
The contact owns a 2017 Toyota Corolla. The contact stated while driving at an undisclosed speed, the air bags and seat belt warning lights were illuminated. The contact stated that upon starting the vehicle, the air bags and the passenger's side seat belt warning lights illuminated. The contact stated that the front passenger's side seat was not occupied. The vehicle was taken to an unknown dealer, where the contact declined to pay a diagnostic fee because the failure was a safety issue. The vehicle was not diagnosed or repaired. The contact stated that the front passenger's side air bag and the dashboard were replaced in 2022, and the front driver's side seat belt was replaced in 2023. In addition, the wiring harness was replaced due to water intrusion in March 2022. The contact was informed that the repair was not covered under warranty, and the 12 months warranty had expired. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,369.
NHTSA complaint #11701646 — an unverified report by a vehicle owner.
at 13,369 milesKissimmee, FL
ELECTRICAL SYSTEM
The contact owns a 2017 Toyota Corolla. The contact stated while driving at an undisclosed speed, the air bags and seat belt warning lights were illuminated. The contact stated that upon starting the vehicle, the air bags and the passenger's side seat belt warning lights illuminated. The contact stated that the front passenger's side seat was not occupied. The vehicle was taken to an unknown dealer, where the contact declined to pay a diagnostic fee because the failure was a safety issue. The vehicle was not diagnosed or repaired. The contact stated that the front passenger's side air bag and the dashboard were replaced in 2022, and the front driver's side seat belt was replaced in 2023. In addition, the wiring harness was replaced due to water intrusion in March 2022. The contact was informed that the repair was not covered under warranty, and the 12 months warranty had expired. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,369.
NHTSA complaint #11701646 — an unverified report by a vehicle owner.
Madison, FL
ENGINE
When the cruise control is set and I go down hill my car increases the speed by 8 mph faster than the set speed. My car also makes a loud grinding noise when it does this. I spoke with different Toyota auto employees and some say that the increase in speed and noise are normal and others say the opposite. I have been in many cars driving with cruise control on and never experienced this.
NHTSA complaint #11693823 — an unverified report by a vehicle owner.
Madison, FL
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When the cruise control is set and I go down hill my car increases the speed by 8 mph faster than the set speed. My car also makes a loud grinding noise when it does this. I spoke with different Toyota auto employees and some say that the increase in speed and noise are normal and others say the opposite. I have been in many cars driving with cruise control on and never experienced this.
NHTSA complaint #11693823 — an unverified report by a vehicle owner.
at 51,654 milesWindsor Heights, IA
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
The contact owns a 2017 Toyota Corolla. The contact was unable to exit the vehicle after pulling on the driver’s side door handle. The contact made several attempts to exit the vehicle, but the door was jammed. Due to the failure, the contact was forced to exit the vehicle through front passenger’s side door. The contact was able to open the front driver’s side from outside only. The dealer and the manufacturer were notified of the failure, and both informed the contact that no assistance would be provided. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 51,654.
NHTSA complaint #11684724 — an unverified report by a vehicle owner.
at 60,000 milesBokeelia, FLCrash2 injured
AIR BAGS
The contact owns a 2017 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 20V024000 (Air Bags). The contact stated that while driving at 15-20 MPH, the forward collision avoidance feature failed to alert her of vehicles ahead. The contact swerved the vehicle, crashing into the bridge wall. The air bags did not deploy. Several unknown warning lights were illuminated. The contact suffered bruising and neck pain, but no medical attention was received. The contact's mother, who was a passenger, suffered body aches and pain. The contact stated that her mother passed away from an unrelated illness a month after the crash. There was no police report filed. The vehicle was able to be driven away from the crash site. Furthermore, the contact stated that the vehicle was equipped with unknown tires, and that the front driver's side tire and spare tire had a blowout four times within a year. The front driver side tire was replaced by a tire retailer, Walmart, and an independent mechanic, but they were unable to determine the cause of the tire failure. The contact stated that after the crash, the front driver's side tire was flat, the rearview camera was inoperable, and the front passenger door handle had fractured and detached. The message "No Rear Visibility" was displayed. The vehicle was towed to the dealer, and the front bumper detached while being towed. The dealer informed the contact that the recall was not related to the failures. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and had an engineer inspect the vehicle. The engineer determined that the rearview camera and forward collision avoidance feature had failed. The failure mileage was approximately 60,000.
NHTSA complaint #11677463 — an unverified report by a vehicle owner.
at 60,000 milesBokeelia, FLCrash2 injured
BACK OVER PREVENTION
The contact owns a 2017 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 20V024000 (Air Bags). The contact stated that while driving at 15-20 MPH, the forward collision avoidance feature failed to alert her of vehicles ahead. The contact swerved the vehicle, crashing into the bridge wall. The air bags did not deploy. Several unknown warning lights were illuminated. The contact suffered bruising and neck pain, but no medical attention was received. The contact's mother, who was a passenger, suffered body aches and pain. The contact stated that her mother passed away from an unrelated illness a month after the crash. There was no police report filed. The vehicle was able to be driven away from the crash site. Furthermore, the contact stated that the vehicle was equipped with unknown tires, and that the front driver's side tire and spare tire had a blowout four times within a year. The front driver side tire was replaced by a tire retailer, Walmart, and an independent mechanic, but they were unable to determine the cause of the tire failure. The contact stated that after the crash, the front driver's side tire was flat, the rearview camera was inoperable, and the front passenger door handle had fractured and detached. The message "No Rear Visibility" was displayed. The vehicle was towed to the dealer, and the front bumper detached while being towed. The dealer informed the contact that the recall was not related to the failures. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and had an engineer inspect the vehicle. The engineer determined that the rearview camera and forward collision avoidance feature had failed. The failure mileage was approximately 60,000.
NHTSA complaint #11677463 — an unverified report by a vehicle owner.
at 60,000 milesBokeelia, FLCrash2 injured
FORWARD COLLISION AVOIDANCE
The contact owns a 2017 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 20V024000 (Air Bags). The contact stated that while driving at 15-20 MPH, the forward collision avoidance feature failed to alert her of vehicles ahead. The contact swerved the vehicle, crashing into the bridge wall. The air bags did not deploy. Several unknown warning lights were illuminated. The contact suffered bruising and neck pain, but no medical attention was received. The contact's mother, who was a passenger, suffered body aches and pain. The contact stated that her mother passed away from an unrelated illness a month after the crash. There was no police report filed. The vehicle was able to be driven away from the crash site. Furthermore, the contact stated that the vehicle was equipped with unknown tires, and that the front driver's side tire and spare tire had a blowout four times within a year. The front driver side tire was replaced by a tire retailer, Walmart, and an independent mechanic, but they were unable to determine the cause of the tire failure. The contact stated that after the crash, the front driver's side tire was flat, the rearview camera was inoperable, and the front passenger door handle had fractured and detached. The message "No Rear Visibility" was displayed. The vehicle was towed to the dealer, and the front bumper detached while being towed. The dealer informed the contact that the recall was not related to the failures. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and had an engineer inspect the vehicle. The engineer determined that the rearview camera and forward collision avoidance feature had failed. The failure mileage was approximately 60,000.
NHTSA complaint #11677463 — an unverified report by a vehicle owner.
