FaultScore

FaultScore report

2014 Toyota Corolla problems

Owners have filed 382 complaints about the 2014 Toyota Corolla with NHTSA between 2014 and 2026. The largest single group is the airbags. Across this model's run it ranks 10 of 34 worst.

D

FaultScore 71/100

Higher is worse. Measured against the other years of the Toyota Corolla.

How this is worked out

The numbers

382

Complaints

104

Crashes reported

3

Fires reported

56

Injuries reported

1 complaint reports a death.

33,000 mi

Median mileage at failure

Half of reported failures happened before this

54%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 46 vs 50 Severity 100 vs 50 Early failure 92 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 46
Against the median year of the Toyota Corolla. 50 means typical for this model; 100 means roughly double.
Severity — 100
42.9% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 92
54% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2014 compares with every other Toyota Corolla

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2014 Toyota Corolla

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Airbags 71 18.6%

44 crashes, 0 fires · median 41,000 mi

4 crashes, 3 fires · median 35,000 mi

2 crashes, 0 fires · median 57,000 mi

8 crashes, 0 fires · median 15,500 mi

13 crashes, 0 fires · median 12,881 mi

2 crashes, 0 fires · median 47,000 mi

3 crashes, 0 fires · median 25,177 mi

Steering 18 4.7%

4 crashes, 0 fires · median 33,000 mi

Brakes 17 4.5%

9 crashes, 0 fires · median 23,650 mi

Median failure at 17,200 miles

Seat Belts 15 3.9%

9 crashes, 0 fires · median 54,422 mi

Fuel & Propulsion 9 2.4%

Median failure at 90,500 miles

Lights 9 2.4%

Median failure at 5,750 miles

Wheels 6 1.6%

2 crashes, 0 fires · median 11,000 mi

Stability & Traction Control 5 1.3%

Median failure at 69,000 miles

Seats 5 1.3%

1 crashes, 0 fires · median 10,707 mi

Tires 5 1.3%

1 crashes, 0 fires · median 2,994 mi

Suspension 5 1.3%

2 crashes, 0 fires · median 11,800 mi

Driver Assist & Collision Avoidance 3 0.8%

Median failure at 149,500 miles

Equipment & Accessories 1 0.3%

Median failure at 175,000 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 27 73.0%
Camera 2 5.4%
Software 2 5.4%
Windshield 2 5.4%
Speedometer/Odometer 1 2.7%
Driver Clockspring/Spiral Cassette 1 2.7%
Instrument Cluster/Panel 1 2.7%
Navigational System(Global Positioning System) 1 2.7%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 29 11.6%
1,000 – 9,999 miles 39 15.7%
10,000 – 24,999 miles 40 16.1%
25,000 – 49,999 miles 45 18.1%
50,000 – 74,999 miles 47 18.9%
75,000 – 99,999 miles 24 9.6%
100,000 – 149,999 miles 14 5.6%
150,000+ miles 11 4.4%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 2014 peak 13 Aug 2026

NHTSA investigations into the 2014 Toyota Corolla

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

EA21002 Opened 17 Sep 2021 Still open AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...

EA19001 Opened 19 Apr 2019 Closed 19 Sep 2024 AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

Electrical overstress

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mount...

Recalls on the 2014 Toyota Corolla

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

20V024000

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.

Risk: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.

13V505000

VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING

Toyota Motor Engineering & manufacturing North America, Inc. (Toyota) is recalling certain model year 2013-2014 Camry and Camry HV, model year 2013 Avalon and Avalon HV and model year 2014 Corolla vehicles. In the affected vehicles, the windshield wiper switch assembly may short circuit. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard, No. 104, "Windshield Wiping and Washing Systems."

Risk: A short circuit could cause inoperative windshield wipers, reducing driver visibility and increasing the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2021723 55,683 units in Canada

Electrical

Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.

Recall 2020013 407,318 units in Canada

Airbag

Issue: On certain vehicles, the circuits within the airbag control module could be damaged in a crash. This could cause the airbags and seat belt pretensioners to not deploy in certain crashes. Safety Risk: Airbags or seat belts that do not work properly in a crash could create an increased risk of injury. Corrective Actions: Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to install an electrical noise filter to prevent damage to the airbag control module.

Recall 2013352 625 units in Canada

Electrical

On certain vehicles, the windshield wiper switch may have been manufactured incorrectly and could cause an electrical short when the wiper switch is moved from the OFF position to the MIST position. This would blow the fuse, causing the windshield wipers to become inoperative, potentially reducing driver visibility and increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the switch.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Hephzibah, GA Crash 3 injured

SEAT BELTS

On March 12, 2025, I was involved in a frontal collision when another vehicle unexpectedly pulled out in front of me. Impact occurred to the front-left area of my vehicle. Despite the nature of the collision, the front airbags did not deploy. The vehicle is subject to Safety Recall 20TA03, which addresses incomplete or non-deployment of airbags and/or seat belt pretensioners due to ECU susceptibility to electrical noise in certain crash scenarios. The vehicle was declared a total loss by my insurance company and is no longer available for inspection. The manufacturer was notified in May 2025 and again in November 2025. The manufacturer closed the case citing inability to inspect the vehicle and later relied on photographs only to rule out airbag deployment concerns. No warning lights or messages related to the airbag system were observed prior to the collision. The non-deployment of the airbags placed my safety at risk during a frontal impact.

NHTSA complaint #11710098 — an unverified report by a vehicle owner.

Hephzibah, GA Crash 3 injured

AIR BAGS

On March 12, 2025, I was involved in a frontal collision when another vehicle unexpectedly pulled out in front of me. Impact occurred to the front-left area of my vehicle. Despite the nature of the collision, the front airbags did not deploy. The vehicle is subject to Safety Recall 20TA03, which addresses incomplete or non-deployment of airbags and/or seat belt pretensioners due to ECU susceptibility to electrical noise in certain crash scenarios. The vehicle was declared a total loss by my insurance company and is no longer available for inspection. The manufacturer was notified in May 2025 and again in November 2025. The manufacturer closed the case citing inability to inspect the vehicle and later relied on photographs only to rule out airbag deployment concerns. No warning lights or messages related to the airbag system were observed prior to the collision. The non-deployment of the airbags placed my safety at risk during a frontal impact.

NHTSA complaint #11710098 — an unverified report by a vehicle owner.

Hephzibah, GA Crash 3 injured

ELECTRICAL SYSTEM

On March 12, 2025, I was involved in a frontal collision when another vehicle unexpectedly pulled out in front of me. Impact occurred to the front-left area of my vehicle. Despite the nature of the collision, the front airbags did not deploy. The vehicle is subject to Safety Recall 20TA03, which addresses incomplete or non-deployment of airbags and/or seat belt pretensioners due to ECU susceptibility to electrical noise in certain crash scenarios. The vehicle was declared a total loss by my insurance company and is no longer available for inspection. The manufacturer was notified in May 2025 and again in November 2025. The manufacturer closed the case citing inability to inspect the vehicle and later relied on photographs only to rule out airbag deployment concerns. No warning lights or messages related to the airbag system were observed prior to the collision. The non-deployment of the airbags placed my safety at risk during a frontal impact.

NHTSA complaint #11710098 — an unverified report by a vehicle owner.

at 130,000 miles Kyle, TX Crash 1 injured

AIR BAGS

The contact owned a 2014 Toyota Corolla. The contact stated that while the daughter was driving approximately 70 MPH the daughter lost control of the steering causing the vehicle to roll over and crash into a ditch. During the crash, the vehicle sustained severe front-end damage and was destroyed but no air bags were deployed. During the crash, the driver sustained a concussion that later required medical assistance. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer was contacted regarding the incident. The contact indicated that the vehicle was previously serviced under the NHTSA Campaign Number: 20V024000(AIR BAGS). The contact indicated that the vehicle had experienced that same failure listed in the recall. The Local dealer was not contacted. The failure mileage was 130,000.

NHTSA complaint #11628484 — an unverified report by a vehicle owner.

Memphis, TN Crash 2 injured

SEAT BELTS

I was in a car accident .A woman failed to yield at a stop sign and rammed into the front of my car at a high accelerated speed. I was restrained but the right side of my forehead hit the rearview mirror .causing two huge knots on my head. My eye glasses also smashed into my right eye and I had a cut above my eye .I was thrown to the right passenger seat area , my right hip hit the gear shift and my knees and hip , were bruised. Apparently the seatbelt failed as well , but my main complaint is that the airbags failed to deploy. I suffered damage strain and bruising to both hands, the left was worse , I was made to wear a brace . I was taken to the ER via ambulance . One of the officers assumed I wasn’t wearing a seatbelt , which was not true at all . He thought I hit the windshield but I did not , it was the mirror . I have proof , photos and all EMT and ER records report that I was restrained . A paramedic helped me remove the seatbelt to exit my car . I feel I wouldn't have suffered the head, eye and other injuries if the airbag had deployed.

NHTSA complaint #11620863 — an unverified report by a vehicle owner.

Memphis, TN Crash 2 injured

AIR BAGS

I was in a car accident .A woman failed to yield at a stop sign and rammed into the front of my car at a high accelerated speed. I was restrained but the right side of my forehead hit the rearview mirror .causing two huge knots on my head. My eye glasses also smashed into my right eye and I had a cut above my eye .I was thrown to the right passenger seat area , my right hip hit the gear shift and my knees and hip , were bruised. Apparently the seatbelt failed as well , but my main complaint is that the airbags failed to deploy. I suffered damage strain and bruising to both hands, the left was worse , I was made to wear a brace . I was taken to the ER via ambulance . One of the officers assumed I wasn’t wearing a seatbelt , which was not true at all . He thought I hit the windshield but I did not , it was the mirror . I have proof , photos and all EMT and ER records report that I was restrained . A paramedic helped me remove the seatbelt to exit my car . I feel I wouldn't have suffered the head, eye and other injuries if the airbag had deployed.

NHTSA complaint #11620863 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Pepperell, MA

STRUCTURE:BODY

I am reporting a severe manufacturing defect involving the Blizzard Pearl paint (Paint Code 070) on my 2014 Toyota Corolla. The exterior paint is actively peeling and delaminating from the vehicle body panels in large, brittle chunks, exposing the bare metal underneath.This issue presents a distinct safety hazard to both myself and other drivers on the road. The paint detaches unexpectedly while driving at highway speeds, causing flying debris that can distract or impact the windshields of trailing vehicles. Furthermore, the structural degradation and exposed metal can lead to premature rust, compromising the integrity of the body panels over time.Toyota has previously acknowledged this specific adhesive failure between the factory primer layer and the metal sheet body under a prior Warranty Enhancement Program (Customer Support Program 19N01). However, the peeling continues to spread to new panels, creating an ongoing road hazard. I am requesting that the NHTSA investigate this widespread defect as a structural safety issue.

NHTSA complaint #11756992 — an unverified report by a vehicle owner.

at 254,000 miles Spokane, WA

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Odometer Fraud. The contact purchased a 2014 Toyota Corolla. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 91,000 and at the time of registration, it was discovered that the mileage was 254,000.

NHTSA complaint #11736547 — an unverified report by a vehicle owner.

San Antonio, TX

STRUCTURE:BODY

The factory white paint on my 2014 Toyota Corolla has been peeling and delaminating in large sheets down to the primer and bare metal. This appears to be a paint adhesion failure, not normal wear or surface chipping. The vehicle has not been in any accidents, repainted, or subjected to improper care. The problem developed gradually and has continued to worsen over time. Large sections of paint detach from body panels such as the hood, roof, trunk, and sides. Paint has come off while driving and during routine car washing. This condition presents a safety concern because pieces of paint can separate at driving speeds and become road debris, which could strike other vehicles or create hazards for nearby drivers. In addition, exposed metal body panels are vulnerable to corrosion, which may affect the long‑term safety and integrity of the vehicle. No warning lights or messages were present prior to the paint failure. A Toyota dealership visually confirmed the peeling paint and indicated this issue has been observed on other Toyota vehicles with white paint. No repair was offered without full repainting at the owner’s expense. The affected areas are visible and available for inspection upon request.

NHTSA complaint #11734621 — an unverified report by a vehicle owner.

Los Angeles, CA

STRUCTURE:BODY

After having my vehicle washed at a car wash, paint began to peel. The vehicle at the time had only 42000 miles. Toyota repair apologized for the paint problem (V70 white) and said they would provide me with a car rental for 1-2 weeks while its repainted as there is a recall for the paint (again apologised for the inconvience). After discovering the recall expired, the insurance technician said he would call me back in 1-2 days as the vehicle is no longer under the recall (Does the paint repair itself after that time period)? The technician never called me back. The cost to repaint the vehicle is 7-$14000, more than the value of the vehicle with only 4 years worth of miles driven

NHTSA complaint #11722847 — an unverified report by a vehicle owner.

at 124,000 miles Omaha, NE

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The contact owns a 2014 Toyota Corolla. The contact stated that while reversing, the back-over prevention screen malfunctioned and displayed a black screen, creating a rear visibility hazard for the driver. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 124,000.

NHTSA complaint #11720873 — an unverified report by a vehicle owner.

West Palm Beach, FL

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Noted that Toyota has a black screen recall for Tundra related to backup camera. Toyota should consider extending the recall to include Corolla models, as my 2014 Corolla S and 2019 Corolla SE have both experienced intermittent black screen failures many times while backing up. (At least twice a week for the past 5 years) I reported the issue to the 441 Toyota Dealer in the past and they told me that Toyota is aware of the issue but there is no related recall.

NHTSA complaint #11713301 — an unverified report by a vehicle owner.

at 165,580 miles North Miami, FL

TIRES

The contact owns a 2014 Toyota Corolla equipped with American Omni Tires, Tire Line: Tourer, Tire Size: P205/55/16, DOT Number: (N/A). The contact stated that while driving at an undisclosed speed, the vehicle wobbled and shook abnormally. Upon inspection, it was discovered that the two front tires had bubbles on the outside sidewall. The cause of the failure was not yet determined. The contact stated that metal steel belts were showing. The contact took the tires back to Pep Boys, and the contact was informed that the failure was due to an alignment failure. The contact stated that all four tires were purchased at the same time, and the mileage on the vehicle was 150,613. The contact stated that the DOT number listed on the receipt did not match the DOT number on the tires. The contact took the tires to Firestone; however, the employees at Firestone did not find a cause for the failure. The manufacturer was not notified of the failure. The tires were not replaced. The failure mileage was 165,580.

NHTSA complaint #11710352 — an unverified report by a vehicle owner.

Hephzibah, GA Crash 3 injured

SEAT BELTS

On March 12, 2025, I was involved in a frontal collision when another vehicle unexpectedly pulled out in front of me. Impact occurred to the front-left area of my vehicle. Despite the nature of the collision, the front airbags did not deploy. The vehicle is subject to Safety Recall 20TA03, which addresses incomplete or non-deployment of airbags and/or seat belt pretensioners due to ECU susceptibility to electrical noise in certain crash scenarios. The vehicle was declared a total loss by my insurance company and is no longer available for inspection. The manufacturer was notified in May 2025 and again in November 2025. The manufacturer closed the case citing inability to inspect the vehicle and later relied on photographs only to rule out airbag deployment concerns. No warning lights or messages related to the airbag system were observed prior to the collision. The non-deployment of the airbags placed my safety at risk during a frontal impact.

NHTSA complaint #11710098 — an unverified report by a vehicle owner.

Hephzibah, GA Crash 3 injured

AIR BAGS

On March 12, 2025, I was involved in a frontal collision when another vehicle unexpectedly pulled out in front of me. Impact occurred to the front-left area of my vehicle. Despite the nature of the collision, the front airbags did not deploy. The vehicle is subject to Safety Recall 20TA03, which addresses incomplete or non-deployment of airbags and/or seat belt pretensioners due to ECU susceptibility to electrical noise in certain crash scenarios. The vehicle was declared a total loss by my insurance company and is no longer available for inspection. The manufacturer was notified in May 2025 and again in November 2025. The manufacturer closed the case citing inability to inspect the vehicle and later relied on photographs only to rule out airbag deployment concerns. No warning lights or messages related to the airbag system were observed prior to the collision. The non-deployment of the airbags placed my safety at risk during a frontal impact.

NHTSA complaint #11710098 — an unverified report by a vehicle owner.

Hephzibah, GA Crash 3 injured

ELECTRICAL SYSTEM

On March 12, 2025, I was involved in a frontal collision when another vehicle unexpectedly pulled out in front of me. Impact occurred to the front-left area of my vehicle. Despite the nature of the collision, the front airbags did not deploy. The vehicle is subject to Safety Recall 20TA03, which addresses incomplete or non-deployment of airbags and/or seat belt pretensioners due to ECU susceptibility to electrical noise in certain crash scenarios. The vehicle was declared a total loss by my insurance company and is no longer available for inspection. The manufacturer was notified in May 2025 and again in November 2025. The manufacturer closed the case citing inability to inspect the vehicle and later relied on photographs only to rule out airbag deployment concerns. No warning lights or messages related to the airbag system were observed prior to the collision. The non-deployment of the airbags placed my safety at risk during a frontal impact.

NHTSA complaint #11710098 — an unverified report by a vehicle owner.

Orlando, FL

ELECTRICAL SYSTEM

Electric

NHTSA complaint #11662996 — an unverified report by a vehicle owner.

Staten Island, NY

ELECTRICAL SYSTEM

A Toyota owner is frustrated with a faulty navigation system that repeatedly crashes and refuses to update. Despite multiple dealership visits and a customer service call, the issue remains unresolved. The owner argues that the malfunctioning system poses a safety hazard, as it could potentially direct drivers to dangerous roads.

NHTSA complaint #11649828 — an unverified report by a vehicle owner.

Toomsuba, MS

STRUCTURE:BODY

White paint and clear coat is peeling off vehicle in large sections. It started around the windows and door frames but now almost half the vehicle is missing the paint. I was told by a local mechanic that Toyota had a recall but when I went to Meridian Toyota, they said the recall was for 10 years from the manufacturer date which was 10/13. This is a 2014 vehicle so we didn’t purchase it until 2014. I went at the end of 2024 and they refused to help with it since it was manufacturers date and not 10 years from the year of vehicle. The vehicle is now starting to rust due to a known problem from Toyota which they refuse to fix. My family has had 7 Toyota vehicles which we love but I am extremely disappointed that you won’t fix this problem which is in no way our fault. The paint in the pictures attached has actually gotten worse in the past few months. Please help resolve this situation.

NHTSA complaint #11646901 — an unverified report by a vehicle owner.

Sheffield, AL

STRUCTURE:BODY

THE PAINT ON MY CAR IS COMING OFF IN SHEETS AND CHUNKS AS I GO DOWN THE ROAD. IT IS MY UNDERSTANDING THIS IS A SYSTEMIC PROBLEM WITH WHITE PAINT ON TOYOTA'S VEHICLES MANUFACTURED DURING YEARS THAT INCLUDE MY CAR. I TOOK IT TO THE DEALER AND THEY SAID THERE HAD BEEN A PROGRAM TO FIX THIS PROBLEM BUT IT EXPIRED, I THINK THIS SHOULD BE REPAIRED ASAP TO AVOID FUTURE DAMAGES & ISSUES

NHTSA complaint #11635993 — an unverified report by a vehicle owner.

at 130,000 miles Kyle, TX Crash 1 injured

AIR BAGS

The contact owned a 2014 Toyota Corolla. The contact stated that while the daughter was driving approximately 70 MPH the daughter lost control of the steering causing the vehicle to roll over and crash into a ditch. During the crash, the vehicle sustained severe front-end damage and was destroyed but no air bags were deployed. During the crash, the driver sustained a concussion that later required medical assistance. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer was contacted regarding the incident. The contact indicated that the vehicle was previously serviced under the NHTSA Campaign Number: 20V024000(AIR BAGS). The contact indicated that the vehicle had experienced that same failure listed in the recall. The Local dealer was not contacted. The failure mileage was 130,000.

NHTSA complaint #11628484 — an unverified report by a vehicle owner.

Memphis, TN Crash 2 injured

SEAT BELTS

I was in a car accident .A woman failed to yield at a stop sign and rammed into the front of my car at a high accelerated speed. I was restrained but the right side of my forehead hit the rearview mirror .causing two huge knots on my head. My eye glasses also smashed into my right eye and I had a cut above my eye .I was thrown to the right passenger seat area , my right hip hit the gear shift and my knees and hip , were bruised. Apparently the seatbelt failed as well , but my main complaint is that the airbags failed to deploy. I suffered damage strain and bruising to both hands, the left was worse , I was made to wear a brace . I was taken to the ER via ambulance . One of the officers assumed I wasn’t wearing a seatbelt , which was not true at all . He thought I hit the windshield but I did not , it was the mirror . I have proof , photos and all EMT and ER records report that I was restrained . A paramedic helped me remove the seatbelt to exit my car . I feel I wouldn't have suffered the head, eye and other injuries if the airbag had deployed.

NHTSA complaint #11620863 — an unverified report by a vehicle owner.

Memphis, TN Crash 2 injured

AIR BAGS

I was in a car accident .A woman failed to yield at a stop sign and rammed into the front of my car at a high accelerated speed. I was restrained but the right side of my forehead hit the rearview mirror .causing two huge knots on my head. My eye glasses also smashed into my right eye and I had a cut above my eye .I was thrown to the right passenger seat area , my right hip hit the gear shift and my knees and hip , were bruised. Apparently the seatbelt failed as well , but my main complaint is that the airbags failed to deploy. I suffered damage strain and bruising to both hands, the left was worse , I was made to wear a brace . I was taken to the ER via ambulance . One of the officers assumed I wasn’t wearing a seatbelt , which was not true at all . He thought I hit the windshield but I did not , it was the mirror . I have proof , photos and all EMT and ER records report that I was restrained . A paramedic helped me remove the seatbelt to exit my car . I feel I wouldn't have suffered the head, eye and other injuries if the airbag had deployed.

NHTSA complaint #11620863 — an unverified report by a vehicle owner.

Buda, TX

ENGINE

The AC compressor is failing as it’s blowing hot air at idle or when the vehicle is running at 20-40mph. During Texas hot summers, baby & toddlers are at risk for extreme heat as the AC blows hot/warm air. The problem has been reproduce at an automotive AC shop where they have inspected the AC for leaks, vacuumed refrigerant and replaced refrigerant. Still same issues without any leaks. Police or insurance has not been involved. There are no dash lights when this happens and the issue happens daily which started 3 years ago. The vehicle is driven less because of the issue. There is a TSB T-SB-0086-14 that says this is covered within 36k mile warranty or 3 years. I bought the vehicle with 48K miles and about 2 years later the AC blows hot air at idle.

NHTSA complaint #11620837 — an unverified report by a vehicle owner.

Tampa, FL

UNKNOWN OR OTHER

The factory paint has been peeling very badly and exposing the metal underneath, allowing rust to begin to settle. I have been trying to get it repaired for a while now and continuously have been ignored. I have spoken to Toyota Customer Support and they told me that the warranty expired a couple months ago, and I have no record of them sending any communication out to us telling us it would expire, which was supposed to be what they needed to do per regulations. I was never notified of any resolutions and am extremely upset that they are not wanting to reconsider due to being 2 months out of warranty.

NHTSA complaint #11613974 — an unverified report by a vehicle owner.

West Bend, WI

TIRES:TREAD/BELT

While car was in for oil change and tire rotation, it was noted that the driver's side front tire had substantial wear on the inside of the tire. It looks like the inside of the tire was ground down causing an indention. Mechanic thinks the belt may have shifted. Said he had never seen it before.

NHTSA complaint #11602397 — an unverified report by a vehicle owner.

New Caney, TX Crash 1 injured

AIR BAGS

Radio is not working and the light stays on the radio making it hard to drive cause it is so bright which is dangerous.

NHTSA complaint #11588182 — an unverified report by a vehicle owner.

New Caney, TX Crash 1 injured

ELECTRICAL SYSTEM

Radio is not working and the light stays on the radio making it hard to drive cause it is so bright which is dangerous.

NHTSA complaint #11588182 — an unverified report by a vehicle owner.

at 165,000 miles Memphis, TN Crash 1 injured

AIR BAGS

The contact owns a 2014 Toyota Corolla. The contact stated that while driving at an undisclosed speed, the contact was involved in a head-on collision, however the air bags did not deploy. The contact sustained a concussion and was transported to the local hospital for treatment. The vehicle was towed to a local tow yard. A police report was filed, however the report information was unavailable. The contact stated that the police report was undergoing amendment due to missing information. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.

NHTSA complaint #11583297 — an unverified report by a vehicle owner.

at 86,000 miles San Francisco, CA Crash

POWER TRAIN

The contact owns a 2014 Toyota Corolla. The contact stated while driving 45 MPH the vehicle in front of the contact made a complete stop. The contact attempted to brake, but the Anti-lock Brake System was not engaged. The contact also stated there was a sudden unintended acceleration which caused the contact to rear-end the vehicle in front. No warning lights were illuminated. The Air Bags deployed. The contact sustained neck and lower back injury, facial burn, bloody nose, and a chest contusion which the contact to seek medical attention. The vehicle was towed and deemed destroyed. A police report was filed. The contact notified the manufacturer of the failure. The failure mileage was approximately 86,000.

NHTSA complaint #11577546 — an unverified report by a vehicle owner.

at 86,000 miles San Francisco, CA Crash

SERVICE BRAKES, AIR:ANTILOCK

The contact owns a 2014 Toyota Corolla. The contact stated while driving 45 MPH the vehicle in front of the contact made a complete stop. The contact attempted to brake, but the Anti-lock Brake System was not engaged. The contact also stated there was a sudden unintended acceleration which caused the contact to rear-end the vehicle in front. No warning lights were illuminated. The Air Bags deployed. The contact sustained neck and lower back injury, facial burn, bloody nose, and a chest contusion which the contact to seek medical attention. The vehicle was towed and deemed destroyed. A police report was filed. The contact notified the manufacturer of the failure. The failure mileage was approximately 86,000.

NHTSA complaint #11577546 — an unverified report by a vehicle owner.