Owners have filed 871 complaints
about the 2005 Toyota Tacoma with NHTSA between 2004 and 2026.
The largest single group is the body & structure.
Across this model's run it ranks 5 of 32 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Toyota Tacoma. 50 means typical for this
model; 100 means roughly double.
Severity — 52
10% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 42
25% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
13646.1%
Underbody Shields
7224.4%
Frame AND Members
3311.2%
Manual Transmission
144.7%
Automatic Transmission
144.7%
Accelerator Pedal
93.1%
Tread/Belt
93.1%
Frontal
82.7%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
253.8%
1,000 – 9,999 miles
7110.7%
10,000 – 24,999 miles
314.7%
25,000 – 49,999 miles
7010.5%
50,000 – 74,999 miles
8612.9%
75,000 – 99,999 miles
9814.7%
100,000 – 149,999 miles
14922.4%
150,000+ miles
13520.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 2004peak 28Jun 2026
Recalls on the 2005 Toyota Tacoma
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
14V604000
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:LEAF
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2005-2011 Toyota Tacoma Pre-Runner and 4x4 vehicles manufactured September 14, 2009, to October 11, 2010. In the affected vehicles, one of the leaf springs may fracture due to stress or corrosion. While being driven, the broken leaf could move out of position and contact surrounding components including the fuel tank, possibly puncturing the tank and causing a fuel leak.
Risk: If the fuel tank leaks fuel from being punctured, there is an increased risk of a fire.
13V337000
SEAT BELTS
Toyota is recalling certain model year 2005-2010 Tacoma Access Cab vehicles manufactured September 14, 2004, through March 29, 2010; and model year 2011 Tacoma Access Cab vehicles manufactured July 1, 2010, through September 7, 2011. If the access doors are repeatedly and forcefully closed, the screws that attach the seat belt pre-tensioner to the seat belt retractor can loosen over time. If the screws loosen completely, the seat belt pre-tensioner and the retractor spring cover could detach from the seat belt retractor.
Risk: If the seat belt pre-tensioner detaches from the seat belt assembly, the seat belt pre-tensioner will not perform as designed, increasing the risk of injury in a severe crash.
12V092000
AIR BAGS:FRONTAL
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2009 TACOMA VEHICLES, MANUFACTURED FROM SEPTEMBER 14, 2004, THROUGH AUGUST 29, 2008. OVER TIME, STEERING WHEEL VIBRATION MAY DAMAGE THE SPIRAL CABLE ASSEMBLY (CLOCKSPRING) THAT POWERS THE DRIVERS AIR BAG MODULE. IF DAMAGE OCCURS, THE AIR BAG WARNING LAMP WILL ILLUMINATE AND THE AIR BAG MAY BECOME DEACTIVATED.
Risk: IN THE EVENT OF A CRASH, THE DRIVERS SIDE AIR BAG MAY NOT DEPLOY, INCREASING THE RISK OF PERSONAL INJURY.
10V035000
EQUIPMENT:OTHER:LABELS
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Risk: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
10V036000
EQUIPMENT:OTHER:LABELS
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Risk: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
09V388000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
Risk: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
09V223000
EQUIPMENT:OTHER:LABELS
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
Risk: INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
06V096000
AIR BAGS
ON CERTAIN VEHICLES, DUE TO IMPROPER ASSEMBLY OF THE AIR BAG INFLATOR, WHICH IS USED IN THE SIDE AIR BAG, THE CURTAIN SHIELD AIR BAG, AND THE KNEE AIR BAG ASSEMBLY, SOME INFLATORS WERE PRODUCED WITH AN INSUFFICIENT AMOUNT OF THE HEATING AGENTS NECESSARY FOR PROPER AIR BAG DEPLOYMENT. IN THIS CONDITION, THE EXPANSION FORCE OF THE GAS MAY BE INSUFFICIENT TO PROPERLY INFLATE THE AIR BAG WHEN THE SRS SYSTEM IS ACTIVATED DURING A CRASH.
Risk: THIS MAY INCREASE THE RISK OF INJURY TO THE OCCUPANT IN THE INVOLVED SEATING POSITION IN THE EVENT OF A CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202172355,683 units in Canada
Electrical
Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.
Recall 201442046,835 units in Canada
Suspension
On certain vehicles, the leaf springs in the rear suspension could fracture due to stress and corrosion. If this were to occur, the broken leaf could move out of position and contact surrounding components, including the fuel tank. If the broken leaf were to contact the fuel tank repeatedly, it could puncture the fuel tank. This could result in a fuel leak which, in the presence of an ignition source, could result in a fire causing injury and/or property damage. Correction: Dealers will replace the rear leaf spring assemblies with improved ones.
Recall 201327326,830 units in Canada
Seats And Restraints
On vehicles with the Access Cab body configuration, fasteners within the driver and passenger front seat belt assemblies could loosen if the access doors are repeatedly and forcefully closed over an extended period of time. Should the fasteners loosen completely, the seat belt may not properly restrain the occupant, which could increase the risk of injury in a crash or sudden stop. Correction: Dealers will replace the fasteners or the seat belt assemblies as necessary.
Recall 201209215,920 units in Canada
Airbag
On certain vehicles, electrical circuitry in the steering wheel assembly may become damaged. As a result, the driver's airbag may not function as intended, causing the instrument panel airbag warning lamp to illuminate. Failure of the driver's airbag to deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will replace the spiral cable assembly.
Recall 2009290437,445 units in Canada
Other
On certain vehicles, the accelerator pedal may become stuck in the wide open position due to an unsecured or incompatible driver's floor mat. A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death. Correction: Dealers will reconfigure the shape of the accelerator pedal. Certain models will also have the shape of the floor underneath the accelerator pedal modified and/or a brake override system installed.
Recall 20050321,271 units in Canada
Brakes
On certain vehicles, the end lock nut (jam nut) of the parking brake operation wire may not have been secured properly to the parking brake assembly bracket due to insufficient torque control during the assembly process. If the vehicle is driven for an extended period in this condition, the lock nut and parking brake cable adjusting nut could potentially come loose. In the worst case, the lock nut may fall off and the adjusting nut can loosen, which may result in excessive free play in the parking brake pedal. This could lead to insufficient parking brake actuation. Correction: Dealers will re-tighten the parking brake lock nut to the proper torque.
Reports where the owner recorded a crash, a fire, an injury or a death.
Hudson, NCCrash
WHEELS
Drivers the problem drunk speeding Hitman killed man do you watch hard no manslaughters still driving just got another traffic ticket and let go again super unfair
NHTSA complaint #11531246 — an unverified report by a vehicle owner.
Hudson, NCCrash
STRUCTURE:BODY
Drivers the problem drunk speeding Hitman killed man do you watch hard no manslaughters still driving just got another traffic ticket and let go again super unfair
NHTSA complaint #11531246 — an unverified report by a vehicle owner.
Hudson, NCCrash
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Drivers the problem drunk speeding Hitman killed man do you watch hard no manslaughters still driving just got another traffic ticket and let go again super unfair
NHTSA complaint #11531246 — an unverified report by a vehicle owner.
Roselle Park, NJFire
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNED A 2005 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT 35 MPH, THE CONTACT WAS SIGNALED THAT THE REAR OF THE VEHICLE WAS EMITTING SMOKE. THE CONTACT PULLED THE VEHICLE TO A SHOULDER LANE AND CONFIRMED THE REAR DRIVER SIDE OF THE VEHICLE WAS EMITTING SMOKE. AS A RESULT, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND IT WAS UNKNOWN IF A POLICE/FIRE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 08/22/17*LJ
NHTSA complaint #10971808 — an unverified report by a vehicle owner.
Nanticoke, PACrash
SUSPENSION
LEAF SPRINGS BROKE AND SEVERED MY BRAKE LINES.WHEN I CONTACTED A MECHANIC I WAS TOLD THIS IS SAFTEY RECALL E02. I WAS NEVER NOTIFIED OF RECALL, I LOST MY BREAKS SMASHED INTO MY GARAGE DOOR. TOYOTA WONT PAY FOR A TOW FOR ME TO GET FIXED. I CANT DRIVE IT TO THE DEALER BECAUSE THE RECALL CAUSED MY LEAF SPRING TO BREAK MY BREAK LINES AND SMASH MY GARAGE DOOR. ITS NOT DRIVABLE
NHTSA complaint #10968734 — an unverified report by a vehicle owner.
at 161,000 milesHumboldt, AZCrash
VEHICLE SPEED CONTROL
I WAS APPROACHING A RED;IGHT IN PHOENIX, A TRUCK WAS IN FRONT OF ME I APPLIED THE BRAKE AND THE ACCELERATOR AMPED UP. THE GUY I REARENDED SAID HE SAW MER CROW HOPPING AS MY TRUCK WAS DOING THIS. I HAD MY FOOT FIRMLY PRESSED ON THE BRAKE AS HARD AS I COULD. I ONLY STOPPED WHEN I REAR ENDED HIM. I WAS ON A CITY STREET IN PHOENIX.
NHTSA complaint #10968182 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Palm Bay, FL
STRUCTURE:BODY
I discovered frame perforation rust, for which Toyota sent letters offering to repair or compensate. I have moved to Florida and the letters didn't forward. So I notified Toyota and they said they would not do anything to help. There was a prior class-action lawsuit about this, which prompted Toyota's action. I have sent Toyota mechanic statements and photos of the rust along with m y nice letter requesting help. They offered that I could get my vehicle inspected at a Toyota dealer, at my expense, which would auto-enter it into their warranty database, repair order # [XXX] which I did this week. I am writing them back again, appealing for their help. In the interim, I am making this report. I will also be notifying the Florida Attorney General's Consumer Protection Division. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11744962 — an unverified report by a vehicle owner.
Hampton, VA
STRUCTURE:BODY
The frame had rust a lot,had one spot was repaired,still have some need fix
NHTSA complaint #11686155 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2005 Toyota Tacoma. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale through OfferUp. At the time of purchase, the vehicle mileage was 139,900. It was later discovered that the mileage on the Title was 339,740.
NHTSA complaint #11682911 — an unverified report by a vehicle owner.
Bayamon, PR
STRUCTURE:BODY
Corrocion en el chasis, el motor se encuentra inclinado
NHTSA complaint #11613313 — an unverified report by a vehicle owner.
Chesterfield, MO
SUSPENSION
The frame is rusting out substantially. The dealer advised me not to drive because the frame could fail at anytime. I have been driving around unaware of the problem. I could have been killed if the framed failed on the highway. There was no warning light. The Vehicle has been into the dealer and no one mentioned the problem until 08/30/2024. The Vehicle has been maintained and garaged. The vehicle is in good condition and has not been in an accident. I called Toyota and was told I was out of luck because the warranty expired even though the frame problem was Toyotas fault. A truck frame should outlast the engine and the body. I plan to keep the truck for 400,00 miles and my finances are very tight. Toyota is penalizing me because the frame didn't rust out sooner and on Toyotas time frame.
NHTSA complaint #11612615 — an unverified report by a vehicle owner.
Brookfield, WI
STRUCTURE:BODY
The frame has failed and is well beyond unsafe for the road due to the amount of rust and decay. The vehicle was part of the 'Corrosion Resistance Compound Application to Vehicle Frame' recall. I will bring the vehicle for inspection ASAP, if requested. There is absolutely nothing safe when a vehicle has a faulty structural issue. When I purchased the vehicle there were step rails and spray painted portions of the frame, the parts you could see. Also, when looking up the vehicle, I didn't see any recall issues at that time and thought it was a good sign. After driving it for 6th months, I started feeling a slight resistance feel when accelerating and turning at the same time. I took it to a mechanic and they delivered the news that the frame was deemed unfit for the roads. I found out that the vehicle was brought in for the recall when it came out and at that time the frame was labeled 'not exchangeable' and a slight bandage was applied to the unsafe defective body component that was sold as 'safe.' I filed a claim with a local dealership and they told me that it was still safe for roads. Right now, the frame clips and portions of the frame are visibly rusting off, visible from solely walking up to the truck. Reaching out to Toyota I am very much hoping that the care for their loyal customers equally matches the product that they produce, superior to the competition. I have owned a Toyota for 10 years and never considered purchasing anything else for life, however, coming to a fair solution on this issue will have a tremendous effect on that statement I know to be true, right now. This truck is in OUTSTANDING condition with VERY little rust to the actually black body of the vehicle and had ONLY 165,000 miles on it. Please don't allow this vehicle to be absent for the roads due to an issue that was already agreed that it needed correcting. Please allow myself to continue to feel that Toyota makes an outstanding product because they care about the customer.
NHTSA complaint #11591663 — an unverified report by a vehicle owner.
at 130,000 milesSouth Plainfield, NJ
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2005 Toyota Tacoma. After a visual inspection of the exterior of the vehicle, the contact observed extreme corrosion on the sub frame. There was no warning light illuminated. The vehicle was taken to the dealer, who confirmed the corrosion of the sub frame and deemed the vehicle unsafe for driving. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 130,000.
NHTSA complaint #11572427 — an unverified report by a vehicle owner.
Sharon, CT
SUSPENSION
Frame failure due to rust. Suspension is detached with springs hitting frame. NOTE: fuel tank partially detached previously due to rusted brackets 3-4 years ago and all components were replaced. Filed NHTSA report at that time however had technical issues completing… Still have photos.
NHTSA complaint #11559705 — an unverified report by a vehicle owner.
Sharon, CT
STRUCTURE:BODY
Frame failure due to rust. Suspension is detached with springs hitting frame. NOTE: fuel tank partially detached previously due to rusted brackets 3-4 years ago and all components were replaced. Filed NHTSA report at that time however had technical issues completing… Still have photos.
NHTSA complaint #11559705 — an unverified report by a vehicle owner.
Las Vegas, NV
STRUCTURE:BODY
Where the motor mount sits the bracket below collapsed into the Frame itself causing the engine to lower
NHTSA complaint #11552354 — an unverified report by a vehicle owner.
at 169,000 milesWaynesville, NC
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2005 Toyota Tacoma. The contact stated while changing the oil and inspecting the vehicle, there was rust on the driver's side frame. The dealer had not been contacted. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that a repair was no longer covered under warranty. The approximate failure mileage was 169,000.
NHTSA complaint #11543358 — an unverified report by a vehicle owner.
Hudson, NCCrash
WHEELS
Drivers the problem drunk speeding Hitman killed man do you watch hard no manslaughters still driving just got another traffic ticket and let go again super unfair
NHTSA complaint #11531246 — an unverified report by a vehicle owner.
Hudson, NCCrash
STRUCTURE:BODY
Drivers the problem drunk speeding Hitman killed man do you watch hard no manslaughters still driving just got another traffic ticket and let go again super unfair
NHTSA complaint #11531246 — an unverified report by a vehicle owner.
Hudson, NCCrash
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Drivers the problem drunk speeding Hitman killed man do you watch hard no manslaughters still driving just got another traffic ticket and let go again super unfair
NHTSA complaint #11531246 — an unverified report by a vehicle owner.
at 250,000 milesLexington, KY
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2005 Toyota Tacoma. The contact stated that while performing an oil change, he noticed excessive corrosion on the subframe of the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure; however, the manufacturer informed the contact that the vehicle was out of warranty. The failure mileage was approximately 250,000.
NHTSA complaint #11525383 — an unverified report by a vehicle owner.
Newark, NJ
STRUCTURE:BODY
hello good afternoon my name is [XXX] I have a Toyota Tacoma 2005 could you help me with some information it has a chassis with holes and rotten. Toyota was changing all chassis that had this defect in 2018 to 2020 at no cost, the first owner didn't know about it and I wasn't even warned. I would like to know if I am entitled to a free chassis exchange? INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11509346 — an unverified report by a vehicle owner.
Newark, NJ
UNKNOWN OR OTHER
Hi, I have a 2005 Toyota Tacoma, the chassis is rusty and has holes in it. I went to complain at Toyota, they said the car didn't have a Recall but neither the first owner nor I had news that I would have to change the car's frame. I would like help to resolve this. all parts under the car are very rusty
NHTSA complaint #11508816 — an unverified report by a vehicle owner.
Newark, NJ
STRUCTURE:BODY
Hi, I have a 2005 Toyota Tacoma, the chassis is rusty and has holes in it. I went to complain at Toyota, they said the car didn't have a Recall but neither the first owner nor I had news that I would have to change the car's frame. I would like help to resolve this. all parts under the car are very rusty
NHTSA complaint #11508816 — an unverified report by a vehicle owner.
Mesa, AZ
POWER TRAIN
In May of 2018, I purchased a 2005 Toyota Tacoma. After arrival of new title, I received a safety recall notice from Toyota in regards to possible abnormal frame rust. I was instructed to take my Tacoma to nearest Toyota dealership for frame inspection. Prior to taking Tacoma in for frame inspection, I scoped the frame myself, and noticed abnormal rust forming throughout both sides of the frame. Therefore, I took my Tacoma to Berge Toyota in Mesa AZ. for further inspection and to have some other repairs done. Upon my arrival to Berge Toyota, l informed the service writer of the repairs that were needed done and showed him the request from Toyota for the frame inspection. My vehicle was taken to a lift, where a brief frame inspection was performed with a flashlight only and I was told the frame was fine, and the rust I had witnessed during my personal inspection was within a standard tolerance of "normal". On September 12, 2022 my frame cracked in a horseshoe formation around the driver side motor mount, causing the engine to shift and sink approx. 3/4" towards the driver side. This frame failure has caused numerous problems to occur, such as the fan to continuously rub against the shroud, abnormal shifting of the transmission, ramping up and down of RPM's, vehicle's steering locks up and cannot be safely driven, leaving me without transportation After detailed inspection was performed on my Tacoma, the horseshoe crack around the motor mount was found and it was determined this was the source of all the problems. I contacted Berge Toyota where I was informed by their service manager that Berge Toyota was not certified to do the frame inspection or repair, and further explained the safety recall had expired and instructed me to contact Toyota to see what could be done. The question I had for the Berge Toyota service manager, was if they were not certified to do the frame inspection, or repair why did they inspect my frame and inform me it was fine, when it wasn't?
NHTSA complaint #11490424 — an unverified report by a vehicle owner.
Mesa, AZ
SUSPENSION
In May of 2018, I purchased a 2005 Toyota Tacoma. After arrival of new title, I received a safety recall notice from Toyota in regards to possible abnormal frame rust. I was instructed to take my Tacoma to nearest Toyota dealership for frame inspection. Prior to taking Tacoma in for frame inspection, I scoped the frame myself, and noticed abnormal rust forming throughout both sides of the frame. Therefore, I took my Tacoma to Berge Toyota in Mesa AZ. for further inspection and to have some other repairs done. Upon my arrival to Berge Toyota, l informed the service writer of the repairs that were needed done and showed him the request from Toyota for the frame inspection. My vehicle was taken to a lift, where a brief frame inspection was performed with a flashlight only and I was told the frame was fine, and the rust I had witnessed during my personal inspection was within a standard tolerance of "normal". On September 12, 2022 my frame cracked in a horseshoe formation around the driver side motor mount, causing the engine to shift and sink approx. 3/4" towards the driver side. This frame failure has caused numerous problems to occur, such as the fan to continuously rub against the shroud, abnormal shifting of the transmission, ramping up and down of RPM's, vehicle's steering locks up and cannot be safely driven, leaving me without transportation After detailed inspection was performed on my Tacoma, the horseshoe crack around the motor mount was found and it was determined this was the source of all the problems. I contacted Berge Toyota where I was informed by their service manager that Berge Toyota was not certified to do the frame inspection or repair, and further explained the safety recall had expired and instructed me to contact Toyota to see what could be done. The question I had for the Berge Toyota service manager, was if they were not certified to do the frame inspection, or repair why did they inspect my frame and inform me it was fine, when it wasn't?
NHTSA complaint #11490424 — an unverified report by a vehicle owner.
Mesa, AZ
ENGINE
In May of 2018, I purchased a 2005 Toyota Tacoma. After arrival of new title, I received a safety recall notice from Toyota in regards to possible abnormal frame rust. I was instructed to take my Tacoma to nearest Toyota dealership for frame inspection. Prior to taking Tacoma in for frame inspection, I scoped the frame myself, and noticed abnormal rust forming throughout both sides of the frame. Therefore, I took my Tacoma to Berge Toyota in Mesa AZ. for further inspection and to have some other repairs done. Upon my arrival to Berge Toyota, l informed the service writer of the repairs that were needed done and showed him the request from Toyota for the frame inspection. My vehicle was taken to a lift, where a brief frame inspection was performed with a flashlight only and I was told the frame was fine, and the rust I had witnessed during my personal inspection was within a standard tolerance of "normal". On September 12, 2022 my frame cracked in a horseshoe formation around the driver side motor mount, causing the engine to shift and sink approx. 3/4" towards the driver side. This frame failure has caused numerous problems to occur, such as the fan to continuously rub against the shroud, abnormal shifting of the transmission, ramping up and down of RPM's, vehicle's steering locks up and cannot be safely driven, leaving me without transportation After detailed inspection was performed on my Tacoma, the horseshoe crack around the motor mount was found and it was determined this was the source of all the problems. I contacted Berge Toyota where I was informed by their service manager that Berge Toyota was not certified to do the frame inspection or repair, and further explained the safety recall had expired and instructed me to contact Toyota to see what could be done. The question I had for the Berge Toyota service manager, was if they were not certified to do the frame inspection, or repair why did they inspect my frame and inform me it was fine, when it wasn't?
NHTSA complaint #11490424 — an unverified report by a vehicle owner.
Lusby, MD
STRUCTURE:BODY
My 2005 Toyota Tacoma had a recall due to potential frame rusting. I brought my Truck to my local Toyota Dealership for the frame inspection as stated in the recall notice I received. The frame did not need to be replaced and at a later date the frame was sealed per Toyota's remedy. In March of 2022 I had an issue with my truck that required the gas tank to be removed. As it turned out there was major rust to the frame that was located behind the gas tank that was never sealed during the original remedy to the frame rusting issue. I contacted Toyota about the issue and was told that the extended warranty for the Issue had expired. I was told to contact the local dealership. In conversation with the dealership I was told there was nothing they can do. I feel that if this issue has happened to my truck, there must be other trucks on the road with the same issue that the owners have no Idea what is happening to their frames that may cause a safety issue should the frame completely fail. My truck is available for inspection. Neither the dealer or Toyota inspected the Issue. I feel Toyota should have had the hindsight to have the dealers remove the gas tank and seal the frame behind the tank.
NHTSA complaint #11484712 — an unverified report by a vehicle owner.
San Jose, CA
SEAT BELTS
The driver side seat belt does not go up and down to adjust position. It is attached to the access door. By not being able to adjust it from going up and down, it makes it hard to strap it into place next to the seat. This may wear out the sides of the seat belt in time. I have not had a Toyota dealer look at it yet. Thanks.
NHTSA complaint #11480034 — an unverified report by a vehicle owner.
Lincoln, NE
UNKNOWN OR OTHER
Rusty Frame Issue Toyota Tacoma had a warranty enchantment program that expired in 01/31/2019 . I took the Tacoma July 18 2022 to the dealership for regular maintenance and they told me “THE TECH NOTICED 2 LARGES HOLES IN THE FRAME WHICH IS GOING TO COMPROMISE THE STRENGTH OF THE FRAME”. When I asked why they didn’t change the frame during the inspection back in 2015 if they knew it was going to be a problem. They refused to give a good answer. I took the Tacoma to the dealership back in 2015 for a frame inspection the nonprofessional inspector chose not change the frame. I contacted Toyota Motor Sales USA and basically was told they couldn’t do anything because the warranty enchantment program already expired. I understand that the warranty enchantment program has expired but I don’t understand how I have full responsibility when I did my part as the customer by taking my Tacoma during the time window of the warranty enchantment program. This is not safe for me, my family of the citizens. I believe there are going to be many more Toyota pickups with this problem.
NHTSA complaint #11476441 — an unverified report by a vehicle owner.
at 170,000 milesNixa, MO
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2005 Toyota Tacoma. The contact stated that while his vehicle was parked, he noticed that the subframe was extremely rusted. The contact noticed a 10-inch crack on the inside driver’s side rear of the vehicle. The vehicle was taken to the dealer dealer and the contact was informed that the subframe needed to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 170,000. Consumer stated rust is the worst near the catalytic converters. It is also bad just in front of the rear tires. It’s a manufacturer flaw where they designed the double wall to where water could get in but not get out and the frame rots from the inside out. This truck was garage kept.
NHTSA complaint #11455547 — an unverified report by a vehicle owner.