Owners have filed 118 complaints
about the 2000 Volkswagen Golf with NHTSA between 2000 and 2014.
The largest single group is the windows, mirrors & wipers.
Across this model's run it ranks 8 of 25 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 79
Against the median year of the Volkswagen Golf. 50 means typical for this
model; 100 means roughly double.
Severity — 35
6.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 34
20% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2000 compares with every other Volkswagen Golf
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Power Window Devices AND Controls
1435.9%
Pads
512.8%
Engine
512.8%
Frontal
410.3%
Sensor/Control Module
37.7%
Fuel Pump
37.7%
Windshield
37.7%
Inflator Module
25.1%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
24.0%
10,000 – 24,999 miles
48.0%
25,000 – 49,999 miles
1020.0%
50,000 – 74,999 miles
2142.0%
75,000 – 99,999 miles
918.0%
100,000 – 149,999 miles
36.0%
150,000+ miles
12.0%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Configuration
Overall
Front
Side
Rollover
2000 Volkswagen Golf 4-DR. w/SAB
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2000peak 9Jun 2014
NHTSA investigations into the 2000 Volkswagen Golf
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP05004Opened 11 Aug 2005Closed 8 Dec 2005ELECTRICAL SYSTEM:IGNITION:MODULE
ENGINE STALLING
BY LETTER RECEIVED ON JUNE 24, 2005, MR. RONALD M. STRICKLAND OF RALEIGH, NC, SUBMITTED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE THE PERFORMANCE OF THE IGNITION COIL PLUGS ON MODEL YEAR (MY) 2000-2003 VOLKSWAGEN JETTA, GOLF AND PASSAT SEDANS.THE PETITIONER ALLEGES THAT HE HAD EXPERIENCED MULTIPLE STALLING EVENTS AS A RESULT OF ONE OR MORE IGNITION COIL PLUGS MALFUNCTIONING ON HIS 2002 VW JETTA SEDAN.AS A RESULT OF THE ENGINE STALLING, THE PETITIONER EXPERIENCED A LOSS OF POWER STEERING AND INCREASED BRAKING EFFORTS WHEN HE PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD TO CONTROL THE...
PE04079Opened 29 Nov 2004Closed 19 Apr 2005FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP LEAKS
THIS INVESTIGATION WAS OPENED ON NOVEMBER 29, 2004, BASED ON FIVE CONSUMER REPORTS ALLEGING FUEL LEAKING FROM THE FUEL PUMP.BY LETTER OF APRIL 14, 2004, VOLKSWAGEN OF AMERICA (VOLKSWAGEN) NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 35,000 GOLF AND GTI VEHICLES MANUFACTURED IN WOLFSBURG GERMANY FOR THE NORTH AMERICAN MARKET.THE RECALLED VEHICLES ARE IN MODEL YEARS 1999 AND 2000 AND ARE EQUIPPED WITH GASOLINE ENGINES.VOLKSWAGEN HAS IDENTIFIED A CONDITION IN WHICH THE FUEL SUPPLY LINE FROM THE FUEL DELIVERY MODULE (PUMP) TO THE FUEL FILTER MAY COME UNDER TENSION. IN THIS CONDITION...
PE04073Opened 19 Oct 2004Closed 16 Dec 2004EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
TURN SIGNAL/HAZARD FLASHER FAILURE
THIS INVESTIGATION WAS OPENED ON OCTOBER 19, 2004, BASED ON NINE REPORTS ON 2000 THROUGH 2001 JETTA AND GTI VEHICLES ALLEGING THAT THE TURN SIGNALS AND OR HAZARD FLASHERS FAIL TO BLINK, OR FLASH.SOME OF THE COMPLAINANTS REPORTED THAT THE LIGHTS WOULD BLINK ONLY A FEW TIMES AND THEN STOP.SEVERAL OF THE COMPLAINANTS REPORTED THAT HAVING THE HAZARD FLASHER SWITCH REPLACED REPAIRED THEIR VEHICLES.BY LETTER OF DECEMBER 13, 2004, VOLKSWAGEN NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 350,000 MODEL YEAR 2000 THROUGH 2002 JETTA, GOLF AND GTI VEHICLES TO REPAIR THE TURN SIGNAL AND HAZAR...
Recalls on the 2000 Volkswagen Golf
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
14E007000
ENGINE AND ENGINE COOLING:ENGINE
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
Risk: A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
09E025000
EXTERIOR LIGHTING:HEADLIGHTS
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
09E012000
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
07V063000
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.
Risk: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
05V154000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH GASOLINE ENGINES AND DOUBLE-LAYER FUEL TANKS, TENSION ON THE FUEL SUPPLY LINE MAY CAUSE THE FUEL PUMP SUPPLY NIPPLE TO CRACK WHICH COULD RESULT IN A LEAK.
Risk: LEAKING FUEL, IN THE PRESENCE OF AN IGNITION SOURCE, MAY CAUSE A FIRE.
ON CERTAIN PASSENGER VEHICLES, THE HAZARD SWITCH AND FLASHER SYSTEM FUNCTION MAY DEGRADE OVER TIME BECAUSE OF DISTORTION AND MATERIAL TRANSFER OF THE CONTACTS OF CERTAIN HAZARD SWITCH RELAYS WHICH OCCURS DUE TO SUBSTANTIALLY INCREASED ELECTRICAL CURRENT LOAD FROM HIGHER WATTAGE TURN SIGNAL BULBS.
Risk: THIS MAY RESULT IN INTERMITTENT OR INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.
02V244000
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." CHILD SEAT ANCHORAGES INSTALLED IN THE VEHICLE'S REAR SEATS MUST BE IDENTIFIED BY MARKINGS, AND THEIR LOCATION AND USE BE DESCRIBED IN THE OWNER'S MANUAL.
Risk: THESE VEHICLES WERE NOT MARKED OR DESCRIBED AS REQUIRED BY THE STANDARD.
00V280000
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
VEHICLE DESCRIPTION: PASSENGER VEHICLES. ONE OF TWO BRACKETS USED TO BOLT THE FRONT SUSPENSION CONTROL ARM IN FRONT OF THE VEHICLE TO THE BODY STRUCTURE MAY NOT HAVE BEEN WELDED SUFFICIENTLY.
Risk: THE CONTROL ARM COULD GRADUALLY LOOSEN AND ULTIMATELY SEPARATE FROM ITS BRACKET IN NORMAL DRIVING WHICH COULD CAUSE THE VEHICLE TO BE DIFFICULT TO CONTROL OR RESULT IN LOSS OF CONTROL. AS THE BRACKET LOOSENS, LOUD METALLIC KNOCKING SOUNDS IN FROM THE VEHICLE WILL BE HEARD.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2006122244,526 units in Canada
Lights And Instruments
On certain Golf, GTI, Jetta, Jetta wagon, New Beetle, New Beetle convertible, Passat and Passat wagon, the brake lamp switch may malfunction. If this happens, the brake lamps could become inoperative; or could come on and stay on, even though the vehicle is parked. Correction: Dealers will replace the brake lamp switch with a newly revised version. This action includes vehicles previously affected by Transport Canada recall 03-184 and 04-075. The switch installed during this prior repair may not function properly. Note: parts available December 2006.
Recall 20051077,709 units in Canada
Fuel System
On certain vehicles equipped with a gasoline engine, fuel supply line tension may cause the fuel pump supply nipple to crack, which could result in a leak. A fuel leak, in the presence of an ignition source, may cause a fire. Correction: Dealers will inspect the fuel supply line for tension, and inspect the fuel pump supply nipple for cracks. If tension is present in the fuel supply line, it will be replaced. If the fuel pump supply nipple is cracked, both the fuel line and the fuel pump will be replaced.
Recall 200443680,752 units in Canada
Electrical
On certain vehicles, the hazard switch and flasher system function may degrade over time because of distortion and material transfer of the contacts of certain hazard switch relays which occurs due to substantially increased electrical current load from higher-wattage turn signal bulbs. The subject vehicles utilize a 27-watt turn signal bulb, instead of the 21-watt bulb used in other VW vehicles, which results in substantially higher current draw through the hazard switch relay. This may result in intermittent or inoperative turn signal and hazard flasher function. Correction: Dealers will replace the hazard switch relay.
Recall 20002142,094 units in Canada
Steering
On certain vehicles, one of two brackets used to bolt the front control arm to the body structure may not have been welded to specifications. Depending on the strength of the weld seams, the control arm could gradually loosen and ultimately separate from its bracket resulting in control difficulty or possible loss of vehicle control. Correction: Vehicles will be inspected and suspect control arms will be replaced.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 93,000 milesGainsville, FL1 injured
STRUCTURE
TL* THE CONTACT OWNS A 2000 VOLKSWAGEN GOLF. THE CONTACT STATED THE MATERIAL THAT WAS USED TO INSULATE THE VEHICLE RELEASED A TOXIC ODOR THAT CAUSED THE CONTACT TO HAVE HEADACHES, AND A RASH. THE MANUFACTURER FILED COMPLAINT 110328029 AND ADVISED HIM TO HAVE THE DEALER DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,909 AND THE CURRENT MILEAGE WAS 94,236.
NHTSA complaint #10416272 — an unverified report by a vehicle owner.
at 101,500 milesMarblehead, MACrash2 injured
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED WHILE DRIVING 30MPH THE VEHICLE REAR ENDED ANOTHER VEHICLE AND THE AIRBAGS FAILED TO DEPLOY. INJURIES WERE SUSTAINED BY THE OCCUPANTS OF BOTH VEHICLES. THE CONTACT WAS WEARING A SEATBELT. THE AIRBAG INDICATOR LIGHTS WERE NOT ILLUMINATED PRIOR TO THE INCIDENT. THERE WAS A POLICE REPORT FILED AT THE SCENE. THE VEHICLE WAS DETERMINED TOTALED BY THE INDEPENDENT REPAIR SHOP.
NHTSA complaint #10157019 — an unverified report by a vehicle owner.
Newbury Park, CAFire
ELECTRICAL SYSTEM:WIRING
AN ELECTRICAL SYSTEM SHORT CAUSED VEHICLE TO CATCH ON FIRE.
NHTSA complaint #10101164 — an unverified report by a vehicle owner.
at 58,080 milesMountville, PA1 injured
AIR BAGS:SIDE/WINDOW
DRIVER'S SEAT SIDE AIRBAG DEPLOYMENT WHEN FAULT CODES ARE SCANNED AND CLEARED. VW APPARENTLY KNOWS ABOUT PROBLEM WITH AIRBAG CONTROL MODULE. TECHNICIAN INJURED WHEN AIRBAG FORCED HIS ARM INTO STEERING WHEEL.
NHTSA complaint #10096100 — an unverified report by a vehicle owner.
Cambridge, MACrash
VEHICLE SPEED CONTROL
DRIVER DEPRESSED ACCELERATOR AFTER LIGHT TURNED GREEN. CAR ACCELERATED OUT OF CONTROL, CRASHED INTO TWO OTHER CARS THEN WENT OVER DITCH.
NHTSA complaint #742183 — an unverified report by a vehicle owner.
Fremont, CACrash
AIR BAGS:FRONTAL
CONSUMER WAS TRAVELING 5-10MPH. ANOTHER VEHICLE RAN A RED LIGHT & THE CONSUMER FRONT END HIT THE OTHER VEHICLE'S PASSENGER SIDE. NONE OF THE AIRBAGS DEPLOYED. LEFT SIDE OF THE CONSUMERS VEHICLE WAS SEVERLY DAMAGED. DEALER HAS TO INSPECT VEHICLE FOR REASON.
NHTSA complaint #870958 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Columbus, OH
VEHICLE SPEED CONTROL
I HAD JUST GOT ON THE FREEWAY ABOUT 5MINS. ON THE CAR SHUT DOWN AND THEN THERE WAS A BACK FIRE THEN I SEEN A SYMBOL OF A CAR WITH A KEY UNDER IT LIT IN THE DASHBOARD, THE CAR WOULD NOT START BACK UP I HAD IT TOWED TO THE HOUSE AND THEN THE CAR STARTED BUT NOW IT HAS A PUTTER NOISE I CHANGED THE SPARK PLUGS THE WIRES AND O2 SENSORS AND IT STILL HAS THE PUTTERING NOISE.
NHTSA complaint #10606059 — an unverified report by a vehicle owner.
Columbus, OH
ENGINE AND ENGINE COOLING
I HAD JUST GOT ON THE FREEWAY ABOUT 5MINS. ON THE CAR SHUT DOWN AND THEN THERE WAS A BACK FIRE THEN I SEEN A SYMBOL OF A CAR WITH A KEY UNDER IT LIT IN THE DASHBOARD, THE CAR WOULD NOT START BACK UP I HAD IT TOWED TO THE HOUSE AND THEN THE CAR STARTED BUT NOW IT HAS A PUTTER NOISE I CHANGED THE SPARK PLUGS THE WIRES AND O2 SENSORS AND IT STILL HAS THE PUTTERING NOISE.
NHTSA complaint #10606059 — an unverified report by a vehicle owner.
SAN Fernando, CA
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2000 VOLKSWAGEN GOLF. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER STATED THAT THE FUEL SYSTEM PUMP NEEDED REPLACING.THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 05V154000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FAILURE AND CURRENT MILEAGES WERE NOT AVAILABLE.
NHTSA complaint #10459952 — an unverified report by a vehicle owner.
at 93,000 milesGainsville, FL1 injured
STRUCTURE
TL* THE CONTACT OWNS A 2000 VOLKSWAGEN GOLF. THE CONTACT STATED THE MATERIAL THAT WAS USED TO INSULATE THE VEHICLE RELEASED A TOXIC ODOR THAT CAUSED THE CONTACT TO HAVE HEADACHES, AND A RASH. THE MANUFACTURER FILED COMPLAINT 110328029 AND ADVISED HIM TO HAVE THE DEALER DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,909 AND THE CURRENT MILEAGE WAS 94,236.
NHTSA complaint #10416272 — an unverified report by a vehicle owner.
at 150,000 milesStormville, NY
POWER TRAIN:MANUAL TRANSMISSION
2000 GOLF GLS. REPLACED CLUTCH IN MARCH 2008 AT 135K MILES. REPLACED CLUTCH FAILED IN NOVEMBER 2009 AFTER 15K MILES ON HIGHWAY! CAR TOWED TO NEAREST VW DEALERSHIP. CLUTCH REPLACED. VW REFUSED TO PAY FOR COST OF REPLACING CLUTCH SAYING NOT COVER UNDER WARRANTY EVEN THOUGH FAILURE ONLY AFTER 15K.
NHTSA complaint #10293090 — an unverified report by a vehicle owner.
at 59,025 milesColumbus, OH
ENGINE AND ENGINE COOLING:COOLING SYSTEM
2000 VW GOLF 2.0L ENGINE; DRIVING TO WORK ON FREEWAY (65-70MPH). HEARD "POP" AND A HISSING NOISE FROM FRONT OF VEHICLE. SLOWED DOWN AND PULLED OVER TO SHOULDER, SAW COOLANT LEAKING. ENGINE WOULD NOT RESTART. TOWED TO DEALERSHIP, FOUND INTERNAL ENGINE DAMAGE TO VALVES AND PISTONS. CAUSE WAS A FAULTY WATER PUMP: VW USES A PLASTIC IMPELLER ON THE WATER PUMPS WHICH FREQUENTLY BREAK AND CAUSE THE ENGINE TO OVERHEAT VERY QUICKLY. AFTER THE DAMAGE, A SIMPLE GOOGLE SEARCH ON VW FORUMS REVEALED NUMEROUS OTHER PEOPLE HAD THE SAME PROBLEM I HAD. THE END RESULT WAS THAT I HAD TO REPLACE THE ENGINE, RADIATOR, TIMING BELT, WATER PUMP ($6000 REPAIR BILL). SADLY, VW PUT IN THE SAME TYPE OF WATER PUMP WITH THE PLASTIC IMPELLER, SO I HAVE LITTLE CONFIDENCE THAT IT WILL LAST LONGER THAN ANOTHER 60000 MILES. I WOULD HAVE CHANGED IT WITH THE TIMING BELT, BUT VW SAYS THE BELT IS NOT DUE TO BE REPLACED ON THIS VEHICLE UNTIL 105,000 MILES (JUST OUTSIDE THE 100,000 MILE WARRANTY, CONVENIENTLY!) CAR HAD ONLY 60,000 MILES ON IT, VW CLAIMS IT IS NOT COVERED UNDER WARRANTY DUE TO AGE OF VEHICLE.
NHTSA complaint #10283481 — an unverified report by a vehicle owner.
at 59,025 milesColumbus, OH
ENGINE AND ENGINE COOLING
2000 VW GOLF 2.0L ENGINE; DRIVING TO WORK ON FREEWAY (65-70MPH). HEARD "POP" AND A HISSING NOISE FROM FRONT OF VEHICLE. SLOWED DOWN AND PULLED OVER TO SHOULDER, SAW COOLANT LEAKING. ENGINE WOULD NOT RESTART. TOWED TO DEALERSHIP, FOUND INTERNAL ENGINE DAMAGE TO VALVES AND PISTONS. CAUSE WAS A FAULTY WATER PUMP: VW USES A PLASTIC IMPELLER ON THE WATER PUMPS WHICH FREQUENTLY BREAK AND CAUSE THE ENGINE TO OVERHEAT VERY QUICKLY. AFTER THE DAMAGE, A SIMPLE GOOGLE SEARCH ON VW FORUMS REVEALED NUMEROUS OTHER PEOPLE HAD THE SAME PROBLEM I HAD. THE END RESULT WAS THAT I HAD TO REPLACE THE ENGINE, RADIATOR, TIMING BELT, WATER PUMP ($6000 REPAIR BILL). SADLY, VW PUT IN THE SAME TYPE OF WATER PUMP WITH THE PLASTIC IMPELLER, SO I HAVE LITTLE CONFIDENCE THAT IT WILL LAST LONGER THAN ANOTHER 60000 MILES. I WOULD HAVE CHANGED IT WITH THE TIMING BELT, BUT VW SAYS THE BELT IS NOT DUE TO BE REPLACED ON THIS VEHICLE UNTIL 105,000 MILES (JUST OUTSIDE THE 100,000 MILE WARRANTY, CONVENIENTLY!) CAR HAD ONLY 60,000 MILES ON IT, VW CLAIMS IT IS NOT COVERED UNDER WARRANTY DUE TO AGE OF VEHICLE.
NHTSA complaint #10283481 — an unverified report by a vehicle owner.
at 85,000 milesRock Hill, SC
SERVICE BRAKES, HYDRAULIC
THE ABS PUMP & MODULE ARE DEFECTIVE. SUPPOSEDLY, A SHORT ON THE CIRCUIT BOARD CAUSES THIS MALFUNCTION AND NOW ABS AND ASR ARE NOT FUNCTIONING. REGULAR BRAKES ARE STILL WORKING. THIS SYSTEM PROBLEM SEEMS TO BE COMMON WITH VW AND IS A SAFETY ISSUE.
NHTSA complaint #10278059 — an unverified report by a vehicle owner.
at 85,000 milesHicksville, NY
FUEL SYSTEM, GASOLINE
ERROR CODE P1128. MANY OF THE VW 2.0 ENGINES GET IT AND END UP CHANGING MANY PARTS. THEN AFTER THEY CHANGE THE WHOLE INTAKE DOES THE PROBLEM GO AWAY. SOMETHING SHOULD BE DONE ABOUT THIS BECAUSE THIS ISN'T POOR DRIVING OR POOR CARE FOR A CAR ITS POOR QUALITY. I SHOULD NOT HAVE TO SPEND 1500 TO REPLACE SUCH A THING ON A VEHICLE THAT'S KNOWN TO LAST FOREVER.
NHTSA complaint #10261520 — an unverified report by a vehicle owner.
at 79,500 milesAtlanta, GA
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2000 VOLKSWAGEN GOLF. THE CONTACT HEARD A SINGLE KNOCKING SOUND UNDER THE HOOD WHEN THE BRAKE PEDAL WAS DEPRESSED. THE NOISE BECAME MORE FREQUENT AND THE VEHICLE WAS TAKEN TO A REPAIR SHOP. SHE WAS INFORMED OF NHTSA CAMPAIGN ID NUMBER 00V280000 (SUSPENSION:FRONT:CONTROL ARM:UPPER ARM). THE DEALER WAS NOTIFIED AND KEPT THE VEHICLE FOR TWO DAYS. THE CONTACT IS CURRENTLY WAITING FOR A CALL BACK FROM THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 79,500.
NHTSA complaint #10245694 — an unverified report by a vehicle owner.
at 67,000 milesWesterlo, NY
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2000 VOLKSWAGEN GOLF. WHEN THE CONTACT PLACES FUEL INTO THE FUEL TANK, GASOLINE FLOWS BACK OUT. THE DEALER CLEANED THE OVERFLOW FUEL HOSE, BUT GASOLINE CONTINUES TO POUR OUT. THE DEALER ADVISED HER TO PLACE LESS FUEL INTO THE TANK. THE MANUFACTURER STATED THAT THE DEALER WAS RESPONSIBLE FOR CORRECTING THE FAILURE. THE FAILURE MILEAGE WAS 67,000 AND CURRENT MILEAGE WAS 68,472. UPDATED 09/29/08. *LJ THE CONSUMER STATED NO ONE WAS WILLING TO RESEARCH WHY THE FUEL SHUT FAILED. UPDATED 09/29/08.
NHTSA complaint #10240958 — an unverified report by a vehicle owner.
at 90,000 milesSeattle, WA
LATCHES/LOCKS/LINKAGES
WE OWN A VW GOLF . WE HAVE AN 18 MONTH OLD. WHEN MY WIFE STOPS DRIVING HER CAR AND GETS OUT OF THE CAR AND CLOSES THE DRIVER'S DOOR THE CAR WILL AUTOMATICALLY LOCK ABOUT TWO THIRDS OF THE TIME. THIS HAPPENS WHETHER HER KEYS ARE IN THE IGNITION OR NOT. IF HER KEYS ARE IN THE IGNITION AND SHE CLOSES HER DOOR OR IT HAPPENS TO CLOSE WITH HER KEYS IN THE IGNITION AND OUR SON IN THE CAR THIS CAUSES A VERY DANGEROUS SITUATION. HER CAR IS NOT SUPPOSED TO AUTOMATICALLY LOCK AS IT DOES - IT IS SOME KIND OF AN ELECTRONIC MALFUNCTION.
NHTSA complaint #10237277 — an unverified report by a vehicle owner.
at 100,900 milesSomerville, MA
AIR BAGS
I OWN A 2000 VW GOLF WHICH I PURCHASED BRAND NEW FROM A VW DEALER. IN JANUARY OF 2007 I HAD TO REPLACE THE DRIVER SIDE SEAT AIRBAG AND WIRING HARNESS FOR A COST A LITTLE OVER $600. ON 7/14/2008 MY AIRBAG LIGHT CAME ON AGAIN. I NEED TO HAVE THE MAIN DRIVER SIDE AIR BAG AND WIRING HARNESS REPLACED. MY CAR HAS NEVER BEEN IN AN ACCIDENT, YET THIS IS THE SECOND AIRBAG I'VE REPLACED. I WAS TOLD BY THE DEALERSHIP, IF I DO NOT REPLACE THE AIRBAG, IT MAY NOT DEPLOY IF I AM IN AN ACCIDENT, OR IT COULD DEPLOY WHEN I AM JUST DRIVING DOWN THE ROAD. I FEEL AS THOUGH AN AIRBAG SHOULD LAST THE LIFETIME OF THE VEHICLE, OR ONLY NEED TO BE REPLACED WHEN IT IS ACTUALLY DEPLOYED.
NHTSA complaint #10234408 — an unverified report by a vehicle owner.
at 129,306 milesRiverside, CA
TIRES
CAR WAS HARD PULLING TO RIGHT SIDE DUE TO CRACKED TIRE ON RIGHT SIDE FRONT, THIS IS THE THIRD FAILURE ON THIS SET OF TIRES THEY HAVE LESS THEN 4,000 MILES ON. ALL TIRES CRACKED ON SAME PLACE ON THE OUTER EDGE AIR LOSS IS FAST. 1ST CRACK WAS RIGHT REAR TIRE ( I DID THINK THAT I RUN OVER SOMETHING I GOT NEW TIRE DIFFERENT MANUFACTURER AS THEY DID NOT HAVE SAME TIRE AND I DO NOT LIKE FIXED TIRES) 2ND CRACK WAS ON LEFT REAR TIRE ABOUT WEEK LATER I DID TRY TO HAVE IT FIX BUT WAS TOLD AND SHOWED THAT TIRE JUST KEPT ON CRACKING MORE 3RD CRANK HAPPEN MONTH LATER RIGHT FRONT TIRE. ALL CRACKS ARE ON SAME PLACE OUTER EDGE TIRES ARE ULTRA HP MADE BY REPUBLIC.
NHTSA complaint #10228339 — an unverified report by a vehicle owner.
Eagle River, AK
TIRES:SIDEWALL
DRIVING ON THE HWY ,65 MPH THE FRONT RIGHT TIRE BLEW OUT ON THE SIDE WALL.
NHTSA complaint #10208089 — an unverified report by a vehicle owner.
at 61,654 milesSarasota, FL
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
2000 VW GOLF GLS. AIRBAG LIGHT ON DASH DIAGNOSED BY VW AS AN OPEN CIRCUIT - PASSENGER SIDE. AIR BAGS NEVER DEPLOYED, NEVER CRASHED. VW WANTED $500 FOR REPAIRS. NUMEROUS SIMILAR INCIDENTS REPORTED BY VW OWNERS INVOLVING RANGE OF AIR BAG SYSTEM FAILURES, SPURIOUS DEPLOYMENTS, ETC. VW CHARGED ME $45 FOR THE DIAGNOSIS.
NHTSA complaint #10186120 — an unverified report by a vehicle owner.
at 99,000 milesBothell, WA
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
2000 VW GOLF. THE AIRBAG LIGHT IS STUCK ON. THERE IS NO WAY FOR ME TO KNOW IF THE BAG WILL DEPLOY OR NOT. IN ORDER FOR THE DEALER TO LOOK AT IT IT WOULD COST ME $100 FOR THE DIAGNOSTIC TEST AND BETWEEN $500 AND $700 TO FIX THE PROBLEM. THEY ALSO TOLD ME THERE IS NO GUARANTEE THAT THEY WILL FIX THE PROBLEM. SO AFTER I PAY $500 OR $600 THEY STILL WONT GUARANTEE THE BAGS ARE SAFE. HOW DO I GO ABOUT FIGURING THIS OUT. IT SEEMS LIKE A VERY BIG SAFETY ISSUE FOR THE MANUFACTURE OF VOLKSWAGENS AND TO PUT ME AND MY FAMILY IN DANGER IS UNACCEPTABLE. DO I PAY THE MONEY AND JUST HOPE IT IS FIXED? NO ACCIDENTS YET BUT WHAT IF. I NO LONGER TRUST THE ABILITY OF THE CARS SAFETY. THIS IS MY COMPLAINT. I FEEL I WAS SOLD A CAR AND NOW THE SAFETY FEATURES OF THE CAR HAVE BECOME COMPROMISED. HELP!
NHTSA complaint #10183346 — an unverified report by a vehicle owner.
at 55,000 milesOakland, CA
UNKNOWN OR OTHER
EVERYTIME IT RAINS, I GET AN INCH OR TWO OF WATER IN MY PASSENGER SIDE FRONT AND REAR FOOT WELL OF MY 2000 VW GOLF. IT BEGAN LAST RAINY SEASON WITH A LARGE RAIN EVENT. SINCE THEN, IT HAS HAPPENED WITH EVERY RAIN EVENT.
NHTSA complaint #10182404 — an unverified report by a vehicle owner.
at 81,500 milesTroy, MI
ELECTRICAL SYSTEM
1. THIS FAILURE IS A RANDOM SHUTTING OFF OF THE ENGINE WHEN THE VEHICLE IS BEING DRIVEN. 2. ENGINE SHUTS OFF WITHOUT ANY WARNINGS. THIS HAS OCCURRED WHEN THE ENGINE WAS IDLING AS WELL AS WHEN I AM TRAVELING AT 65 MPH ON A HIGHWAY. ENGINE SHUTTING OFF WHEN TRAVELING ON A HIGHWAY IS A GRAVE SAFETY CONCERN AS DRIVERS FOLLOWING ARE NOT EXPECTING SUCH A SHARP DECELERATION FROM MY VEHICLE. 3. THE FAILURE HAS NOT BEEN CORRECTED YET. THE VEHICLE WAS TAKEN TO A VW DEALER BUT THE WERE UNABLE TO PINPOINT A SOLUTION. MY OWN RESEARCH ON THE INTERNET LED ME TO A FAILURE OF AN ELECTRIC RELAY SWITCH. I WILL PROCEED TO CHANGE THE RELAY IN QUESTION (RELAY 109)
NHTSA complaint #10173916 — an unverified report by a vehicle owner.
at 60,000 milesLexington, MA
SEAT BELTS:REAR/OTHER
THE FIRST TIME THE MIDDLE REAR SEAT BELT WAS USED IT GOT JAMMED IN THE OUT POSITION AND WOULD NOT RETRACT. THIS WAS IN OCTOBER OF 2005. PULLING HARD SEVERAL TIMES RELEASED IT SO THAT IT WOULD RETRACT BACK INTO THE SEAT. IN JULY OF 2006 THE SEAT BELT GOT STUCK AGAIN BUT THIS TIME AFTER THE REAR SEAT WAS LOWERED. THE JAMMED SEAT BELT IS PREVENTING THE RETURNING THE REAR SEAT BACK TO AN UPRIGHT POSITION. THESE ARE THE ONLY TIMES THAT THIS SEAT BELT HAS BEEN USED SINCE PURCHASE. VW REFUSES TO ADMIT THAT THE PART WAS DEFECTIVE FROM THE START. SINCE IT GOT JAMMED ON THE FIRST ATTEMPT TO USE IT, I SAY IT WAS DEFECTIVE. NOW THE SAFETY BELT IS STILL JAMMED AND I CAN'T RAISE THE REAR SEAT.
NHTSA complaint #10169318 — an unverified report by a vehicle owner.
at 86,000 milesLAS Vegas, NV
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
BRAKE LIGHT SWITCH FAILED. LUCKILY A KIND DRIVER BROUGHT TO MY ATTENTION. REPLACED WITH NEW ONE AND IT FAILED AGAIN! GOING ON MY THIRD SWITCH!
NHTSA complaint #10168962 — an unverified report by a vehicle owner.
at 32,000 milesNovato, CA
STRUCTURE
DT*: THE CONTACT STATED WHILE ENTERING THE VEHICLE, THE GRAB BAR SCREWS LOOSENED AND THE GRAB BAR FELL OFF IN THE PASSENGER'S HAND. THE GRAB BAR WAS ALWAYS USED TO POSITION THE PASSENGER GETTING INTO THE VEHICLE OR IN TURNS. THE VEHICLE WAS TAKEN TO THE DEALERSHIP THAT DETERMINED THE GRAB BAR SHOULD BE REPLACED.
NHTSA complaint #10168785 — an unverified report by a vehicle owner.
OAK Hill, VA
EXTERIOR LIGHTING:HEADLIGHTS
RIGHT FRONT HEADLIGHT REPEATEDLY BURNS OUT (APPROX 3 TIMES IN 1 YEAR).
NHTSA complaint #10168186 — an unverified report by a vehicle owner.
at 38,247 milesSalem, OR
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
AIR BAG LIGHT CAME ON SO I TOOK THE CAR IN FOR SERVICE AT 38247 MILES. THE NOTES ON THE VOLKSWAGEN SERVICE INVOICE STATED: "TESTED MODULE RESPONSE AND WIRING. ALL OK PERFORMED GUIDED FAULT FINDING. DETERMINED THAT THE AIRBAG IN THE DRIVERS SEAT NEEDED TO BE REPLACED. ESTIMATE $443.43". I ASKED THEM TO EXPLAIN WHY THE AIRBAG HAD TO BE REPLACED. RESPONSE: "A WIRE GOT TO HOT AND FRIED A COMPONENT IN THE AIR BAG." THEN I ASKED HOW A "HOT WIRE" WAS NOT A MANUFACTURE DEFECT AND WHY IT WASN'T COVERED BY THE WARRANTY. RESPONSE: "IT JUST ISN'T COVERED AND IT'S NOT OUR FAULT". THE END RESULT WAS THEY DIDN'T WANT TO FIX THE PROBLEM WITH OUT CHARGING ME THE FULL PRICE, THE BEST THEY COULD DO WAS CHARGE ME HALF PRICE ON THE LABOR TO FIND THE PROBLEM.
NHTSA complaint #10166687 — an unverified report by a vehicle owner.
at 101,500 milesMarblehead, MACrash2 injured
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED WHILE DRIVING 30MPH THE VEHICLE REAR ENDED ANOTHER VEHICLE AND THE AIRBAGS FAILED TO DEPLOY. INJURIES WERE SUSTAINED BY THE OCCUPANTS OF BOTH VEHICLES. THE CONTACT WAS WEARING A SEATBELT. THE AIRBAG INDICATOR LIGHTS WERE NOT ILLUMINATED PRIOR TO THE INCIDENT. THERE WAS A POLICE REPORT FILED AT THE SCENE. THE VEHICLE WAS DETERMINED TOTALED BY THE INDEPENDENT REPAIR SHOP.
NHTSA complaint #10157019 — an unverified report by a vehicle owner.