Owners have filed 32 complaints
about the 2003 Volkswagen Golf with NHTSA between 2003 and 2022.
The largest single group is the airbags.
Across this model's run it ranks 17 of 25 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 21
Against the median year of the Volkswagen Golf. 50 means typical for this
model; 100 means roughly double.
Severity — 100
34.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 43
25% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2003 compares with every other Volkswagen Golf
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
14.2%
10,000 – 24,999 miles
416.7%
25,000 – 49,999 miles
312.5%
50,000 – 74,999 miles
416.7%
75,000 – 99,999 miles
312.5%
100,000 – 149,999 miles
416.7%
150,000+ miles
520.8%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Configuration
Overall
Front
Side
Rollover
2003 Volkswagen Golf 4-DR. w/SAB
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2003peak 3Oct 2022
NHTSA investigations into the 2003 Volkswagen Golf
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP05004Opened 11 Aug 2005Closed 8 Dec 2005ELECTRICAL SYSTEM:IGNITION:MODULE
ENGINE STALLING
BY LETTER RECEIVED ON JUNE 24, 2005, MR. RONALD M. STRICKLAND OF RALEIGH, NC, SUBMITTED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE THE PERFORMANCE OF THE IGNITION COIL PLUGS ON MODEL YEAR (MY) 2000-2003 VOLKSWAGEN JETTA, GOLF AND PASSAT SEDANS.THE PETITIONER ALLEGES THAT HE HAD EXPERIENCED MULTIPLE STALLING EVENTS AS A RESULT OF ONE OR MORE IGNITION COIL PLUGS MALFUNCTIONING ON HIS 2002 VW JETTA SEDAN.AS A RESULT OF THE ENGINE STALLING, THE PETITIONER EXPERIENCED A LOSS OF POWER STEERING AND INCREASED BRAKING EFFORTS WHEN HE PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD TO CONTROL THE...
PE04081Opened 16 Dec 2004Closed 1 Apr 2005AIR BAGS:SIDE/WINDOW
INADVERTENT SIDE-AIRBAG DEPLOYMENT
THE SUBJECT VEHICLES ARE EQUIPPED WITH SIDE-THORAX AND SIDE-HEAD CURTAIN AIRBAGS TO PROTECT THE FRONT AND REAR OUTBOARD OCCUPANTS IN A SIDE-IMPACT CRASH.THIS INVESTIGATION IDENTIFIED A TOTAL OF 499 REPORTS (482 OWNERS REPORTS AND 17 WARRANTY CLAIMS).THE CRASH SENSING SYSTEM?S ALGORITHM MAY RECOGNIZE CERTAIN NON-CRASH IMPACTS (WHEEL, TIRE AND UNDERCARRIAGE IMPACTS) AS DEPLOYABLE EVENTS.THE 97 ALLEGED INJURIES WERE MINOR IN NATURE AND CONSIST OF ABRASIONS, BRUISES, EAR RINGING AND HEADACHES.THERE WAS NO ALLEGED LOSS OF CONTROL CRASH AS A RESULT OF SIDE-AIRBAG DEPLOYMENT.ODI ALSO OBTAINED COUNTS...
Recalls on the 2003 Volkswagen Golf
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
18V406000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2003 Volkswagen Passat sedan, Jetta, Jetta wagon, Golf, EuroVan, EuroVan Camper Van and EuroVan Chassis vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the driver or other occupants resulting in serious injury or death.
14E007000
ENGINE AND ENGINE COOLING:ENGINE
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
Risk: A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
09E025000
EXTERIOR LIGHTING:HEADLIGHTS
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
09E012000
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
07E023000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
Risk: LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
07V063000
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.
Risk: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2018316368 units in Canada
Airbag
On certain vehicles, the driver frontal airbag could explode if the vehicle is involved in a collision that warrants an airbag deployment. If this occurs, sharp metal fragments could be propelled toward vehicle occupants, which would increase the risk of injury. Correction: Dealers will replace the driver frontal airbag inflator.
Recall 2006122244,526 units in Canada
Lights And Instruments
On certain Golf, GTI, Jetta, Jetta wagon, New Beetle, New Beetle convertible, Passat and Passat wagon, the brake lamp switch may malfunction. If this happens, the brake lamps could become inoperative; or could come on and stay on, even though the vehicle is parked. Correction: Dealers will replace the brake lamp switch with a newly revised version. This action includes vehicles previously affected by Transport Canada recall 03-184 and 04-075. The switch installed during this prior repair may not function properly. Note: parts available December 2006.
Recall 2005012108,501 units in Canada
Seats And Restraints
Certain vehicles equipped with the comfort seats option may have a seat heater element that can malfunction when the ignition switch is in the "ON" position and the seat heater switch is also "ON". If this happened, the seated occupant may experience excessive heat in this location. The heating mat could damage, or melt a small hole in the seat. If this were to occur, an electrical/melting smell or small amount of smoke would be noticeable. In some cases, the small hole in the seat could damage the seated occupant's clothing. In rare instances, this could lead to a minor or superficial skin injury. Correction: Dealers will modify the driver's seat heater by installing an electrical repair kit and will install a new passenger side seat heater switch.
Reports where the owner recorded a crash, a fire, an injury or a death.
Broomfield, COFire
UNKNOWN OR OTHER
The car just started on fire while I was driving and nearly killed me and my boyfriend lucky someone was honking and flagging down and when we tried stopping the car wouldn't brake and we had to jump out when it was still rolling. We were bout to get on the high way lucky someone stopped us be we did so.
NHTSA complaint #11491001 — an unverified report by a vehicle owner.
at 230,000 milesPine Hill, NYFire
POWER TRAIN
I HAD THE HATCH OPEN ON MY GOLF AND STARTED TO SMELL AN ELECTRICAL FIRE. I SEEN SMOKE COMING FROM THE CARGO LIGHT AND WHEN I OPENED THE TAILLIGHT ACCESS PANEL THERE WAS A SMALL FIRE THAT I IMMEDIATLEY PUT OUT. THANKFULLY I CAUGHT IT IN TIME AND DIDN'T CLOSE THE HATCH AND WALK AWAY. IT COULD HAVE BEEN MUCH WORSE. I HAVE PICTURES I CAN SEND UPON REQUEST.
NHTSA complaint #10720952 — an unverified report by a vehicle owner.
at 130,000 milesTorrington, CT1 injured
AIR BAGS
MY SON WAS PARKING HIS CAR AT A STATE PARK AND DRIVING LESS THAN 2 MILES A HOUR WHEN THE PASSENGER AIRBAGS DEPLOYED. SEVERAL PEOPLE HEARD THE LOUD SOUND AND RAN OVER TO SEE IF ANYONE WAS HURT. HIS GIRLFRIEND'S ARM BECAME RED, WITH A RASH AND SWOLLEN. THE SEAT AND HEADLINER ARE NOW DAMAGED, AND IT WOULD COST MORE TO REPLACE THE AIRBAGS, SEAT AND HEADLINER THAN THE CAR IS WORTH. THE INSURANCE CO WILL NOT COVER THE COST BECAUSE THERE WAS NO ACCIDENT. NOW, HE WILL NEED TO PURCHASE ANOTHER VEHICLE. THERE HAVE BEEN AT LEAST 107 REPORTED COMPLAINTS REGARDING AIRBAGS FOR 2001-2003 VW GOLF AND JETTA. IF MY SON HAD BEEN DRIVING ON A MAIN ROAD OR HIGHWAY, THIS INCIDENT COULD HAVE CAUSED AN ACCIDENT. THERE SHOULD BE A RECALL ON THE AIRBAGS BEFORE SOMEONE GETS SERIOUSLY HURT, IF THAT HASN'T ALREADY OCCURRED.
NHTSA complaint #10720998 — an unverified report by a vehicle owner.
at 230,000 milesPine Hill, NYFire
ELECTRICAL SYSTEM
I HAD THE HATCH OPEN ON MY GOLF AND STARTED TO SMELL AN ELECTRICAL FIRE. I SEEN SMOKE COMING FROM THE CARGO LIGHT AND WHEN I OPENED THE TAILLIGHT ACCESS PANEL THERE WAS A SMALL FIRE THAT I IMMEDIATLEY PUT OUT. THANKFULLY I CAUGHT IT IN TIME AND DIDN'T CLOSE THE HATCH AND WALK AWAY. IT COULD HAVE BEEN MUCH WORSE. I HAVE PICTURES I CAN SEND UPON REQUEST.
NHTSA complaint #10720952 — an unverified report by a vehicle owner.
at 88,000 milesMenlo Park, CAFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN GOLF. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT NOTICED THAT THE AIR CONDITIONER, WINDSHIELD WIPERS AND HEADLIGHTS BECAME INOPERABLE, AS WELL AS THE TURN SIGNALS. THE CONTACT PERFORMED REPAIRS TO THE VEHICLE HIMSELF AND REPLACED THE IGNITION SWITCH. THE CONTACT DETECTED THE IGNITION CONNECTOR HOUSING HAD OVERHEATED WHICH CAUSED THE PLASTIC TO MELT. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. UPDATED 09/27/11*LJ UPDATED 2/23/12
NHTSA complaint #10421190 — an unverified report by a vehicle owner.
at 43,000 milesColumbus, OHFire
SEATS
1) I TURNED ON MY HEATED SEATS FOR THE FIRST TIME SINCE LAST SPRING. 2) ONCE THE SEAT WAS ON FOR LESS THAN 30 SECONDS I FELT A SHARP PAIN IN MY BUTTOCKS AND FELT THE SEAT. THE SEAT WAS VERY HOT AND I TURNED OFF THE HEATED SEAT. THE HEATED SEAT GOT SO HOT IT MELTED A PIECE IN THE SEAT. THE CAR SMELLED LIKE THERE WAS A FIRE IN IT, LIKE WIRES BURNING. I PULLED OVER TO MAKE SURE THE CAR WASN'T ON FIRE. 3) THE HEATED SEAT HAD BEEN RECALLED BY VW AND WAS FIXED IN 2005. THIS WAS THE "FIXED" PART THAT BURNT. I TOOK THE CAR TO THE DEALERSHIP WHERE THE CAR WAS PURCHASED AND THE RECALL WAS FIXED BEFORE. AFTER TAKING MY CAR TO THE SHOP THEY SAID THAT THE SEAT LITERALLY FLAMED UP AND NEEDED TO BE REPLACED AS IT WASN'T SAFE. THEY STATED THAT I STILL NEEDED TO PAY 25% OF THE LABOR AND PARTS BECAUSE THE RECALL HAD EXPIRED AND THE "FIXED" PART WAS NO LONGER UNDER WARRANTY. VW PAID FOR 65% AND THE DEALERSHIP PAID 10%.
NHTSA complaint #10250340 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Broomfield, COFire
UNKNOWN OR OTHER
The car just started on fire while I was driving and nearly killed me and my boyfriend lucky someone was honking and flagging down and when we tried stopping the car wouldn't brake and we had to jump out when it was still rolling. We were bout to get on the high way lucky someone stopped us be we did so.
NHTSA complaint #11491001 — an unverified report by a vehicle owner.
at 123,000 milesSAN Jose, CA
AIR BAGS
THE AIRBAG CONTROL MODULE HAS FAILED AND NEEDS TO BE REPLACED. WITHOUT IT, THERE IS NO GUARANTEE THAT THE AIRBAGS WILL FUNCTION PROPERLY, IF AT ALL, IN THE EVENT OF AN ACCIDENT. VOLKSWAGEN REFUSES TO EVEN HELP WITH THE OVER $1,000.00 REPAIR COST. (THE AIRBAG WARNING LIGHT CAME ON, SO THE VEHICLE WAS TAKEN IN FOR DIAGNOSTICS.)
NHTSA complaint #10950400 — an unverified report by a vehicle owner.
at 123,000 milesSAN Jose, CA
UNKNOWN OR OTHER
THE AIRBAG CONTROL MODULE HAS FAILED AND NEEDS TO BE REPLACED. WITHOUT IT, THERE IS NO GUARANTEE THAT THE AIRBAGS WILL FUNCTION PROPERLY, IF AT ALL, IN THE EVENT OF AN ACCIDENT. VOLKSWAGEN REFUSES TO EVEN HELP WITH THE OVER $1,000.00 REPAIR COST. (THE AIRBAG WARNING LIGHT CAME ON, SO THE VEHICLE WAS TAKEN IN FOR DIAGNOSTICS.)
NHTSA complaint #10950400 — an unverified report by a vehicle owner.
at 230,000 milesPine Hill, NYFire
POWER TRAIN
I HAD THE HATCH OPEN ON MY GOLF AND STARTED TO SMELL AN ELECTRICAL FIRE. I SEEN SMOKE COMING FROM THE CARGO LIGHT AND WHEN I OPENED THE TAILLIGHT ACCESS PANEL THERE WAS A SMALL FIRE THAT I IMMEDIATLEY PUT OUT. THANKFULLY I CAUGHT IT IN TIME AND DIDN'T CLOSE THE HATCH AND WALK AWAY. IT COULD HAVE BEEN MUCH WORSE. I HAVE PICTURES I CAN SEND UPON REQUEST.
NHTSA complaint #10720952 — an unverified report by a vehicle owner.
at 130,000 milesTorrington, CT1 injured
AIR BAGS
MY SON WAS PARKING HIS CAR AT A STATE PARK AND DRIVING LESS THAN 2 MILES A HOUR WHEN THE PASSENGER AIRBAGS DEPLOYED. SEVERAL PEOPLE HEARD THE LOUD SOUND AND RAN OVER TO SEE IF ANYONE WAS HURT. HIS GIRLFRIEND'S ARM BECAME RED, WITH A RASH AND SWOLLEN. THE SEAT AND HEADLINER ARE NOW DAMAGED, AND IT WOULD COST MORE TO REPLACE THE AIRBAGS, SEAT AND HEADLINER THAN THE CAR IS WORTH. THE INSURANCE CO WILL NOT COVER THE COST BECAUSE THERE WAS NO ACCIDENT. NOW, HE WILL NEED TO PURCHASE ANOTHER VEHICLE. THERE HAVE BEEN AT LEAST 107 REPORTED COMPLAINTS REGARDING AIRBAGS FOR 2001-2003 VW GOLF AND JETTA. IF MY SON HAD BEEN DRIVING ON A MAIN ROAD OR HIGHWAY, THIS INCIDENT COULD HAVE CAUSED AN ACCIDENT. THERE SHOULD BE A RECALL ON THE AIRBAGS BEFORE SOMEONE GETS SERIOUSLY HURT, IF THAT HASN'T ALREADY OCCURRED.
NHTSA complaint #10720998 — an unverified report by a vehicle owner.
at 230,000 milesPine Hill, NYFire
ELECTRICAL SYSTEM
I HAD THE HATCH OPEN ON MY GOLF AND STARTED TO SMELL AN ELECTRICAL FIRE. I SEEN SMOKE COMING FROM THE CARGO LIGHT AND WHEN I OPENED THE TAILLIGHT ACCESS PANEL THERE WAS A SMALL FIRE THAT I IMMEDIATLEY PUT OUT. THANKFULLY I CAUGHT IT IN TIME AND DIDN'T CLOSE THE HATCH AND WALK AWAY. IT COULD HAVE BEEN MUCH WORSE. I HAVE PICTURES I CAN SEND UPON REQUEST.
NHTSA complaint #10720952 — an unverified report by a vehicle owner.
Everett, WA
SEAT BELTS
DITTO ON THE "NHTSA ID NUMBER: 10252376". MY 2003 BASE MODEL GOLF'S AIRBAGS WERE TURNED OFF (AIRBAG LIGHT ON), AND THE ISSUE WAS ONE OF THE 3 SENSORS IN THE DRIVER'S SEATBELT LATCH STOPPED WORKING. IT'S BEEN MANY YEARS AGO (I BOUGHT IT NEW), AND I DON'T REMEMBER WHAT YEAR THAT WAS, BUT I DID CONTACT VW ON THIS, AND BELIEVE I ALSO SENT AN E-MAIL TO BOTH NHTSA & IIHS ON THIS. THIS IS AN INEXCUSABLE DESIGN (GM IS HAVING A SIMILAR ISSUE WITH ITS IGNITION SWITCH & AIRBAGS BEING TURNED OFF). THE SEATBELT LATCH WAS REPLACED, AND HAS BEEN WORKING FINE FOR YEARS NOW. IT CURRENTLY HAS 167,000+ MILES ON IT. IT DOES HAVE SOME POSITIVES. THE FRONT BRAKES HAVE NEVER BEEN REPLACED, AND DIDN'T HAVE TO REPLACE THE REAR BRAKES UNTIL 90,000. THE CLUTCH HAS NEVER BEEN REPLACED, AND STILL WORKS GOOD (EVEN WITH A TON OF STOP-N-GO TRAFFIC). THERE SHOULD BE A LEGAL REQUIREMENT THAT ALL OF THE AIRBAGS ARE ALWAYS ON, NO MATTER WHAT, WHEN THE VEHICLE IS MOVING, WHETHER OR NOT THE IGNITION IS ON, THE SEATBELTS ARE LATCH, ETC. ALSO, THERE SHOULD BE A LEGAL REQUIREMENT THAT ALL REAR TURN SIGNAL LIGHTS MUST BE BRIGHT ORANGE, NOT RED. THIS IS A SAFETY ISSUE. A BRIGHT ORANGE LIGHT STANDS OUT AS A TURN SIGNAL, WHEREAS A BLINKING RED LIGHT COULD BE THE DRIVER TAPPING ON THE BRAKES. NOT EASY TO TELL WHEN YOU CAN ONLY SEE ONE CORNER OF A VEHICLE.
NHTSA complaint #10641837 — an unverified report by a vehicle owner.
Everett, WA
AIR BAGS
DITTO ON THE "NHTSA ID NUMBER: 10252376". MY 2003 BASE MODEL GOLF'S AIRBAGS WERE TURNED OFF (AIRBAG LIGHT ON), AND THE ISSUE WAS ONE OF THE 3 SENSORS IN THE DRIVER'S SEATBELT LATCH STOPPED WORKING. IT'S BEEN MANY YEARS AGO (I BOUGHT IT NEW), AND I DON'T REMEMBER WHAT YEAR THAT WAS, BUT I DID CONTACT VW ON THIS, AND BELIEVE I ALSO SENT AN E-MAIL TO BOTH NHTSA & IIHS ON THIS. THIS IS AN INEXCUSABLE DESIGN (GM IS HAVING A SIMILAR ISSUE WITH ITS IGNITION SWITCH & AIRBAGS BEING TURNED OFF). THE SEATBELT LATCH WAS REPLACED, AND HAS BEEN WORKING FINE FOR YEARS NOW. IT CURRENTLY HAS 167,000+ MILES ON IT. IT DOES HAVE SOME POSITIVES. THE FRONT BRAKES HAVE NEVER BEEN REPLACED, AND DIDN'T HAVE TO REPLACE THE REAR BRAKES UNTIL 90,000. THE CLUTCH HAS NEVER BEEN REPLACED, AND STILL WORKS GOOD (EVEN WITH A TON OF STOP-N-GO TRAFFIC). THERE SHOULD BE A LEGAL REQUIREMENT THAT ALL OF THE AIRBAGS ARE ALWAYS ON, NO MATTER WHAT, WHEN THE VEHICLE IS MOVING, WHETHER OR NOT THE IGNITION IS ON, THE SEATBELTS ARE LATCH, ETC. ALSO, THERE SHOULD BE A LEGAL REQUIREMENT THAT ALL REAR TURN SIGNAL LIGHTS MUST BE BRIGHT ORANGE, NOT RED. THIS IS A SAFETY ISSUE. A BRIGHT ORANGE LIGHT STANDS OUT AS A TURN SIGNAL, WHEREAS A BLINKING RED LIGHT COULD BE THE DRIVER TAPPING ON THE BRAKES. NOT EASY TO TELL WHEN YOU CAN ONLY SEE ONE CORNER OF A VEHICLE.
NHTSA complaint #10641837 — an unverified report by a vehicle owner.
at 259,795 milesWilmington, DE
AIR BAGS
DRIVING LATE AT NIGHT, HIT POTHOLE THAT BADLY DENTED RIGHT FRONT RIM, CAUSED PASSENGER SIDE CURTAIN AIRBAGS TO DEPLOY, FILLING CAR WITH SMOKE AND CUTTING OFF IGNITION. CONTACTED VW OF AMERICA TO ADVISE THEM OF INCIDENT. WILL CONTACT INSURANCE, LOCAL VW DEALER AND COLLISION SHOP FOR ANALYSIS THIS WEEK.
NHTSA complaint #10563596 — an unverified report by a vehicle owner.
at 259,795 milesWilmington, DE
WHEELS
DRIVING LATE AT NIGHT, HIT POTHOLE THAT BADLY DENTED RIGHT FRONT RIM, CAUSED PASSENGER SIDE CURTAIN AIRBAGS TO DEPLOY, FILLING CAR WITH SMOKE AND CUTTING OFF IGNITION. CONTACTED VW OF AMERICA TO ADVISE THEM OF INCIDENT. WILL CONTACT INSURANCE, LOCAL VW DEALER AND COLLISION SHOP FOR ANALYSIS THIS WEEK.
NHTSA complaint #10563596 — an unverified report by a vehicle owner.
at 259,795 milesWilmington, DE
SUSPENSION
DRIVING LATE AT NIGHT, HIT POTHOLE THAT BADLY DENTED RIGHT FRONT RIM, CAUSED PASSENGER SIDE CURTAIN AIRBAGS TO DEPLOY, FILLING CAR WITH SMOKE AND CUTTING OFF IGNITION. CONTACTED VW OF AMERICA TO ADVISE THEM OF INCIDENT. WILL CONTACT INSURANCE, LOCAL VW DEALER AND COLLISION SHOP FOR ANALYSIS THIS WEEK.
NHTSA complaint #10563596 — an unverified report by a vehicle owner.
at 88,000 milesMenlo Park, CAFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN GOLF. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT NOTICED THAT THE AIR CONDITIONER, WINDSHIELD WIPERS AND HEADLIGHTS BECAME INOPERABLE, AS WELL AS THE TURN SIGNALS. THE CONTACT PERFORMED REPAIRS TO THE VEHICLE HIMSELF AND REPLACED THE IGNITION SWITCH. THE CONTACT DETECTED THE IGNITION CONNECTOR HOUSING HAD OVERHEATED WHICH CAUSED THE PLASTIC TO MELT. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. UPDATED 09/27/11*LJ UPDATED 2/23/12
NHTSA complaint #10421190 — an unverified report by a vehicle owner.
at 22,400 milesAllentown, PA
AIR BAGS
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN GOLF. WHILE ATTEMPTING TO PARK, THE CONTACT NOTICED THAT THE PASSENGER SIDE AIR BAG SUDDENLY DEPLOYED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE AIR BAG NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 22,400.
NHTSA complaint #10279464 — an unverified report by a vehicle owner.
at 73,888 milesBethesda, MD
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ENGINE OVERHEATED DUE TO WATER PUMP FAILURE, REQUIRING WATER PUMP REPLACEMENT. PLASTIC IMPELLER DEGRADED AND FAILED. USE OF PLASTIC FOR IMPELLER IS A DESIGN FLAW IN THE WATER PUMP OTHERWISE MADE OF ALUMINUM, AND SHOULD BE RECALLED AND REPLACED BY VW UNDER WARRANTY.
NHTSA complaint #10277587 — an unverified report by a vehicle owner.
at 80,200 milesEverett, WA
AIR BAGS
2003 VW GOLF GL-I BOUGHT NEW & AM THE ONLY DRIVER OF IT. AND JUST OVER 80,000 MILES, THE AIRBAG WARNING LIGHT CAME ON. I HAD TO DRIVE IT AROUND FOR OVER A COUPLE OF WEEKS BEFORE ANY OF THE VW DEALERSHIPS WOULD SCHEDULE ME AN APPOINTMENT TO SPEND A COUPLE OF MINUTES TO CONNECT THEIR HAND-HELD DIAGNOSTIC TOOL TO FIND OUT WHAT THE EXACT CAUSE OF TURNING ON THIS LIGHT WAS. (I WENT TO 3 SEPARATE DEALERSHIPS IN 3 DIFFERENT CITIES.) IT TURNED OUT TO BE A DEFECTIVE SEATBELT LATCH SENSOR. EVEN THOUGH THE SEATBELT LIGHT TURNED OFF INDICATING IT WAS LATCHED, THE SAME LATCH ALSO DETERMINES INDEPENDENTLY ON WHETHER OR NOT TO ENABLE THE AIRBAGS. I JUST HAD THIS PART REPLACED TODAY-12/20/08-AT A COST OF OVER $430. I FOUND OUT THAT WHEN THE LATCH "THINKS" THE SEATBELT IS NOT CONNECTED, THAT IT DISABLES ALL OF THE 6 AIRBAGS, MAKING THE CAR THAT I THOUGHT I HAD AT LEAST MOST OF THE AIRBAGS STILL FUNCTIONING, COMPLETELY AIRBAG-LESS. THIS IS A SEVERE SAFETY ISSUE, BY VW'S MANUFACTURE DESIGN TO TURN OFF ALL AIRBAGS BASED ON A SEATBELT LATCH, NOT A MALFUNCTIONING AIRBAG. IF THE LATCH IS GIVING VALID FEED BACK TO TURN OFF THE SEATBELT LIGHT, THEN THERE IS NO REASON TO HAVE A SEPARATE CONTACT IN THIS LATCH FOR THE AIRBAGS THAT DISABLES ALL OF THE AIRBAGS. SAFETY PARTS LIKE AIRBAGS SHOULD ALSO BE REQUIRED TO HAVE THE EXTENDED MANUFACTURER'S WARRANTY LIKE THE SEATBELTS THEMSELVES & THE EMISSION EQUIPMENT LIKE THE CATALYTIC CONVERTER, WHICH IS AROUND 150000 MILES, ISN'T IT? THIS IS AN EXTREMELY POOR & DANGEROUS DESIGN, TO TURN OFF ALL AIRBAGS EVEN THOUGH THERE IS NOTHING WRONG WITH THEM. BY THE TIME THE AIRBAG LIGHT COMES ON TO WHEN OWNERS CAN GET IT SERVICED, THE OWNERS UNKNOWINGLY ARE DRIVING IN AN UNSAFE VEHICLE THAT HAD ITS WORKING AIRBAGS COMPLETELY TURNED OFF BECAUSE OF A SEATBELT LATCH SWITCH THAT WAS WORKING WELL ENOUGH TO TELL THE SEATBELT LIGHT ON THE DASHBOARD TO TURN OFF. THIS ALONE SHOULD BE ENOUGH TO KEEP ALL OF THE WORKING AIRBAGS FUNCTIONING.
NHTSA complaint #10252376 — an unverified report by a vehicle owner.
at 118,000 milesANN Arbor, MI
ELECTRICAL SYSTEM:WIRING
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN GOLF. WHILE DRIVING APPROXIMATELY 70 MPH ON NORMAL ROAD CONDITIONS, THE BRAKE LIGHTS FAILED. THE GLOW PLUG WARNING INDICATOR ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS RELATED TO THE WIRING CIRCUIT IN THE BRAKE SYSTEM. THE TECHNICIAN ORDERED THE PARTS FOR THE REPAIR. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 118,000. UPDATED 1/6/09 *CN THE CONSUMER STATED THERE WERE WIRING BUNDLES THAT PASS FROM THE BODY INTO THE REAR HATCH FOR THE CENTER BRAKE LIGHT, WINDSHIELD WIPER AND ELECTRICAL LOCKS. THE WIRES BEND WHENEVER THE HATCH IS OPENED OR CLOSED. THE OPENING AND CLOSING OF THE HATCH, CAUSED THE WIRING TO CRACK AND EVENTUALLY LED TO A SHORT OF A FUSE. UPDATED 01/14/09.
NHTSA complaint #10250626 — an unverified report by a vehicle owner.
at 43,000 milesColumbus, OHFire
SEATS
1) I TURNED ON MY HEATED SEATS FOR THE FIRST TIME SINCE LAST SPRING. 2) ONCE THE SEAT WAS ON FOR LESS THAN 30 SECONDS I FELT A SHARP PAIN IN MY BUTTOCKS AND FELT THE SEAT. THE SEAT WAS VERY HOT AND I TURNED OFF THE HEATED SEAT. THE HEATED SEAT GOT SO HOT IT MELTED A PIECE IN THE SEAT. THE CAR SMELLED LIKE THERE WAS A FIRE IN IT, LIKE WIRES BURNING. I PULLED OVER TO MAKE SURE THE CAR WASN'T ON FIRE. 3) THE HEATED SEAT HAD BEEN RECALLED BY VW AND WAS FIXED IN 2005. THIS WAS THE "FIXED" PART THAT BURNT. I TOOK THE CAR TO THE DEALERSHIP WHERE THE CAR WAS PURCHASED AND THE RECALL WAS FIXED BEFORE. AFTER TAKING MY CAR TO THE SHOP THEY SAID THAT THE SEAT LITERALLY FLAMED UP AND NEEDED TO BE REPLACED AS IT WASN'T SAFE. THEY STATED THAT I STILL NEEDED TO PAY 25% OF THE LABOR AND PARTS BECAUSE THE RECALL HAD EXPIRED AND THE "FIXED" PART WAS NO LONGER UNDER WARRANTY. VW PAID FOR 65% AND THE DEALERSHIP PAID 10%.
NHTSA complaint #10250340 — an unverified report by a vehicle owner.
at 40,909 milesGreenacres, WA
FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM
MY 2003 VOLKSWAGEN GOLF TDI WAS TAKEN TO APLLEWAY VOLKSWAGEN IN SPOKANE, WASHINGTON FOR A 40K SERVICE AND A CHECK FOR LOSS OF POWER. THE LOSS OF POWER WAS TRACED TO A PLUGGED INTAKE SYSTEM, CAUSED BY THE EGR VALVE SENDING EXHAUST BACK THOUGH THE INTAKE. THE CAR'S WARRANTY WAS STILL VALID AND THE DEALERSHIP REFUSED TO HONOR THE WARRANTY.
NHTSA complaint #10214474 — an unverified report by a vehicle owner.
VEHICLES CAR ALARM CONTINUES TO GO OFF ONCE THE ALARM HAS BEEN SET. TRIED TO DEACTIVATE THE HORN, ALARM SYSTEM, AND LEAVE THE VEHICLE UNLOCKED, BUT IT CONTINUES TO GO OFF FOR NO REASON.
NHTSA complaint #10182419 — an unverified report by a vehicle owner.
at 69,152 milesLA Crescenta, CA
EXTERIOR LIGHTING:HEADLIGHTS
RECENTLY I HAD THE SAME PROBLEM REGARDING THE BRAKE LIGHTS SAYING ON AFTER I TURNED OFF MY 2003 VOLKSWAGEN GOLF AND THEY CONTINUED TO STAY ON. I FIRST EXPERIENCED THE RIGHT FRONT HEADLIGHT GOING OUT, THEN THE LEFT FRONT LIGHT WENT OUT AND I HAD TO DRIVE HOME WITH THE HIGH BEAMS ON. WE REPLACED THE HEADLIGHTS BUT THE RIGHT FRONT STILL WOULD NOT WORK. I THEN HAD THE PROBLEM OF THE BRAKE LIGHTS. I HAD TO DISCONNECT THE BATTERY FOR FEAR OF DRAINING THE BATTERY OR HAVING AN ELECTRICAL FIRE. I HAD THE CAR REPAIRED. I CONTINUE TO HAVE ELECTRICAL PROBLEMS. I DO NOT KNOW IF THE CAR HAD SIMILAR PROBLEMS BECAUSE I BOUGHT THE CAR USED.
NHTSA complaint #10172673 — an unverified report by a vehicle owner.
at 69,152 milesLA Crescenta, CA
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
RECENTLY I HAD THE SAME PROBLEM REGARDING THE BRAKE LIGHTS SAYING ON AFTER I TURNED OFF MY 2003 VOLKSWAGEN GOLF AND THEY CONTINUED TO STAY ON. I FIRST EXPERIENCED THE RIGHT FRONT HEADLIGHT GOING OUT, THEN THE LEFT FRONT LIGHT WENT OUT AND I HAD TO DRIVE HOME WITH THE HIGH BEAMS ON. WE REPLACED THE HEADLIGHTS BUT THE RIGHT FRONT STILL WOULD NOT WORK. I THEN HAD THE PROBLEM OF THE BRAKE LIGHTS. I HAD TO DISCONNECT THE BATTERY FOR FEAR OF DRAINING THE BATTERY OR HAVING AN ELECTRICAL FIRE. I HAD THE CAR REPAIRED. I CONTINUE TO HAVE ELECTRICAL PROBLEMS. I DO NOT KNOW IF THE CAR HAD SIMILAR PROBLEMS BECAUSE I BOUGHT THE CAR USED.
NHTSA complaint #10172673 — an unverified report by a vehicle owner.
Chicago, IL2 injured
AIR BAGS:SIDE/WINDOW
DT: THE CONTACT STATED WHILE DRIVING AT 40 MPH THE DRIVER'S SIDE CURTAIN AND SEAT AIRBAG DEPLOYED WITH NO COLLISION. THIS HAPPENED WHERE A SIDE STREET MEETS A MAIN STREET. HE WENT TO THE EMERGENCY ROOM AND WAS SUFFERING FROM FREQUENT HEADACHES AND HEARING LOSS IN LEFT EAR. HE HAS TO SEE A SPECIALIST FOR THE HEARING LOSS. THE REAR PASSENGER'S HAND WAS PINCHED BETWEEN THE WINDOW AND AIRBAG. THIS CAUSED SWELLING IN HIS HAND. THE INSURANCE COMPANY STATED IT WAS A MANUFACTURING DEFECT. NO CORRECTIONS HAVE BEEN MADE AT THIS TIME.
NHTSA complaint #10141740 — an unverified report by a vehicle owner.
at 20,000 milesSpringfield, MO
AIR BAGS:SIDE/WINDOW
CONSUMER STATED WHEN TOUCHING THE CURB WITH THE TIRES DRIVER'S SIDE AIRBAG DEPLOYED INADVERTENTLY.*AK PE04081.*PO...AK
NHTSA complaint #10110951 — an unverified report by a vehicle owner.
at 88,500 milesEagan, MNFire
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
DRIVERS SEAT HEATER SHORTED OUT, BURNING A HOE IN SEAT AND DRIVERS TROUSERS.
NHTSA complaint #10108240 — an unverified report by a vehicle owner.
Sellersville, PAFire1 injured
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
DRIVER'S SIDE SEAT HEATER CAUGHT ON FIRE BURNING CONSUMER'S LEG. MANUFACTURER WAS NOTIFIED.
NHTSA complaint #10103090 — an unverified report by a vehicle owner.