Owners have filed 854 complaints
about the 1999 Volkswagen Passat with NHTSA between 1998 and 2022.
The largest single group is the brakes.
Across this model's run it ranks 10 of 30 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Volkswagen Passat. 50 means typical for this
model; 100 means roughly double.
Severity — 27
5.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 13
8% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 1999 compares with every other Volkswagen Passat
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
132.6%
1,000 – 9,999 miles
40.8%
10,000 – 24,999 miles
81.6%
25,000 – 49,999 miles
5711.4%
50,000 – 74,999 miles
15130.3%
75,000 – 99,999 miles
14629.3%
100,000 – 149,999 miles
9218.4%
150,000+ miles
285.6%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 1998peak 20Jun 2022
NHTSA investigations into the 1999 Volkswagen Passat
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
THE MANUFACTURER NOTIFIED NHTSA ON 04-APR-08 THAT A SAFETY RECALL ACTION WOULD BE INITIATED TO REMEDY THE ISSUE.IN JUNE 2008, THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN (CODE 26E5/R5) REGARDING THE SPECIFIC PROCEDURES TO BE EMPLOYED IN THIS CAMPAIGN.VEHICLE OWNER NOTIFICATION LETTERS WERE SENT BEGINNING APPROXIMATELY JUNE 13, 2008.THE CAMPAIGN WAS ASSIGNED NHTSA NO. 08V-156.THIS RECALL AFFECTS ALL MY 1999-2005, 5TH GENERATION GASOLINE-POWERED PASSAT SEDANS AND STATION WAGONS.APPROXIMATELY 412,000 VEHICLES ARE AFFECTED.CORRECTIVE ACTION WILL CONSIST OF INSTALLING ADDITIONAL EXHAUST SY...
DP05003Opened 8 Aug 2005Closed 9 Dec 2005STEERING:LINKAGES:TIE ROD ASSEMBLY
ALLEGED PREMATURE TIE ROD FAILURE
ON AUGUST 2, 2005, ODI RECEIVED A PETITION SUBMITTED BY MS. MIRIAM SCHNEIDER OF OLNEY, MD, REQUESTING AN INVESTIGATION OF ALLEGEDLY DEFECTIVE TIE RODS IN CERTAIN MODEL YEAR (MY) 1999 VOLKSWAGEN PASSAT VEHICLES NOT INCLUDED IN TWO PREVIOUS SAFETY RECALL CAMPAIGNS (IDENTIFIED HENCEFORTH AS THE SUBJECT VEHICLES).IN A SEPTEMBER 1999 LETTER, VOLKSWAGEN OF AMERICA, INC. (VW) NOTIFIED THE AGENCY THAT AN UNDETERMINED PERCENTAGE OF MY 1998-1999 VOLKSWAGEN PASSAT AND AUDI A4, A6, AND A8 VEHICLES CONTAINED A SAFETY-RELATED DEFECT AFFECTING ALUMINUM TIE ROD ENDS IN THE STEERING SYSTEM.VW INDICATED THAT IT...
EA04017Opened 30 Jun 2004Closed 10 Feb 2005FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
STUCK-OPEN THROTTLE
VWOA HAS RECALLED APPROXIMATELY 28,300 MY 1998-99 A6 VEHICLES IN COLD WEATHER STATES THAT EXPERIENCED THE HIGHEST RATE OF THROTTLE ICING INCIDENTS IN THE SUBJECT VEHICLES (04V-495).THE FAILURE RATE IN THE A4 AND PASSAT VEHICLES IS MUCH LOWER THAN IN THE RECALLED VEHICLES.ODI WILL CONTINUE TO MONITOR THE EXPERIENCE IN THE A4 AND PASSAT VEHICLES.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS FOR THE AUDI A4 OR VW PASSAT VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY A CHANGE IN CIRCUMSTANCES. FOR FURTHE...
EA03020Opened 7 Oct 2003Closed 23 Apr 2004AIR BAGS:FRONTAL
PASSENGER AIR BAG LID FAILURE
THIS INVESTIGATION INVOLVES THE VOLKSWAGEN (VW) PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) LID UTILIZED IN MY 1998-2002 VW PASSAT.THE PSIR LID MAY DETACH FROM THE INSTRUMENT PANEL DURING AIR BAG DEPLOYMENT.THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OPENED THE PRELIMINARY EVALUATION ON MAY 23, 2003 TO DETERMINE WHETHER ALLEGED PSIR LID DETACHMENT PRESENTS AN UNREASONABLE SAFETY RISK TO PASSENGERS IN THE VEHICLE.ODI?S INVESTIGATION REVEALS THAT DETACHMENT OF THE PSIR LID DURING AIR BAG DEPLOYMENT MAY OCCUR FOR TWO REASONS: 1) T...
PE03021Opened 23 May 2003Closed 7 Oct 2003AIR BAGS:FRONTAL
PASSENGER SIR DOOR MOUNTING STUD FAILURE
ODI OPENED A PRELIMINARY EVALUATION (PE03-021) BASED ON TWO REPORTS OF FAILED BOLT STUDS THAT ATTACH THE PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) DOOR COVER TO THE INSTRUMENT PANEL (IP) ON THE VOLKSWAGEN (VW) PASSAT (MODEL YEARS 2000, 2002).VW HAS INDICATED TO ODI THAT IT HAS NO ADDITIONAL REPORTS.VW IMPLEMENTED A PROCESS CHANGE ON MARCH 1, 2002.THIS PROCESS CHANGE CONSISTED OF CHANGING THE BOLT APPLICATION THAT FASTENS THE PSIR DOOR TO THE IP FROM A WELD ON APPLICATION TO A PRESS ON APPLICATION.VW ALSO CHANGED THE MATERIAL OF THE BOLT.VW STATED THAT THE CHANGES WERE MADE TO EASE PRO...
EA00028Opened 28 Dec 2000Closed 29 Jan 2002VEHICLE SPEED CONTROL:LINKAGES
FUEL TANK PUNCTURE
PE00033Opened 10 Aug 2000Closed 28 Dec 2000VEHICLE SPEED CONTROL:LINKAGES
FUEL TANK PUNCTURE
THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.
RQ99008Opened 1 Jun 1999Closed 14 Nov 2000SERVICE BRAKES, HYDRAULIC
POWER BRAKE BOOSTER VACUUM BY-PASS
Recalls on the 1999 Volkswagen Passat
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
09E025000
EXTERIOR LIGHTING:HEADLIGHTS
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
08V156000
FUEL SYSTEM, GASOLINE:DELIVERY
VOLKSWAGEN IS RECALLING 412,000 MY 1999-2005 PASSAT (5TH GENERATION) VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND PRODUCED AFTER JUNE 14, 1999. THESE VEHICLES MAY HAVE AN UNDERBODY HEAT SHIELD THAT CAN BECOME DAMAGED. IN ADDITION, AFFECTED VEHICLES WITH AUTOMATIC OR MANUAL TRANSMISSIONS MAY HAVE A FUEL LINE (1.8T ENGINES ONLY) OR FUEL TANK VENTILATION VALVE (4MOTION/ALL WHEEL DRIVE ONLY) THAT CAN LEAK DUE TO FRACTURE.
Risk: A HEAT SHIELD THAT MAY CONTACT THE EXHAUST SYSTEM CAN RESULT IN A VEHICLE FIRE. IN ADDITION, A FUEL LEAK FROM A FUEL LINE OR FUEL TANK VENTILATION VALVE, IN THE PRESENCE OF AN IGNITION SOURCE, CAN LEAD TO A VEHICLE FIRE.
02V026000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES.
Risk: FUEL LEAKAGE CAN OCCUR INCREASING THE RISK OF A FIRE.
00V414000
STEERING:LINKAGES:ROD:RELAY:CONNECTING
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TIE RODS OF THE STEERING ASSEMBLY ARE PROTECTED ON EACH SIDE BY A SEAL TO PREVENT MOISTURE AND DUST PARTICLES FROM ENTERING THE SWIVEL BEARING MECHANISM. IT IS POSSIBLE THAT SOME TIE ROD SEALS MAY NOT SEAL PROPERLY.
Risk: IF MOISTURE AND/OR DUST PARTICLES ENTER THE SWIVEL BEARING MECHANISM, THE SWIVEL BEARING COULD WEAR OVER TIME DIMINISHING THE STEERING CONTROL OF THE VEHICLE.
99V248000
STEERING:LINKAGES:ROD:RELAY:CONNECTING
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TIE RODS OF THE STEERING ASSEMBLY ARE PROTECTED ON EACH SIDE BY A SEAL TO PREVENT MOISTURE AND DUST PARTICLES FROM ENTERING THE SWIVEL BEARING MECHANISM. IT IS POSSIBLE THAT SOME TIE ROD SEALS MAY NOT SEAL PROPERLY.
Risk: IF MOISTURE AND/OR DUST PARTICLES ENTER THE SWIVEL BEARING MECHANISM, THE SWIVEL BEARING COULD WEAR OVER TIME DIMINISHING THE STEERING CONTROL OF THE VEHICLE.
99V131001
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS. A CONTROL VALVE IN THE VACUUM HOSE CONNECTING THE BRAKE BOOSTER TO THE INTAKE MANIFOLD MAY NOT OPEN OR CLOSE FULLY AT TEMPERATURES BELOW -4 F UNDER CERTAIN DRIVING CONDITIONS.
Risk: THIS CONDITION COULD CAUSE INSUFFICIENT VACUUM TO BE PROVIDED TO THE BRAKE BOOSTER.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200811921,359 units in Canada
Fuel System
On certain Passat and Passat Four Motion vehicles equipped with an automatic transmission, an underbody heat shield may become damaged. If this occurs, the heat shield may contact the exhaust system, which can result in a vehicle fire. In addition, the affected vehicles may have a fuel line (1.8T engine only) or fuel tank ventilation valve (4motion / all-wheel drive vehicles only) that may leak due to fracture. Fuel leakage in the presence of an ignition source can result in a vehicle fire. Correction: Dealers will affect repairs.
Recall 20021033,868 units in Canada
Steering
On certain vehicles the tie rods of the steering assembly may be inadequately sealed to prevent moisture and dust particles from entering the swivel bearing mechanism. If moisture and/or dust particles enter the swivel bearing mechanism, the swivel bearing could wear over time diminishing the steering control of the vehicle. Correction: Dealers will replace the tie rods.
Recall 19991954,900 units in Canada
Steering
On certain vehicles, the steering assembly tie rod seals do not seal properly. If moisture and/or dust particles enter the swivel bearing mechanism, the swivel bearing may wear over time to a point where the steering begins to feel "loose" and could diminish the steering control of the vehicle with the potential for a vehicle crash. Correction: Tie rods will be replaced on affected vehicles.
Recall 19990959,000 units in Canada
Brakes
On certain vehicles, a control valve in the vacuum hose connecting the brake booster to the intake manifold may not open or close fully at temperatures below -4 degrees F. This condition could cause insufficient vacuum to be provided to the brake booster resulting in possible loss of power brake assist. Correction: A vacuum by-pass system will be installed on affected vehicles.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 205,029 milesSharpsburg, MDFire
VEHICLE SPEED CONTROL
PASSAT BEGAN TO ACCELERATE UNDER NO PRESSURE TO PEDAL. PASSAT STARTED TO ACCELERATE FAIRLY SLOWLY BUT STEADILY AT FIRST, THEN IT INCREASED. IT WASN'T POSSIBLE TO DECELERATE/NO PRESSURE ON THE BRAKE PEDAL STOPPED THE ACCELERATION. IT BEGAN TO REACH AN UNSAFE SPEED THEN I BEGAN TO DOWNSHIFT AND TO APPLY THE BRAKE IN SEQUENCE TO SLOW THE PASSAT, THEN I TRIED TO SLOW THE VEHICLE TO COAST IT ONTO THE SHOULDER, BUT THE SPEED REMAINED TOO HIGH TO HALT THE CAR. HAVING NO OTHER WAY TO SLOW THE VEHICLE, I STARTED TO DOWNSHIFT AND TO APPLY EXTREME PRESSURE TO THE BREAKS, AND WAS ABLE TO SLOW THE VEHICLE ENOUGH AFTER SEVERAL MILES OF DOWNSHIFTING AND RIDING THE BREAKS TO REACH A POINT AT WHICH I COULD SHIFT THE CAR INTO NEUTRAL, THEN BEGAN COASTING IT UP A LONG DRIVEWAY WHILE THE ENGINE CONTINUED TO RACE AND REV. I THEN DROPPED THE CAR INTO NEUTRAL AND ENGAGED THE EMERGENCY BREAK, THEN FORCED THE TRANS INTO PARK AND SHUT THE PASSAT OFF. THE FRONT BREAKS WERE BOTH GLOWING, WITH THE DRIVER'S SIDE HAVING BURST INTO FLAMES AS A RESULT OF THE FRICTION AND HEAT FROM HAVING RIDDEN THEM FOR SEVERAL MILES. SHOP THAT EXAMINED THE PASSAT ASSESSED THAT THE THROTTLE BODY CONTROL MODULE HAD FAILED AND WASN'T COMMUNICATING WITH THE MAIN ON-BOARD COMPUTER, AND THAT THIS TYPE OF PROBLEM HAD BEEN SEEN BEFORE ON OTHER VOLKSWAGEN MODELS OF THE SAME ERA. TECHNICIAN INDICATED THAT THIS WAS THE THIRD TIME THAT HE'D SEEN THIS FAILURE. IT APPARENTLY USUALLY RESULTS IN THE CAR COMING TO A STOP ALTHOUGH THERE ARE OTHER CASES CUSTOMERS REPORTED THAT RESULTED IN THE UNCONTROLLED ACCELERATION THAT I EXPERIENCES. THE BREAKS AND OTHER INTERNAL COMPONENTS WERE SIGNIFICANTLY DAMAGED AS A RESULT OF THE ACCIDENT/THROTTLE BODY FAILURE, AND THE VEHICLE HAD TO BE SCRAPPED. SOMEONE SHOULD RESEARCH THIS FURTHER AS THIS IS A POTENTIALLY FATAL ISSUE. PLEASE CONTACT ME IF ANY FURTHER INFORMATION IS REQUIRED TO INVESTIGATE.
NHTSA complaint #10692914 — an unverified report by a vehicle owner.
at 205,029 milesSharpsburg, MDFire
ENGINE
PASSAT BEGAN TO ACCELERATE UNDER NO PRESSURE TO PEDAL. PASSAT STARTED TO ACCELERATE FAIRLY SLOWLY BUT STEADILY AT FIRST, THEN IT INCREASED. IT WASN'T POSSIBLE TO DECELERATE/NO PRESSURE ON THE BRAKE PEDAL STOPPED THE ACCELERATION. IT BEGAN TO REACH AN UNSAFE SPEED THEN I BEGAN TO DOWNSHIFT AND TO APPLY THE BRAKE IN SEQUENCE TO SLOW THE PASSAT, THEN I TRIED TO SLOW THE VEHICLE TO COAST IT ONTO THE SHOULDER, BUT THE SPEED REMAINED TOO HIGH TO HALT THE CAR. HAVING NO OTHER WAY TO SLOW THE VEHICLE, I STARTED TO DOWNSHIFT AND TO APPLY EXTREME PRESSURE TO THE BREAKS, AND WAS ABLE TO SLOW THE VEHICLE ENOUGH AFTER SEVERAL MILES OF DOWNSHIFTING AND RIDING THE BREAKS TO REACH A POINT AT WHICH I COULD SHIFT THE CAR INTO NEUTRAL, THEN BEGAN COASTING IT UP A LONG DRIVEWAY WHILE THE ENGINE CONTINUED TO RACE AND REV. I THEN DROPPED THE CAR INTO NEUTRAL AND ENGAGED THE EMERGENCY BREAK, THEN FORCED THE TRANS INTO PARK AND SHUT THE PASSAT OFF. THE FRONT BREAKS WERE BOTH GLOWING, WITH THE DRIVER'S SIDE HAVING BURST INTO FLAMES AS A RESULT OF THE FRICTION AND HEAT FROM HAVING RIDDEN THEM FOR SEVERAL MILES. SHOP THAT EXAMINED THE PASSAT ASSESSED THAT THE THROTTLE BODY CONTROL MODULE HAD FAILED AND WASN'T COMMUNICATING WITH THE MAIN ON-BOARD COMPUTER, AND THAT THIS TYPE OF PROBLEM HAD BEEN SEEN BEFORE ON OTHER VOLKSWAGEN MODELS OF THE SAME ERA. TECHNICIAN INDICATED THAT THIS WAS THE THIRD TIME THAT HE'D SEEN THIS FAILURE. IT APPARENTLY USUALLY RESULTS IN THE CAR COMING TO A STOP ALTHOUGH THERE ARE OTHER CASES CUSTOMERS REPORTED THAT RESULTED IN THE UNCONTROLLED ACCELERATION THAT I EXPERIENCES. THE BREAKS AND OTHER INTERNAL COMPONENTS WERE SIGNIFICANTLY DAMAGED AS A RESULT OF THE ACCIDENT/THROTTLE BODY FAILURE, AND THE VEHICLE HAD TO BE SCRAPPED. SOMEONE SHOULD RESEARCH THIS FURTHER AS THIS IS A POTENTIALLY FATAL ISSUE. PLEASE CONTACT ME IF ANY FURTHER INFORMATION IS REQUIRED TO INVESTIGATE.
NHTSA complaint #10692914 — an unverified report by a vehicle owner.
at 205,029 milesSharpsburg, MDFire
FUEL/PROPULSION SYSTEM
PASSAT BEGAN TO ACCELERATE UNDER NO PRESSURE TO PEDAL. PASSAT STARTED TO ACCELERATE FAIRLY SLOWLY BUT STEADILY AT FIRST, THEN IT INCREASED. IT WASN'T POSSIBLE TO DECELERATE/NO PRESSURE ON THE BRAKE PEDAL STOPPED THE ACCELERATION. IT BEGAN TO REACH AN UNSAFE SPEED THEN I BEGAN TO DOWNSHIFT AND TO APPLY THE BRAKE IN SEQUENCE TO SLOW THE PASSAT, THEN I TRIED TO SLOW THE VEHICLE TO COAST IT ONTO THE SHOULDER, BUT THE SPEED REMAINED TOO HIGH TO HALT THE CAR. HAVING NO OTHER WAY TO SLOW THE VEHICLE, I STARTED TO DOWNSHIFT AND TO APPLY EXTREME PRESSURE TO THE BREAKS, AND WAS ABLE TO SLOW THE VEHICLE ENOUGH AFTER SEVERAL MILES OF DOWNSHIFTING AND RIDING THE BREAKS TO REACH A POINT AT WHICH I COULD SHIFT THE CAR INTO NEUTRAL, THEN BEGAN COASTING IT UP A LONG DRIVEWAY WHILE THE ENGINE CONTINUED TO RACE AND REV. I THEN DROPPED THE CAR INTO NEUTRAL AND ENGAGED THE EMERGENCY BREAK, THEN FORCED THE TRANS INTO PARK AND SHUT THE PASSAT OFF. THE FRONT BREAKS WERE BOTH GLOWING, WITH THE DRIVER'S SIDE HAVING BURST INTO FLAMES AS A RESULT OF THE FRICTION AND HEAT FROM HAVING RIDDEN THEM FOR SEVERAL MILES. SHOP THAT EXAMINED THE PASSAT ASSESSED THAT THE THROTTLE BODY CONTROL MODULE HAD FAILED AND WASN'T COMMUNICATING WITH THE MAIN ON-BOARD COMPUTER, AND THAT THIS TYPE OF PROBLEM HAD BEEN SEEN BEFORE ON OTHER VOLKSWAGEN MODELS OF THE SAME ERA. TECHNICIAN INDICATED THAT THIS WAS THE THIRD TIME THAT HE'D SEEN THIS FAILURE. IT APPARENTLY USUALLY RESULTS IN THE CAR COMING TO A STOP ALTHOUGH THERE ARE OTHER CASES CUSTOMERS REPORTED THAT RESULTED IN THE UNCONTROLLED ACCELERATION THAT I EXPERIENCES. THE BREAKS AND OTHER INTERNAL COMPONENTS WERE SIGNIFICANTLY DAMAGED AS A RESULT OF THE ACCIDENT/THROTTLE BODY FAILURE, AND THE VEHICLE HAD TO BE SCRAPPED. SOMEONE SHOULD RESEARCH THIS FURTHER AS THIS IS A POTENTIALLY FATAL ISSUE. PLEASE CONTACT ME IF ANY FURTHER INFORMATION IS REQUIRED TO INVESTIGATE.
NHTSA complaint #10692914 — an unverified report by a vehicle owner.
at 175,000 milesPhiladelphia, PAFire
ENGINE AND ENGINE COOLING
WAS DRIVING VEHICLE ON THE HIGHWAY , THE VEHICLE'S CHECK ENGINE LIGHT AND BRAKE LIGHT CAME ON AND THE VEHICLE COMPLETELY SHUT DOWN , I PULLED OVER TO THE SIDE OF THE HIGHWAY I SEEN SMOKE I OPENED THE HOOD AND IT WAS ON FIRE. I CALLED POLICE AND FIRE. THE FIRE WAS PUT OUT THE FANS ARE MELTED AND I'M NOT SURE WHAT ELSE IS BURNED , I HAVE NO IDEA WHAT COULD HAVE STARTED THE FIRE THE VEHICLE IS TAKEN CARE OF AND THERE'S NO WARNING LIGHTS ON , ON THE DASH.
NHTSA complaint #10474393 — an unverified report by a vehicle owner.
at 114,646 milesSylvan Lake, MIFire
ELECTRICAL SYSTEM
ELECTRICAL FIRE IN A 1999 VW PASSAT. WHILE DRIVING, I HAD TO TOGGLE THE FAN SWITCH TO GET THE FAN TO TURN OFF. THIS SLIGHT MALFUNCTION WAS FOLLOWED BY A PUFF OF SMOKE COMING FROM THE CENTER DASHBOARD VENT, WHICH WAS FOLLOWED BY MORE AND MORE SMOKE. I PULLED OVER AT A AUTO DEALERSHIP/SERVICE STATION AND ASKED EMPLOYEES FOR ASSISTANCE. BY THE TIME THEY BEGAN SPRAYING A FIRE EXTINGUISHER INTO THE VENTS (ABOUT A MINUTE OR TWO AFTER THE INITIAL PUFF OF SMOKE), FLAMES WERE COMING OUT OF THE CENTRAL DASH VENT. THE FIRE MELTED THE A/C BLOW CONTROL ASSEMBLY, 3 ELECTRICAL PIGTAILS AND SOME CONNECTORS.
NHTSA complaint #10260227 — an unverified report by a vehicle owner.
at 180,000 milesOcean Pines, MDCrash
STRUCTURE:FRAME AND MEMBERS
I WAS DRIVING APPROXIMATELY 25 MILES A HOUR BY MY HOUSE WHILE I WAS DRIVING A BIG CLICK NOISE SOUNDED ON MY FRONT RIGHT WHEEL THE CAR SWERVED AND FELL IN A DITCH THE POLICE CAME AND THE CAR WAS TOWED TO A MECHANIC AND HE TOLD ME IT WAS YOUR TIE ROD AND AXLE BROKEN I HAD TO CHANGE THEM. PLUS MY ABS SYSTEM IS NOT WORKING AND IT NEEDS A NEW MODULE AND IT SEEMS LIKE EVERY PASSAT OUT THERE HAVE NO PROBLEM AND THE DEALER WONT HELP OR VW HOTLINE PLUS MY TWO FRONT WINDOWS JUST FELL AND THE WINDOWS NEED A WHOLE NEW ACTUATORS AND ON THE INTERNET ALOT OF THE PASSAT HAVE THAT PROBLEM AND THE DEALER WONT HELP THERE IS FIVE RECALLS ON PASSAT AND THE DEALER DON'T WANT TO DO BUT 1 OF THEM SO PLEASE HELP ME.
NHTSA complaint #10242133 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Jacksonville, OR
SEAT BELTS
Just as I parked, the explosive seatbelt retractor for the rear passenger seat activated. There was a loud pop from the charge and the plastic seatbelt alignment clip flew off, and smoke came out from around the seatbelt. Had the vehicle been in motion there would have been a very serious safety hazard from the distraction, and if someone was in the back, there was the clip that flew off that could have struck them. No one was in the seat at the time of the incident. The seatbelt is now stuck in the retracted position. The component has not been inspected. There were no warning lamps before or after the failure. The climate control system does have an error and is not cooling. The error is for the A/C pressure sensor, so it does not seem related. I do have an appointment for the climate control system, so I can have the component inspected by the service center. Ambient temperature was approx 85F at the time of the incident. The sunroof was set to vent position while driving, and the climate control system fan was operating so interior temp should have been around 85F as well.
NHTSA complaint #11471455 — an unverified report by a vehicle owner.
Forked River, NJ
VEHICLE SPEED CONTROL
I WOS DRIVING FROM WORK TO HOME I TOOK THE PARKWAY I WOS GOING 60 MILES THEN IN HIS OWN THE CAR STARTING INCREASING SPEED SO I MOVE THE SHOULDER I PUT THE CAR NEUTRAL AND STOP THE CAR.THE TOOK ME 3 TRY TO THE CAR GO BACK TO NORMAL. I DONT KNOW IF THIS CAR GOT I RECALL.
NHTSA complaint #11243157 — an unverified report by a vehicle owner.
Seattle, WA
POWER TRAIN
AFTER STARTING AND BEGINNING MOTION THERE'S A SLOWING IN MOTION AS THOUGH THE BRAKES HAD BEEN SLIGHTLY TAPPED OR AS THOUGH THE ABS HAD TOLD THE TRANSMISSION COMPUTER TO SLOW DOWN. GAS CONSUMPTION WAS 16MPG. AFTER SEVERAL YEARS ONE TECH LISTENED TO ME, ADJUSTED THE 'FEEDBACK' FROM ABS TO THE TRANSMISSION MODULE COMPUTER AND THE SENSATION OF BRAKED SLOWING WAS GONE! AND THE GAS CONSUMPTION BECAME 19MPG! SEVERAL YEARS LATER MY DOOR LOCKS SHORTED OUT AND HAD TO BE REPLACED AFTER DESTROYING TWO BATTERIES. THE TECH THEN REPORTED THAT HE HAD REPROGRAMMED THE ELECTRICAL SYSTEM TO 'FACTORY SPECS' AT THAT POINT THE 'SLOWING (BRAKED)' PROBLEM RECURRED AND THE GAS CONSUMPTION DROPPED BACK TO 16 MPG. HOW CAN I GET THE CAR READJUSTED TO GET RID OF THE 'SLOWING' PROBLEM AND RETURN TO 19MPG GAS USAGE??? [XXX] , [XXX] MY DEALER IS :CARTER VOLKSWAGEN,SEATTLE, WA MY E-MAIL IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'
NHTSA complaint #11003904 — an unverified report by a vehicle owner.
at 123,718 milesLakewood, CO
VISIBILITY/WIPER
DRIVERS SIDE WINDOW FELL PARTIALLY INTO THE DOOR WHILE OPERATING WINDOW POWER CONTROL DURING DRIVING OPERATION ON HIGHWAY. UPON REACHING THE DESTINATION AND TOUCHING THE WINDOW POWER CONTROL, THE WINDOW COMPLETELY FELL DOWN INTO THE DOOR. THIS EVENT IS THE SECOND TIME IT'S HAPPENED ON THIS VEHICLE.
NHTSA complaint #10893979 — an unverified report by a vehicle owner.
at 179,000 milesMcdonough, GA
ENGINE
TL* THE CONTACT OWNS A 1999 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE HAVING A ROUTINE SERVICE PERFORMED AT AN INDEPENDENT MECHANIC, THE TECHNICIAN DIAGNOSED THE WATER PUMP WAS CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 179,000.
NHTSA complaint #10730173 — an unverified report by a vehicle owner.
at 205,029 milesSharpsburg, MDFire
VEHICLE SPEED CONTROL
PASSAT BEGAN TO ACCELERATE UNDER NO PRESSURE TO PEDAL. PASSAT STARTED TO ACCELERATE FAIRLY SLOWLY BUT STEADILY AT FIRST, THEN IT INCREASED. IT WASN'T POSSIBLE TO DECELERATE/NO PRESSURE ON THE BRAKE PEDAL STOPPED THE ACCELERATION. IT BEGAN TO REACH AN UNSAFE SPEED THEN I BEGAN TO DOWNSHIFT AND TO APPLY THE BRAKE IN SEQUENCE TO SLOW THE PASSAT, THEN I TRIED TO SLOW THE VEHICLE TO COAST IT ONTO THE SHOULDER, BUT THE SPEED REMAINED TOO HIGH TO HALT THE CAR. HAVING NO OTHER WAY TO SLOW THE VEHICLE, I STARTED TO DOWNSHIFT AND TO APPLY EXTREME PRESSURE TO THE BREAKS, AND WAS ABLE TO SLOW THE VEHICLE ENOUGH AFTER SEVERAL MILES OF DOWNSHIFTING AND RIDING THE BREAKS TO REACH A POINT AT WHICH I COULD SHIFT THE CAR INTO NEUTRAL, THEN BEGAN COASTING IT UP A LONG DRIVEWAY WHILE THE ENGINE CONTINUED TO RACE AND REV. I THEN DROPPED THE CAR INTO NEUTRAL AND ENGAGED THE EMERGENCY BREAK, THEN FORCED THE TRANS INTO PARK AND SHUT THE PASSAT OFF. THE FRONT BREAKS WERE BOTH GLOWING, WITH THE DRIVER'S SIDE HAVING BURST INTO FLAMES AS A RESULT OF THE FRICTION AND HEAT FROM HAVING RIDDEN THEM FOR SEVERAL MILES. SHOP THAT EXAMINED THE PASSAT ASSESSED THAT THE THROTTLE BODY CONTROL MODULE HAD FAILED AND WASN'T COMMUNICATING WITH THE MAIN ON-BOARD COMPUTER, AND THAT THIS TYPE OF PROBLEM HAD BEEN SEEN BEFORE ON OTHER VOLKSWAGEN MODELS OF THE SAME ERA. TECHNICIAN INDICATED THAT THIS WAS THE THIRD TIME THAT HE'D SEEN THIS FAILURE. IT APPARENTLY USUALLY RESULTS IN THE CAR COMING TO A STOP ALTHOUGH THERE ARE OTHER CASES CUSTOMERS REPORTED THAT RESULTED IN THE UNCONTROLLED ACCELERATION THAT I EXPERIENCES. THE BREAKS AND OTHER INTERNAL COMPONENTS WERE SIGNIFICANTLY DAMAGED AS A RESULT OF THE ACCIDENT/THROTTLE BODY FAILURE, AND THE VEHICLE HAD TO BE SCRAPPED. SOMEONE SHOULD RESEARCH THIS FURTHER AS THIS IS A POTENTIALLY FATAL ISSUE. PLEASE CONTACT ME IF ANY FURTHER INFORMATION IS REQUIRED TO INVESTIGATE.
NHTSA complaint #10692914 — an unverified report by a vehicle owner.
at 205,029 milesSharpsburg, MDFire
ENGINE
PASSAT BEGAN TO ACCELERATE UNDER NO PRESSURE TO PEDAL. PASSAT STARTED TO ACCELERATE FAIRLY SLOWLY BUT STEADILY AT FIRST, THEN IT INCREASED. IT WASN'T POSSIBLE TO DECELERATE/NO PRESSURE ON THE BRAKE PEDAL STOPPED THE ACCELERATION. IT BEGAN TO REACH AN UNSAFE SPEED THEN I BEGAN TO DOWNSHIFT AND TO APPLY THE BRAKE IN SEQUENCE TO SLOW THE PASSAT, THEN I TRIED TO SLOW THE VEHICLE TO COAST IT ONTO THE SHOULDER, BUT THE SPEED REMAINED TOO HIGH TO HALT THE CAR. HAVING NO OTHER WAY TO SLOW THE VEHICLE, I STARTED TO DOWNSHIFT AND TO APPLY EXTREME PRESSURE TO THE BREAKS, AND WAS ABLE TO SLOW THE VEHICLE ENOUGH AFTER SEVERAL MILES OF DOWNSHIFTING AND RIDING THE BREAKS TO REACH A POINT AT WHICH I COULD SHIFT THE CAR INTO NEUTRAL, THEN BEGAN COASTING IT UP A LONG DRIVEWAY WHILE THE ENGINE CONTINUED TO RACE AND REV. I THEN DROPPED THE CAR INTO NEUTRAL AND ENGAGED THE EMERGENCY BREAK, THEN FORCED THE TRANS INTO PARK AND SHUT THE PASSAT OFF. THE FRONT BREAKS WERE BOTH GLOWING, WITH THE DRIVER'S SIDE HAVING BURST INTO FLAMES AS A RESULT OF THE FRICTION AND HEAT FROM HAVING RIDDEN THEM FOR SEVERAL MILES. SHOP THAT EXAMINED THE PASSAT ASSESSED THAT THE THROTTLE BODY CONTROL MODULE HAD FAILED AND WASN'T COMMUNICATING WITH THE MAIN ON-BOARD COMPUTER, AND THAT THIS TYPE OF PROBLEM HAD BEEN SEEN BEFORE ON OTHER VOLKSWAGEN MODELS OF THE SAME ERA. TECHNICIAN INDICATED THAT THIS WAS THE THIRD TIME THAT HE'D SEEN THIS FAILURE. IT APPARENTLY USUALLY RESULTS IN THE CAR COMING TO A STOP ALTHOUGH THERE ARE OTHER CASES CUSTOMERS REPORTED THAT RESULTED IN THE UNCONTROLLED ACCELERATION THAT I EXPERIENCES. THE BREAKS AND OTHER INTERNAL COMPONENTS WERE SIGNIFICANTLY DAMAGED AS A RESULT OF THE ACCIDENT/THROTTLE BODY FAILURE, AND THE VEHICLE HAD TO BE SCRAPPED. SOMEONE SHOULD RESEARCH THIS FURTHER AS THIS IS A POTENTIALLY FATAL ISSUE. PLEASE CONTACT ME IF ANY FURTHER INFORMATION IS REQUIRED TO INVESTIGATE.
NHTSA complaint #10692914 — an unverified report by a vehicle owner.
at 205,029 milesSharpsburg, MDFire
FUEL/PROPULSION SYSTEM
PASSAT BEGAN TO ACCELERATE UNDER NO PRESSURE TO PEDAL. PASSAT STARTED TO ACCELERATE FAIRLY SLOWLY BUT STEADILY AT FIRST, THEN IT INCREASED. IT WASN'T POSSIBLE TO DECELERATE/NO PRESSURE ON THE BRAKE PEDAL STOPPED THE ACCELERATION. IT BEGAN TO REACH AN UNSAFE SPEED THEN I BEGAN TO DOWNSHIFT AND TO APPLY THE BRAKE IN SEQUENCE TO SLOW THE PASSAT, THEN I TRIED TO SLOW THE VEHICLE TO COAST IT ONTO THE SHOULDER, BUT THE SPEED REMAINED TOO HIGH TO HALT THE CAR. HAVING NO OTHER WAY TO SLOW THE VEHICLE, I STARTED TO DOWNSHIFT AND TO APPLY EXTREME PRESSURE TO THE BREAKS, AND WAS ABLE TO SLOW THE VEHICLE ENOUGH AFTER SEVERAL MILES OF DOWNSHIFTING AND RIDING THE BREAKS TO REACH A POINT AT WHICH I COULD SHIFT THE CAR INTO NEUTRAL, THEN BEGAN COASTING IT UP A LONG DRIVEWAY WHILE THE ENGINE CONTINUED TO RACE AND REV. I THEN DROPPED THE CAR INTO NEUTRAL AND ENGAGED THE EMERGENCY BREAK, THEN FORCED THE TRANS INTO PARK AND SHUT THE PASSAT OFF. THE FRONT BREAKS WERE BOTH GLOWING, WITH THE DRIVER'S SIDE HAVING BURST INTO FLAMES AS A RESULT OF THE FRICTION AND HEAT FROM HAVING RIDDEN THEM FOR SEVERAL MILES. SHOP THAT EXAMINED THE PASSAT ASSESSED THAT THE THROTTLE BODY CONTROL MODULE HAD FAILED AND WASN'T COMMUNICATING WITH THE MAIN ON-BOARD COMPUTER, AND THAT THIS TYPE OF PROBLEM HAD BEEN SEEN BEFORE ON OTHER VOLKSWAGEN MODELS OF THE SAME ERA. TECHNICIAN INDICATED THAT THIS WAS THE THIRD TIME THAT HE'D SEEN THIS FAILURE. IT APPARENTLY USUALLY RESULTS IN THE CAR COMING TO A STOP ALTHOUGH THERE ARE OTHER CASES CUSTOMERS REPORTED THAT RESULTED IN THE UNCONTROLLED ACCELERATION THAT I EXPERIENCES. THE BREAKS AND OTHER INTERNAL COMPONENTS WERE SIGNIFICANTLY DAMAGED AS A RESULT OF THE ACCIDENT/THROTTLE BODY FAILURE, AND THE VEHICLE HAD TO BE SCRAPPED. SOMEONE SHOULD RESEARCH THIS FURTHER AS THIS IS A POTENTIALLY FATAL ISSUE. PLEASE CONTACT ME IF ANY FURTHER INFORMATION IS REQUIRED TO INVESTIGATE.
NHTSA complaint #10692914 — an unverified report by a vehicle owner.
at 119,000 milesAtlanta, GA
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1999 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, FUEL FUMES EMITTED IN AND AROUND THE VEHICLE. THE CONTACT MENTIONED THAT WHILE INSPECTING THE VEHICLE, FUEL WAS DISCOVERED LEAKING FROM THE REAR PASSENGER SIDE SUB FRAME. ALSO, THE CONTACT INDICATED THAT THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V156000 (FUEL SYSTEM). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 119,000.
NHTSA complaint #10691401 — an unverified report by a vehicle owner.
at 154,000 milesStone Mountain, GA
ELECTRICAL SYSTEM
CAR WAS HAVING A FOUL ODOR. DEALER DID NOT HAVE INFORMATION FOR OTHER COMPLAINTS. AFTER WORK, CAR WOULD NOT START, ALARM WOULD NOT STOP. ALARM KILLED BATTERY. DEALER SAID LEAK IN SUNROOF CAUSED MODULE TO CORRODE AND LEAK INTO INTERIOR. $1,440.00 TO REPAIR. PROBLEM IS IDENTIFIED IN CLASS ACTION BUT OUR CAR IS NOT INCLUDED. I AM LEASING A CAR FOR MY SON TO DRIVE BUT NOW HIS DAUGHTER HAS ECZEMA AND ASTHMA FROM THE MOLD. HOW CAN I GET VW TO FIX MY CAR TOO?
NHTSA complaint #10520532 — an unverified report by a vehicle owner.
at 154,000 milesStone Mountain, GA
STRUCTURE
CAR WAS HAVING A FOUL ODOR. DEALER DID NOT HAVE INFORMATION FOR OTHER COMPLAINTS. AFTER WORK, CAR WOULD NOT START, ALARM WOULD NOT STOP. ALARM KILLED BATTERY. DEALER SAID LEAK IN SUNROOF CAUSED MODULE TO CORRODE AND LEAK INTO INTERIOR. $1,440.00 TO REPAIR. PROBLEM IS IDENTIFIED IN CLASS ACTION BUT OUR CAR IS NOT INCLUDED. I AM LEASING A CAR FOR MY SON TO DRIVE BUT NOW HIS DAUGHTER HAS ECZEMA AND ASTHMA FROM THE MOLD. HOW CAN I GET VW TO FIX MY CAR TOO?
NHTSA complaint #10520532 — an unverified report by a vehicle owner.
at 90,000 milesManchester, NH
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 1999 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH WITH THE HEADLIGHTS IN ACTIVATION, THE HEADLIGHTS SUDDENLY BECAME DIM. THE CONTACT DECELERATED TO 40 MPH DUE TO THE DISTORTION OF HIS VISIBILITY. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT BOTH PLASTIC HEADLIGHT LENSES EXHIBITED A BROWN FILM AND OXIDATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10487158 — an unverified report by a vehicle owner.
at 86,000 milesAnsonia, CT
ELECTRICAL SYSTEM
PURCHASE VEHICLE ON NOVEMBER 23,2012 AFTER GETTING THE MECHANICS APPROVAL THAT IT IS SAFE TO DRIVE (OIL PRESSURE LIGHT WAS ON) SUPPOSEDLY THE VEHICLE PASSED EMISSIONS,AND DROVE 17 MILES AWAY FROM DEALERSHIP APPLE AUTO IN WALLINGFORD,CT WHEN THE CAR JUST SHUT DOWN WHILE DRIVING. NO POWER. THE VEHICLE WAS TOWED BACK TO DEALERSHIP AT MY EXPENSE.
NHTSA complaint #10486641 — an unverified report by a vehicle owner.
at 86,000 milesAnsonia, CT
SERVICE BRAKES
PURCHASE VEHICLE ON NOVEMBER 23,2012 AFTER GETTING THE MECHANICS APPROVAL THAT IT IS SAFE TO DRIVE (OIL PRESSURE LIGHT WAS ON) SUPPOSEDLY THE VEHICLE PASSED EMISSIONS,AND DROVE 17 MILES AWAY FROM DEALERSHIP APPLE AUTO IN WALLINGFORD,CT WHEN THE CAR JUST SHUT DOWN WHILE DRIVING. NO POWER. THE VEHICLE WAS TOWED BACK TO DEALERSHIP AT MY EXPENSE.
NHTSA complaint #10486641 — an unverified report by a vehicle owner.
at 175,000 milesPhiladelphia, PAFire
ENGINE AND ENGINE COOLING
WAS DRIVING VEHICLE ON THE HIGHWAY , THE VEHICLE'S CHECK ENGINE LIGHT AND BRAKE LIGHT CAME ON AND THE VEHICLE COMPLETELY SHUT DOWN , I PULLED OVER TO THE SIDE OF THE HIGHWAY I SEEN SMOKE I OPENED THE HOOD AND IT WAS ON FIRE. I CALLED POLICE AND FIRE. THE FIRE WAS PUT OUT THE FANS ARE MELTED AND I'M NOT SURE WHAT ELSE IS BURNED , I HAVE NO IDEA WHAT COULD HAVE STARTED THE FIRE THE VEHICLE IS TAKEN CARE OF AND THERE'S NO WARNING LIGHTS ON , ON THE DASH.
NHTSA complaint #10474393 — an unverified report by a vehicle owner.
Virginia Beach, VA
ELECTRICAL SYSTEM
CARS ABS MODULE HAS FAILED, AND CANT AFFORD THE ESTIMATED PRICE OF 1500$ TO GET IT REPAIRED.
NHTSA complaint #10449735 — an unverified report by a vehicle owner.
Virginia Beach, VA
SERVICE BRAKES, HYDRAULIC
CARS ABS MODULE HAS FAILED, AND CANT AFFORD THE ESTIMATED PRICE OF 1500$ TO GET IT REPAIRED.
NHTSA complaint #10449735 — an unverified report by a vehicle owner.
Lakewood, NJ
SERVICE BRAKES, HYDRAULIC
I WAS DRIVING DOWN THE ROAD AND STEPPED ON MY BRAKES. I NOTICED MY CAR WAS NOT STOPPING AND THE BRAKE WAS VERY LOW TO THE FLOOR. I GOT SO SCARED. THANK GOD I WAS GOING AT A VERY VERY SLOW SPEED. MY BRAKE LIGHT CAME FLASHING ON AND BEEPING LIKE CRAZY. THIS CAR SEEMS TO BE A LEMON LATELY. I ALREADY HAVE ISSUES WHEN I START MY CAR. AT TIMES IT JUST DOESN'T START SO I HAVE TO KEEP THE KEY IN THE IGNITION AND WAIT ABOUT 35 SECONDS AND FINALLY THE CAR TURNS OVER. ALSO I HAVE GRAY SMOKE THAT COMES OUT OF MY TAIL PIPE UPON DRIVING AT TIMES. ALSO MY SUN ROOF, THE MATERIAL GOT CAUGHT AND ITS ALL RIPPED. AND. MY OIL DISAPPEARS ON ME. I CAN PUT TWO NEW QUARTS OF OIL IN MY CAR WITH IN TWO WEEKS ITS GONE BONE DRY WITH NO OIL LEAKS. VERY VERY WEIRD. CAN SOMEONE HELP ME OUT. ARE THERE ANY RECALLS FOR ANY OF THIS. I ALREADY BOUGHT ROTORS, BRAKE PADS FOR THE BACK BRAKES AND BUYING CALIPERS THIS WEEK. NOW THIS HAPPENS WHERE I HAVE NO BRAKES. I AM SO DEPRESSED ABOUT THIS. PLEASE HELP ME! I COULD OF GOTTEN INTO A BAD ACCIDENT BECAUSE MY ENTIRE BRAKE SYSTEM FAILED ON ME TODAY. GO VOLKSWAGEN. UNREAL. :(
NHTSA complaint #10429364 — an unverified report by a vehicle owner.
at 149,002 milesModesto, CA
STEERING
WHEN WE BOUGHT IT THE ABS LIGHT WAS ON AND BRAKE LIGHT BLINKS, WHEN BAKING UP TO THE LEFT IT CLICKS.
NHTSA complaint #10427804 — an unverified report by a vehicle owner.
at 149,002 milesModesto, CA
SERVICE BRAKES, HYDRAULIC
WHEN WE BOUGHT IT THE ABS LIGHT WAS ON AND BRAKE LIGHT BLINKS, WHEN BAKING UP TO THE LEFT IT CLICKS.
NHTSA complaint #10427804 — an unverified report by a vehicle owner.
at 59,859 milesChicago, IL
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 1999 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT SHE WAS UNABLE TO CHANGE GEARS. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED ONCE PRIOR, AND BOTH OCCURRENCES TOOK PLACE DURING RAINY WEATHER. THE FIRST TIME THE FAILURE OCCURRED, THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO STATED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED DUE TO WATER DAMAGE. TWO YEARS LATER, THE TRANSMISSION CONTROL MODULE FAILED AGAIN AFTER A STORM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 59,859 AND THE CURRENT MILEAGE WAS 81,000.
NHTSA complaint #10415200 — an unverified report by a vehicle owner.
at 132,263 milesFlushing, NY
SEATS
WAS DRIVING MY 1999 VW PASSAT. WHILE IN MOTION THE DRIVER SEAT STEEL BRACKET THAT HOLDS THE SEAT IN PLACE SHEARED OFF. I WAS THEN FLIPPED 180 DEGREES BACK INTO THE REAR SEAT. LOST CONTROL OF STEERING WHEEL AND BRAKES SINCE IT FLIPPED ME. CONTACTED VW TO SEE IF THERE WAS A RECALL ON THIS SINCE THE PART IS NOT EXPOSED TO WEATHER CONDITIONS AND THE STEEL SHOULD NOT SHEAR OFF LIKE THAT. VW STATED NO RECALL AND THEY WOULD NOT PAY FOR REPAIR DUE THE AGE OF CAR AND NO WARRANTY. I HAD IT REPAIRED AT VW SERVICE CENTER ($860) SINCE NEEDED A CAR FOR TRANSPORTATION. I HAVE THE DEFECTED PART AND PICTURES. SENT UP COMPLAINT TO VW AMERICA AND THEY SAID THEY WILL LOOK INTO IT BUT NOT ABLE TO KEEP ME POSTED, LEAVING ME TO FEEL THAT THEY MIGHT NOT SEE THE URGENCY TO THIS TERRIBLE INCIDENT THAT HAPPENED TO ME. IF MY TODDLER KIDS WERE IN THE CAR I COULD HAVE CRUSHED THEIR LEGS WHEN THE DRIVER CHAIR FLIPPED. MY HUSBAND AND I REALLY COULD HAVE DIED IN A CAR ACCIDENT.
NHTSA complaint #10415199 — an unverified report by a vehicle owner.
at 239,000 milesGuilford, VT
POWER TRAIN:AUTOMATIC TRANSMISSION
WATER IN THE PASSENGER COMPARTMENT OF THE VEHICLE, FROM ANY SOURCE (INCLUDING THE SUNROOF DRAINS THAT WERE RECALLED BUT NOT EFFECTIVELY FIXED) OR SNOW FROM BOOTS THAT HAS MELTED... DRAINS TO THE LOWEST POINT, WHICH IS WHERE VW PUT THE TCM (AN ELECTRICAL COMPONENT HIGHLY SENSITIVE TO MOISTURE) THIS CAUSED THE TRANSMISSION TO SLAM INTO LIMP MODE AT 65 MPH WITH 2 KIDS IN THE BACK SEAT. VOLKSWAGEN IS AWARE OF THE PROBLEM AS ARE THOUSANDS OF 1500$ POORER VW OWNERS WHO HAD TO REPLACE THE TCM AND HOPE THAT THIS DOESN'T HAPPEN AGAIN.
NHTSA complaint #10390006 — an unverified report by a vehicle owner.
at 239,000 milesGuilford, VT
STRUCTURE
WATER IN THE PASSENGER COMPARTMENT OF THE VEHICLE, FROM ANY SOURCE (INCLUDING THE SUNROOF DRAINS THAT WERE RECALLED BUT NOT EFFECTIVELY FIXED) OR SNOW FROM BOOTS THAT HAS MELTED... DRAINS TO THE LOWEST POINT, WHICH IS WHERE VW PUT THE TCM (AN ELECTRICAL COMPONENT HIGHLY SENSITIVE TO MOISTURE) THIS CAUSED THE TRANSMISSION TO SLAM INTO LIMP MODE AT 65 MPH WITH 2 KIDS IN THE BACK SEAT. VOLKSWAGEN IS AWARE OF THE PROBLEM AS ARE THOUSANDS OF 1500$ POORER VW OWNERS WHO HAD TO REPLACE THE TCM AND HOPE THAT THIS DOESN'T HAPPEN AGAIN.
NHTSA complaint #10390006 — an unverified report by a vehicle owner.
at 150,000 milesBoston, MA
VEHICLE SPEED CONTROL
1999 VW PASSAT GLX ACCELERATED ON ITS OWN AND WOULD NOT STOP WHEN BRAKES WERE PRESSED OR CAR WAS PUT INTO NEUTRAL. CAR ACCELERATED ON ITS OWN AND SPEED KEPT INCREASING. EXTREMELY DANGEROUS AND I WAS UNABLE TO STOP THE VEHICLE BY PRESSING THE BRAKES. CAR ACCELERATED ON ITS OWN.
NHTSA complaint #10378458 — an unverified report by a vehicle owner.