FaultScore

FaultScore report

2018 Volkswagen Passat problems

Owners have filed 65 complaints about the 2018 Volkswagen Passat with NHTSA between 2018 and 2026. The largest single group is the brakes. Across this model's run it ranks 14 of 30 worst.

C

FaultScore 48/100

Higher is worse. Measured against the other years of the Volkswagen Passat.

How this is worked out

The numbers

65

Complaints

8

Crashes reported

0

Fires reported

5

Injuries reported

43,117 mi

Median mileage at failure

Half of reported failures happened before this

38%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 10 vs 50 Severity 100 vs 50 Early failure 66 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 10
Against the median year of the Volkswagen Passat. 50 means typical for this model; 100 means roughly double.
Severity — 100
20% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 66
38% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2018 compares with every other Volkswagen Passat

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2018 Volkswagen Passat

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 13 20.0%

2 crashes, 0 fires · median 34,853 mi

Engine & Cooling 11 16.9%

1 crashes, 0 fires · median 74,000 mi

1 crashes, 0 fires · median 49,900 mi

Fuel & Propulsion 6 9.2%
Airbags 5 7.7%

1 crashes, 0 fires · median 49,900 mi

Acceleration & Cruise Control 4 6.2%

1 crashes, 0 fires

Other & Unspecified 3 4.6%

1 crashes, 0 fires · median 40,235 mi

Driver Assist & Collision Avoidance 3 4.6%

1 crashes, 0 fires · median 45,067 mi

Transmission & Drivetrain 3 4.6%

Median failure at 74,000 miles

Wheels 2 3.1%

Median failure at 46,000 miles

Suspension 2 3.1%

Median failure at 13,000 miles

Steering 2 3.1%

Median failure at 46,000 miles

Lights 1 1.5%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 2 7.7%
1,000 – 9,999 miles 3 11.5%
10,000 – 24,999 miles 1 3.8%
25,000 – 49,999 miles 13 50.0%
50,000 – 74,999 miles 5 19.2%
100,000 – 149,999 miles 2 7.7%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jun 2018 peak 6 Jun 2026

Recalls on the 2018 Volkswagen Passat

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

20V561000

UNKNOWN OR OTHER

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Golf R and Atlas, 2017 Golf Alltrack and E-Golf and 2016-2018 Passat vehicles. These internal use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.

Risk: Vehicles that do not meet all regulatory requirements may have an increased risk of a crash or injury to vehicle occupants.

19V389000

EXTERIOR LIGHTING:HEADLIGHTS

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.

18V536000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and 2017-2018 Volkswagen Passat vehicles. The brake caliper bracket mounting bolts on these vehicles may not have been tightened sufficiently.

Risk: The loose brake bracket bolts can allow the caliper to move, reducing braking ability or causing a loss of vehicle control and increasing the risk of a crash.

18V369000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas, Passat, Beetle, Beetle Convertible, Golf, Golf SportWagen and GTI and Audi Q5 and SQ5 vehicles. The brake caliper pistons on these vehicles may have insufficient coating, potentially reducing the brake performance.

Risk: A reduction of braking performance can increase the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2019242 51,987 units in Canada

Lights And Instruments

Issue: Certain vehicles were built with headlights that may allow horizontal adjustment. This is not allowed under Canadian regulations. Safety Risk: Headlights that are not properly adjusted could cause reduced visibility or glare for oncoming drivers, and could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to inspect the headlights. A blocking cap will be installed on the horizontal adjusters as necessary.

Recall 2018429 774 units in Canada

Brakes

On certain vehicles, the brake caliper bracket bolts may not be properly tightened and could loosen, allowing the caliper to move. This could cause increased stopping distances, result in wheel damage and/or cause a loss of vehicle control, increasing the risk of a crash causing injury and/or property damage. Correction: Dealers will inspect the vehicles and, if a loose bolt is found, the bolt will be replaced and tightened to the correct specification. Note: On Atlas models, only the front brake caliper bracket bolts are affected, and on Passat models, only the rear brake caliper bracket bolts are affected.

Recall 2018292 5,120 units in Canada

Brakes

On certain vehicles, a problem with the brake system may cause gas bubbles to form in the brake fluid. This could cause a soft brake pedal feel and a reduction in brake performance, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will bleed the front or rear brakes as necessary. Note: In the interim, owners are advised to stop driving their vehicle until the defect has been repaired. Affected owners should call Volkswagen's Roadside Assistance number at 1-800-411-6688.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Silver Spring, MD Crash

AIR BAGS

Collision around 45 to 50 mph. Airbags frontal and side airbags didnt deployed Two vehicles invaded my lane and I ran into the second vehicle .

NHTSA complaint #11563910 — an unverified report by a vehicle owner.

Aston, PA Crash

SERVICE BRAKES

I was driving down the road and the wheel locked up and I lost control of the car. I thought it was just a flat tire. I noticed the tire was flat and brake caliber was lying on the inside of the rim. There was extensive damage to the vehicle, tire, rim, suspension components and brake components. There was no warning and it just happened suddenly. My family and other drivers safety were at risk. The dealership said it was due to impact but their estimate didn't mention or included any of the brake components. The brake caliber bracket is broken and the holes were the caliber bolts attached are elongated. The brake caliber and bracket are protected inside the rim and brakes just don't fall off. It is a VW certified car. I put 4,000 miles since I purchased and the accident happened on November 17, 2021. I have all the components and pictures.

NHTSA complaint #11445457 — an unverified report by a vehicle owner.

Harvest, AL Crash

ELECTRICAL SYSTEM:IGNITION:INTERLOCK/LOCKOUT

The vehicle can be turned off while in drive, and gives no extra signals (beeps, flashing lights, etc.) with the exception of a brief message on the dash and single ding (same ding for door open, and other low importance messages). The vehicle will then roll until the brake is applied or it comes to a rest on a flat surface or against a pole or hard object. This is a significant safety hazard that has occurred to me 3-4 times, the most recent was today when the vehicle rolled backwards down my mothers driveway. Crossed the street, entered the neighbors driveway/yard, contacted the mail box and came to rest in the front yard. The vehicle rolled approx. 200ft. The vehicle is equipped with auto braking and parking collision warning, that are capable of sensing a collision while driving and notifying the driver of objects while parking. The same system should be able to prevent a car turned off while in drive from rolling uncontrolled and striking a person or object. In addition the car should have generate a significant audio and visual warnings to the driver, furthermore the car should not be able to be turned off while in drive. It’s a fundamental flaw that it can be turned off, drivers door opened, driver and keys step out of the vehicle with no response from the vehicle.

NHTSA complaint #11428647 — an unverified report by a vehicle owner.

at 40,235 miles Halethorpe, MD Crash 1 injured

UNKNOWN OR OTHER

I AM AT THE BURGER KING DRIVE THRU JAN 23, 2021, THERE ARE A FEW CARS AHEAD OF ME. I SIT AT DRIVER THRU WITH FOOT ON THE BRAKE ABOUT 3 TO 5 MINUTES, WHEN THE CAR IN FRONT OF ME MOVES CLOSER TO PICK UP HIS FOOD, I LET OFF OF THE BRAKE AND DRIFT FORWARD AS I GET CLOSER TO CAR IN FRONT OF ME , I PRESS THE BRAKE AND THE PEDAL GOES ALL THE WAY TO THE FLOOR. I PRESS HARDER AND MY CAR BANGS DIRECTLY INTO THE BACK OF A 2015 CAMARA THAT HAS BEEN GARAGED KEPT AND HAS ONLY 3,000 MILES ON IT. I GIVE THE DRIVER MY PHONE NUMBER. VERY MINOR DAMAGE TO HIS CAR AND ONLY DAMAGE MY LICENSE PLATE AREA. I PULLED MY CAR INTO THE PARKING LOT , TURNED OFF IGNITION, I THEN STARTED PUMPING MY BRAKES AND EVENTUALLY THE BRAKES FELT MUCH STIFFER AFTER ABOUT 15 PUMPS OF THE BRAKE PEDAL . ONE WEEK PRIOR TO THIS , I TOOK MY CAR TO THE VW DEALERSHIP FOR OIL CHANGE AND SPECIFICALLY ASKED FOR THEM TO CHECK MY BRAKES AND TIRES. I WAS TOLD WHEN I PICKED UP MY CAR THAT TIRES SHOULD BE REPLACE IN ABOUT 5,000 MORE MILES,BUT MY BRAKES WERE FINE. MY CAR JUST PASSED 40,000 MILES ON THE ODOMETER 2 DAYS AFTER THE OIL CHANGE. YESTERDAY JAN 25 ,2021 , I TOOK THE CAR TO VW DEALERSHIP EXPLAINING WHAT HAD HAPPENED, TODAY IS JAN 26 THEY KEPT THE CAR OVER NIGHT WAITING TO HEAR BACK FROM SPECIALIST FROM VW. MEANWHILE I SEARCHED INTERNET FOR INFO. THAT IS WHEN I REACHED THIS SITE. ALSO MY FORWARD COLLISION SHOULD HAVE COME BEFORE I MADE CONTACT WITH THE CAR I HIT AT BURGER KING. I SERIOUSLY DON'T WANT ANYTHING TO DO WITH THIS VEHICLE ANYMORE. I DON'T TRUST IT. I ALSO INJURED MY LEG PRESSING SO HARD ON THE BRAKE PEDAL.

NHTSA complaint #11389957 — an unverified report by a vehicle owner.

at 40,235 miles Halethorpe, MD Crash 1 injured

SERVICE BRAKES

I AM AT THE BURGER KING DRIVE THRU JAN 23, 2021, THERE ARE A FEW CARS AHEAD OF ME. I SIT AT DRIVER THRU WITH FOOT ON THE BRAKE ABOUT 3 TO 5 MINUTES, WHEN THE CAR IN FRONT OF ME MOVES CLOSER TO PICK UP HIS FOOD, I LET OFF OF THE BRAKE AND DRIFT FORWARD AS I GET CLOSER TO CAR IN FRONT OF ME , I PRESS THE BRAKE AND THE PEDAL GOES ALL THE WAY TO THE FLOOR. I PRESS HARDER AND MY CAR BANGS DIRECTLY INTO THE BACK OF A 2015 CAMARA THAT HAS BEEN GARAGED KEPT AND HAS ONLY 3,000 MILES ON IT. I GIVE THE DRIVER MY PHONE NUMBER. VERY MINOR DAMAGE TO HIS CAR AND ONLY DAMAGE MY LICENSE PLATE AREA. I PULLED MY CAR INTO THE PARKING LOT , TURNED OFF IGNITION, I THEN STARTED PUMPING MY BRAKES AND EVENTUALLY THE BRAKES FELT MUCH STIFFER AFTER ABOUT 15 PUMPS OF THE BRAKE PEDAL . ONE WEEK PRIOR TO THIS , I TOOK MY CAR TO THE VW DEALERSHIP FOR OIL CHANGE AND SPECIFICALLY ASKED FOR THEM TO CHECK MY BRAKES AND TIRES. I WAS TOLD WHEN I PICKED UP MY CAR THAT TIRES SHOULD BE REPLACE IN ABOUT 5,000 MORE MILES,BUT MY BRAKES WERE FINE. MY CAR JUST PASSED 40,000 MILES ON THE ODOMETER 2 DAYS AFTER THE OIL CHANGE. YESTERDAY JAN 25 ,2021 , I TOOK THE CAR TO VW DEALERSHIP EXPLAINING WHAT HAD HAPPENED, TODAY IS JAN 26 THEY KEPT THE CAR OVER NIGHT WAITING TO HEAR BACK FROM SPECIALIST FROM VW. MEANWHILE I SEARCHED INTERNET FOR INFO. THAT IS WHEN I REACHED THIS SITE. ALSO MY FORWARD COLLISION SHOULD HAVE COME BEFORE I MADE CONTACT WITH THE CAR I HIT AT BURGER KING. I SERIOUSLY DON'T WANT ANYTHING TO DO WITH THIS VEHICLE ANYMORE. I DON'T TRUST IT. I ALSO INJURED MY LEG PRESSING SO HARD ON THE BRAKE PEDAL.

NHTSA complaint #11389957 — an unverified report by a vehicle owner.

at 40,235 miles Halethorpe, MD Crash 1 injured

FORWARD COLLISION AVOIDANCE: WARNINGS

I AM AT THE BURGER KING DRIVE THRU JAN 23, 2021, THERE ARE A FEW CARS AHEAD OF ME. I SIT AT DRIVER THRU WITH FOOT ON THE BRAKE ABOUT 3 TO 5 MINUTES, WHEN THE CAR IN FRONT OF ME MOVES CLOSER TO PICK UP HIS FOOD, I LET OFF OF THE BRAKE AND DRIFT FORWARD AS I GET CLOSER TO CAR IN FRONT OF ME , I PRESS THE BRAKE AND THE PEDAL GOES ALL THE WAY TO THE FLOOR. I PRESS HARDER AND MY CAR BANGS DIRECTLY INTO THE BACK OF A 2015 CAMARA THAT HAS BEEN GARAGED KEPT AND HAS ONLY 3,000 MILES ON IT. I GIVE THE DRIVER MY PHONE NUMBER. VERY MINOR DAMAGE TO HIS CAR AND ONLY DAMAGE MY LICENSE PLATE AREA. I PULLED MY CAR INTO THE PARKING LOT , TURNED OFF IGNITION, I THEN STARTED PUMPING MY BRAKES AND EVENTUALLY THE BRAKES FELT MUCH STIFFER AFTER ABOUT 15 PUMPS OF THE BRAKE PEDAL . ONE WEEK PRIOR TO THIS , I TOOK MY CAR TO THE VW DEALERSHIP FOR OIL CHANGE AND SPECIFICALLY ASKED FOR THEM TO CHECK MY BRAKES AND TIRES. I WAS TOLD WHEN I PICKED UP MY CAR THAT TIRES SHOULD BE REPLACE IN ABOUT 5,000 MORE MILES,BUT MY BRAKES WERE FINE. MY CAR JUST PASSED 40,000 MILES ON THE ODOMETER 2 DAYS AFTER THE OIL CHANGE. YESTERDAY JAN 25 ,2021 , I TOOK THE CAR TO VW DEALERSHIP EXPLAINING WHAT HAD HAPPENED, TODAY IS JAN 26 THEY KEPT THE CAR OVER NIGHT WAITING TO HEAR BACK FROM SPECIALIST FROM VW. MEANWHILE I SEARCHED INTERNET FOR INFO. THAT IS WHEN I REACHED THIS SITE. ALSO MY FORWARD COLLISION SHOULD HAVE COME BEFORE I MADE CONTACT WITH THE CAR I HIT AT BURGER KING. I SERIOUSLY DON'T WANT ANYTHING TO DO WITH THIS VEHICLE ANYMORE. I DON'T TRUST IT. I ALSO INJURED MY LEG PRESSING SO HARD ON THE BRAKE PEDAL.

NHTSA complaint #11389957 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Paramus, NJ

ELECTRICAL SYSTEM

A major engineering and material design failure occurred involving internal fluid containment seals, resulting in a severe electrical safety hazard. Pressurized engine coolant breached an internal component seal and began migrating internally directly through the vehicle's engine wiring harness via capillary/siphoning action. The fluid used the sealed wiring loom as a literal pipeline, traveling inside the wire insulation to bypass all outer weather seals and completely flood the Engine Control Module (ECM) pin connectors. The vehicle's dealership service department documented extensive galvanic corrosion and shorting inside the primary vehicle computer pins due to this blue-green fluid pooling. Because the dealership has not yet completed the full repair, the exact originating component source of the leak (e.g., the engine coolant temperature sensor or the coolant expansion tank housing barrier) remains unconfirmed. However, the physical mechanism of the coolant migration through the sealed harness into the primary electrical architecture is fully verified. This defect presents a critical safety risk. The sudden flooding and short-circuiting of the Engine Control Module can cause an immediate and unexpected loss of engine propulsion, power steering assist, and electrical control while driving at highway speeds, creating an imminent risk of a high-speed collision.

NHTSA complaint #11741923 — an unverified report by a vehicle owner.

Paramus, NJ

ENGINE

A major engineering and material design failure occurred involving internal fluid containment seals, resulting in a severe electrical safety hazard. Pressurized engine coolant breached an internal component seal and began migrating internally directly through the vehicle's engine wiring harness via capillary/siphoning action. The fluid used the sealed wiring loom as a literal pipeline, traveling inside the wire insulation to bypass all outer weather seals and completely flood the Engine Control Module (ECM) pin connectors. The vehicle's dealership service department documented extensive galvanic corrosion and shorting inside the primary vehicle computer pins due to this blue-green fluid pooling. Because the dealership has not yet completed the full repair, the exact originating component source of the leak (e.g., the engine coolant temperature sensor or the coolant expansion tank housing barrier) remains unconfirmed. However, the physical mechanism of the coolant migration through the sealed harness into the primary electrical architecture is fully verified. This defect presents a critical safety risk. The sudden flooding and short-circuiting of the Engine Control Module can cause an immediate and unexpected loss of engine propulsion, power steering assist, and electrical control while driving at highway speeds, creating an imminent risk of a high-speed collision.

NHTSA complaint #11741923 — an unverified report by a vehicle owner.

at 70,000 miles Rahway, NJ

ELECTRICAL SYSTEM

The contact owns a 2018 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the infotainment screen failed to respond to touch commands, preventing the contact from viewing the GPS feature. The contact performed a hard reset on the vehicle, but the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.

NHTSA complaint #11731417 — an unverified report by a vehicle owner.

at 136,000 miles Kernersville, NC

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

The contact owns a 2018 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The vehicle was unable to restart and was towed to the dealer to be diagnosed. The vehicle was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was then towed to a different dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 136,000.

NHTSA complaint #11715843 — an unverified report by a vehicle owner.

at 136,000 miles Kernersville, NC

ENGINE

The contact owns a 2018 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The vehicle was unable to restart and was towed to the dealer to be diagnosed. The vehicle was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was then towed to a different dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 136,000.

NHTSA complaint #11715843 — an unverified report by a vehicle owner.

Tampa, FL

FUEL/PROPULSION SYSTEM

I initially brought my vehicle in for service due to a strong gasoline odor and the vehicle failing to start. At that time, I was informed that no gasoline smell was detected and that the issue was instead a faulty starter, which I authorized for repair. Approximately two weeks later, my vehicle again would not start. I was then informed that the issue was a lower fuel injector, which required additional repairs. Just three days after that service, the vehicle once again failed to start, and I was told this time that the upper fuel injector was the cause. As a result of these events, I incurred a total of $3,946.96 in repair costs across two service visits and was forced to have my vehicle towed three separate times. Before the third visit, I was informed that I would need to pay an additional $1,500, on top of the nearly $4,000 I had already paid. I challenged the accuracy and consistency of the diagnoses at that point, and ultimately, the vehicle was repaired without charging me the additional $1,500. While I appreciate that the final repair was completed without further cost, I am deeply concerned about the pattern of repeated breakdowns, inconsistent diagnoses, and the financial burden placed on me as a customer. The original concern of a gasoline smell appears to have been valid from the outset, yet it took multiple failures, repairs, and significant expense before the underlying issue was resolved.

NHTSA complaint #11715421 — an unverified report by a vehicle owner.

at 55,000 miles Mckees Rocks, PA

ELECTRICAL SYSTEM

The contact owns a 2018 Volkswagen Passat. The contact stated that while driving approximately 40 MPH, the vehicle made an abnormal sound and failed to accelerate as intended. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a wiring harness failure. The vehicle was repaired. The contact had received an unknown notice, which was related to the failure. The manufacturer was contacted for reimbursement, and a case was filed. The contact sent the requested documents to the manufacturer; however, the manufacturer failed to call back as the manufacturer had stated. The failure mileage was approximately 55,000.

NHTSA complaint #11714408 — an unverified report by a vehicle owner.

Brooklyn, NY

FUEL/PROPULSION SYSTEM

Battery drains overnight. Started with a boost all dashboard warning lights on, vehicle runs fine all day with many starts and stops, battery dies again overnight. Diagnosed with a bad fuel pump control module that continues to run and does not shut off until all battery power is drained. Mechanic changed the fuel pump control module, cleared all fault codes, and vehicle fixed. I saw a Carfax report for an identical 2018, SEL Premium Passat to mine with the exact same issue of a bad fuel control module in that vehicle Carfax report and realized it was a much bigger issue. I am aware of a similar recall for vehicles up till 2016 model year, but this issue is wider for higher model years. Besides the other identical problem listed below in the Carfax report, I am aware of many other fuel pump control module problems reported to online VW forums and online. The identical Passat vehicle information is below: 2018 VOLKSWAGEN PASSAT 2.0T SEL PREMIUM VIN: [XXX] XXX SEDAN 4 DR 2L I4 F DOHC 16V GASOLINE FRONT WHEEL DRIVE 06/27/2025 69,955 mi Piazza Volkswagen Ardmore Ardmore, PennsylvaniaArdmore, PA Ardmore, XXX [XXX] 4.6 / 5.0 88 Verified Reviews 2,091 Vehicle serviced Maintenance inspection completed Fuel pump module replaced Vehicle washed/detailed URL for this vehicle Carfax report is below: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11711803 — an unverified report by a vehicle owner.

Anaheim, CA

POWER TRAIN

The catalytic converter on my 2018 Volkswagen Passat failed and the vehicle has been at an authorized Volkswagen dealership since May 16, 2025. The dealership confirmed that the catalytic converter is defective and must be replaced, but the part has been on national backorder with no estimated delivery date for several months. The vehicle cannot be safely driven in its current condition and has been unavailable for all normal use. The issue has been confirmed by the dealership and the vehicle is available for inspection. There were warning lights related to emissions prior to the failure. Volkswagen has not been able to provide a timeline for repair, which has created an ongoing safety and reliability concern.

NHTSA complaint #11701576 — an unverified report by a vehicle owner.

Spring, TX

SERVICE BRAKES

ABS sensor warning lights are coming on showing there is an issue.

NHTSA complaint #11682521 — an unverified report by a vehicle owner.

Spring, TX

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

ABS sensor warning lights are coming on showing there is an issue.

NHTSA complaint #11682521 — an unverified report by a vehicle owner.

Howe, TX

AIR BAGS

We have been having numerous sensor issues. Sensors showing air bag malfunction and with passenger side seat belt on the front right side. We bought the car in used condition from pat lobb toyota of mckinney less than a year ago. Constantly having sensor issues with it.

NHTSA complaint #11674522 — an unverified report by a vehicle owner.

Howe, TX

UNKNOWN OR OTHER

We have been having numerous sensor issues. Sensors showing air bag malfunction and with passenger side seat belt on the front right side. We bought the car in used condition from pat lobb toyota of mckinney less than a year ago. Constantly having sensor issues with it.

NHTSA complaint #11674522 — an unverified report by a vehicle owner.

El Paso, TX

FUEL/PROPULSION SYSTEM

Car Fuel Pump Leaking. Fuel pump Module failure. There was a recall for this issue on other Volkswagens, but not on the Passat. There are hundreds of cars online with the same issue.

NHTSA complaint #11648212 — an unverified report by a vehicle owner.

El Paso, TX

FUEL/PROPULSION SYSTEM

Fuel pump Leak. Strong order of gasoline has been coming from the car. I had a check and the fuel pump is leaking. Other vehicles have been recalled due to this, but the Passat has not been included. This problem has been reported out in several cars including a fire….

NHTSA complaint #11613209 — an unverified report by a vehicle owner.

Chula Vista, CA

ENGINE

EPC light came on & check engine light Car shakes

NHTSA complaint #11581815 — an unverified report by a vehicle owner.

Chula Vista, CA

FUEL/PROPULSION SYSTEM

EPC light came on & check engine light Car shakes

NHTSA complaint #11581815 — an unverified report by a vehicle owner.

Warrensburg, MO

ENGINE

My oil sensor started blinking while I am driving. I stoped and added oil to the car because the level was in low level. Went to the dealership to check my car in if I do have leakage or if my engine did start to burn oil. They did suggest to come visit them after 600 miles which I did. And after check up they did end up saying yes your car did burn oil around 0.25 quart. And I suggest you to come after 600 miles again. I need that issue to be fixed and they are wasting my time in this unnecessary procedure. It was confirmed that my engine burn oil and I have got extended warranty plus my car was always been serviced by the vw dealership.

NHTSA complaint #11579645 — an unverified report by a vehicle owner.

Coppell, TX

ENGINE

I received a check engine light and my mechanic diagnosed the problem and attributed it to an the air pump control valve which was connected to primary engine water pump. A slight leak in the air system was noticed since the check valve failed. The primary engine water pump began to lose pressure over time causing increased tail pipe emissions. I tried to report this issue to VW but fell on deaf years. Since the primary engine water pump was part of a recall i was explaining that the air pump control valve also had to be replaced because the open/close relay stopped working. I spent 820 $ parts + labor to get this fixed and VW does not even want to accept it as a problem. I have been constantly encountering these problems with my VW car. This is a safety issue and hence wanted to report this to NHTSA.

NHTSA complaint #11570751 — an unverified report by a vehicle owner.

Silver Spring, MD Crash

AIR BAGS

Collision around 45 to 50 mph. Airbags frontal and side airbags didnt deployed Two vehicles invaded my lane and I ran into the second vehicle .

NHTSA complaint #11563910 — an unverified report by a vehicle owner.

Buda, TX

VEHICLE SPEED CONTROL

First/only owner of a 2018 VW Passat GP r-line, scheduled maintenance intervals followed religiously and performed by VW; only filled with top tier fuel (mid/premium), no prev. indicator lights ever illuminated until ECM light (no accompanying warning lights) came on while driving at highway speed with Adaptive Cruise Control engaged. Immediate loss of power and shaking vibration upon any attempt to accelerate/change lanes to safely get off of roadway. Once off roadway, all systems shut down and engine turned off for several minutes. Restarted car w/o difficulty, remained parked for 5 more minutes to monitor ECM light which did not return after shut down/restart. Returned to highway while safely merging into lane with conservative acceleration. ECM warning light did not return and vibration/shutterring had ceased. No unusual or abnormal gas mileage readings found upon close monitoring. Vehicle was driven x3 (relatively short distances) with speeds no greater than 65 mph; no return of ECM or any other warning lights. On the 4th drive, while attempting to evade an idiot, accelerator was applied more aggressively so as to avoid a near-catastrophic collision (nowhere to slow down or go to shoulder safely within 0.75/sec) which triggered the ECM light accompanied with loss of power/shuttering/vibration when pressure applied to accelerator. Pulled over, shut down, waited, panicked a little, then restarted engine. ECM light did not reappear after shut down/restart. Vehicle operated flawlessly once more. Injector/fuel system cleaner added to fuel tank and driven 40 mins in Sport mode to burn corrosive buildup effectively. Fuel tank refilled at new fueling station (thinking bad gas was a differential) and no issues since. Codes not showing up when diagnostics are ran. VW won’t fix something that isn’t presenting itself as a problem, at that very moment. 93k miles w/ NO prev. engine/emissions/transmission probs.

NHTSA complaint #11545705 — an unverified report by a vehicle owner.

Buda, TX

ENGINE

First/only owner of a 2018 VW Passat GP r-line, scheduled maintenance intervals followed religiously and performed by VW; only filled with top tier fuel (mid/premium), no prev. indicator lights ever illuminated until ECM light (no accompanying warning lights) came on while driving at highway speed with Adaptive Cruise Control engaged. Immediate loss of power and shaking vibration upon any attempt to accelerate/change lanes to safely get off of roadway. Once off roadway, all systems shut down and engine turned off for several minutes. Restarted car w/o difficulty, remained parked for 5 more minutes to monitor ECM light which did not return after shut down/restart. Returned to highway while safely merging into lane with conservative acceleration. ECM warning light did not return and vibration/shutterring had ceased. No unusual or abnormal gas mileage readings found upon close monitoring. Vehicle was driven x3 (relatively short distances) with speeds no greater than 65 mph; no return of ECM or any other warning lights. On the 4th drive, while attempting to evade an idiot, accelerator was applied more aggressively so as to avoid a near-catastrophic collision (nowhere to slow down or go to shoulder safely within 0.75/sec) which triggered the ECM light accompanied with loss of power/shuttering/vibration when pressure applied to accelerator. Pulled over, shut down, waited, panicked a little, then restarted engine. ECM light did not reappear after shut down/restart. Vehicle operated flawlessly once more. Injector/fuel system cleaner added to fuel tank and driven 40 mins in Sport mode to burn corrosive buildup effectively. Fuel tank refilled at new fueling station (thinking bad gas was a differential) and no issues since. Codes not showing up when diagnostics are ran. VW won’t fix something that isn’t presenting itself as a problem, at that very moment. 93k miles w/ NO prev. engine/emissions/transmission probs.

NHTSA complaint #11545705 — an unverified report by a vehicle owner.

Buda, TX

FUEL/PROPULSION SYSTEM

First/only owner of a 2018 VW Passat GP r-line, scheduled maintenance intervals followed religiously and performed by VW; only filled with top tier fuel (mid/premium), no prev. indicator lights ever illuminated until ECM light (no accompanying warning lights) came on while driving at highway speed with Adaptive Cruise Control engaged. Immediate loss of power and shaking vibration upon any attempt to accelerate/change lanes to safely get off of roadway. Once off roadway, all systems shut down and engine turned off for several minutes. Restarted car w/o difficulty, remained parked for 5 more minutes to monitor ECM light which did not return after shut down/restart. Returned to highway while safely merging into lane with conservative acceleration. ECM warning light did not return and vibration/shutterring had ceased. No unusual or abnormal gas mileage readings found upon close monitoring. Vehicle was driven x3 (relatively short distances) with speeds no greater than 65 mph; no return of ECM or any other warning lights. On the 4th drive, while attempting to evade an idiot, accelerator was applied more aggressively so as to avoid a near-catastrophic collision (nowhere to slow down or go to shoulder safely within 0.75/sec) which triggered the ECM light accompanied with loss of power/shuttering/vibration when pressure applied to accelerator. Pulled over, shut down, waited, panicked a little, then restarted engine. ECM light did not reappear after shut down/restart. Vehicle operated flawlessly once more. Injector/fuel system cleaner added to fuel tank and driven 40 mins in Sport mode to burn corrosive buildup effectively. Fuel tank refilled at new fueling station (thinking bad gas was a differential) and no issues since. Codes not showing up when diagnostics are ran. VW won’t fix something that isn’t presenting itself as a problem, at that very moment. 93k miles w/ NO prev. engine/emissions/transmission probs.

NHTSA complaint #11545705 — an unverified report by a vehicle owner.

Broomfield, CO

ENGINE

Intake Manifold Runner is failing. This could suddenly put the vehicle in limp mode on the open highways, resulting in a hazardous situation due to sudden slowing. MIL light is illuminating and diagnostics from Meineke Car Care Center confirms failure of the Intake Manifold Runner. Similar issues have been noted with past VW models, with Intake Manifold warranty extension to 10 years, 120,000 miles for 2006-2008, 2008-2012, and 2013-2017 model years. It seems the problem continues through 2018 as I reached 90,000 miles with a failure. Volkswagen service specialists was quoted as "that sounds about right" so the problem clearly lingers for the 2018 model years and beyond.

NHTSA complaint #11530921 — an unverified report by a vehicle owner.

at 35,000 miles Richmond, VA

ELECTRICAL SYSTEM

The contact owns a 2018 Volkswagen Passat. The contact stated while driving 35 MPH, several unknown warning lights illuminated. The contact stated that the vehicle had experienced unstated electrical failures while driving at various speeds. Additionally, the rear-view camera would activate while the vehicle was in drive(D). The contact stated that the passenger occupant air bag sensor was flashing on and off without a passenger being seated in passenger’s side seat. The contact had taken the vehicle to a local dealer, where it was determined that the failure could not be duplicated. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 35,000.

NHTSA complaint #11515663 — an unverified report by a vehicle owner.