BMW 128I vs Jeep Grand Cherokee L

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure BMW 128I Jeep Grand Cherokee L
Complaints on file 238 581
Model years covered 2007–2013 2021–2026
Worst model year 2012 2025
Best model year 2008 2026
Crashes reported 7 34
Fires reported 14 3
Injuries reported 2 10
Deaths reported 0 0
Most complained-about part Airbags Driver Assist & Collision Avoidance
Share of complaints involving harm 9.7% 8.1%

BMW 128I by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 90 37.8%
Engine & Cooling 62 26.1%
Electrical System 19 8.0%
Lights 11 4.6%
Windows, Mirrors & Wipers 9 3.8%
Other & Unspecified 8 3.4%
Body & Structure 7 2.9%
Brakes 6 2.5%

Jeep Grand Cherokee L by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks