BMW 328XI vs Ford Fusion Hybrid

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	BMW 328XI	Ford Fusion Hybrid
Complaints on file	672	1,591
Model years covered	2006–2016	2010–2020
Worst model year	2008	2017
Best model year	2009	2016
Crashes reported	32	74
Fires reported	61	14
Injuries reported	28	35
Deaths reported	0	7
Most complained-about part	Electrical System	Steering
Share of complaints involving harm	18%	8.2%

BMW 328XI by year

6 287 152 18 29 99 1 33 21 22 4

06 07 08 09 10 11 12 13 14 15 16

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 146 21.7%

Engine & Cooling 144 21.4%

Airbags 96 14.3%

Other & Unspecified 41 6.1%

Fuel & Propulsion 37 5.5%

Transmission & Drivetrain 34 5.1%

Doors, Latches & Locks 29 4.3%

Steering 28 4.2%

Ford Fusion Hybrid by year

647 166 137 175 89 65 72 98 81 47 14

10 11 12 13 14 15 16 17 18 19 20

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Steering 295 18.5%

Airbags 236 14.8%

Brakes 195 12.3%

Transmission & Drivetrain 149 9.4%

Electrical System 135 8.5%

Engine & Cooling 131 8.2%

Other & Unspecified 77 4.8%

Fuel & Propulsion 68 4.3%