Buick Encore vs Mercury Villager
Both cars' complete complaint records, side by side.
Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.
| Measure | Buick Encore | Mercury Villager |
|---|---|---|
| Complaints on file | 905 | 2,205 |
| Model years covered | 2013–2022 | 1992–2002 |
| Worst model year | 2017 | 1993 |
| Best model year | 2021 | 2002 |
| Crashes reported | 85 | 130 |
| Fires reported | 10 | 64 |
| Injuries reported | 62 | 91 |
| Deaths reported | 3 | 5 |
| Most complained-about part | Engine & Cooling | Engine & Cooling |
| Share of complaints involving harm | 17.7% | 13.2% |
Buick Encore by year
What breaks
Engine & Cooling
248
27.4%
Electrical System
88
9.7%
Transmission & Drivetrain
75
8.3%
Other & Unspecified
74
8.2%
Airbags
70
7.7%
Brakes
63
7.0%
Fuel & Propulsion
63
7.0%
Steering
48
5.3%
Mercury Villager by year
What breaks
Engine & Cooling
429
19.5%
Fuel & Propulsion
247
11.2%
Acceleration & Cruise Control
192
8.7%
Brakes
185
8.4%
Windows, Mirrors & Wipers
153
6.9%
Body & Structure
133
6.0%
Seat Belts
120
5.4%
Lights
108
4.9%