Cadillac Seville vs Ford Flex

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Cadillac Seville	Ford Flex
Complaints on file	1,049	2,511
Model years covered	1977–2004	2009–2019
Worst model year	1996	2009
Best model year	2003	2017
Crashes reported	69	105
Fires reported	46	18
Injuries reported	62	74
Deaths reported	4	3
Most complained-about part	Engine & Cooling	Electrical System
Share of complaints involving harm	17.3%	8%

Cadillac Seville by year

1 3 1 1 2 1 6 14 14 15 5 24 28 31 53 66 87 156 135 78 106 57 68 66 19 12

77 78 79 81 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 204 19.4%

Electrical System 107 10.2%

Fuel & Propulsion 100 9.5%

Steering 91 8.7%

Brakes 89 8.5%

Airbags 59 5.6%

Suspension 59 5.6%

Lights 52 5.0%

Ford Flex by year

272 181 178 89 777 325 122 131 56 81 299

09 10 11 12 13 14 15 16 17 18 19

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 393 15.7%

Steering 381 15.2%

Other & Unspecified 242 9.6%

Driver Assist & Collision Avoidance 235 9.4%

Engine & Cooling 227 9.0%

Fuel & Propulsion 193 7.7%

Body & Structure 185 7.4%

Suspension 106 4.2%