Chevrolet Cruze vs KIA Sorento

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Chevrolet Cruze	KIA Sorento
Complaints on file	5,775	13,981
Model years covered	2010–2019	2003–2026
Worst model year	2014	2012
Best model year	2017	2009
Crashes reported	479	481
Fires reported	136	653
Injuries reported	226	371
Deaths reported	3	11
Most complained-about part	Engine & Cooling	Engine & Cooling
Share of complaints involving harm	14.6%	10.8%

Chevrolet Cruze by year

2 1,115 1,353 934 1,106 383 391 295 166 30

10 11 12 13 14 15 16 17 18 19

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 1,397 24.2%

Electrical System 760 13.2%

Transmission & Drivetrain 677 11.7%

Other & Unspecified 467 8.1%

Brakes 382 6.6%

Stability & Traction Control 382 6.6%

Steering 377 6.5%

Fuel & Propulsion 272 4.7%

KIA Sorento by year

421 341 457 382 224 319 79 3 2,077 1,208 1,297 1,375 960 1,629 1,034 336 626 189 357 287 201 53 119 7

03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 4,214 30.1%

Electrical System 1,380 9.9%

Other & Unspecified 1,279 9.1%

Transmission & Drivetrain 1,162 8.3%

Body & Structure 937 6.7%

Lights 864 6.2%

Airbags 719 5.1%

Brakes 703 5.0%