Chevrolet Cruze vs KIA Sorento

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Chevrolet Cruze	KIA Sorento
Complaints on file	5,786	14,049
Model years covered	2010–2019	2003–2026
Worst model year	2014	2012
Best model year	2017	2009
Crashes reported	479	481
Fires reported	137	655
Injuries reported	226	372
Deaths reported	3	11
Most complained-about part	Engine & Cooling	Engine & Cooling
Share of complaints involving harm	14.6%	10.8%

Chevrolet Cruze by year

2 1,116 1,354 936 1,106 383 395 295 166 33

10 11 12 13 14 15 16 17 18 19

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 1,401 24.2%

Electrical System 761 13.2%

Transmission & Drivetrain 677 11.7%

Other & Unspecified 468 8.1%

Brakes 383 6.6%

Stability & Traction Control 382 6.6%

Steering 377 6.5%

Fuel & Propulsion 273 4.7%

KIA Sorento by year

421 341 457 382 224 319 79 3 2,077 1,209 1,298 1,380 965 1,635 1,040 340 632 191 367 290 208 57 126 8

03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 4,231 30.1%

Electrical System 1,391 9.9%

Other & Unspecified 1,284 9.1%

Transmission & Drivetrain 1,172 8.3%

Body & Structure 940 6.7%

Lights 865 6.2%

Airbags 721 5.1%

Brakes 706 5.0%