Chrysler NEW Yorker vs Ford Flex

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Chrysler NEW Yorker	Ford Flex
Complaints on file	1,032	2,511
Model years covered	1977–2004	2009–2019
Worst model year	1994	2009
Best model year	1996	2017
Crashes reported	48	105
Fires reported	32	18
Injuries reported	43	74
Deaths reported	2	3
Most complained-about part	Brakes	Electrical System
Share of complaints involving harm	12.1%	8%

Chrysler NEW Yorker by year

1 2 6 2 7 28 49 49 95 117 124 61 96 296 74 17 2 2 1 1 2

77 81 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 04

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 232 22.5%

Fuel & Propulsion 137 13.3%

Transmission & Drivetrain 122 11.8%

Engine & Cooling 106 10.3%

Steering 87 8.4%

Electrical System 67 6.5%

Suspension 36 3.5%

Windows, Mirrors & Wipers 34 3.3%

Ford Flex by year

272 181 178 89 777 325 122 131 56 81 299

09 10 11 12 13 14 15 16 17 18 19

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 393 15.7%

Steering 381 15.2%

Other & Unspecified 242 9.6%

Driver Assist & Collision Avoidance 235 9.4%

Engine & Cooling 227 9.0%

Fuel & Propulsion 193 7.7%

Body & Structure 185 7.4%

Suspension 106 4.2%