Ford Freestar vs Nissan Murano

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Ford Freestar	Nissan Murano
Complaints on file	3,223	7,478
Model years covered	2004–2007	2003–2026
Worst model year	2004	2004
Best model year	2007	2021
Crashes reported	43	208
Fires reported	28	57
Injuries reported	46	153
Deaths reported	1	3
Most complained-about part	Transmission & Drivetrain	Seats
Share of complaints involving harm	3.7%	5.6%

Ford Freestar by year

1,600 1,093 453 77

04 05 06 07

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Transmission & Drivetrain 1,860 57.7%

Engine & Cooling 254 7.9%

Electrical System 250 7.8%

Body & Structure 138 4.3%

Seats 122 3.8%

Brakes 116 3.6%

Acceleration & Cruise Control 101 3.1%

Steering 53 1.6%

Nissan Murano by year

1,050 850 1,169 916 899 7 805 223 190 169 90 173 267 141 155 172 58 60 22 6 10 5 39 2

03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Seats 1,326 17.7%

Transmission & Drivetrain 903 12.1%

Electrical System 760 10.2%

Windows, Mirrors & Wipers 718 9.6%

Brakes 565 7.6%

Engine & Cooling 524 7.0%

Other & Unspecified 445 6.0%

Airbags 339 4.5%