FaultScore

Mercury Milan vs GMC Acadia

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Mercury Milan GMC Acadia
Complaints on file 3,220 7,767
Model years covered 2006–2011 2007–2026
Worst model year 2010 2017
Best model year 2011 2025
Crashes reported 132 219
Fires reported 16 109
Injuries reported 51 207
Deaths reported 2 1
Most complained-about part Airbags Transmission & Drivetrain
Share of complaints involving harm 6.2% 6.9%

Mercury Milan by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 780 24.2%
Brakes 579 18.0%
Steering 334 10.4%
Engine & Cooling 243 7.5%
Lights 170 5.3%

GMC Acadia by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 1,081 13.9%
Airbags 907 11.7%
Steering 810 10.4%
Engine & Cooling 804 10.4%
Lights 280 3.6%
Brakes 257 3.3%