Volkswagen Touareg vs GMC Suburban

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Volkswagen Touareg	GMC Suburban
Complaints on file	945	2,323
Model years covered	2004–2017	1974–2004
Worst model year	2004	1994
Best model year	2009	2000
Crashes reported	22	246
Fires reported	30	39
Injuries reported	30	101
Deaths reported	0	7
Most complained-about part	Fuel & Propulsion	Brakes
Share of complaints involving harm	8.7%	16.9%

Volkswagen Touareg by year

373 106 52 9 73 25 37 20 37 42 35 35 67 34

04 05 06 07 08 09 10 11 12 13 14 15 16 17

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Fuel & Propulsion 152 16.1%

Engine & Cooling 134 14.2%

Electrical System 102 10.8%

Transmission & Drivetrain 83 8.8%

Tires 54 5.7%

Airbags 53 5.6%

Steering 46 4.9%

Other & Unspecified 46 4.9%

GMC Suburban by year

1 2 5 6 4 8 8 24 28 33 105 254 490 294 220 268 137 393 20 5 9 8 1

74 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 1,053 45.3%

Windows, Mirrors & Wipers 203 8.7%

Tires 136 5.9%

Transmission & Drivetrain 129 5.6%

Electrical System 125 5.4%

Seats 105 4.5%

Engine & Cooling 100 4.3%

Steering 95 4.1%