Volvo XC60 vs Ford Escape Hybrid

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Volvo XC60	Ford Escape Hybrid
Complaints on file	948	2,267
Model years covered	2010–2025	2005–2025
Worst model year	2022	2020
Best model year	2011	2010
Crashes reported	87	69
Fires reported	13	18
Injuries reported	52	27
Deaths reported	0	0
Most complained-about part	Electrical System	Brakes
Share of complaints involving harm	16%	5%

Volvo XC60 by year

79 50 56 81 26 71 46 23 55 65 29 78 119 84 38 48

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 168 17.7%

Other & Unspecified 120 12.7%

Driver Assist & Collision Avoidance 119 12.6%

Windows, Mirrors & Wipers 97 10.2%

Engine & Cooling 75 7.9%

Brakes 62 6.5%

Fuel & Propulsion 39 4.1%

Airbags 36 3.8%

Ford Escape Hybrid by year

237 305 156 584 194 73 47 20 10 367 150 87 32 4 1

05 06 07 08 09 10 11 12 13 20 21 22 23 24 25

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 434 19.1%

Engine & Cooling 417 18.4%

Steering 278 12.3%

Electrical System 238 10.5%

Body & Structure 187 8.2%

Transmission & Drivetrain 157 6.9%

Other & Unspecified 132 5.8%

Fuel & Propulsion 120 5.3%