FaultScore

FaultScore report

2017 Dodge Durango problems

Owners have filed 305 complaints about the 2017 Dodge Durango with NHTSA between 2016 and 2026. The largest single group is the lights. Across this model's run it ranks 18 of 28 worst.

C

FaultScore 46/100

Higher is worse. Measured against the other years of the Dodge Durango.

How this is worked out

The numbers

305

Complaints

15

Crashes reported

2

Fires reported

14

Injuries reported

32,000 mi

Median mileage at failure

Half of reported failures happened before this

57%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

NHTSA overall crash rating

From the agency's own crash tests

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 22 vs 50 Severity 52 vs 50 Early failure 97 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 22
Against the median year of the Dodge Durango. 50 means typical for this model; 100 means roughly double.
Severity — 52
10.2% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 97
57% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2017 compares with every other Dodge Durango

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2017 Dodge Durango

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Lights 80 26.2%

1 crashes, 0 fires · median 42,250 mi

3 crashes, 1 fires · median 39,500 mi

1 crashes, 1 fires · median 20,500 mi

1 crashes, 0 fires · median 12,000 mi

2 crashes, 0 fires · median 3,000 mi

Median failure at 40,000 miles

Steering 11 3.6%

Median failure at 20,500 miles

Seats 10 3.3%

Median failure at 22,000 miles

2 crashes, 0 fires · median 6,999 mi

3 crashes, 0 fires · median 37,000 mi

Brakes 8 2.6%

Median failure at 7,000 miles

Driver Assist & Collision Avoidance 7 2.3%

Median failure at 20,000 miles

Airbags 7 2.3%

2 crashes, 0 fires

Suspension 4 1.3%

Median failure at 26,000 miles

Stability & Traction Control 3 1.0%

Median failure at 21,854 miles

Windows, Mirrors & Wipers 3 1.0%

Median failure at 7,000 miles

Wheels 2 0.7%

Median failure at 32,625 miles

Seat Belts 1 0.3%

Median failure at 75,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 10 7.5%
1,000 – 9,999 miles 25 18.8%
10,000 – 24,999 miles 22 16.5%
25,000 – 49,999 miles 47 35.3%
50,000 – 74,999 miles 21 15.8%
75,000 – 99,999 miles 6 4.5%
100,000 – 149,999 miles 1 0.8%
150,000+ miles 1 0.8%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Frontal crash test of a 2017 Dodge Durango SUV 2WD

Frontal crash test

Side barrier crash test of a 2017 Dodge Durango SUV 2WD

Side barrier crash test

Side pole crash test of a 2017 Dodge Durango SUV 2WD

Side pole crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2017 Dodge Durango SUV 2WD
19.8% risk
2017 Dodge Durango SUV 4WD
21.2% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Dec 2016 peak 9 May 2026

NHTSA investigations into the 2017 Dodge Durango

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE19014 Opened 9 Sep 2019 Closed 25 Feb 2026 SEATS

Active Head Rest Inadvertent Deployment

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments in...

PE16014 Opened 16 Dec 2016 Closed 25 Jan 2024 POWER TRAIN:AUTOMATIC TRANSMISSION

Vehicle Rollaway

Basis – On December 16, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-014 to investigate 43 vehicle rollaway incidents with operators alleging they had shifted to Park and then exited the vehicle prior to the rollway incidents.  These complaints involved multiple Fiat Chrysler Automobiles (FCA) model and model year vehicles that share a common electronic rotary shifter design.  Of the 43 consumer complaints, 25 complaints alleged crashes, and eight complaints alleged at least one injury. Subject Vehicles – When NHTSA opened the investigation, the subject ve...

Recalls on the 2017 Dodge Durango

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

18V332000

ELECTRICAL SYSTEM:WIRING

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

17V541000

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

Chrysler (FCA US LLC) is recalling certain 2017 Dodge Durango vehicles. The vehicles may have been assembled with rear axle halfshafts that are too short.

Risk: If a halfshaft is too short, it may disengage from the differential causing a loss of drive and increasing the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2018269 635,880 units in Canada

Engine

On certain vehicles, an electronic fault may create a situation where the cruise control cannot be deactivated. If this occurs and the driver does not apply the brakes or shift the transmission to neutral, the vehicle could maintain speed or accelerate without warning, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the Powertrain Control Module (PCM) software and perform an update as necessary. Note: In the interim, owners are advised not to use the cruise control until the vehicle is repaired.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

new Waverly, TX Crash

VEHICLE SPEED CONTROL

I bought my car with 50,000 miles. I didn’t even have 55,000 and my car started have electrical issues with the speedometer, my dashboard started glitching with all the lights including an A with exclamation mark. I took it to the Dodge dealership in Huntsville and said they couldn’t do anything about it since the recall seemed to be repair but they couldn’t clear the code. My truck has had the same issue with the recall. My car was never repaired from the recall. My vehicle is dangerous to drive on the freeway as I will get this code a! And the speed will automatically drop. I really need help as this recall was never resolved on my car

NHTSA complaint #11700967 — an unverified report by a vehicle owner.

new Waverly, TX Crash

ELECTRICAL SYSTEM

I bought my car with 50,000 miles. I didn’t even have 55,000 and my car started have electrical issues with the speedometer, my dashboard started glitching with all the lights including an A with exclamation mark. I took it to the Dodge dealership in Huntsville and said they couldn’t do anything about it since the recall seemed to be repair but they couldn’t clear the code. My truck has had the same issue with the recall. My car was never repaired from the recall. My vehicle is dangerous to drive on the freeway as I will get this code a! And the speed will automatically drop. I really need help as this recall was never resolved on my car

NHTSA complaint #11700967 — an unverified report by a vehicle owner.

Springville, CA 1 injured

SEATS

I had just parked my vehicle in my drive and turned it off. I opened my door then sat back in my seat to stretch my back, sitting straight up with my head against the headrest, before getting out. As soon as I leaned my head against the headrest it, for lack of better terms, exploded into the back of my head. It hit me with such force I was not sure what had happened as there was nobody around me that could’ve cause it. Sure enough there was no accident to cause it. I have had a headache and back pain for a week due to it.

NHTSA complaint #11699572 — an unverified report by a vehicle owner.

Springville, CA 1 injured

UNKNOWN OR OTHER

I had just parked my vehicle in my drive and turned it off. I opened my door then sat back in my seat to stretch my back, sitting straight up with my head against the headrest, before getting out. As soon as I leaned my head against the headrest it, for lack of better terms, exploded into the back of my head. It hit me with such force I was not sure what had happened as there was nobody around me that could’ve cause it. Sure enough there was no accident to cause it. I have had a headache and back pain for a week due to it.

NHTSA complaint #11699572 — an unverified report by a vehicle owner.

Christiansburg, VA 1 injured

SEATS

On [XXX] 2024 my wife, son, and I were sitting at a stop light on [XXX] at approximately 16:40 hours when we heard a loud pop in the vehicle and my wife's head was pushed forward by the passenger side seat head rest, causing pain to my wife's head and neck, and shoulder muscles. Upon inspection of the head rest, it had become separated in the middle (pictures attached). Vehicle is equipped with the active head restraint system. My wife has not received medical attention yet but is quite sore this morning. We will contact our dealer to replace the head rest (and the driver's side head rest) and request the defective head rest be returned to us so it is available for NHTSA inspection. The vehicle has not yet been inspected by the manufacturer, police, insurance rep, or others yet. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. This happened suddenly without any warning while we were stopped at a traffic light. Our safety was put at risk by the sudden failure and violent expansion to the head rest causing pain to my wife. Had this occurred on the driver's side while the vehicle was in motion, it could have caused a motor vehicle crash resulting in severe injury, property damage, or even death. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11590800 — an unverified report by a vehicle owner.

Cocoa, FL 1 injured

SEATS

I was driving with my 16yr old and the headrest popped open and hit her in the back of the head

NHTSA complaint #11541122 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

El Monte, CA

ENGINE

Vehicle overheats while at a stop. Problem has been happening for past 8 months. Leaking antifreeze under transmission. Shop unable to diagnose problem after various attempts. Researched problem online and discovered many 2017 durango owners are having issue. Many saying it's due to manufacture problem. It's a safety issue for my family and I since I don't know what the problem is to fix it.

NHTSA complaint #11739965 — an unverified report by a vehicle owner.

Rosamond, CA

VEHICLE SPEED CONTROL

Runaway vehicle, police was called after car stopped and I was able to safely park it on the side of the freeway.also a police officer on motorcycle came the the scene to make sure I was able to get a towing scheduled. Dealership currently confirmed gas pedal accelerator needing to be replaced.

NHTSA complaint #11736460 — an unverified report by a vehicle owner.

Rosamond, CA

UNKNOWN OR OTHER

While driving the ABS light came on causing the abs lock to turn off increasing instability to cars performance.

NHTSA complaint #11736461 — an unverified report by a vehicle owner.

Rosamond, CA

SERVICE BRAKES

Runaway vehicle, police was called after car stopped and I was able to safely park it on the side of the freeway.also a police officer on motorcycle came the the scene to make sure I was able to get a towing scheduled. Dealership currently confirmed gas pedal accelerator needing to be replaced.

NHTSA complaint #11736460 — an unverified report by a vehicle owner.

Philadelphia, PA

ELECTRICAL SYSTEM

The vehicle involved is a 2017 Dodge Durango. The primary systems malfunctioning include the engine cooling system, braking system, and electrical system. The engine repeatedly overheats while driving and has produced smoke from under the hood, creating a risk of breakdown or fire. The braking system is unreliable, with the brake pedal going down too far and not providing proper stopping power, increasing the risk of a crash. The electrical system malfunctions unpredictably, including windshield wipers and interior controls turning on and off without input. These issues have occurred multiple times and have left the vehicle stranded on the side of the road, including at night. This has placed the driver and passengers at risk in unsafe conditions and traffic environments. The problems began shortly after purchase and have been ongoing. The issues have not been properly resolved. A mechanic was supposed to inspect the vehicle, but it is UNKNOWN if a full inspection was completed. Warning signs included overheating temperature readings, smoke, weak braking response, and electrical irregularities prior to failure. The vehicle is currently not reliable or safe to operate due to these ongoing safety defects.

NHTSA complaint #11734696 — an unverified report by a vehicle owner.

Philadelphia, PA

ENGINE

The vehicle involved is a 2017 Dodge Durango. The primary systems malfunctioning include the engine cooling system, braking system, and electrical system. The engine repeatedly overheats while driving and has produced smoke from under the hood, creating a risk of breakdown or fire. The braking system is unreliable, with the brake pedal going down too far and not providing proper stopping power, increasing the risk of a crash. The electrical system malfunctions unpredictably, including windshield wipers and interior controls turning on and off without input. These issues have occurred multiple times and have left the vehicle stranded on the side of the road, including at night. This has placed the driver and passengers at risk in unsafe conditions and traffic environments. The problems began shortly after purchase and have been ongoing. The issues have not been properly resolved. A mechanic was supposed to inspect the vehicle, but it is UNKNOWN if a full inspection was completed. Warning signs included overheating temperature readings, smoke, weak braking response, and electrical irregularities prior to failure. The vehicle is currently not reliable or safe to operate due to these ongoing safety defects.

NHTSA complaint #11734696 — an unverified report by a vehicle owner.

Philadelphia, PA

SERVICE BRAKES

The vehicle involved is a 2017 Dodge Durango. The primary systems malfunctioning include the engine cooling system, braking system, and electrical system. The engine repeatedly overheats while driving and has produced smoke from under the hood, creating a risk of breakdown or fire. The braking system is unreliable, with the brake pedal going down too far and not providing proper stopping power, increasing the risk of a crash. The electrical system malfunctions unpredictably, including windshield wipers and interior controls turning on and off without input. These issues have occurred multiple times and have left the vehicle stranded on the side of the road, including at night. This has placed the driver and passengers at risk in unsafe conditions and traffic environments. The problems began shortly after purchase and have been ongoing. The issues have not been properly resolved. A mechanic was supposed to inspect the vehicle, but it is UNKNOWN if a full inspection was completed. Warning signs included overheating temperature readings, smoke, weak braking response, and electrical irregularities prior to failure. The vehicle is currently not reliable or safe to operate due to these ongoing safety defects.

NHTSA complaint #11734696 — an unverified report by a vehicle owner.

San Antonio, TX

ELECTRICAL SYSTEM

I am submitting this complaint regarding a serious safety‑related failure involving the Totally Integrated Power Module (TIPM) in my 2017 Dodge Durango. Although my vehicle is not included in the 2011–2013 recall window for Safety Notice R0 / NHTSA 14V‑115, it experienced the same dangerous malfunction described in that recall. The TIPM failed without warning and caused a catastrophic failure of the fuel pump. As a result, the vehicle would crank but would not start, leaving my wife stranded and requiring a tow to an automotive repair facility. The repair shop confirmed that the TIPM malfunction caused the fuel pump to fail internally and come apart inside the fuel tank. The TIPM installed in the vehicle is part number P68251629AC A, vendor code 16238DA, with an additional number of 16317G. The TIPM was not inspected anyone other than the repair facility and there were no warning lights or codes prior the failure. The quoted cost for parts and labor to correct this safety‑related defect is $2,100. FCA has refused to cover the repair because my vehicle falls outside the recall years, despite the failure matching the symptoms and safety risks identified in NHTSA Campaign 14V‑115. Given the severity of the failure, the safety risk posed to my family, and the clear similarity to the known TIPM defect, I am requesting NHTSA’s assistance in reviewing this incident, determining whether the recall should be expanded to include additional model years, and supporting my request for FCA to cover the full cost of repairs or reimburse me for the necessary corrective work. This failure created a hazardous situation and resulted in significant financial burden for a defect consistent with an already‑recognized safety issue. I respectfully request that NHTSA investigate this matter and take appropriate action.

NHTSA complaint #11729495 — an unverified report by a vehicle owner.

San Antonio, TX

FUEL/PROPULSION SYSTEM

I am submitting this complaint regarding a serious safety‑related failure involving the Totally Integrated Power Module (TIPM) in my 2017 Dodge Durango. Although my vehicle is not included in the 2011–2013 recall window for Safety Notice R0 / NHTSA 14V‑115, it experienced the same dangerous malfunction described in that recall. The TIPM failed without warning and caused a catastrophic failure of the fuel pump. As a result, the vehicle would crank but would not start, leaving my wife stranded and requiring a tow to an automotive repair facility. The repair shop confirmed that the TIPM malfunction caused the fuel pump to fail internally and come apart inside the fuel tank. The TIPM installed in the vehicle is part number P68251629AC A, vendor code 16238DA, with an additional number of 16317G. The TIPM was not inspected anyone other than the repair facility and there were no warning lights or codes prior the failure. The quoted cost for parts and labor to correct this safety‑related defect is $2,100. FCA has refused to cover the repair because my vehicle falls outside the recall years, despite the failure matching the symptoms and safety risks identified in NHTSA Campaign 14V‑115. Given the severity of the failure, the safety risk posed to my family, and the clear similarity to the known TIPM defect, I am requesting NHTSA’s assistance in reviewing this incident, determining whether the recall should be expanded to include additional model years, and supporting my request for FCA to cover the full cost of repairs or reimburse me for the necessary corrective work. This failure created a hazardous situation and resulted in significant financial burden for a defect consistent with an already‑recognized safety issue. I respectfully request that NHTSA investigate this matter and take appropriate action.

NHTSA complaint #11729495 — an unverified report by a vehicle owner.

Eatontown, NJ

UNKNOWN OR OTHER

Approximately 3 years ago we noticed water accumulating in the rear light. They refer to it as a race track light bar. Went to dealer who said not covered under warranty, and it would be $1,455 to replace. I did not have the money at that time to replace it. So we kept draining the water, as I noticed the light getting dimmer. I charged the $1455 and replaced it. 1/8/23. I did find that there were numerous complaints. and this week I found water in the entire light had approximately 3 inches of water in it. We drained it and I contacted the dealer who advised that the 24 month warranty was up Jan 2026 (two months ago. I just found information that there is a class action lawsuit regarding this and since they determined ti is a safety issued there is a jury trial scheduled end of this year. and the manufacturer refused to repair or replace. I just took pictures and noticed a fair vertical crack. l am trying to included a picture but cant convert to jpeg. I am very concerned as the rear lights will dim and hopefully I dont get rear ended.

NHTSA complaint #11725587 — an unverified report by a vehicle owner.

Eatontown, NJ

EXTERIOR LIGHTING

Approximately 3 years ago we noticed water accumulating in the rear light. They refer to it as a race track light bar. Went to dealer who said not covered under warranty, and it would be $1,455 to replace. I did not have the money at that time to replace it. So we kept draining the water, as I noticed the light getting dimmer. I charged the $1455 and replaced it. 1/8/23. I did find that there were numerous complaints. and this week I found water in the entire light had approximately 3 inches of water in it. We drained it and I contacted the dealer who advised that the 24 month warranty was up Jan 2026 (two months ago. I just found information that there is a class action lawsuit regarding this and since they determined ti is a safety issued there is a jury trial scheduled end of this year. and the manufacturer refused to repair or replace. I just took pictures and noticed a fair vertical crack. l am trying to included a picture but cant convert to jpeg. I am very concerned as the rear lights will dim and hopefully I dont get rear ended.

NHTSA complaint #11725587 — an unverified report by a vehicle owner.

Eatontown, NJ

ELECTRICAL SYSTEM

Approximately 3 years ago we noticed water accumulating in the rear light. They refer to it as a race track light bar. Went to dealer who said not covered under warranty, and it would be $1,455 to replace. I did not have the money at that time to replace it. So we kept draining the water, as I noticed the light getting dimmer. I charged the $1455 and replaced it. 1/8/23. I did find that there were numerous complaints. and this week I found water in the entire light had approximately 3 inches of water in it. We drained it and I contacted the dealer who advised that the 24 month warranty was up Jan 2026 (two months ago. I just found information that there is a class action lawsuit regarding this and since they determined ti is a safety issued there is a jury trial scheduled end of this year. and the manufacturer refused to repair or replace. I just took pictures and noticed a fair vertical crack. l am trying to included a picture but cant convert to jpeg. I am very concerned as the rear lights will dim and hopefully I dont get rear ended.

NHTSA complaint #11725587 — an unverified report by a vehicle owner.

Flint, MI

EXTERIOR LIGHTING

Race light tail lights went out. Water can get in around light . Known issue in class action lawsuit

NHTSA complaint #11723562 — an unverified report by a vehicle owner.

Rosamond, CA

ELECTRICAL SYSTEM

Push start vehicle stalls 3 to 5 times. While driving the dash board flickers on and off. Navigation system screen blacks out radio turns on when I have it off. Reverse camera also glitches and works sometimes. The inside lights dim up and down. The passengers window goes down on its own.and has caused the rain to damage personal items of ours.

NHTSA complaint #11716366 — an unverified report by a vehicle owner.

Rosamond, CA

ENGINE

Push start vehicle stalls 3 to 5 times. While driving the dash board flickers on and off. Navigation system screen blacks out radio turns on when I have it off. Reverse camera also glitches and works sometimes. The inside lights dim up and down. The passengers window goes down on its own.and has caused the rain to damage personal items of ours.

NHTSA complaint #11716366 — an unverified report by a vehicle owner.

Rosamond, CA

FUEL/PROPULSION SYSTEM

Push start vehicle stalls 3 to 5 times. While driving the dash board flickers on and off. Navigation system screen blacks out radio turns on when I have it off. Reverse camera also glitches and works sometimes. The inside lights dim up and down. The passengers window goes down on its own.and has caused the rain to damage personal items of ours.

NHTSA complaint #11716366 — an unverified report by a vehicle owner.

Minneola, FL

ELECTRICAL SYSTEM

We have researched and noticed there was an open recall in the past with the PCM. We are now experiencing issues such as rough idling, poor fuel economy, stalling and poor acceleration.

NHTSA complaint #11714838 — an unverified report by a vehicle owner.

Minneola, FL

ENGINE

We have researched and noticed there was an open recall in the past with the PCM. We are now experiencing issues such as rough idling, poor fuel economy, stalling and poor acceleration.

NHTSA complaint #11714838 — an unverified report by a vehicle owner.

Girard, OH

EXTERIOR LIGHTING

UNKNOWN

NHTSA complaint #11713168 — an unverified report by a vehicle owner.

Rahway, NJ

EXTERIOR LIGHTING

I am filing a complaint regarding a known defect with the rear racetrack taillight assembly on the 2017 Dodge Durango GT. The rear racetrack taillight allows water and moisture to enter the sealed housing. Over time, this causes condensation buildup, corrosion, and partial or complete failure of the LED lighting. In my case, the racetrack light has gone out and shows visible water inside the assembly. This issue creates a safety concern because the rear lighting becomes dim or nonfunctional, reducing visibility to other drivers, especially at night or during rain. In some cases, the electrical issues may also affect other vehicle lighting or electrical components. This problem is widely reported by many Dodge Durango owners across multiple model years, yet the taillight assembly design has not been properly corrected. Owners are often required to replace the entire racetrack taillight at high cost, even though the failure is due to a design defect rather than wear and tear. I believe this issue should be formally investigated, acknowledged, and addressed through a recall or manufacturer-supported repair, as it impacts vehicle safety and visibility. + Affects IPC and electrical of vehicle where dimming is not happening and flashes which could lead to IPC failure and high costs additionally. Thank you for reviewing this complaint.

NHTSA complaint #11712862 — an unverified report by a vehicle owner.

Rahway, NJ

ELECTRICAL SYSTEM

I am filing a complaint regarding a known defect with the rear racetrack taillight assembly on the 2017 Dodge Durango GT. The rear racetrack taillight allows water and moisture to enter the sealed housing. Over time, this causes condensation buildup, corrosion, and partial or complete failure of the LED lighting. In my case, the racetrack light has gone out and shows visible water inside the assembly. This issue creates a safety concern because the rear lighting becomes dim or nonfunctional, reducing visibility to other drivers, especially at night or during rain. In some cases, the electrical issues may also affect other vehicle lighting or electrical components. This problem is widely reported by many Dodge Durango owners across multiple model years, yet the taillight assembly design has not been properly corrected. Owners are often required to replace the entire racetrack taillight at high cost, even though the failure is due to a design defect rather than wear and tear. I believe this issue should be formally investigated, acknowledged, and addressed through a recall or manufacturer-supported repair, as it impacts vehicle safety and visibility. + Affects IPC and electrical of vehicle where dimming is not happening and flashes which could lead to IPC failure and high costs additionally. Thank you for reviewing this complaint.

NHTSA complaint #11712862 — an unverified report by a vehicle owner.

new Waverly, TX Crash

VEHICLE SPEED CONTROL

I bought my car with 50,000 miles. I didn’t even have 55,000 and my car started have electrical issues with the speedometer, my dashboard started glitching with all the lights including an A with exclamation mark. I took it to the Dodge dealership in Huntsville and said they couldn’t do anything about it since the recall seemed to be repair but they couldn’t clear the code. My truck has had the same issue with the recall. My car was never repaired from the recall. My vehicle is dangerous to drive on the freeway as I will get this code a! And the speed will automatically drop. I really need help as this recall was never resolved on my car

NHTSA complaint #11700967 — an unverified report by a vehicle owner.

new Waverly, TX Crash

ELECTRICAL SYSTEM

I bought my car with 50,000 miles. I didn’t even have 55,000 and my car started have electrical issues with the speedometer, my dashboard started glitching with all the lights including an A with exclamation mark. I took it to the Dodge dealership in Huntsville and said they couldn’t do anything about it since the recall seemed to be repair but they couldn’t clear the code. My truck has had the same issue with the recall. My car was never repaired from the recall. My vehicle is dangerous to drive on the freeway as I will get this code a! And the speed will automatically drop. I really need help as this recall was never resolved on my car

NHTSA complaint #11700967 — an unverified report by a vehicle owner.

Rosamond, CA

ELECTRICAL SYSTEM

While driving; the vehicles dashboard, navigation system, entire vehicles light glitches as well as speed diminishes but doesn't completely shuts off only for seconds at a time causing the vehicle to continue accelerating while also pulling back like a chocking sensation as dashboard speed goes from 0mph to a lower speed vehicle was previously traviling at.

NHTSA complaint #11699644 — an unverified report by a vehicle owner.

Springville, CA 1 injured

SEATS

I had just parked my vehicle in my drive and turned it off. I opened my door then sat back in my seat to stretch my back, sitting straight up with my head against the headrest, before getting out. As soon as I leaned my head against the headrest it, for lack of better terms, exploded into the back of my head. It hit me with such force I was not sure what had happened as there was nobody around me that could’ve cause it. Sure enough there was no accident to cause it. I have had a headache and back pain for a week due to it.

NHTSA complaint #11699572 — an unverified report by a vehicle owner.