Owners have filed 905 complaints
about the 2013 Dodge Durango with NHTSA between 2013 and 2026.
The largest single group is the electrical system.
Across this model's run it ranks 9 of 28 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 66
Against the median year of the Dodge Durango. 50 means typical for this
model; 100 means roughly double.
Severity — 54
10.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 41
24% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Head Restraint
1031.3%
Body
721.9%
Alternator/Generator/Regulator
515.6%
Sun/Moon Roof Assembly
412.5%
Warnings
26.3%
Fuel Pump
26.3%
Lamp
13.1%
Speedometer/Odometer
13.1%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
315.3%
1,000 – 9,999 miles
325.5%
10,000 – 24,999 miles
508.6%
25,000 – 49,999 miles
7212.3%
50,000 – 74,999 miles
9115.6%
75,000 – 99,999 miles
12721.7%
100,000 – 149,999 miles
15125.9%
150,000+ miles
305.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2013peak 22May 2026
NHTSA investigations into the 2013 Dodge Durango
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE19014Opened 9 Sep 2019Closed 25 Feb 2026SEATS
Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments in...
RQ15003Opened 1 May 2015Closed 6 Jul 2016ELECTRICAL SYSTEM
Post 14V-391 Headliner Fires
In response to this investigation, Fiat Chrysler Automobiles (FCA) is conducting a recall to address headliner fires that occur post 14V-391.On December 22, 2015 FCA notified the Office of Defects Investigation (ODI) of safety recall 15V-879 to remedy potential headliner fires occurring in 389,252 model year (MY) 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured from December 3, 2009 to September 1, 2012.Note this recall, which was scoped based on vehicle design level and field events, does not include all MY 2013 or any MY 2014 Durango and Grand Cherokee vehicles; ODI and...
DP14004Opened 25 Sep 2014Closed 24 Jul 2015ELECTRICAL SYSTEM
Totally Integrated Power Module Failure
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to...
EA14001Opened 10 Jan 2014Closed 12 Aug 2014ELECTRICAL SYSTEM
Headliner Fires
On July 1st, 2014 Chrysler Group LLC (Chrysler) notified the Office of Defects Investigation (ODI) that it would conduct a safety recall to remedy a wiring-related fire hazard on the headliner of approximately 661,888 model year (MY) 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured between January 5, 2010 and December 11, 2013 (see NHTSA Safety Recall 14V-391), with notifications to begin in August 2014. According to Chrysler, the fire is caused by an electrical short in the vanity lamp wiring for either one of the sun visors mounted on the vehicle. The sun visors are moun...
PE13027Opened 19 Aug 2013Closed 14 Jan 2014ELECTRICAL SYSTEM
Headliner Fires
The Office of Defects Investigation (ODI) has identified 5 reports of vehicle headliners catching fire at the front of the vehicle near the sun visors on Jeep Grand Cherokees.Customers reported a range of fire conditions ranging from minor overheating to an open flame at the headliner and/or sun visor material while driving the vehicle. In some reports the fire spread to the front seats and/or door panels of the vehicle.In one report, the sunroof was damaged causing the glass to shatter.The cause of these fires is an electrical short in the vanity lighting wiring circuit that is routed to eith...
Recalls on the 2013 Dodge Durango
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
19V813000
ELECTRICAL SYSTEM
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
Risk: A vehicle stall increases the risk of a crash.
17V572000
SERVICE BRAKES
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
Risk: If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
17V435000
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
15V879000
ELECTRICAL SYSTEM:WIRING
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
Risk: The vanity lamp wiring may short, increasing the risk of a vehicle fire.
15V115000
ELECTRICAL SYSTEM
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
Risk: A vehicle stall increases the risk of a crash.
14V634000
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
14V391000
ELECTRICAL SYSTEM:WIRING
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
Risk: If the vanity lamp wiring shorts, there is an increased risk of fire.
14V154000
SERVICE BRAKES
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
Risk: The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201957334,764 units in Canada
Fuel System
Issue: On certain vehicles, the fuel pump relay could fail. A fuel pump relay failure can result in a no-start condition or cause a sudden loss of engine power while driving. Note: Vehicles that had a fuel pump relay replaced as part of a Transport Canada Recall No. 2014-386 (FCA Recall No. P54) or 2015-085 (R09) require a second repair under this recall. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: FCA will notify owners by mail and instruct you to take your vehicle to a dealer to replace the fuel pump relay, mounting bracket and related wiring.
Recall 201745039,817 units in Canada
Brakes
On certain vehicles, a brake booster shield may have been incorrectly installed as part of recall P14/2014-112. An incorrectly installed shield could be less effective in diverting water away from the brake booster, creating the possibility of corrosion allowing water to get inside. In a cold climate, water inside the brake booster could freeze limiting the braking ability of the vehicle, resulting in longer braking distances, increasing the risk of crash causing injury and/or damage to property. Correction: Dealers will inspect the installation of the brake booster shield and perform repairs as necessary.
Recall 201734129,625 units in Canada
Electrical
On certain vehicles equipped with electro-hydraulic power steering (“EHPS”), the alternator may fail suddenly. This could result in the engine stalling, causing a loss of motive power which could increase the risk of a crash as well as disable various vehicle safety systems, and could also cause a fire. Both issues could increase the risk of injury and/or damage to property. Correction: Dealers will inspect the part number on the alternator, and will replace the alternator as necessary. Note: Only specific engine and alternator combinations are affected by this campaign.
Recall 201508518,873 units in Canada
Fuel System
This recall was replaced by Transport Canada Recall No. 2019-573 (FCA Recall No. V62). On certain vehicles, a fuel pump relay within the Totally Integrated Power Module (TIPM-7) could fail, causing the engine to stall or to fail to start. Engine stalling would result in a loss of motive power, which, in conjunction with driver reactions and traffic conditions, could increase the risk of a crash resulting in injury and/or damage to property. Correction: Dealers will install a revised fuel pump relay external to the TIPM-7.
Recall 201444616,080 units in Canada
Electrical
On certain vehicles equipped with 3.6L engines and 160 amp output alternators, the alternator may fail suddenly. This could result in the engine stalling, causing a loss of motive power which could increase the risk of a crash as well as disable various vehicle safety systems, and could also cause a fire. Both issues could increase the risk of injury and/or damage to property. Correction: Dealers will replace the alternator.
Recall 201427545,681 units in Canada
Electrical
On certain vehicles equipped with illuminated sun visor vanity mirrors, service repairs requiring removal of the sun visors and/or headliner may cause an electrical short circuit, which could increase the risk of a fire causing injury and/or damage to property. Correction: Dealers will inspect wiring for damage and repair as necessary, re-route wiring and install a sun visor spacer.
Recall 201411242,380 units in Canada
Brakes
On certain vehicles, the centre shell of the brake booster may corrode. A corroded centre shell could allow water to get inside the brake booster, which in a cold climate may freeze. This could result in inadequate braking, increasing stopping distances and increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect and replace any brake booster that has an unacceptable loss of vacuum pressure, all affected vehicles will have a water diverter shield added to the brake booster.
Recall 2014070889 units in Canada
Brakes
On certain vehicles, the anti-lock braking system (ABS) may have an out of specification traction isolation valve. This would cause the driver to experience a momentary hard brake pedal feel during certain braking events, which in conjunction with driver reactions, may increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will reprogram the ABS module.
Reports where the owner recorded a crash, a fire, an injury or a death.
Palmer, AKCrash
AIR BAGS
My vehicle was hit on passenger side at approximately 35 miles an hour and the airbags did not deploy. Vehicle is totaled from the wreck and I sustained injuries which need medical attention.
NHTSA complaint #11728590 — an unverified report by a vehicle owner.
Wyandotte, MI1 injured
AIR BAGS
What component or system failed or malfunctioned, and is it available for inspection upon request? The headrest randomly deployed well car was in park. All I did was sit in my seat. How was your safety or the safety of others put at risk? My safety was put at risk because now I have a sore neck and migraine from something meant to keep me safe but instead jeopardized my safety. Has the problem been reproduced or confirmed by a dealer or independent service center? I will be calling as soon as they open. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Calling as soon as they open. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings at all.
NHTSA complaint #11688807 — an unverified report by a vehicle owner.
Clinton, CTFire
ELECTRICAL SYSTEM
While driving on the highway last night, my husband smelled smoke and then his eyes began to burn. As he was about to pull over, a flame fell from the passenger sun visor! There was more smoke and fire as he pulled over. The car became engulfed in flames fairly quickly. Thankfully he was alone without other family members (or our dog) and he was able to get out safely. He had to stand on the side of the highway waiting for responders. It was towed and we are in the process of speaking with insurance and figuring out what to do next. Today we researched Dodge Durango car fire and came across the recall from 2014 which SPECIFICALLY said passenger sun visor fire hazard! Clearly that is exactly what happened. We have proof that we brought the vehicle to the dealership in 2014 to complete this recall. However it appears based on internet searches that this was still an issue even after recalls were performed. There were no warnings/messages prior to the failure.
NHTSA complaint #11621404 — an unverified report by a vehicle owner.
Oklahoma City, OK1 injured
SEATS
What component or system failed or malfunctioned, and is it available for inspection upon request? The passenger Active Head Restraints (AHR) deployed for no reason. I was sitting in in the passenger side seat talking to my wife, in the driveway, when the AHR deployed without cause. The head restraint struck me on the back left side of head with force. My neck is starting to stiffen up. Yes it is available for inspection. I will send pictures. How was your safety or the safety of others put at risk? The force generated during the deployment of an Active Head Restraint (AHR) system is significant, I know because I was hit on the back of the my head thankfully I was not driving. My safety concern is two fold, one injury from AHR deploying inadvertently and elderly person might be at more risk for this type of injury. Two, AHR deploys striking driver while the car is in motion causing an accident. Also, this might be related to an open investigation by the National Highway Traffic Safety Administration (NHTSA Action Number: PE19014) Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
NHTSA complaint #11616433 — an unverified report by a vehicle owner.
at 171,088 milesLithonia, GA1 injured
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2013 Dodge Durango. The contact stated while driving 55–60 MPH, there was an abnormal exploding sound detected. The contact pulled over and noticed that the driver's side headrest air bag had exploded without warning or impact. The contact sustained a headache, but medical attention was not provided. The contact called the local dealer, who stated that repairs were not covered under warranty. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and opened a case and informed the contact that the repairs would be at her own expense. The failure mileage was approximately 171,088.
NHTSA complaint #11559712 — an unverified report by a vehicle owner.
Rockwall, TXFire
ELECTRICAL SYSTEM
This is on Chrysler: Chrysler "FCA US LLC" is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering "EHPS" and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail. Alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire. This happened 8/19/2023, the alternator caught on fire. My mechanic now says it fried my electrical system as well
NHTSA complaint #11540098 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Breezy Point, NY
UNKNOWN OR OTHER
The front passenger seat active head rest deployed while the vehicle was stopped and my wife was getting into the vehicle.
NHTSA complaint #11738359 — an unverified report by a vehicle owner.
Hudson, FL
AIR BAGS
The passenger headrest airbag deployed by itself without reason. No rear end collision. The headrest deployed and hit my 16 yr old daughter in the back of the head. Giving her a headache. No the vehicle has not been looked at yet, it is going to go to the dealer tomorrow. No messages prior to the failure. Now there is a red airbag malfunction icon. A person in a seat with a red dot (airbag) in front of the seat.
NHTSA complaint #11733465 — an unverified report by a vehicle owner.
at 80,000 milesEssex, MD
ELECTRICAL SYSTEM:IGNITION
The contact owns a 2013 Dodge Durango. The contact stated that while driving at various speeds, the instrument panel and the engine unexpectedly shut off. Occasionally, the vehicle immediately restarted upon wiggling the ignition key; however, the vehicle needed to be manually started by turning the ignition key on other occasions. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 80,000.
NHTSA complaint #11730316 — an unverified report by a vehicle owner.
Palmer, AKCrash
AIR BAGS
My vehicle was hit on passenger side at approximately 35 miles an hour and the airbags did not deploy. Vehicle is totaled from the wreck and I sustained injuries which need medical attention.
NHTSA complaint #11728590 — an unverified report by a vehicle owner.
LAS Vegas, NV
ENGINE
My vehicle constantly stalls at idle or while stopped at a traffic light or stop sign. I was so bothersome is that the vehicle rolls back during these endeavors. It usually happens 3 or 4 times a day. I've taken in to the dealer for the recall they replaced the recall parts, but it still continues to stall. It's more frustrating when i'm at a stoplight and I have people behind me honking because the vehicle rolls back as it stalls.
NHTSA complaint #11727693 — an unverified report by a vehicle owner.
LAS Vegas, NV
FUEL/PROPULSION SYSTEM
My vehicle constantly stalls at idle or while stopped at a traffic light or stop sign. I was so bothersome is that the vehicle rolls back during these endeavors. It usually happens 3 or 4 times a day. I've taken in to the dealer for the recall they replaced the recall parts, but it still continues to stall. It's more frustrating when i'm at a stoplight and I have people behind me honking because the vehicle rolls back as it stalls.
NHTSA complaint #11727693 — an unverified report by a vehicle owner.
West Palm Beach, FL
ELECTRICAL SYSTEM
The vehicle experiences sudden engine shutdown while driving. The engine completely turns off without warning. There are no warning lights, no check engine light, and no prior indication of failure. The exact component causing the failure is unknown at this time, but it appears to involve the engine and/or electrical system. The vehicle is available for inspection and has been taking to doge and nothing is being done yet. The vehicle shuts off while I am actively driving, causing immediate loss of power. This creates a dangerous situation because I lose acceleration and power steering while in traffic. I transport six children daily in this vehicle. Sudden engine shutdown while driving significantly increases the risk of a crash, especially in traffic or at higher speeds. This is a serious safety hazard for my family and others on the road. The dealership has not confirmed the cause. The vehicle has been taken in multiple times for service and diagnostics, and over $4,000 has been spent on repairs. However, the stalling issue continues and has not been resolved. The vehicle has been inspected by an authorized Dodge dealership service department multiple times. No manufacturer representative has inspected the vehicle yet. There were no warning lamps, no check engine light, and no dashboard messages prior to the engine shutting off. The shutdown occurs without any advance warning. The vehicle operates normally and then abruptly turns off.Given the sudden loss of power while driving and the risk of collision, I believe this may be a broader safety defect that could potentially affect other vehicles of the same model.
NHTSA complaint #11721316 — an unverified report by a vehicle owner.
West Palm Beach, FL
ENGINE
The vehicle experiences sudden engine shutdown while driving. The engine completely turns off without warning. There are no warning lights, no check engine light, and no prior indication of failure. The exact component causing the failure is unknown at this time, but it appears to involve the engine and/or electrical system. The vehicle is available for inspection and has been taking to doge and nothing is being done yet. The vehicle shuts off while I am actively driving, causing immediate loss of power. This creates a dangerous situation because I lose acceleration and power steering while in traffic. I transport six children daily in this vehicle. Sudden engine shutdown while driving significantly increases the risk of a crash, especially in traffic or at higher speeds. This is a serious safety hazard for my family and others on the road. The dealership has not confirmed the cause. The vehicle has been taken in multiple times for service and diagnostics, and over $4,000 has been spent on repairs. However, the stalling issue continues and has not been resolved. The vehicle has been inspected by an authorized Dodge dealership service department multiple times. No manufacturer representative has inspected the vehicle yet. There were no warning lamps, no check engine light, and no dashboard messages prior to the engine shutting off. The shutdown occurs without any advance warning. The vehicle operates normally and then abruptly turns off.Given the sudden loss of power while driving and the risk of collision, I believe this may be a broader safety defect that could potentially affect other vehicles of the same model.
NHTSA complaint #11721316 — an unverified report by a vehicle owner.
Tyler, TX
ELECTRICAL SYSTEM
While driving the vehicle occasionally stalls without a check engine light or codes showing up
NHTSA complaint #11706814 — an unverified report by a vehicle owner.
Tyler, TX
FUEL/PROPULSION SYSTEM
While driving the vehicle occasionally stalls without a check engine light or codes showing up
NHTSA complaint #11706814 — an unverified report by a vehicle owner.
De Pere, WI
ELECTRICAL SYSTEM
My vehicle just clicks when I try to start it. The engine will not turn-over; it just clicks. Risk is that there wasn't any engine light warning or anything, and it is 19 degrees Fahrenheit with a -14 windchill outside. My vehicle was brought to the Dodge/Chrysler Dealership a few times for noises and overheating issues, but they said there weren't any problems. I knew there were issues because my vehicle's temperature gauge would go high for no apparent reason. I've been consistent with oil changes and fixed recommendations of wear and tear.
NHTSA complaint #11703095 — an unverified report by a vehicle owner.
De Pere, WI
FUEL/PROPULSION SYSTEM
My vehicle just clicks when I try to start it. The engine will not turn-over; it just clicks. Risk is that there wasn't any engine light warning or anything, and it is 19 degrees Fahrenheit with a -14 windchill outside. My vehicle was brought to the Dodge/Chrysler Dealership a few times for noises and overheating issues, but they said there weren't any problems. I knew there were issues because my vehicle's temperature gauge would go high for no apparent reason. I've been consistent with oil changes and fixed recommendations of wear and tear.
NHTSA complaint #11703095 — an unverified report by a vehicle owner.
Toledo, OH
EXTERIOR LIGHTING
The passenger side headlight lamp is not working due to something in the harness. I have owned 2 dodge durango suv's and both had problems with the passenger side headlamp. No power to the light the first one would come on if you wiggled the headlight harness. The one I have now has been checked and there is no power to the bulb. When I'm out driving around town I notice I am not the only dodge durango without a headlight I have seen so many with the same issue. I have seen other chrysler's and dodge vehicles diffrent make and models with a headlight blown out. I think they need to fix this its a harness problem not just a bulb replacement issue. I should not have to try and replace a wiring harness due to the defects I can clearly see with other vehicles having the same issues. This started about a year after I bought the vehicle. Bought brand new bulbs 2 times thinking it was just a bulb well its the harness. All fuses have been checked with a multimeter as well as the bulb outlet.
NHTSA complaint #11700348 — an unverified report by a vehicle owner.
Toledo, OH
ELECTRICAL SYSTEM
The passenger side headlight lamp is not working due to something in the harness. I have owned 2 dodge durango suv's and both had problems with the passenger side headlamp. No power to the light the first one would come on if you wiggled the headlight harness. The one I have now has been checked and there is no power to the bulb. When I'm out driving around town I notice I am not the only dodge durango without a headlight I have seen so many with the same issue. I have seen other chrysler's and dodge vehicles diffrent make and models with a headlight blown out. I think they need to fix this its a harness problem not just a bulb replacement issue. I should not have to try and replace a wiring harness due to the defects I can clearly see with other vehicles having the same issues. This started about a year after I bought the vehicle. Bought brand new bulbs 2 times thinking it was just a bulb well its the harness. All fuses have been checked with a multimeter as well as the bulb outlet.
NHTSA complaint #11700348 — an unverified report by a vehicle owner.
Rankin, PA
ELECTRICAL SYSTEM
The contact owns a 2013 Dodge Durango. The contact was informed that the vehicle was serviced under NHTSA Campaign Number: 19V813000 (ELECTRICAL SYSTEM), but the failure persisted. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the RPM fell to zero. In addition, the engine stalled. No warning lights were illuminated. The contact stated that the vehicle still functioned; however, the engine failed to operate as designed. The contact stated that the failure persisted. Occasionally, the contact was able to coast to the side of the roadway, and at other times the vehicle remained in the roadway. After several attempts, the vehicle restarted. The contact was able to continue driving; however, the failure occurred a short distance later. The vehicle was taken to the dealer, where it was diagnosed and determined that the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure but offered no assistance. The failure mileage was unknown.
NHTSA complaint #11695810 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2013 Dodge Durango. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 136,000. It was later discovered that the mileage on the Title was 168,000.
NHTSA complaint #11689773 — an unverified report by a vehicle owner.
Wyandotte, MI1 injured
AIR BAGS
What component or system failed or malfunctioned, and is it available for inspection upon request? The headrest randomly deployed well car was in park. All I did was sit in my seat. How was your safety or the safety of others put at risk? My safety was put at risk because now I have a sore neck and migraine from something meant to keep me safe but instead jeopardized my safety. Has the problem been reproduced or confirmed by a dealer or independent service center? I will be calling as soon as they open. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Calling as soon as they open. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings at all.
NHTSA complaint #11688807 — an unverified report by a vehicle owner.
Hephzibah, GA
UNKNOWN OR OTHER
I am unsure. The SUV is not pulling any codes when tested. I had two places run a diagnostic. Intermittently the SUV will stall at start up. The engine light will come on during this time. Once the Durango starts the light goes away. I was told this was a sign of a known recall issue for this vehicle.
NHTSA complaint #11688531 — an unverified report by a vehicle owner.
San Bernardino, CA
SEATS
Seat headrest popped out while driving. First it was the passanger seat and the driver seat followed. Part is broken and unable to be popped in.
NHTSA complaint #11682426 — an unverified report by a vehicle owner.
Angier, NC
SEATS
The passenger seat head rest exploded without any impact to the vehicle. Fortunately, no one was sitting in the passenger seat at the time it exploded because it could have caused a head injury. After checking on the head rest, the plastic pin that kept it together broke.
NHTSA complaint #11679874 — an unverified report by a vehicle owner.
Toledo, OH
POWER TRAIN
My vehicle randomly stalled in the middle of the road (I was unaware of the recall, I was not notified of recall upon purchase of vehicle) when I was towed to shop they confirmed the issue was the fuel pump relay (I believe that is what it’s called that the recall is for) I was charged $700 for 2.5 mile tow and repair. After leaving the shop my vehicle began having other problems shortly after (within a month) my vehicle stopped accelerating like a normal vehicle would, it was harder to accelerate it seemed and then the noise.. it is like a knock or a grind? I was told I needed to replace my engine mount so I did… another $850 later and the noise is worse and it still doesn’t accelerate like it should and they are saying my transfer case needs replacing and that it will cost me 2k just for the parts. My car was in perfect condition before the relay failed.. no issues. So is it another recall or is it damage due to a recall I was never notified of?
NHTSA complaint #11675232 — an unverified report by a vehicle owner.
Nottingham, MD
ELECTRICAL SYSTEM
The vehicle has no power at all even though the battery is strong.
NHTSA complaint #11673665 — an unverified report by a vehicle owner.
Forsyth, MO
ELECTRICAL SYSTEM
Alternator over heated and stalled the vehicle without warning.
NHTSA complaint #11658435 — an unverified report by a vehicle owner.
Las Vegas, NV
SEATS
The head rest exploded out of no where - sounded like a gunshot while I was driving and pushed my whole head forward .
NHTSA complaint #11657429 — an unverified report by a vehicle owner.
Las Vegas, NV
UNKNOWN OR OTHER
The head rest exploded out of no where - sounded like a gunshot while I was driving and pushed my whole head forward .
NHTSA complaint #11657429 — an unverified report by a vehicle owner.