AIR BAGS
My Ford was involved in a frontal accident where my airbag didn't deploy and it caused serious head and bodily injury.
NHTSA complaint #11734165 — an unverified report by a vehicle owner.
122 of the 3,978 complaints filed about the Ford Crown Victoria are about the airbag system — 3% of everything owners reported. The worst model year for it is 1994.
122
Complaints
3%
Share of all complaints
70
Crashes
4
Fires
AIR BAGS
My Ford was involved in a frontal accident where my airbag didn't deploy and it caused serious head and bodily injury.
NHTSA complaint #11734165 — an unverified report by a vehicle owner.
AIR BAGS
I brought this vehicle into the dealership for safety recall 15s39. There were no problems with the vehicle prior to taking it in. When I received the vehicle back from the dealer they had admitted to not completing all the steps in the safety recall. Now that I have the vehicle the dealer returned it to me with the following issues: all of the interior and exterior lighting including the headlights do not work and the air bag light is illuminated. A supervisor at Ford customer service said they refuse to do anything about the new problems they caused. She stated that "well, it's a pretty old car." I don't think the age of the car should give Ford a pass to not fix a safety recall. The fix for their safety recall only created safety problems with this car - namely the air bags may not work.
NHTSA complaint #11659563 — an unverified report by a vehicle owner.
AIR BAGS
In October 2022 a mechanic successfully replaced a dark gray-colored "seat belt retractor assembly and buckle" on the passenger side of my Ford Crown Victoria in response to an Air Bag dashboard light Lamp Fault Code of "3-4" and a Diagnostic Trouble Code of "B2292" ("Restraint System Seatbelt Pretensioner Error"). Such an error renders the entire supplemental restraint system inoperative and necessitates immediate repair service for safe vehicle operation. In September 2023 the Air Bag light displayed a "3-3" LFC with the "B2292" DTC indicating Restraint System Seatbelt Pretensioner Error on the driver's side. The mechanic and I contacted a Ford dealership for a replacement dark gray-colored seat belt retractor assembly and buckle and were advised that Ford had discontinued manufacture of the part in dark gray and other colors! Ford only offered a tan seat belt assembly. It seemed irresponsible that Ford would discontinue production of such a vital safety part for a vehicle that is used as a personal vehicle, as well as a fleet vehicle for law enforcement organizations, and for state and municipal governments. Without a replacement I could not even pass the state safety inspection to sell the vehicle. To continue to operate the vehicle safely I have no choice but to have a tan seat belt and its accompanying tan interior components installed in a vehicle with a dark gray interior. Please exert whatever influence you have to compel the Ford Motor Company to resume production of the dark gray and other colors of the seat belt retractor assembly and buckle. Thanks.
NHTSA complaint #11546047 — an unverified report by a vehicle owner.
AIR BAGS
THE CAR DEALERSHIP DIDN'T TELL US THAT THIS CAR HAVE NO AIR BAG AND ALSO NOTHING WAS CHECKING OR CHANGE ON THE CAR. WE PAID FOR THE CAR AT 2700 AND THE ELECTRIC AND THE RADIATOR ARE BAD AND ALSO THE AC UNIT IS BAD THEY DON'T HAVE NO ANTI-THEFT SYSTEM AND MUCH MORE WE JUST DON'T HAVE THE MONEY TO FIX IT NO MORE YOU ALREADY PUT 5,000 PLUS $2,700
NHTSA complaint #11377044 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2010 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING ABOUT 40 MPH, THE STEERING WHEEL CEASED AND HE LOST CONTROL OF THE VEHICLE COLLIDING WITH THE CONCRETE BARRIER WALL AS THE VEHICLE SPUN AROUND, GOING IN REVERSE AND COLLIDING WITH THE BARRIER WALL AGAIN, COMING TO A STOP. THE CONTACT STATED THAT THE FRONT AND REAR OF THE VEHICLE WAS DAMAGED. ALL KINDS OF WARNING LIGHTS ILLUMINATED AND FLICKERED ON THE INSTRUMENTAL PANEL. ONLY THE FRONT PASSENGER'S AIR BAG DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK, CHEST, BACK, HAND INJURIES, AS WELL AS HEAD INJURIES AS HIS HEAD HIT THE WINDOW. THE CONTACT STATED THAT HE HAD A PASSENGER SEATED IN THE REAR PASSENGER SEAT, WHOM SUSTAINED A CRACKED SPINE. THE CONTACT AND THE REAR PASSENGER WERE TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE DEALER WAS NOT CALLED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 226,000.
NHTSA complaint #11307791 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2006 FORD CROWN VICTORIA. WHILE DRIVING, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE HAD NOT BEEN DIAGNOSED AT A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 155,000.
NHTSA complaint #11257473 — an unverified report by a vehicle owner.
AIR BAGS
AIR BAG LIGHT STAYS ON. THERE BE SMOKE COMING FROM THE STEERING WHEEL WHEN DRIVING SOMETIME. AND THE AIR BAG LIGHT SOMETIMES FLASH ON AND OFF BUT NOW IT'S JUST ON AND NOT GOING OFF
NHTSA complaint #11192894 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL AIR BAGS DID NOT GO OFF IN THE ACCIDENT.WE HAVE PIC. AND ETC.BAD INJURYS
NHTSA complaint #11143015 — an unverified report by a vehicle owner.
AIR BAGS
ON7/30/18 I WAS EXITING A PARK LOT TAKING A RIGHT TURN AT APPROXIMATELY 5 TO 10 MPH AS I ATTEMPTED TO STEER STRAIGHT MY STEERING WHEEL BECAME FREEWHEELING AS I WAS NOT ABLE TO CORRECT ITS DIRECTION , I HIT A CURB . AT THIS POINT I FELT AND HEARD A LOUD BANG , WHICH TURNED OUT TO BE THE AIRBAG DEPLOYING . I RECEIVED SEVERAL LACERATIONS AND CONTUSIONS ALMOND WITH A HEAD INJURY /CONCUSSION . AFTER I HAD VEHICLE TOWED TO FORD DEALER SHIP DID I BECOME AWARE THAT THERE HAD BAD A RECALL ON THE STEERING SHAFT AND BEARING FAILURE . AT NO TIME DID I EVER RECEIVE ANY CORRESPONDENCE INDICATING A RECALL . I'M VERY CONFUSED AS TO HOW AN AIR BAG WOULD DEPLOY WITH OUT ANY CONTACT WITH ANY OBJECT AND AT SUCH A SLOW SPEED .
NHTSA complaint #11118667 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNED A 2007 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 15 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL SUDDENLY MALFUNCTIONED AND CONTINUED TO TURN. THE DRIVER WAS UNABLE TO STEER THE VEHICLE AND CRASHED INTO A CURB, WHICH CAUSED THE DRIVER SIDE AIR BAG TO DEPLOY. THE DRIVER SUSTAINED HEAD, FACE, NECK, AND BACK INJURIES ALONG WITH ARM BURNS THAT WERE CAUSED BY THE AIR BAG DEPLOYMENT. MEDICAL TREATMENT WAS REQUIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE LOCAL DEALER (JACK BYRNE FORD, 1003 HUDSON RIVER RD., MECHANICVILLE, NY) WHERE IT WAS DIAGNOSED THAT THE LOWER STEERING SHAFT FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 168,000.
NHTSA complaint #11115394 — an unverified report by a vehicle owner.
AIR BAGS
MY AIR BAG LIGHT IS ON ALWAYS AND THE DEALER SAYS THERE IS NO RECALL ON THIS VEHICLE AND THAT I WILL BE CHARGED FOR TRYING TO FIGURE IT OUT
NHTSA complaint #11111993 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL. .I WANTED TO KNOW IF MY VEHICLE WAS ONE THAT NEEDED STEERING COLUMN REPLACE. MY VIN NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11067163 — an unverified report by a vehicle owner.
AIR BAGS
LIGHTING CONTROL MODULE (LCM) FAILED, RESULTING IN A LOSS OF HEADLIGHTS.
NHTSA complaint #11056727 — an unverified report by a vehicle owner.
AIR BAGS
STEERING WHEEL IS LOOSE, FEELS LIKE IT COULD COME. AIR BAG LIGHT IS ON, CRUISE CONTROLNOT WORKING CORRECTLY. ALL THESE THINGS ARE SAFETY RELATED AND SHOULD BE FIXED. I THINK STEERING WHEEL SHOULD BE REPAIRED FREE OF CHARGE, SINCE IT'S A MAJOR PROBLEM.
NHTSA complaint #10945351 — an unverified report by a vehicle owner.
AIR BAGS
VEHICLE INVOLVED IN A SEVERE FRONTAL IMPACT. AIR BAG FAILED TO INFLATE. [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10927603 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2009 FORD CROWN VICTORIA. WHILE DRIVING VARIOUS SPEEDS, THE HORN WAS DEPRESSED AND FAILED TO FUNCTION. THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.
NHTSA complaint #10926421 — an unverified report by a vehicle owner.
AIR BAGS
DRIVERS SIDE AIR BAG LIGHT STAYS ON! MECHANIC SAYS SEAT BELT RETRACTOR
NHTSA complaint #10915677 — an unverified report by a vehicle owner.
AIR BAGS
IN 2006 MY HUSBAND WAS A DEPUTY SHERIFF I'M MT.HE WAS DRIVING A 2006 CROWN VICTORIA WITH APPROX 3000 MILES. HE WAS HEADING TO AN ASSISTANCE CALL ON THE INTERSTATE AT A HIGH RATE OF SPEED. ROAD CONDITIONS WERE GOOD THAT DAY AND NO ABNORMALITIES IN THE ROAD. I HIRED A PRIVATE INVESTIGATOR TO INVESTIGATE SOME ISSUES. I WAS INFORMED THAT THE AIR BAGS NEVER DEPLOYED HE WAS IN A HEAD ON COLLISION THROUGH A FENCE AND THEN WRAPPED AROUND A METAL SIGN POLE. CAUSE SEVERE DAMAGE TO THIS VEHICLE. ALL WINDOWS BUSTED OUT RADIATOR CAME THROUGH THE FRONT OF THE VEHICLE. TIRES WERE NOT NOTED TO BE DEFECTED BUT I DUE QUESTION A TIE ROD. AND AT THE TIME THE INVESTIGATOR DID RUN A RECALL CHECK AND NOTHING NOTED AT THAT TIME. HIS REPORT DID STATE THERE WAS DEFORMITY NOTED IN THE STERING COLUM. IN WHICH I HAVE NOW NOTICED THAT THERE HAS BEEN SOME ISSUES WITH THE STEERING COLUM. AND THIS AAND THIS ACCIDENT DID RESULT IN HIS FATALITY.....UPDATED 12/05/16
NHTSA complaint #10882004 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER AIR BAG SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,890. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10823736 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNED A 2009 FORD CROWN VICTORIA. WHILE DRIVING AT APPROXIMATELY 20 MPH APPROACHING AN INTERSECTION, ANOTHER VEHICLE RAN THE RED LIGHT AND CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10746136 — an unverified report by a vehicle owner.